TOGETHER WE'RE CELEBRATING 35 YEARS OF HAPPINESS AND HEALING - Dairy Queen
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TOGETHER WE’RE CELEBRATING
35 YEARS OF HAPPINESS
AND HEALING.
2018 Annual Charitable Impact Report
Jordan, Age 14
Enjoys swimming, wheelchair
basketball and piano, all possible
because of ongoing physical
therapy at his children’s hospital.
DQ and CMN Hospitals | 1
We know the passion, energy and excitement that
our franchisees and fans show when raising funds for
children pays dividends for everyone involved...
Troy Bader
President and CEO
International Dairy Queen, Inc.
DQ® AND CHILDREN’S MIRACLE OUR SINCERE THANKS! THE POWER OF PASSION
NETWORK HOSPITALS®
On behalf of CMN Hospitals, we As members of the North American
In 2019, the DQ system is proudly want to say thank you to the entire CMN Hospitals Franchisee
marking 35 years as a fundraising DQ system for your support of CMN Committee, it is our pleasure and
partner to CMN Hospitals in the U.S. Hospitals over the past 35 years. privilege to support and encourage
and Canada. The DQ system is one of our most the special relationship the DQ
dedicated and longstanding partners, system has with the children’s
This annual report highlights and
helping us improve the lives of hospitals in our communities.
celebrates some of the important
children throughout our network
ways in which our franchisees We passionately believe in the power
hospitals across the U.S. and Canada.
and fans have combined forces to of our long partnership with CMN
raise funds for their local children’s The $145 million that the DQ system Hospitals. Whether we raise funds
hospitals. has raised to date has helped buy as a single store or as part of large,
We know the passion, energy and special equipment to treat the multi-unit operations, every dollar
excitement that our franchisees and youngest of patients, build new we contribute to CMN Hospitals
fans show when raising funds for treatment facilities, ease anxiety and translates directly into moments of
children pays dividends for everyone pain and conduct ground-breaking joy or comfort for hospitalized kids.
involved—and also lets us touch the research.
lives of sick or injured kids and their We look forward to helping deliver
families in a way that helps create We are grateful for your tireless smiles to sick and injured kids for
smiles when they are needed the most. support of sick and injured children many more years.
across North America.
I want to thank each of you who so Sincerely,
diligently help make our ongoing Gratefully, CMN Hospitals Franchisee
relationship with CMN Hospitals a Committee
success each year. Through your
Fred Braden
compassionate efforts, together Dan Byrne
we’re making the lives of sick or Bob Cahill
John Lauck
injured kids a little happier. President and CEO Riz Momin
Children’s Miracle Network Hospitals Jay Page
Sincerely, Shery Schaap
Nolan Quinn
Kerry Wade
Troy Bader
President and CEO
International Dairy Queen, Inc. Mark Hierlihy
President and CEO
Canada’s Children’s Hospital
Foundations
2 | 2018 Annual Report
SPREADING SMILES WHEN THEY’RE NEEDED
THE MOST, ONE KID AT A TIME
1984
The special relationship the DQ system, our franchisees and our fans
have with CMN Hospitals stretches back to 1984, when DQ became
only the second corporate partner of the children’s hospital group. The
170 hospitals who are part of the CMN Hospitals network in the U.S. and Partnership with
Canada treat over 10 million sick or injured children each year. CMN Hospitals begins
170
Our partnership with CMN Hospitals is a million since 1984—also allow local
year-round commitment we’ve made as a CMN Hospitals to use the money where
system to help provide hope and comfort it is most needed.
to sick or injured kids, often during the
hardest moments of their lives. We’ve
The DQ system’s partnership with CMN member-hospitals
Hospitals exemplifies the commitment treat 10 million kids
made this promise because we believe in
our franchisees and fans feel toward our annually
giving back and feel that bringing happiness
communities and to the families in them.
and smiles to kids even in the most trying
circumstances is a uniquely positive Through the DQ system’s ongoing
experience. partnership with CMN Hospitals, we
strive to provide hope and moments of
Each dollar our franchisees and fans raise
happiness to families. We are proud to not
through events such as Miracle Treat Day
only create smiles for kids and families in
and Free Cone Day (in the U.S.), along
our restaurants, but to bring those smiles
with in-store fundraising activities such
and happy moments to kids in our local
as Donation Boxes, Miracle Balloons and
1 IN 10
children’s hospitals, as well.
