THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...

 
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THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
Altstoff Recycling Austria AG – TRANSPARENCY REPORT 2018

THE FUTURE
OF THE
CIRCULAR
ECONOMY.
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
WE ARE THE
FUTURE OF
THE CIRCULAR
ECONOMY.
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
WE MANAGE THE
360-DEGREE CIRCULAR
 ECONOMY. PREMIUM.
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
03

R
                                                                          Editorial

Recycling is a good thing. We have been involved in recycling every
day for the past 25 years, and we excel at it: Austria is consistently
one of the best environmental performers in the EU, which is in no
small part due to the commitment of the Austrian business commu-
nity. Many businesses have long accepted their responsibility for the
circular economy, environmental protection and sustainability. This is
a sound basis for teaming up with ARA to tackle emerging challenges
such as implementing the EU Circular Economy Package, which sti-
pulates higher recycling rates from 2025, among other things.

CIRCULAR RATHER THAN LINEAR
With its Circular Economy Package, the European Union has set itself
the objective of transforming our linear economic system into a cir-
cular one. Businesses are called on to develop business and product
innovations so they can undergo this transformation while still making
a profit. However, present-day circumstances rule out fulfilling all EU
requirements at reasonable effort and expense. In our view, some eco-
nomic and environmental requirements are excessive and therefore
unrealistic. Instead of trying to achieve a vague maximum, we aim to
reach an optimum result by applying an evidence-based environmen-
tal and raw materials policy.

Our 360-degree circular economy approach is part of the solution.
Sustainable product and process design is essential going forward,
as it saves resources, allows recycling and increases the use of
secondary raw materials. ARA Circular Design, the most recent
addition to our services, allows us to develop tomorrow’s innova­
tions today.

INNOVATIVE FROM EXPERIENCE
ARA customers benefit from our many years of experience in recy-
cling and the circular economy. Our non-profit company was foun-
ded 25 years ago to help Austrian businesses fulfil their producer
responsibility obligations. Since then, ARA has gradually estab­
lished itself as a recycling expert and leading innovator. Today, we
share Austrian circular economy expertise with professionals at the
national and international level. More than 15,000 valued customers
place their trust in us. They can rely on us to help them meet their
obligations and contribute to the circular economy in a sustain­able
and cost-efficient manner.

We are convinced that following the beaten path will not be enough
to tackle the new challenges and meet the 2025 recycling targets.
This is why we are focusing on innovation in all parts of our value
chain, and we are not afraid to make bold changes. Doing so will
allow us to continue delivering premium 360-degree circular econo-
my solutions so we can address challenges like resource scarcity and
climate change. Every bit of waste that is turned into a raw material
is a success.

Thank you for choosing ARA.

    Christoph Scharff                        Werner Knausz
    CEO                                      CEO
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
ARA AG:
A DRIVING FORCE FOR
 RECYCLING AND THE
 CIRCULAR ECONOMY
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
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E
                                                                         Editorial

Every day, reports tell us that resources are becoming scarce, that
waste amounts are growing and that the climate is changing. Our
economic system is undergoing deep-seated change, one import-
ant reason being that it has no other choice. The United Nation’s
Sustainable Development Goals, the European Union’s Circular
Economy Package and the concept of corporate sustainability, which
has become firmly established in many firms, represent only three
among numerous programs that are evidence of this transformation
and that have had an impact on the public discourse.

Circular economy concepts are part of this transformation and con-
tribute to solving resource problems. Austria has been a trailblazer
and role model here, and ARA has positioned itself as an interna-
tionally recognised trendsetter for the circular economy. Keeping
materials in the loop for as long as possible is standard practice for
ARA and its license partners. As a case in point, a large proportion
of the packaging sold in Austria is recycled domestically.

This approach achieves two goals: Industry can rely on having avail­
able high-quality raw materials, and reuse makes industry less
dependent on suppliers in international markets. Waste materials can
be recycled in Austria and do not have to be marketed globally, which
reduces the risk of having to depend on buyers. Recently, we saw
precisely that risk materialise when China surprisingly banned
imports of plastic waste. For businesses, participating in ARA System
means an investment in securing raw material supplies and minimi-
sing risk.

FROM LEGAL CERTAINTY TO RECYCLING DESIGN
Ensuring a circular economy for the future – this describes what
ARA is all about. Focusing on a circular economy means more than
just implementing all relevant Austrian and international standards
from the Federal Waste Management Plan to the EU’s Circular
Economy Package. It also includes solutions for corporate waste
management with cost optimisation, consultancy services on waste
issues and auditing, plant and transportation logistics solutions, and
product and process innovation. In other words: Whether your
company is big or small, ARA and its expert network offers solutions
for all firms to handle the challenges of the circular economy.

I would like to congratulate ARA AG on its 25th anniversary, thank
the team and the board for their professional work and wish ARA
continued success.

Alfred Berger

Chairman of the Supervisory Board of ARA AG
Director Marketing & Sales NÖM AG
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
06
Contents

           EDITORIAL

           Foreword by the Management Board............................. 03
           Foreword by the chairman of the Supervisory Board...... 05

           WHAT DRIVES US
           Altstoff Recycling Austria AG –
           Your premium partner for sustainability......................... 10

           ARA System – How it works........................................... 11

           A 360-degree circular economy
           for our customers and the environment.......................... 12

           World of change............................................................. 12

           ARA – Partner in sustainability: Strategic
           sustainability for the Austrian economy.......................... 13

           Achieving a circular economy......................................... 15

           Experts for a 360-degree circular economy..................... 16

           Our network, your advantage......................................... 17

           R&D for competitive edge.............................................. 17

           ARA Innovation Space................................................... 18

           Going the extra mile for Austrian business...................... 19

           WHAT WE OFFER
           COMPLIANCE SERVICE

           25 years experience – 25 years security.......................... 24

           Even simpler, even more efficient................................... 24

           Cost-efficient tariff rates................................................ 25

           Non-profit status benefits customers............................. 25

           Financing of ARA System............................................... 26

           A convincing offer.......................................................... 29
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
07
                                                                                                                                                         Contents

                               COLLECTION

                               Packaging collection secures raw materials...................... 32

                               Packaging collection in 2017............................................ 32

                               High level of acceptance
                               for ARA’s household scheme............................................ 34

                               Raising awareness:
                               Getting consumers on board............................................ 35

                               Better systems, lower costs.............................................. 36

                               Solutions for business and industry.................................. 37

                               Corporate waste management......................................... 37

                               Best practice: ARA waste management........................... 38

                               ARA event service:Clean and cost-effective...................... 39

                               SORTING AND RECOVERY

                               Closing the loop on raw materials .................................... 42

                               Different price movements
                               for secondary raw materials ............................................. 43

                               Recovery performance in 2017 ........................................ 44

                               ARA Circular Design ........................................................ 46

                               New recycled plastics, made by ARA ............................... 49

                               Sustainable climate protection ........................................ 49

                               TRANSPORT AND LOGISTICS SERVICE

                               Clear collection contracts with excellent partners ............ 53

                               Transport: A no-go without logistics ................................ 54

                               Track checked recycling –
                               A transparent circular economy ....................................... 54

