The Eviction Process For private landlords and PHA landlords - City of Philadelphia

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The Eviction Process For private landlords and PHA landlords - City of Philadelphia
The Eviction
Process
For private landlords and PHA landlords
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
Background
•   PHA has, roughly, 14,000 public housing units.
•   Provides subsidy assistance to 18,000 units under HCV
    program
•   85,000 people on public housing waiting list
•   Each tenant’s rent is set at 28% of their annual income.
•   A change in income will result in a change in rent.
•   Handles approximately 340 cases in landlord/tenant court
    each month.
•   Less than 3% of our units have cases in litigation in any
    given month.
•   PHA completes about 268 evictions per year.
•   That number is 1.8% of our public housing units.
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
Before Filing a Complaint
•   Contact tenant in attempt to resolve lease violation

•   Payment agreements and/or attempt to resolve dispute

•   Tenant served with at least 2 official written notices of
    intent to file for eviction

•   Eviction filed in Landlord Tenant Court
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
Before Filing a Complaint: PHA
•   PHA provides tenants with three (3) pre-trial resolution
    opportunities before a Complaint is filed in Municipal Court:
      1)   Pre-trial repayment agreements for rent owed for less than two
           months, and
      2)   Grievance hearings for lease terminations due to issues disputed by
           the tenant, and
      3)   Conflict resolution meetings between tenants in dispute with one
           another.
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
What Makes a Landlord
Move for Eviction?
•   Breach of Lease
     Non Payment of Rent
     Unauthorized Occupants
     Criminal or Nuisance activity that disturbs other’s right to
      peacefully enjoy the property
     Failure to complete recertification
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
Landlord Communication with
Tenants
•   Rent reminders are sent to tenants after the 5 th of the
    month.

•   Letters/calls requesting payment of rent and/or curing
    breach of lease.

•   Notices of Lease Termination are mailed to tenants.

•   A Notice of Proposed Action is sent to the tenant.
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
PHA: Required Landlord
Communication with Tenant
•   Monthly rental statements are mailed to tenants.
•   Rent reminders are sent to tenants after the 5 th of the
    month.
•   Letters requesting rent conferences are mailed to
    tenants.
•   Letters requesting conflict resolution meetings.
•   Two (2) notices for recertification compliance meetings
    are sent to tenants.
•   Notices of Lease Termination are mailed to tenants.
•   A Notice of Proposed Action is sent to the tenant.
•   Phone calls to tenants regarding the breach.
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
Notice of Lease Termination
•   PHA issues a Notice of Lease Termination (NLT).
       Notifies tenant of nature of breach
       Offers tenant the option of a grievance hearing
       Offers tenant a pre-trial payment plan
       Advises tenant to address the issue with management within
        30 days

•   If tenant does not respond to the NLT, PHA files a
    Complaint in Municipal Court.
     Tenant has until the day of trial to resolve the breach

•   If no resolution is reached, PHA will take the case to
    trial.
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
What happens when there is
a judgment against a tenant?
•   The tenant has 10 days to appeal.

•   A landlord can not gain possession until the court has
    awarded possession of the property to the landlord.

•   A landlord can not gain possession until a minimum of
    21 days have passed and the appropriate Writs of
    Possession have been filed.

•   PHA: If there is a money judgment against the tenant,
    the tenant can have the money judgment satisfied by
    paying the amount of the judgment.
The Eviction Process For private landlords and PHA landlords - City of Philadelphia
Consequences to the landlord
•   Cost
       Filing a Complaint - $95
       Filing Writs of Possession - $11.60
       Serving a Writ of Possession - $95
       Serving an Alias Writ of Possession - $35
       Moving truck fees - $949 - $1,350 (including 30 days of storage)
       Storage of belongings (on or off site) - $2,500-$9,000
       Turnover/Rehab of Property - $3,000-$50,000

•   Timing
     A landlord can not take possession until a minimum of 21 days
      has passed.

