The Loop Keeping you in it 2018 - CHANGES AHEAD! - Pukekohe Business Association
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The Loop
Keeping you in it February 2018
Contents
2 PRESIDENT’S REPORT
2 NEW MEMBERS
3 MANAGER’S REPORT
4 BUSINESS FEATURE
5 MARKETSPEND ARTICLE
6 FIRE REPORT
6 POLICE REPORT
7 DISASTER ARTICLE
8 UPCOMING EVENTS
8 PBA CONTACT DETAILS
2018 - CHANGES AHEAD!
President’s Report
Welcome to 2018! It is great to see the new Pukekohe For more information on these
skate park has been well received by the initiatives you can check out our web site
I hope everyone had a chance to have a community. A lot of families are heading to
wonderful break over Christmas and the www.pukekohe.org.nz or contact our
town to check it out and have a bit of fun, office staff info@pukekohe.org.nz, 09 910
New Year, and that everyone has come which is also good for the local shops.
back to work feeling invigorated and ready 0137. They will be happy to help you and to
for what 2018 has in store for us. Most of us The Pukekohe Business Association is again discuss ideas with you.
would have experienced some wonderful in full swing and ready for another exciting “For every reason it’s not possible, there
weather, in between flooding and the year. Our main highlight each year is the are hundreds of people who have faced the
occasional storm which still made for great business awards, make sure to put that one same circumstances and succeeded.” Jack
surfing conditions! in your event calendar. It’s not very often Canfield.
that we get to dress in black tie these days.
2018 has started off with a bang! Most Other initiatives we are continuing this
business owners are commenting that year are;
they have just picked up where 2017 left Wishing everyone a successful year.
off, being extremely busy whilst still trying The Health and Safety subsidy
to maintain customer satisfaction. Staff This is $300.00 towards any facet of health
motivation has been a hot topic around and safety, your choice of what it could be.
Pukekohe this year already, it is hard at the
best of times, but is always exacerbated by The Marketing Strategist President - Heather Withers
the Christmas and New Year season. Let’s A heavily subsidised session with a
hope 2018 is as economically successful as marketing strategist to work on new
last year. initiatives for your business.
The Pukekohe Business Association
welcomes our new members
Disclaimer
Whilst every effort has been made to
provide valuable, useful information in
Floorwise Laser Eye Centre this publication, the Business Association
accepts no responsibility or any form
of liability from reliance upon or use of
Chirolight Limited Nitroprint Ltd its contents. Any suggestions should be
considered carefully within your own
particular circumstances, as they are
intended as general information only.
Proudly printed by
Manager’s Report Here’s what the Business Association team have been up to…
Happy New Year! We hope you all Shop to Win Promotion Winner - Alison Photo Comp – Snap to Win
managed to have some time out to rest Do you want to win some cash over
and rejuvenate so you are recharged for Congratulations Alison! Her name was
drawn out of an estimated 20,000 entries! summer? The Snap to Win promotion is
2018. The team at the Business Association on now! Show us your Pukekohe summer
are ready for another busy year and Thank you to our Major Sponsor Mitre
10 Mega Pukekohe and our Supporting pics and you’ll go in the draw to win 1 of 5
are working on both new and returning cash prizes.
projects to add value to our members. Sponsor Pukekohe Travel.
To enter, go to www.pukekohe.org.nz/
Christmas Thanks photoentry and upload your summer
We hope you enjoyed our festive Christmas snaps of Pukekohe.
decorations whilst they were up. We would Full terms and conditions can be found on
like to extend a massive thank you to our our website. Happy snapping!
Christmas Installer Mike Van Der Star.
