THE FUTURE OF INNOVATION IN ASIA PACIFIC - Getting ready to govern innovation more, not less - Accenture
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THE FUTURE OF INNOVATION IN ASIA PACIFIC Getting ready to govern innovation more, not less Provocative thinking, transformative insights, tangible outcomes
About the authors Gianfranco Casati Dr. Vedrana Savic Himanshu Patney Chief Executive Officer - Managing Director of Senior Principal of Growth Markets Thought Leadership at Thought Leadership at Accenture Research Accenture Research Gianfranco Casati is the chief executive Vedrana is a global thought leader and Himanshu has wide experience in corporate officer of Accenture in Growth Markets, with published author in top business and finance and valuation. His work is focused on management oversight for all industries and academic journals. Her work is focused on building and implementing diagnostic services of Accenture’s business in Asia portfolio innovation strategy, industry frameworks and models to better understand Pacific, Africa, the Middle East and Latin disruption, value creation in the post-digital the probable future financial impact of America. He is also a member of Accenture’s age, and organizational renewal. She has today’s business decisions. He explores how Global Management Committee. Gianfranco extensive experience in corporate strategy organizations generate long term value has helmed his current role since 2014. and management consulting and has through innovative business models. advised executive teams of large companies Prior to this role, Gianfranco was group chief across Asia Pacific, US and Europe. executive of Accenture’s Products group, which served clients in the air, freight & travel services; automotive; consumer goods and services; industrial equipment; infrastructure and transportation services; life sciences; and retail industries. Acknowledgements The authors would like to thank Paul Nunes, Karina Gan, Koteswara Ivaturi, Victor Ekpu, Kevin Millan, Charchit Joshi for their work and contributions. THE FUTURE OF INNOVATION IN ASIA PACIFIC 2
Contents 02 About the authors 27 Blend well for best results 04 The increased appetite for 28 About the research innovation 31 References 09 The secret sauce for successful innovation 13 Rethinking your innovation investment strategy 20 Get ready to govern innovation more THE FUTURE OF INNOVATION IN ASIA PACIFIC 3
The economic uncertainty emanating from the unprecedented COVID-19 pandemic outbreak in early 2020 is making business leaders rethink their innovation strategies. In 2019, innovation was high on the agenda of Asia Pacific companies: over half of innovation investment (on average) was channeled into the most established, legacy businesses; in contrast, only 18 percent was allocated to Asia Pacific is a hotbed for innovation, For example, Louis Vuitton, the emerging businesses. Is this not only because of the demands of its most valuable luxury brand globally still the best allocation strategy immense markets (it is home to 60 is now making a move into the culinary given the current crisis? percent of the world’s population)1 but world: despite the upheaval caused by the very avid appetite for business-led the COVID-19 pandemic, the company This paper discusses why innovation. Consider this: There are proceeded with its plans to open its companies should allocate over 400 unicorns worldwide – 140 of first flagship restaurant in Osaka, innovation investments based on them are in Asia Pacific.2 Beyond the Japan in the first half of 2020.3 their businesses’ future potential–not young, entrepreneurial companies, the solely on today’s needs–and the role region also continues to inspire global that governance plays in helping leaders to step outside of their comfort extract value from those investments. zone and use innovation in new ways to expand their portfolio of businesses. THE FUTURE OF INNOVATION IN ASIA PACIFIC 5
According to Professor Eugene Fitzgerald, In Asia Pacific, while most companies strive The company has been actively attracting CEO of the Singapore-MIT Alliance for for innovation, they often struggle to turn global investments even during the times Research and Technology (SMART): associated investments into growth. Why? of COVID-19 pandemic: Jio Platforms has Because they do not direct their innovation raised $13.72 billion in less than 2 months, efforts strategically and with the right discipline. which marks the largest continuous “To me, innovation is Of course, there are notable exceptions. For fundraising action by a company example, Reliance Industries, which operated as anywhere in the world.7 the embodiment of a useful a major player in the oil and gas sector since the idea in the marketplace.4 early nineties, decided to venture into telecommunications in 2016. But instead of concentrating Back then, nobody expected that within a few only on businesses that serve years, Reliance Jio would become India’s largest the needs of today’s markets, telecom player, in both revenue and market share.6 While the venture into telecom sector was you need to allow for unfolding, Jio Platforms (a technology subsidiary of Reliance Industries) was investing in digital uncertainty to arrive, by platform with an aim to build a digital society channeling innovation into powered by Reliance Jio’s network. emerging businesses, where future growth will likely come from.”5 THE FUTURE OF INNOVATION IN ASIA PACIFIC 6
