TEACHING EFFECTIVE The TA's Guide to at UC Davis - Center for Educational ...
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The TA’s Guide to EFFECTIVE TEACHING at UC Davis Center for Educational Effectiveness Office of Undergraduate Education
ABOUT THIS GUIDE This guide is meant to provide all graduate instructors at UC Davis, regardless of discipline and experience, with a resource they can refer to throughout their teaching career. This is not intended to be a comprehensive overview to successful teaching, but instead, an introduction with important information to help you get started and think about how to make your teaching more effective to help your students learn. This guide is designed to be accessible to beginning TAs, with practical advice and pertinent information about teaching for the first time at UC Davis, and experienced instructors, with additional information and ideas to help improve one’s teaching skills. Moreover, the effective teaching practices and principles presented here are meant to be feasible and applicable for any TA in any discipline working with any level of students, whether you are a STEM TA teaching an introductory lab to a humanities TA leading an upper division discussion section. This guide is organized around the following objectives: • To clarify your role and responsibilities as a TA at UC Davis • To help you feel confident on your first day of teaching • To offer you concrete strategies to support diverse student populations • To guide your lesson planning and course structure • To encourage you to engage your students • To demonstrate the benefits of on-going, consistent, and meaningful feedback • To support you in reflecting on and investing in your teaching • To introduce you to campus resources available for TAs and students While we recommend that you read the guide in its entirety, we have also designed this guide to make it easy for you to reference sections relevant to your specific teaching concerns. Each chapter offers a short summary of pedagogical concepts and theories, followed by concrete strategies that you can apply in your classroom and a list of frequently asked questions from UC Davis TAs. We have also included practical advice from experienced TAs throughout each chapter and references to additional resources (online, on campus, throughout the guide) that may provide you with further support and/or information. Whenever you see a “Dig deeper” section, this references online supplementary materials that complement a particular topic, such as samples of rubrics and syllabi, comprehensive lists of strategies and ideas, and introductions to specific learning models. The online materials can be accessed through the online version of this guide at the Center for Educational Effectiveness website (CEE). Finally, if you ever encounter a scenario or a question that cannot be answered by this guide, feel free to contact the Center for Educational Effectiveness. We hope you have a wonderful and successful time teaching at UC Davis! About This Guide i
WELCOME TO UC DAVIS! ii
We are grateful that you have chosen our community as the place to undertake graduate training in your area of study. In the coming years, you will build on the knowledge you have from your own undergraduate work to become experts in your field and investigators undertaking original research of great importance. At the same time, you will become part of our teaching and learning community. As teaching assistants, you will be the primary point of contact for hundreds of students who may be having their only moment of experimentation in your field. Your impact will be large. Much of the emphasis in graduate work is on research. This makes sense as research is your passion, and what will ultimately distinguish you in your chosen profession or in academia if that is your path. I hope at the same time you will see your teaching is of great importance in your overall development as a researcher and educator during your years at UC Davis. Experiences with you in the classroom will open new doors for our students. Your knowledge will encourage them to ask questions they have never considered. Your behavior will model how to positively contribute to a learning community and interact with diverse individuals. You will be able to help them navigate college and learn about graduate school. Your enthusiasm will motivate them to overcome struggles with material and see how in-class knowledge can ultimately be applied to make the world a better place. Teaching can have a positive impact on your own life. This may not be initially apparent. It can be challenging to balance the demands of teaching with coursework and research. You may find the hours you put into teaching in direct conflict, even, with your many other responsibilities. It is important, as you embark now on your career as a teacher, to understand that there are real benefits in taking the time to develop an intentional and successful teaching practice. Teaching, especially teaching foundational concepts in introductory courses, enables graduate students to write stronger dissertations with farther-reaching results. Using your time in the classroom to actively learn what works and what does not will help you, should you pursue an academic job, distinguish yourself in a crowded field of applicants, and build a competitive teaching portfolio. Moreover, engaged teachers who learn from experience and examine their students’ learning outcomes reach students in exceptional ways, opening up pathways to your own area of expertise for the next generation. Should you choose a career beyond academia, your teaching will translate to other wide-ranging skills applicable outside of the classroom, including public speaking, thinking creatively and logically, fostering inclusivity, and appreciating diversity. Please reach out to the Teaching Assistant Consultants at our Center for Educational Effectiveness for support. Developing a strong teaching practice is a process that requires practice. Like research, it is an iterative process that begins with a hypothesis of how students learn, and requires practice over time crafting assignments, delivering information, and examining learning gains. Your hypotheses will change as your experience grows. We look forward to making the teaching and learning journey with you, over these next years. Our students are fortunate that you have brought your expertise and excitement to our campus. In your classrooms, their lives will be changed for the better. Best wishes, Carolyn Thomas Dean and Vice Provost for Undergraduate Education Professor of American Studies Foreword iii
The TA’s Guide to Effective Teaching UC Davis Center for Educational Effectiveness Last updated May 2017 iv
