THE 2017 NRCO-ISP BUSINESS PLAN COMPETITION - Multivit 5 in 1 Skin Lightening Soap Business Plan - Reynaldo T. Gonzalo Jr. and Gladys C. Gonzalo ...
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Multivit 5 in 1 Skin Lightening Soap Business Plan Submitted to THE 2017 NRCO-ISP BUSINESS PLAN COMPETITION Prepared and Submitted by Reynaldo T. Gonzalo Jr. and Gladys C. Gonzalo October 2017 Page 1 of 41
TABLE OF CONTENTS 1.0 Executive Summary…………………………………….…………………………………….…………………………..4 1.1 The Product………………………………………….…………………………………….……………………………..….4 1.2 The Market..……………………………………….…………………………………….………………………..……..….4 1.3 Selling Proposition..……………………………………….…………………………………….……………..……..….4 1.4 Vision..………………….…………………………….…………………………………….………………………..……..….4 1.5 Mission..………………….…………………………….………………………………….………………………..……..….4 1.6 Sourcing..………………….………….……………….………………………………….………………………..……..….5 1.7 Financial Forecast..….…………………………….………………………………….………………………..……..….5 2.0 Company Summary..….…………………………….………………………………….…………………..……..……..5 2.1 Company Ownership………………………………………….…………………………………….…………………….5 2.2 Start-up Summary…..………………………………………….…………………………………….…………………6-9 2.3 Company Location & Facility…………..………………….…………………………………….…………………….9 3.0 Product..….…………………………….………………………………….…………………..……..………………………..9 3.1 Product Description………………………..………………….…………………………………….……………….9 -10 3.2 Suppliers……..….…………..…………………..…………………………………………….…………………….……….10 3.3 Technology……..….…………..…………………..…………………………………………….……….…………….…..10 3.4 Production Plan…….………………………..………………….…………………………………….……………………11 3.4.1 Production Policy….………………………..…………….…………………………………….……………………11 3.4.2 Soap Making Procedure….………….…..…………….…………………………………….………..…………11 3.4.3 Process Flow Chart……..….………….…..…………….…………………………………….…………..………12 3.5 Competitive Comparison….………………………..…………………………………………….………….……….13 3.6 Competitor Analysis……..….………………………..…………………………………………….………….……….13 3.7 Sales Literature……..….…………..…………………..…………………………………………….………….……….14 3.8 Future Products……..….…………..………………..…………………………………………….…..……………….14 4.0 Market Analysis Summary..….…………………………….…………..……………..……..………………………14 4.1 Market Segmentation……..….…………..…………………..…………………………………………….…..…….14 Demographic Segmentation……..….…………..…………………..……………….………………….…..…….14 Market Share …………………….……..….…………..…………………..……………….………………….…..…….14 Market Survey …………………………..….…………..…………………..……………….……………..….…..…….14 Market Share (Graph 1)……………………………………..….…………..……….………..………..….…..…….15 Market Survey (Graph 2)……………………………………..….…………..……….………..………..…….…….15 4.2 Marketing Strategy……..….…………..…………………..……………………………………………………..…….16 5.0 Strategy and Implementation Summary.…………….…………..……………..……..………………………16 5.1 Strategy Pyramid……..……..….…………..…………………..……………………………………….…..…….16-17 5.2 SWOT Analysis….……..……..….…………..…………………..…………………………………………….…..…….17 5.3 Potential Strategies for Growth.……..…………………..…………………………………………….…..…….17 5.4 Competitive Edge…………………….……..…………………..…………………………………………….…..…….17 5.5 Positioning Statement……………..……..…………………..…………………………………………….…..…….18 5.6 Pricing Strategy……………………….……..…………………..…………………………………………….…..…….18 5.7 Promotion Strategy………………...……..…………………..…………………………………………….…..…….18 Page 2 of 41
5.8 Distribution Strategy……………….……..…………………..…………………………………………….…..…….18 5.9 Marketing Programs……………….……..…………………..……………………….…………………….…..…….18 5.10 Sales Strategy………………………….……..…………………..………………………….………………….…...18-19 5.11 Sales Forecast………………………….……..…………………..…………………………………….…………….19-20 5.12 Partners……….………………………….……..…………………..…………………………………………….…..…….20 5.13 Milestones………………………….……..………………………………………………..……………….………….20-21 6.0 Management Summary.…………………………………….…………..……………..……..………………………21 6.1 Management Team……………………….……..…………………..……………………………………….…..…….21 6.2 Personnel Plan……………………….……..…………………..…………………………………..………….…..…….22 7.0 Waste Management Plan.…………………………………….…………..……………..………..…………………22 8.0 Socio-Economic Impact.…………………………………….…………..……………..………..………..………23-24 9.0 Financial Plan.…………………………………….…………..……………..……..…………………..…………………24 9.1 Important Assumptions……………………….……..…………………..……………………..………….…..…….24 9.2 Break-even Analysis…………………………….……..…………………..……………………..………….…..…….25 9.3 Projected Cash Flow…..……………………….……..…………………..……………………..…….………..….….26 9.4 Projected Income Statement……………….……..…………………..……………………..…….…..…….26-28 Cost of Goods Manufactured Statement…………..……………………………….…..………….…..…….28 9.5 Projected Balance Sheet…………………………….……..…………………..……………….…….…..…….29-30 9.6 Ratio Analysis…………………………….……..…………………..……………………..………….…..………………30 10.0 Exit Plan.……………………………….…………..……………..……..…………………..…………………………31 11.0 Appendices.……………………………….…………..……………..……..……………...…………………………32 11.1 Proposed Business Location……………….……..…………………..……………………..………….…..…….33 11.2 Emmanuel’s Goat Farm……………………….……..…………………..……………………..………….…..…….34 11.3 How This Filipino Farmer's Son Made it to Harvard………..………………..…….………..….….35-38 11.4 Cost of Goods Manufactured per Unit…………..………………..……………………..…….…..…….39-40 Page 3 of 41