                               The digital world of transport: DiGiDO ............................ 55

                               ANNEX .......................................................................... 57

ARA mission statement, p. 58       ARA management, p. 62              Economic indicators, p. 64                     Human resources indicators, p. 71
Ownership structure, p. 60         Supervisory board, p. 63           Environmental indicators, p. 68
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
THE FUTURE OF THE CIRCULAR ECONOMY - Altstoff Recycling Austria AG - TRANSPARENCY REPORT 2018 - Altstoff ...
WHAT
DRIVES US
10
What drives us

                                                       PARTNERSHIP
                                                       SUSTAINABILITY WITHOUT A WORRY
                                                       What can businesses do to achieve the statutory recycling
                                                       rates? What can they do to avoid waste? How can they
                                                       reduce CO2 emissions? And how can they source raw
                                                       materials cost-effectively and remain competitive while at
                                                       the same time honouring their commitment to resource
                                                       conservation and environmental protection? ARA has
                                                       answers to these questions. We specify technical measures
                                                       and provide consultancy services to support businesses in
                                                       achieving their sustainability goals in production, logis-
           ALTSTOFF                                    tics and recycling – in a cost-efficient manner and provi-
                                                       ding benefits to society. We are the premium partner for
           RECYCLING                                   sustainability with 25 years experience and more than

           AUSTRIA AG –                                15,000 customers.

           YOUR PREMIUM                                SECURITY
                                                       LEGAL COMPLIANCE GUARANTEED
           PARTNER FOR                                 Information gives you a competitive edge, especially in

           SUSTAINABILITY                              highly regulated fields such as waste management, recy-
                                                       cling and the circular economy. We hand this advantage
                                                       directly to our customers, which allows them to take action
                                                       on time and in a forward-looking manner. We provide infor-
           ARA has been the driving force for          mation about future requirements and challenges in Austria
           recycling in Austria since 1993. We live    and the EU to meet all compliance standards at all times.
           the 360-degree circular economy and
           shape the transformation to a sustainable   INNOVATION
                                                       THINK TANK FOR THE CIRCULAR ECONOMY
           economy for a sustainable society.
                                                       As a pioneer in sustainability, ARA has focused on circular
                                                       economy issues since day one. Taking social and environ-
                                                       mental responsibility is indispensable to ensure a high level
                                                       of acceptance and business success in the long run. We do
                                                       not stop at the implementation of our customers’ sustaina-
                                                       bility plans – we think several steps ahead and do research
                                                       on process and product innovations with our partners,
                                                       so our customers are well prepared for future challenges.
11
                                                                                                                                                                                                                                                                                          What drives us

                                                                                                                                               ARA SYSTEM –
                                                                                                                                               HOW IT WORKS

                                                                                                                                               ARA System is a non-profit company that organises
                                                                                                                                               the collection and recovery of packaging waste from
                                                                                                                                               households and businesses in line with the targets and
                                                                                                                                               requirements specified by the Austrian Federal Ministry
                                                                                                                                               for Sustainability and Tourism.

                                                                                                                                               By signing up for our services, businesses transfer their
                                                                                                                                               obligation to take back used packaging to ARA AG, an
                                                                                                                                               authorised collection and recovery scheme under the
                                                                                                                                               Austrian Waste Management Act.

                                                                                                                                                                                              ERS / FILLERS /IMPORTE
                                                                                                                                                                                          PACK                       RS
                                                                                                                                                                                             (PR I MARY OB LIGATION)
                                                                                                                                                                                  1
                                                                                                                                                                              S
                                                                                                                                                                     R   ER                                                  WH
                                                                                                                                                                  TU                                                           OL
                                                                                                                                                                AC                                                               ES
                                                                                                                                                              UF
1) Primary obligation for service packaging 2) Primary obligation for mail-order companies

                                                                                                                                                                                                                                   AL
                                                                                                                                                         AN                                                                          ER
                                                                                                                                                        M                                                                                 S/
                                                                                                                                                    G                                                                                          RE
                                                                                                                                               IN
                                                                                                                                           G                                                                                                     T
                                                                                                                                         KA

                                                                                                                                                                                                                                                 AI
                                                                                                                                     C

                                                                                                                                                                                                                                                    LE
                                                                                                                                   PA

                                                                                                                                                                                                                                                      SR
                                                                                                                                                                                                                                                           2
                                                                                                                           LS
                                                                                                                     UE
                                                                                                                              EF
                                                                                                                          ITUT

                                                                                                                                                                                                                                                                 S
                                                                                                                                                                                                                                                                  SER
                                                                                                  RAW MATE R IALS, SU B ST

                                                                                                                                                                                                                                                                    US I N E SS E N D U
                                                                                                                                                                                                                                                                        AN D B
                                                                                             DARY

                                                                                                                                                                                                                                                                   VATE
                                                                                                                                                                                                                                                               PR I
                                                                                                           CO N
                                                                                                                   SE

                                                                                                                                   RE
                                                                                                                                    CO

                                                                                                                                        VE                                                                                                             S
                                                                                                                                             RY                                                                                                 S ON
                                                                                                                                                                                                                                              IE TI
                                                                                                                                                  CO
                                                                                                                                                                                                                                         A LIT CIA
                                                                                                                                                    M                                                                                   P      O
                                                                                                                                                         PA                                                                           CI SS
                                                                                                                                                           NI                                                                      NI     A
                                                                                                                                                                ES                                                             MU IPAL
                                                                                                                                                                                      WA                                        N IC
                                                                                                                                                                                         STE
                                                                                                                                                                                             MANAG                       S   MU
                                                                                                                                                                                                    E M E NT COM PAN I E
                                                                                                                                                                                           (COLL
                                                                                                                                                                                                 ECTION, SORTI NG)

                                                                                                                                               The municipalities, municipal associations and over 200 waste
                                                                                                                                               management and recovery companies implement the collecti-
                                                                                                                                               on scheme in 94 collection regions based on the specifications
                                                                                                                                               provided by the collection and recovery schemes.
12
What drives us

                            A 360-DEGREE CIRCULAR ECONOMY FOR OUR CUSTOMERS AND THE ENVIRONMENT

                                 Global challenges:                                                                                    Supranational approaches
                             climate change, scarcity                                                                                   to achieving sustainable
                            of resources, social change                                                                               environmental and economic
                                                                                             ARA                                        policies: U.N. Sustainable
                                                                                           NETWORK                                   Development Goals, EU Circular
                                                                                                                                           Economy Package

                                                  EMPLOYEES &                                                                  RESEARCH &
                                                    EXPERTS                 Compliance                  Collection            DEVELOPMENT
                                                                              service                    service

                                                               Product design
                                                                ARA Circular                                         Transport &
                                                                  Design                                               logistics

                                                        ENVIRON-
                                                      MENTAL AND                                                          SUSTAINABLITY
                                                        QUALITY                                                             STRATEGY
                                                      MANAGEMENT
                                                                                Sorting                Recovery

                                                                                            LEGAL
                                                                                          COMPLIANCE
                        National approaches to                                                                                            Legal requirements and
                  achieving sustainable environmental                                                                                    challenges for businesses:
                 and economic policies in Austria: Waste                                                                              legal compliance, competition,
                 Management Act, Packaging Ordinance,                                                                                     sustainable production
                   Federal Waste Management Plan,
                   government program, RESET 2020

                                                           WORLD OF CHANGE

                                                  A        Addressing the global challenge of sustainable manage-
                                                           ment requires concerted action at the global level. The
                                                           United Nations Agenda 2030 for Sustainable Development
                                                           specifies 17 Sustainable Development Goals (SDGs) that
                                                           aim at transforming our world by achieving environmental
                                                           protection, social justice and sustainable economic growth
                                                           for all. 193 nations have committed themselves to this plan
                                                           of action, and the Austrian federal government intends to
                                                           publish an implementation report in 2020.

