TARANAKI Business Review SPRING 2020
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TARANAKI
Business Review
Proudly 100% Taranaki
Owned & Operated Since 2005
SPRING 2020
FROM THE CEO
Arun Chaudhari
KIA ORA TE WH NAU! CEO
Greetings, Chamber Family!
In an ever-changing business environment, there actually is no workers, business and education sectors. The Chamber supports
‘new normal.’ The prevailing circumstances and conditions at the economic recovery plan and seeks the best results for
each step will dictate how we operate, they always have. However, businesses and the wider community. We continue to work with
as the world grapples with striking the right balance between local businesses to keep them informed of opportunities and to
preserving life and ensuring a means of livelihood, survival depends advocate on their behalf.
on being agile and able to adapt at a moment’s notice. Taranaki has seen a large spike in unemployment following the
The business landscape in Taranaki is undergoing many greatest economic setback in recent history. To assist in reducing
changes. Our core engineering industry is feeling the heat as unemployment and to help transition our work force into relevant
oil and gas-related work declines. The engineering design and jobs for the region, we have established ‘Chamber Hub’. This will
fabrication sector is critical across oil and gas, dairy, construction, be a new office located in the Bell Block industrial area and will be TARANAKI:
manufacturing and food sectors. It is imperative that these core
skills continue to thrive in Taranaki.
a drop-in centre for employers, job seekers and anybody looking
for training support. CELEBRATING
On the bright side, there are several projects in the offing that Brad Kisby, our Employment Project Coordinator, will be based 15 YEARS
will require a good amount of engineering skills and a reasonable at Chamber Hub and you can read more about Brad later in this
amount of labour — the Taranaki Base Hospital redevelopment, issue. On a lighter note, Brad is the first male to be employed by THE OLD ADAGE, THE MORE THINGS “Back in 2005, Grant and I hired a use technology well, which helps to
Yarrows Stadium rebuild, decommissioning work for the Tui the Chamber in over three years. This has helped improve the CHANGE THE MORE THEY STAY THE couple of technicians and a part-time give you a decided advantage over your
oilfield, Stratford’s aquatic centre, Hawera’s new library, Hiringa’s gender balance, even if just a trifle. SAME, COULD WELL APPLY TO RICOH administrator. We had less than 100 competitors. There is strong feedback
hydrogen initiatives and work on our State Highways, to name TARANAKI. machines and about 2% of the market to the community through actively
Let us explore new opportunities in these difficult times. when we set up Ricoh in Taranaki, we supporting a large number of events,
just a few. Taranaki businesses have to be competitive and aim Adaptability and resilience have never been more important. And In some ways it’s the end of an era, with
to maximise these opportunities in the face of competition from now have over 2,000 machines and over clubs, teams and charities.’’
as we rebuild, let us look out for those who may not be able to co-founder and Managing Director Mike
around the country and, in some cases, from overseas. 60% market share’’
weather the storm so easily. Stay strong, Taranaki! Wildermoth retiring. In other ways, business The Employer of Choice category was
What is the focus of the Chamber? will tick along without any interruption as They started off in Molesworth St in a fiercely fought over, with many companies
Arohanui
The recovery and rebuild of Taranaki’s economy is being addressed fellow director and co-founder Grant Kenny small office, before upgrading to Eliot vying for the prestigious award. Ricoh
at the local government level and includes iwi, community, and Craig Marlow remain very much involved St, then in 2014 shifted to their current Taranaki have long had an enviable
on a day-to-day basis. “purpose built” showroom and workshop reputation as a great place to work.
at 73 Hurlstone Drive.
Typically, none of this happened by accident. Again it didn’t happen by accident.
WELCOME TO OUR NEW MEMBERS “The time is right for me. It was after
The Taranaki Business Review regularly Grant won’t share the secret recipe
• Ajit Joshi (FOC) • Hello Taranaki • New Zealand Labour Hire • T tai entering the business awards a few years
profiles Ricoh Taranaki, which is a partner behind their success…. Just like Colonel
• Bach Break • Jam Solutions • NZ Corrosion Services • Tech Coatings ago that we thought about succession
of the Taranaki Chamber of Commerce Sanders he says with a laugh, However,
• The Dept. planning, which was something the
• Bright Tulip Marketing • Lara Barton (FOC) • Projecto and in the Spring issue of 2017 Mike and he says “being 100% locally owned, with
judges had suggested.
• Carac Group • Lingua • Seletar • The Health Shop Centre City Grant told us they were putting in place a local, stable workforce goes a long way
• David Reid Homes Taranaki • Marfell Community School • Social Energy • Tiger Group Fire Protection a succession plan, which is why they had “I’ve now reached the age when the in providing Taranaki and Whanganui
• Turf and Section Solutions just recruited Craig Marlow as another timing is right for me and my family. with a level of support and reliability
• Dmack • Mike Davey (FOC) • Stratford A & P Association
Director with an eye to the future. Covid delayed it a little bit, but I’ll stay unmatched by their competitors.’’
• Gabby’s Starlit HOPE • MRC Global • Tania Niwa Photographer • Zen Skin & Day Spa
on for 12 months until the end of the
• Green School New Zealand • My Mobile Accountant • Taranaki Instrument Services In 2019 we wrote “he came to Taranaki During the last 15 years growth has been
financial year in March.
Ricoh from Ricoh New Zealand. He is constant and they offer far more than
ideally placed to help take the Taranaki “I’ve nothing but great memories. I’d copiers, says Craig.
dealership through to the next generation of never experienced building up something
TARANAKI CHAMBER OF COMMERCE technology – although that hallmark service from nothing before. It’s so rewarding.
“We offer solutions for digital workplaces
Chamber House, 42 Egmont Street, PO Box 2, New Plymouth 4340 I PH: +64 6 759 9080 I FAX: +64 6 759 9145 I www.taranakichamber.co.nz by utilising innovative technologies to
standard will obviously be maintained. We have a great culture here and that is
make our customers’ businesses work
CEO BARA & EVENTS COORDINATOR Cameron Twigley – BTW Company something I will miss a lot.’’
Arun Chaudhari Michelle Brennan David Leuthart - Timberco
‘’Now, nearly two years later Craig is faster, smarter and leaner, as well as
ceo@taranakichamber.co.nz I 027 279 5161 michelle@taranakichamber.co.nz I 021 710 950 Gaylene Findlay – BDO Taranaki an integral part of the business and the A highlight for Mike was Ricoh Taranaki providing service and support that
PARTNERSHIP MANAGER ADMINISTRATOR Shane Devlin – Graphix company continues to go from strength winning the 2018 TSB Taranaki Chamber matches the products we deliver. ‘’
Maura Young Julia Collins Hayden Wano – Tui Ora to strength.’’ of Commerce Business Excellence award
maura@taranakichamber.co.nz I 021 284 0062 julia@taranakichamber.co.nz Campbell Third – TSB Their ability to stick to their plans
Deborah Tawa – Beach Street Motel Apartments
for Employer of Choice along with the
MEMBERSHIP COORDINATOR YOUNG ENTERPRISE SCHEME COORDINATOR
Fast forward to August 2020 and has fuelled their growth, and their
Miaana Patene – Govett Quilliam Technology Excellence award and was
Andréa Styles Katja Eager everything has gone to plan. Craig has stability has worked to its advantage as
Grace Wesolowska – GW Consulting Ltd runner-up in the Medium Business category.
astyles@taranakichamber.co.nz I 021 778 621 katja@taranakichamber.co.nz I 021 170 2477 bought Mike out and has become the new competitors have continually restructured
EDITOR
MARKETING & COMMUNICATIONS COORDINATOR EMPLOYMENT PROJECT COORDINATOR Gordon Brown - Get it write! Managing Director. Judging by the amount The judging panels were fulsome in and tried to reinvent themselves.