1 EXECUTIVE SUMMARY 1.1 The Product Our business proposal is to manufacture a multivitamin soap that contains 5 natural ingredients namely; Malunggay, Tomato, Goat’s Milk, Calamansi and Papaya, which are proven effective in whitening and smoothing the skin. Normally, a single customer purchases different varieties of specialty soaps like anti-acne, anti-wrinkle, rejuvenating, etc. So, we decided to offer a total packaged soap wherein the customers can find most of their needs in just one product. Multivit 5 in 1 Skin Lightening Soap is like an all in one soap because it solves most of the skin problems that people encounter like aging, acne, dark spots and blemishes. The product will be sold for approximately Php50.00 per 130g bar. 1.2 The Market In recent years, Filipino men and women have become increasingly willing to spend on beauty soaps in order to look good. Our Asian culture and mass media greatly affect the demand for using skin-lightening products because they primarily set the standard that having white skin is associated with beauty, cleanliness and purity. In the Philippines, whitening soaps are considered big business. The skin care industries’ revenue reached approximately US$915m in 2017. The market is expected to grow annually by 7.6% (CAGR 2017-2021). Source: https://www.statista.com/outlook/70000000/123/cosmetics- and-personal-care/philippines#market-revenue 1.3 Selling Proposition We will offer our product to customers who cannot afford or doesn’t want to spend a lot of money on expensive cosmetics, injectables and surgical operations just to get their desired complexion. We will strongly encourage stay at home parents whose husbands or wives are Seafarers, OFWs or even Local workers to become our Retailers. We will train them how to sell our soap so that they can earn money on their own. Through this, they could help their spouses in other household expenses while taking care of their children at home. 1.4 Vision Our vision is to be our country’s one of the most important brands in soap industry. We envisioned our company as a formulator of beauty soap that brings inspiration to everyone to look best for themselves. 1.5 Mission Our mission is to make and develop the right product for our customers. We will also provide opportunities for Filipinos to earn additional income by being our Resellers or Suppliers. Page 4 of 41
1.6 Sourcing The raw materials needed for Multivit soap are easily sourced and multiple suppliers have been identified. Initially, caustic soda flakes, essentials oil and colorants will be sourced from a reputable chemical company in Quezon City. We will acquire various oils from an oil company in Malabon. Malunggay powder will be obtained from a Malunggay plantation in San Miguel, Bulacan. Goat’s milk will be supplied by a Goat farm in Marilao, Bulacan. We will purchase fresh vegetables and fruits for our active ingredients in large markets nearby like Polo Market in Valenzuela and Meycauayan Peoples’ Market. The creation of Multivit soap will bring additional income to our rural and small-scale farmers within our community and nearby provinces. Sourcing our agricultural raw materials can help improve the peoples’ livelihood and our local economy as well. 1.7 Financial Forecast Based on our financial forecasts, our company will need Php500,000.00 in start-up capital, but will generate positive cash flow by the end of Year 1. By the end of Year 3, the company will be generating Php467,906.25 in sales with considerable net profit. Financial Projection ₱500,000.00 ₱400,000.00 ₱300,000.00 ₱200,000.00 ₱100,000.00 ₱- Year 1 Year 2 Year 3 Sales Gross Margin Net Profit 2 COMPANY SUMMARY Our company will be established primarily as a Sole Proprietorship. We will develop and market soaps that are safe, made with natural ingredients that can make the skin whiter, smoother and more glowing without any harmful side effects. The company will initially rent a 15-square meter space in Dalandanan, Valenzuela. 2.1 Company Ownership The owner will be the manager of the company. Eventually as the business continue to grow, we will attract potential investors that will help in the financing and operating activities of the business in order to serve more customers nationwide. Hence, the company will gradually be transforming from Sole Proprietorship into Corporation in the future. Page 5 of 41
2.2 Start-up Summary Total funding required to get the business started is estimated at Php500,000. The whole amount will be invested by the owner. The key elements in the start-up plan for the company are: ❖ Development of a working prototype. ❖ Funding of working capital requirements and promotional materials for the principal operating activities of the company. ❖ Establish a strong brand image early to position ourselves in the market. START UP REQUIREMENTS Sources of Capital No. Particulars Amount 1 Owner's Investment 500,000.00 Total 500,000.00 Start-Up Expenses Legal & Professional Services No. Particulars Amount 1 Permits and Licenses 10,000.00 2 Legal and Accounting Fees 1,000.00 3 Consultancy Fees 5,000.00 4 Research and Development 5,000.00 5 Government Compliance & Testing Services 30,000.00 Total 51,000.00 Advertising & Promotion No. Particulars Amount 1 Flyers 100.00 2 Signages & Tarpaulin 500.00 3 Giveaways 500.00 4 Prizes 300.00 5 Sponsorship & Events 1,000.00 Total 2,400.00 General and Administrative No. Particulars Amount 1 Electricity 250.00 2 Water 100.00 Page 6 of 41
