The Most Functional City In The World: Helsinki City Strategy 2017-2021
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The Most Functional City In The World: Helsinki City Strategy 2017–2021
Photo: Jussi Hellsten Foreword
My City Is Your City
Live Well And Realize Your Dreams – Welcome To Helsinki
According to the Greek philosopher Aristotle, issues. Cities are exceedingly the trailblazers
cities exist for the sake of good life. Helsinki in putting solutions into action and finding
pursues this vision by seeking to create the practical answers to global questions like
best possible conditions for urban life; to be climate change, digitalization, and community
the most functional city in the world. empowerment.
Our functionality is based on the Nordic We are convinced that the best way a city can
model of high-quality city services, serve its residents, companies and visitors is
transparent governance, and almost non- by providing the most progressive everyday
existent corruption. But good life requires life as a framework. We also believe that by
more. Liveability stems from the clean offering a functional city infrastructure as
and safe urban environment of Helsinki, a a platform for companies, we are not only
unique cultural scene, empowerment of the improving our own operations but also attract
communities and, perhaps most importantly, the freshest new ideas and greatest talents
a feeling of trust between the citizens. to Helsinki.
All major cities in the world tend to generate At times when global challenges overpower
both prosperity and social challenges. A companies and experts increasingly
successful city manages to cultivate many appreciate a well-organized, reliable and
strengths but only a few weaknesses. Cities predictable operational environment. The
are responsible for ensuring social cohesion best competitiveness policy is therefore to
and creating favourable conditions for be a functional city that people, companies,
citizens to pursue their dreams. The city is for communities and visitors live true in their
everyone. The city is built together. everyday lives.
I firmly believe that cities are increasingly Jan Vapaavuori
important in solving the most pressing global Mayor Of Helsinki
3 HELSINKI CITY STRATEGY 2017–2021 Photo: Jussi Hellsten 5. HELSINKI STRENGTHENS AND DIVERSIFIES ITS PROMOTION OF INTERESTS 4
This Is Helsinki. Accessibility
Population of Helsinki
Population Of Helsinki
Total Population By Gender, % Languages, %
31 December 2017
645,000 47 53
English, Somali
Estonian
1
Other
7
Finnish 1st The World’s
Best Airport
(Estimate) 2 80
Russian Helsinki Airport
By age 3
Travellink 2017
90–
75–89
60–74
Swedish
6 17+ million
passengers per year
135 direct flights
globally
45–59
30–44
30 minutes by train
from the city centre
60 airlines
to helsinki
15–29
0–14
100 000 100 000
80+ direct flights
to asia per week
Median age: 28 years
Helsinki–Tallinn Ferry Services
40% of Helsinki population
has higher education
The People of Helsinki according to
occupational group and gender in 2014 → Twin cities
→ Travel time with ferry 2 h
→
→
Stockholm
Tallinn
1 Managers
80% speak → Up to 18 departures per day → St. Petersburg
English → Travemünde 3,5 h
2 Professionals by train
6th In English
Proficiency 3 Technicians and
associate
1st Port of Helsinki
Busiest sea passenger port Helsinki
professionals
Out Of 80 Countries in Europe with 12,3 million
EF English Proficiency 4 Clerks
passengers in 2017
Index 2017 St. Petersburg
Stockholm Tallinn
5 Service, shop and
9 th market sales workers
Most Liveable City
in the World 6 Craft and related
The Economist trades workers
Intelligence Unit 2017 A
7 Plant and machine SE
IC
operators and LT
BA
assemblers Men
8 Elementary Women
occupations
Travemünde
0 20,000 40,000 60,000 80,000
5 6
1.
The Most
Functional City
In The World
7 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 8
1. The Most Functional
City In The World
Helsinki is Functionality is A functional
city is based
for a good life. based on equality,
non-discrimination,
Helsinki’s vision is to be the world’s most strong social cohesion
on trust.
functional city. In pursuing this vision, it seeks and open, inclusive
to create the best conditions possible for ways of operating.
urban life for its residents and for visitors. The
city’s strategic intent is to do things a little bit A functional city has many strengths and few
better every time, in order to make the life of weaknesses. Everyone feels safe in Helsinki.
Helsinki’s residents easier and more pleasant. A functional city is based on trust. Safety and
Helsinki wants to improve things every day. a sense of mutual trust and togetherness are
a competitive edge for the city. The city is for
The basic task of the city is to provide quality everyone. The city is built together.
public services and create conditions for a
stimulating and enjoyable life. Helsinki is a Being a functional city is a path for Helsinki
good home and, in the capacity of Finland’s to create advanced everyday life. Helsinki is
capital, a shared living room for everyone safe and pleasant, smooth, easy and caring.
in Finland. As an internationally oriented Helsinki is a resident- and user-oriented
metropolis, Helsinki also serves those coming city. Each resident – whether young, old or Did You Know?
from elsewhere. functionally impaired – has the opportunities
to lead a quality and eventful life and to receive
A functional city means concrete actions and
choices that make everyday life smoother for
the support and services needed for all
stages in life. A functional city is an advantage 1st Best public transport
BEST, Benchmarking in European Service of
residents. A functional city means that child especially for ageing people and those in need Public Transport, 2015
day care is close at hand, children feel safe of help and support.
walking to school, services for the elderly are
easily accessible, and road work is carried
out so as to cause minimum disturbance
When global problems come to a head,
companies and experts increasingly
2nd Helsinki is the world’s
2nd safest city
Mercer, 2017
to residents. appreciate a well-organized, reliable and
predictable operational environment. The
The best economic and
3rd
best economic and business policy is to be a
Finland ranks 3rd in terms of
business policy is to be functional city.
