THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021

 
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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021
THE BRIEF
 FINANCIAL SERVICES
 LITIGATION QUARTERLY

                WINTER 2021

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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021
MESSAGE FROM THE EDITOR
    Over the past decade, the complexity of the legal and
    regulatory framework governing the delivery of financial
    services to consumers has increased dramatically. As
    a consequence, many of our clients in the industry find
    themselves managing through waves of litigation. As we enter
    a new year, we have decided to compile relevant substantive
    and procedural developments in the law and to share some
    commentary. Our first quarterly newsletter is attached. We
    hope you find it informative.

TABLE OF CONTENTS
    A New Justice Takes Her Seat                     3

    Scotus Hears Argument In Pivotal TCPA Case       5

    Noteworthy                                       7

    CFPB Revises Reg F (FDCPA)                       7

    CFPB Advisory Opinion Policy                    8

    Eleventh Circuit Agrees No Facta Claim
    For Receipts With More Than Five Digits         8

    Ninth And Seventh Circuits Hold That
    Consumer “Confusion” Is Not An Injury In Fact   8

    Eleventh Circuit Resolves Intra-Circuit Split
    Concerning FCRA Accuracy Standard               9

    Eighth Circuit: Debt Buyers Are
    Debt Collectors                                 10

    Supreme Court To Address Standing
    For Absent Class Members                        11
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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021
A NEW JUSTICE TAKES HER SEAT
The arrival of a new justice on the Supreme Court leads many
businesses, including financial services providers, to wonder
how the new justice might rule on issues of importance to them.
Justice Amy Coney Barrett’s recent ascent is no exception. We
look below at her record in an effort to understand how her votes
might influence areas of the law of most interest to the financial
services industry.
Most of Justice Barrett’s career prior   In 2018, the DC Circuit held that           The Supreme Court granted certiorari
to her Supreme Court appointment         the FCC’s guidance failed to satisfy        in Duguid seemingly to resolve the
was in academia, where she focused       the requirement of reasoned                 circuit split regarding the definition of
on constitutional issues with little     decision-making and vacated the             ATDS—i.e., whether liability attaches
direct bearing on financial services     FCC’s interpretation of an ATDS.            to automated calls made from a list,
companies. But in her three-year         ACA Int’l v. FCC, 885 F.3d 687 (2018).      or only to calls made using a random
tenure on the Seventh Circuit, she       ACA more or less erased fifteen years       or sequential number generator.
wrote or signed-on to three opinions     of TCPA jurisprudence, leaving the          Justice Barrett will not need to
addressing issues of note to financial   courts to wrangle with the text of          recuse herself from consideration
services providers:                      what then-Judge Barrett described as        of Duguid, meaning that users of
                                         a “thorny” statutory provision.             automated dialing equipment almost
TELEPHONE CONSUMER                                                                   certainly have one justice in their
                                         In Gadelhak v. AT&T Svcs., Inc., 950
PROTECTION ACT                           F.3d 458 (7th Cir. 2020), Justice
                                                                                     corner. Assuming that she votes
                                                                                     consistently with her opinion in
Liability under the most frequently      Barrett wrote for a unanimous three-        Gadelhak, and her view is held by
invoked section of the TCPA is           judge panel which held that dialers         the majority of the Court, it would
predicated on whether the phone          that do not use random or sequential        not be surprising to see Justice
system used to place a call qualifies    number generators are not within the        Barrett as the author of a majority
as an “Automatic Telephone Dialing       definition of an ATDS, and therefore        opinion narrowing the scope of what
System” (ATDS). Many financial           that companies using them are not           constitutes an ATDS.
services providers contact consumers     subject to TCPA liability. The ruling
using systems that dial phone
numbers automatically from their
                                         was seen as a victory for companies         STANDING AFTER
                                         that contact customers by phone
customer lists. Most courts, relying     using predictive dialers. Gadelhak
                                                                                     SPOKEO
on FCC guidance dating back to           decided the issue consistently              The Supreme Court’s 2016 decision
2003, had held that such automated       with the 11th and 3rd Circuits, but         in Spokeo, Inc. v. Robbins addressed
systems qualified as ATDSs, and          differently from the 9th and 2nd            whether a plaintiff had Article
therefore that companies employing       Circuits, and is thus part of the circuit   III standing to bring suit for a
them could be liable for significant     split to be resolved by the Supreme         statutory violation that resulted in
damages under the TCPA, if calls to      Court this term in Facebook Inc. v.         no concrete harm. The Court held
cellphones using those systems were      Duguid, No. 19-511, cert. granted,          that a plaintiff must show a concrete
made without first obtaining consent.    Jul. 9, 2020. See “SCOTUS Hears             and particularized injury to a legally
                                         Argument in Pivotal TCPA Case” on p. 7.     protected interest, and not simply