Nickelle Egan Brad Kisby | 021 471 320 www.writingservicesltd.co.nz of laughter and friendly banter between their praise and one comment from the
nickelle@taranakichamber.co.nz I 021 821 164 ADMINISTRATION ASSISTANT Mike remains confident Ricoh’s many
DESIGN & PRINT the three it is a vision shared by all three. Employer of Choice category judges was
EVENTS COORDINATOR Kirsty Gudopp Graphix I www.graphix.co.nz
loyal customers will hardly miss him.
Jessica Parker
typical of the feedback they received:
CURRENT BOARD MEMBERS Naturally Mike has mixed feelings about
jessica@taranakichamber.co.nz I 021 821 262 TO ADVERTISE IN THIS MAGAZINE “I know I’m leaving the business in good
Chair – Daniel Fleming his pending retirement. “The judges felt this was a great business
King and Queen Hotel Suites Contact: admin@taranakichamber.co.nz hands.’’
which had excellent market share. You
2 TARANAKI BUSINESS REVIEW SPRING 2020 SPRING 2020 TARANAKI BUSINESS REVIEW 3
DOING WELL COME TO OUR
CELEBRATION!!
TO HELP OTHERS
CEL
STEPHANIE MURRAY MORTGAGES to make sure they weren’t too who are facing a housing crisis. EB
CONTINUES TO GROW RAPIDLY. stressed out. We did the same with The Trust was formed to assist the
LY RA
With seven branches throughout New
our business partners; the real estate growing number of homeless families D
U
TI
agents, solicitors, lawyers, valuers and with children in Taranaki who have
Zealand the mortgage broking business
PRO
accountants. lost their accommodation and are
NG
continues to help scores of Kiwis get
struggling to secure affordable rental
into the home of their dreams and “It was important to keep communicating
accommodation locally.
Stephanie has taken that a step further and see how we could help each other.’’
by supporting a trust that helps those in The Trust is committed to ensuring
It’s no surprise that one of the key
need. families in Taranaki who are homeless
factors in Stephanie Murray Mortgages’
have a place to live for a period of
SS
Stephanie explains the importance of the growth is the quality and stability of the
up to 12 weeks in one of their five
trust to her. team working for her.
emergency houses – two in Bell Block,
NE
“In our mission statement, one part is to “Staff turnover is very low, in Taranaki a one in New Plymouth and two in
25
do with the business, the second is about couple have left but came back. We now Hawera.
SI
our commitment to helping the trust. It’s have three admin staff and four advisors.
The goal is that within 12 weeks, Y
that important.’’ EA
U
“We’re passionate about what we do
It reads: “Our success will enable us and very focused. It’s very rewarding
families transition from emergency
housing into long term rental RS B
to provide housing assistance to the personally to be able to help people accommodation with wrap around IN
under privileged within provincial into their first homes, particularly in this social work support to assist them
communities.’’ environment. to address the issues and barriers
associated with requiring emergency
“While we get a lot of personal “The trust is very important to us and
GRAPHIX TURNS 25
accommodation.
satisfaction in helping individuals to buy knowing we are helping others makes up
the house or property they want, it’s also even more motivated. Roderique Hope Trust is committed
hugely satisfying to know we are also to each of these families and ensures
able to help those less fortunate.’’ says THE RODERIQUE HOPE TRUST they are presented with a property
Stephanie. Roderique Hope Trust provides that says, “Welcome home!”
accommodation for Taranaki wh nau
“We’ve been supporting the trust for
three-and-a-half years now. It’s very When: 6th October 2020
family-orientated, helps people, especially
those with children, with temporary
Time: 5.15 to 7.00pm
accommodation, and it’s local. Location: Mike's Brewery Bistro, 186 Devon St East
“We actively fundraise for the trust but RSVP: @Taranaki Chamber of Commerce/Events
It’s hard to raise money at the moment
because we can’t hold events. Normally
they would receive money from our
fundraising events, but not so far this October 1995 is when we first started with one computer
year.’’
in our lounge room on Clemow Road. We would love it if you
Having motivated, energetic staff who
are passionate about what they do has could join us to celebrate our 25 years in business.
been a key driver of Stephanie Murray Come meet the team, share some bubbles, beers and birthday cake,
Mortgages and typically they kept
working throughout the lockdown. and enter our Mini Break on Us Competition. Bring your business cards
“Our team is on a really good vibe and along to enter the draw to win the shiny door prize on the night.
through Covid we all worked remotely
from home and continued to do loan
applications for our clients, so really, it
wasn’t any different.
“We also contacted all of our clients E:: in
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254 Devon Street West, New Plymouth 4310 | 06 758 3247
4 TARANAKI BUSINESS REVIEW SPRING 2020
for jobs, employer support and training options
THE MINISTRY OF SOCIAL employers and people interested in focused sites around the country and the
DEVELOPMENT (MSD) IS CO- training or retraining, including: three Ministry of Business, Innovation
ORDINATING A NEW GOVERNMENT and Employment Jobs and Skills Hubs.
• Further education and training
SERVICE THAT HAS BEEN SET UP TO
options, including apprenticeship Through Connected, agencies will be
HELP NEW ZEALANDERS CONNECT
support able to better support people to navigate
TO THE WIDE RANGE OF SUPPORTS
the range of services available in the
AND ADVICE AVAILABLE THROUGH • Job vacancies from a wide range of
regions where they live and work, and to
GOVERNMENT AGENCIES TO HELP sectors and targeted campaigns
increase connection across agencies so
WORKERS AND BUSINESSES DEAL • Careers advice and advice on how to that employers, job seekers and people
WITH THE IMPACT OF COVID-19 AND get a job interested in training or retraining know
THE THREAT, OR THE REALITY, OF JOB
how and where to access the services
LOSS. • Advice on starting up a new business
available and where they can go for
Connected.govt.nz is an all-of- • Wage subsidies and other COVID-19 support.
government website that allows economic and business support
Connected.govt.nz is a great starting
employers, job seekers and people measures
point for finding out about any of the
seeking information about training to • Government funded programmes wide range of employment, education
find out more about what’s available and
The Connected website is supported and training services available.
provides links to agency websites for
more detailed information. by a Connected phone line (0800 264 New Plymouth is one of the Connected
737) and physical Connected locations sites. Pictured is the MSD Employment
The website links to a vast range of operating in 35 of MSD’s employment- team which is led by Vanessa Evans.
government services for job seekers,
Vanessa encourages employers,
jobseekers and those looking for training
opportunities to get Connected.
