TAKE A SHORT BREAK FROM - YOUR CITY HOLIDAY - ITB Berlin, Germany - TTG Asia
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Issue
ITB Berlin, Germany
March 7, 2019
TAKE A SHORT
BREAK FROM
YOUR CITY
HOLIDAY
Siloso Beach, Sentosa
Attractions
Surrounded by the sun, sand and sea, Sentosa stands out as Singapore’s vibrant holiday destination.
Find all the entertainment you need on this exciting island where attractions are aplenty.
For photography enthusiasts For the nature and heritage lovers
Trick Eye Museum Singapore Singapore Cable Car Sky Network Sentosa Nature Discovery Butterfly Park & Insect Kingdom
Wings of Time Sentosa Nature Discovery
Be entranced by this enchanting outdoor show as water, lasers Step out into the jungle and explore a wilderness teeming
and fire bring to life a story set across different fabrics of time. with wildlife and plants here where nature and fun go hand-
in-hand and exploration starts with a fascinating gallery of
Trick Eye Museum Singapore interactive exhibits.
Get ready to let your imagination run wild here as augmented
reality brings the museum’s art installations to life, giving visitors Fort Siloso & Skywalk
an engaging photo experience. Visit the only preserved coastal fort in Singapore. Be sure to take
a trek along the 11-storey, 181m-long Skywalk trail which promises
Singapore Cable Car Sky Network a scenic hike among the treetops en route to Fort Siloso.
Soar high into the sky on the most scenic highway in Singapore for
breathtaking panoramic views. Fly high above the hill from Faber Butterfly Park & Insect Kingdom
Peak Singapore, through a skyscraper and across the harbour on Set in a lush background complemented by blooming flowers and
the Mount Faber Line before landing in Sentosa Island. striking waterfalls, the Butterfly Park & Insect Kingdom is home to
more than 3,000 of the rarest and most endangered species
of insects.
For family fun For thrill seekers
Gogreen Segway® Eco Adventure KidZania Singapore AJ Hackett Sentosa iFly Singapore
Skyline Luge Sentosa AJ Hackett Sentosa
Take an adventurous tour of the island with Skyline Luge Sentosa by This award-winning, first-in-Singapore bungee jump station stands at
zooming through the purpose-built tracks which are designed with 50m tall—guaranteed to send your heart racing. If the bungee jump
twists, turns and tunnels for a thrilling outdoor experience. isn’t enough, we’ve also got giant swings and skybridges.
S.E.A. Aquarium™ Mega Adventure Park
Journey into the realms beneath the waves at the S.E.A. Aquarium™ Experience the thrill of flight over the rainforest on a zipline and
and discover more than 100,000 marine animals. The centrepiece is descend at great speed towards the white sandy beaches at MegaZip
the Open Ocean habitat, a humongous aquarium which makes you Adventure Park. Other activities here include high rope obstacle
feel like you are on the cavernous ocean floor. courses, a simulated parachute jump and bungee trampolines.
Gogreen Segway® Eco Adventure iFly Singapore
Explore the beaches of Sentosa while gliding effortlessly on the With state-of-the-art technology, iFly Singapore has made it
Segway. Fret not if you have no experience, as the friendly trainers will possible for you to experience the thrill of flying with the world’s
assist you in mastering how to manoeuvre the Segway within minutes. largest themed wind tunnel for indoor skydiving.
KidZania Singapore Ola Beach Club
Here’s where kids see what it’s like to be a grown-up. They get to role- Race across the ocean on massive floats like the Donut, the Super
play as pilots, pharmacists, and firefighters in this interactive indoor Mable and the Banana Boat. If you’re feeling peckish after that, kick
theme park. back under the afternoon sun with savoury Hawaiian-inspired bites.
Palawan Beach
Hotels & Restaurants
Beyond the thrills and excitement of the state of fun lies an idyllic sanctuary brimming with unique
accommodation and F&B offerings, representing the epitome of premium resort living.
Island Resorts
Ocean Suite Village Hotel at Sentosa
Rooms with spectacular sea views (opening soon)
are a dime a dozen. But here’s one Energetic, fun, and vibrant, this
that takes you into the depths of 606-room hotel offers
the magical ocean. The 11 exclusive an experiential stay with
Ocean Suites bring you the best of opportunities to bond and
land and sea with their two-storey discover the rich culture and
townhouse design. heritage of its surroundings.
Ocean Suite Village Hotel at Sentosa
Capella Singapore The Barracks Hotel
Restored from colonial bungalows (opening soon)
built in the 1880s, this hotel suite Transporting discerning couples
combines traditional architecture to a cherished time of romance
with lush greenery to bring you and charm, the 40 premium
a one-of-a-kind stay on Sentosa guestrooms and suites are
island. decorated in sophistication and
elegance, befitting the hotel’s
colonial past.
Capella Singapore The Barracks Hotel
Sofitel Singapore Sentosa The Outpost Hotel
Resort & Spa (opening soon)
This hilltop hotel treats you to Inspired by Sentosa’s heritage
panoramic views of the South as a colonial military base,
China Sea while you bask in The Outpost Hotel transports
luxurious interiors inspired by guests to a time of exploration
Parisian-Singaporean design. and discovery with 193 stylish
guestrooms.
Sofitel Singapore Sentosa Resort & Spa The Outpost Hotel
Delectable delights and renowned restaurants
FOC Sentosa Two Chefs Bar Dining on Cloud 9
Beachfront Dining Casual Dining Themed Dining
FOC Sentosa Good Old Days Dining on Cloud 9
Experience Barcelona’s beach culture while This family friendly restaurant will delight Dine above the skyline aboard the Singapore
you sink your teeth into Mediterranean bites you and your loved ones with its diverse Cable Car on Mount Faber. Indulge in a
at this beachfront lunch spot. range of tantalising local favourites like 4-course luxurious meal spread over three
laksa and chicken rice. rounds on the cable car as you take in
Tanjong Beach Club the lights and splendour of Singapore’s
Parked on Singapore’s finest stretch of sand Two Chefs Bar cityscape.
with panoramic views of the sea, Tanjong This Mexican-Italian restaurant serves you
Beach Club is a premier coastal retreat with dishes ranging from burritos to pizzas, Ocean Restaurant™
delectable Mediterranean-inspired dishes. coupled with an expansive view of Quayside As Singapore’s only underwater restaurant
Isle’s waterfront precinct. which is set against a backdrop of schools
Trapizza of fish, sharks and manta rays, the Ocean
Set in a simple but chic interior setting, Blue Lotus Restaurant promises a memorable
this Italian eatery serves fresh, oven-roasted Located at the idyllic Quayside Isle at underwater dining experience.
pizzas straight to your plate. They’ve also Sentosa Cove, the casual dining restaurant
got pizza cocktails for the adventurous and serves traditional Chinese dishes and
rich milkshakes for the sweet-toothed. features a wide selection of noodles,
seafood and roasted meats.