                                                           We have already taken action to support our partners in
                                                           achieving their corporate sustainability goals in production,
                                                           recycling and logistics by offering a 360-degree circular
                                                           economy solution.
13
                                                                                                                                    What drives us

 ARA – PARTNER IN SUSTAINABILITY:
 STRATEGIC SUSTAINABILITY
 FOR THE AUSTRIAN ECONOMY

COMMON GOALS                             OUR TASKS                                        YOUR ADDED VALUE

                                              SECURITY                                        Promote green packaging
         Circular economy and
                                              Close loops consistently                        Achieve recycling targets
         climate protection
                                              Ensure the long-term use of raw materials       Source raw materials at a low cost
         (SDGs 12 and 13)
                                              Take climate protection measures                Reduce carbon emissions

                                              INNOVATION                                      Develop market opportunities
         Innovation and
                                              Promote innovation                              Promote circular design
         corporate sustainability
                                              Seize the circular economy                      Increase efficiency
         (SDGs 9 and 11)
                                              as an opportunity for development               Ensure legal compliance

                                              TRANSPARENCY                                    Communicate transparently
         Education, dialogue
                                              Promote sustainable production                  Ensure social compliance
         and partnership
                                              and sustainable consumption, offer              Reach goals together
         (SDGs 4 and 17)
                                              partnerships and build networks                 Use ARA’s network

CIRCULAR ECONOMY                                                    We support our customers in the process.
AND CLIMATE PROTECTION
                                                                    EDUCATION, DIALOGUE AND PARTNERSHIP
Transforming our largely linear economic system into a cir-
                                                                    Nobody can improve the world by himself – we need new
cular system means that products and processes have to
                                                                    skills and networks. SDG 4 (sustainable education) and SDG
be designed so as to save resources and reduce waste and
                                                                    17 (partnerships) show the way how to approach future
emissions. ARA customers are already contributing signifi-
                                                                    challenges. ARA has focused on raising awareness and com-
cantly to this goal: Material loops are being closed so that
                                                                    municating sustainability issues for the past 25 years. Our
raw materials can be used long term. This benefits both the
                                                                    environmental education programmes teach green behavi-
environment, as it reduces carbon emissions, and our custo-
                                                                    our to pre-schoolers in Austria, which lays the foundation for
mers, as it allows them to reach the statutory recycling rates
                                                                    the conscious use of resources and sustainable consumption
and ensures raw material security.
                                                                    patterns in adulthood. Companies are increasingly encoun-
                                                                    tering consumers who value sustainable products and are
INNOVATION AND                                                      willing to pay for high-quality fair-trade goods.
CORPORATE SUSTAINABILITY
Companies that regard SDG 9 (innovation, industry and
infrastructure) and SDG 11 (sustainable cities and human
settlements) as a chance and offer innovative products
and services early on will both gain an edge on their
competitors and contribute significantly to the trans-
formation of our economic system. This, in turn, will pay
off in terms of market chances and higher efficiency.
In many cases, optimising corporate waste management
is the first step leading to profitable business innovation.
LET’S WORK
TOGETHER
TO MAKE
THE CIRCULAR
ECONOMY HAPPEN
15
                                                                                                                                      What drives us

EU CIRCULAR ECONOMY PACKAGE

ACHIEVING
A CIRCULAR
ECONOMY

In Austria, 67 % of packaging is recycled today. This share            high-tech, biomass and plastics. The latter material is ad-
is drastically lower at the global level, though: the global           dressed in a plastics strategy.
circularity gap. Of the 92.8 gigatonnes of material used by
                                                                       The separate collection of waste materials and sustainable
the global economy, only 8.4 gigatonnes are recovered. In
                                                                       recycling make sense from both an economic and environ-
other words, only 9 % of raw materials are recycled globally.
                                                                       mental perspective. Thanks to concerted efforts undertaken
The European Parliament took a clear step towards the                  over the past years, Austria has already achieved the high
circular economy by adopting the Circular Economy                      2025 recycling targets – with one exception: plastic, which
Package in April 2018. While the end of landfilling has yet            poses a considerable challenge. Based on present possi-
to come in the EU – a significant step that Austria took a             bilities, meeting the high recycling targets will just not be
long time ago –, the package focuses primarily on the imple-           possible at reasonable effort and expense. Innovative solu-
mentation of higher recycling and re-use targets by 2025 to            tions are needed to tackle this challenge, and we are already
2035. The EU Action Plan for the Circular Economy looks at             developing them.
all stages of the value chain – production, consumption and
recovery as well as innovation and investment – and focuses
on five types of waste: food, construction and demolition,

EU CIRCULAR ECONOMY PACKAGE: TARGETS 2025 TO 2035

                                                           Current
                                                        EU targets
                                                 Packaging Directive         Status quo
                                                              2008              Austria                                  EU targets

                                                                                  2015           2025          2030           2035

                         Recycling / reuse                                        58 %           55 %          60 %           65 %
 MUNICIPAL WASTE
                         Landfill (maximum)                                        3%                                         10 %

 PACKAGING WASTE         Recycling                        55–80 %                 67 %           65 %          70 %           70 %

                         Paper                                 60 %               85 %           75 %          85 %           85 %

                         Plastic                             22.5 %               34 %           50 %          55 %           55 %

                         Glass                                 60 %               86 %           70 %          75 %           75 %

                         Ferrous metal                                                           70 %          80 %           80 %
                                                               50 %               87 %
                         Aluminium                                                               50 %          60 %           60 %

                         Wood                                 15 %                18 %           25 %          30 %           30 %
16
What drives us

                                       EXPERTS FOR
                                       A 360-DEGREE
                                       CIRCULAR
                                       ECONOMY

                                       We offer circular economy solutions based on 25 years of
                                       experience and the know-how of our specialised subsidiaries:

            We take social                  COMPLIANCE
                                                                            COMPLIANCE
                                                                            SERVICE FOR
            and environmental               SERVICE FOR
                                             PACKAGING
                                                                             WEEE AND

            responsibility:                                                  BATTERIES

            We provide consulting,            WASTE

            information and                MANAGEMENT
                                               AND
                                                                               ARA

            tailored solutions              INDUSTRY
                                            SERVICES
                                                                           EVENT SERVICE

            to support our custo-
            mers in achieving
            their corporate                 SUSTAINABLE
                                             PACKAGING
                                                                                ARA
                                                                              PLASTIC
            sustainability goals               DESIGN                       RECYCLATES

            in production,
            recycling and logistics.                                          DiGiDO –
                                                                           PLATFORM FOR
                                              LOGISTICS
                                                                            EXCHANGING
                                              SERVICES
                                                                             TRANSPORT
                                                                                DATA