Mike has been our Christmas decoration Voucher Booklet
installer for many, many years (since before
I came on board which means over 7 years Thank you to those that have booked
at the minimum) and sadly, Christmas 2017 a place in the 2018 booklet we are
was his last. The Business Association is pleased to advise that the booklet is now
incredibly grateful for the many years of full. However, if you are interested in
service Mike has undertaken on behalf of 12 Days of Xmas Promotion Winner - participating please let us know so we can
the community to bring Christmas cheer Dylan-Jane advise if a spot opens up.
to our town. He will be missed for both his The 2018 booklet will be delivered to over
sense of humour and ability to get things Congratulations to Dylan-Jane! Dylan-Jane
won a hamper worth well over $800! 13,000 households at the end of March
done with a positive and ‘nothing’s too and is also available in electronic format.
hard’ attitude! A huge thank you to the 12 local businesses There are some awesome deals that
Thanks also to Broadspectrum for who donated the amazing prizes. businesses are offering so we encourage
providing traffic management for Mike you all to make the most of them!
Artisan Boutique, Bella Nail Spa, Columbus
this Christmas, helping to assist with Coffee (Mitre 10 Pukekohe), Evolve Special Deals and Sales as well as
installation. Designs, Footloose Shoes Pukekohe, upcoming events
Our final thanks go to Downers for ensuring Liddells Pharmacy, Michael Hill Jewellers,
MJ Hair Design, Pokeno Bacon, Tarsha Just a reminder that if your business is
our hanging decorations and tree were lit having a Sale / Special Deal / event, don’t
up and Kinetic Electrical for ensuring our Mehrtens Photography and The Goodness
Grocer. forget to email us with the details so we
decorations are safe to be installed. can advertise it on our Special Deals and
Sales page or upcoming events page for
FREE.
These pages feature regularly on our
websites “Top 10” and continue to grow
in popularity.
Send all information including images to
shawna@pukekohe.org.nz to make the
most of this FREE advertising.
Annual Plan
Scavenger Hunt Winners The annual plan for Auckland Council will
shortly be open for consultation. We will
Competition Winner Updates 1st: Gary J, 2nd: Madison K, 3rd: Alicia C, be submitting on the annual plan and will
4th: Paul K, 5th: Margaret A make our draft available to read on our
The Business Association had some website, and you are welcome to provide
fantastic promotions running towards the Thank you to the over 300 participants that
got involved with the Scavenger Hunt as feedback on any issues. We strongly
end of last year. encourage our members to make their
well as our local participating businesses
A trip for two to Rarotonga worth $4000 and education providers who decorated own submission too as there is power in
was won, a hamper filled with products the trees. numbers. There are many ways you can
from 12 local businesses worth well over submit for more information about this
$800 was given away and of course the see the shape Auckland website or like us
Scavenger Hunt promotion was back where on facebook where we will post updates.
5 lucky hunters won prizes up to $500! Have a great month and keep cool!
Don’t forget to like us on Facebook and
Instagram to keep up to date with what’s
coming up! Kendyl Sullivan
Business Feature - Columbus Coffee at Mitre 10 Mega
Columbus Coffee at Mitre 10 Mega was Interview with Columbus Coffee - 8. What is something people may not
opened alongside Mitre 10 Mega 7 years Monique Porter know about you or your business?
ago. I had a cafe and catering business up Columbus Coffee is New Zealand
in town at the time and came on board 5 1. How long has your business been in founded, locally franchised and locally
1/2 years ago and never looked back. I have Pukekohe? managed.
found coming back to work in our fantastic We opened Columbus Coffee at the same
time as the New Mitre 10 Mega opened, While being part of a New Zealand
community was the best move. More time 7 years ago. owned franchise, we also have the
with family and less time in Auckland traffic. freedom to add and create menus
2. What is your favourite part of your job? and cabinet foods to our desire. With
Watching our business grow steadily over Definitely the people. core products you can find at any other
the past 5 1/2 years is just awesome. So much Columbus Coffee’s in the country.
time, effort and determination has gone into 3. What keeps you motivated?
Setting our store targets and goals, All our food is freshly prepared by
it and it’s great to get such positive feedback creating community events and our chefs fresh onsite daily using
regularly from the community. helping locals with fundraisers. seasonal local produce. There is
Today we get right behind our locals and put nothing like homemade baking!