•   Loss of Income
     Landlord can only collect the judgment amount to stop the
      eviction, not the total amount due at time of eviction.

•   Possible damage to the property
City of Philadelphia
            Department of
        Licenses & Inspections
City of Philadelphia Task Force on Eviction Prevention and Response
                         November 21, 2017

                                                                      1
L&I’s Roles and Responsibilities
• The mission of the Department of Licenses & Inspections is to enforce
  the City of Philadelphia’s codes for the safe and lawful construction
  and use of buildings.
• L&I issues and inspects all construction and demolition permits;
  conduct code inspections for fire, property maintenance, and
  business compliance; issue business and trade licenses; and seal and
  demolish vacant buildings.
• Scope of the Department’s authority:
   • 570,000 parcels in the city
   • 53,790 permits and 119,320 licenses issued in FY17 = $60 million in revenue
     to the general fund
   • 61,341 complaints received in FY17
   • 356,027 inspections performed in FY17
   • 140 inspectors                                                                2
Rental Landscape
• Number of rental units (estimated) = 273,000 (self-reported)
   • 260,000 require licenses. PHA units not required to be licensed.
• Number of rental licenses = approximately 77,000
• Number of licensed rental units = approximately 208,000
• Capture rate = 80%
   • Where is the other 20%? Many are tangled title, deed fraud, rent-to-own
     agreements, and other complicated legal situations. Suspected 14,000
     tangled titles.
• Who are our landlords?
   • 86% of licenses for 1 or 2 unit buildings
   • 6% of licenses for 5+ unit buildings
   • 40% of units (~ 90,000) owned by landlords with 4 or fewer total units
                                                                               3
Rental License Process
• License must be renewed annually. Cost is $55 per unit (as of 7/1/17). All
  units in one building are on same license.
• Landlords can apply: online (eCLIPSE), through mail, or in person.
  Approximately 60% are done online – this is the preferred process.
• License application requires a mailing address within Philadelphia.
• Landlords cannot obtain a rental license if:
   • There are code violations at the property (Phila. Code 9-3902).
   • They are not tax compliant (business taxes or property taxes at the property at
     issue).
• If no rental license, landlord can be cited for code violation.
• Rental licenses not required if owner occupies one unit in a building with
  four or fewer units or if unit is being rented to family member.
                                                                                       4
Inspection Process
• L&I inspects rental units on a complaint basis.
• Complaints received through 311. Most complaints from tenants re:
  interior issues. Also receive complaints from neighbors re: exterior issues.
• For most complaints, response time is within 20 days. More serious
  complaints can be within 48 hours.
• Inspector will attempt to schedule appointment with tenant if contact
  information is provided in complaint.
• If tenant is not home or does not provide access to inspector, inspector will
  leave contact information.
• Inspector will make two attempts to enter the property. If no access
  provided after two visits, complaint will be closed.

                                                                                  5
Violation Process
• STEP 1: INSPECTION. If inspector finds code violations, a Notice of Violation
  is issued to the owner at addresses provided on license and in city records.
   • Reinspection scheduled in 35 days (for most violations).
   • Owner has opportunity to appeal to L&I Review Board within 30 days of initial
     violation. Appeals stop enforcement pending outcome of hearing.
• STEP 2: REINSPECTION. If violations remain upon reinspection, a final
  Notice of Violation is issued to the owner.
   • Second reinspection scheduled in 35 days.
• STEP 3: FINAL INSPECTION: If no compliance upon second reinspection, the
  inspector forwards the case to court processing unit and case is reviewed
  for court eligibility.
• Average 70% compliance rate after two inspections.
                                                                                     6
Enforcement Process
• Once a case is sent to court, L&I no longer controls process.
• Court process can be several months, depending on volume of cases
  and available court time.
• Most violations sent to Municipal Court (fines only, up to $12,000).
   • If only violation is failure to have a rental license, most likely will not be sent
     to court.
• Serious violations sent to Equity Court (fines and remedy in equity).
   • Violations involving fire alarm systems, plumbing and heating systems, etc.
• All fines and orders at discretion of judge.
• Unpaid fines sent to collections agency.

