The Employee Assistance Programme For concerns big or small - Bloomfield Health ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
The Employee Assistance Programme For concerns big or small
Feel Happier at Work
We all need someone Confidentiality
to talk to, especially As an external EAP
when life gets on top of provider, we are bound
us. Your Vhi Employee by strict professional
standards regarding
Assistance Programme
confidentiality and the
(EAP) is here to help disclosure of employee
you cope with all of details who seek our
life’s ups and downs. services.
This free, confidential You choose what information you
service is available to share with us, and no details will be
you and your family given to anyone unless you instruct
us to. The only exceptions are where
members* at any time, there is a risk to someone’s life or
providing immediate safety or where it is required by law.
access to fully qualified, Your company will only be provided
accredited counsellors with anonymous statistical data for
service evaluation purposes; they will
and information never receive data which identifies
specialists. individual employees.
Our dedicated team of professionals
have the knowledge and expertise
to help you with any concerns you
may have, big or small.
Family member is categorised as direct family
*
or anyone living under the same roof.
Peace of Mind as an Employee
Managing Money
You can talk to us about proactive measures or Budgeting
whatever is on your in reacting to times of Pensions
Banking
mind, and rest assured, crisis. We cover a full
Credit cards
your EAP can provide spectrum of issues; Savings
the practical assistance from personal & family Property
& emotional support matters to work and
you need both in taking money problems.
Personal & Family Issues Work Issues
Relationship challenges Promotion
Legal issues Career progression
Infertility Relationships at work
Caring for relatives Management consultation
Grief
Health & Fitness Babies & Children Managing change
Divorce or separation Stress Pregnancy
Family friction Nutrition Juggling work & home
Unplanned pregnancy Life stages Difficult teenagers
Emotional health Post-natal depression
Depression Childcare
Smoking & drinking
Choose the Service that Suits You Best
We have a wide range The type of counselling we provide
is referred to as ‘Solution Focused
Referrals to Specialist Manager Support
of benefits and services Short Term Counselling’ and
Counselling Services Helpline
available 24 hours a works with current issues in a goal If longer term counselling Our Manager Consultation
oriented manner, identifying existing
day, 365 days a year, or in-depth psychotherapy Service ensures that
strengths and potential solutions
is required we will identify management level staff
including: in a collaborative way between the
counsellor and the employee. appropriate resources have access to professional
Telephone & Face-to-Face The process commences with a for you in your local area, information and resources
Counselling
telephone assessment to identify including low or no cost needed to deal with or
appropriate short term issues that
options. resolve specific issues
We provide counselling can be reasonably addressed within
and concerns.
the short term counselling model.
24 hours a day, 7 days a
week via telephone or, if Managers are provided with an
you prefer a face-to-face independent, expert resource to
discuss difficult or sensitive issues
session; appointments
that are affecting team members.
can be made at a location This service helps managers
convenient to you. enhance strategic and interpersonal
skills, improving their individual
performance and that of their staff.Parent Coaching
Parenting today is These are just a few examples.
We offer support, whatever parenting
not an easy job. issue you bring.
There are times when
Parent Coaching takes place over
we can all use a little the phone with a member of our
extra support and counselling team. The number of
sessions are agreed in advance and
information to get scheduled to fit your availability,
us through everyday so that you can fully benefit from
parenting challenges. the calls without fear of interruptions.
Common Parenting
Issues
Helping children cope with
change - moving house, new
school, bereavement, separation
and divorce
Understanding and managing
emotions, communication skills,
how to listen
Helping your child at school,
sibling issues, self-esteem,
anxiety, bullying
How to stay calm, identifying
your strengths as a parent,
strategies for self-careCareer Coaching
If you have questions Coaching helps you to look more
closely at your job description,
The focus of the sessions Following your initial contact with
your EAP, career coaching needs will
or concerns about will depend on where you be explored and an agreed number of
identifying your strengths and
are in your career, and what
your career and weaknesses in meeting the goals
changes you wish to make.
weekly telephone coaching sessions
will be scheduled. Sessions will be
of your job. Typically, over a number
performance, and of sessions, you are supported These may include: arranged to fit your availability,
want to explore these in identifying and evaluating
Understanding performance
so that you can obtain maximum
benefit from the calls without fear
your own strengths, weaknesses,
work related issues in opportunities and threats (SWOT),
and competence management of interruptions.
a confidential manner, with a developed SWOT as one of the Identifying your career objectives
then Vhi’s career outcomes.
Aligning individual career
coaching service is Coaching will support you in utilising
planning with company
competence needs
only a phone call away. your skills and competence more
Identifying career and promotion
effectively, helping you to consider,
understand and take charge of all opportunities
How does Career aspects of your performance. Conducting and participating in
Coaching work? It can also help you to identify and performance appraisals/reviews
foster new relationships within,
Coaching supports you and outside, the organisation. Identifying and changing
in understanding how Coaching facilitates ‘outside the box’ behaviours at work
you contribute to the thinking, encouraging and helping
organisation by identifying you to come to new realisations
your key behavioural about your engagement with
your work.
patterns at work.Critical Incident Support
Critical incidents are If you are affected by a critical incident,
your EAP can provide you with
unexpected events immediate telephone support 24/7 via
and occur outside the freephone helpline and referrals
may also be made to face-to-face
our normal range of counselling.
experience, affecting
our everyday lives.
Such incidents can
take many forms: the
death or illness of a
close family member
or colleague, a
workplace accident,
fire, assault, theft or
suicide.
A variety of reactions may occur in
the aftermath of a critical incident.
Some of these reactions can manifest
themselves immediately at the scene
of the event, while others may appear
in the following hours, days or even
weeks. These reactions may include
feelings of anxiety, fear or guilt.Specialist Information Service (EAP) Online Portal
Sometimes you just Our employee To that end we aim to provide
the broadest possible means of
need help to navigate assistance services are contacting the service, and so as
through complex specifically designed part of this commitment we offer a
dedicated online portal. The portal
issues like: to be convenient for contains information about the
Finance, legal, family matters
employees to access in service and employees can download
useful factsheets on subjects like
and consumer affairs. ways that protect their stress, parenting, finance and work
confidentiality and fit life balance.
By calling our Information
Specialists team you have direct with their demanding In addition, the website brings
access to qualified and experienced lifestyles. you a number of tools, designed to
professionals. help address issues affecting your
personal life, work life and health
You will have unlimited access to and wellbeing and to assist you to
this service, helping to save time prepare for future work and life
and disruption when you’re not sure
changes, these include:
of the right way to proceed.
Self-Help programmes
Mindfulness tools
Well-being screeners
Smoking cessation planner
Health calculatorsEmployee Assistance Programme (EAP) Services Your confidential counselling service is available 24 hours a day, 365 days a year. If there’s an issue that’s been bothering you, a simple phone call or email could set you on the path to a solution that may ultimately change your life for the better. Whatever the issue, you can call us day or night on Freephone 1800 995 955 Or, if you’d rather, email us at eap@vhics.ie or, access your EAP Online Portal www.wellbeing-4life.com EAPEmployee955
You can also read
