Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...

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Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
The latest updates and news from our various work streams, programmes, and events
                                Volume 4 May-July 2020

        Toi Toi Maori Art & Gift Shop is Online!
We are delighted to announce that our Facebook Shop has officially gone live, showcasing
our awesome range of goodies throughout the store!!
Check it out! This is just some of our extensive range - We will continue to upload over the
coming weeks. Message us for more info or pop in and see us at 119 Dee Street,
Invercargill! www.facebook.com/ToiToi15
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
Haere Mai
             Call in and see us today!
            92 Spey Street, Invercargill
                Ph: (03) 214 5260
              Doctor: (03) 214 5261
                Fax: (03) 214 5262
            Free phone: 0800 925 242
              www.kaitahu.maori.nz
               Find us on Facebook

   NKMP Open Hours:           HPW Open Hours:
   Monday & Tuesday           Monday & Tuesday
        9am-7pm                  9am-7pm
       Wednesday                Wednesday
     9.30am-5.00pm              9.30am-5pm
    Thursday & Friday          Thursday-Friday
        9am-5pm                  9am-5pm

                                           Late night Monday
                                            and Tuesday by
                                             appointment!
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
Our Services
   Addiction Services
   Gambling Harm Counselling
   NKMP Maori Public Health
   Restorative Justice
   Maori Cancer Kaiarahi Service
   Disability Support / S.O.A.R.
   He Puna Waiora Wellness Centre
   Rongoa/Natural Therapies
   Southern Stop Smoking Service
   Whanau Ora Services
   Mauri Ora Community Nursing
   Iwi Community Panels
   Ka Awatea Specialist Mentoring
   Tauira Tautoko Student Support
   Toi Toi Maori Art & Gift Shop
   Te Waka Tuhono
   Building Financial Capability Plus
   Supported Youth Living
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
Contents
Page 6    …….   Staff at work
Page 8    …….   Toi Toi Maori Art & Gift Shop
Page 10   …….   He Puna Waiora Wellness Centre
Page 11   …….   He Puna Waiora Wellness Pharmacy
Page 12   …….   Heidi Kries: I Was Diagnosed With Melanoma
Page 15   …….   Tauira Tautoko Student Support Centre
Page 17   …….   Welcome New Staff
Page 18   …….   SOAR hui
Page 20   …….   Te Pae Oranga Iwi Community Panels
Page 22   …….   Days For Girls
Page 24   …….   William Todd: I have Asperger’s Syndrome
Page 28   …….   TXT2X & New Software
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
Connecting Whanau with Resources, Ideas and energy
                for wellbeing and independence
  We believe that people can achieve anything if they are empowered or
 connected to information that helps them solve problems, motivates and
                            stimulates them.

 The first step towards change needs to occur within. Nga Kete Matauranga
Pounamu Charitable Trust is an organisation with energy, zest and resources
  that can assist a person on their journey and empower them to succeed.

               FREE PHONE 0800 925 242
                 ww.kaitahu.maori.nz
               www.facebook.com/nkmpt
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
The Whanau Ora team Rata Hopa, Sarah Wilson and Les Russell.

  Left: Joe Clarke and Elton Hakopa collecting kai. Right: Taylor Hill and Jessica Smith at a hui.

                                  Enjoying an evening to reflect on our year and receive the Iwi
                                               Community Panel Annual Report.
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
Honoured to have Whaea Myra Clarke in the whare sharing the stories of
                         Matariki. Such a special time. William and Jack were enthralled.

Camp Mother Sandra Stiles was busy representing NKMP at the
     Southern Institute of Technology mid year O-Week.