                                                                                           7
Cease Operations Procedure
• L&I has authority to issue a cease operations order at buildings determined
  to pose an immediate threat to the health and safety of occupants or the
  public. Examples:
   • No operating heating system in the winter with elderly or young child occupants.
   • No running water or functioning plumbing system.
   • Serious fire hazards including non-functioning alarm or suppression systems (multi-
     family buildings) or excessive trash or debris blocking exits, etc.
   • Imminently dangerous structural conditions.
• Cease operations orders are an absolute last resort in residential
  occupancies.
   • Must be approved by a judge – high degree of proof required.
   • Involves extensive coordination with police and social services agencies.
   • Results in a homeless family and a vacant building.

                                                                                           8
Landlord Responsibilities
• Keep active rental license.
   • If license lapses, owner will be required to pay back years at next renewal.
• At time of each new lease, provide tenant with copies of:
   • “Partners for Good Housing” booklet and supplement (Phila. Code 9-3903)
   • Certificate of Rental Suitability (Phila. Code 9-3903)
       • Certificate includes all serious violations issued more than 90 days prior.
   • Lead disclosure certification (Phila. Code 6-803)
   • Rental license (pending legislation)
• Be aware of all Property Maintenance and Fire Code requirements.
• Make prompt attempts to repair any violations.
   • If tenant prevents repairs from being made, appeal violations to L&I Review Board and
     contact inspector.
• Keep records in order – remain tax compliant, update mailing addresses with city,
  apply for licenses and permits online.
• Hire a property manager if necessary.
                                                                                             9
eCLIPSE Application
• New in 2017 – questions re: lead disclosure certification

                                                              10
Tenant Responsibilities
• Before renting a unit, review the property history online. All
  information is on our website in real time:
   • License status
   • Violation status
   • Owner name and contact information
• If there are code violations, call 311 to report. Leave contact
  information (always anonymous).
• Provide inspector access to the unit. Obtain inspector’s contact
  information for follow-up questions.
• Provide landlord prompt access to unit to make repairs.
• Follow up through website to see status of violations.

                                                                     11
Property History Search

                          12
Rental License Search

                        13
Violation Search

                   14
How Does All of This Affect Eviction?
• L&I is not a party to any landlord/tenant actions, whether in L/T court or Fair Housing
  Commission hearings. We do not have access to L/T or FHC records.
• L&I information can be used as evidence in all proceedings.
    • Judges and FHC should accept website printouts of licenses and violations, including printout
      showing lack of a license.
    • In early 2019, more “official” information will be available online – including actual copies of
      licenses and copies of Notices of Violation.
• L&I frequently caught in middle of landlord/tenant disputes.
    • Our role is code enforcement. We cannot provide legal advice, make a determination as to who
      caused damage, judge whether landlord made legitimate attempts to repair, or review leases.
        • Example: If landlord obtains license shortly before filing eviction action, we would have no way to know that at
          time of license issuance. Up to court or FHC to determine whether license was obtained for the purpose of
          eviction.
• If landlords/tenants maintain a good relationship, code enforcement is not usually
  necessary.
    • L&I receives complaints about approximately 20,000 rental properties annually – less than 10% of
      the total number of units. That means that the majority of landlords and tenants follow the law.