3 Internet 360.00 4 Telephone 300.00 6 Salaries 5,200.00 7 Insurance 250.00 8 Travel 400.00 9 Rent 1,000.00 Total 7,860.00 Manufacturing Tools No. Particulars No. Required Price Amount 1 Hand Mixer Big 1 200.00 200.00 2 Mixing Pail 1 150.00 150.00 3 Pitcher 1 35.00 35.00 4 Sangkalan 1 35.00 35.00 5 Soap Cutter 1 3,500.00 3,500.00 6 Soap Mould 1 3,000.00 3,000.00 7 Spatula 1 50.00 50.00 8 PH Tester 1 700.00 700.00 9 Weighing Scale 1 600.00 600.00 Total 8,270.00 Supplies No. Particulars No. Required Price Amount 1 Apron 1 50.00 50.00 2 Ballpen 1 8.00 8.00 3 Broom 1 50.00 50.00 4 Dishwashing Soap 1 45.00 45.00 5 Disposable Gloves 10 1.00 10.00 6 Dust Pan 1 35.00 35.00 7 Face Mask 10 1.00 10.00 8 Garbage Bag 10 2.00 20.00 9 Gloves 1 75.00 75.00 10 Hair Net 1 25.00 25.00 11 Katsa 3 5.00 15.00 12 Knife 1 50.00 50.00 13 Other Supplies 1 200.00 200.00 14 Rug (Rectangle) 1 35.00 35.00 15 Rug (Round) 5 1.50 7.50 16 Safety Goggles 1 75.00 75.00 17 Sponge 2 8.00 16.00 18 Trash Can 2 75.00 150.00 19 Vinegar 1 40.00 40.00 Page 7 of 41
Total 916.50 Soap Samples for Testing No. Particulars No. Required Price Amount 1 Soap Samples for Testing 10 17.75 177.54 Furniture and Fixtures No. Particulars No. Required Price Amount 1 Table 2 500.00 1,000.00 2 Chairs 1 250.00 250.00 3 Storage Rack 1 1,000.00 1,000.00 Total 2,250.00 Machinery and Equipment No. Particulars No. Required Price Amount 1 Mixing Machine 1 6,000.00 6,000.00 2 Filling Machine 1 6,000.00 6,000.00 3 Electic Fan 1 1,000.00 1,000.00 4 Light Bulb 1 50.00 50.00 5 Exhaust Fan 1 600.00 600.00 6 Refrigerator 1 5,000.00 5,000.00 7 Radio 1 250.00 250.00 8 Juicer 1 2,000.00 2,000.00 Total 20,900.00 Renovation No. Particulars Column1 Column2 Amount 1 Renovation 2,000.00 Start-Up Cost of Goods Manufactured Starting Cost per No. Particulars Inventory soap bar Amount 1 Direct Materials Used 1,000 12.21 12,207.66 2 Direct Labor 1,000 2.31 2,312.50 3 Factory Overhead 1,000 3.23 3,233.65 Total 17.75 17,753.81 Working Capital Period No. Particulars (months) Amount 1 Cash 12 60,000.00 2 Ads & Promo 12 28,800.00 Page 8 of 41
3 Utilities 12 12,120.00 4 Salaries 12 62,400.00 5 Insurance 12 3,000.00 6 Travel 12 4,800.00 7 Rent 12 12,000.00 8 Supplies 12 916.50 9 Cost of Goods Manufactured 12 213,045.77 Total PHP 397,082.27 TOTAL COST OF PROJECT No. Particulars Amount 1 Legal & Professional Services 51,000.00 2 Soap Samples for Testing 177.54 3 Renovation 2,000.00 4 Manufacturing Tools 8,270.00 5 Furniture and Fixtures 2,250.00 6 Machinery and Equipment 20,900.00 7 Start-Up Cost of Goods Manufactured 17,753.81 8 Working Capital 397,082.27 Total 499,433.62 2.3 Company Location and Facility The management team of will initially rent a 15 square-meter rental space in Dalandanan, Valenzuela to run operations. When the need to produce more soaps arises, we will eventually move to a larger facility. 3 PRODUCT We will be providing a product that has 5 natural ingredients which are proven effective in whitening and smoothing the skin. A customer usually buys different variety of specialty soaps like anti-acne soap, anti-wrinkle soap, rejuvenating soap, skin lightening soap and many more. So, we come up with the idea of making a total package soap wherein the customers can find most of their needs in just one product. 3.1 Product Description Multivit 5 in 1 Whitening Soap is like an all in one soap because it solves most of the skin problems that people encounter like aging, acne, dark spots and blemishes. The product will be initially sold for Php50.00 per 130g bar. Page 9 of 41
Below are the ingredients to be used in manufacturing Multivit Soap. INGREDIENTS PURPOSE Sodium Hydroxide Essential Ingredient in Soap making process Palm Oil Smoothens the skin Canola Oil Moisturizes the skin Coconut Oil Cleanses the skin Lavender Essential Oil Refreshing smell / With calming effect Distilled Water Dissolving oxidizers Orange Colorant Coloring Agent Red Colorant Coloring Agent Green Colorant Coloring Agent Yellow Colorant Coloring Agent Titanium Dioxide Coloring Agent Malunggay With Anti-ageing properties Tomato Cures sunburns / Protects the skin from UV rays Goat's Milk Natural cleanser / Rejuvenates skin cells Calamansi Whitens the skin / Deodorizes the skin Papaya Gently exfoliates the skin Preservative Prevents growth of bacteria / Extends the lifespan of the soap Healthy skin is the basis for handsomeness and beauty. While there may always be times when your skin isn’t ideal, it’s significant to understand that using a soap with right nutrients will continually improve your skin. 3.2 Suppliers Our main suppliers are listed below. Company Address Products Emmanuel's Goat Farm Prenza 1 Marilao Bulacan Goat's Milk GreenEarth Heritage Foundation Brgy Sibul, San Miguel Bulacan Malunggay Powder Polo Public Market Polo, Valenzuela City Tomato, Papaya, Calamansi Malabon Soap & Oil Industrial Co Luna II Street, Malabon City Palm, Canola, Coconut Oil Alysons' Chemical Enterprises, Inc. Del Monte Avenue, Siena, QC Essential Oil, Colorant, Lye Sogomi Corporation Diliman, Quezon City Preservative 3.3 Technology The company will initially buy semi heavy-duty soap making equipment such as mixing and filling machines that can produce as much as 8,000 pcs of Multivit soaps per month. Page 10 of 41