TABLE OF CONTENTS ABOUT THIS GUIDE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i CHAPTER 4: ASSESSING LEARNING AND GRADING STUDENT WORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 FOREWORD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii What is the Difference Between Assessment and CHAPTER 1: GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . 6 Grading? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 What is a UC Davis Teaching Assistant?. . . . . . . . . . . . . . . . . 6 How Can I Check for Student Understanding? . . . . . . . . . 43 General TA Responsibilities Creating and Using Rubrics Benefits of Being a TA Steps for Creating a Rubric Challenges of Being a TA Incorporate Formative Assessment Into Your Class I’m the TA! Where do I Start?. . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How Can I Grade Students Fairly and Effectively? . . . . . . . 47 Building Confidence Strategies for Grading Effectively and Fairly Strategies for Planning Your First Day Communicate Assignments and Grading Expectations Strategies for a Successful First Day of Class Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . 48 Best Practices for International TAs Strategies for Providing Meaningful Written Feedback Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . 13 CHAPTER 5: CLASSROOM STRATEGIES. . . . . . . . . . . . . . . . . 54 CHAPTER 2: UNDERSTANDING YOUR How Can I Engage Students and Promote Participation?. 54 STUDENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Incorporating Active Learning Techniques in the Classroom Who are UC Davis Students?. . . . . . . . . . . . . . . . . . . . . . . . . 20 Strategies for Creating a Positive Classroom Enviroment How do Students Learn? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Leading a Discussion Student Engagement Leading a Lab Different Modes of Learning Presenting Information Effectively Guided Practice How Can I Manage My Classroom?. . . . . . . . . . . . . . . . . . . 64 Provide Feedback to Students How Did My Class Go?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 How Can I Create an Inclusive Classroom Environment?. 24 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . 65 How Can I Best Support My Students?. . . . . . . . . . . . . . . . 26 Strategies for Managing Difficult Conversations Transfer Students Multilingual Learners CHAPTER 6: BECOMING A MORE EFFECTIVE First-year Undergraduates INSTRUCTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 First-generation College Students How Can I Get Feedback on My Teaching? . . . . . . . . . . . . 70 Students in Distress How Can I Reflect on My Teaching and Grow as an Difficult Students Instructor? Students with Disabilities Developing as an Instructor Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . 31 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . 75 CHAPTER 3: PLANNING LESSONS. . . . . . . . . . . . . . . . . . 34 ACKNOWLEDGMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 What is a Lesson Plan?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 CAMPUS RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Lesson Planning Steps What is Backward Design?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Strategies for Writing an Effective Lesson Plan Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . 40 Table of Contents v
CHAPTER 1: What is a UC Davis Teaching Assistant? General TA Responsibilities Benefits of Being a TA GETTING STARTED Challenges of Being a TA I’m the TA! Where do I Start? Building Confidence Strategies for Planning Your First Day Strategies for a Successful First Day of Class Best Practices for International TAs Frequently Asked Questions What is a UC Davis Teaching Assistant (TA)? Teaching Assistants assist instructors of record (usually faculty members) with instructional responsibilities for undergraduate; and sometimes graduate-level courses. Since students may spend the majority of their time in certain courses interacting and learning with TAs, your role is integral for undergraduate education at UC Davis. General TA Responsibilities While your specific responsibilities will vary across disciplines and departments, and will depend on the expectations of the instructor of record, the following are general responsibilities expected of any TA at UC Davis. For additional information about your appointment, see the Graduate Student Employment Handbook found on the Graduate Studies website. TAs are crucial players in the educational experiences of undergraduates at UC Davis. They serve many roles, including but not limited to facilitating students’ learning, clarifying confusion about lecture material, and determining whether students are mastering course objectives through assessments. Because many TAs are also learners in their own graduate courses, they bring a unique perspective and often serve as liaisons between their students and course professors. Put simply, TAs are the footsoldiers of undergraduate education, and their role and importance cannot be overstated.” —Eric Jensen, AI, Spanish, TAC 2015-2017 Attend lecture: It is common for TAs new to a course to attend lecture, which refers to the section taught by the instructor of record, even if they do not spend it “lecturing”. At a minimum, you may want to attend the first day to be introduced to your students. Attending lecture offers several benefits: you will be exposed to the course content in the same manner as your students, you can align your teaching with the instructor of record’s expectations and objectives, you know what was or was not covered in lecture, and you can remain consistent by using the same nomenclature and notation as the instructor of record. That said, attending lecture may take time away from other activities, such as giving feedback on assignments, so you should ask the instructor of record what the expectations are for the whole term, or alternative ways to be informed of what was covered during lecture (e.g., obtaining lecture notes). 6 Chapter 1: Getting Started
Facilitate lab or discussion sections: In addition to lectures delivered by the See Chapter 5 for concrete instructor of record every week, many courses have a weekly discussion or classroom strategies lab section. Usually these sections are the responsibility of one or more TAs, depending on how many sections exist. In some courses, TAs are given specific topics to review during section, while others may have complete autonomy over the content. It is a good idea to talk to other TAs to understand the expectations, find out what material students in the course often struggle with, and approaches to helping them understand it. You should also speak with the instructor of record to find out their objectives for what students will learn, and how they expect you to achieve those objectives. Overall, your job is to facilitate student learning. Collaborate with other TAs for the course: Many large enrollment courses As a TA, you are not will have multiple TAs. Benefits to working together include consistency across responsible for: sections (e.g., grading criteria), sharing resources and materials, and helping each other if an emergency arises (e.g., cover sections or grade student work). • Creating the instructional content of the entire course; In some instances, there may be a lead TA (who has taught the course before with the instructor of record) that guides newer TAs, and/or there may be • Selecting student weekly meetings with the instructor and all course TAs. Consider setting up a assignments for the entire regular meeting with all TAs for a course if one does not already exist. course; Hold weekly office hours: Ask the instructor of record or your hiring department • Planning and writing an how many weekly office hours you are required to conduct, and where. If a entire examination; designated location for hosting office hours is not provided, you may have • Determining the final students visit you in your office or at another appropriate public location (e.g., grade for students (without Student Community Center, department library, etc.). During office hours, you supervision of the instructor are expected to be available to help students