                     The Te Waka Tuhono team Joe and Janette Clarke, and Elton Hakopa.
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
ToiMaori
                             Toi Toi  Toi Ma
                                           Ar
                             Thank you for supporting Toi Toi Maori Art &
                             Gift Shop, a Nga Kete social enterprise.
                             Did you know your support enables us to help
                             others? Proceeds from the shop help support
                             the range of free services we extend here at
                             Nga Kete!
                             Our shop is stocked full of goodies including
                             pounamu, weaving, paintings, korowai,
                             glassware, woodware, and more. We offer gifts
                             and locally made products with free gift
                             wrapping and lay by options.
                             Our bright and tidy shop is located at 119 Dee
                             Street, Invercargill - right next to BurgerFuel!
                             Pop in and see us, check out our brand new
                             online shop www.facebook.com/ToiToi15, or
                             give us a call (03) 218 6488.

Open hours:
Monday 10am-5pm
Tuesday-Friday 10am-5.30pm
Saturday 10am-2pm
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
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     Gift&Shop
          Gift Shop
Toi Toi Maori Art & Gift Shop is Online! - Nga Kete Matauranga ...
He Puna Waiora
                                      COVID-19
                                  Wellness Centre
He Puna Waiora Wellness Centre is a VLCA Very Low Cost Access GP Practice offering
doctor and nursing services and mirimiri/natural therapies.

Late nights by appointment on Monday and Tuesday till 7pm.

Our Base fee for our Low Cost GP service is $19.00
    Other fees may apply.
    Payment must be made on the day.
    Automatic payment options are available. Our front line staff can help you.

HPW Hours
Monday & Tuesday                      9am to 7pm
Wednesday - Friday                    9am to 5pm

Closed public holidays and between Christmas and New Year - dates will be advised.

Phone (03) 214 5261
Free Phone 0800 925 242

Rongoa - Mirimiri
A private, safe and confidential service, which includes therapeutic treatment plans,
mirimiri, nutrition/hydration advice, reiki, lymphatic drainage, relaxation massage, and
reflexology.

$25 per session

Services available Monday-Friday by appointment.
Contact (03) 214 5261 to make an appointment!
He Puna Waiora Wellness Pharmacy
is open Monday and Tuesday 9am-7pm
and Wednesday-Friday 9am - 5pm,
92 Spey Street, Level 1.

   Zero prescription fees (terms and
    conditions apply).

   Delivery services available.

The Pharmacy is open to everyone!
                                        Pharmacist Terry Son
Phone: (03) 929 6696

Fax: (03) 929 6697

Email: ngaketepharmacy@gmail.com
I was diagnosed
                                  With Melanoma

                                          Heidi Kries and her son Lykin

For Heidi Kreis, a mother of three, growing up in the sweltering heat of Queensland,
Australia, led to a diagnosis of melanoma so severe the surgeon deemed it the worst case
he had ever seen at Southland Hospital. Throughout Heidi’s horrible ordeal, Barbara
Metzger from the Cancer Pathway Service “assisted me with everything, helped me to
understand medical jargon and supported me throughout treatment.”

Four years ago my world was turned upside down. I was told I had a form of cancer called
Melanoma and that it was the worst case the surgeon had ever seen at Southland Hospital.

It came as a massive shock. I knew I had a mole on my left thigh but I would never have
imagined it could have taken over my entire body.

It all started in September 2016. I noticed the mole slowly growing, it had become darker
and it started to get itchy.
At the time, I was a heavy drinker and I was smoking cigarettes and marijuana. I tried to
ignore the changing mole and swept it under the carpet. It’s only a mole, I thought, it can’t
be that bad.

But one day I showed a family member who insisted I get it checked out. I went to see a
doctor who told me it needed to be removed so I was referred to Southland Hospital.

I was absolutely blindsided when the surgeon who removed the mole sat me down to tell
me that it was cancer and that it had spread throughout my entire body. It was, he said,
the worst case he had ever seen in Southland Hospital. It turns out I had ignored it for far
too long.

I absolutely lost it. I have my boys to take care of – what does this mean for me now?