4. What do you like most about
our community first. In the past 12 months Pukekohe? 9. Anything you would like to add?
we have donated over 2,000 player of the The clean and tidy open areas allow me I couldn’t do this adventure alone. Our
day free breaky and hot chocolates to local to get out there and have a run around community is the reason we are here
sports clubs, schools and groups. We have and play games with my kiddies. Love all today. I would also like to take the time
also donated countless raffle packs, goodie the shaded tree and park areas to just sit to say a massive thanks for the support
bags and prizes to local fundraisers, ladies and chill. from our Columbus Coffee head office,
nights, quiz nights, PTAs etc. the 3 owners of the business Dean,
The local are great! You can smile or say Gary and Michael and lastly the biggest
hi to anyone and almost always get a thank you to my team, with business
We are privileged to take part in charitable “Hi” and smile back.
fundraisers, breast cancer fundraisers and booming, and long hours, they still
support our main charity, Cure Kids New 5. What would you most like to see come to work each day with a smile
Zealand. change in Pukekohe? on their face and ready for whatever
Tough question! I had to ask people for the day brings.. I cannot thank them
In 2017 we were so honoured to be nominated advice on this question and the most enough.
for some pretty awesome events; such as common answer I received was.....
the Westpac Auckland Business Awards, Kmart! Perhaps I asked too many
Pukekohe Best in Business Awards and our females this question haha
annual Columbus Coffee Awards. We feel so A community Fruit and Vegetable
humbled and proud to have received some garden would be cool idea also.
amazing awards and be recognised for our
efforts. 6. How do you think Aucklander’s
perceive Pukekohe?
We have great plans and goals in place for A desirable up and coming tidy town,
the future, including refurbishing the café full of locally owned small businesses
and kitchen to bring an amazing new, fresh and a great community for raising
look which we are very excited about. families. Far enough away from the
mayhem of the city and not too far for
We would like to take the time to say a beaches, walks and adventures too.
massive thank you to not only Pukekohe but 7. Where might we find you after work?
all our surrounding areas for their love and What does after work mean? Haha.
support over the years. We look forward to Mmm, more than likely at the
seeing you all in the near future. supermarket or at children’s sports
training or watching their games.
2018 – Year of Activity! Who can believe we’re in February already, 2018 is flying by and we’re preparing some pretty exciting things! Our Snap to win promo is on now, the 2018 Voucher Booklet is coming together with lots of fantastic offers from local businesses and you’ll see loads of other promotions popping up throughout the year! Keep an eye on our Facebook and webpage so you don’t miss out on any of our awesome giveaways. These giveaways are open for our members to enter too! Marketspend Each quarter we receive statistics generated from Eftpos transactions on how Pukekohe is performing compared to selected town centres and Auckland overall. For the last quarter from 01 October 2017 to 31st December 2017 we were continuing our trend of growth with the amount spent in Pukekohe over $150.55m compared to $141.26m over the same period 12 months ago, this is a 6.6% increase in spending. This compares to a 2.7% increase for Auckland as a whole. Over the past 5 years our amount spent has increased 43.8%! This really indicates the growth that has been occurring in this area. The number of transactions were also up 7.2% with 2.52m transactions compared with 2.35m over the same period last year. On a same store basis i.e. merchant’s active in Pukekohe for all 24 months of the last two years, spending was up by 3.4%. Our average transaction value was fairly static over these two periods. The average transaction value was $60.60 in 2016 compared to $60.32 over Christmas 2017. Over 90% of the customers that shop in Pukekohe are located in the South Auckland area, followed by the Waikato district with a spend of over 3% and then Central Auckland with over 1%. The south Auckland area encompasses the same boundaries as the old Franklin district including Tuakau and Pokeno. Our international customers are predominantly from Australia, accounting for over 40% of our international spend, followed by the UK spending 17% and the USA spending 14%.
Fire Report
Unwanted False Alarm Activations in Commercial Premises Finally they cost you the building owner / occupier in loss of
business and productivity while your building is evacuated.
Every year Fire and Emergency NZ attend over 20,000 unwanted Sometimes unwanted false alarm activations can take several
false alarm calls. In some places, more than 50% of callouts are minutes to respond to, and fully investigate to identify the cause.
unwanted false alarms in commercial premises. While this is going on, your building is evacuated, your phones
Most of these calls are generated by automatic fire alarm systems. aren’t being answered, your customers are unable to enter, and
You as a building owner / occupier, can take steps to minimise these your manufacturing processes are shut down.
types of unwanted alarms. Third party contractors are the cause of many unwanted alarms.
