The Ultimate Patient Communications Calendar for Dental Practices in 2021 - Timely ideas on what to post throughout the year to keep patients ...
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A ProSites Solution The Ultimate Patient Communications Calendar for Dental Practices in 2021 Timely ideas on what to post throughout the year to keep patients engaged and loyal to your practice.
NOTABLE HOLIDAYS AND EVENTS: January • New Years Day (1/1) • Martin Luther King Day (1/20) January is a great time to reconnect with patients and share practice news. Communication Ideas Email active patients who have been in the office within the last two years and update them on any new protocols adopted over the past year. Email or text patients who don’t have an appointment scheduled in the new year to wish them a Happy New Year and invite them to make an appointment. Be sure to include ways your practice is ensuring patient safety and any new protocols put in place due to COVID-19 (i.e., requiring facial coverings, etc.). Social Media Ideas Ring in the New Year by If it’s been a while since your We’re hoping you have a lot scheduling your 6-month dental last visit, please check our more to smile about this year. cleaning. This is a resolution you website for updated practice Check out The Ultimate Guide can’t afford to forget protocols to keep you and to Oral Health Care to make our team safe in 2021. sure you’re ready. http://bit.ly/2cCtal7 http://bit.ly/1WDpCQQ
NOTABLE HOLIDAYS AND EVENTS: February • National Children’s Dental Health Month • National Gum Disease Awareness Month • National Toothache Day (2/9) Show your patients the LOVE by sharing facts • Valentine’s Day (2/14) about gum disease, children’s dental health, and • National Tooth Fairy Day (2/28) the Tooth Fairy. Communication Ideas Email or text active patients who have had a dental visit in the last 6 months with a referral campaign offer to drive more potential new patients to your practice. In honor of National Children’s Dental Health Month, email parents of children ages 5-13 to provide information about the value of sealants in protecting against cavities. Social Media Ideas February is Gum Disease Happy Valentine’s Day. Enjoy Did you know the first visits Awareness Month. If you have your chocolates but don’t from the tooth fairy date swollen, tender, or bleeding forget to brush and floss. back to 1927? gums, don’t wait to schedule #nationaltoothfairyday an appointment. Call our To be posted on 2/14 To be posted on 2/28 office ASAP.
NOTABLE HOLIDAYS AND EVENTS: March • National Nutrition Month • Dental Assistants Recognition Week (3/7 - 3/13) National Nutrition Month is the perfect time to • National Dentist Day (3/6) educate patients on how food impacts dental health. • St. Patrick’s Day (3/17) Communication Ideas Email, text, or call active patients who are due for a hygiene appointment. Send an eNewsletter to show appreciation for dental assistants and include an article about how nutrition can affect oral health. Create a blog article listing the top 5-7 worst foods for oral hygiene. Be sure to also include “healthy” foods, such as citrus fruits. Share it on social media for added reach. Social Media Ideas In honor of the National Dental Happy St. Patrick’s Day. To keep Common signs of gum disease Assistant’s Recognition Week, we your pearly whites bright avoid are bad breath, bleeding, want to give a HUGE thank you unnatural green foods. It adds or sore gums. If you’re to our team {list dental assistants to the spirit but green dye can experiencing this, don’t ignore at your practice and include their pictures} for all their dedication, permanently stain teeth. it. Call our office to schedule help, and hard work to keep all our an appointment as soon as To be posted on 3/17 patients safe. possible. To be posted wk. of 3/7
NOTABLE HOLIDAYS AND EVENTS: April • National Stress Awareness Month • National Facial Protection Month • April Fools Day (4/1) Don’t get stressed out by the unknown - learn what • National Dental Hygienist Week patients really think about your practice. (4/4 – 4/10) Communication Ideas Email active patients who have had a dental visit in the last two months and ask them to fill out a survey to see how your practice is doing. Email or Text patients post-visit to request an online review while the experience is still top-of-mind. Make it easy by including a link to your preferred review site. Social Media Ideas Stress can cause you to grind In honor of National Dental Play sports? Mouth guards can or clench your teeth, leading Hygienist week, we wanted to take help cushion a blow to the face to TMJ. If you have jaw pain or a moment to thank our amazing which minimizes the risk of broken teeth and injuries to your face, lips, difficulty opening and closing team of hygienists for their hard tongue, and jaw. Plus, they’re great your mouth, schedule a dental work each and every day. for those who grind or clench their exam today. teeth. Ask us about getting a custom To be posted the wk. of 4/8 mouthguard in your next visit. #NationalFacialProtectionMonth