Life got really scary. Suddenly, everything revolved around appointments, surgeries, X-rays,
scans, more surgery, and more surgery – I can’t even count how many surgeries I have had
to try and remove the cancer. I was then told the surgeon could no longer operate as the
cancer was too deep and the only chance left for me was treatment, and to give up
alcohol, smokes and marijuana – I quit the lot cold-turkey that day.

Throughout this process, a lovely woman named Rachel Oxley assisted me and later
Referred me to Barbara Metzger, the Cancer Pathway Kaiawhina from Nga Kete
Matauranga Pounamu Charitable Trust. I have found Nga Kete to be a good fit for me as I
identify strongly with kaupapa maori.

Barbara was a life-saver. She started attending appointments with me and translating all of
the medical jargon that made no sense to me. She ensured I had the medications that I
needed, and supported me on my emotional days when it was all just a bit too much. If I
needed help with anything, Barbara was always my go-to! Nothing was ever a problem and
she always made me feel at ease.

I have now taken ten cycles of Keytruda (pembrolizumba), which is a cancer medicine that
interferes with the growth and spread of cancer cells in the body and is used alone or in
combination with other medicines to treat certain types of cancer such as advanced skin
cancer (melanoma).

I had a really tough time after I decided to quit smoking, alcohol and marijuana, and
Barbara was there to support me through it, and I also received some support through the
Southern Stop Smoking Service. I have now been smoke free, alcohol free and marijuana
free for just over one year.

It certainly hasn’t been easy and I’ve had some dark days, but it’s been incredibly
rewarding. I have noticed a big difference with my children and our relationships have
grown closer. I still have urges; I still have really bad days but I find that chocolate helps!
Chocolate every night in my household! I also find cleaning therapeutic so I spend a lot of
time dusting, polishing and vacuuming.

There have been some setbacks. Unfortunately, just as life was getting back on track at the
beginning of this year, I became ill again. But this was different; I was really sick. I couldn’t
get out of bed and I couldn’t speak properly. I was admitted to CCU three times during the
COVID-19 lockdown before it was discovered I had Addison’s disease.

Throughout the lockdown and my illness with Addison’s, Barbara stayed in regular contact
and went above and beyond to support me during this difficult time.

I’m excited to say that I am now in remission, I am taking medication to keep the Addison’s
disease under control, and I am looking forward to the future!

My advice to everyone is to listen to your body. Look at it and listen to it, keep checking –
spots, dots, anything – if you’re unsure get them checked out.

I am so thankful to Cindy Quertier at the Cancer Society, who helped to organise all of my
travel to appointments, to Rachel Oxley for her support at the Southland Hospital, and to
Barbara, who has supported me the whole way through. Words can’t say enough to
express my gratitude.

What is Melanoma? Melanoma is a form of skin cancer. It happens when melanocytes
(pigment cells) become cancerous. It can emerge anywhere on the body, but typically
appears in skin that has been sunburned. It usually begins as a flat spot that changes over
time (size, shape and colour), but sometimes it’s raised from the start and these
melanomas grow quickly.
https://www.fightcancer.co.nz/melanoma/what-is-melanoma/index.xhtml
What is Addison’s Disease? Addison’s disease is a rare but serious adrenal gland disorder
in which the body can't produce enough of two critical hormones, cortisol and
aldosterone. Patients with Addison's will need hormone replacement therapy for life.
https://my.clevelandclinic.org/health/diseases/15095-addisons-disease

The Maori Cancer Kaiarahi Service is a free service in Southland designed to support Maori
and their whanau with high suspicion of/or diagnosis of cancer to get the right information,
         make informed decisions about treatment options, and get to treatment.

    Contact our Maori Cancer Kaiarahi Service Co-ordinator Barbara Metzger for more
                                      information.
                       (03) 214 5260 or free phone 0800 925 242
                          Barbara.metzger@kaitahu.maori.nz
Tauira Tautoko
                                                           Meet the new face of the Tauira
                                                           Tautoko Maori Student Support
                                                           Centre, Paul (Paora) Adams!