gender parity worldwide
a functional city. World Economic Forum 2017
9 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 10
A Living And Captivatingly
Original City
Helsinki is a combination Helsinki’s objective is to
Our open, inclusive of rational functionality
and original roughness.
be one of Europe’s most
captivating locations for
innovative start-ups and the
and unique Helsinki is a modern, dynamic and vibrant
city providing world-class opportunities for
most attractive knowledge
hub for companies and
individuals wanting to make
culture constantly
self-fulfilment and an enjoyable life in a safe,
reliable and functional setting. the world a better place to
live in.
generates new and
Helsinki is a city of very special contrasts. Our
open, inclusive and unique culture constantly Helsinki is big enough to be a place where
generates new and unexpected things. This you can develop and systemically test
unexpected things.
combined with the city’s functionality and significant innovations, and small enough for
reliability, its world-class education and arts it to be feasible in practice. Helsinki is, at the
and culture offerings, hi-tech skills, exemplary same time, both reliable and creative, both
use of open data, and its comprehensive spontaneous and organized. The new models
understanding of design, creates great of sharing economy that are being created by
conditions for both a stimulating everyday life residents and companies make the city more
as well as for finding solutions to significant diverse in an inclusive and economic way.
global challenges.
The long-term objective of the city’s business
Helsinki furthers tolerance and pluralism, policy is for private-sector jobs to increase at
becomes more international and provides least at the same rate as population growth.
conditions for the creation of interesting Work continues on developing the Maria 0-1
destinations and events. True, vivid area into the largest growth business campus
bilingualism is a great asset to Helsinki. The in northern Europe and on strengthening
city boosts the advancement of viable big the position of the Meilahti campus as an
events and invests in attracting and creating internationally significant innovation and
15th Global Ranking
Of Congress Cities
Union of International
1st Best Congress City
In The Nordics
Union of International
major cultural and sports events, as well
as congresses and conferences. Helsinki
business environment in the health sector.
The entire city is developed as a platform for
is committed to promoting tourism, and experimenting and creative business activity.
Associations (UIA) 2017 Associations (UIA) 2017 encourages everyone to come up with ideas to
make the city even more attractive.
1. THE MOST FUNCTIONAL CITY IN THE WORLD 12
A Faster And More Agile
Organizational Culture Through
Controlled Change Of Rhythm
Helsinki is stable and responsible, safe and are one of the most important indicators
reliable, but also at the same time dynamic of the city’s successfulness.
and highly in tune with today. Constant and
agile developing of the city’s own functions Helsinki strives to make
and practices is the best guarantee for better sense of global
the city to deliver on its promises in public change.
services, for keeping up a vibrant urban life
and for strengthening the international appeal Helsinki increases its own staff’s
of the city. understanding of artificial intelligence and
other technologies currently changing our
In all its activities, Helsinki is aware of its basic world, as well as of the opportunities that this
role as a service provider. Helsinki has a down- development opens up for the city. It does
to-earth, pragmatic perspective on things. so by providing tailored training in artificial
Satisfied residents and customers increase intelligence and new technologies to leading
the work satisfaction of city employees and officials and key planning staff. Helsinki aims
are also the best way of channelling the to be the city in the world that makes the best
enthusiasm and creativity of residents into use of digitalization.
shared benefit. Resident and user satisfaction
13 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD Photo: Keksi Agency
14
Helsinki Aims To Be The City In
Did You Know? The World That Makes The Best
Use Of Digitalization.
1st Attractive For Investment
The most attractive EU country
The FDI Attractiveness
1st Open Data
Leading European
city offering open
Helsinki ups the pace of its own decision
making capacity, capacity to predict and to
The most important ingredients and factors
behind the city’s reputation are the residents
Scoreboard 2016 data for businesses react, and pursues an orderly change of rhythm themselves. The city is never complete, but it
La Fabrique in everything it does. Helsinki will improve the is being built every day through joint effort. A
de la Cité 2015 efficiency of policy-making models and service healthy, mutually respectful pride of one’s own
processes and lighten bureaucracy. neighbourhood is part of the city’s identity.
3rd Entrepreneurial
Culture 3rd Supporting
Innovation
Helsinki is primarily a place and a community,
not a bureaucracy. The city is the sum
Helsinki strengthens its position as an
international forerunner in inclusion and
European Digital The 3rd most supportive of its distinctive neighbourhoods, an transparency. Each resident of Helsinki has
City Index 2016 city for innovation in urban, communal entity of its residents, the right to feel they are a true Helsinki citizen
the world - Citie 2015 entrepreneurs and visitors. and to do something significant for their
community. In Helsinki, it is easy to be of help
Helsinki increasingly understands its role to others. The city strives to maintain the trust
3 rd Most Talented
Workforce 4 th Best Location For
Digital Companies
as the creator and enabler of possibilities.
Helsinki actively forms partnerships with
of residents and companies, to strengthen
their real influence and to improve equality,
Insead 2017 Nesta European Digital residents’ organizations and with everyone service standards and mutual understanding
City Index 2016 interested in developing and vitalizing the between population groups through modern
city. Besides being a service organization, models of inclusion. Gender equality is a
Helsinki is a platform and the world’s most principle permeating all activities of the city.
progressive public sector ecosystem. Helsinki To promote gender equality, a research-based
develops digital solutions, which make it project is to be launched to assess gender
easy for residents to follow and engage in impact in a number of selected services.
matters of interest and concern to themselves,
500+
regardless of whether they are the city’s or The city contributes to dialogue and
Maria 0-1 Startup Hub other actors’. Helsinki’s operating model is encourages those in a weaker position into
The biggest startup based on openness and transparency. civic engagement. The customer is always a
cluster in the Nordics stakeholder in his or her own public services.