Quayside Isle
Sand Dining Sentosa Golf Club
MICE
Widely lauded as the perfect one-stop solutions provider for unconventional MICE experiences,
Sentosa offers a plethora of unique meeting spaces and activities.
Beaches
Among the biggest attractions on the island are the
three sun-kissed beaches of Sentosa – Siloso, Palawan
and Tanjong – forming Singapore’s biggest off-shore
playground.
Faber Peak Singapore
The only top-of-hill event location in Singapore
with a bird’s eye view of the harbour, Sentosa and
the city skyline.
S.E.A. Aquarium™
Create a stunning and memorable backdrop for
delegates with marine animals sighted through the
S.E.A. Aquarium™ panoramic window to the ocean. From elegant buffets
to corporate gatherings, this one-of-a-kind venue
promises memorable meetings.
Sentosa Golf Club
Apart from offering phenomenal golf courses, the club’s
state-of-the-art conference facilities combined with
first-class dining options ensure that every meeting or
banquet is as enjoyable and memorable as spending the
day on the green.
The Royal Albatross
Resembling an old-world pirate ship from a bygone era,
The Royal Albatross is a unique luxury tall ship like no
other and is available for exclusive rental for your private
or corporate event.
The Royal Albatross
Sentosa Gateway
Issue
ITB Berlin, Germany
March 7, 2019
No winner in sight with Brexit ITB to debut India
edition in 2020
It may be premature to speculate on Brexit’s impact on travel, but bright spots are few Messe Berlin has announced the launch of
the inaugural ITB India next year, with the
By Xinyi Liang-Pholsena and Yixin Ng Particular segments of Brits may even Perhaps, a potential slump in the UK three-day B2B travel tradeshow and con-
Uncertainties abound in the UK travel choose to travel closer to home. “I think economy and currency are larger con- vention set to take place at the Bombay
sector with the outcome of Brexit still up the concern about being close to home cerns. “Nobody knows yet what the re- Exhibition Centre in Mumbai from April
in the air weeks ahead of its planned dead- is valid, particularly in the months im- sult of Brexit might be. Does it happen 15 to 17, 2020.
line, but buyers and sellers at ITB Berlin mediately after Brexit. Our clients tend to in March, June, or ever? Will they hold “In recent years we have given the ITB
are cautious in speculating what this may be decision-makers within their business. another referendum? The only risk I see brand an increasingly international di-
mean for business coming into Asia. They want to feel they can react is there might be less Brits travel- mension,” said Christian Göke, CEO of
In January, IATA warned that up to five quickly to any crisis. You can do ling at all, whether to Europe or Messe Berlin.
million flights would be at risk if the UK a conference call but sometimes to Asia,” said Wiegand “From a global and regional perspec-
leaves the EU without a deal. A no-deal you feel the need to be present,” If or when the pound takes a tive, India is a vast source market for the
Brexit was feared to see airlines capping said David Kevan of Chic Loca- hit, “travel everywhere will get travel industry with a huge growth poten-
flights at 2018 level, although tickets for tions. more expensive”, Wiegand ex- tial. We are delighted that ITB India will
2019 routes were already on sale. Late last Paul Gorman, senior man- plained. “It happened in Russia in future complement the trio of ITB Ber-
month, the EU reportedly stated its inten- ager – owner engagement, of years ago, and there could be a lin, ITB Asia and ITB China, making it a
tions to lift this cap. Luxury Escapes, which is plot- Kevan: problems similar crisis ahead of the UK.” quartet and strengthening the global ITB
More recently, research by a product ting its move into the European and opportunities “Brexit opens up two levels brand,” he said.
comparison website claimed that half of outbound market, said: “Whether Brexit of uncertainties. On the consumer level, Katrina Leung, managing director of
British holidaymakers could ditch Eu- will have an impact depends on what the travellers are not sure what’s going on Messe Berlin (Singapore), the organiser
ropean mini-breaks as a result of Brexit, result is. At the same time, (a great deal and how it would affect them personally; of ITB India, said: “Having successfully
with higher flight costs a concern. of) airline capacity is coming out of Eu- on the trade level there will be more un- run eleven editions of ITB Asia, it is logi-
Frank Wiegand, director of team sales rope into Asia and vice versa. The barrier certainty over currency issues, with the cal for us to progress to the next frontier
Europe at Focus Asia, said: “There could to getting to places now is so much less, pound already hit really hard a bit ago, will of travel in Asia. India represents an ex-
be some legal problems for a short while, you can fly between Singapore and Berlin there be even further impacts?” said Wil- tremely promising market with a growing
leading to certain Europe flights (operated (on an LCC, for example). Ultimately it’s lem Niemeijer, CEO & co-founder, Khiri purchasing power among travellers from
by UK airlines) being unable to continue about (the desire to travel). I don’t think Travel. the region.
– but these will be solved.” Brexit will slow that down. “ With travellers’ spending power affect- The Indian travel industry is expected
On whether these uncertainties could For intra-Europe travel, he said: “No- ed, Kevan suggested that the UK’s travel- to reach US$56 billion by 2020 as UNT-
translate to speculative buying of Asian body knows how it’ll be in terms of op- ling demography may shift towards those WO predicts 50 million outbound travel-
holidays in the short term, Wiegand was erating licences. Guys who have UK or age above 35. “Like with everything, a lers from the market by then.
doubtful. “Asia is more expensive. I don’t Irish operating licences like Ryan Air and door closes and another opens. There will Indian-based travel trade operators are
think a family in Birmingham originally in- EasyJet may have to reapply for landing be problems and opportunities in equal looking forward to the South Asian debut
tending to visit Spain will decide on Thai- rights. I suspect that will be worked out measure. I would probably be much more of ITB in their homeground.
land instead. (Those choosing Asia and Eu- before (the deal is final), (but it is still) a concerned if (over half) of my business Lalit Atrish, deputy general manager
rope holidays) are different markets.” big risk to a lot of companies.” came from under 35 year-olds .” of Indo Asia House in India, said: “This
show will allow many different partners
from all over India to come together, it
European comeback gives hope to Myanmar will be a very exciting way to promote our
country.”
