The greatest wealth is health: Prioritizing workforce well-being as a prescription for business and economic prosperity - Healthy workforce | Cigna
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The greatest wealth is health: Prioritizing workforce well-being as a prescription for business and economic prosperity Key takeaways: Reduced medical costs: Reduced absenteeism: For every $1 spent on Employee engagement, integrated care, a US linked to employers that employer saves $6 in take a more active role overall medical costs.1 in supporting health, reduces absenteeism.2 In fact, a Gallup study shows that highly engaged workplaces saw 41% lower absenteeism.3 Boosted profitability and economic prosperity: As a result, companies with high employee engagement are 22% more profitable, enabling companies and employees alike to drive greater US economic prosperity.3 COMMISSIONED BY
The greatest wealth is health: 2 Prioritizing workforce well-being as a prescription for business and economic prosperity The business case for building an economy of mission-critical for employers to approach well-being is strong. Not only does investing workforce well-being as a social, business and in workforce well-being drive more value economic investment to be leveraged rather than costs for US employers, but it enables than an expenditure to be justified. After all, them to make a winning bet on sustainable for every $1 spent on integrated care, a US business growth, and a resilient, prosperous employer saves $6 in overall medical costs.1 economy. As a result, it has never been more For every $1 spent on integrated care, a US employer saves $6 in overall medical costs Employees also tend to be more engaged when Against this backdrop, the following case working for companies that take a more active study examines two employee wellness role in supporting employee health.2 Data programs that have successfully driven shows that a 13.5% increase in employee well- tangible, measurable benefits for employees being was associated with an average reduction and employers alike, and enabled robust of 5.2% in medical costs per employee.4 business and wider economic outcomes. Data shows that a 13.5% increase in employee well-being was associated with an average reduction of 5.2% in medical costs per employee 1 Press M, Livesey C. Integrated Care Opens New Doors to Mental Health, Addiction Care, 2019. Available from: https://www.statnews.com/2019/12/13/integrated-care-opens-new-doors-mental-health-addiction-care/. 2 Mitchell RJ, Oziminkowski RJ, Hartley SK. The Association Between Health Program Participation and Employee Retention. J Occup. 2016;58(9):896-901. 3 Sorenson S. How Employee Engagement Drives Growth. Gallup, 2013. Available from: https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx. 4 Guo X, Coberley C, Pope JE, et al. The Value of a Well-Being Improvement Strategy: Longitudinal Success across Subjective and Objective Measures Observed in a Firm Adopting a Consumer-Driven Health Plan. J Occup. 2015;57(10):1055-62. © The Economist Intelligence Unit Limited 2021
The greatest wealth is health: 3 Prioritizing workforce well-being as a prescription for business and economic prosperity Proving the Value on Investment (VOI) of workforce well-being on bottom line growth | Motorola Headquartered in Schaumburg, Illinois, Motorola’s wellness strategy emphasizes Motorola, Inc. is an American multinational preventive care, with a focus on enhancing telecommunications company established in education and prevention, continuously 1928. Established in 1996, its Work/Life and evaluating wellness impact to achieve Wellness Fund invests $6 million annually return on investment (ROI), attracting key in the development of best-in-class work/ talent by advocating for a healthy culture life and wellness programs for employees.5 and merging benefits with the Motorola This fund was initiated in response to business to support their clients. recognition of potential savings prompted by an earlier health management program. Healthy + + = VOI culture Continuously Education & Attracting evaluating wellness prevention talent Preventative programs offered include disease management, cancer screenings, a 24/7 nurse telephone line, children’s aerobics 56,000+ and nutrition, and stress management. More than 56,000 of Motorola’s US employees, Number of Motorola’s US retirees, and family members benefit employees, retirees and family from these programs, one component of members who benefited from the rewards package that continuously preventative programs evolves based on employees’ needs.6 5 GovGrantsHelp. Motorola Solutions Grant Assistance Program, 2021. Available from: https://www.govgrantshelp.com/motorola-healthcare-grant-assistance/. 6 The Health Project. Motorola. 2021. Available from: http://thehealthproject.com/winner/motorola-global-wellness-initiatives/. © The Economist Intelligence Unit Limited 2021
The greatest wealth is health: 4 Prioritizing workforce well-being as a prescription for business and economic prosperity There is a dedicated Motorola Wellness Shared Service team, as well as wellness $6.5 million site representatives throughout North Annual cost savings from America who partner with the team to medical expenses integrate wellness programs. Evidence-based $10.5 million programs reviewed by medical specialty organizations are prioritized, and new programs must prove they are adding value Annual cost savings from to the business and have national application. Motorola also offers a Health Advantage disability expenses Plan (HAP), a preventive healthcare plan that supports screenings and healthy lifestyle It also highlighted that participating employees choices, which 74.79% of employees choose saw a 2.5% increase in annual aggregate over health maintenance organizations healthcare costs contrasted by the 18% annual (HMOs).6 Methodologies to assess program aggregate increase for non-participants. impact and ROI include cumulative Overall, it revealed a total annual cost health