Thailand Travel Agencies Association Meeting 2020 Schengen Area - Partnering Governments. Providing Solutions - Bangkok, Thailand, 13th February ...
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Partnering Governments. Providing Solutions. Thailand Travel Agencies Association Meeting 2020 Schengen Area Bangkok, Thailand, 13th February 2020
Switzerland
Operations Manager: Benjamin Schmitt
Private and Confidential 2 www.vfsglobal.com
1. Contact Information
Website https://visa.vfsglobal.com/tha/en/che/
Address Unit 404 and 405, The Plaza 4th Floor, Chamchuri Square Building
Phayathai Road, Pathumwan, Bangkok 10330
Inquiry Schedule Phone + 66 (02) 118 7015
08:00 to 16:30 (Monday to Friday)
Email info.swth@vfshelpline.com
Monday to Friday
Call Center is available in English and Thai, for inquiries in German
Submission Schedule Regular Appointment 08:30 to 16:30
Walk-In 08:30 to 16:30
Premium Lounge 08:30 to 17:00
Primetime Appointment 16:00 to 17:00
Passport Collection 08:30 to 16:30
Private and Confidential 3 www.vfsglobal.com
Application
Process
Private and Confidential For discussion purposes only 4 www.vfsglobal.com
2. Application Process for Online Application
Online Information on VFS Global Switzerland Visa Application Centre
At Home
https://visa.vfsglobal.com/tha/en/che/
Fill out online application form
• Book your individual appointment online
• Call Centre support • Book your group appointment via Call Centre
• Email support • Pay fees online
Passback
• Over the
counter
• Courier
Visa Application
Security Check Reception Biometric Submission
Centre (VAC) • Frisking • Receive token
• Screening of number for queue
baggage Submission Counter
• Form checking and Data Storage
acceptance and Transfer
• Data entry
• Issuance of ICR
Documents sent to visa Documents are
Client Government returned to the
section of Swiss
Regional Consular VAC in sealed
Center in Bangkok envelopes
Private and Confidential 5 www.vfsglobal.com
2. Scheduling Appointments for individual applicants
Maximum of 5 applicants per one booking
1. Go to VFS Switzerland website and click on “Book an Appointment”
Private and Confidential 6 www.vfsglobal.com
3. Scheduling Appointments for groups
Group application (10 and over)
Please send applicant details and request to
info.swth@vfshelpline.com
Timing to submit the visa application documents is: 8.30 hrs.-9.00 hrs.
Timing for biometrics collection is 12.00PM onwards.
Private and Confidential 7 www.vfsglobal.com4. Reminders
1. 15 minutes before and after appointment time
1. Please be advised that agents should submit the applicants’
documentation not later than 9AM in the morning.
2. Applicants to submit biometric data between 12pm - 4:30 pm. We will
coordinate with you on the timings
2. Only applicants are allowed to enter the Application Centre. Companions are
not permitted entry, in exemption to elderly, minors, persons with disability, or
require translation
3. It is applicant’s/representative’s responsibility to ensure that any supporting
documents are completed and submitted in the required format for smoother
process.
4. The Application Centre is to be reached via the public elevators, escalators and
stairs.
5. No staples, clips, or pins attaching to the documents.
6. Torn, crumpled or heavily creased documents cannot be scanned and therefore
must be photocopied in A4 sized paper
Private and Confidential 8 www.vfsglobal.comSchengen Code 2020
• Visa fees increased to THB 2,800 (EUR 80) for
adults and THB 1,400 (40 EUR) for children
between 6 – 11 years
• Children from 0 – 5 years remain free of charge
• Applications can now be submitted 180 days in
advance!