                                           IT SOLUTIONS
                                                FOR
                                               WASTE
                                           MANAGEMENT
17
                                                                                                                            What drives us

OUR                                                           R&D FOR
NETWORK,                                                      COMPETITIVE
YOUR                                                          EDGE
ADVANTAGE

A driver of innovation in the circular economy, ARA is a      ARA works together with academia in the field of resource
member of numerous interest groups and is represented         management. This allows us to quickly incorporate the latest
in several expert forums and organisations in Austria and     scientific findings in our work.
abroad. We use these platforms for exchanging informa-
tion, discussing positions and sharing our expertise.         As the initiator and co-founder of the Circular Economy
                                                              Coalition for Europe (CEC4Europe), ARA contributes
                                                              significantly to the work of this pan-European research
 SELECTED MEMBERSHIPS                                         network. Comprised of universities and scientists,
 Sustainability working group of the Austrian Economic        CEC4Europe develops evidence-based processes and
 Chamber                                                      strategies for research management and the circular econ-
 Ethics working group of the Austrian Economic Chamber        omy. CEC4Europe works closely with the European insti-
 (ARGE proEthik)                                              tutions and is a member of the coordination group of the
 Austria Recycling – Verein zur Förderung von Recycling       European Circular Economy Stakeholder Platform, a joint
 und Umweltschutz in Österreich                               initiative by the European Commission and the European
 Federal Association of the German Waste Management           Economic and Social Committee.
 Industry (Bundesverband der Deutschen Entsorgungs-,
 Wasser- und Rohstoffwirtschaft e. V.)
                                                              As an industrial partner, ARA co-initiated the Christian Doppler
 Christian Doppler Research Association
                                                              Laboratory for Anthropogenic Resources at TU Wien tech-
 Circular Economy Coalition for Europa – CEC4Europe           nical university. The laboratory conducts top-level research
 Federation of Austrian Industries                            in the field of research management and focuses on the use
 International Solid Waste Association – ISWA                 of discarded consumer goods, buildings and infrastructure
 Austrian Society for Environment and Technology              facilities as a future source of raw materials.
 (Österreichische Gesellschaft für Umwelt und Technik)
 Austrian raw materials alliance, initiated by the Austrian
 Federal Ministry for Digital and Economic Affairs
 Austrian Water and Waste Management Association
 (Österreichischer Wasser- und Abfallwirtschaftsverband)
 Packaging Recovery Organisation Europe – PRO Europe
 P/S/R Cluster Sammel- und Verwertungssyssteme
 Austrian Business Council for Sustainable Development –
 respACT
 Environmental Technology Cluster (Umwelttechnik-
 Cluster)
                                                                                                        ARA
 Association of Austrian Waste Management Companies                                                     INNOVATION
 (Verband Österreichischer Entsorgungsbetriebe)                                                         S PACE
 Austrian Economic Chamber
18
What drives us

                 ARA’s 25th anniversary was a fitting occasion to launch a new
                 format for exploring the circular economy and the conser-
                 vation of resources. The ARA Innovation Space comprises a
                 multidisciplinary team of students and scholars, the creative
                 industries and businesses who work on the future of the cir-
                 cular economy in cooperation with our partners, the Univer-
                 sity of Applied Arts Vienna and TU Wien technical university.

                 The team focuses on four main topics: (1) the recyclables
                 plastic, aluminium and fibres, (2) buildings and infrastructure,
                 (3) circular design and (4) circular business models. ARA
                 Innovation Space activities include workshops about inno-
                 vation formats, interactive exhibitions as well as videos and
                 art installations on all aspects of the circular economy.
19
                                                                             What drives us

GOING THE EXTRA
MILE FOR AUSTRIAN                                              Anti-litter
BUSINESS
                                                               campaign
We have long supported and provided our
expertise to cooperation projects initiated
by the Austrian business community, such
as the sustainability agenda of the Aus-
trian beverage industry or the anti-litter
campaign Reinwerfen statt Wegwerfen
(which roughly translates as „Toss it in the
bin”).

The sustainability agenda of the Austrian beverage indus-
try is a voluntary commitment of numerous market partici-
pants. It has helped save around 215,000 tonnes of CO2 per
year thanks to the implementation of many different mea-
sures, which makes it an important tool for reducing the
environmental impact of beverage packaging. The agenda
focuses above all on sustainable packaging design, clima-
te protection, material recovery and litter prevention. ARA
has supported the agenda by ensuring a high recovery rate
for drink packaging and providing cooperation in the bott-
le-to-bottle recycling of PET bottles. In cooperation with
the Austrian Economic Chamber and the Austrian Beverage
Association, ARA has succeeded in strengthening the signifi-
cance of the sustainability agenda. The number of members
has increased to 1,000.

An initiative of the Austrian business community, the
anti-litter campaign Reinwerfen statt Wegwerfen sup-
ports measures to prevent or reduce litter. The campaign
focuses on raising public awareness so as to promote
respect for the environment and the careful use of natu-
ral resources. ARA is responsible for the implementation
of the initiative in cooperation with the Sustainability
Agenda working group of the Austrian Economic Chamber.
WHAT WE
OFFER
COMPLIANCE
  SERVICE

25 years experience – 25 years security .......................... 24

Even simpler, even more efficient................................... 24

Cost-efficient tariff rates................................................ 25

Non-profit status benefits customers............................. 25

Financing of ARA System............................................... 26

A convincing offer.......................................................... 29
24
Compliance service

           MEETING                                    25 YEARS EXPERIENCE – 25 YEARS SECURITY
                                                      Legal compliance is essential for any business activity.
           PRODUCER                                   So it really pays off to work with an experienced business

           RESPONSIBILITY                             partner who is familiar with the relevant legislation and the
                                                      big picture.
           OBLIGATIONS
                                                      We have supported businesses in meeting their producer re-
                                                      sponsibility obligations since 1993. Together with its subsi-
                                                      diary ERA, ARA takes on all obligations that producers have
                                                      under the Austrian Packaging Ordinance, WEEE Ordinance
                                                      and Batteries Ordinance. Our experience makes us the go-
                                                      to expert on packaging, WEEE and batteries compliance
                                                      and the circular economy in Austria.

                                                      EVEN SIMPLER, EVEN MORE EFFICIENT
                                                      Our customers are right to expect solutions that are tailored
                                                      to their individual needs. ARA license partners benefit from
                                                      numerous tools that make meeting producer responsibility
                                                      obligations really simple. Our convenient online services
                                                      are a case in point. The ARA hotline and customer service
                                                      centres in Carinthia, Salzburg and Tyrol ensure that queries
                                                      from all across the country are handled promptly and pro-
                                                      fessionally.