FIGURE 1 Executives say that they expect to increase innovation investments to the Asia Pacific companies are embracing innovation across their tune of 1.8 times by 2024, across their business portfolios entire portfolio of businesses. For the % of respondents who expect to apply each type of innovation to a “Large extent” or “Very large extent” in “2019” vs “in the next 5 years” 287 companies across Asia Pacific that we surveyed in 2019, this means 21% 23% 23% allocating nearly 14 percent of their Emerging revenues to innovation activities 56% 52% 56% BUSINESS MATURITY LEVEL (including R&D activities, new technologies, acquisitions, joint 27% 27% 32% ventures and partnerships). Growth 57% 54% 57% The adoption of innovation has an impact on businesses with varying levels of maturity, including legacy (the most mature businesses), growth (those experiencing strong market 59% 53% 53% Legacy demand) and emerging (the newest ventures yet 81% 76% 69% to be scaled). For example, when it comes to emerging businesses, 2.5x times as many Incremental Breakthrough Disruptive companies expect to apply innovation in 2024 when compared to 2019 (Figure 1). INNOVATION TYPE 2019 Next 5 years Sample N = 287 companies from Asia Pacific Source: Accenture Portfolio Innovation Survey, 2019 THE FUTURE OF INNOVATION IN ASIA PACIFIC 7
Innovation should result in a tangible impact, such as increasing your company’s top line. However, expanding your innovation budget will not be enough. What’s needed? Greater commitment to governing innovation across your entire portfolio of businesses. Many companies assume governance will stifle ingenuity. However, our research reveals that increased governance can create the right conditions for innovation to thrive in the right businesses, especially in times of crises. THE FUTURE OF INNOVATION IN ASIA PACIFIC 8
To better understand how FIGURE 2 companies govern innovation, we Portfolio Innovation utilized a proprietary framework called Portfolio Innovation: the INNOVATION TYPE application of incremental and non-incremental (breakthrough Incremental innovation Breakthrough innovation Disruptive innovation or disruptive) innovation across Enables small Enables new Enables an entirely businesses with different improvements or product or service new offering to maturity levels (Figure 2). extensions to variations, using a address an unmet existing offerings new technology need BUSINESS MATURITY LEVEL To test this model of Portfolio Innovation, we surveyed 1,090 executives globally (including Emerging businesses 287 from Asia Pacific) and interviewed over 20 global experts. The most nascent ventures; new business models, yet to be scaled We uncovered how companies are applying different types of innovation (disruptive, Growth businesses breakthrough and incremental) across their businesses. Experiences strong market demand; based on differentiated offerings We also learned how they extract tangible value from those investments: namely, by Legacy businesses adopting what we call innovation governance rituals. (See page 11) The oldest, most mature, businesses; provide steady cashflows THE FUTURE OF INNOVATION IN ASIA PACIFIC 10
12 Governance rituals enable innovation As part of the innovation survey, we examined governance rituals across four stages of innovation: Inspiration Ideation Experimentation Scaling 1. Put innovation at the 4. E veryone generates 7. E xperimentation 10. Scale with technology center of corporate ideas to improve existing investments are made as partners strategy offerings part of the budgeting 11. Scale with talent lifecycle 2. Actively communicate 5. A diverse team of partners the innovation agenda to experts generates ideas 8. E xperimentation 12. S cale through an employees and the for brand new offerings investments are funded innovation lab/digital investor community gradually 6. Identify disruptive ideas factory 3. Actively build a culture with the help of tech 9. Experiments are of innovation partners conducted by an innovation lab/digital factory For more information see About the research. THE FUTURE OF INNOVATION IN ASIA PACIFIC 11