                                                           Paora, a kapa haka enthusiast,
                                                           moved to Invercargill from
                                                           Whangerei six years ago having
                                                           never visited the South Island,
                                                           and “I fell in love with the place.”

                                                           Paora comes to us with an
                                                           extensive background in the
                                                           education sector and has worked
                                                           in Kohanga Reo, and at Te
                                                           Wananga O Aotearoa. A man of
                                                           many talents, he is also a
                                                           qualified chef and spent some
                                                           years working in the hospitality
                                                           industry in Australia.

                                                           “Being brought up on the Marae,
                  Paora Adams
                                                           that’s what we do – look after
                                                           the people. Which is why, when
this role became available, it was perfect for me.”

He is enjoying his new role at Tauira Tautoko and aims to build on and strengthen what has
always been in place, which is “Manaaki Tangata”, the philosophy of Whaea Marcia Te Au
Thomson and Koro Riki Cherrington.

As we welcome Paora, we also farewell Marcia Te Au-Thomson.

Tauira Tautoko is the student support centre based at Te Pakiaka at the Southern Institute
of Technology.

Students are provided with a culturally safe social space to spend time with friends. Enjoy a
cuppa and a chat, chill and relax between classes, access computers, and learn new things
such as waiata, waka toi, and participate in pot luck lunches and special events or to take a
moment to simply enjoy their lunch.
Open Monday-Thursday 9am-4pm and Friday 9am-2pm. To get in touch with Paora phone
(03) 2112699 ext 8776 or email Paora.adams@sit.ac.nz

NKMP founded and facilitates the Southern Institute of Technology Tauira Tautoko Student
Support Centre, situated at the Tay St campus, accessible from Forth St, via Pakiaka.

                           See the team at the centre weekly:
                 Open Monday-Thursday 9am-4pm and Friday 9am-2pm
                                 Contact Paora Adams
                              Phone 03 211 2699 ext 8776
                         Tauira Tautoko Student Support Centre
                     Southern Institute of Technology (main campus)
                                Entrance off Forth Street
Nau Mai Haere Mai,
                        New Staff!

SOAR Co-ordinator William Todd and Addictions Councillor Ma’ata Cox

     He Puna Waiora Wellness Centre Nurses Ronnie and Monica
SOAR hui
A SOAR hui was held at the Invercargill Public Library this month, bringing together a group
of whanau who have or work alongside those who have a disability. Jack and William
discussed the team’s plan for 2020 and updated the group on what has been happening
with SOAR.

The group painted Matariki canvases what does Matariki mean to me? Which are
displayed at Nga Kete. The group will catch up again in October.

    William and Jack present to the SOAR group

                                     The SOAR group painting Matariki canvases
Jack next to the art display at NKMP

The SOAR whanau group
Te Pae Oranga
                                  Iwi Community Panels

Introducing the new face of Iwi Community Panels, Taylor Hill!

Taylor, a self-described workaholic, comes to us with an extensive and varied working
background which includes Awarua Whanau Services, Fonterra, NZ Couriers, Ngai Tahu
Seafood, South Pacific Meats and The Warehouse among many others.

“Sometimes people would see me sharpening my knife in my whites in the morning and by
afternoon in my high vis picking up parcels and then security on the door at the
Warehouse at night.”

Taylor, originally from Bluff, completed most of her schooling in Australia before moving
back home and working at Ngai Tahu Seafood, and various other organisations in the
off-season.
After suffering a knee injury she began studying social services at the Southern Institute of
Technology and graduated in 2016. She then started her Bachelor of Commerce
completing her first year in 2017 before working as a Whanau Ora Navigator at Awarua
Whanau Services in 2018, and has since attained a certificate in Whanau Ora and He Papa
Tikanga, and a Diploma in Whanau Ora, she is one paper away from completing a Bachelor
of Commerce Double Majoring in Management and Marketing.