                                                      We offer a broad range of services in the field of packaging
                                                      compliance to make life easier for our customers. ARAplus
                                                      experts use process checks to analyse the processes our
                                                      customers use for the classification of packaging and for
                     YOUR DATA
                                                      establishing the amount of packaging they place on the mar-
                     ARE SECURE
                                                      ket. For those of our customers who have a large number
                     Our customers can rely on
                     us to provide the highest
                                                      of items and products, our Sample Editor makes it easier to
                     standard of data security.       calculate the compliance fee.
                     ARA’s online data submis-
                     sion system has a modern
                                                      Since 2015, the Federal Packaging Coordination Board
                     bank-standard security
                     system, which has been           (Verpackungskoordinierungsstelle – VKS) has been in charge
                     confirmed by an independent      of auditing the packaging data submitted by obligated
                     third party through ÖNORM        businesses in Austria (including, of course, our customers).
                     A 7700:2008-12 certification.
                                                      ARAplus experts share their many years of experience with
                     Only 20 web applications in
                     Austria have been certified to   audits by offering audit coaching and assistance during
                     this standard, and ARA’s on-     internal and external audits, so our customers can be secure
                     line data submission system
                                                      in the knowledge that they are compliant – in Austria and
                     is one of them.
                                                      the EU.
                     Our web portal is one of the
                     most secure web portals in
                     the country.
25
                                                                                                                          Compliance service

RVE Connect is a new, legally certain solution for submit-
ting and receiving legally binding declarations as provided
for in the Austrian Packaging Ordinance. It’s a quick and
simple way for customers to obtain these declarations from
their suppliers through an online platform and to store them
in a personal, secure data room.

We also offer a special service portfolio for WEEE complian-
ce. It includes the classification of electrical and electronic
equipment and batteries and the taking on of obligations on
behalf of foreign-based customers as an „authorised repre-
sentative”. In addition, we offer a competent consultancy
service for most European target markets to assist Austri-
an mail-order companies or businesses that wish to supply
their customers abroad with equipment that is already
covered by a compliance agreement.

COST-EFFICIENT TARIFF RATES                                       NON-PROFIT STATUS BENEFITS CUSTOMERS
Our tariff rates are calculated separately for household          ARA is the only compliance scheme in Austria that has
and commercial packaging and for each tariff category.            been a member-owned non-profit company from day one.
The rates reflect the expenses the various packaging              We observe sound business principles with maximum effi-
materials cause in the collection and recovery cycle. We pass     ciency and cost transparency. Our customers benefit from
on cost savings and unscheduled surpluses to our customers        ARA’s non-profit orientation, a high level of economic
in keeping with ARA’s non-profit status.                          efficiency and the ongoing optimisation of packaging
                                                                  collection, sorting and recovery. A 56 % decline in unit costs
ERA’s tariff rates, too, are calculated to reflect the expenses   coupled with a 35 % performance increase over the past
the various types of equipment incur in the collection and        25 years confirms the success of our approach.
recovery cycle. For the past two years, foreign-based manu­
facturers could avail themselves of ERA’s uncomplicated
solution for WEEE compliance in Austria. To date, two-thirds
of all foreign manufacturers in Austria have chosen to part-

                                                                   35%
ner up with us. This helps finance the collection scheme and
keeps costs low – which benefits all our customers.

                                                                      PERFORMANCE
                                                                        INCREASE

                                                                   56 %DECLINE IN
                                                                       UNIT COSTS
                                                                      OVER THE PAST
                                                                        25 YEARS
26
Compliance service

                           EFFICIENT PRODUCER RESPONSIBILITY SOLUTION

                           FINANCING OF ARA SYSTEM

                           Our scheme is financed through packaging compliance fees on the one hand and revenues
                           from the recovery of the collected waste materials on the other. This implies that the econo-
                           mic situation and international market developments have a significant impact on the finan-
                           cing of ARA System. Over the past 25 years, we have become experts at bringing packaging
                           waste to market. No other scheme is more successful at that than we are – this saves our
                           customers a lot of money and fosters a sustainable circular economy.

                           For every euro a customer pays in packaging compliance fees, we generate additional reve-
                           nues of 23 cents through recycling. This money is used to finance the infrastructure services
                           provided by the Austrian municipalities and municipal associations, the collection, transport
                           and sorting services of private and public waste management companies, the cost of ther-
                           mal recovery, the VKS as well as ARA’s sales overhead and R&D.

           Recovery        Profits or dividends do not play a role in the calculation: ARA is strictly non-profit. Our
                           license partners can count on us to implement the provisions of the Packaging Ordinance
           revenues        at the lowest possible cost: We measure our success by how much money our customers

           and non-        have saved.

           profit orien-   CONTRACT NEGOTIATIONS FOR COMPETITIVE RATES
           tation lead     Contracts for the collection and sorting of packaging waste are awarded through period-
                           ic tendering, which allows us to reap the benefits of competition. The tender process for
           to lower        the collection of light-weight packaging and metal packaging for the period 2018–2021

           costs for       was concluded in June 2017. Covering 85 % of the population in 105 lots, the tender was
                           conducted according to the best bidder principle and in line with the Austrian Federal
           our custo-      Public Procurement Act. However, the fragmented responsibility of currently six compliance

           mers.           schemes operating in Austria’s collection regions has also led to efficiency losses and more
                           logistics work for handling and transport.

                           TURBULENT RAW MATERIALS MARKETS
                           The cyclical volatility in international raw materials markets, fluctuations in energy prices
                           and primary raw materials prices, protectionism, import restrictions and numerous other
                           factors make accurate forecasts difficult. That does not make business calculations any
                           easier – neither for our customers nor for us. Still, we set our prices and tariff rates fairly and
                           carefully based on many years of expertise; we do not rely on speculation. This is something
                           our customers appreciate.
27
                                                                              Compliance service

                 € 1 IN ARA COMPLIANCE
                 FEES IS USED TO PAY FOR

                                                    € 0.33
                                                    Municipalities,
                                                    municipal associations

      € 0.67
      Private and public waste
      management companies

                 € 0.23 IN ARA-GENERATED RECOVERY
                 REVENUES IS USED TO PAY FOR

                                                    € 0.13
      € 0.05                                        Sales, system operation
                                                    and other overhead
      VKS and other system-
      related services

€ 0.02
Recovery companies

                  € 0.03
                  Waste management
                                                                  ± €0
                                                                  A NON-PROFIT
                  companies
                                                                 COMPANY OWNED
                                                                   BY AUSTRIAN
                                                                   BUSINESSES
A PIONEER,
INNOVATOR AND
MARKET LEADER
AMONG AUSTRIAN
COMPLIANCE
SCHEMES
29
                                                                                                 Compliance service

A CONVINCING OFFER
In Austria, the market for the collection and recovery of
household packaging was opened up to competition in
2015.By offering the best price/performance, ARA has been
able to remain competitive. With a market share of around
80 % after three years, we have been able to secure our
position as a reliable and strong partner for our customers.
                                                                   As market
                                                                   leader, we
Even though we are now one among several providers, we
still feel it is our responsibility as the technology and market   bear a special
leader to ensure the continued success of the separate
collection of packaging in Austria. The high level of accep-
                                                                   responsibility.
tance among consumers and the high quality of the mate-
rial collected contribute significantly to the success and cost
efficiency of packaging recycling.