with any questions they have, go of record); over material, and prepare for exams and assignments. Oftentimes, TAs may • Providing the entire schedule additional office hours prior to an exam or at the end of the quarter. instruction of a group of students enrolled in a course; When students come to office hours, engage them in reflection on how class has been going. If they let you know that a certain activity worked well or • Adjudicating charges of plagiarism, academic really didn’t work well, ask them to elaborate. When you compare your own reflections dishonesty, or student to student reflections, there may be significant differences in your perceptions of your conduct issues. teaching strategies.” —Sarah Silverman, TA, Entomology, TAC 2016-2018 Prepare and proofread exam questions: It is common for a TA to contribute questions to an exam, especially if material covered during discussion section is complementary to lecture and therefore relevant for assessment. It is also common for instructors to ask their TAs to proofread an exam before giving it to students to make sure questions are worded clearly and the formatting is correct. Proctor exams: Distributing exams, especially in large classes, requires multiple people to be efficient. You may be asked to be present only during the beginning of the exam or you may be expected to sit with students as they take their exam, answer questions, keep track of time, and be vigilant for wandering eyes to ensure academic integrity. Chapter 1: Getting Started 7
See Chapter 4 for strategies for Provide feedback and grading: TAs may be asked to grade an exam, or a grading and providing written portion of an exam, in collaboration with the instructor of record, other TAs, or feedback a Reader (a graduate student who is hired only to assist with grading). Grading an exam may involve scoring Scantron multiple-choice forms at the Center for Educational Effectiveness (CEE), using a pre-written answer key, and/or creating an answer key with the instructor. Similarly, with written assignments, grading autonomy may vary. You may have to write your own rubrics or work closely with a Reader and/or the instructor to assure assignments are graded quickly and fairly. If the discussion or lab portion of the course is graded, you may be responsible for determining this portion of students’ overall grade. Whether grading exams or written assignments, you may also be asked to provide feedback to students in the form of written comments. Advise the instructor of record of plagiarism and issues with student conduct: While TAs have autonomy and authority in their own classrooms, student behavioral issues or issues of academic dishonesty should be discussed with the instructor of record in a timely manner. This may require copying the instructor on email communications, asking to meet with the instructor, or bringing up an issue during a TA meeting. Guest lecture: If you are interested in developing your teaching skills, seek out opportunities to “guest lecture,” or teach a unit in the lecture portion of the course. Find out at the beginning of the term if the instructor of record plans to miss any lectures due to travel obligations and offer to fill in, either using the instructor’s lecture notes or your own. Alternatively, if a lecture topic is closely related to your own research interests, ask if you may present your research and lecture on the topic. Benefits of Being a TA • Gaining teaching experience as a graduate student is a valuable source of professional development. You will learn leadership skills that you can use throughout your career. It is also an opportunity to think deeply about your discipline, or a related one, and convey your passion to your students. Often we learn the most about a topic by teaching it to others! • Working as a TA allows you to form personal relationships with faculty members other than your advisor and committee members. TAs at UC Davis • Teaching can be remarkably inspiring, satisfying, and fulfilling. are represented by the AGSE/ • You are paid, receive healthcare coverage, and your in-state fees are UAW union. partially remitted. You may TA during the academic year at 25-50% The hours and type of work time, 75% when you have passed your qualifying exams and are “all but done by TAs are outlined in dissertation” (ABD) and 100% time during summer sessions. a contract that is updated • If you plan to work at an institution of higher education, whether it is regularly. To learn more, research-focused (such as UC Davis) or a teaching-focused institution (such visit the Academic Student Employee (ASE) unit and the as a California State University, a small liberal arts college, or a community AGSE/UAW union’s website at: college), your application will be more competitive if you have substantial http://www.uaw2865.org pedagogical knowledge and teaching and mentoring experience. 8 Chapter 1: Getting Started
Challenges of Being a TA • Teaching takes time. As a graduate student you will find yourself juggling multiple areas of interest and responsibility. You will have to learn to allocate your time between teaching, research, coursework, and your personal life. However, this experience will also prepare you for work as a faculty member, if that is the route you choose to take. • Teaching, like most skills, takes practice, but TAs are not expected to See “Campus Resources” for be expert instructors upon stepping into the classroom. Set realistic TAs and Students” at the end expectations for yourself, and be sure to ask for help when you encounter of this guide for a list of other areas of difficulty. This guide is one source of information, but you can available resources turn to other resources as well, including senior graduate students, the TA Consultants at the Center for Educational Effectiveness (CEE), departmental administrators, and other campus resources. I’m the TA! Where do I Start? TAs and students alike are usually anxious about their first few class sessions. However, the first days can be exciting if handled properly, and will set the tone for the remainder of the quarter. Building Confidence • Being a TA is all about the students, not about you! Remember, you are a The TACs are an experienced facilitator of student learning, and are not expected to be an expert. group of graduate student • Expect to be nervous, but also expect to do well. instructors who provide consultations and workshop to • Visualize the classroom experience going well. Be confident in yourself! campus Teaching Assistants • Reach out to the TA Consultants (TACs) to discuss your questions about (TAs), Associate Ins (AIs), and teaching or to get feedback from an experienced peer. postdocs to support instruction and promote student learning at • Review your lesson plan and materials before class, and remember that you UC Davis. Representing a range learn much faster than your undergraduates (you’ve had more practice!), so of backgrounds and disciplines, you can stay ahead of them even if the material is new to you. TACs work with graduate students from across campus. • Practice your first class by speaking it aloud to a friend, a wall, or your dog. Learn more at CEE • Think about other challenges that you may face (e.g., no student participation) and envision how you’ll handle them. It’s finally your turn! After what likely seems like a lifetime of being the student, you’ll now get the opportunity to try a new and exciting role. Using your experiences as a student can be an effective platform for thinking about what type of TA you want to be, so always remember, you’re ready for this!” —Derek Rury, TA, Economics, TAC 2017-2018 Chapter 1: Getting Started 9