According to Kiran Mazumdar-Shaw, Chairperson and Our research reveals that when companies are Managing Director of Biocon Limited: struggling to achieve growth, many concentrate their innovation resources in the businesses “Large organizations typically providing the highest share of revenue. get stuck at the ideation stage But with a forward-looking innovation investment because success tends to tempt strategy and more disciplined governance, leaders people into doing the same things can allocate resources to the right businesses with future potential in mind, not only the needs of today. that made them successful in the first place. When there is already a successful model, management focuses exclusively on exploiting the ‘tried and tested’ strategy by aligning their R&D, operations, processes and culture to it. When new ideas stop being generated and innovation models stop evolving, businesses put themselves in danger of obsolescence from new and disruptive ideas.”8 THE FUTURE OF INNOVATION IN ASIA PACIFIC 12
Ingredients for success Rethinking your innovation investment strategy THE FUTURE OF INNOVATION IN ASIA PACIFIC 13
To turn innovation investments FIGURE 3 into growth, chief strategy and Two portfolio models: Where do you channel your innovation investments? chief innovation officers need to MATURE PORTFOLIO BALANCED PORTFOLIO first determine how the composition of businesses in their portfolio will need to evolve in the future, and then set their investment strategy accordingly. We have 14% identified two main portfolio models. 25% Mature portfolio companies generate more 23% than half of their revenue from legacy 36% businesses today. In contrast, balanced portfolio companies generate more than 63% half their revenue from growth and 39% emerging businesses today. In our sample of 287 companies in Asia Pacific, a vast majority of companies (75 percent) have a mature portfolio today, while only 25 percent are balanced portfolio companies (Figure 3). This situation is not expected to change dramatically any time REVENUE soon; in the next five years, 64 percent of CONTRIBUTION (%) Legacy businesses Growth businesses Emerging businesses companies expect to retain a mature portfolio, while only 36 percent will have a balanced portfolio. Sample N = 287 companies from Asia Pacific Note: Mature Portfolio Companies N=215 (75% of the total). Balanced Portfolio Companies N=72 (25% of the total). Percentages represent average revenue generated by each business (legacy, growth, emerging) in the portfolio. Source: Accenture Portfolio Innovation Survey, 2019 THE FUTURE OF INNOVATION IN ASIA PACIFIC 14
From these two portfolio models, two FIGURE 4 innovation investment strategies emerge. Getting the innovation balance right is key to driving Will an organization focus on revitalizing the portfolio growth legacy business—a mature portfolio—or will it REVENUE GROWTH BY PORTFOLIO MIX (Asia Pacific) double down on its growth and emerging Past Revenue growth (2013-2019); (2013=100)* businesses? 140 INDEXED REVENUE GROWTH 135 130 125 120 Under the first strategy, In the second strategy, 115 Innovation for Longevity, Innovation for Balance, 110 mature portfolio companies companies channel innovation 105 funnel majority of innovation investments across their 100 investments into their legacy portfolio—legacy, growth 95 2013 2014 2015 2016 2017 2018 2019 businesses. In times of and emerging businesses— crises, the dominant role of in a relatively even manner. the legacy business can That way, their portfolio is Balanced Portfolio Companies Mature Portfolio Companies become a major bottleneck likely to be less fragile when for large companies, their legacy business is especially if that part of the unexpectedly disrupted, business is exposed to such as by the crisis of 2020. Sample: **Mature Portfolio Companies N=215 ***Balanced Portfolio Companies: N=72 declining, or volatile market Our research also indicates *Normalized revenues for 2013-2019 were obtained by first adding the revenues of all companies in the respective cluster, and then equating the sum for 2013 to 100. demand (e.g., airlines that that Asia Pacific companies ** Mature Portfolio Companies are those that generate >= 50% of total revenue from their legacy businesses. have grounded their fleets in that innovate for balance have *** Balanced Portfolio Companies are those that generate more than 50% of their revenues from growth and emerging 2020). been more resilient in recent businesses. years in terms of revenue Sources: Accenture Portfolio Innovation Survey, 2019, S&P Capital IQ, Accenture Research Analysis growth (Figure 4). THE FUTURE OF INNOVATION IN ASIA PACIFIC 15