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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021
a “bare procedural violation,” to have          Many statutes that apply to financial          a court wouldn’t have jurisdiction over
    standing to bring suit in federal court.        services providers, like the FDCPA, contain    claims to which the court didn’t have a
    While the opinion provided a framework to       detailed provisions governing the conduct      nexus. The Bristol-Myers court held that a
    lower courts to use in evaluating standing,     of those to which they apply. Justice          Rule 23 class, by contrast, involves claims
    lower courts have differed on how to apply      Barrett’s approach to Spokeo makes it          of lead plaintiffs who “earn the right to
    it, particularly as to many of the statutes     less likely that a violation of one of those   represent the interests of absent class
    to which financial services providers           detailed provisions would be sufficient,       members” by satisfying Rule 23. Id. 450.
    are subject.                                    by itself, to confer standing to sue for the   Absent class members “are not full parties
                                                    violation in federal court.                    to the case for many purposes,” and thus
    Justice Barrett weighed in on the                                                              are not required to demonstrate either
    application of Spokeo in Casillas v.            The Court just granted certiorari in a case    general or specific jurisdiction. Whether
    Madison Ave. Assocs., 926 F.3d 329              concerning injury requirements for absent      the claims of absent class members have
    (7th Cir. 2019). The Fair Debt Collection       class members (see “Supreme Court to           a nexus to the forum therefore is irrelevant
    Practices Act (FDCPA) requires debt             Address Injury Requirements for Absent         to whether a court has jurisdiction over a
    collectors to give written notice to a          Class Members” on p. 13), so we likely         nationwide class action, according to
    debtor describing how a debtor can verify       will see soon whether Justice Barrett’s        the opinion.
    the validity of the debt being collected.       narrower approach to standing becomes
    The FDCPA requires that the verification        the law of the land.                           Businesses had hoped that Bristol-Myers
    requests must be made in writing to                                                            would be extended by a conservative
    trigger the statute’s protections. The          NATIONWIDE                                     court and applied to nationwide
    debt collector in Casillas sent a notice to     CLASS ACTIONS                                  class actions, which would present a
    the debtor that described the debtor’s                                                         jurisdictional hurdle to the maintenance
    verification options, but the notice failed     In Bristol-Myers Squibb Co. v. Superior        of such actions against corporate
    to specify that the debtor’s request must       Court, 137 S. Ct. 1773 (2017), the Supreme     defendants. That view thus far though has
    be in writing. The debtor brought a class       Court held that state courts do not have       failed to gain much traction. With Justice
    action against the debt collector for failing   personal jurisdiction over out-of-state        Barrett now on the Supreme Court, the
    to advise her that verification requests        defendants for mass tort claims with no        likelihood of expanding Bristol-Myers to
    must be in writing.                             connection to the forum state. Lower           limit nationwide class actions appears to
                                                    courts since Bristol-Myers have been           be further diminished.
    Justice Barrett, in a unanimous opinion,        faced with the question of whether the
    held that the debt collector’s failure to       same analysis would apply to a putative        Justice Barrett’s opinions in Gadelhak
    advise that verification requests must be       nationwide class in federal court, which       and Casillas are consistent with views
    in writing amounted to a bare procedural        potentially would limit the ability of         normally associated with conservative
    violation divorced from any concrete            plaintiffs to bring nationwide class actions   justices, i.e., careful textual analysis
    harm, so there was “no injury for a federal     in a single court. Does a court have           of statutes (rather than attempting
    court to redress” and no standing under         jurisdiction over a nationwide class action    to divine how Congress would wish a
    Spokeo. Id. at 330. Significantly, the          against an out-of-state defendant, when        statute to be applied), and a more limited
    Sixth Circuit had reached the opposite          the claims of absent class members have        view of federal court jurisdiction. The
    conclusion in a case that was factually         no nexus to the forum?                         opinion in Mussat seems driven in large
    indistinguishable, and the Second Circuit                                                      part by reluctance to upend 50 years
    found a plaintiff to have standing in a         In the first circuit court opinion on the      of class action precedent that more
    similar case under a different statute. The     issue, the Seventh Circuit, in an opinion      or less assumed that federal courts
    circuit split triggered a Seventh Circuit       by Chief Judge Wood that was joined by         had jurisdiction over nationwide class
    rule requiring Justice Barrett’s opinion to     Justice Barrett, declined to extend the        actions, rather than a desire to maintain
    be circulated to the other active judges on     holding of Bristol-Myers to nationwide         the current class action framework. On
    the Seventh Circuit to consider whether         class actions. Mussat v. IQVIA, Inc., 953      balance, Justice Barrett’s ascent is likely
    the case should be reheard en banc. A           F.3d 441 (7th Cir. 2020). In Bristol-Myers,    to be a favorable development on legal
    majority of the judges denied en banc           plaintiffs were all named parties to a         issues important to the financial
    rehearing, but three of the judges took         “mass action” (a creature of California        services industry.
    the unusual step of writing separately          state law), making their claims more
    to dissent from the denial of en banc           akin to consolidated individual cases. In
    rehearing, because of their view of the         effect, the jurisdictional nexus for each
    importance of the issues presented.             party could be determined, and therefore