The most common sources of unwanted alarm activations are: Builders and maintenance contractors often set off smoke
detectors by creating dust and steam. Building owners / occupiers
• Poor housekeeping in the working environment should warn contractors about alarm systems and advise them how
• Alarm faults due to poor maintenance to prevent unwanted alarms.
• Building contractors creating dust or steam Your Fire Alarm Servicing agent is a good place to start for general
advice on how to avoid unwanted activations. They know your
One of the main reasons why it is important to prevent unwanted system and are the best people to tell you how to protect it. Regular
alarms is because they can make building occupants less likely to maintenance and upgrading is a short-term investment in your fire
react to genuine alarms. This can result in a delay in evacuating the alarm system that can save you a lot in the long term.
building during a real emergency. People who experience regular
unwanted alarms are likely to ignore a real fire alarm, “the cry wolf Mike Shaw
syndrome.” Principal Advisor: Fire Risk Management
Region 1
Unwanted alarms also come with a cost. Firstly they cost Fire and
Emergency NZ as we have to dedicate resources to responding to
these alarms. Secondly they come at a cost to the local community,
as whilst we are attending to the unwanted false alarm, we are not
available to attend to genuine emergency incidents.
Police Report
Well, the festive season is over and most people and businesses are CPNZ often hold ‘Secure Plates’ at locations around Pukekohe where
back to work. The CBD is again busy and vibrant, but unfortunately you can purchase anti-theft plate screws for a gold coin donation, to
with that comes opportunities for thieves. Remember, as a business prevent the number plate from being removed. Keep a look out in
owner you need to be vigilant and on the look-out for shoplifters. the paper for dates and locations or contact Constable Nick Richards
who can advise.
Actively approach them in the store and minimise their opportunity
to steal items. Ensure you are not distracted by some members of Remember, always think “Prevention’, and don’t hesitate to call 111
a group while others remove items. Consider where in the store you if you see someone acting suspiciously.
display ‘craved’ items, for example not near the entry door, keep
them near the counters or rear of the store. We often see an increase Inspector Kay Lane
in shoplifting at the start of the year, so please ensure you and your
staff remain vigilant.
Another concern is the number of handbags and items taken
from back staffrooms and offices, where doors have been left
open, probably due to the heat, however this enables opportunist
offenders to enter and steal items. Be aware offenders lurk at the
rear of shops as well, so keep all access doors locked.
Thefts from vehicles, including number plates are continuing in the
area. Please ensure you remove all valuables from your vehicles
while parked during work, and keep your car locked at all times.
Disaster may be unpreventable, but protecting your business isn’t
In both life and in business, the one thing you can expect is the 3) Installing companywide malware protection. Business
unexpected. Your physical retail store or online presence is one of interruption isn’t only caused by natural disasters; cyber
your most important assets, so it makes sense to insure it against a criminals can also wreak havoc with your business. As well as
whole range of unexpected events - like fire, flood or theft. installing malware protection in your IT system, cyber
insurance can help you deal with the consequences. If an event
Insurance Council of New Zealand statistics show that during 2017 does occur, cover can give you expert help to fix the issues
Kiwis have made over $230 million worth of insurance claims for arising and any resulting legal liability incurred.
damage or loss as a result of natural disasters. Cyclones Cook and
Debbie, as well as the Port Hills Fires are just some of the events 4) Post-incident management planning. Too often plans identify
that have contributed to that number. emergency safety and security procedures only until the event
is over, but what happens the next day, a week or a month
But it’s not only natural disasters that can cost your business later? This could include contact information for contractors
money. There are many circumstances that can interrupt your who you may need to employ to make the property safe – from
business such as theft, fire and power outage. While you can’t boarding up windows, to cleaning up a chemical spill.
necessarily prevent these events, you can protect against them by
taking out the right commercial insurance. 5) Improving management of user privileges. Different people
within your business may need different levels of access to
What’s the level of risk – and the effects? information and systems. Ensure you’re providing people with
It’s impossible to predict when disaster could hit, but when asked the reasonable level of system access they need for their role.
many businesses say that: It’s often best to err on the minimal side of access.