Taylor is passionate about reducing crime and is enjoying her new position at Nga Kete.
“It’s a huge opportunity, I’m so grateful. I believe anyone can come from anywhere and
change it.”

Outside of work Taylor enjoys spending time with her partner and friends, her dogs Rocky
and Royal, and she loves learning, “you cannot grow in your comfort zone”

Taylor is a Restorative Justice Facilitator and the Iwi Community Panels Co-ordinator.

WHAT ARE IWI COMMUNITY PANELS?
Iwi Community Panels are a supported resolution process for low-level offenders focusing
on education, prevention and accountability. The service is provided by Nga Kete
Matauranga Pounamu Charitable Trust in partnership with Police, Iwi and the wider
community.
An Iwi Community Panel is an inquisitive hearing with a purpose of discovering the
underlying reasons for offending and determine outcomes to address these. We want to
affect long-term social and behavioural change to reduce re-offending.

To get in touch with Taylor phone (03) 214 5260 or free phone 0800 925 242
Days For Girls
                                                            “We can all help someone
                                                            somewhere and we are
                                                            positively resourcing women
                                                            and girls.”

                                                            These words from local wahine
                                                            Taylor Hill, who has launched a
                                                            Days For Girls group in
                                                            Southland, with the backing of
                                                            Nga Kete Matauranga Pounamu
                                                            Charitable Trust, to provide
                                                            women’s hygiene products to
                                                            those in need.

                                                          Days For Girls is a network of
                                                          thousands of volunteers across
                                                          the world who provide reusable
menstrual kits, education, awareness, and dignity to women and girls in need. Its website
says it was started in 2008 in Nairobi when founder and CEO Celeste Mergens learnt that
girls were missing school, sometimes going without food, and sitting on cardboard for
several days each month.

Having no sanitary supplies is the number one reason girls drop out of school in
developing countries, the website says.

With more than 70,000 volunteers across the globe but none in Southland, Taylor Hill, who
is a kaimahi at Nga Kete Matauranga Pounamu Charitable Trust, has gathered a team of
about 10 volunteers to assist in producing the products, with the support of Nga Kete. An
Invercargill quilting group has also offered to sew over 100 drawstring bags for the group.

Taylor said the international reusable menstrual kits include shields, liners, underwear, a
transport bag, washcloth, soap, care instructions and a bag to carry it all. The local kits
include shields, lines, and a carry bag. The products are washable, reusable and if taken
care of properly will last for at least three years.
The products will be sewn by local
volunteers with fabric donated by members of
the community.

 The products will then be either sent overseas
to developing countries, or donated to local
wahine in need.

“I wouldn’t want my own daughter to have to sit
on cardboard and miss out on school, and if I
can help change it for someone else’s daughter I
will do that,” Miss Hill said.

“We can all help someone somewhere. I am just starting with Southland women and girls.”

Nga Kete currently has 40 kits available. For information on how to access a kit, or on how
to join the group, contact Taylor Hill on 022 083 9357 or email taylor.hill@kaitahu.maori.nz.

Will you help us? Any fabric you could donate would be gratefully accepted (medium/dark
colours, no animal or cultural prints and 100% cotton). Donations to Nga Kete, 92 Spey
Street, Level 2.
William Todd: I ha
                                    Nga Kete staff member William Todd, 24, discusses
                                    growing up with an undetected disability, the impact it
                                    has had on his life, and his passion as a disability
                                    advocate in Southland.

                                    Growing up as an only child living with Mum for 19
                                    years, I knew something wasn’t quite right; I knew I
                                    wasn’t normal. I was always behind in my learning and
                                    excluded from the classroom because I couldn’t keep
                                    up with the other kids. My mind seemed to work
                                    slower and I struggled to process new information. I
                                    was put into a “disabled” class and labelled a
                                    slow-learner.