“We are here for your employment needs
and to help you learn more about the
range of options available from all of the
Connected services.
Check out our Connected on-line and
on-site facilities. Come and meet the
team at Dawson House – they take their
mahi seriously but are fun to work with.
We are all about creating a positive
experience, and getting a great outcome,
for you!”
6 TARANAKI BUSINESS REVIEW SPRING 2020
WORKING
REMOTELY
WITH
JAM SOLUTIONS
IS OUT THERE
AND DOING GREAT
THINGS IN TARANAKI
AND MUCH FURTHER
AFIELD. IF YOU HAPPEN
TO BE INVOLVED IN THE OIL
AND GAS, PETROCHEMICAL
OR ENERGY INDUSTRIES, THEN THE
CHANCES ARE YOU WILL KNOW EXACTLY
WHO THEY ARE AND WHAT THEY DO.
Photo courtesy of Andy Jackson.
For those outside these sectors, they work for companies in Taranaki from our “There can be a lot of cost with the
are a small (10 staff) but highly effective office while supplying them with their own process, so we are often heavily involved
company which specialises in project branded information. The climate we’re with them by working out how many
scheduling, shutdowns and turnarounds in means head count has become very people they need to execute the work
Your 100% Locally Owned Hire Centre!
for those industries. Best of all, they important. Firms can hire us, our skill sets, they’ve got.”
do most of their client’s work remotely without us having to sit in their offices.’’
Dave started Jam Solutions 13 years ago.
without leaving their new offices in Dave says that is something more and
“After working in the North Sea, I decided
the New Plymouth CBD at 14C Gill more companies became aware of during
St, right behind Portofino in a vibrant the COVID-19 lockdown.
to bring my family to New Zealand. I was 600 Devon St East . Fitzroy . 06 757 8665 . www.tht.co.nz
working for Shell Todd Oil Services as a
neighbourhood of the east end precinct.
Jam Solutions are contractors and scheduler and decided to break away and
They also offer project management and sell their time. “Although we have the do something on my own.’’
planning services and as their business capacity to work 100% remotely, a
Dave believes that keeping up with the
continues to grow, Jam owner Dave Smith number of our staff will work onsite with
latest technological advances is just as
says more and more companies are the client. Some clients prefer it that way
important for his clients as well as for
realising that doing it remotely is the way and from our point of view it gives our
his own continual learning. “For the last
to go. “A lot of the shutdown work we staff a bit of variety.’’
eight years or so I’ve been to the SPE
deal with is statutory work. Our expertise
is transferrable to many industries, such
The increasing amount of work coming
in from around the North Island was also
Offshore Europe conference in Aberdeen
and always walk away with new learnings
Get the best response
from your elections.
as engineering, construction, and civil
a factor behind Jam’s move to 14C Gill and ideas. I also like to keep up with the
companies. Anywhere time and people
St, says Dave, with the extra room for latest in de-commissioning of Assets,
are involved, we can provide control and
staff to effectively collaborate and work which is big business right now”.
communication.’’
together. Project managers, planners and We can manage your complete election including advertising,
Because Jam Solutions is already
Dave believes that communication with schedulers have all got vast amounts of electoral roll maintenance, mail outs, candidates, email
established as a successful remote
clients is crucial, “We often say if you synergy between them. At various stages reminders, sms (txt) reminders, design and print your voting
support company, when COVID-19
can’t measure it you can’t fix it. Part of they will all link together, so it makes material plus deal with any electoral inquiries, announcing
struck, they were ahead of the game
our delivery is to provide our clients with sense to combine the disciplines. results and notifying candidates accordingly.
in terms of delivering for their clients
reports which highlight where the gaps are
“In the last three to four years we’ve also remotely. “We continue to be well ahead With our internet voting (also known as online voting or
in their critical work and then we can fix it.’’
done quite a bit of work with Microsoft with our remote IT systems, so when e-voting), telephone and postal voting options, no election
Dave says businesses also need good Project Online. We have set that up COVID struck we didn’t notice a lot of is too large, too complex, or too small for our experienced,
data so they can make good decisions for some of our clients with everything change because we were already set up independent elections management team.
and that is where Jam Solutions comes in. stored in the cloud, so it gives them to work for clients remotely.”
“We don’t have to be physically present to instant access to information. Scheduling
Originally from Aberdeen, the likeable
be productive. We do a and accounting are headed in the same Guaranteed integrity Certified results Speed and accuracy
Scot arrived in New Plymouth in
lot of work remotely direction. This also allows our clients to
2002 and has no regrets. “I love it! I
and have contracts access information remotely which is
wouldn’t live anywhere else; this is home
with several especially important during the current
now. I’ll never move from here”. 3/3 Pukaki Road, Yaldhurst, Christchurch 8042, New Zealand
companies in the work-from-home climate.’’
North Island. Pretty And the name, Jam? “It’s named after Freephone (within New Zealand) 0800 EZ VOTE (0800 398 683)
Jam Solutions can also bring quite a lot of T +64 3 377-3530 F +64 3 377-1474 E info@electionz.com
much 90% of our the first letter of the names of my three
expertise when it comes to helping their
time is working from children, Joel, Adele and Maxine.”
clients grapple with the complexities of
New Plymouth. We also
Resource Management.
8 TARANAKI BUSINESS REVIEW SPRING 2020 SPRING 2020 TARANAKI BUSINESS REVIEW 9
AUTHENTIC SINGAPOREAN FOOD
AT LAST IN NEW PLYMOUTH
KIWIS LOVE TRAVELLING OVERSEAS AND UNTIL THE PANDEMIC STRUCK EARLIER THIS YEAR WE WERE GOING ON
HOLIDAY AROUND THE WORLD IN RECORD NUMBERS.
One of our favourite destinations was back to the community and this is our everything from scratch. We put a lot of
Singapore, a country where east meets way of adding to that diversity, which is love and care into what we create using
west with style. Often it was a destination something I hold dear to my heart. produce and ingredients from our native
or a stopover on a longer trip. Either way, recipes as much as we can source.”
“Our food speaks about who we are, even
many of us fell in love with the wonderful
who I am. I am of mixed heritage, half “We only use traditional ingredients and
cuisine the country is renowned for.
Chinese and half Indian and right now the methods. For example, one of our most
Now authentic Singaporean food is at last world needs diversity, so it’s important that popular dishes is the Beef Rendang,
available in New Plymouth! we live life with an open mind and heart.’’ which is cooked for 12 hours. It’s a very
complex dish and so delicious, especially
Halfway up the hill on the left-hand side Seletar specialises in ‘classy hawker
made with New Zealand beef.
in a tranquil upstairs setting is Seletar - food’ which underpins the rich, diverse
Singapore Cuisine Restaurant. Many will be food in Singapore. “I won’t apologise for flavour. I need
familiar with its previous iterations; most to stay true to myself and my brand.