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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021
SCOTUS HEARS ARGUMENT
IN PIVOTAL TCPA CASE
On December 8, the United States Supreme Court heard oral
argument on a case expected to resolve a circuit split regarding the
reach of the Telephone Consumer Protection Act (TCPA).

The TCPA prohibits, among other          dialers, which are commonly
things, calls made without prior         used devices that automatically
consent to a cell phone by use of        dial numbers from a list of phone
an Automatic Telephone Dialing           numbers, but do not generate and
System (ATDS). The TCPA defines          dial random or sequential numbers.
an ATDS as equipment that has the
capacity “(a) to store or produce        The Third, Seventh, and Eleventh
telephone numbers to be called,          Circuits disagree with the Ninth
using a random or sequential number      Circuit’s interpretation, and read the
generator; and (b) to dial such          TCPA to require an ATDS to generate
numbers.” 47 U.S.C. § 227(a)(1). The     and dial random and sequential
key issue in TCPA cases is whether       numbers, so as not to apply to
the Act applies to dialing systems       predictive dialers.
that dial from a list of numbers, such
                                         Divining the Court’s likely ruling
as a customer list, or whether the
                                         is always difficult based on oral
Act applies only to systems that dial
                                         argument. The Justices’ questions,
from a list of random or sequentially
                                         however, provide at least some
generated numbers.
                                         indication of how they may approach
On June 13, 2019, the Ninth Circuit      the case. One major theme for
in Duguid v. Facebook, Inc., 926         Justices of course was how to parse
F.3d 1146 (9th Cir. 2019) reaffirmed     the definition: should the phrase
its decision in Marks v. Crunch San      “using a random or sequential
Diego, LLC, 904 F.3d 1041 (9th Cir.      number generator” be read as
2018) that an ATDS “need not be          modifying both “to store” and
able to use a random or sequential       “produce telephone numbers to be
generator to store numbers—it            called”—as Facebook argued—or
suffices to merely have the capacity     just the latter—as Duguid
to ‘store numbers to be called’ and      maintained? The parties devoted
‘to dial such numbers automatically.’”   considerable attention to how
926 F.3d at 1151. Under this             various grammatical and interpretive
interpretation of an ATDS, the TCPA’s    canons supported their respective
prohibition on calls to cell phones      interpretations, but Justice Alito’s
applies to so-called predictive          statement that the interpretation