The performance advantage of FIGURE 5 balanced portfolio companies Balanced portfolio companies apply innovation more evenly across their could possibly be explained by business portfolio while mature portfolio companies double down on their innovation choices (Figure 5). innovation in their legacy business % of respondents that applied each type of innovation to a “Large extent” or “Very large extent” in “2019” These companies have not hesitated to (Asia Pacific) apply non-incremental (breakthrough and disruptive) innovation in newer businesses. 17% 19% 14% Emerging What is more, balanced portfolio 42% 40% 38% BUSINESS MATURITY LEVEL companies in Asia Pacific spend 1.6x times more on innovation overall, compared to mature portfolio companies. We argue that 25% 24% 30% balanced portfolio companies in today’s Growth environment, where external disruption is 35% 38% 38% brutal can use these innovation lessons and investments more readily to activate new opportunities for growth. 66% 59% 57% Legacy 38% 36% 42% Incremental Breakthrough Disruptive INNOVATION TYPE Mature Portfolio Balanced Portfolio Sample: 287 companies from Asia Pacific. Mature Portfolio Companies N=215; Balanced Portfolio Companies: N=72 Mature Portfolio Companies are those that generate >=50% of total revenue from their legacy businesses. Balanced Portfolio Companies are those that generate more than 50% of their revenues from growth and emerging businesses. Source: Accenture Portfolio Innovation Survey, 2019 THE FUTURE OF INNOVATION IN ASIA PACIFIC 16
COMMONWEALTH SERUM CSL operates as one integrated global research and development organization that CSL is putting innovation where it truly matters – as of April 2020 CSL Behring LABORATORIES assembles global project teams, drawing (subsidiary of CSL Limited) has become a part is a global biotechnology leader from together staff from different countries of an industry alliance with other leading Australia, with market capitalization depending on their expertise. Its team of over pharmaceutical companies to develop a of $90 billion.9 Its subsidiary - CSL 1,700 research and development experts is potential plasma-derived therapy for treating dedicated to developing and delivering new COVID-19.13 CSL is also working closely with Plasma - is one of the world’s largest therapies to solve unmet medical needs. For University of Queensland by lending its collectors of human plasma with the year ending June 2019, CSL invested technical expertise and Seqirus vaccine to more than 230 collection centers in US$832 million (~10 percent of revenue) in bolster the efforts to develop an inoculation U.S., Europe and China.10 R&D efforts across businesses and around for coronavirus (COVID-19).14 US$3.3 billion in the last five years.11 Notably, CSL directs ~70 percent of its investments to new product and market development.12 THE FUTURE OF INNOVATION IN ASIA PACIFIC 17
When Innovating for Longevity, our research indicates that mature portfolio companies plan to double down on their innovation efforts to further strengthen their legacy business that is the key generator of cash flows. However, in times of crises, mature portfolio companies should not miss the opportunity to innovate for the upturn by directing sufficient resources to their newer businesses with strong future potential. THE FUTURE OF INNOVATION IN ASIA PACIFIC 18
GEELY AUTO GROUP Geely attaches great importance to innovation in pursuit of more sustainable Amidst the COVID-19 outbreak, Geely Auto is innovating quickly, by offering “contactless” is a leading automobile manufacturer manufacturing technologies. For instance, to vehicle purchasing.18 In the first week (Feb based in Hangzhou, China. The keep abreast with the connected cars trend, 10- Feb 16) the service was made available, company has expanded rapidly, Geely, Qualcomm and Gosuncn have the online orders increased more than fivefold including its notable acquisition of partnered to launch 5G/C-V2X-support compared with the same period a year earlier. vehicles in 2021.16 Sales leads from Geely’s website soared 75x. Volvo Cars in 2010. But Geely is not only focusing on getting bigger; it is The financial success is commendable: focusing on getting better across its between 2009 and 2019 Geely averaged a 10-year compound annual growth rate (CAGR) portfolio of businesses. For instance, of 15 percent in sales volume and 27 percent the group in 2019 launched new of cash dividend per share.17 electric car brand – Geometry; under this brand, Geely plans to introduce more than 10 pure electric models in multiple segments by 2025. The longer-range version of the model has an ability to travel up to 500 kilometers on a single charge.15 THE FUTURE OF INNOVATION IN ASIA PACIFIC 19
Get ready to FIGURE 6 Innovation was not governed extensively by Asia govern Pacific companies prior to the crisis INNOVATION GOVERNANCE BASED ON ADOPTION OF RITUALS* innovation % of respondents (Asia Pacific) more Extensive innovation governance: 9% 69% adoption of 6–12 rituals* Selective innovation governance: adoption of