3.4 Production Plan 3.4.1 Production Policy ❖ Quality checks are in place throughout the manufacturing process. ❖ At first, the manufacturing process will be supported by an excel program that will keep track and monitor the inventories, invoicing and day to day operations. 3.4.2 MULTIVIT 5 IN 1 SOAP MAKING PROCEDURE ❖ 1st Mixture (Lye Solution) 1) Put lye into the water (Not the other way around). 2) Stir the mixture gently. 3) Put the lye solution in a plastic container and set it in safe place. Cover the container and let it cool down. 4) Once it cools down, split it equally into five containers. ❖ 2nd Mixture (Combining Oils) 1) Melt the solid oils on the stove over medium-low heat while stirring gently. 2) Remove the melted oils from the heat and let it cool down at room temperature. 3) Combine the liquid and melted oils. 4) Split the oils equally into five containers. ❖ Final Procedure 1) Slowly add the container 1 of 1st mixture to the container 1 of 2 nd mixture. 2) Mix it to start the chemical reaction that turns the mixture into soap. 3) Once the combined mixture become like the texture of a condensed milk, put the desired colorant, active ingredient and essential oil. 4) When the ingredients in the 1st containers are mixed, start pouring the mixture into the soap mold. 5) Repeat the procedure for 2nd to 5th containers in the order of Red, Orange, Yellow, Green, and White. 6) Cover the mold and wait for 24 hours until it becomes hard. 7) Remove the hardened soap from the mold and cut the bars horizontally. 8) Place the soaps in a safe, dry place and allow it to cure for 3 weeks before packaging. Page 11 of 41
3.4.3 PROCESS FLOW CHART OF MULTIVIT SOAP Start Raw Materials Selection Juicing/Pureeing Ingredients Soap Making Soap Curing FAIL Quality Control Soap Rebatching PASS Soap Packaging Soap Labeling Delivery End Page 12 of 41
3.5 Competitive Comparison The competition for skin lightening soap business is very strong. There are hundreds of whitening soaps that are being sold in the market. Upon researching, its top competitors are Dove and Silka. The comparison between Multivit and the two market leaders in different perspectives are shown below. 3.6 Competitor Analysis Title Multivit Dove Silka Multivit is a soap that gently whitens skin due to Dove is a beauty bar Silka is a papaya bar soap Product its five main ingredients; with 25% enriched with papaya Description papaya, goat's milk, moisturizing lotion enzymes and vitamin E malunggay, calamansi and tomato The target group of The target groups of The target groups of Target Dove is particularly Multivit are men and Silka are men and Market women above 18 women age 15 & above women age 15 & above years "Tiis sa hapdi? *'Real beauty "A natural and effective Positioning Tiis sa bulsa? campaign' way to cleanse and Strategy Huwag mag-Tiis Ganda *To feel beautiful in whiten your skin" Mag-Multivit na" their own skin It helps improve the It cleanses and nourishes It has both Product condition of skin by skin by removing dead moisturizing and Benefits making it lighter and skin cells for a clearer cleaning properties smoother complexion. Silka Papaya products *To be distributed locally Globally distributed, can be bought in the Distribution thru Resellers, Online products are sold as Philippines thru Availability as well brand to customers Supermarkets The 130g bar of Multivit Pricing ranges from Pricing ranges from Pricing will be priced around Php48.00 to Php20.00 to Php150.00 Php50.00 Php125.00 * Social Media Ads *Has highly *Has highly informative *Bazaars / Print Ads informative website Promotion website *Advertisements *Giveaways and *Advertisements *CSR campaign" brochures *CSR campaign" Competitive Challenger Leader Leader Classification Even though Dove and Silka are far and away the market leaders with an estimated market share of 33%, Multivit is a much-improved product in this rapidly growing soap industry. Page 13 of 41