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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - WINTER 2021
of the statute should be based on        imagined. He then asked Duguid’s          different interpretation of an ATDS
    “what makes sense,” instead of strict    counsel whether in that case it           that would be entitled to deference
    grammatical rules, was reflected in      would be appropriate for the Court        under Chevron. While neither
    questions from a number of               to “contract” the meaning of the          Justice pursued that issue very far,
    the Justices.                            statute—which he seemed to                it suggests that the Court may be
                                             assume covered all devices that           concerned with the impact of its
    A number of Justices noted generally     can automatically dial stored             decision on the ability of the FCC to
    that Facebook’s interpretation was       numbers—to account for those              offer future guidance on the TCPA.
    likely the interpretation that an        changes in technology.
    English speaker would reach, but                                                   Throughout oral argument, perhaps
    acknowledged it would be difficult       Justice Sotomayor seemed to take          the most pervasive theme was the
    to justify that definition if an ATDS    a different view, suggesting that if      Court’s dilemma regarding laws that
    could not “store” numbers using          such unintended consequences arose        may have been rendered obsolete by
    a random or sequential number            from Duguid’s definition of an ATDS,      technological advances. The TCPA
    generator. Justices Kagan, Breyer,       that might be evidence that the TCPA      was drafted in the early 1990s. Since
    and Gorsuch inquired whether the         as a whole was simply outdated, in        then, technology has progressed in
    technical capacities of dialers when     which case Congress, not the Court,       ways that make it difficult to apply
    the TCPA was enacted was probative       should address those consequences.        the statute to modern practices.
    of whether Congress had devices          Justice Thomas seemed to take a           What can courts do in such
    that “stored” numbers with random        similar view, saying that the “ill fit”   circumstances? Does the Court have
    or sequential number generators in       between the TCPA and smartphones          the authority to update a statute
    mind in drafting the TCPA.               showed the TCPA to be “almost             through interpretation to avoid
                                             anachronistic.” Justice Alito echoed      outcomes that do not make sense in
    Most attention focused on the effect     Justices Sotomayor’s and Thomas’          light of changed technology? Or is it
    of post-1991 changes in technology       concerns, and noted that the TCPA         up to Congress alone to address laws
    on the definition of an ATDS and the     might be a “good candidate” for           that no longer “fit” the technological
    application of the TCPA. Facebook        being declared obsolete under             milieu? In light of the rapid advance
    argued that Duguid’s definition          the doctrine of desuetude; on the         of technology, it is clear that the
    meant that ordinary smartphones          other hand, he suggested that the         issue will arise again, perhaps quite
    would be ATDSs, and so the millions      Court might ignore the “parade of         frequently. How the Court addresses
    of Americans who use such devices        horribles” allegedly resulting when       the “technological obsolescence”
    would be subject to the TCPA. Justice    Duguid’s interpretation is applied        issue in Duguid could well be the
    Breyer suggested that that “parade       to smartphones.                           most lasting aspect of the case.
    of horribles” did not necessarily cut
    against Duguid’s definition, but might   Chief Justice Roberts and Justice
    just be the result of technological      Barrett raised the intriguing question
    change that expanded the TCPA            of how the Court’s decision would
    far beyond what Congress initially       affect the FCC’s ability to proffer a