Helsinki is the world’s leading
250 M€ Tech Startups city in opening up and
investment capital located in Helsinki region utilizing public data.
9500 m2
15 1. THE MOST FUNCTIONAL CITY IN THE WORLD 16
Did You Know?
2016 First European city to
nominate Chief Design Officer
2014 Unesco City of Design
2012 World Design Capital
Design is a significant distinctive factor that excellent people leadership. During the
makes Helsinki stand out internationally. present Council’s term, the city will improve
Helsinki strengthens its international profile as management and leadership work and develop
a design metropolis. A good user experience its communications operations.
of the city to its citizens is created through a
combination of design, digitalism and dialogue. The ownership policy in the city concern
should in the first hand be the kind that helps
The city ensures that the aims of the recent and supports the organizing and producing
organizational reform are achieved. These of public services, the city’s economy or
include especially inclusion, cost-efficiency otherwise the city’s broader societal goals.
and being resident-oriented as well as Transparency and inclusion are developed
improving the governance of the city as a throughout the city’s concern. Ownership
whole. The focus during the present City shall generate economic and/or functional
Council term is to ensure the full benefit of benefits in the long term. As the operational
the organizational reform as well as to renew environment changes and alternative solutions
the city’s leadership practices. The city is led, in public services increase, the structure
and its personnel policy pursued, in an ethical, of the city’s own organization and the city
responsible and sustainable manner. concern are analysed overtly to ensure
that the functions and public services are
The city of Helsinki as an organization is organized in an appropriate manner.
a good place to work, where the goal is
Photo:
17 Dorit Salutskij HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 18
2.
Securing
Sustainable Growth
The Most Essential
Task Of The City
19 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 202. Securing Sustainable Employment Jobs
Growth The Most Essential
Task Of The City
Total jobs, 2016 Primary production
& other or unknown
421,500 0,1 %
Processing
11 %
Employment self-suffiency Public services
27 %
130 %
The population of Helsinki has been growing secondary education. Each and every school Unemployment rate
by an average of more than one per cent in Helsinki should be good enough to make
annually for the last ten years. This pace parents happy to choose their local school. 7,9 % Services,
seems to keep up in the future, too. Helsinki’s
88 %
growth is proof of its appeal and of people’s Growth implies obligations to the city. We
desire to live here. Growth is a positive thing need enough jobs, housing, day care centres,
Information
to Helsinki, but also, at the same time, a schools, libraries, sports facilities and sector jobs
challenge that requires resources. Curbing the healthcare services. Traffic and transport 10 %
of all jobs Trade, finance,
differentiation between population groups and have to work well. We must take care of the transport
neighbourhoods is high on the city’s agenda. vulnerable. A big city holds a broad spectrum 61 %
Maintaining social cohesion is vital for a good of human destinies. Numbers according to 31.12.2016. Source: Research of manpower, Tilastokeskus
and competitive city also in the years to come.
Ensuring comprehensive economic, social A growing Helsinki needs actions to build
and ecological sustainability is one of the equal opportunities, which means above all The most
The Most important
Important business
Business Sectors sectors
growing city’s key goals. This is monitored and investment in education. There are also many
reported along with indicators, in sync with the people in Helsinki, who are struggling with
planning rhythm of the city’s operations and shorter or longer periods of severe problems: Power and 29%
Utilities
finances. our social security policy must therefore 14%
be humane and one that intervenes early Manufacturing 8%
Social inequality is reduced particularly enough and has a long enough duration. The industries
14%
through high-quality teaching and early city promotes measures to help as many as
Information and 7% Employees
childhood education for children and possible get a foothold in working life and communication
17%
adolescents. This is why Helsinki aims to be able to manage their and their families’
Finance and 39% Businesses
raise children’s enrolment in early childhood lives on their own. Making use of immigrants’ Insurance
20%
education. The funds for the verifiably knowledge and skills on the labour market
successful positive discrimination –funding and in society at large is a condition for Audit and 13%
Consulting
will be moderately increased and will also be successful integration. 13%
targeted towards vocational training and upper Other sectors 5%
of activity
18%
0 20 40
21 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 22Photo: Riku Pihlanto
The social divide in residents’ realities is meters of floor space annually and providing
one of the greatest urban problems in large a sufficient number of sites for building.
cities globally. In Helsinki, the differentiation The city curbs the costs of construction
between different neighbourhoods in terms of and densifies the city structure by gradually
income and wellbeing is taken very seriously. moving – without risking its competitiveness
By international comparison, Helsinki has and accessibility – towards an areal and
managed to control such differentiation market-driven parking system, starting in the
better than most peer cities. In the future, new housing developments.
too, Helsinki will strive to hold its position as a
textbook example in Europe of how to prevent In Helsinki, traffic infrastructure investments
segregation. Consequently, Helsinki strives to and land use are always planned together.