STRATEGIES FOR PLANNING YOUR FIRST DAY Confirm the day, time, and location of your class. Use the Registrar’s website to check the time of your section or lab. Use the UC Davis campus map to locate buildings. Identify the type of technology that will be available in your classroom. Do you need keys to access it? Do you know how to use it? We highly recommend visiting the room before you begin teaching and testing any technology that you may plan to use. You can find out what equipment is standard in your classroom by visiting the Registrar’s website. For on-call support for using the classroom media equipment or if you are locked out of the media cabinet, contact UC Davis Academic Technology Services (ATS) at 530-752-3333 or e-mail ats@ucdavis.edu. Familiarize yourself with the Canvas site that your class is using. Canvas is the UC Davis learning management system that can be used to manage your course, communicate with students, share course materials, and more. If you have not been added to the course site, speak with the instructor of record who will add you to the Canvas site. Take time to learn how to use Canvas and add materials that your students need. Create a syllabus for your discussion section or lab. Even if it is not required by the Dig Deeper instructor of record, you may want to create a section syllabus that addresses objectives, Go online to sample policies, participation, and study tips pertinent to your specific section or lab. It section syllabi demonstrates that you are prepared and may help you set expectations on day one. Plan the activities you will do on your first day. Make a thorough plan for your first day. Prepare more activities than you expect to need (do not rely on students to fill time by asking questions). Remember, however, that a successful day does not necessarily mean getting through all of the activities you planned. It can be helpful to practice in the room you will teach in and have someone check that you are audible from the back of the room. If you plan to run your discussion section or lab a certain way all quarter (e.g., small group work, lots of participation), you should get started on the first day to set student expectations. Locate where you can make copies. Speak with more experienced TAs in the department or your hiring department to find out where to make copies for course materials. You do not need to pay for copies out of pocket. Find out how many students you will have. Check your class roster on Canvas to see how many students are enrolled in your section or lab. The number of students may change in the first several weeks of the course as students rearrange their schedules. Talk to the instructor of record or other experienced TAs about how to handle students who add the class late. Determine and obtain the materials (e.g., chalk, whiteboard markers, etc.) that you will need. If you will be using the media cabinet to show a video or project a presentation, your computer may need a VGA or HDMI adaptor. Ask the program coordinator of your hiring department where you can find supplies needed for your class. Decide when and where you will conduct office hours. Speak with the instructor of record or ask the program coordinator of your hiring department how many office hours you are required to hold and if there is a designated place to hold them. Many departments assign graduate students to offices and office hours can be held there. It is important that you confirm this prior to your first meeting with your section so that you can provide your students with that information. 10 Chapter 1: Getting Started
STRATEGIES FOR A SUCCESSFUL FIRST DAY OF CLASS Arrive early. There is always at least a ten minute passing period between classes. If you need more time, you can check on the UC Davis Conference and Event Services website to see if there is another class or event in your space before or after your scheduled class. Allow plenty of time to set up before students arrive. You may want to establish a comfortable atmosphere by chatting with students as they arrive. Possible topics: their major, their summer/winter/spring break, their previous experience with the subject of the course. Write the course section on the board with any other important information (e.g., your name, office hours, office location, your email) so students know that they are in the right place as they arrive. Introduce yourself. You may want to provide a brief biographical sketch, such as where you’re from, your position at UC Davis (e.g., PhD student from Plant Sciences), how you got excited about the field, and/or what you find most compelling about the subject. You will seem more accessible and friendly if the students know something about you. Explain section/lab expectations (e.g., objectives of the section, homework, participation, technology in the classroom, how will you post materials or communicate with students, etc.). You may refer to your syllabus, if you created one for your section/lab, or make a list on the board. This will also help students understand how your section/lab is related to lecture. Explain what students can expect from you. Will you read drafts of papers? Hold review sessions? How will you evaluate their work? How often will you respond to emails? Are you only available during office hours or also after lecture/section/lab? Be transparent about what your responsibilities are as a TA. Remind students what they need to bring to section/lab (e.g., textbook, lab notebooks, dictionary, etc.). Be a role model on the first day by bringing what you expect students to have. Have students introduce themselves in small groups or pairs. This will help them feel comfortable with one another and make connections. By building a trusting environment, they will be more likely to speak up in class as the quarter progresses. This may include sharing their name and major, but also information pertinent to the course. For example, If you are teaching a math class, you may ask them to state one way that math enriches their daily lives.If you are teaching a foreign language class, you may ask them how the language they are learning has or may help them outside of the classroom. Observe the room environment. Try to walk around the room on the first day so that you can see whether the boards and/or the screens are visible or not, the readability of your handwriting, and how well you and your students can hear each other from different parts of the room. Circulating the room to interact with students and examine their work can also provide feedback to you about student understanding. Bring a copy of your class roster so that you can take attendance (or have a sign-in sheet). You may want to take notes on how to pronounce students’ names, what nicknames they prefer, and the pronouns they use for themselves (she/her/hers, he/his/his, they/them/theirs). Be aware of what you are doing and how you are doing it! Speak slowly, clearly, and loudly! Act confidently. Try to make eye contact with all of your students, not just those seated in the very front. Stay a few minutes after class to answer students’ questions about the course, the material you covered that day, or other logistical concerns they may have. Chapter 1: Getting Started 11