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NOTEWORTHY

CFPB REVISES REG F                       reach a consumer (e.g., unanswered         is in a place that is inconvenient
                                         telephone calls that do not result         to the consumer when the
(FDCPA)                                  in a voicemail).                           communication is initiated.
On October 30, 2020, the CFPB
                                                                                   • It provides examples of procedures
issued its Final Rule revising in part   The Rule also provides debt
                                                                                     that satisfy the FDCPA’s
Regulation F, which implements the       collectors with guidance for limiting
                                                                                     requirement that consumers have
Fair Debt Collection Practices Act       their exposure under the FDCPA when
                                                                                     “reasonable and simple” methods
(FDCPA) and governs the activities       using electronic communications.
                                                                                     of opting out of communications
of debt collectors (as defined under     For instance:
                                                                                     via email or text.
the FDCPA). The Rule updates the          • The Rule introduces the concept
Bureau’s interpretation of the FDCPA,                                              • It also establishes a rebuttable
                                            of a “limited-content message,”
principally regarding debt collectors’                                               presumption that a debt collector
                                            which is a voicemail message
uses of electronic communications—                                                   has complied with the statute’s
                                            containing only very limited
voicemail, email, text, and mobile                                                   prohibition on repeated telephone
                                            information prescribed in the Rule,
devices—with consumers, but also                                                     calls if it calls a person no more
                                            and for which a debt collector
regarding disclosure requirements.                                                   than seven times in a seven-day
                                            cannot be liable under the Act.
                                                                                     period or within seven days of
The Rule states that the FDCPA’s          • The Rule also clarifies the effect       speaking with that person on
restrictions on debt collectors’            of mobile devices on the FDCPA’s         the telephone.
communications with consumers               prohibition on a debt collector
                                                                                   • The Rule also creates various safe
applies to any medium, including            contacting a consumer at a
                                                                                     harbors from liability for violation
telephone, audio recording, text,           place the debt collector knows
                                                                                     of the FDCPA’s requirements
email, and social media. The Rule           is inconvenient to the consumer.
                                                                                     regarding disclosures made
further clarifies that whenever             Recognizing that emails, texts,
                                                                                     through the mail and by email or
a debt collector tries to initiate          and mobile phone numbers are
                                                                                     text message.
a communication about a debt,               not associated with a particular
that qualifies as an “attempt to            place—and so a debt collector         The final rule will be effective as of
communicate” and so falls within the        cannot always know when it should     November 30, 2021.
scope of the FDCPA. Thus, the Rule          avoid using such media—the Rule
holds that the FDCPA applies not            creates a safe harbor allowing the
just to communications that reach a         debt collector to use those media
consumer, but also those that do not        unless it knows that the consumer
                                                                                                                            7
CFPB ADVISORY                              ELEVENTH CIRCUIT                          FACTA in some circumstances, as
                                                                                         evidence that Congress did not
    OPINION POLICY                             AGREES NO FACTA                           regard every FACTA violation as
    The CFPB has published a final rule,       CLAIM FOR RECEIPTS                        creating a risk of harm. It then held
    effective November 30, 2020, setting       WITH MORE THAN                            that while an increased risk of a
    out the Bureau’s procedures for
    advisory opinions and the effect of
                                               FIVE DIGITS                               concrete injury may, under Spokeo,
                                                                                         itself be sufficient to create standing,
    its advisory opinions. Under the new       In Muransky v. Godiva Chocolatier,
                                                                                         such a risk must be “substantial”
    Advisory Opinion Policy, the Bureau        Inc., 979 F.3d 917 (11th Cir. 2020),
                                                                                         or “significant,” and that a bare
    may issue an advisory opinion in           the Eleventh Circuit vacated a class
                                                                                         statutory violation does not, by
    response to a specific request by          settlement because the only injury
                                                                                         itself, imply such a substantial risk
    a regulated entity, or may act on          alleged—the defendant printed more
                                                                                         to the plaintiff.
    its own in response to questions it        than five digits of class members’
    receives from the public. The Bureau       credit cards on their receipts, in        The three dissenters rejected the
    will focus on clarifying significant       violation of the Fair and Accurate        majority’s view that at the pleading
    issues, but will not opine on subjects     Credit Transactions Act (FACTA)—          stage the plaintiff needed to allege
    that are part of an ongoing Bureau         was not sufficient to create Article      specific facts as to how the violation
    investigation or enforcement action.       III standing under Spokeo, Inc. v.        substantially increased his risk of
    An advisory opinion will have the          Robins, 136 S. Ct. 1540 (2016). In so     identity theft. They cited Jeffries v.
    status of an interpretive rule under       holding, the Eleventh Circuit joined      Volume Servs. Am., Inc., 928 F.3d
    the Administrative Procedures Act,         the Second, Third, and Ninth              1059 (D.C. Cir. 2019), in which the
    and will be applicable to the party        Circuits in holding that such a           DC Circuit reversed the dismissal of
    that requested it and any “similarly       violation of FACTA cannot create          a FACTA truncation claim and held
    situated parties.”                         federal jurisdiction.                     that standing required only that the
                                                                                         plaintiff allege a violation and allege
    Advisory opinions may provide              Muransky was filed while Spokeo was
                                                                                         generally that the violation increased
    entities subject to those opinions         pending before the Supreme Court.
                                                                                         her risk of identity theft. But the DC
    with a safe harbor against liability.      The parties knew that a decision
                                                                                         Circuit is the only Court of Appeals to
    Several statutes administered by           in Spokeo would likely affect their
                                                                                         have held that a FACTA violation is a
    the CFPB, including the Fair Debt          negotiating positions, and so both
                                                                                         concrete injury, and did so under very
    Collection Practices Act, the Truth        desired to settle before Spokeo was
                                                                                         different circumstances in which all
    in Lending Act, and the Real Estate        decided. Spokeo was decided just
                                                                                         the digits of the plaintiff’s credit card
    Settlement Procedures Act, contain         prior to the fairness hearing, where
                                                                                         were printed on the receipt, and so
    provisions that shield acts from           an objector argued that the district
                                                                                         clearly created an increased risk of
    liability if they were performed or        court had to determine if the plaintiff
                                                                                         identity theft.
    omitted in good-faith reliance on          had standing under Spokeo. The
                                               district court granted final approval
    Bureau opinions. But other statutes
                                               without addressing Spokeo or the
                                                                                         NINTH AND SEVENTH
    administered by the Bureau,
    including the Fair Credit Reporting        plaintiff’s standing.                     CIRCUITS HOLD
    Act, Secure and Fair Enforcement                                                     THAT CONSUMER
                                               The objector appealed. After a panel
    for Mortgage Licensing Act, and
                                               initially affirmed final approval, the
                                                                                         “CONFUSION” IS NOT
    Home Mortgage Disclosure Act,
                                               full Eleventh Circuit vacated the         AN INJURY IN FACT
    do not include such provisions, in
                                               panel’s decision and held (voting         In Adams v. Skagit Bonded Collectors,
    which case good-faith reliance on
                                               7-3) that the settling parties could      LLC, 2020 WL 7055395 (9th Cir.
    Bureau interpretations may not
                                               not “bargain around Spokeo,” and          Dec. 2, 2020), the Ninth Circuit
    provide a safe harbor against liability.
                                               that “[b]ecause the plaintiff alleged     held that a debtor who brought a
    Nevertheless, the Rule says that the
                                               only a statutory violation, and not a     Fair Debt Collection Practices Act
    Bureau “would not expect” to pursue
                                               concrete injury, he has no standing.”     claim based on the debt collector’s
    enforcement actions against persons
                                               In holding that the bare FACTA            failure to identify clearly his current
    who “conformed their conduct in
                                               violation alleged by the plaintiff        creditor in a collection letter had not
    good faith to an advisory opinion”
                                               did not satisfy Spokeo, the court         suffered a concrete injury sufficient
    because of potential concerns under
                                               referred to the Credit and Debit Card     to confer Article III standing. The
    the Due Process Clause.
                                               Receipt Clarification Act, which was      plaintiff in this case claimed to have
                                               enacted to eliminate liability under      been injured by a violation of Section