enable equality and wellbeing in all districts. Traffic infrastructure investments are made
to secure the functionality of the entire traffic
A well-functioning housing and transport system and infrastructure. The Helsinki Is A Fast Growing City
market plays a key role in share of travel made on sustainable means Helsinki Population 1970 – 2016 And Forecast To 2050
responding to the challenges of transport will be increased. All modes of
of growth. The aim is to transport will be developed and those kinds
800000
build 6,000 homes annually of transport that are key to business will 2050: 758 236
in the first half of the city be secured. Planning of the implementation
council’s term (2017-2018) of the city plan will start with the Vihdintie
and 7,000 annually in the boulevard. Planning of the light rail line in 700000
latter half (2019-2021). that area will proceed to the decision phase
during the Council’s term, and planning the 2016: 635 000
Helsinki is addressing the production of Tuusulanväylä boulevard will move forward. 600000
affordable rented housing in accordance with The conditions for building a light rail line to
the AM Housing and Land Use Programme and Malmi will also be investigated. Development
actively scans for measures to control housing of the tramway network in central Helsinki and
prices. the implementation of the tramway plan for the 500000
Kalasatama area will proceed. Alongside the
1980: 483 675
Helsinki caters for housing production by new housing areas being built in Helsinki, also
planning for 600,000 – 700,000 square infill construction will be enhanced. 400000
1970 1975 1980 1985 1990 2000 2005 2010 2015 2020 2025 2030 2035 2040 2045 2050
23 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 24Each and every school in
Helsinki should be good
enough to make parents We Support Every Young Person
happy to choose their And Prevent Social Exclusion
local school. The vicious circle of exclusion from, especially, larger among those whose mother-tongue is
education and employment is one of the most another than Finnish or Swedish. The Ohjaamo
serious problems of our society today and a (Navigator) -model will continue.
worrying consequence of a social polarization
that is accentuated in metropolises. It is In Helsinki, the chain of public services for
important to alleviate this problem – both children and adolescents is strengthened at
from a human and an economic perspective the basic level, namely in the local maternity
and in view of promoting safety, comfort and and child health clinic, the day care centre,
business interests. family counselling, school health care,
school, youth work, health services and child
Together with relevant protection. A condition for equal and good life
partners, Helsinki will for everyone is high-quality mother and child
launch an extensive and health, day care, schools and leisure services
comprehensive project to across the city. Helsinki will, when needed,
find systemic solutions to the apply positive discrimination. Education for
challenge of disaffected youth. those in need of special support is provided
by organizing appropriate facilities for the
The project will especially look at exclusion hospital school.
across generations, and on that basis
introduce new ways of breaking the cycle of The objective of the City of Helsinki is that
exclusion. People who are difficult to employ every child and adolescent has a hobby, that
or have a limited work capacity will be helped young people believe in Helsinki as their future
with finding employment. Special attention home and that they are able to influence
will be paid to the fact that the proportion of matters in Helsinki.
young people not working or studying is clearly
Photo:
25 Riku Pihlanto HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 26Reducing inequality extends farther than to Helsinki promotes the mental health,
just children and adolescents in Helsinki. Also activeness and substance-free life of its
among those residents that are of working residents and, in accordance with its program
age or older, the city seeks to identify groups for the care of the elderly, strengthens the
of individuals of vital importance for the autonomy and participation of elderly people.
prevention of exclusion, and to tailor individual Helsinki actively fights homelessness.
and better service concepts for them. The
idea is to reach out to residents needing help Helsinki residents are employed in jobs that
and support at an earlier stage – particularly match their skills, training and talents. The
those who need much support or care. Efforts city’s measures and services to promote
will be made to find such individuals and to employment are especially directed towards
prevent loneliness. Socioeconomic and local those groups where participation in the
differences in health and wellbeing will be labour market is lowest. The city underlines
reduced using methods based on research investment in education, employment and
and effectiveness. Welfare differences and inclusion for second-generation immigrants,
differentiation are monitored, and measures to in particular. Qualifications that immigrants
deal with them are put in place, to be followed have acquired in their country of origin
up at city level. are identified and acknowledged flexibly,
and the skills of immigrants are, whenever
To create opportunities for equality to be possible, put to the labour market’s disposal.
realized, the city ensures that its facilities Entrepreneurship is encouraged as one way of
are easy and safe to use for educational, civic finding employment.
participation and cultural activities. Temporary
use of public spaces and empty premises for
cultural and civic activities will be facilitated,
and the city will seek to promote the use also
of other underused premises than just those
owned by the city. The Oodi central library and
the Bunkkeri sports facilities in Jätkäsaari
will be carried out in a way that does not
jeopardize local services.
27 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY Photo: Keksi Agency
28The Most Functional Securing Sustainable Growth
City In The World The Most Essential Task Of The City
We support every young
A faster and more agile person and prevent
organizational culture social exclusion
A living and
through controlled
captivatingly
change of rhythm
original city
An international, living
and captivating
Helsinki City Strategy Helsinki of events
2017 – 2021
Helsinki Strengthens
Helsinki is the world’s most And Diversifies Its
impactful place for learning Promotion Of Interests
A moving and
healthy city
for all
Modern climate
responsibility
Living, distinctive
and safe
neighbourhoods
Responsible Management Of Finances
Developing Services The Foundation Of A Prosperous City
29 30An International, Living
And Captivating Helsinki
Of Events
Helsinki is a strong, vibrant and multicultural Treating people as equals and with respect is
promoter of liberal democracy and a requirement for the city’s growth and change
tolerance. A growing Helsinki fosters a to appear as a positive thing to everyone.
culture permitting pluralism and enabling
encounters between population groups. The Being international is a
city prospers and evolves in an atmosphere value in itself to the city, but
characterized by the learning of new skills it is also a central goal in the
and ideas, openness and respect towards city’s business policy.
other people, and thrives as a place where
people include each other and give each Helsinki’s growth creates possibilities for the
other space. creation of new jobs. A pleasant city whose
residents are highly educated will attract
Helsinki offers many opportunities for foreign companies, investments and tourists.
equal encounters and for shared activities To increase Helsinki’s international appeal,
between people from different backgrounds a deliberate internationalization of the city is
and situations in life. Top-quality and easily required. Employment-based immigration and
accessible cultural and sports offerings its share of total immigration are encouraged
bring people together and increase mutual and increased.
understanding.