“While it’s a culinary journey, we
recently Kathakali Indian Restaurant, before Integrity is very important to me.
also wanted to create a Singaporean
that it was a Thai restaurant but many will
experience,’’ she says. That is exactly There’s also another of Singapore’s
remember it as the Tong Restaurant which
what Elsa and her team have achieved. signature dishes, Chilli crab, which can
was there for many years.
also be served with Black pepper or
There’s a lot more to Seletar than the
Last year Kathakali was put up for sale Lemak sauces. No one does it in New
food. Yes the Singaporean cuisine is
and new owner Elsa Asevatham and Plymouth and we’re very happy to be able
her husband bought the business. They superb, but from the moment you walk up
to showcase this at our restaurant.
We are closed it, and transformed the place, so
be prepared to have a true Singaporean
experience Elsa says.
the stairs you are treated to an authentic
Singapore experience. A huge coloured
print of the famous Marina Bay Sands
“Singapore is a classy place and I wanted
the restaurant to have the same vibe.
delivering. Originally from Singapore, Elsa, her
husband and two young boys shifted to
Hotel and Casino, with its trademark
architecture dominates the wall at the
top of the stairs beside you.
The interior is lighter, brighter and gives
an impression of spaciousness with walls
repainted white.
New Plymouth when her husband got a
job in the oil and gas industry. “’We’ve Then there is the impeccable service which Seletar is fully licensed, but wine lovers
We are delivering postal mail 5 days a week been here almost 12 years now and we Elsa insists on, with Elsa and her Front can also bring their own and pay a modest
love it here, every single day. No regrets of House staff. Seletar’s Head chef is corkage fee – something that is becoming
at all. This is our home.’’ Singaporean and works collaboratively with increasingly rare in restaurants these days.
Next day local delivery in our network Elsa to create an authentic Singaporean
at no extra cost The name of the restaurant Seletar, menu without actually being in Singapore. SELETAR SINGAPORE CUISINE
is named after an idyllic rural part of The decor, is subtly Singaporean and 39a Devon Street East
Singapore in which I grew up in as a it’s been tastefully and thoughtfully 06-215 4658
Overnight nationwide from DX Box to DX Box
child, and Taranaki reminds me of it so refurbished. It’s been painted, the
much’’ says Elsa. The restaurant was www.seletar.co.nz
number of seats and tables reduced to
One provider – easy, tailored solutions opened on January 3, but then Covid19 allow greater privacy and classy booth
for all your mail needs meant it closed in March for six weeks and seats added to cater to comfy dining. • Chamber members get
only re-opened in May. 10% discount. So do Rotary
While all of that has transformed Seletar,
‘New Plymouth is growing to be a very Club members and Super Gold
the real star of the show is the food.
0800 800 230 dynamic town but it did need something Elsa refuses to compromise on taste and
card holders get 10% discount.
different. So when we saw Kathakali was
dxmail.co.nz up for sale, we were interested because
wants the cuisine to remain as original as
• Book your table or your
possible. Our menu has a great selection;
we wanted something long-term. takeaways online at
we have rice and noodle dishes, rotis
www.seletar.co.nz or ring
“Singapore is very diverse and so is and we showcase our hawker favorites.
06-215 4658
its food. We wanted to give something Nothing comes out of a packet we make
10 TARANAKI BUSINESS REVIEW SPRING 2020 SPRING 2020 TARANAKI BUSINESS REVIEW 11
EXCEPTIONAL SERVICE
ENSURES CLIENTS’ SUCCESS
THIS YEAR THE GOVERNMENT their clients information and were able to amazing new building in Young St built;
WILL HAVE HANDED OUT BILLIONS easily support and determine individual we went through an IT migration process
OF DOLLARS TO BUSINESSES needs of their clients. to move everything to the cloud which
THROUGHOUT NEW ZEALAND. allowed us to be fully effective working
As the firm’s Office Manager Michael Young
DURING LOCKDOWN THERE WAS AN from home.
points out, that while BDO Taranaki bristles
ABUNDANCE OF INFORMATION BEING
with experienced Chartered Accountants, “Every single staff member was able to
GENERATED FROM MANY DIFFERENT
these days they are just as easily called work”. Michael says it was able to be done
SOURCES BUT THE CHALLENGE FOR
Business Advisers, because that’s what because it was part of BDO Taranaki’s
BUSINESS OWNERS WAS HOW THIS
they spend most of their time doing. culture. “Flexibility, with staff being able to
APPLIED TO THEM SPECIFICALLY.
work the hours that suit them and being
“We provide Audit, Tax and Business
Hundreds of businesses in Taranaki knew able to work from home is something
Advisory services and I was very proud
they may have qualified for particular we’ve had for several decades”. “It all
to be part of a professional firm that kept
schemes but needed assistance in comes down to culture. We have a flat
working all the way through the lockdown.
accessing much needed funds to avoid the structure and with our flexibility our focus
We were able to provide hugely valuable
potentially ruinous effects of Covid-19. is clients first, team members next and
support and services to our clients in
then balancing your own flexibility around
Many of those businesses were clients challenging times’’ Michael said. “Clients
work and family”.
of BDO Taranaki. Being part of a could ring us and get through to the
No matter the size of your
National network meant they were able staff member they wanted, without even That leads Michael to something close to
to collaborate across their 15 BDO knowing the office was closed. There were his heart. “Our 83 staff were amazing and
offices to produce and share high quality no gaps in our service delivery compared we wouldn’t have been able to achieve
home, cosy or colossal,
timely information and tools to support to what our clients were used to under what we were able to without their
their clients and the wider business these unusual circumstances. To me commitment to our clients”.
community. They were also in a great there is a big difference between good, “We do a lot more than compliance and
position of utilising cloud based software great and exceptional service and that
we list them all.
saving money for our clients. We pride
which meant that they had access to was exceptional client service – which ourselves in being able to add value to our
is our driver’’. If that sounds like a lot clients’ businesses. We’re here to help
of exceptionals you are not wrong. But make their business as efficient, effective
Michael is unapologetic - “That’s part of and profitable as possible.
our value proposition to our clients.’’
)_-|;;uou_ol;Ľv-Ѵ;ouѴo1-ঞomķoĽѴѴu;1;b;|_;v-l;1-u;ķv;ub1; “Come and talk to us, it might be the best
The reality is nothing of any significance thing you’ve ever done!’’
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happens by accident at 10 Young St
in New Plymouth – the home of BDO
Taranaki. Michael singles out a few BDO TARANAKI
achievements that have had a direct
06 759 9034
bearing on their ability to provide that all-
important exceptional service. NEWPLYMOUTH@BDO.CO.NZ
Ray White New Plymouth $-u-m-hb!;-Ѵ v|-|;blb|;7b1;mv;7Ő! ƑƏƏѶő
“In the last couple of years we had our WWW.BDO.NZ
Phone: 06 777 1105 | Email:m;rѴlo|_ĺmŠu-_b|;ĺ1olŇ Address:ƑƐƖ ;om"|u;;| -v|ķ; Ѵlo|_Ňĺum;rѴlo|_ĺ1oĺm
SPRING 2020 TARANAKI BUSINESS REVIEW 13
People // Process // Performance
TA K I N G YO U R B U S I N E S S TO T H E N E X T S T E P
A conversation about Calendar of Events
The Performance Edge (TPE)
leadership A 9 module programme (2 ½
hour weekly) programme, this is
the flagship product of the LMA
What is leadership? There are many definitions, line up. Participants learn about
quotes and truisms that define leadership. If I themselves, how to set goals,
asked a group of you, I would get slightly different manage their time and get the
HELPING YOU BUILD
most from their team to increase
answers though overall I think we would agree their performance and value to the
about many attributes of leadership. organisation.