3.7 Sales Literature In the future, we will outsource independent graphic designers, website developers and print ad companies who will develop the logo, business cards, brochures, website, and display ads. All will contain branding information to sell our new product while creating familiarity and a positive image in the market. Flyers will be distributed in the adjacent neighborhood, on university campuses, at the malls and in LRT stations during start-up period. Posting ads in newspaper publications, electronic signages and billboards are also included in future plans to increase brand awareness of our potential customers nationwide. 3.8 Future Products In the coming months or years, we will diligently continue to improve and develop our product by researching on other effective natural ingredients that we can add to the product for the maximum benefit of our customers. 4 MARKET ANALYSIS SUMMARY The skin lightening soap industry in the Philippines is strongly influenced by the importance of personal appearance and cleanliness. Because of this rising demand, our company is believes that our product has a big potential to penetrate in the market. 4.1 Market Segmentation As a brand, Multivit 5 in 1 Skin Lightening Soap segments the market in the following ways: 1) Demographic Segmentation: -Under this segmentation, Multivit focuses on all men and women above 15 years old. -These include men and women who are conscious about skin care. These people want to use quality products. They also have good purchasing power since our target consumers are in the working class and students who can afford to buy quality soap at a reasonable price. 2) Market Share: A survey was conducted by Multivit to find out the segment of people who prefer to use skin lightening soaps in their daily use. Based on that survey, 51% of Filipinos are currently using whitening soaps. We could say that half of the Filipinos are avid customers of soaps that promise to make their skin fair and glowing. (See Graph 1) 3) Market Survey: The analysis will show the preference of people in terms of the kind of soap they like to use. Cleansing – 29%; Conditioning – 21%; Fragrance – 24%; Whitening – 16%; Bubbly – 9%; Creamy – 1% (See Graph 2) Page 14 of 41
Graph 1 Jhonsons MARKET SHARE body wash Jhonsons 1% Bioderm baby soap Tender Care 2% Cetaphil Silka 2% 1% 1% 17% Dr. Wong 3% Hygienix 3% Dove 16% Palmolive Safeguard 6% 36% Kojic 6% Flawlessly u Likas Papaya Olay 4% 1% 1% Graph 2 Page 15 of 41
4.2 Marketing Strategy We will start by having regular marketing campaigns. Some of our campaigns are as follows: - "Oplan Pagandahin si Nanay” Campaign - Livelihood Programs to Different Baranggays - Social Media Ads - Giving flyers with attached sample soap - Running a contest - Attending Bazaars and Social Gatherings - Sponsoring Beauty Contest and Other Events - Tarpaulins and Print Ads to be given to resellers nationwide - Giving samples and promos during holidays and anniversaries. We will conduct aggressive advertising and heavy promotional strategies for us to be known in the market. Our main marketing plan is the Multivit itself wherein if anyone who tried using this soap, that person will be highly satisfied by its result. Therefore, they will serve as walking advertisements that will tell everyone about their skin’s amazing transformation. 5 STRATEGY AND IMPLEMENTATION SUMMARY Multivit plans to market itself through variety of methods to progressively gain market share in the soap industry. Our company will build brand loyalty and create awareness of the benefits of Multivit in our skin. 5.1 Strategy Pyramid Our strategy is to develop Multivit as a brand that represents quality and value. The tactics underneath this strategy and the programs we will put in place cover a broad range of disciplines. They are presented here in the order of importance. 1. Product: ❖ Continually develop and bring Multivit to the market that represents a quality product at a reasonable price. ❖ Innovate by formulating different variation, sizes, packaging and ingredients of Multivit soap. 2. People: ❖ Search, boost and develop employees that are talented, passionate and understand the concept of brand. ❖ Training, commissions and incentive programs will assist in inspiring our resellers and sales agents to "walk the walk", and reward performance. 3. Targeted marketing programs ❖ Focus on PR campaigns and affiliations with different organizations that will reinforce our brand image. ❖ Advertisements will be focused on the benefits of our product, both physical and emotional. They will speak to the lifestyle our target customers desire to have. Page 16 of 41