ARA MARKET SHARES, HOUSEHOLD SCHEME

           Glass                   Paper                Metal                Plastic

          81.9 %                  76.6 %               83.0 %                73.1 %

Source: EDM portal, market shares household 2017

ARA subsidiary ERA is the market-leading compliance service for WEEE and batteries in Austria,
with a market share of around 43 %, up from 29 % in 2009, and just under 60 % for batteries.
COLLECTION

Packaging collection secures raw materials...................... 32

Packaging collection in 2017............................................ 32

High level of acceptance
for ARA’s household scheme............................................ 34

Raising awareness: Getting consumers on board.............. 35

Better systems, lower costs.............................................. 36

Solutions for business and industry.................................. 37

Corporate waste management......................................... 37

Best practice: ARA waste management............................ 38

ARA event service: Clean and cost-effective..................... 39
32
Collection

             PACKAGING                                                     PACKAGING
             COLLECTION                                                    COLLECTION
             SECURES RAW                                                   IN 2017
             MATERIALS

 A           ARA and its subsidiary Austria Glas Recycling finance and
             organise the efficient collection, sorting and eco-friendly
             recovery of packaging waste. Together with our partners,
             we provide consumers and businesses across Austria with
             modern, comprehensive, convenient and cost-effective          PAPER PACKAGING
                                                                           Paper packaging is collected to-
             waste management solutions.
                                                                           gether with other paper products
                                                                           (such as newspapers, journals
             In 2017, ARA and Austria Glas Recycling managed a total of    or other print products) in more
                                                                           than 1.4 million bins across the
             around 700,900 tonnes of packaging waste from households      country. This allows us to realise
             as well as business and industry. Of this, around 663,300     synergies, which is always a plus:
                                                                           The household collection scheme
             tonnes were recycled or incinerated with energy recovery
                                                                           can be designed to take account
             by more than 80 recovery partners. The difference between     of total paper waste arisings in
             the amount collected and the amount recovered can be          each region and logistics can be
                                                                           optimised. ARA works together
             explained by non-packaging waste and municipal solid          with muni­cipalities and municipal
             waste as well as changes in waste stocks. The total amount    associations, who organise the
                                                                           municipal waste paper collection.
             also includes packaging collected together with municipal
                                                                           In addition, around 1,200 munici-    GLASS PACKAGING
             solid waste pursuant to the provisions of the Remuneration    pal recycling yards accept paper     Austria Glas Recycling organises
             Ordinance, with the proportionate cost being covered          and paperboard packaging from        the collection and recovery of
                                                                           households and small businesses      used glass packaging throughout
             by license fees (rather than municipal waste fees).           with household-like arisings;        Austria. Around 73,900 bottle
                                                                           businesses with an average amount    banks are available for the
                                                                           of waste paper of 15 to 100 kilo-    collection of clear and coloured
             Around 90 % of the packaging collected separately was
                                                                           grammes per week can sign up         glass. In 2017, Austria Glas Recy-
             recycled, and the rest was incinerated for energy recovery.   for our regional shopping area       cling collected around 188,900
                                                                           scheme. Under this scheme,           tonnes of used glass on behalf
                                                                           ARA-licensed paper packaging is      of ARA System. Around 240,000
                                                                           picked up at regular intervals and   tonnes of glass packaging were
                                                                           free of charge.                      sent for recycling.

                                                                                  275,000                              189,000
                                                                               TONNES OF                             TONNES OF
                                                                            PAPER PACKAGING                       GLASS PACKAGING
                                                                               COLLECTED                             COLLECTED
33
                                                                                                                   Collection

LIGHT-WEIGHT PACKAGING
In 2017, ARA collected around
205,500 tonnes of light-weight
packaging from households as well
as business and industry. There are
two household schemes: In around
60 % of Austria, packaging made
of plastic, composite materials
and drink cartons are collected                                                 WEEE AND BATTERIES
together with packaging made                                                    In Austria, around 80,000
of wood, textiles, ceramics and                                                 tonnes of WEEE and 2,500
biodegradable materials (yellow                                                 tonnes of waste batteries are
bag or bin scheme). In Vienna and                                               collected every year; of this,
parts of Lower Austria, Salzburg                                                ERA accounts for around 40 %.
and Carinthia, more than 3 million
                                                                                Every Austrian resident col-
Austrians can use a collection
                                                                                lects about 9.5 kilogrammes
scheme for plastic bottles (which
                                                                                of WEEE per year – a top
are, in some regions, collected
together with drink cartons or                                                  result in Europe. Around 2,100
metal packaging). Other types                                                   collection points are available
of light-weight packaging are                                                   to consumers and manufac-
collected together with municipal      METAL PACKAGING                          turers across the country; ERA
solid waste and incinerated with       ARA managed around 31,400                provides 100 such points.
energy recovery.                       tonnes of metal packaging                In addition, people can return
                                       (ferrous metal and aluminium)            WEEE to retailers when they
Around 2.4 million Austrian house-     in 2017. Most of the around
                                                                                purchase a new, equivalent
holds – i.e. significantly more than   47,500 bins available for the col-
                                                                                device which fulfils the same
half of the country’s households –     lection of metal packaging
                                                                                functions as the old one,
benefit from a convenient pick-up      from households are located at
service for light-weight packaging     central collection points. In some       provided that the shop’s sales
or plastic bottles. While yellow       regions, metal packaging is col-         area is greater than or equal to
bags prevail in rural areas, yellow    lected together with light-weight        150 square metres. Consumers
bins are used in urban areas.          pack­aging. In others, it is collected   can always return batteries to
                                       together with other metal waste          vendors free of charge, even
In addition, households can drop       (e.g. scrap metal, ironmongery)          when not buying new ones.
off large-volume or bulky light-       and sent for recovery, with the
weight packaging at around 700         associated costs being covered by
municipal recycling yards.             the municipalities.

        205,000                                  31,000                                     9.5
   TONNES OF LIGHT­                          TONNES OF                                 KG WEEE
   WEIGHT PACKAG-                         METAL PACKAGING                             PER CAPITA
    ING COLLECTED                            COLLECTED
34
Collection

                                   HIGH LEVEL OF
                                   ACCEPTANCE FOR
                                   ARA’S HOUSEHOLD
                                   SCHEME

                                   Consumers appreciate that our packaging collection scheme
                   HOUSEHOLD       is convenient and flexible. ARA and Austria Glas Recycling work
                   SCHEME 2017     closely with waste management companies, municipalities

                 1.08
                                   and municipal associations and are responsible for the col-
                                   lection of packaging from households. A legal reorganisati-
                                   on was implemented in 2018: The collection of light-weight
                                   and metal packaging in the country’s collection regions was
             +2 % MILLION          allocated to collection and recovery schemes based on their
             on 2016
                     TONNES        market shares for the period 2018–2022. ARA, as the mar-
                                   ket leader, is still responsible for around 85 % of the regions.
                  OF PACKAGING
                 AND PAPER WASTE   In 2017, more than 1.82 million collection bins were made
                                   available for the collection of packaging from households,
                                   which represents an increase by around 2 % from 2016 that
                                   was above all attributable to an increase in the number of bins
                                   for paper and light-weight packaging. At the same time, we
                                   extended the coverage of the pick-up service for light-
                                   weight packaging (yellow-bag scheme): As many as 1.66
                                   million Austrian households benefited from this highly con-
                                   venient kerbside collection scheme at end-2017 (2016: 1.62
                                   million households).