Overview workshop –
We look to our leaders to inspire us, we expect our leaders to be good
communicators, to help us to understand what we are doing and why, we Sept 30 – via Zoom
YOUR BEST WORKFORCE want our leaders to make good decisions, to keep things on an even keel
and to help us achieve our collective goals.
Covid19 has changed our world, there are conversations about the “new-
Master Class for Employers
A Master class for employers who
normal” and whether or not you buy into the concepts of what that might wish to be top of their game.
look like, we are seeing our leaders being placed under intense scrutiny. Oct 6 – Beginning of four-week
on-line class
APM Workcare provide a range of services to employers throughout Taranaki, I would like to start (or continue, depending on your point of view) a
conversation about leadership as we move beyond the current pandemic –
providing support to your business and your workforce. this may be a “learning to live with it” phase or it might be a life where it is Strategy Master Class
no longer a threat- we just don’t know. In today’s changing world it
With support from our dedicated employment services and health and rehabilitation To get the ball rolling, Implement will be hosting an Unconference in can seem pointless to develop
New Plymouth on November 25. a strategy that is out of date
teams you can trust APM to take care of your pre-employment, recruitment and as soon as it is written. In this
injury management needs, An unconference is an event where the participants decide how the day will Masterclass we will explore how to
unfold. I will facilitate the process to maximise the experience for everyone. be strategic in changing times.
One definition is:
Nov 5 – New Plymouth
What you get Contact
A loosely structured conference emphasizing the informal exchange of
information and ideas between participants, rather than following a
conventionally structured programme of events.
• No Cost Recruitment us today As a participant in the Unconference, you will be part of the conversation,
you will learn from others and add your thoughts and experience into the
• Job matching employer vacancies with skilled mix. At the end of the Unconference, the outcomes of the conversations will
employees P: 0800 236 756 (0800 2 EMPLOY) be collated and published in a format for sharing.
• Access and funding of required pre- To find out more, and to register, go to implement.co.nz
employment upskilling E: nzemploymentservices@apmworkcare.co.nz
• Post Placement Support for our clients and W: apm-nz.co.nz
employers
• Pre-employment screening s.
est meet your need
ight b
hona to see what m
Chat to S
Get in touch – Shona Glentworth
06 769 9500 // 0274 536 928 // shona@implement.co.nz
implement.co.nz // implementonline.co.nz
EVENTS CALENDAR 2020 Poppet in a box
Given the current situation with the pandemic, these events are subject to change.
For more information go to www.taranakichamber.co.nz
SEPTEMBER OCTOBER NOVEMBER
Kiwi Hire Group Free Delivery in NZ
Network of Trades
Blindz Direct Social Media
1 Business 17 1 17 1 17 Content Planning
Connections Workshop
Andréa Styles
YES BP Challenge - Membership Coordinator
3 day event Taranaki Chamber of Commerce
Tradies Get Paid +64 6 759 9080 | +64 21 778 621
astyles@taranakichamber.co.nz
Faster Workshop
People // Process // Performance Series - 3 of 3
2 18 2 18 2 18 Chamber House
42 Egmont Street
YES BP Challenge - PO Box 2, New Plymouth 4340
New Zealand
3 day event www.taranakichamber.co.nz
TA K E YO U R B U S I N E S S TO T H E N E X T S T E P
06 769 9500 // 0274 536 928 Proformac Business YES BP Challenge -
shona@implement.co.nz // implement.co.nz
3 19 3 19 3 Connections 19 3 day event Global brand that offers connectivity and representation
Lines Defined
Network of Trades Tradies Get Paid
4 20 4 20 Likes to Leads 4 Faster Workshop 20
Facebook Marketing Series - 2 of 3
Success Workshop
YES Regional Finals
NZDQS/MNZIQS and Awards Night
5 21 5 21 Tradies Get Paid 5 21
Faster Workshop
Series - 1 of 3
Prepare for the Privacy
Act 2020 Presentation
Graphix Business
6 Father's Day 22 Microsoft Excel: 6 Connections 22 6 22
Spreadsheet Basics
Workshop
7 23 7 23 7 23 Amie Murphy
Mark Houghton Owner/Manager
Branch Supervisor Construction
CUSTOMER SUPPORT
M +64 27 430 0905 0800 806 139 8 Contracts Act 2002 24 8 24 8 24 Liquorland Fitzroy
T +64 6 759 7817
SERVICE INFORMATION
Workshop 594 Devon Street East, Fitzroy, New Plymouth
F
E
+64 6 759 7818
mark.houghton@dxmail.co.nz
0800 800 230 PO Box 7092, Fitzroy, New Plymouth
DX BOX NR59901 9 25 9 25 9 25 P 06 757 2102 F 06 757 2103 M 021 673 693
Unit 3, 674 Devon Road, Waiwhakaio EPDQDJHUȴW]UR\#OLTXRUODQGFRQ]
www.dxmail.co.nz New Plymouth 4312, New Zealand Construction www.liquorland.co.nz
Labour Day Public
10 Contracts Act 26 10 26 Holiday 10 26
2002 Workshop
TSB Business Nickelle Egan
Marketing & Communications Coordinator
Excellence Awards - Taranaki Chamber of Commerce
Entries Close Day Light Savings
11 27 Starts 11 27 11 27 +64 6 759 9080 | +64 21 821 164
Business Breakfast nickelle@taranakichamber.co.nz
with Hon. Gerry Chamber House
Brownlee 42 Egmont Street
PO Box 2, New Plymouth 4340
2020 Business New Zealand
12 28 School Holidays Start 12 School Term 4 Starts 28 Showcase 12 28 www.taranakichamber.co.nz
Microsoft Excel:
Global brand that offers connectivity and representation
13 29 13 Advanced Functions 29 13 29
& Formula Workshop
TSB Business
14 30 14 Chamber Hub Launch 30 14 Excellence Awards 30
Taranaki Futures
Network of Trades
Dan Page Dean Howard
Partner – Business
15 The Freedom 15 31 15 Partner - Business
BNZ Taranaki Workshops - Part 3 BNZ Partners
DDI. 06 759 4745 M. 021 943 442
of 3 DDI. 06 759 4745 M. 021 943 442
F. 0800 273 916 E. dan_page@bnz.co.nz Blanchard - Leading F. 06 758 2897 E. Dean_Howard@bnz.co.nz
New Plymouth Partners Centre, Level 1,
13-15 Devon Street East, New Plymouth, 4310
16 16 People Through 16 BNZ Partners, Level 1, 13-14 Devon Street East
New Plymouth 4310, New Zealand
Change Workshop
16 TARANAKI BUSINESS REVIEW SPRING 2020 SPRING 2020 TARANAKI BUSINESS REVIEW 17
CHAMBER EVENTS
FABULOUS WEDDINGS
Ceremony & Reception Venue
Book your 2021 Wedding with us before 30th September 2020
& receive $250 discount from our standard venue hire & set up fee.