Eager to welcome international buyers
By Xinyi Liang-Pholsena Austria, which has greater market into India, Kshitij Kapoor, general manag-
The Myanmar trade is taking on a more awareness of Myanmar thanks to heavy er of Destinos India, commented: “There
positive outlook of the European market, marketing of the country since some 15 is no better way to show our country to
as they believe that the plunge in Western years ago, is flagged as a “niche market”, them than to have them in the destination
visitor numbers to the country due to the If family trips are particularly for trekking and diving, ac- itself.”
international media coverage of the Rakh- cording to the minister. Anurag Rathore, general manager of
ine conflict has bottomed out. coming back, every- Ohn Maung also shared that several sales and marketing, Erco Travels India,
May Myat Mon Win, Myanmar Tour- European governments, including Czech added: “Instead of just talking, we can
ism Marketing’s (MTM) chairperson is one is coming back Republic and Poland, have submitted for- show and tell the destination by bringing
seeing signs of recovery from the Europe- Edwin Briels mal requests for visa-on-arrival for their them to the attractions we are selling.”
an market. “Twenty-eighteen was a chal- Managing director, Khiri Travel Myanmar respective citizens into Myanmar. ITB India will also have a Hosted Buy-
lenging year, but we saw improvement in In response, the Myanmar government ers’ Programme that will cater to buyers
January 2019, with -5 per cent drop (in terday launched the 9 Enchanting Discov- is currently planning visa relaxation to se- from first-, second- and third-tier cities in
European numbers) instead of -35 per ers of Myanmar, highlighting the country’s lected European markets to facilitate trav- India.
cent (for same period last year),” she said. diversity of attractions and natural beauty el as well as investment into the country. Some 50 per cent are expected to focus
Edwin Briels, managing director of by focussing on nine lesser-known desti- Meanwhile, Scandinavian airlines on leisure travel, with MICE and corpo-
Khiri Travel Myanmar, is also observing nations of Kyaing Tong, Loikaw, Mergui have also indicated their interest in rate travel buyers making up the remain-
an uptick in interest in Myanmar from the Archipelago, Mogok, Mt Victoria, Mrauk launching flights to Ngapali, and in re- der with 25 per cent respectively. Almost a
Netherlands and Scandinavian markets U, Putao, Hpa An and Hsipaw. sponse the Myanmar government is third of all buyers at ITB India are expect-
since January this year. Minister of hotels and tourism Ohn now upgrading the domestic airport in ed to have a purchasing power of more
“These are more conservative markets, Maung told the Daily that the latest cam- Ngapali, plus four others in Kawthaung, than US$1 million.
but even families are asking about Myan- paign, which will leverage digital media to Dawei, Heho and Pakkuko, into interna- As with other ITB shows, exhibitors
mar. If family trips are coming back, eve- target different groups and segments, will tional ones. will be drawn from a wide range of com-
ryone is coming back,” he remarked. place a stronger emphasis on experiental Furthermore, Italian carrier Neos Air panies and representatives from travel
This positive sentiment is providing travel. “Myanmar is not just a cultural has begun direct flights from Milan to agencies and operators, NTOs, business
impetus for Myanmar tourism to step up destination; there’s more than the classic Yangon since last October, driving up travel and MICE, travel technology, ac-
its charm offensive at ITB Berlin. The My- four of Yangon, Mandalay, Bagan and Inle optimism of faster recovery of the Italian commodation, and transport. – Paige Lee
anmar Tourism Marketing (MTM) yes- Lake,” he stressed. market, May Myat Mon Win added. Pei Qi
7.3.2019 TTG Show Daily ITB Berlin 2
News
Deep dive into greater fun New economy class
seats on Qatar Airways
Qatar Airways is set to introduce its newly-
The Philippines’ refreshed campaign shines light on new destinations, niche interests enhanced economy class by end-2019.
Qatar Airways’ group chief executive Ak-
bar Al Baker said the new seats – unveiled
By Yixin Ng markets. “Diving is an important niche lands, not a landlocked country (offering) during a press conference at ITB Berlin yes-
With a recent refresh of its destination while we’re here in Europe. In the UK, it is seamless and contiguous travel. How we terday – will be an upgraded version of the
campaign, the Philippine Tourism Pro- birdwatching, among other activities. And communicate that to manage the expecta- current economy class offering.
motions Board (TPB) is extending its fo- in India and the Middle East, weddings.” tions of travellers is very important. The new seats have a semi-fixed back
cus on more granular marketing content In Europe, the UK, Germany and “Connectivity is a challenge. But at the shell which can be reclined without affect-
to European markets. France are the top performing source mar- same time, talking about it is one way to ing the passenger behind. There will be
TPB recently revived the It’s More Fun kets in terms of both volume and growth, bridge knowledge of what the Philippines enhanced legroom, as well as dual multi-
in the Philippines campaign with a strong Tan said. Emerging markets in eastern Eu- is. Many people tend to look at the coun- functional tables. The seat will also have
focus on crowd-sourced visual content rope, such as Poland and Russia, are also tries in South-east Asia as similar, which new 13.3-inch 4K in-flight entertainment
shared by tourists online. While this may coming onto the radar, she added. is not right.” screens and USB Type-C with fast charging
signal the weight that TPB is placing on As tourist numbers grow and new parts Down the line, Tan shared that there capabilities.
digital marketing, Marie Venus Tan, COO of the Philippines are promoted to visi- may be plans to appoint MICE represen- Al Baker said these seats will eventu-
of TPB told the Daily that visuals and oth- tors, industry observers foresee connec- tation in Europe. In the region, the des- ally be rolled out across the fleet and will
er content serve to paint a clearer picture tivity to be a continued challenge with the tination has had offices in Frankfurt and also be installed on new aircraft deliveries,
of fun in the destination, meant to reso- lack of direct international connections London since the 90s. adding that it would take between five and
nate both online and offline. and capacity strains at the country’s main Tan elaborated: “We are now strategis- eight years to complete the roll-out.
“Our (marketing content) are meant to gateway. ing and working out a MICE action plan. This new economy seating will also be
illicit interest, and not simply (highlight Tan stated that communications is vital (In addition to the tourism offices) the accompanied by an upgrade in the food
the destination), but what’s in the destina- to “manage expectations” of travellers, as Philippine Department of Tourism al- and service elements, including more
tion. It’s important that we don’t merely well as to tie back to what makes the Phil- ready has, we are probably going to have choices and more generous portions.
focus on beaches, as this is a very com- ippines different from its neighbours. MICE representation in Europe or the Al Baker also announced seven new
petitive area regionally, or mountains. We “We are an archipelago with many is- Middle East.” destinations for Qatar Airways: Izmir in
would have to go deeper into culture and Turkey (thrice weekly), Rabat in Moroc-
folklore, for example.” co (thrice weekly), Malta in Italy (daily),
TPB intends to highlight more tourism Davao in the Philippines (weekly) Lisbon
assets that appeal to niche interest, and in Portugal (weekly), Mogadishu in Soma-
part of that will involve opening up new lia (thrice weekly), and Langkawi in Malay-
destinations. sia (five-times weekly). – Paige Lee Pei Qi
“We are appealing to areas that address
specific niche interests. For instance, surf-
ing in Siargao. We will use more action It’s important that we Correction:
A story in the Day 1 Daily (“High hopes
shots that will evoke curiosity.”