                                                                                                                             15
Active Rental Licenses - Heat Map
                                   Department of Licenses and Inspections, City of Philadelphia

                                                                              Low Density of Active Rental Licenses

                                                                              Medium Density of Active Rental Licenses

                                                                              High Density of Rental Licenses

Created by L&I GIS Unit - 11/13/2017
                                                                     0    1       2             4 Miles
                                                                                                                ²
Philadelphia Fair Housing
      Commission
Philadelphia Fair Housing Ordinance

• City Council enacted FHO in 1962
• Philadelphia Code § 9-800
• FHO established Fair Housing
  Commission
     • Granted investigative and
       enforcement authority
     • De facto enforcement
       for L&I
Fair Housing Commission
             Key Points
• Agency where Tenants file complaints to
  exercise their legal rights
• Free, do not need a lawyer, efficient
• Cases end with positive outcomes for
  tenants, landlords and neighborhoods
Fair Housing Commission
               Overview
• Composed of 5 members appointed by the
  Mayor
• Power to hold hearings and conduct
  investigations in connection with any unfair
  rental practice
• Authority to compel the attendance of
  witnesses and production of documents.
FHO §9-800
 History (legislative intent from 1962)
• City enacted health and safety Codes to
  protect its residents
• Code enforcement hampered when owners
  evicted tenants who filed complaints
• Fearful of eviction, tenants were hesitant to
  report violations
The Law - FHO § 9-804
             Unfair Rental Practices
Whenever a premises is found in violation of any
provision of The Philadelphia Code and a violation
notice is issued, it shall be illegal for a landlord to:
•   (a) Terminate the lease
•   (b) Transfer possession of the property
•   (c) Modify any term or condition of the lease
•   (d) Modify the lease to collect cost of making repairs
    and/or if violations remain uncorrected for 1 year or
    more
FHO § 9-804
        Retaliation is also prohibited
• An owner or landlord cannot terminate or modify any
  terms of a lease with a tenant in retaliation for:
     • Violations found against the premises
     • Filing of a complaint alleging a violation
     • Joining of any lawful organization
     • Any other exercise of a legal right
     • An incident of domestic violence or sexual
       assault
FHO §9-804
  Unfair Rental Practices (continued)

• Landlord Exceptions to FHO:

  • Sale of the premises but a subsequent
    landlord must comply
  • L&I determines that the premises must be
    vacant for the work to be completed
Additional DV and SA Protections
               § 9-804 (6)

• Landlord must allow a tenant, who is a victim of
  DV or sexual assault, to terminate the lease early
  without penalty provided the tenant follows
  certain procedures.
Other provisions in FHO

• Landlord may not unlawfully retain
  security deposit
• Landlord may not accept rent until lease is
  executed and parties given copy
• Landlord must give tenant 30 or 60 days
  written notice of rent increase
• Landlord of multi-family building must
  disclose smoking policy at lease signing
• No provisions of the FHO can be waived
Enforcement and Penalties

• If Commission finds an unfair rental practice
  has been committed, can issue an order
  appropriate under the circumstances

• Violations of the Fair Housing Ordinance are
  subject to fines of $300 per incident and cost
  of prosecution
Intake Process
• Interview
• Provide documentation such as lease, rent
  receipts, letters to and from landlord etc…
• Documentation of condition of property
• L&I violations or Service File Number
• Docket complaint
• Serve on landlord/owner
• Schedule hearing
FHC Hearings
• Trial structure (plaintiff, defendant, attorneys)
• Court reporter to make a record
• Testimony and evidence
• Commissioners weigh facts presented and
  render decision
• Issue formal orders
• 30 days to appeal to Court of Common Pleas
Fair Housing Commission Stats
•   250 cases a year
•   Multiple hearings for each case
•   2015 55% of landlords without licenses
•   2016 42% landlords without licenses
       • 20% cases went to Municipal Court
• 2017 40% landlords without licenses
       • 28% cases went to Municipal Court (caveat)
FHC v. Municipal Court
Offense                      Defense
• No cost to file            •   Cost to file
• Multiple Commissioners •       One judge
                             •   Violations do not have to be
• Violations must be closed      closed
• Judgments usually involve •    Judgments usually involve
  repairs and payments           payments and possession of
• Informal rules of evidence     property; enforced by
• Standard for appeal            eviction
                             •   Formal rules of evidence
                             •   Standard for appeal
Municipal Court Rule 134
• If a tenant files a complaint with the FHC,
  before the landlord files an eviction action,
  the Municipal Court shall continue the case
  for a sufficient period to enable the FHC to
  hold its hearings

• If a landlord files an eviction action in
  Municipal Court first, the FHC will not accept
  the case prior to the date of the eviction
  hearing
Municipal Court Rule 134 (cont)
• Judge has the authority to send cases to the
  Fair Housing Commission.