reports, cost savings, customer savings of $6.5 million resulting from medical satisfaction surveys, needs assessments, expenses from lifestyle-related conditions and rates of program participation. such as obesity, hypertension, and stress. Compared with non-participants, Motorola $3.93 saved from every $1 invested saves nearly $10.5 million annually in disability expenses for program participants compared to non-participants.6 Motorola continues to To measure the impact of their overall reap the benefits of this work, and in turn, investment in employee health and well- has continued prioritizing employee health being, the Motorola Wellness Initiatives and well-being across their business. team assessed US employees who regularly used the on-site wellness center By offering a well-rounded wellness or the reimbursement benefit for an plan to employees, their families, and external fitness center. This study revealed retirees, Motorola has achieved tangible that for every $1 invested in Wellness improvements in their workforce’s well- benefits, Motorola saved $3.93, equating being, while reducing the financial burden to $6,479,673 in savings in 2000.6 that stems from poor health measures. © The Economist Intelligence Unit Limited 2021
The greatest wealth is health: 5 Prioritizing workforce well-being as a prescription for business and economic prosperity Unlocking business value through employee wellness | American Cast Iron and Pipe Company American Cast Iron and Pipe Company In 2016 – 10 years after the launch of (American), an Alabama-based manufacturing WellBody – American reported a 4:1 firm, launched a wellness program for its ROI based on investing in physical 2,300 employees in 2006 called WellBody: therapy and safety programs, as well as A Good Health Movement. This program savings from less physical therapy clinic was launched, in part, due to recognition visits and absence due to injuries. of work-related injuries as a barrier to 10 years after the launch – employee well-being and as a barrier to America reported a 4:1 ROI business success. WellBody services include access to registered dieticians, group fitness classes, monthly wellness days, and required, week-long safety training for new hires. This program is comprised of four steps: 1) biometric screening, American also reported a decline of 89.2% from 2010-2016 in the number of injuries they 2) goal setting with reported to Occupational Safety and Health a health coach, Administration (OSHA), as well as a decrease in the total number of lost work time cases 3) participation in two wellness by 85.7%. Since 2013, 90% of American’s campaigns each year, and employees who endured an injury were able to return to their jobs without modifications 4) rewards, such as discounts on to their workload after receiving care.7 health plan premiums from meeting health goals. This analysis revealed a total cost saving of $678,187 To determine the program’s overall financial impact, medical and pharmaceutical claims were reviewed. This analysis revealed a total cost savings – from both medical and productivity costs related to absenteeism, or missing work due to poor health – of $678,187.8 7 CDC. ‘The Right Way’: American Cast Iron Pipe Company, 2018. Available from: https://www.cdc.gov/workplacehealthpromotion/initiatives/resource-center/pdf/WHRC-ACIPCO-Case-Study-508.pdf. 8 The Health Project. American Cast Iron Pipe Company. 2015. Available from: https://thehealthproject.com/winner/american-cast-iron-pipe-company/. © The Economist Intelligence Unit Limited 2021
The greatest wealth is health: 6 Prioritizing workforce well-being as a prescription for business and economic prosperity Actionable takeaways for US employers Both Motorola’s and America’s programs improved wellness outcomes and a reduced showcase the potential economic impact economic burden for the Motorola business. of employee wellness programs on tangible American has also seen measurable business outcomes. As health is a critical financial and productivity improvements predictor of productivity, US employers from its tailored employee wellness are recognizing the increasingly evident program. By implementing preventative benefits of investing in employee wellness. policies in response to the high frequency Over the past two decades, investing in of musculoskeletal injuries, American simultaneously improved their employees’ targeted policies and programs has resulted health while alleviating the economic toll in significant financial gains for Motorola. from such injuries on their business’ growth. More specifically, supplying the resources for preventative health measures enables To implement similarly effective wellness Motorola’s employees to have more control programs, US employers should apply over their own well-being, resulting in the following actionable steps: INDENTIFY - MOBILIZE - COLLABORATE - IMPACT • Identify and address the most significant barriers to business resiliency. • Mobilize existing resources to mitigate the detrimental impact of poor health and wellness to employee health and the bottom line. • Foster collaborative partnerships with a diverse array of multidisciplinary stakeholders to accelerate innovation and develop collective solutions to collective problems. • Drive meaningful impacts on employees’ lives beyond their workspace, while also achieving the business’ fullest potential. © The Economist Intelligence Unit Limited 2021
The greatest wealth is health: 7 Prioritizing workforce well-being as a prescription for business and economic prosperity While every effort has been taken to verify the accuracy of this information, The Economist Intelligence Unit Ltd. cannot accept any responsibility or liability for reliance by any person on this report or any of the information, opinions or conclusions set out in this report. The findings and views expressed in the report do not necessarily reflect the views of the sponsor. © The Economist Intelligence Unit Limited 2021
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