8   HuntonAK.com
1692e of the Act, which prohibits        15, 2020) (allegation that dunning        On appeal, the Eleventh Circuit
false or misleading representations,     letter “annoyed or intimidated”           held that because FCRA requires
because “upon reading the letter,        debtor does not allege a concrete         “maximum possible accuracy,”
[he] was unsure of who the current       injury sufficient to create subject-      the statute requires not just that
creditor was.” The Ninth Circuit,        matter jurisdiction).                     reports be factually true, but that
which raised the jurisdictional                                                    they also be unlikely to lead to a
question sua sponte, held that such      ELEVENTH CIRCUIT                          misunderstanding. Id. at *4. The
a “bare allegation of confusion”         RESOLVES INTRA-                           court further held that in order to
“d[id] not constitute an actual harm                                               balance the interests of consumers
to [plaintiff]’s concrete interests”
                                         CIRCUIT SPLIT                             and potential creditors, the relevant
and did not suggest a material           CONCERNING FCRA                           sense of misunderstanding must
risk of harm to his interests. The       ACCURACY STANDARD                         be applied objectively and from the
Court vacated the judgment on the        In Erickson v. First Advantage            perspective of a reasonable user of
pleadings and remanded the case to       Background Servs. Corp., 2020 WL          the report. Id. The court then held
be dismissed without prejudice for       7086059 (11th Cir. Dec. 4, 2020), the     that First Advantage’s report satisfied
lack of jurisdiction.                    Eleventh Circuit construed the Fair       FCRA’s requirement of “maximum
                                         Credit Reporting Act’s “maximum           possible accuracy” because
In a similar case two weeks later,                                                 the report was true—Erickson’s
                                         possible accuracy” standard to
the Seventh Circuit in Brunett v.                                                  name was in fact on the list of sex
                                         require that a consumer report be
Convergent Outsourcing, Inc.,                                                      offenders—and not objectively
                                         both “technically accurate” (i.e.,
2020 WL 7350277 (7th Cir. Dec. 15,                                                 misleading, since the caveats
                                         not false) and “not misleading.”
2020), remanded an FDCPA claim                                                     included in the report ensured that a
                                         Erickson thus resolves a division
with instructions that the district                                                reasonable user of the report would
                                         among district courts in the Eleventh
court dismiss it for lack of subject-                                              not take adverse action against
                                         Circuit between those holding that
matter jurisdiction. The plaintiff                                                 Erickson. It therefore affirmed the
                                         FCRA is satisfied as long as the report
there received a dunning letter,                                                   dismissal of Erickson’s claim.
                                         is merely technically accurate and
but admitted that she did not pay
                                         those requiring that the report also
anything or suffer any negative effect
                                         not be misleading.
on her credit report because of the
letter. Instead, she claims she was      Erickson agreed to a background
confused by the letter, in which the     check for sex offenders performed
debt collector offered to forgive a      by First Advantage as part of his
portion of her debt, but stated that     application to coach Little League
if more than $600 was forgiven, it       baseball. The notice First Advantage
would be required to inform the IRS      sent to Little League baseball stated
about the release of indebtedness        that Erickson’s name matched an
because that is taxable income.          entry in the sex-offender database
The court held that the consumer’s       and that “further review of the
confusion itself was not a concrete      State Sex Offender Website is
injury. The plaintiff therefore lacked   required in order to determine if
standing, and the district court         this is your subject.” It turned out
lacked subject-matter jurisdiction.      that the individual in the database
The court further held that the          was not Erickson, who then sued
plaintiff’s allegation that the letter   First Advantage for violating FCRA
was “intimidating” was similarly         by failing to follow reasonable
insufficient to create subject-matter    procedures to assure maximum
jurisdiction. See also Gunn v.           possible accuracy. First Advantage
Thrasher, Buschmann & Voelkel, P.C.,     was granted judgment as a matter of
2020 WL 7350278, at *2 (7th Cir. Dec.    law after a jury trial.