Round Up for the Kids, stays in each local
community. These funds—more than $145
children in U.S. and
Canada visit a CMN
$1,129 $1.6 MILLION
raised through Donation Boxes
Hospital each year
$145
Average raised per store
through Round Up for at DQ locations in 2018
Kids. Highest average THAT CHANGE ADDS UP
$9.4
fundraiser of 2018.
MILLION
$231K MILLION $4.2 MILLION
raised since 1984
35
raised on Free Cone Day RAISED BY DQ raised on Miracle Treat Day in the
in 2018 (in the U.S.) IN 2018 U.S. and Canada in 2018
YEARS
DQ is a 35-year
10 MILLION CHILDREN SERVED AT CMN HOSPITALS IN 2018 partner with CMN
Hospitals
DQ and CMN Hospitals | 3
DQ PROVIDES CMN HOSPITALS WITH WIDE-RANGING SUPPORT
Money raised by DQ CUSTOM NEEDS SPECIAL SERVICES
franchisees and fans directly Supports varied needs at each Gives hospitals tools to best care
supports CMN Hospitals in hospital, including helping fund for their patients and families,
expansions to add specialty services including services not billed
six key ways. In addition, all
that enable kids to be treated close to insurance. Funding through
funds raised directly benefit to home, rather than requiring special services provides kids with
local kids and hospitals. families to travel great distances to amenities such as interactive play
receive care. areas, games, books, computers
and toys. These items provide a
EQUIPMENT welcome distraction from medical
7% treatments and make the hospital
Provides state-of-the-art medical less frightening, which calms kids
12% equipment, such as the Giraffe and makes care more effective.
29% OmniBed® incubator, designed
to provide extra care for even the
smallest infants in the neonatal RESEARCH
15% intensive care unit. Supports important research
efforts, such as finding ways to use
UNCOMPENSATED CARE immune cells to treat cancer.
Supports families when they are
17%
20%
unable to pay for their children’s EDUCATION
medical needs. Keeps medical staff up-to-date
on the situations they may face,
including preparing them to
recognize and treat the most-rare
Custom needs
medical conditions.
Equipment
Uncompensated Care
Special Services
Research
Education
4 | 2018 Annual Report
DQ FUNDS HELP PURCHASE
SPECIAL SENSORY MACHINE
DQ franchisees and fans provided a
generous gift that allowed Hurley Children’s
Hospital in Flint, Michigan, to purchase DVD
players and movies for children’s rooms.
This funding also helped buy a Vecta®
multi-sensory machine that lets kids—
including those with autism—calm and
comfort themselves. The Vecta provides
music, a bubble tower, lights and many
other features sick or injured kids can use
to distract themselves during stressful
moments. This specialized tool is especially
valuable when administering care to
children with special needs.
CAPTURING MAGIC MOMENTS
MAKING KIDS HAPPY IN INVENTIVE WAYS
CMN Hospitals find many unique ways to
engage kids and take their minds off their
treatments for a time, using funds like those
supplied by DQ.
For instance, at Boston Children’s
Hospital, a lunch spot known as the Chef’s
Playground offers afternoon cooking
academies where patients and families can
take a break together to learn and practice
new food techniques and recipes.
And at Stollery Children’s Hospital in
Edmonton, Alberta, a special playroom
known as “The Beach” features relaxing
sun-and-sea imagery, toys and a real
sandbox to let kids “play outside,” even
when they’re hospitalized.
LOCAL GIVING BENEFITS LOCAL KIDS
Since every dollar raised by stores in the DQ system and their fans
stays close to home, franchisees in Wisconsin were able to help
upgrade the MACC Fund Cancer Center at Children’s Hospital
of Wisconsin in Milwaukee. Money raised allowed the hospital
to purchase more than $150,000 in technology equipment and
upgrades. This purchase allows families to watch videos or play
games together as they take a break from medical treatments.
DQ and CMN Hospitals | 5
REAL KIDS, REAL PROGRESS,
REAL FUTURES
When DQ franchisees fundraise
for CMN Hospitals, their dollars
go directly to helping kids like
Christian Guardino take one
confident step toward their
TURNING DOLLARS INTO SMILES future.
DQ fundraising helps sick and injured kids find Christian faced a difficult
moments of joy during the toughest times medical condition known as
Leber’s Congenital Amaurosis.