She added: “Boracay does not need pro-
don’t merely focus on for Turkish connection”) incorrectly stated
that HPL Hotels & Resorts was conducting
motion – it needs enhancements. We are beaches... or mountains. a roadshow to Europe ahead of ITB Berlin
opening up Iloilo, and other destinations
outside of Mindanao such as Bukidnon. We would have to go this year. It should be Alpha Hotel Manage-
ment (AHM). We apologise for the error.
These areas are interesting for experiential
tourism, (and figure into) the strategic di-
deeper into culture and
rection towards special interests.” folklore, for example.
Content will be targeted to different
IN BRIEF
Laos MICE guide launches
We Are Lao is introducing The MICE
Marching into greater Editorial
Guide to Laos at ITB Berlin to promote
the country for business events and
incentives. The guide features 16 hotels,
multi-country possibilities Karen Yue Group Editor
Xinyi Liang-Pholsena Editor, TTG Asia
S Puvaneswary Editor, Malaysia/Brunei
Mimi Hudoyo Editor, Indonesia
including Chitchareun Moung Luang Pamela Chow Reporter, Singapore
Hotel and The Grand Luang Prabang By Xinyi Liang-Pholsena longhaul market, Wiegand sees “exciting Rachel AJ Lee, Yixin Ng Sub Editor
Following decades of operating in South- possibilities” that China, in combination Caleb Richard Lai Photographer
Hotel & Resort. Delegates can get a copy
Redmond Sia, Goh Meng Yong Creative Designers
of the guide and more information at east Asia, including China’s Yunnan prov- with other South-east Asian countries,
Lina Tan Editorial Assistant
Hall 26 B, Stand 215. ince, Vietnam-based DMC Focus Asia has will bring. “Many of them are repeaters
taken the “next logical step” in its expan- – and they are looking also for in-depth- SPECIAL PRO JEC TS DI V I SIO N
New beach resort in Ho Tram sion strategy to cover the rest of the Mid- experience.” Paige Lee Pei Qi Assistant Editor
Come April, Melia Ho Tram Beach dle Kingdom. China would make a great
CON TRIBU TOR S
Resort will open its doors in southern The move marks the “com- combination with Vietnam Marissa Carruthers, Prudence Lui, Julian Ryall,
Vietnam, two hours from Ho Chi Minh pletion of a country which we and Laos, suggested Wiegand, Rosa Ocampo, Chadamas Chinmaneevong,
already started via Yunnan” and whether it’s going overland from Feizal Samath, Rohit Kaul
City. The 17ha property has 152 rooms
– ranging in sizes from 47m2 to 88m2 – to “offer China as a full desti- Hong Kong, via the new bridge sal es & m ar keti ng
and 61 villas – measuring from 220m2 nation”, Frank Wiegand, Focus linking to Macau, to the World Pierre Quek Publisher and Head Integrated Solutions
Ar-lene Lee Senior Business Manager
to 465m2. The resort also boasts three Asia’s director of team sales Eu- Heritage Site of Kaiping Diaolou Fiona Chan Senior Business Manager
restaurants including a beach club, three rope and board member told the and further to Vietnam’s Halong Jonathan Yap Senior Business Manager
Daily. Wiegand: closing Bay, or going north to Guilin Shirley Tan Senior Business Manager
swimming pools, a swim-up bar, a coffee Chelsea Huang Marketing Executive
shop, a 10-treatment room spa, an execu- “Second, we focus on coun- the loop with China and onward to Nanning, before Delia Ng Digital Marketing Strategist
tive lounge, a ballroom and conference tries where DMC are really need- crossing the border to Vietnam’s Cheryl Lim Advertisement Administration Manager
ed. These are mainly round-trip destina- Detian Waterfall and onward to Hanoi. Carol Cheng Assistant Manager Administration
facilities, a kids club and a gym. and Marketing
tions and not so much destinations where Elsewhere in China, the increasing de-
Fly above Angkor’s remote temples hotel-only-bookings, especially for beach mand for the old Silk Road is an example pub l i sh ing se rv i ces
stays, are a very big part of the potential of new exciting tours within the country Jonathan Wan Head, Operational Support Services
Luxe by Exo’s new helicopter tour of Kun Swee Qi Publishing Services Executive
remote Angkor sites, Koh Ker and Beng volume.” too, he pointed out. Nur Hazirah Web Executive
Mealea, with an Angkor archeologist. The He added: “There is of course good Focus Asia has its head offices for Chi- Katherine Leong Circulation Executive
flight, operated on a late-model Airbus knowledge of China as a destination, as na in Hong Kong and Guangzhou, plus
TT G As ia M e dia
AS350 - H125 or Eurocopter AS350 - B3, long as we talk about the main highlights. operation offices in Beijing, Shanghai, Darren Ng Managing Director
is air-conditioned and takes up to five But China off the beaten track has much Chengdu and Kunming.
passengers. Departing from Siem Reap, more to offer than what you see in the ac- Maya Caspary, meanwhile, has been
For sales & marketing enquires, please contact
the total flight time is approximately 60 tual tour operating brochures.” appointed as a new senior member team traveltradesales@ttgasia.com
minutes, with three hours for guided With multi-destination tours grow- sales Europe in Munich to support Focus
tours of the two sites. ing in popularity among the Western Asia’s worldwide teams internally.