                                                                                                                             9
EIGHTH CIRCUIT:                         indirectly, debts owed or due or          Following the US Supreme Court’s
                                             asserted to be owed or due another.”      decision in Henson v. Santander
     DEBT BUYERS ARE                         Regarding prong (1), DNF argued           Consumer USA Inc., 137 S. Ct. 1718
     DEBT COLLECTORS                         that as a “passive” debt buyer that       (2017)—which rejected the argument
     In Reygadas v. DNF Assocs., LLC,        did not itself attempt to collect the     that buyers of defaulted debt were
     2020 WL 7329111 (8th Cir. Dec. 14,      debts it purchased, its “principal        automatically debt collectors, and
     2020), the Court held that a person     purpose” was debt purchasing, not         so narrowed the definition of “debt
     is a debt collector for purposes of     debt collection.                          collector” under the FDCPA—debt
     the FDCPA as long as the principal                                                buyers may have seen a possible
     purpose of that person’s business       The district court rejected DNF’s         exemption from the statute’s
     involves the collection of debts,       claim regarding prong (1), holding        requirements. With its decision
     even if it does not involve direct      that the plain text of the definition     in Reygadas, however, the Eighth
     interaction with consumers.             meant that a business is a “debt          Circuit joins the Third and Ninth
                                             collector” if its “primary objective is   Circuits in closing the exemption
     The defendant, DNF bought the           to ensure that debts it is owed are       suggested by Henson, holding that
     plaintiff’s defaulted debt and          collected,” no matter who collects        the statute is still applicable to debt
     retained a third party to collect it.   them. The Eighth Circuit affirmed that    buyers, not because they purchase
     When the debt collector sent the        decision, rejecting DNF’s argument        defaulted debt, but because the
     plaintiff, rather than her attorney,    that “collection” in the statute          “principal purpose” of their business
     a letter offering to settle, she sued   requires an interaction with debtors,     is debt collection.
     DNF for violation of the FDCPA.         and held instead that it refers to any
     DNF argued that it was not a “debt      “act whose purpose is collection.”
     collector,” which the statute defines   The “foreseeable and logical
     as (1) “any person… in any business     consequence” of DNF’s purchasing a
     the principal purpose of which is       debt and hiring an agency to collect
     the collection of any debts” or (2)     that debt is collection, and so DNF
     “any person who regularly collects      satisfied the statutory definition of
     or attempts to collect, directly or     “debt collector.”