Best Practices for International TAs As an international TA, the U.S. educational system experienced by UC Davis students may be quite different from the one that you are accustomed to for both linguistic and cultural reasons. This includes different expectations of student academic preparation and performance, different policies governing grading and citation, and different relationships between students and teachers. Your fellow TAs, the TA Consultants at the Center for Educational Effectiveness (CEE), and this guide can provide a wealth of information that may help you become familiar with your new academic learning and teaching environment. Be comfortable and confident about being a passionate and intelligent teacher speaking imperfect English. Students will appreciate your efforts and your uniqueness.” —Shan (Zoe) Lin, TA, History, TAC 2016-2017 The following are some strategies to help you navigate and adjust to the U.S. educational system at UC Davis: Be aware of common characteristics of American universities. In the U.S., instructors and students are generally informal with one another. You may encounter students drinking coffee or eating in class, wearing casual clothes, or calling their instructor by his or her first name. This kind of informality usually does not mean that the students are any less serious about learning or that they lack respect for their instructor. Other common U.S. educational practices include: • Asking questions during class. The U.S. educational system encourages students to participate actively in class. • Challenging instructors’ grading procedures on exams and other graded assignments. Students may speak with you and/or the inst ructor of record if they think a mistake has been made. Be prepared to explain your grading procedures and to make your expectations clear. • Forming one’s own opinion. Developing analytical skills are important and students are expected to think independently and creatively about issues and concepts. Ask questions! Communicate with other TAs, especially international TAs, in your department about their experiences working with students and professors. For example, what specific problems have they encountered, and how have they solved these problems? Communicate with the instructor of record with whom you will be working. For instance, what are their expectations of you and of the students in lecture and in the discussion section or lab? What is the grading policy? Address the language issue directly with your students as early as possible. If you are an English Language Learner (ELL) or have a strong accent, acknowledge that your English may be difficult for them to understand. You could say, for example, “English is not my native language. I’ll do my best to make sure you understand me, but I’ll need your help. Let me know when you do not understand something I say and make an effort to try to understand what I am saying.” If you speak a non-American variety of English, Encourage students to ask you to repeat if necessary and to see you after class or during office hours for further clarification. • Write an outline of the day’s activities on the board or provide information on a handout. If you mispronounce a word or have difficulty explaining a concept, your students will still know what you are talking about. A fast way to absorb American culture is watch TV. And if you do watch television, watch it critically. Do not just sit there and absorb everything that comes through. Pick up language cues and see how people communicate in daily life. Those things will be really helpful to you and also a good source of icebreaker while interacting with your students’. —Hang-Wei (Henry) Hao, TA, Economics, TAC, 2013-2014 12 Chapter 1: Getting Started
• Write difficult terms and concepts on the board and/or use PowerPoint, Refer to the strategies for overheads, and diagrams to supplement your oral presentations. presenting information effectively in Chapter 5 • You may choose to tell them where your accent is from and how your accent and language are an important part of your identity. See “Campus Resources for TAs • Practice pronouncing keywords and other vocabulary that you use and Students” at the end of this frequently with another TA, a colleague, or a friend. These may be field-, guide for a list of services that lecture- or lab-specific, or words commonly used in the classroom (e.g., can support your teaching and your English language learning syllabus, Scantron). If you are struggling with a term, write the word on the board. Check for student understanding frequently. Provide opportunities for See Chapter 4 to learn concrete students to ask questions in order to gauge if they are understanding what you strategies for checking for are saying. This will demonstrate that you care about their learning and will student understanding help you ensure that you are communicating effectively. Keep in mind that the reason students resist your accent and language may have little to do with you. Some UC Davis students lack prior experience with people from other countries, and those who have not been exposed to non-American accents may automatically think that they cannot understand international TAs. Some students also may use your accent as an excuse for their own poor performance in the class, even though it is really due to other factors (e.g., poor study skills). Emphasize how being exposed to different accents will Please note that apart from the add to the students’ own diversity and perspective.Most importantly, do not be strategies listed in this section, discouraged about your English! many of the concepts and ideas covered throughout this guide are applicable to ALL TAs, From a linguistic point of view, no accent is inherently better or worse including International TAs than any other—your American students have accents, too! If your students have difficulty understanding your accent at first, remind them that their ears will naturally adjust to understand it better over time, so long as they make an honest effort to listen. You can speed up this process by speaking slowly and loudly, making sure to enunciate important words and write them on the board, and doing frequent comprehension checks.” —Dan Villarreal, TA, Linguistics, TAC 2015-2016 Frequently Asked Questions What should my students call me? Generally, the instructional setting at UC Davis is informal, and TAs often ask their students to call them by their first name. However, what your students call you is ultimately up to you. Some TAs may feel that using surnames helps establish the appropriate professional distance between them and their students and leads to fewer disciplinary problems. Another consideration is that although you may feel comfortable when your students use your first name, some students are uncomfortable in this situation. Their culture may require that they show respect to teachers by addressing them as Mr., Ms., Professor, or Doctor. Chapter 1: Getting Started 13