4. Controlled distribution at wholesale: ❖ Finding resellers who have customer image and strong belief in our product will strengthen our brand image. 5. Implementation of Multivit website: ❖ Provide customers with knowledge for treating the skin. 5.2 SWOT Analysis Strengths Weaknesses Opportunities Threats Quality: We produce High startup costs: Growing market: The Competition: Dove high-quality and freshly the very high cost market for whitening and Silka and other made soap with five of opening a soap soaps is huge and inexpensive soaps natural ingredients making factory will growing. are strong that are proven require investment competitors in the effective in skin and loans. market. lightening. Sales expertise: Our Time: Right now, Research & Government founder has lifetime it’s just the founder Development: compliance: We experience selling doing everything. Possible variations of need to follow the everything (moral and Multivit soap in the standards of strict legal) including soaps future. FDA and other and other skin care government rules products since and regulations. childhood and teenage years. 5.3 Potential Strategies for Growth Multivit needs to investigate its options for obtaining capital. Funding a new business will take time, and because it’s the step one of the long journey to profit, we must secure funding before we begin production. Multivit may want to consider adding a Research & Development team, to formulate new products and keep the company’s operations well prepared for any changes in government rules and regulations. The company needs to find its niche in the market, and one effective way is to focus on the company’s marketing and selling strategies. 5.4 Competitive Edge Our company’s main competitive advantages will be: ❖ Quality ingredients and great soap formula. ❖ Strong salesmanship and superior customer service. Page 17 of 41
5.5 Positioning Statement "Tiis sa hapdi sa gamit mong sabon? Tiis sa bulsa sa pinaturok mong injection? Huwag nang mag Tiis Ganda, Mag Multivit 5 in 1 Skin Lightening Soap ka na.. Affordable na, Safe pa." 5.6 Pricing Strategy Pricing for the Multivit soap is Php50.00 per 130g bar for End users and Php35.00 for Resellers. These are suggested retail and wholesale prices. They represent two times and three times our estimated cost to manufacture, respectively. Quantity discounts are not included but remain possible in negotiations with major buying groups. Price may be changed in the future based on different factors such as increase in prices of raw materials, upgrading of technology and equipment and other matters. However, the price of Multivit is not expected to experience significant change over the next three years. 5.7 Promotion Strategy Personal selling will be our most important means of promotion. We will lead this effort, with our skill and experience in sales and customer service. In addition to personal selling, the company will be involving in an aggressive marketing program that will contain social media ads, event sponsorships, bazaars, print ads, and other platforms to generate product awareness and value proposition. However, the company’s immediate goal will be to generate profit to pay for such expenses. Our major marketing plans will go into effect starting in year three. Prior to this, the company will use more modest marketing tools such as social media advertisements, word-of-mouth marketing, and bazaar participations. 5.8 Distribution Strategy Initially, deliveries will be made thru the local and nationwide couriers like Xend, LBC, Grab express, Grab motor rider, Cargo forwarder or Rent a truck for bulk orders. As the number of orders increase, the need for a company owned delivery vehicle will continue to be evaluated. 5.9 Marketing Programs Our best marketing program is to ensure that the customers’ expectations about our soap will be exceeded. The customers who are happy about the soap they are using will eventually tell friends about their positive experiences. A referral from a personal friend based on experience are often the strongest recommendations that can be offered. 5.10 Sales Strategy The sales strategy will be based on generating long-term relationships with customers. To facilitate that, we will offer Multivit soap at the very reasonable price, have soaps in stock for both quick shipment and store front pick up, and provide superior customer service. Page 18 of 41
All sales agents and resellers will be trained to provide friendly & knowledgeable customer service. For some, having a smooth and beautiful skin is an integral part of their lives, so establishing long-term relationships will ensure a large, loyal customer base. 5.11 Sales Forecast The following table and chart presents specific forecasts by month, over the first year of the business. As indicted in the table, our sales are forecasted to increase gradually, with an annual growth rate of approximately 5%. Soaps are assumed to be sold after 3 months. Sales Monthly sales in peso sales in units 1200 45,000.00 40,000.00 1000 35,000.00 800 30,000.00 25,000.00 units peso 600 20,000.00 400 15,000.00 10,000.00 200 5,000.00 0 - Month Month Month Month Month Month Month Month Month Month Month Month 1 2 3 4 5 6 7 8 9 10 11 12 sales in peso - - - 38,750 38,750 38,750 38,750 38,750 38,750 38,750 38,750 38,750 sales in units 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 Sales by Year 500,000.00 14,000 450,000.00 12,000 400,000.00 350,000.00 10,000 300,000.00 8,000 units peso 250,000.00 6,000 200,000.00 150,000.00 4,000 100,000.00 2,000 50,000.00 - - year 1 year 2 year 3 sales in peso 348,750.00 445,625.00 467,906.25 sales in units 9,000 11,500 12,075 sales in peso sales in units Page 19 of 41