7.3.2019 TTG Show Daily ITB Berlin 4
Gallery
Remarkable show underway By Richard Caleb Lai
Tourism Promotions Board Philippines’ Marie Venus Tan (front, grey jacket) and Philippines’
Department of Tourism’s Bernadette Romulo-Puyat (front, with blue shawl)
(Centre) Embassy of the Republic of Singapore in Berlin’s Laurence
Bay and Sentosa Developement Corporation’s Chin Sak Hin
Thai Airways International’s Jesada Chandrema, Wiwat Piyaviroj, Ekniti Nitithanprapas Laos Ministry of Information, Culture and
and Sumeth Damrongchaitham Tourism’s Sounh Manivong
Above: L’Alya Ninh Van Bay’s Hanna Manuel and Furama Resort
Danang’s Dinh Thi Phuong Hien
Left: Jambuluwuk
Hotels & Resorts’
Marchella
Purwanaika
Bali Government Tourism Office’s Dewa Ayu Laksmiadi Janapriati
and Putu Agus Yudiantara
Taipei
Tourism Office
Germany’s
Anand Collection UK’s Jas Anand, and Furama Hotels International Arthur Xie
Management Singapore‘s Shirlena Tan and Gerard Lim Japan National Tourism Organization Korean Air Germany’s Uwe Wriedt
Germany’s Yoko Takano
theanvayabali.com
INSPIRED
BALINESE ELEGANCE
ON KUTA BEACH
Jl. Kartika Plaza, Tuban,
Kuta Bali 80361 – Indonesia
Ph: (62 361) 759991
E-mail: sales@theanvayabali.com
a Company of
theanvayabeachresortbali
7.3.2019 TTG Show Daily ITB Berlin 6
In the spotlight
Why APAC remains a hotspot
As AccorHotels prepares to unveil new destinations and brands in the region, chief marketing & distribution officer
Asia-Pacific, Graham Wilson tells Paige Lee Pei Qi why the region is one of the company’s top development markets
What’s the one key message that Ac- on average, another new hotel every three Maldives, one of the key destinations we What new markets or segments in Eu-
corHotels want to convey to buyers at days. Our hotels in Asia-Pacific deliver the are focusing on this year. We are very ex- rope on the radar for AccorHotels?
ITB Berlin this year? highest standards in luxury and service, so cited to announce our first Orient Express Spain and Turkey are growing markets
One of the key messages from us is that we want to tell more buyers to send their hotel since investing in the brand, with the with recent routes (launched) to Asia-
Asia-Pacific is the hottest region in the clients to our hotels across Asia-Pacific. Orient Express Mahanakhon Bangkok set Pacific, which will provide us great op-
world, with more hotel openings than to launch in September 2019. portunities to promote Asian destinations
anywhere else, and of- Which new property or brand will most in those countries. We have also seen an
fers a diverse range appeal to the European market? Which source markets in Europe are increase from Poland in recent years.
of destinations The beauty of AccorHotels is that we expected to do well for AccorHotels in Asia-Pacific destinations that we are
with cultural and now have over 30 brands from economy 2019, and why? focused on promoting to European trav-
natural attrac- to ultra-luxury and they all have great The main source markets are Germany, the ellers include Australia, Thailand, Indo-
tions, amaz- appeal to the European market, depend- UK and France, but the Russian market is nesia and Singapore, which are always
ing dining and ing on what travellers are looking for. We also very important and has been rising favourites, but we also have strong net-
great shopping have the most diversified hotel portfolio again after a period of decline. These mar- works in Vietnam, Cambodia, Myanmar
opportunities. and are the leading operator in some of kets will continue to travel to Asia-Pacific and, increasingly, in the Maldives. Japan
AccorHotels now the region’s most attractive destinations because (the region) provides such diverse is another destination that is growing in
has over 1,000 including Australia, Indonesia, Thailand, travel options, different cultures, history, popularity.
hotels in Asia-Pa- Singapore, (South) Korea and China. nature and dining at very affordable prices
cific and is opening, We are also expanding rapidly in the compared to a holiday at home. What is the group doing to stand out
from competitors in the market?
We are the leader in Europe and we have
sales offices in all major countries, so
awareness of our brands in all those mar-
kets is excellent.
Our loyalty programme now stands
Spain and Turkey are growing markets at over 40 million members, and we are
increasingly adding richer rewards and
with recent routes (launched) to Asia- deeper benefits to our members to make
our loyalty programme the most valuable
Pacific, which will provide us some in the world.
Additionally, we are committed to
great opportunities to promote Asian building strong relationships with our lei-
sure clients and to designing technology
destinations in those countries. to make their lives easier.
Combining culture and beaches
Puttipong Prasarttong-Osoth, president of Bangkok Airways, reveals to Paige Lee Pei Qi how the airline is
attracting passengers by building up new connections to the region’s beaches and cultural cities
What is Bangkok Airways doing to to serve European tourists who like to in 2019-2020, with half from Europe and
court the European market? combine cultural cities in the region. half from Asia.
We initiate routes that match the travel
patterns of European tourists as they like What new connections is the airline tar- What are key challenges in attracting
to visit cultural cities and end their trips at geting to launch in 2019 and 2020? the European market, and how are you
the beach. For example, Bangkok Airways Our focus is on linking cultural and beach overcoming that?
has routes that link Chiang Mai to the destinations over the next two years. We One of the biggest challenges for us is
beaches in Thailand such as Phuket, Koh are looking to open new routes from cul- the redistribution of our products to our
Samui and Krabi. tural cities in Thailand to beach destina- supporting customers. The distribution
We also link Thailand to emerging des- tions in CLMV, as well as Koh Samui to of competitive airfares to our European
tinations, especially Cambodia, Myanmar, other cultural cities in CLMV. customers is not possible because of the
Laos and Vietnam (CMLV), by using the We are also keeping an eye on beach unreasonably high GDS costs.
Bangkok airport as one of the (region’s) and cultural destinations in emerging However, with IATA’s New Distribu-
most preferred gateways. Moreover, Bang- countries like Cambodia, Vietnam and tion Capability (NDC), it allows us to
kok Airways also links cultural cities in the Philippines for European tourists. provide the direct access to our best
Thailand with other cities in CMLV such Bangkok Airways plans to have a code- airfares to our European customers.
as Chiang Mai to Luang Prabang. share agreement with five to six partners The challenge now is about how
Our partnership with airlines in Europe fast we can adopt NDC, and how
also helps passengers to connect from Eu- to continue to grow our business
rope to Thailand through our interline through traditional GDSs.
and codeshare strategy.
Which are the latest connections that
will appeal to the European market?
Bangkok Airways has just launched a new
route from Bangkok to Nha Trang and
Cam Rahn in Vietnam, which is popu-
We are looking to open new routes from
lar with European tourists who enjoy the cultural cities in Thailand to (regional) beach
beaches. In addition, we focus on linkages
between local cities across South-east Asia destinations over the next two years.6.3.2019 TTG Show Daily ITB Berlin 8
Report Destinations
Top 2019
picks for Chin State is a popular destination for trekking in Myanmar
SE Asia
MALAYSIA by S Puvaneswary zal is popular among millennials due
Ken Lau to its panoramic views and easy access
CEO and founder, Adventoro from Manila. Millennials are also into
Adventure Kedah in (Peninsular Malay- mountain climbing on Mounts Ma-
sia’s) north-west is a new adventure des- colod and Pulag, as well as surfing in
tination thanks to improved air links as Siargao, La Union and Zambales. Ad-
Inbound travel agents from South-east Asian well as the upgraded facilities at Langkawi venture travel also encompasses the
Visayas and Palawan.