Kids still need to be kids, even DQ funds directly impact kids by The inherited eye disease with
when they’re sick or injured. helping children better cope with no known cure left him able
That’s why money contributed by the emotional and mental stresses only to see bright light and blurry
DQ franchisees and fans is spent that can come from being in a shapes. The progressive disease
to provide children with happy medical setting long-term. Activities also eventually robs children like
experiences that make them smile, provided through these special Christian of their sight.
even inside a hospital setting. When services funds can include art
kids have happy moments, it can projects, music, interactive games, However, at 13, Christian
have a profound impact on the toys and books. entered a clinical therapy gene
success of their care. trial at Children’s Hospital of
Philadelphia that gave him up to
80 percent improvement in his
vision. In 2017, the U.S. Food and
Drug Administration formally
approved this experimental gene
SWEET SOUNDS therapy for use in patients like
At the Children’s Hospital of Christian.
Eastern Ontario in Ottawa, funds Christian, a talented singer with
provided by DQ franchisees and dreams of becoming a full-time
fans help provide Bone Conduction artist, later became a semifinalist
Hearing Aids (BCHA). These devices on Season 12 of the television
help children who cannot use show “America’s Got Talent.”
regular hearing aids to hear. They
help kids develop their language
and social skills and supports their
emotional health.
6 | 2018 Annual Report
TOP NOTCH CARE CLOSE TO HOME
170 CMN Hospitals serve communities across the U.S. and Canada
$5 BILLION DID YOU KNOW?
Every time DQ franchisees
and fans donate to CMN
SPREADING SMILES IN
YOUR LOCAL AREA
CMN Hospitals are spread
Dedicated partners like the DQ
Hospitals, every dollar helps throughout the U.S. and Canada.
system have helped CMN Hospitals
kids in their own community Franchisees and fans who
raise more than $5 billion since
through the support of their fundraise for CMN Hospitals
the organization’s inception.
local children’s hospital. through various DQ programs
These funds go directly to helping
With 170 hospitals contribute directly to their local
support sick and injured children.
in the CMN children’s hospital, helping kids
Hospitals network, in their communities access life-
the hospital your saving treatments near home.
dollars benefit
is never far away.
DQ and CMN Hospitals | 7
2018 MIRACLE MAKER AWARD WINNERS
UNITED STATES
David Gillespie II, owner/operator,
CANADA
Kerry Wade, owner/manager
$1.7
Jefferson DQ, Jefferson, Georgia Spruce Grove DQ, Edmonton, Alberta MILLION
“People want to help. All you “We need to do everything we can.” DQ franchisees
have to do is ask” raised $1.7 million
Kerry Wade’s passion for raising funds in the U.S. and
David Gillespie II owns a DQ Grill & Chill for the Stollery Children’s Hospital in
Canada in 2018
®
in the relatively small community of Edmonton, Alberta has translated into
more than $400,000 being raised for CMN
through the sale of
Jefferson, GA — population 11,136 — but Miracle Balloons
he’s managed to raise more than $100,000 over the past decade. She also serves as
over the past decade for Children’s the CMN chairperson and link between the
Healthcare of Atlanta. other northern Alberta DQ franchisees
and the hospital.
“We’ve definitely worked to get our
community to donate, and we’ve done “In my heart, I’m all about Stollery and my
every event that DQ has done” Gillespie staff kind of laugh at me,” Wade says with
says, “People want to help, and all you a chuckle. “They ask if I think about it 24-7
have to do is ask.” and I say, ‘Yes!’
Gillespie notes, “My wife and I have three She continues, “Everyone just needs to take
kids, and we’ve been lucky enough to never one visit to a children’s hospital, and they’ll
have had to really use Children’s Healthcare wind up thinking, ‘There should never be a
of Atlanta, except for my son having a sick kid, ever, and we need to do whatever
concussion once, but if you ever have to, we can to help.’ If you ever see even a
you’ll never turn down raising money for single little kid in an oncology unit, it hits
donations again.” you that we need to do everything we can.”