Remarkably, the small number of FIGURE 7 companies that adopted six or more Extensive innovation governance helps reduce revenue decline rituals already, which we describe as during the time of crisis “extensive innovation governance,” EXPECTED REVENUE IMPACT AND COMMITMENT TO INNOVATION GOVERNANCE are expected to be less impacted by Revenue growth (y-o-y): 2020 (consensus estimates) over 2019 (Asia Pacific companies) COVID-19 crisis. Their revenue decline during the COVID-19 crisis is not expected to be as devastating when Companies governing -2.6% compared to companies that governed innovation extensively* 2.6x innovation haphazardly in 2019 Other companies** -6.7% (Figure 7). Note * Extensive innovation governance: adoption of 6-12 rituals (21 companies remain in this group in the future); **Others: adoption of
The chief strategy and chief innovation officers need to identify the right governance rituals to ensure the company’s innovation investments can achieve the desired growth across its portfolio of businesses. The core governance rituals that best support innovation in the next five years will depend on the expected future portfolio mix. In other words, governance priorities help companies allocate innovation resources in places where opportunities are most promising (Figure 8). FIGURE 8 Top innovation governance rituals based on future portfolio mix (Asia Pacific) FUTURE PORTFOLIO MIX Balanced (innovate for balance) Mature (innovate for longevity) Put innovation Actively Actively build a Everyone A diverse team I dentify Experimentation xperimentation E Experiments cale with S Scale with cale through S at the center of communicate culture of generates of experts disruptive investments are investments are are conducted technology talent partners an innovation corporate the innovation innovation ideas to generates ideas with the made as part of funded by an partners lab/digital strategy agenda improve ideas for brand help of tech the budgeting gradually innovation lab/ factory existing new offerings partners lifecycle digital factory offerings INSPIRATION IDEATION EXPERIMENTATION SCALING Note: Largest two gaps between current and expected future adoption of innovation governance rituals Source: Accenture Portfolio Innovation Survey, 2019 THE FUTURE OF INNOVATION IN ASIA PACIFIC 22
The future balanced portfolio FIGURE 9 companies expect to focus their Two innovation governance rituals stand out for future* governance priorities on building a balanced portfolio companies governing extensively in culture of innovation and scaling with Asia Pacific technology partners (Figure 9). % of respondents who adopt innovation governance rituals to a “Large extent” or “Very large extent” Actively build a culture 18% of innovation 69% Adoption in 2019 Scale with 19% Adoption in next 5 years technology partners 66% Sample N=103. Note: *Future Balanced Portfolio Companies are those that expect to generate more than 50% of their revenues from growth and emerging businesses. Source: Accenture Portfolio Innovation Survey, 2019 THE FUTURE OF INNOVATION IN ASIA PACIFIC 23
TDK, a multinational Japanese Another important factor that has helped TDK thrive is that it applies TDK recognized that the technology will be necessary to enhance the added value electronics company has built a innovation based on the specific needs of the rechargeable battery business in culture of innovation starting with of a geography; for instance, R&D the future and it plans to commercialize its top leadership to ensure that focused on mobile phone and natural StoreDot’s fast charging technology with innovation happens across the globe. energy in Europe, next-gen application this agreement.21 and high efficiency mass production TDK has focused on strengthening Between March 2010 and March 2019, the technology in Japan, smart grid related and diversifying its leadership, as products in America.20 company has registered a compounded reflected in the number of directors annual growth rate (CAGR) of 6.4% in TDK is also active in partnering with revenue, and it has expanded its and board members outside of Japan the technology start-ups. In 2018, operating margin by more than double (which has increased to 5 in 2018 TDK entered into a joint development over the same period.22 from 1 in 2002). 19 agreement with StoreDot Ltd., an Israeli startup that excels in fast charging technology for lithium-ion batteries. The fast charging flash battery technology makes it possible to charge a smartphone in approximately five minutes. THE FUTURE OF INNOVATION IN ASIA PACIFIC 24
Future mature portfolio companies FIGURE 10 innovating for longevity need to rethink Two innovation governance rituals stand out for future* mature how they generate new ideas to improve portfolio companies governing extensively in Asia Pacific existing offerings; and how to scale with % of respondents who adopt innovation governance rituals to a “Large talent partners (Figure 10). extent” or “Very large extent” Everyone generates 15% ideas to improve existing offerings 59% Adoption in 2019 Adoption in next 5 years Scale with talent 10% partners 55% Sample N=184. Note: *Future Mature Portfolio Companies are those that expect to generate >=50% of total revenue from their legacy businesses. Source: Accenture Portfolio Innovation Survey, 2019 THE FUTURE OF INNOVATION IN ASIA PACIFIC 25