• The cases should be continued for at least 60
  days if the tenant can prove the rent is current
  and the property has Code violations, or the
  eviction action is retaliatory
Philadelphia Commission on Human Relations
      Fair Practices Ordinance § 9-1108
            Housing Discrimination
 •   Race                 •   Ancestry
 •   Ethnicity            •   Disability
 •   Color                •   Age
 •   Sex                  •   Marital status
 •   Sexual orientation   •   Source of income
 •   Gender identity      •   Familial status
 •   Religion             •   Domestic or sexual
 •   National origin          violence victim status
Thank You!
Rue Landau, Esq.
Executive Director
PCHR/FHC
601 Walnut St, Ste 300 South
Philadelphia, PA 19106
Phone 215-686-4673
Rue.Landau@phila.gov
www.phila.gov/fairhousingcommission
Mayor’s Task Force on Eviction Prevention and Response
Relevant Legislative Proposals
November 11, 2017

 Number        Topic         Councilmembers     Summary                                                                          Current Status
 Bill 170827   Squatters,    Oh                 Establishes procedures to remove squatters from property. A person who           In Committee on Housing,
               Rental                           occupies a property without the permission of the owner of record of a           Neighborhood
               License                          property is presumed to be a squatter. If the current owner complains to the     Development, and the
                                                Police, the Police immediately notify the squatter, who has 48 hours to leave    Homeless
                                                the property. Describes a squatter as someone who is “creating a condition
                                                that could erupt in violence endangering lives and promoting the prospect of
                                                injuries to persons and damage to properties.”
 Res. 170841   Squatters,    Taubenberger,      Authorizes the Committee on Housing, Neighborhood Development, and the           Adopted
               Rental        Reynolds Brown,    Homeless to hold hearings to discuss the impact of squatting in Philadelphia,
               License       Domb, O’Neill      the victims of squatting, and additional measures and best practices to          Hearing held 11/6
                                                prevent squatting.
 Bill 170853   Tenant        Henon, Greenlee    Requires that tenants of rental units be provided with a written disclosure of   In Committee on Rules
               Rights,                          the Landlord’s Rental License Information to accompany lease. The disclosure
               Rental                           will provide contact information for L&I to verify the information provided
               License                          before the lease is executed
 Bill 170854   Tenant        Jones, Parker,     Amends the code section “Unfair Rental Practices” to include language about      In Committee on Law and
               Rights        Gym                good cause evictions. Requires that landlords not evict tenants upon             Government
                                                expiration of a lease without good cause. “Good cause” includes failure to
                                                comply with a material provision of the lease or with reasonable rules for the
                                                premises. “Good cause” does not include a proposed rent increase or other
                                                change to the terms of the lease unless the tenant has been given the option
                                                of accepting the proposed changes, and has declined the option. The option
                                                must be offered even when the landlord is renovating the premises and the
                                                tenant would have to vacate during renovations.
 Bill 170560   Tenant        Jones, Parker,     This bill adds language about rental housing to the Philadelphia code section    In Committee on Law and
               Rights        Blackwell, Gym,    relating to Condominium and Cooperative Conversions. It would require            Government
                             Greenlee,          property owners to give their rental tenants six months’ notice before
                             Reynolds Brown     making a significant lease change involving a planned significant building
                                                renovation or a change in the general use of the property.
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