                                   I felt excluded and side-lined and I distanced myself
                                   from others. I would often throw tantrums but I didn’t
                                   even realise I was doing it. Looking back now I think it
was a cry for help – What was in me that needed to come out? Why was I so different?
Everyone thought I was just looking for attention.

I started to come out of my shell in high school (Aurora College in Invercargill) and I began
to realise who the real me was. I studied hard and my learning started to progress with
the support of a one-on-one teacher aid during years 7 and 8. I started to feel included
and even completed a three-year pre-trade course at the Southern Institute of Technology
in mechanical engineering and light fabrication while I was still in school, and I also
became the student representative for the school’s Board of Trustees. I realised I had the
ability to take control.

But I still couldn’t quite understand myself. What was I doing so differently to everyone
else? Why was I such a slow learner when obviously I am able to achieve what I set my
mind to?

Then, when I was 19-years-old, I suddenly lost my Mum. My world. I wasn’t able to
process what had happened and my body went into shock. But shock turned to peace and
I couldn’t feel grief. I knew that “normal” people would feel sadness but I wasn’t able to.

Soon after, I went to see my doctor at He Puna Waiora Wellness Centre for a general check
-up and that’s when it happened. Finally, after a lifetime of wondering, I had my answer.
The doctor diagnosed me with Asperger’s Syndrome.
ave Asperger’s Syndrome
  I was shocked and I didn’t initially understand. I could finally put a name to it but it made
  me feel that although I’m not physically disabled, I’m not normal and I felt I needed to
  exclude myself from society. Of course, this was wrong.

  I moved to Queenstown and spent the next six months working as a labourer doing heating
  and ventilation. Two to three months after my mother’s passing I suffered grief and
  depression. I was suicidal and I was at the lowest point I had ever been in my life. I was on
  anti-depressants but they only skyrocketed me even lower because they affected my
  mentality and my body.

  Realising I needed to change, I came back home and found employment at Pak n Save and I
  started connecting with the community again. It took a long time but with all of the
  support I received from Jenny Hogg at Accessibility and the staff of Pak n Save, I was able
  to get through. I met Jack Lovett-Hurst and we started a friendship group through the Local
  Area Co-ordinator. I suddenly felt accepted. I am part of society.

  My mother’s goal for me was always to own my own home and so at the age of 20, with
  my mother’s estate, I purchased my first home. I am happily mortgage free.

  A passion for gardening led to an out-of-work hobby with just two clients, but over the
  course of the past five years I have grown my hobby into a business with five staff
  members (two of which also live with disabilities) that cater to around 20 clients. My
  business is continuing to grow and I’m still learning but I’m out there and I’m promoting
  myself and I’m really enjoying it. My business is called Top Hat Landscaping Services.

  The business has been a huge step for me. I never thought I would be in a position of
  leadership and be able to get out in the community and tell people who I am and what I’m
  doing.

  My disability hasn’t held me back and if anything, it has actually helped me along the way.
  My disability means that while I cannot show emotion or feel sadness, I do see a positive
  aspect in everything. My brain works in a way that when new information comes in it goes
into overload and it is hard to explain how I work
                                     day-to-day but living my life to a schedule works for
                                     me. It means I am mentally prepared for anything.

                                     In leading a scheduled life, I work four part-time jobs. I
                                     work alongside Jack Lovett-Hurst in the SOAR
                                     programme at Nga Kete, I am a marketing
                                     representative for Goodman Fielder (a Foodstuffs
                                     company), I work part-time at Pak n Save (I have been
                                     working here for about four years), and of course I
have my business.

Working with SOAR and my business has enabled me to work alongside others with a
disability and understand their different needs. I have learnt to accept everyone for who
they are no matter what disability they have, and it has ignited a passion within me to
speak up and be an advocate for those who cannot.