31 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY Photo:Photo:
Lauri Rotko
?????
32Helsinki has
1.200 km 130 km
of bike paths of shoreline
63 300+ A high standard of education is an important area an internationally salient venue for large
municipal playgrounds islands
reason why international experts choose to events is investigated. The developing network
settle in Helsinki. of museums will be further strengthened
wherever possible. Helsinki will lighten its
The capacity for permit and organization procedures to make it
English-language easier to organize various kinds of events.
education and early An attractive city centre is a calling card and
childhood education a must for Helsinki. The central business
will be doubled. district of Helsinki is an attractive venue for
commercial services, events, leisure and civic
The language skills of Helsinki citizens are participation. The vitality of the city centre is
to be diversified by increasing language being developed in collaboration with the local
immersion and language-oriented training business community.
and education. In Helsinki, tuition in the first
foreign or second national language will start The city is investigating the possibilities for
already during the first school year. The tuition a substantial expansion of the central
of Chinese is being expanded. Together with pedestrian zone. in order to further improve
Scandinavian networks, a common concept, the atmosphere and functionality of the
Nordiska skolan (the Nordic school), is being central business district, and for building
created in Helsinki. an underground distributor road that would
reduce traffic through the city centre as
Helsinki is a diversified and internationally well as heavy transports to the harbours.
attractive city of arts and culture, sports If implemented, the distributor road would
and events. The objective is to generate new largely be funded through road tolls. The
distinctive attractions in the city. The Baana waterfront between the Olympia Terminal
cycle and pedestrian corridor and Töölönlahti and the Market Square is developed into a
area is being turned into a high-quality and functional whole supporting the vitality of the
internationally known culture and leisure city centre.
cluster. The possibility of making the Suvilahti
Photo:
33 Julia Kivelä HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 343.
Developing
Services
35 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 363. Developing
Services
Together with its residents, Helsinki is
developing coordinated, efficient and humane
public services. The city addresses the
implementation of accessible e-services
and the utilization of digitalization, artificial
intelligence and robotization. E-services are
primary, and are available regardless of date
or time. The development of services will
continue. Special emphasis will be put on
accessibility, diversified skills, the “one-stop-
shop” principle and developing various forms
of work close to residents. The city provides
services and informs about them in both
national languages.
Helsinki provides electronic services
wherever possible and appropriate and also
systematically collects feedback electronically.
The wellbeing of staff and their participation in
the updating of services is emphasized.
Photo:
37 Matti Pyykkö HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 38Helsinki Is The World’s Most Schools and Universities
Impactful Place For Learning
Universities
University of Helsinki
In Helsinki, the whole city is utilized as a learning of skills needed in working life and
Aalto University
place for learning for people of all ages. in the information society. In the Myllypuro
Digital technology enrichens the learning district, an internationally interesting University of the Arts Helsinki
process and enables learning regardless of campus is being established in connection Hanken School of Economics
time and place. with Helsinki Metropolia University of The National Defence University
Applied Sciences to educate polytechnics
Education is diversified and expanded and secondary level professionals for the
through partnership networks between construction industry. The construction of
institutes of higher education, companies, the Urhea sports academy campus bringing Polytechnics
the third sector and various city actors. For together studies, sports and housing will be Arcada
all those studying in Helsinki to have equal promoted at Mäkelänrinne school.
Diak Diaconia University of Applied Sciences
opportunities to learn about their home town,
the possibility to exempt school classes from Education and training increase the Haaga-Helia University of Applied Sciences
public transport fares is being looked into. competitiveness of the city and create vitality Humak University of Applied Sciences
and knowledge. Vocational training based Laurea University of Applied Sciences
Helsinki ensures that all on foresight creates good conditions for
residents have the chance jobseekers and immigrants to find employment.
Metropolia University of Applied Sciences
to acquire and strengthen
the skills needed in the Helsinki is drawing up a
Schools and universities
information society. development plan to enhance
Educational structure,
the skills, education and % of 25–64 year-olds
Helsinki is building an Älykoulu (Smartschool) training of immigrants.
48,700 students in 11,000
Aa
operating model where future pedagogical 49 Tertiary education
solutions will be innovated and implemented. The plan spans the whole learning career from students in
132 comprehensive schools
Digital analytics provides an enabling early childhood education to adult education. vocational training
environment for learning to progress at The Centre of Expertise model is developed 7–16 year-olds
an individual level. Digital services lower further, and State funding will also be sought 23,000
the threshold to seek education and for for it. A fast track to studies of either national
(x+y)² 59,000 students in students in
32 Secondary education
reorienting studies at transition stages. language of Finland will be created for asylum 59 upper secondary schools polytechnics
recipients. The city will secure children’s x²
High schools and vocational
Helsinki invests in the kind of physical
learning environments that promote the
teaching in Finnish or Swedish as a second
language sufficiently.
schools 42,000 19 Basic education or
students in unknown
universities
39 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 40Helsinki is made into an innovative, ensure that education reaches those young
experimental city for lifelong learning. people better who have no secondary-level
Collaboration with leading Finnish and education. Liberal adult education provides
international universities, cultural institutions, resident-oriented courses based on the
Helsinki is
developers and companies will promote the changing needs of customers.
creation of a new ecosystem of experimenting.