NOTABLE HOLIDAYS AND EVENTS: May • Root Canal Awareness Week (5/9 - 5/15) • National Root Canal Day (5/12) • Mother’s Day (5/9) Make moms and teeth happy with relevant, timely • Memorial Day (5/31) communications. Communication Ideas Write a blog article highlighting Root Canal Awareness Week and answer frequently asked questions about the procedure Email patients who are mothers with children at home to say, “Happy Mother’s Day” and thank them for continuing to ensure the oral health of their family by regularly scheduling and attending check-ups. Social Media Ideas Are root canals painful? Happy Mother’s Day to all Today we honor the brave Read our latest blog to get the moms who can tell if a men and women who gave the answer to this and other toothbrush was used or just ran everything for our country. common root canal questions. under the faucet. #memorialday2021 To be posted the wk. of 5/9 #mothersday2021 To be posted on 5/31 To be posted on 5/9
NOTABLE HOLIDAYS AND EVENTS: June • School is out. • Local graduations • Father’s Day (6/20) Kick off summer with personalized patient communications. Communication Ideas Email active parents of children 5-18 years old who have not yet had a visit this year and do not have an appointment scheduled. Encourage them to book their dental check-ups now while the kids are out of school and schedules are more flexible. Email active patients and encourage them to “Like” and “Follow” your practice’s Facebook page to get the latest dental hygiene tips and advice. Social Media Ideas Graduation season is upon Your toothbrush kept too close SCHOOL IS OUT! As we us. Wishing all our patients to the toilet collects more than enter into the summer who are graduating from high just germs. Airborne particles months, it’s the perfect school and college the best from flushing the toilet have time to get your entire of luck as they enter the next been found on toothbrushes, family’s teeth cleaned while chapter in their lives. You’ve so keep your toothbrush schedules are open. done such hard things and stowed away if possible. we’re so proud of you all!
NOTABLE HOLIDAYS AND EVENTS: July • Independence Day (7/4) • National Ice Cream Day (7/18) • International Day of Friendship (7/30) Send communications that spark patient action. Communication Ideas Email, text, or call patients who are overdue for a hygiene visit and encourage them to schedule now before things pick-up in the fall Write a blog article on why summer is the best time to get your wisdom teeth removed. Share it on social media for additional reach. Social Media Ideas Freedom isn’t free. Thank Today is National Ice Cream Day. 85% of people will need to have you to all who have served. Enjoy your treat but don’t forget their wisdom teeth removed. to brush away that double scoop Check out our latest blog to #fourthofJuly to prevent gum disease. find out why summer is the To be posted on 7/4 best time to have it done #nationalicecreamday To be posted on 7/18
NOTABLE HOLIDAYS AND EVENTS: August • Back to School • National Tooth Fairy Day (8/22) • National Dog Day (8/26) Kick off summer with personalized patient communications. Communication Ideas Email or text parents of children 5-22 years old who have not yet had a visit this year and do not have an appointment scheduled. Add urgency by encouraging them to make an appointment before school starts. Social Media Ideas It’s National Dog Day. Did you know National Tooth Fairy Preventative care is key to Show us a pic of your Day actually occurs 2x a year on maintaining healthy teeth and furry friend. February 28 and August 22? We gums. In addition to brushing don’t think it’s a coincidence that and flossing twice a day, it’s #nationaldogday these are conveniently spaced 6 important to visit your dentist To be posted on 8/26 months apart – just like your dental for a routine examination and cleanings should be. cleaning. Only a professional #nationaltoothfairyday cleaning can safely remove tartar. To be posted on 8/22