• New application forms to be announced
Private and Confidential For discussion purposes only www.vfsglobal.comGermany
Operations Manager: Benjamin Schmitt
Private and Confidential 10 www.vfsglobal.comHow to Book Appointment? Private and Confidential For discussion purposes only www.vfsglobal.com
How to Book Appointment? Private and Confidential For discussion purposes only www.vfsglobal.com
How to Book Appointment? Private and Confidential For discussion purposes only www.vfsglobal.com
Appointment Booking for Group of 10 up
Please email us the complete details at
info.geth@vfshelpline.com for Germany
1. Applicant Name List (excel sheet)
With Preferred Appointment Date
2. Travel Itinerary (days at each city)
3. Who will pay for the travel (personal or company)
Private and Confidential For discussion purposes only www.vfsglobal.comGermany Reminder
• VIDEX application form:
Names and address details in Germany
(street names, city names, personal information, etc.)
need to be filled out in German language only.
• Special characters need to be used, such as,
ö (instead of oe)
ä (instead of ae)
ü (instead of ue) or
ß (instead of ss)
München instead of Munich, Köln instead of Cologne, etc.
• Signature on application form and information sheet must be
same as in passport.
Private and Confidential For discussion purposes only www.vfsglobal.comIn order to avoid a delay when applying for your visa, please arrange your documents according to the following order: 1. Copy of your passport 2. Printed copy of your application form with photographs 3. Formal obligation letter or written invitation letter / Business invitation from Germany / Hotel reservations 4. Flight reservation (only for tourist visa applicants) 5. All further documents, e.g., work certificate, bank account, birth certificate, land title deed, etc. 6. Travel and health insurance Private and Confidential For discussion purposes only www.vfsglobal.com
Processing Time
• Application can be filed within 180 days before
the planned trip.
• Applications are in most cases reviewed within 5
to 15 days.
• It is recommended not to file a visa application
later than 15 days before the trip. Apply in
advance
• Group appointments to be booked not later
than two weeks before the requested date.
Private and Confidential For discussion purposes only www.vfsglobal.comSchengen Code 2020
• Visa fees increased to THB 2,800 (EUR 80) for
adults and THB 1,400 (40 EUR) for children
between 6 – 11 years
• Children from 0 – 5 years remain free of charge
• Applications can now be submitted 180 days in
advance!
• New application forms to be announced
Private and Confidential For discussion purposes only www.vfsglobal.comPartnering Governments. Providing Solutions.
Italy
Visa Application Center
Operational Manager: Manuela Cavaccini
Cataldo
13th and 14th of February 2020
19APPLICATION PROCESS Private and Confidential 20 www.vfsglobal.com
Reminders
Please be advised that agents should submit the applicants’ documentation
not later than 9AM in the morning.
Applicants to submit biometric data between 1.00pm- 4:00pm. We will
coordinate with you on the timings
1. Only applicants are allowed to enter the Application Centre. Companions are
not permitted entry, in exemption to elderly, minors, persons with disability, or
require translation
2. It is applicant’s/representative’s responsibility to ensure that any supporting
documents are completed and submitted in the required format for smoother
process.
3. No staples, clips, or pins attaching to the documents.
4. Torn, crumpled or heavily creased documents cannot be scanned and therefore
must be photocopied in A4 sized paper
Private and Confidential 21 www.vfsglobal.comHOW TO BOOK AN
APPOINTMENT
Private and Confidential 22 www.vfsglobal.comI - Schedule an appointment for a group
Agent can book the appointment by contacting our Call center service at least 15
working days before the date of departure
What is required in order to book the appointment?
• Number of people (name list must be attached to the email request)
• Date which the agent want to submit the request
• Travelling period
Please notice that on the day of the appointment the agent has to provide all
documentations as explained on the designed “Checklist”.
The Visa office of the Italian Embassy accept only insurance that are issued from
company in Thailand or in Italy.