ADAPTIBILITY QUOTIENT WEBINAR WITH
TANE HUNTER
BARA
Book your FREE Wedding consultation, tour & enjoy a coffee on us! We were lucky to have Tane Hunter from Future Crunch –
Melbourne speak to us via webinar about AQ – the Adaptability
Get in touch with Kate & Samarah Quotient, the most important skill for the 21st century and
06 759 0846 how to start cultivating it right now. An incredibly thought
provoking presentation, that we can all relate to in this PARTNERED BY
weddings@plymouth.co.nz
current environment. A big thanks to BOON and the NPDC for
Voucher must be presented for redemption supporting this event.
B A R A
BU S I N E S S & R E T A I L
ASSOCIATION
BUSINESS CONNECTIONS
We now have businesses booked to host right up until
WE WELCOME OUR NEW BARA MEMBERS
May 2021. Held on the first Tuesday of most months,
Zen Skin & Day Spa, Bach Break, Hello Taranaki, The
these networking events are an ideal opportunity for you
Dept., Favour the Brave, NZ Corrosion Services, Stratford
to promote your business and showcase your operations,
A & P Association, Little Fed Café, Hiringa Energy, Dmack
facilities, staff, products and services and to meet potential
Engineering, The Health Shop, OMV New Zealand, My Mobile
customers. It is the perfect platform to strengthen and grow
Accountant, Vetro Mediterranean Foods, APM Workcare, JP
business contacts and interact with the Chamber network.
Refrigeration - Thanks for your support!
Please give us a call if you are interested in hosting or would
like more information.
BECOME A BARA MEMBER
We have a special membership rate for existing Chamber
TSB BUSINESS EXCELLENCE AWARDS members with 1- 5 staff. For just an additional $35.00+GST
Entries are about to close and judging will be underway you can be a member of BARA as well and you don’t have to
shortly. We are thrilled with the response from businesses. be based in the CBD!
The Awards Evening is on Saturday 14 November at The
Devon Hotel and tickets will be on sale from Monday 28 For businesses with six or more staff, BARA membership is
September. only an additional $150.00+GST.
JUDITH COLLINS BREAKFAST If you are passionate about the city you live in and have a
The Chamber hosted a breakfast event with the Hon. Judith genuine interest in keeping the CBD alive, then we want you
Collins at the Plymouth International on Thursday 9 July. Some to be part of an organisation that has the same philosophy,
great conversation and topics covered included leveraging passion and drive.
the New Zealand brand, Economic Development, Energy
Resources, Trade and Tourism opportunities. All this before Please contact Michelle to discuss BARA membership.
The Orangery Restaurant has always been exceptionally popular she became the National Party Leader! Follow BARA on – New Plymouth CBD Alive
with house guests as well as locals “in the know”. However some
local people don’t know a lot about what we offer.
The Orangery is one of the region’s best kept secrets and the only
Flambé restaurant in Taranaki, possibly New Zealand . . .
Flambéing is associated with the cooking of dishes and sauces,
Menu
Jessica Parker Michelle Brennan
using spirits or liqueurs at the table in front Event Coordinator BARA & Events Coordinator
of the guests.
TRY
OUR
NEW
Reservations Essential Monday – Saturday
6.00 – 10.00 pm – Phone 06 759 9128
06 759 9128 | 0800 800 597 | reservations@plymouth.co.nz | www.plymouth.co.nz
220 Courtenay Street, New Plymouth 4312, New Zealand SPRING 2020 TARANAKI BUSINESS REVIEW 19back on our feet $20m package for hard-hit residents and local businesses $8m in rates relief with deferred $7.5m for warmer and greener $50,000 for keeping town centre Buying local when tendering for payments homes buildings looking good work/contracts $1.3m on cutting the cost of doing $450,000 extra funding for One hour of free parking in the $255,000 to help tenants and business grassroots groups city centre small-medium businesses
unique venue
Quarterly Comment by Jonathan Young MP
Continue to be positive Looking for a
With the election soon upon us, SHRSOHWKRXJKWWKLQJVZRXOGVWD\WKH ZKRKDYHFRQWULEXWHGWRWKLVSODFH
the work of an electorate MP VDPHRULPSURYH WREH³OLNHQRRWKHU´
does not go on hold. to host your next business or private event?
7KHUHVLOLHQFHRI7DUDQDNLLVDQ 3RVLWLYHWKLQNLQJFDQFKDQJHWKH
LPSRUWDQWFRPSRQHQWRIRXUVXFFHVV ZD\ZHEHKDYH$QG,¿UPO\EHOLHYH Pukeiti Reception Room
0\R൶FHUHPDLQVRSHQZLWK
P\RXWVWDQGLQJHOHFWRUDWHWHDP /HW¶VFRQWLQXHWRZRUNRQWKDW WKDWZKHQSHRSOHDUHSRVLWLYHLWQRW
-RKQ%ODFNPDQDQG-XOLH%RXOWRQ SRVLWLYHRXWORRNHYHQWKRXJKWKLVLVD RQO\PDNHVWKHPEHWWHUEXWLWDOVR
DOVRDVVLVWLQJFRQVWLWXHQWVZLWK SDUWLFXODUO\XQFHUWDLQWLPH PDNHVWKRVHDURXQGWKHPEHWWHU,W
WKHLUHQTXLULHV,DPDYDLODEOHWR ,WKLQNZHDUHYHU\IRUWXQDWHWRKDYH FDQEHLQIHFWLRXV
FRQVWLWXHQWVDVZHOODQGZLOODOVR DUHJLRQZKLFKSURGXFHVZKDWSHRSOH ,ZDVLQ2SXQDNHRQFHZKHQDQ
EHKROGLQJFOLQLFVLQ:DLWDUDDQG ZLOODOZD\VQHHGHVVHQWLDOO\IRRG $XFNODQGHUFDOOHG,VDLG³,PMXVW
2SXQDNH DQGIXHOZLWKH[FHOOHQWVXSSRUW VWDQGLQJRQWKHPDLQVWUHHWRI Pukeiti offers a refreshing alternative with lush garden surroundings
$VDUHJLRQWKHUHLVDPL[WXUHRIYLHZV VHUYLFHVIRUWKRVHWZRSLOODUVRIRXU 2SXQDNHWDONLQJWRP\FRXVLQ´ and high quality facilities not far from the New Plymouth CBD. Pukeiti Atrium
RQZKDWWKHQH[WWZHOYHPRQWKVKROGV UHJLRQDOHFRQRP\$GGHGWRWKDWZH DQGKHUHWRUWHG³LVQ¶WHYHU\RQHLQ
IRUXV)RUSHUFHQWRISHRSOHWKDW KDYHKDUGZRUNLQJFDQGRSHRSOHZKR 7DUDQDNLDFRXVLQ"´,NQRZWKDWLW
Our venues offer: Customisable team building:
9HQWXUH7DUDQDNLVXUYH\HGLQWKHLU DUHXVHGWRSHUVHUYHULQJ7KDWFRPHV ZDVPHDQWLQMHVWEXWLWZDVQ¶WIDU
AV/Smart screens. Treehouse trail and Fitness trail.