10   HuntonAK.com
SUPREME COURT                             sending class members letters saying       The Supreme Court granted
                                          they were “potential matches” to           certiorari on the question of
TO ADDRESS STANDING                       OFAC’s list.                               “[w]hether either Article III or Rule
FOR ABSENT CLASS                                                                     23 permits a damages class action
MEMBERS                                   On appeal, TransUnion argued that          where the vast majority of the class
                                          only the class representative, Mr.         suffered no actual injury, let alone
Since 2016, federal courts have
                                          Ramirez, had shown he suffered an          an injury anything like what the
often been asked to apply the
                                          injury sufficient to create Article III    class representative suffered.” In
principles laid out in the Supreme
                                          standing. It noted that three-quarters     its petition, TransUnion argued that
Court’s decision in Spokeo, Inc. v.
                                          of the class never had a credit report     whatever risk was raised was too
Robins, 136 S. Ct. 1540 (2016), to
                                          containing the false OFAC alert sent       attenuated to satisfy the Supreme
determine when statutory violations
                                          to a third party and that only Mr.         Court’s requirement in Clapper v.
are sufficient to create Article III
                                          Ramirez submitted evidence of actual       Amnesty Int’l USA, 568 U.S. 398
standing issues and have often
                                          harm resulting from the false alert.       (2013), that an injury that is merely
come to different conclusions. The
Supreme Court now has the chance                                                     “threatened,” but not actual, “must
                                          The Ninth Circuit agreed that every
to clarify those principles, having                                                  be certainly impending to constitute
                                          class member had to have Article
agreed on December 16, 2020, to                                                      injury in fact.” It also argued that any
                                          III standing to recover monetary
hear TransUnion’s appeal of the                                                      “shock” and “confusion” caused by
                                          damages. However, it held that even
Ninth Circuit’s February 27, 2020                                                    the letters from TransUnion could not
                                          those class members whose reports
decision in Ramirez v. TransUnion                                                    confer standing because that “shock”
                                          had not been shared with third
LLC, 951 F.3d 1008 (9th Cir. 2020),                                                  and “confusion” would not have been
                                          parties suffered a “material risk of
in which the Ninth Circuit held that                                                 caused by the complained-of FCRA
                                          harm” to interests protected by FCRA
absent class members had Article III                                                 violation (i.e., the inaccurate OFAC
                                          because TransUnion failed to follow
standing to recover money damages                                                    alert), and so would not satisfy the
                                          reasonable procedures to assure
for Fair Credit Reporting Act (FCRA)                                                 requirement that an injury be “fairly
                                          maximum possible accuracy of their
violations that increased their risk of                                              traceable” to the alleged wrong.
                                          reports, and so under Spokeo, Inc.
injury but did not cause any actual       v. Robins, 136 S. Ct. 1540 (2016),         TransUnion also noted that the Ninth
concrete injury to them.                  suffered injuries sufficient for Article   Circuit’s holding that inaccurate
                                          III standing. Moreover, it held that the   credit reports confer Article III
In Ramirez, a jury found that
                                          letters class members received from        standing, even if they are not
TransUnion was liable for FCRA
                                          TransUnion notifying them that they        disclosed to third parties, contradicts
violations by incorrectly placing
                                          were “considered a potential match”        decisions by the DC, Seventh, and
alerts in class members’ credit
                                          to OFAC’s list were “inherently            Eighth Circuits, and that the Fourth,
reports saying their names matched
                                          shocking and confusing,” and so            Fifth, Sixth, and Seventh Circuits have
names of persons on the Office of
                                          caused a concrete injury.                  held that the mere receipt of
Foreign Assets Control’s (OFAC) list
of terrorists and drug traffickers and                                               a deficient credit report cannot
                                                                                     confer Article III standing.

                                                                                                                                11
CONTRIBUTORS

                     BRIAN V. OTERO                                  MICHAEL B. KRUSE
                     Co-Head, Financial Services Litigation          Counsel
                     botero@HuntonAK.com                             mkruse@HuntonAK.com
                     +1 212 309 1020                                 +1 212 309 1387

                     STEPHEN R. BLACKLOCKS                           SIMA KAZMIR
                     Partner                                         Associate
                     sblacklocks@HuntonAK.com                        skazmir@HuntonAK.com
                     +1 212 309 1052                                 +1 212 309 1112

                     RYAN A. BECKER
                     Partner
                     rbecker@HuntonAK.com
                     +1 212 309 1055

     Hunton Andrews Kurth’s Financial Services Litigation Team—based in New York,
     Dallas, Miami, Atlanta and Washington, DC—has the knowledge, skill and experience
     necessary to represent clients nationwide.

     Our partners have represented many of the country’s largest businesses in
     high-profile disputes presenting multifront challenges to fundamental
     business practices.

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