Sales Forecast Sales YEAR 1 YEAR 2 YEAR 3 Multivit Soap ₱ 348,750.00 ₱ 445,625.00 ₱ 467,906.25 Other ₱ - ₱ - ₱ - TOTAL SALES ₱ 348,750.00 ₱ 445,625.00 ₱ 467,906.25 Cost of Sales Year 1 Year 2 Year 3 Multivit Soap ₱ 159,784.33 ₱ 204,168.86 ₱ 214,377.30 Other ₱ - ₱ - ₱ - Cost of Sales ₱ 159,784.33 ₱ 204,168.86 ₱ 214,377.30 5.12 Partners We will have three categories of Partners – our SUPPLIERS, our RESELLERS, and our EMPLOYEES. We will encourage competitive bidding among Suppliers, and prefer the ones offering best prices and terms. The Resellers will be our sales partners by promoting and selling our product to end users. In return, they will earn profit for every soap that they are going to sell. We will have a Performance Management System for the Employees and they will be rewarded with annual bonuses based on performance. 5.13 Milestones The accompanying table lists important milestones, with projected dates, management and budget responsibility. The milestone schedule indicates our emphasis on planning for implementation. Milestone Start Date End Date Department Business concept and planning 01-Jul-17 30-Nov-17 Executive Secure funding for business operations 01-Nov-17 31-Mar-18 Executive Consultation & formulation of prototype 01-Nov-17 31-Dec-17 R&D Secure government permits 01-Jan-18 Executive Purchase Raw Materials & Equipment 01-Jan-18 Purchasing Factory Setup 01-Jan-18 15-Jan-18 Executive Design flyers and ads 01-Feb-18 08-Feb-18 Marketing Open social media accounts 01-Feb-18 08-Feb-18 Marketing Manufacture the first 1,000 soaps 01-Feb-18 22-Feb-18 Production Social media promotions 01-Feb-18 Marketing Give away flyers and soap samples 01-Feb-18 Sales Opening of the business 01-Feb-18 Executive Marketing & Selling soaps 01-Feb-18 Mkgt / Sales Training resellers 01-Feb-18 Sales Page 20 of 41
jul nov dec jan feb mar apr Milestone 2017 2017 2017 2018 2018 2018 2018 Business concept and planning Secure funding for business operations Consultation & formulation of prototype Secure government permits Purchase raw materials & equipment Factory setup Design flyers and ads Open social media accounts Manufacture the first 1,000 soaps Social media promotions Give away flyers and soap samples Opening of the business Marketing & Selling soaps Training resellers 6 MANAGEMENT SUMMARY The company’s management philosophy will be based on customer satisfaction, integrity and accountability. We will encourage everyone in the company to be efficient, honest and respectful at all times, most especially the sales persons and customer service representatives. 6.1 Management Team These are the team members who will run the business and be in charged in the daily productions and operations of the business. Name Education / Experience Skills Responsibility Knowledge of the product or service Gladys C. BS Accountancy / Experienced in Accounting, and Manages the overall Gonzalo Soap formulator different areas Selling skills operations of the within the company business. Reynaldo T. BS Marine Experienced in Keen on details, Manages the Gonzalo Jr. Transportation Logistics, Packaging Good leadership production and and Quality Control skills transportation of products to different areas. Page 21 of 41
6.2 Personnel Plan Initially, the owner will be in charged in the production of Multivit soap. As sales continue to grow, the company will hire a production worker and he will be paid based on units produced per month. The direct labor cost per bar of Multivit soap will be identified thru either by standard production of equipment or thru time and motion study. The production staff will need to possess the following knowledge and skills to be able to perform effectively on the job. Educational Designation Experience Skills Responsibility Background no Basic Prepares the ingredients, At least Production Staff 1 experience knowledge in Makes the soaps, Cleans HS graduate required Math tools and Equipment Packages the soaps, no Basic At least Labels the soaps, Production Staff 2 experience knowledge in HS graduate Arranges the soaps in the required Math box for delivery In order to secure enough capital for the business operations, the management team will not yet receive more than the minimum wage salary until the product is totally introduced in the market. We understand that the 1st three years of the business are full of start-up expenses like consultancy fees, government compliances and other unforeseen expenditures. 7 WASTE MANAGEMENT PLAN Our hometown, Valenzuela City is very diligent in the collection of solid wastes. The biodegradable wastes are temporarily collected, hauled and dumped in Lingunan, Valenzuela controlled dumpsite. Then it will be transferred to a sanitary landfill in Rodriguez, Rizal. Some biodegradable wastes find their ways to composing centers to be processed as fertilizer. The non- biodegradable wastes are being generated by factories and industries within the city as recyclable raw materials in manufacturing their products. We believe that urbanization can be done without compromising the protection of our environment and natural resources. The company will make sure to be responsible enough in following the policies and procedures of the Solid Waste Management Plan implemented by the local government. Page 22 of 41