What should I wear? While your dress can subtly influence your students’ attitudes towards you and the course, your competence and personality are much more important. Some TAs dress more formally early in the quarter to establish their authority, then dress more casually later in the quarter. Most would describe TA dress at UC Davis as casual, and many TAs do not dress differently on days that they teach than days that they attend classes themselves. Look around campus to see what other TAs are wearing and dress to feel comfortable and to be able to move easily and confidently. Lastly, if you are teaching a lab, you may be required to wear certain clothes, so check with your lab and other experienced TAs. What if I do not know how to use Canvas? First, ask other experienced TAs or your instructor of record for support. If that is not possible, contact Academic Technology Services (ATS), which has a Canvas help staff. You can attend a workshop or a drop-in session. You can also set up one-on-one learning sessions or, if you are working with several TAs who want training, you can set up a session by emailing trainers@ucdavis.edu. What do I need to know about using copyright-protected materials for teaching? According to U.S. Copyright Law, TAs may publicly display and perform copyrighted works, and utilize copyrighted materials in the classroom as long as they fall under the “fair use” section of the law. “Fair use” allows limited distribution of copyrighted materials without the permission of the copyright owner. In order to determine if your use of the materials falls under “fair use”, ask yourself the following two questions: 1. Are you planning on using the work in a different way, or for a different purpose, than the original creator? 2. Are you using an amount of that work that is narrowly tailored to your new purpose (learning objective)? If you’ve answered yes to both, then you are most likely covered under “fair use”. A few examples include: photocopying a chapter of a book for your teaching use only, or making digital copies of articles (or videos) available to your students online with full appropriation and then removing it once the course ends. If in doubt, ask the instructor of record or visit UC Davis Copyright to learn more. Where should I sit or stand? Use of physical space in the classroom is an important instructional tool. Generally, standing makes you the center of attention, whereas sitting focuses more attention back to the group. Try to move around the room so that you have proximity to all students, regardless of where they are seated. When students speak during whole group discussions, move away from them slightly so that they project their voices across the room. This helps the other students hear the response. In my first class in the United States, I prepared visual materials that required a laptop and projector. When I entered the classroom, I realized that there was no projector in the classroom. I looked at my students and they looked back at me. Then, I decided to begin my first class without a projector. At the end of the class, I asked them if they had any questions. They looked at me and asked, ‘What’s your name?’” —Hsiao-Chi (Angel) Chang, TA, Education, TAC, 2011-2012 How do I answer questions effectively? First, listen carefully without interrupting and then ask clarifying questions if needed so you can be sure to understand the content of the question. Then, validate the question. For example, you can thank the student for bringing it up, nod encouragingly, or state that the question is a good one. Then repeat the question for the class. This is important because this ensures that the entire class hears the question. If appropriate, turn the question back to the class to encourage dialogue between students, which will increase student engagement and learning. If you can, relate the content in your response to something the students can identify with. Finally, when you have finished giving your answer, ask if further explanation is needed. If the question is outside the scope of what you are covering or requires a lengthy discussion, you may want to follow up with the student after class or during office hours. 14 Chapter 1: Getting Started
What should I do if I do not know the answer? You are not expected to know everything. If you do not know an answer, you can handle it several ways: • Pose the question back to the class; see if anyone else knows the answer. (This is a good strategy even if you do know the answer to encourage participation from the students.) • Ask the students to look up the answer (you may need to direct them to the appropriate resources) and share it in the next class session. You may want to emphasize how knowing how to find the answer may be more helpful than just knowing the answer. • Admit without hesitation or apology that you do not know the answer. It is okay to say you do not know, but do tell students you will find out. Once you have looked it up, email the class or address it in the following class session. The important thing is to not make up answers. You may give students the wrong information and students might “see through” your response and not trust you or your knowledge. If you make a mistake and a student catches you, it is important to correct yourself and analyze your error. This process helps normalize error and helps students identify and correct mistakes in their own work. Students do not expect you to know everything, and admitting you do not know the answer actually makes you appear more human and helps the students trust you. Am I going to have to lecture? In general, TAs are not supposed to “lecture” in their sections. Generally, TAs spend no more than 15 minutes presenting or reviewing material, and then spend the rest of the class time facilitating student activities. The objective of discussion section and lab is to encourage students to engage with each other and the material to deepen their understanding of the content. What should I do if a student complains about me to the instructor of record? Each instructor of record handles these situations differently since a great deal depends on the context and content of the complaint. It is likely that the instructor of record will let the student know that s/he has been heard and that the incident will be investigated. Expect the instructor to ask you for your version of the situation. In most cases, the complaint is caused by miscommunication. Work out the situation collaboratively with the instructor. Avoid potential problems by always documenting your communications (e.g., emails) with all of your students and staying professional during all of your interactions with your students. What should I do if the student complains to me about the instructor of record? Listen attentively so you can follow up appropriately and acknowledge how your student is feeling. In your response to the student, do not say anything negative about or undermine the instructor of record. You should see yourself both as a team member of the course and as a student advocate at the same time. How should I negotiate my relationship with the instructor of record? Talk to them early, ideally before the quarter starts, and clarify daily and weekly expectations for your role as a TA. In some cases, the instructor may not be very involved with what happens during section/lab, but always make sure that you understand the expectations. Try not to be shy and hesitant about bringing up new ideas to the instructor of record (e.g., there is no rubric, but you would like to make one). It’s also important to note that your relationship with the instructor of record may vary from your relationship with your advisor and other faculty members. If you find that your relationship with the instructor of record (or any other individual on campus) is strained and causing you discomfort on campus, you may contact the Ombuds Office (Surge IV, 530-219-6750). If you need more teaching-related support, seek advice from more experienced TAs or the TA Consultants with the Center for Educational Effectiveness (CEE). I do not know what the instructor of record expects of me. What should I do? It is the responsibility of the instructor of record to communicate what is expected of you, but he/she might forget to do so or not give you enough information. Set up a meeting (or series of meetings) to go over the details. You may also want to speak with TAs that have worked with that instructor before to get a better idea of his/her workstyle. Chapter 1: Getting Started 15