Japan’s FAST RETAILING, Fast Retailing CEO Tadashi Yanai in late 2017 highlighted that “In the apparel Attracting the best talent does not stop with its supply chain: in 2018, which has market industry, one company cannot dominate Fast Retailing took a minority stake in capitalization of over $59 the world and it is necessary to grow Lemaire, a brand established in France by billion23 has recognized the together with partners.”25 Christophe Lemaire and Sarah-Linh Tran to tap into the talent of Mr. Lemaire and importance of partnerships in To overhaul its supply chain, the company his experience as a designer.27 That way, its scaling efforts. Among has partnered with logistics company the company can continue to command other brands, the group Daifuku which has helped transform Fast Retailing’s flagship warehouse in Tokyo its position as one of the world’s leading manufacturers and retailers of private- operates more than 2,000 into a 24-hour operation, largely reliant label apparel. Uniqlo stores in over 20 on robots. countries and expects to In 2019, the company added two new expand into India and Italy.24 partners Mujin Inc, and Exotec Solutions SAS, to expand its alliance with Daifuku. As part of the partnership, Fast Retailing will build an unparalleled supply chain by expanding alliances with companies that have advanced technologies, while recruiting experts to spearhead supply chain reforms.26 THE FUTURE OF INNOVATION IN ASIA PACIFIC 26
Blend well for best results It takes the right mix of innovation and governance When leaders align their future Toyota president Akio Toyoda describes Innovation is seen as a innovation investment strategy to Woven City as an opportunity for the creative force that cannot the desired portfolio mix, they gain company to test autonomous technology the power to turn innovation into a real and smart city infrastructure. be controlled, but in reality advantage. Doing so can require what a systematic approach to Toyota, along with the architect seems like dramatic steps. managing innovation is key BIG (Bjarke Ingels Group) from Denmark, Take for example Toyota’s Woven City, will prototype new ways for technological to greater financial impact. a prototype city of the future where assistance to augment daily life, no Leading companies recognize people, buildings and vehicles are matter where you might be in that to sustain strong growth connected through sensors and data. Woven City. they need to stay committed This fully connected ecosystem will allow Ingels highlights in-home robotics and to governing innovation scientists and researchers to test an array of new technologies, including artificial sensor-based AI that will automatically extensively. restock the fridge, take out the trash, intelligence, human mobility, robotics, Are you ready to improve and check the health of the homeowner. materials science, sustainable energy, your innovation governance Woven city is scheduled to break ground in one controlled environment. discipline? near Mt. Fuji, Japan, in 2021.28 THE FUTURE OF INNOVATION IN ASIA PACIFIC 27
About the research In order to better understand how portfolio companies approach innovation, how they allocate innovation investments across different businesses and how they manage those investments, we structured our research in three phases: 1 Exploratory interviews 2 Senior management 3 Financial analysis First, we conducted twenty in-depth innovation survey Finally, we sourced and analyzed interviews with experts in the We conducted an extensive financial data for the surveyed corporate, non-corporate and phone-based survey with 287 companies (i.e., revenue growth); we academic arenas, across various respondents in senior positions in explored and tested relationships regions and industries, to better Innovation, R&D, Strategy, Marketing between innovation type adoption understand the contemporary and Operations (see Figure 11). Each and expected business performance perspectives on innovation. respondent represented a company at in Asia Pacific. or larger than $1 billion USD in annual revenues. The companies were based in 4 geographic markets – India, China, Japan and Australia. As part of the innovation survey, we examined governance trends across four stages of innovation (see page 29). THE FUTURE OF INNOVATION IN ASIA PACIFIC 28