Private and Confidential 23 www.vfsglobal.comI1- Schedule an Appointment for individual applicants
Maximum of 5 applicants per one booking
1. Go to VFS Italy website and click on “Schedule an Appointment”
Private and Confidential 24 www.vfsglobal.comITALY
VISA APPLICATION CENTERS
Private and Confidential 25 www.vfsglobal.comBangkok
Italy Visa Application Centre
Unit 404, The Plaza 4th Floor, Chamchuri Square Building
Phayathai Road, Wang Mai, Pathumwan, Bangkok 10330
Submission of Application: 08:30 - 12:00 / 13:00 – 16:00
Passport Collection: 13:00- 16:00
Chiang Mai
Italy Visa Application Centre
191 Siripanich 6B Floor Huaykaew Rd.
Suthep Muang Chiang Mai, Thailand 50200
Submission of Application: 08:30 - 14:00
Passport Collection: 15:00- 16:00
Phuket
Italy Visa Application Centre
CCM Complex Building 77/77 Moo 5,
Chalerm Prakiat Rama 9 Road, Ratsada, Mueang,
Phuket, Thailand 83000
Submission of Application: 08:30 - 14:00
Passport Collection: 15:00- 16:00
Business Hours: 08:30- 16:00
Monday to Friday exempt Consular holidays
Private and Confidential 26 www.vfsglobal.comContact Information
Website https://www.vfsglobal.com/italy/thailand/
Inquiry Schedule
Phone + 66 (02) 118 7001
08:30 to 16:00 (Monday to Friday)
Email info.itth@vfshelpline.com
Monday to Friday
Call Center is available in English and Thai, for inquiries in French,
Spanish and Italian please send an email to the helpline service
Private and Confidential 27 www.vfsglobal.comVALUE ADDED SERVICES (VAS) Private and Confidential 28 www.vfsglobal.com
Standard Value Added Services Private and Confidential 29 www.vfsglobal.com
On Demand Mobile Visa
A one-stop visa application at your doorstep
Booking this service means that you can go
through the entire visa application process
without leaving you home, office or school
campus.
In a single visit,VFS Global’s professional staff will
proceed your application including the
registration of all the required biometric
information (photo and fingerprints scan) by using
specialized and authorized equipment
This service is available for individual and/or
group of applicants (e.g. incentive group,
student/summer school and travel groups)
The ideal solution for all who wish to apply for a
Visa without having to come to the Visa Centre
Includes courier return delivery of processed
documents and SMS service
This is a tailored-made service, for more
information please contact us at
ODMV_TH_Italy@vfsglobal.com
Private and Confidential 30 www.vfsglobal.comVIP Premium Lounge (Only available for Bangkok center)
Priority Service / No queuing/ Finish
applying in 10-15 minutes.
No need to book an appointment (Walk-
in allowed).
Comfort and privacy of dedicated room.
Personalized service with dedicated staff
during submission and biometric process.
Free refreshments.
Free call to inform you that your passport
has arrived to VFS.
Free Courier pass-back.
Free Photocopy (maximum of 50 pages).
Free Passport-sized photos.
Free SMS and Email Alerts.
Private and Confidential 31 www.vfsglobal.comWalk-in without appointment (only available for
Chiang Mai and Phuket centers)
Using this service, you can now
submit your visa application
without booking an appointment.
Whether you need to travel
urgently, missed your pre-booked
appointment, or simply cannot
book an appointment at your
preferred date and time, this
service allows you to submit your
visa application on a day of your
choosing.
Private and Confidential 32 www.vfsglobal.comPartnering Governments. Providing Solutions. Thank You Copyright Warning: VFS Global is the owner of the copyright of the contents of this document. Any form of reproduction or transmission without the consent of VFS Global will amount to an infringement of VFS Global copyright. Disclaimer: All Trademarks, Logos, etc. pertaining to third parties referred for illustration purpose only and remain the exclusive property of their respective owners. All statistics stated are as on 30 September 2017. For more details contact: Lyra Ibanez- Senior Manager, LyraN@vfsglobal.com Lara Aschenbrenner, Operations Manager, LaraA@vfsglobal.com This material was prepared and used by VFS Global during an oral presentation; it is not a complete record of the discussion. F/MKT/36| Ver 01 | Effective 01 August 2017
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