How should I hold the chalk so it does not squeak? Hold the chalk at a 45-degree angle to the board surface and/or break the chalk in half. Inevitably, at some point the chalk will squeak anyway. Use this disruption as an opportunity for humor. You can respond by covering your ears with your hands and, with a pained look on your face, saying, “Wow, I hate it when that happens!” How do I manage professional and personal boundaries with my students? This depends a lot on your personality and comfort level as an instructor. However, it is generally easier to become more casual and friendly as the quarter progresses and harder to become more authoritative and firm, so you may See Chapter 5 on how to consider being firm in the beginning of the quarter and establishing authority manage your classroom early, and then become more personable as the quarter progresses. What you ask students to call you, what you wear, and how you handle disruptions in class can help you construct the kind of relationship you want to have with your students as well. Your office is neutral space for meeting with students. It is a good idea to keep your space inviting, yet professional. Your office is also a great space to display any visual signs that showcase your professional affiliations as well as your philosophies regarding inclusion (“LGBTQ Ally” or “UndocuAlly” signs, for example). The space in which you work and speak to students one-on-one can have an impact in how much students approach you outside of class while at the same time providing a neutral space that can communicate clear boundaries.” —Lina Reznicek-Parrado, TA, Spanish & Portuguese, TAC 2017-2018 Where can my students leave things for me? The best way to collect things is in person, so try to arrange a time when you will be in the office to collect items directly from your students. Also, ask whether you will be given a mailbox. If the department assigns you a communal TA mailbox rather than a private one, you should not use it to collect assignments unless students put their assignments in a sealed envelope. This procedure may be inconvenient, but it is necessary to avoid lost or plagiarized papers. According to the Family See Chapter 4 to learn more Educational Rights and Privacy Act (FERPA) and UC Policy, student work is about FERPA and how it relates confidential, so leaving it in a public space where other students or staff to see to your TA responsibilities is not allowed. What should I do if a student wants to see me outside of my office hours? First, find out why your student cannot see you during office hours. If it is due to their schedule or reasons of confidentiality, then try to accommodate them. Unless the student is seeing you about a confidential matter, you might open up additional office hours to the entire class so that other students do not perceive that you are giving special treatment. 16 Chapter 1: Getting Started
What should I do if a student invites me to coffee? Ethically, TAs are not allowed to receive gifts or payments from registered students in their class, nor are they allowed to date students who are currently in their class or could be in their class in the future. As such, you may want to ask the student why he/she wants to invite you to coffee and suggest that you both speak during office hours instead. What should I do if I am a victim or a witness of sexual harassment and discrimination? You should contact the UC Davis Harassment and Discrimination Assistance and Prevention Program (HDAPP); 530-752-9255) immediately for further guidance. You will be able to file a complaint, access confidential resources, and speak with advisors about the situation. The HDAPP website also provides information about what is considered discrimination or sexual harassment, what you can do about it, and UC Davis policies and procedures. What should I do if a student tells me about something that sounds like sexual harassment or discrimination, or sexual violence? You’ll be teaching students who may be close in age and experience to you. Because of this, students may feel comfortable disclosing stressful situations to you. Here are some guidelines for responding: • Listen supportively. Gently let the student know that because of your role as a TA, there is certain information you may need to share with others (harassment, discrimination, sexual violence, etc.). • Explain to the student that you’re a “Responsible Employee,” meaning that under PPM 400-20, the Sexual Violence & Sexual Harassment policy, you are responsible for consulting with the UC Davis Harassment and Discrimination Assistance and Prevention Program (HDAPP) if you are on notice about sexual violence or sexual harassment. • Explain that there are “Confidential Resources” on campus who do not have this same reporting obligation, meaning a student can talk with them freely about these concerns and they can support the student in deciding among their options. Ask the student whether they prefer to speak with a Confidential Resource first or whether they’d like to share their concern with you. If they prefer to speak to a Confidential Resource, you can offer to call with them to schedule an appointment. You can find a list of Confidential Resources at http://hdapp. ucdavis.edu under the “Resources” tab. • If the student needs support for sexual violence, refer them to the Center for Advocacy Resources and Education (CARE). Offer to help the student contact CARE right now. • Tell a supervisor such as your faculty member, Department Chair or department staff such as the MSO/CAO about the information you received, and/or call HDAPP directly to consult. • Follow-up with the student within a few days to check-in. • Document your actions in notes to yourself. Remember: someone has done this before! Don’t be shy about seeking out advice or agendas from past TAs for the course. The instructor on record can often help direct you to previous TAs and, in my experience, they are more than willing to share what they have learned.” —Chris Miller, TA, Animal Biology, TAC 2017-2018 Chapter 1: Getting Started 17
NOTES 18 Notes