Each Helsinki resident
made into an
Helsinki is an excellent place for studies has the chance to achieve
and science. Students at institutes of higher their learning potential.
education are an important part of Helsinki’s
innovative,
future appeal and vitality. The city cooperates Pedagogics and support for studies level
closely with the universities, other institutes of out educational differences by responding
higher education, and students networks in the to the needs of both the weak and the
experimental
Helsinki Metropolitan Area to promote both strong learners.
the conditions for international-level tuition
and research and the city’s strategic goals. In Helsinki, children
city for lifelong
and adolescents have
Helsinki residents have equal opportunities safe and sound learning
for education. Finnish- or Swedish-language environments.
learning.
early childhood education and basic education
make for attractive, nearby education services. Helsinki actively collaborates with the
Helsinki will maintain its citizens’ subjective State, other larger cities, higher education
right to child day care services at the current institutes and researchers, as well as the
level. The principle of free early childhood construction industry to find functional
education is promoted so as to be free of solutions to problems with public facilities
charge for at least four hours a day starting and, especially, indoor air in schools. The
at the age of five. During the Council’s term city is drawing up a Real Estate Strategy,
of office, decisions will be prepared to extend which outlines the planning, construction,
this principle to even younger age groups as maintenance and ownership of the city’s
well. Early childhood education emphasizes properties. This strategy includes a plan
quality, staff permanence, and a safe everyday for how to repair or replace buildings
life. Schools in Helsinki are engaging in an where schools, day care centres or play
ambitious program against school bullying. parks suffer from indoor air problems.
The objective is to promote the efficiency Did You Know?
Helsinki puts the training guarantee into of use of premises, better utilization of
1st Education system
practice. This means that after basic redundant valuable buildings, and to
education, everybody gets a study place at an improve the quality of the building stock, World Economic Forum 2016
upper secondary school or vocational training. upgrade quality risk management etc.
2nd
Helsinki’s goal is to reduce the school dropout using the Life Span Model, and reduce The Human Capital Index
rate also at upper-secondary level. The city will indoor air problems. World Economic Forum 2017
41 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 42A Moving And
Healthy City For All
Too little exercise is one of the chief factors that Helsinki actively invites ageing people to
mar people’s wellbeing today. Only one-quarter participate in exercise and cultural activities.
of the population exercise as much as they To support the mobilization of residents in
should for their health. Helsinki is creating the this way, the city is launching a marketing and
cooperation structures needed for promoting information campaign.
health and wellbeing and is setting out to
highlight increased exercise as a pilot project in To promote health, the city works on
its promotion of health and wellbeing. increasing the functional ability of residents
and their opportunities for safe self-care and
Exercise is increasingly promoted in services autonomy in their homes. Home care and the
provided by the city. The urban environment wellbeing of its customers and workers are
and the provision of sports and culture being strengthened in Helsinki, and acute
offerings are being developed to encourage situations are prevented as much as possible.
exercise and everyday physical activity in all Special attention is paid to the opportunities
districts alike. Children and adolescents are for functionally impaired persons such as old
increasingly made to exercise as a part of their people to lead an eventful life. Services for
everyday life at day care centres and schools. the elderly are developed as a whole reaching
The city is planned and built so as to take into from early support to the final stages of life.
account different kinds of users. Differences Access to 24 hour care is ensured when it is
between population groups are identified, and no longer possible to give safe care at home.
services are targeted towards those needing The availability and quality of services are
special support and towards high-risk groups. evaluated regularly.
Photo:
43 Eetu Ahanen HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 44Photo: Julia Kivelä
Living, Distinctive And
Safe Neighbourhoods
Helsinki is a city where all neighbourhoods are The aim is to reduce
living, pleasant and distinctive and in which differentiation and welfare
residents feel they are at home. In Helsinki, differences between
diversified and vital neighbourhoods are built neighbourhoods in Helsinki.
by increasing residents’ influence over matters
in their living environment. The city invests Helsinki is a pleasant city where an interesting
both in infrastructure and in residents all cityscape creates good opportunities for
around the city. encounters and wellbeing. Its architecture is
interesting, diverse and of high standards. The
Helsinki supports local high quality of construction gives the city a
initiative and cooperation strong identity and public image.