-XQH%XVLQHVV6XUYH\WKH\ EHFDXVHRXUFRPPRGLWLHVEDVHG IURPWKHWUXWK
LQGXVWULHVFDQJRXSDQGGRZQLQWKHLU Wifi. Hands-on workshops: cheese making, soap making,
VDZ7DUDQDNLHLWKHUVWD\LQJWKHVDPH 7KRXJKZH¶UHQRWDOOUHODWHGZH¶UH
H[SRUWHDUQLQJV Delicious catering options. herbal teas and biscotti, a range of crafts.
RULPSURYLQJ,QWKHFRQWH[WRIWKH YHU\PXFKFRQQHFWHGVRWDNHFDUH Team building. Guided walking tours covering a range of themes.
&RYLG LPSDFWRQEXVLQHVVWKDW 7KHUHLVQRGRXEWWKDW7DUDQDNLLV RXWWKHUHDQGORRNRXWIRUHDFK Experienced event team. Health kick: a brisk morning walk or yoga followed
LVIDUKLJKHUWKDQWKHUHVWRI1HZ IXQGDPHQWDOO\DYHU\FRPPXQLW\ RWKHU Multiple breakout spaces. by herbal tea from the garden.
=HDODQGZKLFKZDVSHUFHQWRI RULHQWDWHGUHJLRQZLWKFDQGRSHRSOH Pukeiti Rata Room
For bookings please email: zoe.harris@trc.govt.nz
Taranaki
Regional Council 0800 736 222 www.trc.govt.nz/venues
JONATHAN Contact Details
New Plymouth Office WELCOME
YOUNG Corner of Gill & Liardet Streets
New Plymouth I joined the team as Employment Project Coordinator in
August.
MP FOR Postal Address
PO Box 8064
My role involves engaging with businesses to assist with
recruitment, identifying labour market opportunities
NEW PLYMOUTH New Plymouth 4342
and gaining an understanding of existing and potential
growth opportunities, the skills required by employers
and any issues employers face in business expansion.
Phone FXVWRPL]HG0LFURVRIW([FHO :RUGWUDLQLQJ I come from a background of Self Employed Consultancy,
06 759 1363 Project Management, Property Development, Stakeholder
Consultation, HR and Recruitment, Sales and Marketing
Email address Improve your Excel & Word skills to meet your business and Business Management.
needs.
newplymouthmp@parliament.govt.nz My extensive experience brings the ability to be a
One-on-one or small group training throughout Taranaki.
creative problem solver and I have a proven record of
All levels. Training notes & free email follow-up.
building and growing collaborative relationships.
See website for example workshops.
If you are looking to employ staff, or you are a jobseeker,
please get in touch with me here at the Chamber.
)UHHDVVHVVPHQWYLVLW
Brad Kisby
Bernard Pfister M.Ed Employment Project
022 585 7743 Coordinator
Please support Taranaki. exceltaranaki@gmail.com
Please support our regions www.exceltrainingtaranaki.co.nz
whanau, families, workers and
Authorised by Jonathan Young. Corner of Liardet & Gill St, New Plymouth businesses. SPRING 2020 TARANAKI BUSINESS REVIEW 23THE DEPT. COFFEE BAR ON THE CORNER OF EGMONT AND
FROM FASTWAY TO DEVON STREETS HAS CARVED OUT AN ENVIABLE REPUTATION
FOR ITS EXCELLENT COFFEE AND CABINET FOOD.
WITH MUCH OF THE CBD’S ECONOMIC vegan porridge, lots of omelettes, In today’s world, the influence of various
ACTIVITY MOVING WEST TOWARDS dumpling soups, burgers, salads, and cultures can be skilfully blended into the
THE LEN LYE CENTRE AND THE plenty of healthy options with fresh food and The Dept. is a prime example
WHITE HART PRECINCT, THE DEPT. IS fruit and plant-based smoothies, frozen of that.
IDEALLY PLACED, AND NEW OWNERS yoghurts, juices and organic food, a range
As an example, one of their most popular
ANAMIKA AND ANUJ KUMAR ARE of bubble tea and drinks,’’ says Anamika.
cabinet food items is their butter chicken
PLANNING TO MAKE THE MOST OF
Children are well catered for too, with pies. Anamika is proud of their food.
THE BUSINESS’S POTENTIAL.
an extensive list of drinks and food “We make them from scratch - we make
NOT ALL COURIER SERVICES ARE THE Franchisee Irene Glynn-Dentith and her Brigette sums it up well. attractively priced - and they’re fresh, everything from scratch here.’’
SAME. SO, IF YOU ARE LIKE MANY daughter Brigette Glynn break the mould healthy options.
“We’re now part of a worldwide Another change is to extend their
TARANAKI CHAMBER OF COMMERCE of what typical franchisees in the industry
organisation, which means we work with It’s been a roller coaster ride for the young opening hours. The Dept. is open from
MEMBERS, YOU’LL BE LOOKING FOR look like. In fact, Irene has been busting
large-scale partners, including premium couple since they took over the business. 8am to 3pm (soon to be 4.30pm) on
A SERVICE THAT TICKS MANY BOXES. stereotypes since back in the day.
services like UPS and DHL.” “We opened on March 11,’’ recalls weekdays and 9am-3pm on weekends.
YOU’LL WANT TO PARTNER WITH A
“I’m an electrician by trade,’’ she says Anamika “and on March 23 we had to They say most coffee bar-style outlets in
COURIER COMPANY THAT DELIVERS Irene and Brigette clearly have the best
matter of factly. “I worked for Powerco close for a month.’’ the CBD close around 3pm.
ALL THIS AND MORE: of both worlds and are passionate about
and Downers as a sparkie and then went
the business. Being locally-owned and As the lockdown was relaxed through the ‘But there are still people looking for a
• locally owned and operated; into the office as an electrical designer; I
operated, they are able to support other various stages, twhey opened an express coffee or something to eat later in the
just needed a change.’’
• backed by an international company, local businesses as well. window so they could serve coffee and afternoon,’’ says Anamika. “Even the
making overseas deliveries fast, On May 1, 2019 Irene took over Aramex cabinet food in a contactless way. Chamber of Commerce staff are telling us
“We are small, but that means we offer
seamless and with track-and-trace Taranaki. It was a momentous time, The husband-and-wife team know there they are looking for somewhere to have a
a highly personalised hands-on service,” “We had so many regulars supporting
visibility; coinciding with the rebrand of Fastway is an established clientele with a taste coffee and a chat with members later in
Brigette says. us it was great. We got to know them
Couriers to Aramex New Zealand. for The Dept.’s Ozone Coffee and cabinet the day. We know the demand is there so
• personalised, local service; and we came up with a special menu
Another of Irene’s daughters, Sami,
Aramex is an international freight and food, but the coffee bar is set to become we are going to stay open to cater for it.’’