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CHAPTER 2: Who are UC Davis Students? How do Students Learn? UNDERSTANDING Student Engagement Different Modes of Learning Guided Practice YOUR STUDENTS Provide Feedback to Students How Can I Create an Inclusive Classroom Environment? How Can I Best Support My Students? Transfer Students Multilingual Learners First-year Undergraduates First-generation College Students Students in Distress Difficult Students Students with Disabilities Frequently Asked Questions Who are UC Davis Students? According to the UC Davis Principles of Community, every member of the university community should practice and support mutual understanding, freedom of expression, courtesy, sensitivity and respect for all members of our diverse community of learning. In aspiring to fulfill these principles and to support student retention and achievement, it’s imperative that we be mindful of the diversity that exists in our classrooms and not make assumptions about our students and their needs. As of Fall 2016, UC Davis had approximately 29,100 undergraduate students. While gender and ethnicity tend to be the statistics used to identify student demographics, other categories have implications for our teaching and our students’ learning but are often overlooked in the discussion about diversity in the classroom. The following statistics provide insights into who our students are and what they may need to be successful at UC Davis and in our classes. • 44.38% of new first-year undergraduates in Fall 2016 reported they would be the first generation in their families to receive a college degree • 38.75% of the new incoming undergraduates in Fall 2016 were transfer students • 15.58% of undergraduates were international students in 2016-17 • 5.78% of undergraduates were 25 years or older in 2016-17 • 94% of domestic undergraduates in Fall 2016 were residents of California *Statistics are from the Center for Educational Effectiveness, data provided by Budget and Institutional Analysis (retrieved April 2017) These statistics suggest that our students vary greatly in their learning needs, expectations, experiences, abilities, and interests. While it may be helpful to consider these categories to understand our students broadly, keep in mind that each student may fall into more than one of these groups (e.g., a transfer student may also be a first-generation 20 Chapter 2: Understanding Your Students
college student) and that students with similar backgrounds and experiences will have unique learning needs. Further, your students will not all learn effectively the same way that you did, nor will they have similar experiences and support structures to help them succeed. Thus, knowing who your students are, both as a group and individually, can help you create effective learning experiences for them as a TA. UC Davis students are as diverse as the people of the State of California. Many were born nearby, but many come from far away to learn. Many have parents who are alumni of UC Davis, but many are also the first in their family to set foot in a college classroom. Take a few minutes to learn about your students’ backgrounds and you will be impressed by the diversity of their experiences and perspectives. The better you get to know your students, the better you will be able to capitalize on their unique experiences as you introduce them to course material.” —Eric Jensen, AI, Spanish, TAC 2015-2017 How do Students Learn? Ideally, effective teaching meets the learning needs of each individual student. However, this is nearly impossible given that every group of students is so diverse and classes may be too large to get to know every single student. Nonetheless, as TAs, we can aim to help all of our students learn and succeed by basing our teaching on these principles of how students learn: • Students experience deeper learning and retain more information when they are actively engaged in the learning process, • Students learn best across different modes, See Chapters 4 and 5 for specific strategies related to • Students learn through guided practice, and these four areas • Students need ongoing feedback about their learning. Teach the person, not the content.” –Robert Lynch, TA, Physics, TAC 2012-2014 Student Engagement There are many benefits to engaging our students in the classroom: • Students learn more effectively and retain more information when they are doing things and thinking about what they are doing, rather than passively listening to reciting information. • Students become more motivated and interested in the class and the material See Chapter 5 for a list of when they have a chance to engage with ideas, and are consequently less bored. possible classroom strategies for engaging your students • Students are encouraged to understand the material in order to be able to use and engage with it, rather than rely on rote memorization. • Students have more opportunities to participate in class, which helps them learn how to communicate ideas, contribute to a scholarly learning community, and make connections with their classmates. • Students, and not the instructor, become the center of the classroom. Chapter 2: Understanding Your Students 21
Student engagement may include interaction between the student and the instructor, between the student and the content, and between the student and their classmates, and may involve: activities in small groups or pairs, individual student reflection or writing, small or large group discussion, problem solving, games, case studies, debates, role playing, and more. Different Modes of Learning Dig Deeper Students benefit when they can learn using many parts of the brain, and by engaging Go online to learn about with what they are learning in a variety of ways. While there is a common myth that Universal Design for Learning individuals have different learning styles, or a mode in which one learns best (e.g., (UDL), a set of principles for visual learners learn by seeing, verbal learners learn by reading and writing, aural curriculum development that learners learn by hearing, and kinesthetic learners learn by doing and making), there encourages multiple means is little evidence to suggest this is the case. of representation, action and expression, and engagement Students learn in so many different ways and these ways may even change according different topics. Don’t be afraid to try new approaches in the classroom, such as small group activities, technology, and simulations. It’s surprising how just a little creativity can encourage yourself and students to feel more engaged.” —Marisella Rodriguez, TA, Political Science, TAC 2016-2018 All students benefit when we create opportunities for them to interact with material and demonstrate their knowledge in different ways. So, what should we do? • Depending on the subject, some modes of learning are more preferable and effective than others. For instance, it makes disciplinary sense to teach acting by doing, rather than just reading about acting. Consider what you want students to learn when deciding how to best teach a certain topic. • Have students interact with the material visually, verbally, aurally, and kinesthetically. All students will benefit from learning about and reinforcing content in a variety of modes. For example, in a chemistry lab, you may want to present molecules visually on the screen, have students manipulate a 3D model or a tangible item, and ask students to describe the molecule in groups. In a history class, you may want to present a series of events and then have students create a physical timeline that explains the causes and the effects in relation to a larger context (e.g., a geographical region, current day policies). By presenting material in a multimodal way, you ensure that all students can participate in the learning process regardless of ability or language background. Guided Practice Learning something new requires guidance and lots of practice. As an instructor, you can provide students with scaffolding that allows them to build upon previous understanding to process, integrate, and store new knowledge alongside pre-existing 22 Chapter 2: Understanding Your Students
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