The Digital Revolution and Transformation of the US Health Care System

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The Digital Revolution and Transformation of the US Health Care System
The Digital Revolution and
Transformation of the US Health
          Care System
                    Germany April 2018
                          Lawrence Friedman, M.D.
                      Associate Dean for Clinical Affairs
                    Professor of Pediatrics and Medicine
 University of California, San Diego School of Medicine and Health System
The Digital Revolution and Transformation of the US Health Care System
UC San Diego
                                                    • Established in 1960
                                                    • Founded with an engineering,
                                                      technology and science focus
                                                    • Among top 3 in U.S. for positive
                                                      impact on country1
                                                    • Top 10 best public university
                                                      nationally2
                                                    • Top 15 research university
                                                      globally3
                                                    • 6th in nation for total research
                                                      output4

     1.   Washington Monthly’s 2017 College Guide
     2.   U.S. News & World Report
     3.   U.S. News & World Report
     4.   Nature’s 2016 Index
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The Digital Revolution and Transformation of the US Health Care System
UC San Diego Health – La Jolla Campus – 2018

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The Digital Revolution and Transformation of the US Health Care System
The Digital Revolution and Transformation of the US Health Care System
Three Major Leaps Dependent on the Digital Revolution
• Value Over Volume
• Data
  • Big Data
  • Population Health
  • Universal Adoption of Electronic Health Records
• Consumerism
  • Quality and Cost Data Readily Available on the Internet
  • Social Media
  • Non-Traditional Healthcare Encounters and Patient Experience
The Digital Revolution and Transformation of the US Health Care System
Health Care Value
“The arc of history is increasingly clear: Health care is
shifting focus from the volume of service delivered to
the value created for patients, with “value” defined as
the outcomes achieved relative to the costs”
     Porter, ME, “What is Value in Health Care”, NEJM 2010;363:2477-81.
The Digital Revolution and Transformation of the US Health Care System
The Digital Revolution and Transformation of the US Health Care System
The Digital Revolution and Transformation of the US Health Care System
The Digital Revolution and Transformation of the US Health Care System
Real-time feedback

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In Order to Benefit From Big Data
• Align Financial Incentives to Encourage Use of Integrated Electronic
  Records
• Capture Data in Discrete Fields
   • Organize Data Meaningfully and Searchable
• Not Just Doctor Driven
   • Include Data from Nurses, Pharmacists, Social Workers, Case
      Managers
• Use Data to Improve Quality and Outcomes
   • Use Benchmarks
   • Use Outcomes Important to Patients
Big Data Risks
• Too Much
    • What is Important and What is Not Important
• Too Fast
    • Who Will Monitor Everyone with a Mobile Device?
• It is Still “One Patient at a Time”
    • Will it Eliminate Physician Judgment
    • Will We Lose The Patient Doctor Interaction?
• Privacy
    • Electronic Health Record, Device, Product Security
The Rise of Healthcare Transparency
               Consumer Driven Health Care
•   Use of The Internet for Health Information
•   Use of the Internet for Public Reporting
•   The ability to judge care, costs and
    satisfaction from outside the organization
    by viewing published elements that paint a
    picture of supposed competency
•   Transparent data and information allows
    consumers, providers and stakeholders to
    compare and make informed decisions

                                                 Photo Credit: 3
Patient Experience
Office / Home Telemedicine Services

                                      TELEMEDICINE SERVICES TO HOME OR
                                      OFFICE

                                      § Access to trusted physicians in your
                                      network
                                            – Secure and private office visits and
                                              consultations with your network of
                                              providers

                                      § Mobile monitoring of health status
                                            – Blood pressure and vital signs

                                      § Real-time feedback
                                            – Online video and voice
                                              physician/patient communication

                                      § Health Maintenance Updates
                                            – Real-time medication
                                              management
                                            – Upcoming or overdue health
                                              screenings

                                      § Online management of chronic
                                      conditions
                                            – Diabetes, cardiovascular disease,
                                              and other chronic conditions
                                              monitored through routine online
                                              evaluations between visits
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