contries pick the hottest adventure, nature and airport. Among Kedah’s offerings we are
promoting to adrenaline junkies and mil-
Jordan Mamaril
culinary attractions that are on their radar this year lennials is paragliding on Mount Jerai. It
offers scenic views of paddy fields, and a Tours and PR manager,
birds’-eye view of the Straits of Melaka Regent Travel Philippines
and its offshore islands. Nature Ecotourism is the next big thing
BRUNEI by S Puvaneswary Andy Brouwer as travellers look for new destinations,
Production and research consultant, and the government gets serious about
Chang Ming Vui Manfred Kurz
Hanuman Travel developing sustainable and responsi-
Managing director, BruVacation Managing director, Diethelm Travel Malaysia
Nature There is a new elephant experi- ble tourism. We’re looking at Quirino
Adventure Diving is a new activity pro- Nature Samadhi Belum, set within the
ence at Phnom Tamao with Wildlife Alli- Province in the north. It’s raw, with vast
moted by Brunei Tourism. We work close- Royal Belum Rainforest in Perak, will of-
ance. Entitled Elephant Keeper for a Day, natural offerings like nature parks, caves,
ly with dive operators to promote diving fer 55 luxury tents when it opens in late
participants get to work with elephant mountains and rapids. The local govern-
off the Brunei-Muara, Tutong and Belait 2019. I’m looking forward to the opening
keepers and learn about elephant care. ment is also keen on promoting it for na-
districts, which are all home to a number as it will offer Malaysia’s first luxury tented
of shipwrecks and a healthy fish popula- ture tourism.
Steve Lidgey camp experience set within a 130-million- Other destinations to look out for are
tion, which makes for beautiful underwa- year-old rainforest, which is also a pro-
General manager, Travel Asia a la Carte the untapped nature resort of Dakak in
ter scenery. These dive sites are not crowd- tected area. Our clients are mainly Euro-
Culinary Cambodian cuisine is becom- Dapitan; Isla de Gigantes, a pristine island
ed, hence appealing to tourists from Asia peans and Americans, and they will love
ing more popular. Many restaurants, such in Iloilo; as well as Dumaguete which is
and Europe. the concept of being close to nature, while
as the recently opened Pou Kitchen & Café the jumping-off point to several destina-
in Siem Reap, provide new interpretations not sacrificing on comfort. tions in Negros and Siquijor.
Sugumaran Nair
of authentic Khmer cuisine.
Inbound manager, Arokia Das Anthony
Freme Travel Services JP Cabalza
LAOS by Marissa Carruthers Director, Luxury Tours Malaysia Inbound manager,
Nature Visitors who like sea sports Culinary Plane in the City is a new prod-
should try stand-up paddleboarding Stefan Scheerer Corporate International Travel and Tours
uct introduced by TwoSpicy Entertain- Culinary Quality restaurants – from
(SUP) on Lugu Lake with SUP Surfari, General manager, Khiri Travel Laos ment Live. The 90-minute fine dining
the only SUP provider in Brunei. The Adventure Khammouane Province is the private dining halls of Bale Dutung
experience revolves around a Boeing B737 and Denlim’s Kitchen to the carinderia-
80-minute session, with lesson and eco opening up for adventure, with activities aircraft, and allows guests to take pictures
tour components, is led by a professional such as kayaking through cave forma- style Mila’s eatery – sprouting in Pam-
and selfies in the cockpit, or walk on the panga lend credence to the province’s
SUP instructor, and is safe and suitable tions, while the Bolaven Plateau is suitable wing of the plane. The Western-style cui-
even for non-swimmers. Tourists will for trekking, waterfalls and Jeep safaris. sobriquet as the Philippines’ culinary
sine served is prepared by Le Méridien capital.
get a full safety briefing and learn about Kuala Lumpur and guests can choose be-
SUP’s history, equipment, and differ- Linh Le Pampanga has also crafted exotic dishes
tween a three- or four-course meal. including sisig or sizzling pork cheeks, ears
ent strokes for kneeling and standing. Group managing director, Asia DMC
You might also be able to spot hornbills, Nature In the Bolaven Plateau, we offer and brain served with liver sauce; crab fat;
MYANMAR by Marissa Carruthers fermented rice with fish or shrimp paste;
monkeys and jungle creatures in a serene a jeep tour integrated with kayaking in
environment. 4,000 Islands. Guests will be able to en- Sammy Samuels and deep fried farm-raised frogs. And we
joy the year-round beautiful vegetation in Founder, Myanmar Shalom Travels haven’t included to-die-for desserts in the
CAMBODIA by Marissa Carruthers Southern Laos. Adventure Caving adventures in Hpa-An list.
and hiking or trekking in Chin State are To satisfy the increasing demand, we
Miles Gravett offer standalone culinary tours or, for
Virginie Kury becoming popular. Trekking around Hsi-
General manager, Khiri Travel Cambodia tourists to Bataan or Subic, we combine
General manager, Asian Trails Laos paw and Keng Tung are places to watch
Adventure What’s happening at Car- out for in 2019 and beyond. it with a meal in one of Pampanga’s res-
Culinary Paste is a new restaurant in Lu-
damom Tented Camp in Koh Kong is taurants.
ang Prabang. It is owned by a Michelin-
exciting for nature lovers. It’s a perfect Min Than Htut
star chef from Bangkok, Bee Satongun,
balance of badly needed conservation ef- Founder, Pro Niti Travel SINGAPORE by Pamela Chow
and her husband Jason Bailey.
forts and tourism. With some efforts be- Nature For nature, there are exciting
ing put into marine conservation, diving Daniel Tan
things happening in southern Myanmar.
in Cambodia is also getting better. Addi- Sapa’s enduring beauty is seen in Founder, Let’s Go Tour Singapore
its landscapes and culture In particular, the coastal towns of Myeik,
tionally, kayaking down the Mekong Adventure Sentosa’s upcoming develop-
Kawthaung and Dawei, which are also
River is a magical once-in-a- ments will be interesting. We have been
great gateways to the many untouched is-
lifetime experience. having discussions with the companies
lands in the south.
operating some attractions there, as we’ve
Edwin Briels realised that tourists who choose bicycle
General manager, Khiri Travel Myanmar tours usually also want to try something
Culinary Cooking classes, food tastings different. We might have synergy and are
and discovering the flavours of tribal food looking into cross-promoting.
in Kachin, Wa, Shan and Rakhine. The
first episode of Myanmar Masterchef was Jane Goh
a huge success and has led to an increased Xperience director,
awareness in Myanmar food. Xperience Singapore Events & Travel
Nature 2019 will see the opening of Flo-
PHILIPPINES by Rosa Ocampo ral Fantasy at Gardens by the Bay, which
will have four themed garden land-
Gia Fortun scapes, plus a 4D multi-sensorial ride.