• the benefits of a family-operated who lost her job during the COVID-19 for lockdown, with specials listed on a
logistics company. It purchased Fastway much more than that.
business: If you call them, you’ll pandemic, is now working as a courier blackboard outside. Typically the energetic young couple is
Couriers in 2016, with the full rebrand of Anamika and Anuj used the lockdown planning to open for takeaways from
usually get one of the family members driver in the business. It’s a real family “People pre-ordered and we would have
the business beginning in August 2019. time to devise a whole new menu and Thursday to Saturday evening.
on the other end of the phone; affair and that’s the way Irene likes it. their food and coffee ready and for
Aramex New Plymouth is located at serve the sort of food you would expect
• rapid resolution of issues: If there’s “My husband Greg Dentith and I own the Mother’s Day we put on some special Together they provide that all-important
67E Breakwater Rd, with plenty of free in a top restaurant.
a problem, the business owner business, and Brigette works full-time with dishes and some of our customers were personalised service.
parking for customers. Irene says there It’s important to note that as far as the day- able to give their Mum a special treat.’’
will sort it, pronto. They value your us, overseeing the sales side and helping Customers are encouraged to pre-order
are some major advantages about being time operations are concerned, nothing has
business. out with the admin,” Irene says. “She’s my The two have a long background in the by ringing and Anamika will happily have
part of an international company. changed. The same great coffee, cabinet
left arm - and my right arm,’’ laughs Irene. hospitality industry and first came to New it all ready and even deliver larger orders.
There’s one New Plymouth-based
“We can send parcels around the world “We do this together and Brigette calls on food and existing menu are still there, but
courier that ticks every one of those Plymouth when Anuj arrived from India to “You don’t even have to leave your
seamlessly these days. Before, Fastway our customers to make sure they’re happy with some exciting additions.
boxes: Aramex Taranaki. study at PIHMS. chair,’’ she laughs.
was very much focused on domestic and also to try and generate new business The new menu is extensive, diverse
Odds are you may not have even heard services, whereas Aramex New Zealand as well. It’s a very competitive market so After that he worked at Quest Hotel in If anyone wants to book out the place, or
and modern, with plenty of gluten-free,
of them, but you will almost certainly be today has the ability to tap into a network it’s important we’re out there.’’ New Plymouth for nearly three years. have 20 or more people for a set-menu
organic and vegetarian options, all sitting
fam
miliarr w
familiar ithh th
with their fo
ormer name, FFastway
former astway
ay of over 65 countries worldwide. Now it’s dinner at the evenings, The Dept. is the
For her part, Brigette loves the contact alongside the old favourites. “That’s when we got to know the
Cour
Co urie
iers
rs.
Couriers. done with a team of over 280 couriers in place to go!
with people. community and the people of Taranaki
New Zealand and we even have our own “We know the regulars have their
and we love it here,’’ says Anuj.
customs clearance service in Auckland, “When I go out and talk to our customers, favourites and everything on the old menu
The Dept., 53 Egmont St, New Plymouth.
which makes it a lot more efficient.” I get a lot of good feedback,” she says. is on the new one. We are simply adding “This is home now. This is a good place
“It’s very positive.’’ so many dishes, like the soup, porridge, to raise kids. It’s lucky I came here. ‘’ 021 043 8527
SPRING 2020 SPRING 2020 TARANAKI BUSINESS REVIEW 25Ove
Thanks Taranaki!
For over 40 years in Taranaki, TSH has seen it all, Here are the 20 winners that you voted for.
yOu r They each receive a cash prize and a free
and we’re especially committed to seeing Oca
stand-alone course at WITT.
the good times roll again.
We’re open for business.
Locally owned, staffed by locals, whatever your
sound and lighting, wedding or conference needs,
TSH is available to help with your special event. Area 41 New Plymouth Chaos Café New Plymouth Elixir Café New Plymouth Glow Beauty Hawera
Call us today.
Grow Easy New Plymouth Headline Hair Salon Bell Block House of Travel New Plymouth Kitchen Table Vogeltown
64 Eliot St. | P. 06 753 4792 | mail@tsh.co.nz
YOUNG ENTERPRISE SCHEME Lemonwood Eatery Oakura Liquorland Fitzroy Little Fed Café Westown Maple & Wild Hawera
2020 IS A YEAR FULL OF SURPRISES A further focus has been the & 11 students learn what it takes to start
AND CHALLENGES! A SENSE OF development of a promotional strategy a business. This event was scheduled for
NORMALITY RETURNED AFTER for their products and the students’ late August but unfortunately, Level Two
THE LOCKDOWN AND OUR YOUNG creativity was simply amazing! You may restrictions have forced us to postpone
ENTERPRISE SCHEME STUDENTS have seen several newspaper articles until later in the year.
WERE ABLE TO RETURN TO SCHOOL, about Taranaki YES companies, radio
Now more than ever it is important to Nicci Goodin Designer Florist Nice Hotel & Lobby New Plymouth Peggy Gordon’s Celtic Bar The Baking Company Stratford
MEET WITH THEIR TEAM MEMBERS interviews and a strong presence on New Plymouth New Plymouth
support our young people and I would
AND CONTINUE WORK ON THEIR social media.
like to thank our Key Sponsor Massey
PRODUCTS.
Due to the renewed move to Level Two, University and funder TSB Community
Plenty of deadlines had to be moved plenty of teams needed to adapt their Trust for their generosity. Another big
to allow students to catch up, source sales strategies, as scheduled Trade Fairs thank you to our local businesses who
supplies and to get into a flow of and markets had to be postponed. It help the YES programme by sponsoring
production. The first major event certainly is a challenging year to start a prizes and offering business expertise
post Lockdown was the YES Mid-year business! and guidance for our students. We are all
Pitches where our young entrepreneurs in this together, ka pai Taranaki!
We welcomed WITT as the new regional
presented their business idea in front The Federal Store Strandon The Good Home New Plymouth TLC Meats New Plymouth WISE Charitable Trust Waitara
sponsor for the BP Business Challenge, a
of a panel of judges. Our Pitches ran
three-day hands-on event where year 10
over three days; two days for all New Over 600 other Taranaki businesses will receive a 20% discount on any WITT stand-alone course.
Plymouth, Okato and Waitara teams The 10 winners of a $100 gift card are:
and a third day at Hawera High School. "OOB#POLPXTLJt(BJM"SFOETFt+BTNJOF'FSOFFt+FTTJDB+PIOTt+P.PPEZ
The judges and I were very impressed Katja Eager -JTB3PTFt.BSDJB5JQQFUUt.JLF&LEBIMt1FUFS#SFXTUFSt3FCFDDB1FSIBN
with the resilience, resourcefulness, YES Coordinator
innovation and passion our YES students
displayed and the high standard of their
presentations.
26 TARANAKI BUSINESS REVIEW SPRING 2020 SPRING 2020 TARANAKI BUSINESS REVIEW 27You can also read