I am passionate about people and I enjoy discovering people’s backgrounds and stories. I
want people to know that someone with a disability can work alongside others, grow a
communal group, stand up, be heard and make a difference. The aim is for our SOAR group
to continue to grow and to encourage those who may feel isolated and stuck inside to
come out and join us.

Jack and I have enjoyed interviewing an array of people to give us an understanding of
what others are living with and how we can help or follow alongside them.

What does the future look like for me? I see myself as an aspirational person and I am
constantly looking to the future to see where I can grow from where I am now. Within the
next six months I intend to launch my gardening business in Christchurch. It’ll be a big step,
but I’m up for the challenge!

Asperger syndrome (AS), also known as Asperger's, is a neurodevelopmental
disorder characterized by significant difficulties in social interaction and nonverbal
communication, along with restricted and repetitive patterns of behaviour and interests. As
a milder autism spectrum disorder (ASD), it differs from other ASDs by relatively
normal language and intelligence. Although not required for diagnosis, physical clumsiness
and unusual use of language are common. Signs usually begin before two years of age and
typically last for a person's entire life. If you have Asperger syndrome, you have it for life –
it is not an illness or disease and cannot be ‘cured’
Below: Jack and William with S.O.A.R.
        manager Nicci Fowler
Txt2X & New
                                          Software
TXT2X has been relaunched at Ngā Kete Mātauranga Pounamu Charitable Trust in line with
a nationwide update in exclusion software.

The name TXT2X means text to exclude, and the initiative supports people concerned
about their gambling to exclude themselves from multiple gaming (pokie machine) areas
using the Multi Venue Exclusion (MVE) process.

People are asked to send the word TXT2X to 3165 (at no cost) and will then be contacted
by a Ngā Kete staff member within 24 hours to arrange an appointment for MVE support,
information, advice and gambling harm support. Best of all, it is free!

MVE is a process which allows a person who feels they need support with their gambling to
request to be excluded from one or more gaming (pokie machine) areas in Invercargill and
Bluff venues for up to two years.

Gambling Harm Health Promoter Eru Loach says the TXT2X initiative was designed to
enable ease of access to gambling harm services, and allow the person to feel more
comfortable to ask for help rather than having to approach the gaming venue, club or
tavern staff.

TXT2X is also available for affected family members to make contact with Nga Kete to
understand gambling harm and be offered tools and resources to strengthen their whanau.

Along with the relaunch of TXT2X, a nationwide electronic database software product,
CONCERN, has been launched by the Ministry of Health to assist the gambling sector with
the management of gambler venue exclusion (including multi-venue exclusion) processes.

CONCERN is a cloud-based database that will enable all interested parties to electronically
manage the exclusion process more efficiently.

Mr Loach says the benefit of CONCERN is that the exclusion process is simpler and more
streamlined than it was in the past.

“We are now in a time of change and we need to be smarter in how we work, particularly
when it comes to the health and wellbeing of individuals and whanau affected by gambling
harm. Ngā Kete will be able to access the CONCERN database to support people wanting
Multi Venue Exclusion, thus reducing their access to pokie machines causing them harm,
and improving wellness in the whanau and our communities. A win win for everyone!”
All 9 of the ILT Venues that have gaming machines have undertaken preliminary training for
the Ministry of Health's new database 'CONCERN' and are supporting the TXT2X launch
with promotional material in all ILT venues.

ILT Foundation Manager Lisa-Maree Fleck says "we are committed to providing safe,
enjoyable gaming venues and minimising gambling harm. We are looking forward to having
TXT2X available to our venue staff as an avenue to directly connect those who may need
support to local expertise at NKMP."

CONCERN went live on 20 July 2020.

          We offer free advice, support, groups, and
   one-on-one counselling for gamblers and family members.

          Nga Kete Matauranga Pounamu Charitable Trust
                    92 Spey Street, Invercargill
            (03) 214 5260 or free phone 0800 925 242
Connecting Whanau with resources, ideas and
   energy for wellbeing and independence
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