8 SOCIO-ECONOMIC IMPACT EMPLOYMENT. Our company will create jobs starting from two employees and will increase as the business successfully grows in the future. Our employees will have sufficient salaries to support their families. ADDITIONAL INCOME FOR RESELLERS. We will also offer our product to stay at home parents where partners are OFWs, Seafarers or Local workers who opted to become full time mom or dad to take good care of their children. We will highly encourage and train them to earn also on their own by becoming resellers. Through this, they will earn their own money so they could help their better half in other expenses. CORPORATE SOCIAL RESPONSIBILITY PROGRAMS. The company will conceptualize social awareness campaigns, livelihood programs, and community development in order to motivate and inspire our fellow citizens to become confidently beautiful with an empathetic heart. UPLIFTING LIVES OF OUR SUPPLIERS. Our company selects suppliers that can provide quality raw materials for our product. The suppliers we choose are those that promote goodwill for the betterment of our country. Some of them are as follows: ✓ Greenearth Heritage Foundation Inc – It is a foundation that sells Malunggay Powder (an ingredient in Multivit Soap), a by-product of Malunggay from the 100 hectares Malunggay Plantation located in Brgy. Sibul, San Miguel, Bulacan. Some of their missions are: 1) FARM-TO-TABLE APPROACH, wherein they assist the farmers in their agricultural needs, then they search for direct consumer markets; 2) SCHOLARSHIP FOR FARMERS’ CHILDREN, wherein they help the farmers’ sons and daughters in their education thru different literacy programs within the community, and finding sponsors to support the education of these children to a higher level. In fact, one farmer’s son named Romnick L. Blanco receives full scholarship to study at Harvard University, with the help of this foundation. (See Appendix for his inspiring story). ✓ Emmanuel’s Goat Farm – Mr. Emmanuel Balidoy is a full-time teacher with a small- scale Goat Farm in Marilao, Bulacan. His family, especially his father who is also a farmer helps in the daily operations of the farm. They were very happy when we proposed to them that the excess milk of their goats can be an ingredient in our soap because selling goat’s milk will increase the income of their family and can enlarge their goat farm business as the need arises. Page 23 of 41
✓ Vendors and Suppliers of Tomato, Calamansi & Papaya – Being the ingredients in Multivit Soap, these three products will generate more earnings to the hardworking vendors in Polo, Valenzuela and Meycauayan Market. This will also increase the source of income for farmers of these three ingredients. ✓ Logistics Companies and other Local Suppliers – the delivery of soaps all over the country will help improve the business of logistics and transportation. It will also add profit to chemical companies and soap making oil suppliers for other ingredients. IMPROVING THE STATUS OF OUR FAMILY – this is the most promising part in having a business. Business fights poverty. When the right time comes, my husband will no longer need to go abroad to work as a seafarer. He will be able to provide for our needs by managing our business and at the same time being able to guide and take care of our children. We will also be able to help our families and relatives. And lastly, this business will motivate us in extending help to the needy and bringing inspiration to everyone that dreams can turn into reality. 9 FINANCIAL PLAN We assume the business to begin growing at a minimum annual rate of 5% for the next three years. We will also have a positive cash flow, allowing us the flexibility to cover any unforeseen expenses. 9.1 Important Assumptions ❖ Initially, 100% of sales will be made on cash. ❖ Customers will pay for all relevant shipping charges. ❖ Projections related to customer acceptance were estimated using market surveys. ❖ The markup will be based on 100% of the total cost. ❖ Sales Quota will be approximately 40 soaps per day. ❖ Sales are assumed begin at the 4th month since the 3 months start up period is a series of brand awareness and marketing programs. ❖ 92% of the finished goods will be sold out, of which 75% will come from Wholesalers and 25% from End Users. ❖ Other assets and recurring expenses will not have significant change for the next three years. ❖ There will be no income tax rate for the next three years in accordance with Republic Act 9178, otherwise known as the “Barangay Micro Business Enterprises Act of 2002”. Page 24 of 41
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