among residents and
communities. Helsinki wants to be Finland’s best city for
companies. Its urban milieu provides a good
Helsinki will build up Helsinki participates in the preparation Residents’ ways of influencing are seen to, and growth platform for corporate innovation
the kind of health and of the health, social services and regional democratic management is secured in city and an attractive living environment for the
social services that its government reform to ensure that issues owned rental apartments. Infill construction labour force. Helsinki creates opportunities
residents will wish important to a big city are taken into account. helps develop both public and private services. for growth by adequately and flexibly planning
to choose. Helsinki guarantees the continuity of services areas for business and employment. Helsinki
when the responsibility for arranging social A compact and functionally mixed urban supports the business ecosystem and
Regardless of how the social welfare and and health care transfers to the counties, structure provides a basis for urban life. Each clusters by providing varied locations in
health care reform proceeds, Helsinki will and will also coordinate the special health neighbourhood in Helsinki has the makings easily accessible places. Helsinki considers
develop these services and their availability. care services provided by the city with those for good everyday life, well-functioning how to better stimulate innovation-
The “one-stop-shop” principle is being provided by HUS, i.e. the Hospital District of traffic, and for diverse local services and driven entrepreneurship in its own public
strengthened and access to care facilitated Helsinki and Uusimaa. The city will identify new business. The profitability of large local procurements. The Teollisuuskatu axis is being
so as to ensure timely help. Opening hours shared areas in services and make sure that building projects and of the Jokeri Light developed as an important workplace zone
will be extended and practices smoothed resident services function smoothly between Rail Line and other rail connections will be and an expansion potential for the city centre.
to improve service results and client the city’s administrative sectors, the county secured by sufficient efficiency in land use.
experiences. Health care centres will remain and other actors. Helsinki will ensure that Housing provision will be diverse – both in The city actively strives to develop the logistics
free of charge. Special attention is paid to the in the reform, organizations of importance new developments and in infill construction conditions for the business community. The
needs of and services for the most vulnerable to residents have good conditions for low- sites, dwellings of all tenures will be built, reduction in traffic emissions is progressing
population groups. threshold health and social services. ranging from Helsinki’s own social housing to and health-hazardous emissions are showing a
non-subsidized owner-occupied housing. clear decrease.
45 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 46Helsinki is a pioneer in of Helsinki’s waterways, both inland and
overall functional smart coastal, is improved, and attention given to
traffic systems. the recovery of migratory fish stocks. In forest
and woodland management, the main goal
Due to technological advances, a growing is a planned increase in diversity. To further
sharing economy and a general ambition to a cost-efficient management of rainwater
reduce emissions, traffic and transport are run-off, green areas will be increased in the
becoming one of the fastest-growing sectors urban structure. Diversity will be enhanced in
today. Helsinki is strongly engaged in this city parks. During the present Council’s term,
development together with the business a decision will be made regarding the National
community, the State and with other local Urban Park project– on completion of the
municipalities in the Helsinki Region Transport current study.
area. The city encourages a transition into a
demand-driven traffic system. Helsinki serves Helsinki’s maritime location is part of its
as a testing platform in the commercialization fundamental nature and appearance. This
of new smart mobility solutions enabled by dimension has not been sufficiently utilized
current transport legislation (incl. the Mobility as an attraction factor for the city. Efforts to
as a Service model) and in the promotion of make the archipelago off Helsinki’s shores
tomorrow’s technologies. more accessible for the public will continue.
To encourage recreation, upgrade tourist
Helsinki cherishes its services and increase the general appeal of
valuable wildlife and acts the city, a maritime strategy will be drawn
to increase the diversity up to find ways to improve the accessibility
of the urban natural of maritime areas, develop services in the
environment. archipelago and promote seaside events.
Helsinki’s archipelago will be made into an
The ecological quality, accessibility and even more enticing tourist attraction and
health effects of green and blue areas will be recreation area. An international public arts
ensured. The Luonnonsuojeluohjelma nature biennale benefiting from the charm of the
conservation program is implemented and Helsinki archipelago will be created.
the forest network is strengthened. The state
47 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES Photo: Julia Kivelä
48Photo: Niklas Sandström / Helen
Modern Climate
Responsibility
In whatever it does, Helsinki underlines strives to combine renewable energy sources
ecological values and, consequently, strives with energy efficiency in an optimal way, both
to join the C40 climate network of the leading in individual buildings and in areas.
cities of the world. Helsinki profiles itself as Traffic emissions will be reduced across the
an internationally networked pioneering local city’s transport system by promoting both
implementer of global responsibilities. cycling and pedestrianism and by raising
the share of e-vehicles and buses and rail
Helsinki takes its own transport. Helsinki paves the way for a strong
responsibility for the surge in the number of e-vehicles by enabling
prevention of climate the market-driven construction of a public
change seriously and charging infrastructure. The use of renewable
ambitiously. energy sources will be increased on both a
Helsinki sets the goal of large and small scale.
reducing emissions by 60
per cent by 2030, and brings Emission reductions and circular economy
forward its target of carbon projects will be carried out in Helsinki in
neutrality to 2035 instead of tandem with the business community
2050, as earlier. and residents.
Helsinki is preparing for a possible decision Helsinki wants to
by the State to forbid the use of coal in increasingly actively serve Did You Know?
energy production. Here, Helsinki will need as a platform for interesting
consistent State support to develop solutions and successful innovations
to compensate for this. The carbon neutrality
goal is set in a way that corresponds to
that generate new potential
exports. 1st Combined Heating & Cooling System
Global District Energy Climate Awards 2015
general practice in Finland.
The energy efficiency of buildings will be
A scheduled action program for implementing
emission reductions will be drawn up before 6th Global Destination Sustainability
GDS Index 2016
improved both in the construction of new the end of February 2018. The report of the
and the renovation of old buildings. Helsinki’s
energy efficiency norms are more ambitious
than the national minimum level. Helsinki
city’s Climate Work Group and the approved
development program of Helen, Helsinki City’s
power company, form the basis of this work.
8th The Cleanest Cities In The World
The Telegraph, 2017
49 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 504.