NOTABLE HOLIDAYS AND EVENTS: September • National Gum Care Month • Office Manager Appreciation Month • Labor Day (9/6) Providing valuable communications will have patients FALLing for your practice. Communication Ideas Write a blog article about the dangers of gum disease and how to avoid it. Share the key takeaways on social media. Email or text active patients with last visit dates of up to two years ago and no appointments scheduled, reminding them to schedule an appointment to make sure their gums are healthy. Social Media Ideas We hope you are enjoying In honor of Office Manager Healthy gums mean a healthy your Labor Day weekend. Appreciation Month, we wanted smile. Prevent gum disease by Here are our adjusted to take a moment to thank our brushing and flossing regularly, holiday hours over the next amazing Office Manager, [insert avoiding sugary foods and few days: {include your name] for going above and drinks, and seeing us for regular office hours here} beyond to keep our practice dental checkups. running smoothly. To be posted on 9/3
October NOTABLE HOLIDAYS AND EVENTS: • National Dental Hygiene Month • World Smile Day (10/1) • Columbus Day (10/11) You don’t have to resort to scare tactics to fill • Halloween (10/31) your books! Communication Ideas Email or text active patients who have primary dental insurance but no future appointments and remind them to use their health benefits before year-end. Email active parents of children ages 1-1 to share information about combatting the effects of sugar during Halloween. Social Media Ideas Halloween is around the Today is #WorldSmileDay. Want As we near the end of the corner, here are a few tips help enhancing yours? Call our year, remember to use that will help you avoid scary practice to learn about Invisalign up your Flex or Health dental bills: and teeth whitening options Spending Accounts. Give us a call today to schedule an To be posted on 10/1 http://bit.ly/2wMrJsv appointment before the end of the year.
November NOTABLE HOLIDAYS AND EVENTS: • National TMJ Awareness Month • Mouth Cancer Awareness Month • National Brush Day (11/1) • Daylight Savings Time (11/7) Wind down the year with communications that • Veterans Day (11/11) encourage patients to reach out. • World Kindness Day (11/13) • Thanksgiving (11/25) • Black Friday (11/26) Communication Ideas Email active patients wishing them a happy Thanksgiving. Email patients and showcase your professional teeth whitening services and encourage them to book a session now in preparation for holiday photos. Social Media Ideas November is November is Oral Cancer Happy Thanksgiving. In this Temporomandibular Joint Awareness Month. Early signs season of gratitude, we Disorder (TMJ) Awareness include: a lip or mouth sore that want to thank our patients Month. Have you been feeling doesn’t heal, white or reddish for choosing [insert frequent headaches and jaw patches on the inside of your practice name]. pain? It may be a sign of TMJ. mouth, loose teeth, mouth #Thanksgiving2021 Don’t prolong the pain, give pain, or difficulty swallowing. If To be posted on 11/25 us a call today to schedule a you’re experiencing any of these check-up. symptoms, contact us immediately.
December NOTABLE HOLIDAYS AND EVENTS: • National Hand Washing Awareness Month • Holiday Season End the year on a strong note with thoughtful and timely patient communications. Communication Ideas Email patients who have had a visit in the last two years to simply wish them happy holidays Email or text active patients and ask them to “Like” and “Follow” your practice’s Facebook page. Higher engagement on your page means more followers see your posts. Social Media Ideas Happy holidays to you and From cookies to candy Gums starting to recede? yours. During the holiday canes, the holidays can mean There’s no way to reverse it, season, our office hours will sugar at every turn. Enjoy but there are ways to stop it! be as follows: {include your the season but remember to The first step is to schedule an office hours here}. brush and floss regularly to appointment to find out why avoid future decay. it’s happening. http://bit.ly/2dqUIOa
If these patient communication ideas sparked your interest but you’re not sure how to get started, PracticeMojo is here to help. All of the communication ideas seen on this calendar can be implemented with PracticeMojo. Our automated recall and reminder solutions provide timely, personalized communications to keep your practice as profitable as possible. And, if you like the social media post ideas, you will love our Facebook Pro solution that delivers pre-written posts each week so you can stay actively engaged with patients. Learn how PracticeMojo helps dental offices save nearly 40 hours a month while seeing a 5000% return on their investment. Call (800) 556-2580 or visit www.PracticeMojo.com to learn more. A ProSites Solution
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