Governance trends across four stages of innovation Inspiration Ideation Experimentation Scaling 1. Put innovation at the center of 4. Everyone generates ideas to 7. Experimentation investments are 10. Scale with technology partners corporate strategy improve existing offerings made as part of the budgeting My company actively engages with lifecycle Our c-suite puts innovation at the Everyone is responsible for partners across our ecosystem to centre of our corporate strategy (i.e. generating ideas to improve existing My company makes investment get access to the required Innovation agenda features offerings. Especially employees decisions for experimentation with technologies to help us scale the prominently in our annual reports, on interacting with customers regularly ideas that rely heavily on new most promising ideas faster. the website etc.). (e.g., Customer service officers) are technologies formally, as part of the 11. Scale with talent partners required to systematically generate budgeting cycle. 2. Actively communicate the and communicate ideas. My company actively engages with innovation agenda 8. Experimentation investments are partners across our ecosystem to 5. A diverse team of experts generates funded gradually Our c-suite actively communicates get access to specialised talent and ideas for brand new offerings the innovation agenda with a high To allocate investment for expertise to help us scale the most degree of transparency to everyone A diverse team of experts, for experimentation my company promising ideas faster. within our entire organisation and to example technologists, engineers or releases seed funding initially, and 12. Scale through an innovation lab/ the investor community. designers assembled from different then increases over time based on digital factory areas of the business, and refreshed the results from experiments (e.g., 3. Actively build a culture of on a regular basis, is responsible for Pilot testing of a minimum viable A specialized organizational entity innovation generating ideas for brand new product). such as an ‘innovation lab’ or a Our c-suite actively builds a culture offerings. ‘digital factory’ is responsible for 9. Experiments are conducted by an that is required to drive innovation scaling ideas that rely heavily on 6. Identify disruptive ideas with the innovation lab/digital factory (e.g., By increasing workforce new technologies. help of tech partners diversity, hiring of entrepreneurs My company manages etc.). To identify potentially disruptive experimentation with ideas that rely ideas, we collaborate with heavily on new technologies through companies that are at the frontier of a specialized organizational entity, new technologies, for example which serves the needs of all artificial intelligence start-ups or business units (e.g., An ‘innovation well-known technology firms globally lab’ or ‘digital factory’). or within our industry. THE FUTURE OF INNOVATION IN ASIA PACIFIC 29
FIGURE 11 Portfolio innovation survey – Asia Pacific 287 respondents from senior positions in Innovation, R&D, Strategy, Marketing and Operations Organizational level Annual revenues C Suite 23% US$1-9 Billion 58% Vice President US$10-29 Billion 23% /Director 24% US$30-49 Billion 9% Senior Manager 54% US$50 Billion or more 9% Functional area Number of people Innovation 6% 501 - 1,000 1% Research & 1,001 - 5,000 14% Development 5% 5,001 - 10,000 19% Strategy 22% 10,001 - 25,000 29% Marketing 25% 25,001 - 50,000 15% Operations 41% 50,001 - 100,000 8% More than 100,000 14% THE FUTURE OF INNOVATION IN ASIA PACIFIC 30
References 1 United Nations World Population Prospects 2019 16 AutoTechInsight – Geely Partners with Qualcomm, Gosuncn 2 Asia Unicorns: A List to Watch 17 Geely – Annual Results 2019 3 CN Traveler – Louis Vuitton has Opened its First Restaurant in Osaka 18 Geely – Geely Auto Launches Full Online Car Buying and Home Delivery Service 4 Asian Scientist – Asia’s Scientific Trailblazers: Eugene Fitzgerald 19 TDK – Annual Report 2018 5 Accenture Research - Interview with Professor Eugene Fitzgerald, SMART 20 TDK – Four-Base System to Carry out Research and Development February 2020 21 TDK – Announcement of Strategic Partnership to Further Accelerate TDK’s Global 6 Livemint – 3 Years After Launch, Jio Becomes No.1 Telco by User Base, Revenue R&D Activities 7 Hindustan Times – How Reliance’s Jio Platforms Snapped 10 Deals in 2 Months 22 TDK – Annual Report 2019 8 Accenture Research - Interview with Kiran Mazumdar-Shaw, Biocon March 2020 23 Fast Retailing – S&P Capital IQ – Market Capitalization as on 17th June 2020 in USD 9 CSL – S&P Capital IQ – Market Capitalization as on 17th June 2020 in USD 24 Financial Times – Fast Retailing: Fit for the Future 10 CSL Plasma – About Us 25 Financial Times – Fast Retailing: Fit for the Future 11 CSL – Annual Report 2019 26 Fibre2fashion – Fast Retailing Expands Partnership with Mujin & Exotec 12 CSL – Research and Development 27 Fast Retailing – Fast Retailing Announces New Phase of Partnership with LEMAIRE 13 CSL – CSL’s Global Role in Battling COVID-19 28 Fastcompany – Toyota’s New ‘Prototype Town’ 14 The Sydney Morning Herald – ‘Too Early to Relax’: CSL Top Scientist Warns on Coronavirus 15 Reuters – China’s Geely Launches New Electric Car Brand ‘Geometry’ THE FUTURE OF INNOVATION IN ASIA PACIFIC 31
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