                                   In 2017, around 1.08 million tonnes of packaging and waste
                                   paper were collected separately through the household sche-
                                   me, which also includes small businesses with household-like
                                   packaging waste arisings. The amount collected in 2017 was
                                   a little higher than in 2016. Part of the amount was collected
                                   by ARA and Austria Glas Recycling on behalf of other collec­
                                   tion and recovery schemes under the shared-use model or
                                   is to be allocated to other collection and recovery schemes.

                                   The per-capita amount of packaging and waste paper
                                   collected through the household scheme was 113.3 kilo-
                                   grammes in 2017, which roughly corresponds to the 2016
                                   amount. Vorarlberg again ranked first among the Austrian
                                   provinces (147.6 kilogrammes). Including the amount col-
                                   lected through recycling yards and the Öko-Box scheme,
                                   the per-capita amount was 122.9 kilogrammes in 2017.
35
                                                                                         Collection

RAISING
AWARENESS:
GETTING CONSUM-
ERS ON BOARD
X
Consumer acceptance is essential to our success with

                                                                 97%
recycling. In a representative survey conducted by IMAS in
2017, 98 % of respondents said that they sort their waste,
and 97 % believe that sorting waste is a very good or good
idea. In fact, it has long become an integral part of people’s    THINK THAT SORTING
lives. This is corroborated by the fact that 72 % of respon-     WASTE IS A GOOD IDEA.
dents feel they do not have to make an extra effort to sort
their waste. To continue this success story, we have to keep
raising awareness and motivating people to do their part.
260 waste consultants throughout the country ensure that
consumers have direct access to information about the
separate collection of packaging and regional specifics of
the system.

Early-life influences tend to shape later behaviour; this is
also true for green and sustainable behaviour. This is why
                                                                 Per-capita amount
ARA developed ARA4kids, a play-and-learn programme               of packaging
for children aged 4–10. ARA4kids teaches children about
waste prevention, litter prevention as well as the separate
                                                                 and waste paper
collection and recycling of packaging. Austria Glas Recycling    collected separately
also focuses on environmental and sustainability education
for kids by running a programme featuring Bobby Bottle,
                                                                 through the house­
a genie in a bottle.                                             hold scheme:
We also rely on sports sponsoring to enhance the emo-
tional appeal of environmental protection, take account of
the rise in on-the-go consumption and reach out to young
people in their leisure time. The young athletes serve as role
                                                                 113.3 kg
models for sustainable behaviour. Since 2013, we have been
a partner of the Austrian Football Association, ÖFB, as foot-
ball offers excellent opportunities for communicating our
environmental message to a large audience.
36
Collection

                          COLLECTION AND RECOVERY EXPENSES

                          BETTER SYSTEMS,
                          LOWER COSTS

                          We leave no stone unturned to provide our customers with the best service at the best price.
                          To this end, we are continually working on improving our collection and recovery scheme.

                          Under the Austrian Waste Management Act, all authorised collection and recovery schemes

             Optimised    have had to share use of the existing infrastructure for the collection of packaging from hou-
                          seholds and small businesses (bins, bag solutions and recycling yards) since 2015. Collection
             collection   amounts are split between the schemes in accordance with their monthly market shares
                          so that cost responsibility is now linked to the compliance market.
             and reco-
                          The compensation for collection and recovery services is regulated in ARA’s service agree-
             very lead    ments with municipalities, waste management companies and recovery companies. Periodic

             to cost-­    tenders and price reviews ensure the market conformity of the terms and conditions.

             efficient    In 2017, we were able to offer largely unchanged conditions despite a difficult environment
                          and to cut collection costs by integrating the pick-up service for drink cartons (Öko-Box) into
             tariff       our collection scheme for light-weight packaging.

             rates.       Looking at recovery prices, the consistent management of material flows, quality improve-
                          ments and the conclusion of long-term contracts have helped us counter the massive cost
                          pressure in the thermal recovery of mixed plastic. Since 2016, the Remuneration Ordinance
                          (Abgeltungsverordnung) has caused substantial additional costs for household packaging.

                          The tendering process for collection and sorting services for light-weight and metal packa-
                          ging from 2018 was concluded on time in 2017. We were able to prevent our customers from
                          incurring substantial additional costs by using a multi-stage tendering process, expanding
                          the mixed collection schemes in some regions, stepping up competition and expanding the
                          business model for the sorting of metal packaging.
37
                                                                                                                           Collection

SOLUTIONS FOR                                                CORPORATE
BUSINESS                                                     WASTE MANAGEMENT:
AND INDUSTRY                                                 100 % SUSTAINABLE
                                                             X
Providing solutions for commercial and industrial pack­      Over the past decades, our perception of waste manage-
aging waste has been a core feature of ARA’s service         ment has undergone a fundamental transformation: What
range since day one. This sets Austria apart from other      was once the mere disposal of waste has become a highly
EU countries where producer responsibility has often         regulated and technologically sophisticated industry, a fu-
been limited to household packaging.                         ture-oriented market that requires great knowledge and
                                                             economic expertise.
The first step to accessing ARA’s commercial waste service
is to register with the VKS waste producer register, which   Our experts develop waste management concepts in kee-
we compiled and updated until 2016. Once a company has       ping with the complex legal requirements, they check and
been registered, it can outsource its documentation and      update existing concepts and highlight necessary adaptati-
proof of compliance obligations. The register ensures that   ons of quality management systems (e.g. ISO or EMAS cer-
collection and recovery schemes for commercial packaging     tification). Outsourcing waste management tends to make
manage licensed material only.                               sense as soon as the amount and quality of the waste pro-
                                                             duced exceeds that of a typical household.
We offer our business and industry customers different
packaging management solutions depending on the amount
of packaging waste they produce.
38
Collection

                          BEST PRACTICE

                          ARA WASTE MANAGEMENT

             Out-         OUTSOURCING LEADS TO LOWER COSTS
                          Major players in the domestic food industry have outsourced the entire waste management
             sourcing     function to ARAplus – with clear goals in mind: to reduce waste, lower costs and streamli-

             waste        ne waste management processes. Together, we have been able to lower costs and increase
                          flexibility – a veritable success story.
             manage-      First we look at the situation as is. Specifically, we examine where waste and recyclable
             ment has     streams come from. Then we develop a solution that allows for better sorting and opti-
                          mum recovery of the waste materials. Some companies no longer have employees who are
             a great      responsible for waste sorting and management; they have outsourced the entire function to

             savings      ARAplus, which adds flexibility and comes with other advantages in light of seasonal output
                          fluctuations. This is an important factor for many industrial companies.
             and opti-    Outsourcing to ARAplus has allowed us to halve the share of residual waste, the manage-
             misation     ment of which is cost-intensive.

             potential.
                          RECYCLING – WHAT ELSE?
                          ARA has operated a separate collection and recycling scheme for Nespresso Austria coffee
                          capsules since 2009. Nespresso customers can drop off used capsules at more than 1,500
                          collection points across Austria. From there, the collected capsules are sent for recycling
                          at a state-of-the-art recycling facility operated by ARA recovery partner Höpperger in the
                          west of Austria. The coffee grounds are separated from the aluminium pods, which can be
                          fully recycled – cut up and melted in aluminium mills, the pods are a high-quality recycling
                          material. The coffee grounds can be used to produce biogas and electricity in a process de-
                          veloped specifically for this purpose. The system is considered one of the best in Europe and
                          has attracted plenty of interest at the international level.