Marketing director, It should be interesting to see another
Fiesta Tours and Travel part of the gardens transformed. In the
Adventure Masungi Georeserve in Ri- National Orchid Garden, the Tan HoonTTGAsia_260x380mm_ITBberlin.indd 2 19/2/19 1:42 pm
7.3.2019 TTG Show Daily ITB Berlin 11
Siang Mist House, Yuen Peng McNeice way to explore Sapa’s natural beauty, tak-
Bromeliad Collection enclosure and the ing in rice terraces, the valleys of Muong
Cool House will be reopened in 2019 Hoa and meeting local tribes.
after major redevelopments. This will
enhance the visitor experience to the Bo- Sandor Leinwand recte Rein
tanic Gardens. General manager, Exo Travel Vietnam
Culinary Saigon (Ho Chi Minh City)
Fadz Abdhan now boasts an impressive line-up of local,
General manager for Singapore and Malaysia, craft beer specialists. The craft beer cul-
Lotus Asia Tours ture is thriving, giving the Exo food dis-
Culinary With World’s 50 Best Restau- covery tours a nice extra twist. Pha Cho in Mae Wang National Park, Chiang Mai
rants Awards coming to Singapore, we
won’t just look at bringing guests to these
restaurants. We can take famous chefs out
of their restaurants and bring them clos-
er to our guests in any location of their
choice – be it Gardens by the Bay or the
Singapore Flyer – and have a cooking class
or multi-course meal.
THAILAND by Xinyi Liang-Pholsena
Matt Blench
Adventure director, Exo Travel
Adventure One of the recent trends we
have been seeing is a growing demand for
family adventures in Thailand, especially
in Mae Wang district, central Chiang Mai.
Whether it’s deep in nature such as cook-
ing a delicious meal in the jungle, or cul-
tural interactions in homestays, there is a
wide variety of activities suitable for any
family.
Christian Sutton
Director of product & contracting,
Diethelm Travel Thailand
Nature Khao Sok National Park is with-
out doubt one of the most stunning
parts of Thailand. Our full day excursion
is full of community interaction, and
is an intimate affair for just six visitors
twice-daily. During the tour, we meet
Somboon the elephant, who was rescued
from a nearby camp. Guests feed and
bathe him, and also learn about the job
of mahout.
For the second half of the day, guests
cross a picturesque bridge and visit a
small village. Here they meet a local com-
munity and are given a tour of the fruit
orchards before settling down to eat a
tasty southern Thai lunch. The excursion
can be booked from Khao Lak, or added
to a tailor-made overnight itinerary which
includes trekking, kayaking and also a
night on a floating bungalow on beautiful
Cheow Lan Lake.
Soontarut Wattanahongsiri
Founder, Blackrice Travel
Culinary I think the farm-to-table
concept will be the new culinary pro-
gramme for 2019, as people wish to
learn more about the whole supply
chain. This includes learning about the
origin of food from the source of the
ingredients, engaging in local culture
including eating and learning about lo-
cal traditions, and the cooking process.
VIETNAM by Marissa Carruthers
Tanya Trang
Marketing manager,
Luxury Travel Vietnam
Adventure Cruising is a key attraction.
The discovery of the Halong Bay region,
which extends up to Bai Tu Long Bay and
Cat Ba Archipelago by Emperor Cruises
delivers a sophisticated yet stylish adven-
ture.
Ken Lau
CEO, Adventoro
Nature The Muong Hoa Valley – Sapa
Rice Terraces Adventure tour is a greatDestination Thailand
Experiences under spotlight
Thailand takes secondary destinations route to draw European travellers. By Chadamas Chinmaneevong
P
romoting secondary provinces
Thanachet Maviang/shutterstock
will be a key strategy that in-
bound players in Thailand will
undertake to attract the Euro-
pean market – particularly the repeat
segment – as economic uncertainty and
Brexit are likely to dampen European
market sentiment this year.
Srisuda Wanapinyosak, Tourism Au-
thority of Thailand’s (TAT) deputy gov-
ernor for European, African, the Middle
East and American markets, expects 2019
to be another tough year for the European
market, as the struggling Eurozone econ-
omy, as well as Brexit, are likely to impact
the travel plans of tourists, particularly in
the UK and France.
As of December 10, 2018, tourist ar-
rivals from the UK to Thailand decreased
by 1.2 per cent year-on-year to around
905,000 visitors while France grew only
one per cent to about 697,000 visitors.
TAT hence hopes to maintain arrivals
from both markets at the same level for
2019, but sees potential for Germany to
grow to one millon visitors by 2020, up
from 850,000 arrivals projected for 2018. Lesser-known destinations like Chiang Khan, in Thailand’s north-eastern Loei province, await travellers’ discovery
For the same period, arrivals from Italy
and Germany climbed by about four per-
cent year-on-year to around 249,771 and of European visitors in Thailand, while Mae Hong Son for the UK, and Nakhon Si are not available via OTAs or on their own.
814,000 visitors respectively. improving the country’s tourism image Thammarat for Germany, she cited. Local experiences and cultures will make
Supawan Tanomkieatipume, president by addressing safety and security issues Meanwhile, TAT is positioning Chum- interesting tour programmes, pointed out
of Thai Hotels Association (THA), also would help to bring more families, Su- phon and Ranong provinces as spring- Surapon, as he expects community-based
expressed concerns that Brexit and Eu- pawan noted. board destinations to Myanmar; Loei and tourism will be a key highlight in 2019.
rope’s economic uncertainty would im- As repeat travellers make up a key seg- Nan for the same purpose to Laos; and Potential secondary provinces as Lam-
pact not only the UK, but other key mar- ment, industry players see the need for Chanthaburi and Trat to Cambodia. pang, Loei and Nan will make fresh des-
ket sources including Germany. Thailand to expand the diversity of value- Seeing merit in TAT’s secondary desti- tinations for European travellers, he sug-
“If the economic problem persists for-money tourism attractions, and at nations approach for the European mar- gested.
throughout 2019, European travellers will the same time meet European travellers’ ket, Surapon Vutivakinsakul, product While the senior segment of the Eu-
cut their travel spending,” said Supawan. rising demand for local experiences and manager of Asian Trails, remarked that ropean market has long formed a staple
The length of stay of senior European engagement with communities. European travellers are now seeking to visitor source for Thailand, Surapon also
travellers, a core segment, is likely to re- Srisuda said TAT is promoting undis- immerse in local experiences and activi- noted that tour operators are increasingly
duce from two weeks to only one week, covered destinations to European trav- ties with local communities. focusing on the millennials because this
she projected. ellers by matching potential secondary As more travellers turn to OTAs for generation starts to travel at the age of 20,
Promoting new destinations is hence provinces to suit individual markets. For bookings, traditional travel agents needed and are keen to spend on new travel ex-
necessary to extend the length of stay example, Phrae is marketed for France, to create more interesting products which periences.