• they don’t have a cyber incident plan at all Disruptions to your business can be without warning, stressful and
come with big costs. By taking these basic steps, before an event
• Board members have never asked the state of their own happens, you can significantly reduce your exposure to risk.
organisation’s state of cyber-readiness
• there’s no formal business continuity plan
http://theregister.co.nz/news/2017/12/disaster-may-be-
• there’s no plan to communicate with customers and key unpreventable-protecting-your-business-isnt
suppliers following a loss
What can businesses do to protect themselves?
Taking a few simple steps can go a long way towards protecting you,
your business and your staff following an unexpected catastrophe.
1) Establish a risk management regime. Identify the core business
needs you need to protect. What threats could impact your
business? For example, the 2017 floods in Auckland’s New Lynn
town centre saw many businesses caught unawares.
2) Better communication protocols. Your staff are your most
important asset, so put plans in place to check they are okay if
anything happens. This can be as simple as keeping contact
details up to date, together with a list of their next of kin.
Communicating with your customers is equally as essential,
whether it’s a notice on your premises, a voice message on your
phone or an alert on your website.
Administration Committee
Manager: Promotions Co-ordinator: Receptionist: President:
Kendyl Chenay Shawna Heather Withers
Sullivan Graham Coleman 09 238 8354
09 910 0137 09 910 0137 09 910 0137 Classic Auto Body Panel & Paint
Vice President:
Upcoming Events Damian Walworth
09 887 2057
3rd - 4th February 10am - 5pm Classic Motorcycle Racing Festival DW Homes
Pukekohe Park
www.nzcmrr.com
11th February 11.30am - 5pm Family Day at the Races
Treasurer:
Pukekohe Park
www.pukekohepark.co.nz Donna Vincent
14th February 8.30am - 4pm National Advanced Drivers School (Defensive Driving)
09 238 0750
Pukekohe Park Workz4U Ltd
www.nads.net.nz
15th February 4pm - 5pm The Business Market - Networking Evening Committee Members:
Coffee Club Pukekohe
www.facebook.com/events/1611176518973418/
Jacqui Church
17th - 18th February 10am - 6pm Rebel Round Up 021 869 976
Pukekohe Park
www.rebelroundup.co.nz
GreatGoods Ltd
17th February 4pm - 7pm Miss Rebel Round Up
Pukekohe Park
www.rebelroundup.co.nz Greg Douglas
17th - 18th February 9am onwards Counties Power Pukekohe A & P Show 09 238 0160
Pukekohe Showgrounds- Station Rd Pukekohe Carters
www.pukekoheshowgrounds.co.nz
19th February 9am Snap to Win Promotion Closes
www.pukekohe.org.nz
Tommy Nguyen
23rd February 8am - 4.30pm Open Testing Day
021 049 9907
Pukekohe Park
www.pukekohepark.co.nz Bella Nail Spa
24th - 25th February 9.30am - 4pm Tasman Revival Series
Pukekohe Park
www.pukekohepark.co.nz
Ben Paul
26th February 8.30am - 4pm National Advanced Drivers School (Defensive Driving) 09 238 6481
Pukekohe Park
Wrights Showcase Jewellers
www.nads.net.nz
28th February 11am - 5pm Golden Gallops Race Day
Pukekohe Park
www.pukekohepark.co.nz Marie Peters
11th March 10am - 2pm Pukekohe Country Market 09 973 0979
Massey hall, Pukekohe Showgrounds Quinovic Pukekohe
www.boutiquemarkets.co.nz
7th - 8th April 9am-5pm Franklin Home and Lifestyle Show
Pukekohe Indian Association Centre, 57 Ward Street
www.franklinexpo.co.nz Racheal Treloar
09 296 0037
For more details on any of these events visit www.pukekohe.org.nz/events Mason Treloar Harvey Lawyers
Alan Cole
Local Board
Representative
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