                          SAFE MANAGEMENT OF WASTE LITHIUM BATTERIES
                          ARA and its subsidiary ERA are experts at the safe management of waste lithium batteries,
                          which are often used in wireless electrical appliances. Waste lithium batteries need to be
                          handled carefully; otherwise they may pose a risk of fire. This is why the Ordinance on Waste
                          Treatment Obligations (Abfallbehandlungspflichtenverordnung) stipulates certain require-
                          ments regarding the safe collection and storage of lithium batteries. ERA’s expertise in this
                          field allows us to offer the best solution. A case in point is the development of a special col-
                          lection container that has been tested and approved for the transport of hazardous goods.
39
                                                                               Collection

ARA EVENT SERVICE:
CLEAN AND
COST-EFFECTIVE

Big events are regional attractions that pose an increasing
challenge for the organisers in terms of mobility, safety and
security, food and drink provision as well as keeping the

                                                                 18
venue clean. Hosts and organisers can rely on ARA’s event
service to help them minimise the environmental impact
of their events. They have a reliable partner to whom they can
outsource the waste management function (including the
drawing up of a waste management concept).

Our event service provides a dense network of modern in-          BIG EVENTS
frastructure for the separate collection of packaging and a        MANAGED
                                                                    IN 2017
solution for catering and dining areas. We look after the col-
lection points during the event and organise the pick-up and
treatment of waste.

In addition, our experts organise the cleaning of the venue
                                                                 900,000
                                                                  VISITORS
after the event, document the amount of waste collected
                                                                  SORT THEIR
and compile a sustainability report. The organisers bene-
                                                                    WASTE
fit doubly, first by projecting a positive image with a clean
venue, and second by saving money, as the sorting of was-
te leads to significantly smaller amounts of residual waste
(which is costly to manage). In 2017, around 900,000 visitors
of 18 big events were able to sort their waste thanks to the
ARA event service.
SORTING
  AND
  RECOVERY

Closing the loop on raw materials..................................... 42

Different price movements
for secondary raw materials............................................. 43

Recovery performance in 2017......................................... 44

ARA Circular Design......................................................... 46

New recycled plastics, made by ARA................................ 49

Sustainable climate protection......................................... 49
42
Sorting and recovery

                                      CLOSING
                                      THE LOOP ON
                                      RAW MATERIALS

                                      R
                                      Recycling is a source of high-quality raw materials. For the
                                      past 25 years, ARA has provided valuable secondary raw
                                      materials and energy resources to industry, thus sub­
                                      stituting natural resources and fossil fuels such as coal,
                                      crude oil and natural gas. We are good at keeping materials
                                      in the loop so they can be used as long and as often as possib-
                                      le. Today, 67 % of packaging is recycled in Austria; this is one
                                      of the highest values in the EU.

                                      The EU Circular Economy Package poses great challenges in
                                      terms of packaging recycling. We are working hard on making
                                      our processes even more efficient so we can achieve higher
                                      recovery rates in a cost-efficient manner. Sorting will play
                                      a key role here, as technological advances in this field have
                                      been (and are expected to remain) fast-paced: High sorting
                                      quality allows­for high-quality recovery.

                                      Today’s state-of-the-art automated sorting equipment for
                                      light-weight packaging uses near-infrared spectroscopy
                                      to identify and automatically separate the different types

                       90 %
                        RECOVERED
                                      of plastic using air currents. Future detection and separa-
                                      tion processes will rely on shape recognition and artificial
                                      intelligence.

                       DOMESTICALLY

                       67 %
                        RECYCLED –
                       A TOP RESULT
                         IN THE EU
43
                                                                                      Sorting and recovery

DIFFERENT PRICE
MOVEMENTS
FOR SECONDARY
RAW MATERIALS

The recovery revenues we generate are largely determined
by price movements in secondary raw materials markets,
which affect the marketing opportunities for packaging col-
lected by ARA.

In the second half of 2017, the import restrictions im-
posed by the People’s Republic of China had a massive
effect on the price of plastic waste, above all PE film.
At the end of 2017, Chinese imports of plastic waste
dropped to almost zero. The resulting oversupply and
limited recycling capacity on the European market led
to a sharp decline in revenues from secondary plastics.            Even though ARA
Even though ARA recovers 90 % of its materials domes-
tically and has never exported to Asia, the Europe-wide
                                                                   recycles 90 % of its
market slump was felt keenly. In contrast, the prices for          materials in Austria
PET bottles remained broadly stable and even increased
somewhat compared with 2016. Exports to Asia have al-              and does not export
ways been much less important for PET than for PE film.
                                                                   to Asia, the Europe-
The price of ferrous metal packaging continued to recover in
2017: After a volatile period in spring, prices stabilised at a
                                                                   wide slump in the
high level during the remainder of the year. All in all, revenu-   plastic waste market
es in 2017 were somewhat higher than in 2016.
                                                                   was felt keenly.
Positive market developments were observed for alumini-
um packaging, with short-term price spikes in the first and
fourth quarters of the reporting year. The 2017 result is ab-
ove last-year’s figure.

Looking at waste paper, the markets for packaging-grade
paper – which are relevant to us – improved, in some cases
even markedly, in the second half of the year. All in all, the
2017 results were better than in 2016, which allowed us to
lower the respective tariff rates during the year.
44
Sorting and recovery

                       RECOVERY
                       PERFORMANCE
                       IN 2017

                                                              GLASS PACKAGING
                                                              More than 85 % of the 188,900
                                                              tonnes of glass packaging collected
                                                              in 2017 were recycled domestically;
                       PAPER PACKAGING                        the rest was shipped to Germany,
                       In 2017, ARA managed around            Italy, Croatia and the Czech Republic.
                       275,200 tonnes of paper packa-         Glass recycling is 100 % recycling –
                       ging and sent 269,400 tonnes for       glass packaging can be remelted
                       recovery.                              indefinitely and made into new
                       Recycling paper is a valuable raw      products without any quality loss.
                       material for the paper industry. All   Recycled glass melts at lower
                       the paper waste collected sepa-        temperatures than virgin raw
                       rately in Austria is made into new     materials, which saves energy and
                       products. Recyclable paper waste       helps reduce carbon emissions.
                       is used above all in the production    The energy savings achieved every
                       of sanitary paper and newsprint        year are roughly equal to the
                       as well as packaging made of           energy consumption of 52,000
                       paper, cardboard, paperboard and       households and help reduce the
                       corrugated board.                      carbon footprint of Austria.

                               269,000                                185,000
                            TONNES OF                              TONNES OF
                         PAPER PACKAGING                        GLASS PACKAGING
                           RECOVERED                              RECOVERED
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