Responsible
Management
Of Finances The
Foundation Of
A Prosperous City
51 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 52Breakdown Of Revenue 2016 (Percent)
Breakdown of revenue 2016 percent
Municipal tax 50
Municipal tax rate
Income from rents 14 2016: 18,5%
Share of corporate tax revenue 8 2017: 18%
State subsidies 6
4. Responsible Management Sales profits 5
Of Finances The Foundation Payment income 5
Real estate tax 4
Of A Prosperous City Fund profits and expences 3
Subsidies and contributions 2
Production for own use 2
Other operational revenues 1 Total
5,171 million euros
Dog licenceInvestments Worth
774 Million Euros
Investments In 2018 (M€)
Buildings 218,4
Streets And Traffic Lanes 138,8
Land acquisition, Pre-construction
And Other Fixed Assets 93,8
Basic Acquisition
Of Movable Property 71,2
Other 53,1 Helsinki takes its own responsibility for the city’s competitiveness, housing policy
balancing public finances, and sees to an goals and transport system. Decisions
Parks And Sports Areas 16,9 improvement in the city’s total productivity. regarding when the most important new area
The needs of a growing city and changing cost developments are to be built will be made
HKL 177,6
levels will be taken into account when scaling during the strategy period.
Other Municipally-owned
4,1 total operational expenditure. This will be done
Companies In Total
0 50 100 150 200 250 particularly concerning basic services as they The level of renovation investment in the city’s
are the ones that growth raises the costs service facilities will be raised in accordance
for most directly. The enhanced functionality with the Real Estate Strategy so as to ensure
Investments In 2012 – 2027 (M€) enabled by the recent organizational reform
will be harnessed to cover – with a 0.5 per
the usefulness of an efficient facility network.
The focuses are on the safety and healthiness
cent annual rise in productivity – a part of the of facilities. Investments necessitated by
800 increase in operational expenditure caused indoor air problems will not result in rises in
700
by population growth. Total productivity will rents charged for facilities.
be improved by investing in management
600
and leadership and in good cooperation with The city pursues responsible HR policy and
500 staff, whilst also ensuring the quality of public invests in good leadership. Helsinki will not
Helsinki Energy services. The competitiveness of services will dismiss permanent staff for financial or
And Port Of Helsinki 400
Municipally-owned be secured by modernizing them. Helsinki production-related reasons. When the health,
Companies 300 strives to reach the average unit cost levels of social services and regional government
other large cities. reform comes to effect, the assumption is
200
Investments Of that some staff from the city’s administration
The Incorporated
Companies 100 Investments are guided by effectiveness and and support services, too, will be transferred
0
correct timing. The level of investment is set to the county authorities to an extent
Other Investments 2012 2013 2014 2015 2016 2017 BDG 2019 2020 2021 2022 2023 2024 2025 2026 2027 so as to ensure the investments required by corresponding to duties transferred.
2018
55 HELSINKI CITY STRATEGY 2017–2021 4. RESPONSIBLE MANAGEMENT OF FINANCES THE FOUNDATION OF A PROSPEROUS CITY 565.
Helsinki Strengthens
And Diversifies Its
Promotion Of
Interests
57 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 58Photo: Mikael Ahlfors
5. Helsinki Strengthens
And Diversifies Its
Promotion Of Interests
Global competition increasingly means widens the mental gap vis-à-vis the rest of in Finland, too, and urban policy is vital for concept together with the State and the tourist
competition between cities and city regions Finland. There is a growing need to increase the wellbeing of the whole country. Helsinki industry. The Twin City concept with Estonian
rather than between states. Urbanization mutual understanding and soften harmful consolidates its own interest in Finland, forwards capital Tallinn is continued, cooperation with
as a global megatrend continues. Helsinki’s tensions between various parts of Finland. the creation of a modern urban policy agenda, the rest of Scandinavia is promoted and urban
predicted strong growth highlights the role of and ever more actively creates partnerships with relations to Russian cities are strengthened.
Finland’s only metropolis as a guarantee for The city strives to raise public awareness of the rest of the Helsinki Metropolitan Area and
the wellbeing of the whole country. The State’s the special character of the country’s only with other big cities in Finland. To be of even more use to the favourable
responsibility for Helsinki grows, as does metropolis. development of the whole country, Helsinki
Helsinki’s responsibility for the whole country. Helsinki will strengthen its international raises its own ambition level at comparisons
Success for Helsinki activities with a special focus on digitalization between leading cities in the world. The
Helsinki will be increasingly different from is in the interest of and on combating climate change – two city selects a few serious international
the rest of Finland. Helsinki becomes more Finland as a whole. factors that are among the strongest global benchmarks and rankings and follows them
international and diversified at a faster pace change factors and that unite all leading cities systematically to try to improve its ranking.
than the rest of the country. For example, Helsinki seeks to find the kind of functional today, and thus make for good profiling areas Helsinki is aware of its position as the shared
housing forms and ideals, exercise and leisure and sustainable cooperation with the State in international relations. City diplomacy is capital of all Finnish citizens. To foster a sense
habits and preferences are increasingly that compares with such cooperation in other harnessed for business interests in Asia, of belonging together, the capital increases its
diverging. The spread of urban lifestyles European capitals. Aspects concerning growing particularly China. Helsinki prioritizes Beijing interaction with other parts of Finland.
influences residents’ values and attitudes and city regions are relevant to other regions as a partner city and promotes the stopover
59 HELSINKI CITY STRATEGY 2017–2021 5. HELSINKI STRENGTHENS AND DIVERSIFIES ITS PROMOTION OF INTERESTS 60You can also read