8 | 2018 Annual Report
2018 TOP CONTRIBUTING DQ RESTAURANTS
UNITED STATES Richard Roslien CANADA Bernie, Denise Marc Cardinal & Bi Yu Liang
Parker, CO & Kerry Wade Scott Fylyshtan Leduc, AB
$25,000 or More $25,000 or More
$22,811 Edmonton, AB Edmonton, AB $16,384
Pam & John Miller Michael Liber $25,208 $17,973
Nancy Hanna & Jeff Hoffort
York, PA Sherwood Park, AB
Donna Cressey Joanne Schiller Pravin Kumar Patel St. Albert, AB
$71,570 $59,955
Stayton, OR Llyodminster, AB & Alkaben Patel $16,063
DeLon Mork, $22,258 John Lockyer Orangeville, ON $25,044 Lethbridge, AB
Tim & Dale Morrison
Madison, SD $57,658 $17,293
Ryan Erickson, Cochrane, AB
$67,780 $15,000 - $25,000
Daniel & Barry Wood Bernie, Denise & Kerry Wade Marc Cardinal & $15,793
Karen Smith, Aberdeen, SD Spruce Grove, AB Marc Cardinal & Scott Fylyshtan
Lori Lunn &
Bryan, TX $21,908 $52,108 Scott Fylyshtan Edmonton, AB
Lisa Vandervaart
$56,548 Morinville, AB $17,278
Doris Richeson Rob Hamill Sarnia, ON
$24,785
Zuber Malek Graham, TX Red Deer, AB Louise Vandenhurk $15,479
Glennville, GA $19,993 $47,262 Marc Cardinal & Estevan, SK
Dawn & Greg Anderson
$47,086 Scott Fylyshtan $17,003
Jane Blackburn Mark & Matilda Farhat London, ON
Edmonton, AB
Robby Steen Harrisonburg, VA Edmonton, AB Alison Jackson $15,170
$24,514
Granite City, IL $18,429 $34,038 Maple Ridge, BC
Jim & Holly Douglas
$35,151 Rob Hamill $16,644
Brian Arrington Rob Hamill Selkrik, SK
Red Deer, AB
Tyler & Beverly Guernsey, Rocky Mount, VA Red Deer, AB Carrie Anderson $15,091
$22,248
Hastings, MI $18,231 $30,944 Sudbury, ON
Mike & Cathy Denoble
$33,012 JJ & Tina Anderson $16,511
Dan & Jannel Thornton Michael Liber Val Caron, ON
Sudbury, ON
Mitch Sandlin & Mark Pierce Sparks, NV Sherwood Park, AB Mark & Christine Kemball $15,000
$21,413
Virginia Beach, VA $18,165 $29,212 Innisfail, AB
$31,438 Kim & Geoff Arnold $16,464
Joseph E Ostry Marc Cardinal &
Saskatoon, SK
Robby Steen Scottsbluff, NE Scott Fylyshtan
$20,697
Glen Carbon, IL $16,383 Edmonton, AB
$30,449 $28,991 Bernie, Denise & Kerry Wade
Donald & Karen McEntire
Stony Plain, AB
Joel Slocum, Sr. Murrysville, PA William &
$20,535
Stuarts Draft , VA $16,269 Amanda Dehoog
$29,703 Terrace, BC Robert Mueller
Cheryl Lewis & Kevin Davis
$27,291 Calgary, AB
Christine Savio Kingston, PA
$20,460
New Britain, CT $16,025 Jeff Hoffort
$29,583 St. Albert, AB Arnold & McGinnis Family
David Gillespie, Jr.
$26,717 Saskatoon, SK
Jerry & Barbara Shores, Jefferson, GA
$20,433
Stacey Gillenwater $15,928 Marc Cardinal &
Savannah, MO Scott Fylyshtan Tim Dewar
Terry Hawley
$27,723 Edmonton, AB Rothesay, NB
Fredericksburg, VA
$25,858 $19,688
$15,767
$15,000 - $25,000
Nolan Quinn Pam & Chris Mitchell
Craig Nissen
Troy & Diane Deleon, Cornwall, ON Sylvan Lake AB
Onalaska, WI
Moorhead, MN $25,416 $18,806
$15,749
$24,952
Joe & Sherry Schaap Tamara Holman
David & Pam Neuzil
Scott Geeser, Stayner, ON Edmonton, AB
Parma, OH
Nancy Gallagher, & $25,373 $18,695
$15,530
Melissa Mang-Harris,
Dean Hamill Red Deer, AB Lynda, Albert & Terry Boutt
Orange Park, FL
$25,254 St. John’s, NL
$24,802
$18,182
DQ and CMN Hospitals | 9
www.dq.com/community
International Dairy Queen, Inc.
8000 Tower, Suite 700
8331 Norman Center Drive
Bloomington, MN 55437
Contact us
DQCares@idq.com
10 | 2018 Annual ReportYou can also read