What’s new
Devasom Khao Lak Beach Resort & to the sky-high observatory on the 74th floor,
Villas the indoor observation deck offering 360-de-
The luxury boutique seaside resort offers gree panoramic views, in 50 seconds. On
a total of 69 keys – 24 Seaside Grand the 78th floor sit the rooftop area and outdoor
Deluxe rooms, 21 Seaside Junior Suite observation deck with a glass tray floor, as
with Jacuzzi bath rooms, 12 Seaside Pool well as Bangkok’s highest viewpoint at 314m
Paradise Suite rooms, eight Beach Pool above the ground. Also, the 78th floor will
Villas, two Two-bedroom Beachfront Fam- house Thailand’s highest rooftop bar.
ily Pool Villas, and two Devasom Sky Villas.
There are two F&B options for guests: Iconsiam
the all-day dining Takola Restaurant and Iconsiam’s opening in Bangkok on November
Wine Cellar, and the Devasom Beach Grill 9 marks the arrival of a mega mixed develop-
and Bar. Recreational facilities include a ment. Offering 750,000m2 in gross floor
spa, complimentary yoga and meditation area, the US$1.6 billion waterfront project
sessions, a two-tier saltwater swimming is expected to inject a buzz onto Bangkok’s
pool, gym, children’s pool and kids’ club. retail and attractions scene, housing South- From left: Devasom Khao Lak Beach Resort & Villas; Mahanakhon SkyWalk in Bangkok
east Asia’s longest multimedia water feature,
Mahanakhon SkyWalk SookSiam, the region’s first Mandarin Orien- hotel is connected to the Bangkok’s Nana BTS the hotel boasts more than 1,300m2 of meeting
King Power Mahanakhon has opened the tal branded residences, plus a convention hall skytrain station via a sky bridge. There are 273 space from the Regency Ballroom that can hold
Mahanakhon SkyWalk, Thailand’s highest and museum opening mid-2019. guestrooms, including 21 suites, starting with 850 guests, to a boardroom for 24 people.
observation deck located on the 74th, 75th sizes from 35m2. In addition to three dining
and 78th floors of one of the city’s tallest Hyatt Regency Bangkok Sukhumvit outlets, recreational facilities – all on the sixth Cape Fahn
buildings. Hyatt’s latest opening in the Thai capital is part floor – include an outdoor swimming pool, a Cape & Kantary Hotels has opened its new
Visitors will be whizzed from the lobby of a 31-storey mixed-use development. The steam room and a 24-hour gym. For functions, property, Cape Fahn, on a private island close7.3.2019 TTG Show Daily ITB Berlin 15
Market trends in 2019 Surprising theme
Adventure in nature
Head away from the city’s hustle and bustle and step into
Khao Yai National Park, a UNESCO World Heritage Site, an
oasis brimming with wildlife and primeval jungles. There
sarescheewin/shutterstock
are more than 50km of hiking and biking trails which wind
through the long-standing nature preserve, and its many
Luckrada Lucksanawimol waterfalls include the majestic Haew Narok and Haew Suwat,
Regional director of sales Asia, immortalised in the famous Danny Boyle film, The Beach.
Best Western Hotels & Resorts
Visitors (from German-speaking
markets) are increasingly moving away
from traditional tourist hotspots to more
remote destinations. German guests
have a strong interest in local tourism,
as well as beach destinations, island
hopping, foods tours, wellness and
sports tourism. They tend to travel as
families or couples. Our German guests
are most likely to research their trips
online but use a travel agent to make
their reservations.
Sandor Levai
CEO, ICS Travel Group
There is growing interest in making
the journey more sustainable, from the
moment you arrive, through your stay,
to your return. There is an increase in
local offers: for example, you can now
visit climate and environmental protec-
tion projects, help plant trees or get
involved in social activities during a trip.
Many of our ICS Encounters excursions
are focused in the area of creative
sustainability, whether it be encounters
with elephants or helping to plant rice
with local farmers.
Compiled by Xinyi Liang-Pholsena
to Koh Samui. The property is home to
22 pool villas, varying between one and
two bedrooms with sizes ranging from
220m2 to 570m2. There are two res-
taurants available, and activities offered
include water sports, cooking classes
and day trips.7.3.2019 TTG Show Daily ITB Berlin 16
Destination Sri Lanka
An enduring love affair Market trends for 2019
The rebound of a long-standing market source brought much relief to Sri Lanka, but
to maintain its appeal, direct connections and promotions are key. By Feizal Samath
Nalin Jayasundera
Managing director,
Melinda Nagy/shutterstock
Aitken Spence Travels
Traditionally, the Germany clientele has
visited Sri Lanka for beach and culture.
However, they (are now) showing a lot
of interest for Ayurveda, and wellness
and nature. If there are direct flights
from Germany, there will be a major
growth – we need to encourage
scheduled carriers and charters to
operate direct flights.
Harith Perera
A train plying across tea plantations in the highlands of Sri Lanka
President, Sri Lanka Association of
Inbound Tour Operators
W
hile tourist arrivals from Germany. Without representative offices, Sri Lanka, which has received widespread Overall, the Germanic markets
Germany have recovered in it’s difficult to have continuous promo- media attention in German-speaking saw a near 20 per cent growth in
the wake of SriLankan Air- tion,” Perera said. markets. 2018. While we are seeing a dip
lines’ pull-out of Frankfurt He added that a mega destination mar- Last October, Sri Lanka’s president from the traditional tour operator
three years ago, the authorities are work- keting campaign for Sri Lanka is targeted sacked the prime minister and his cabi- business, I feel there is a transition
ing to attract more charters and drum for roll-out by mid-2019 to cover the main net in a dispute between the two political happening with the German market
up promotions to keep the destination’s source markets and establish multiple parties. The status quo was restored after booking online.
appeal strong among Germans in the ab- promotional touch points. the Supreme Court decreed that the presi-
sence of direct flights. Meanwhile, SLTPB will conduct road- dent’s order was unconstitutional.
“At last year’s ITB, we had discussions shows in the German cities of Stuttgart,
with Condor and Lufthansa for direct Berlin, Essen and Leipzig this year. Last
flights but they wanted us to make an in- year, roadshows were held in Frankfurt, What’s new
vestment per flight – which they do with Dusseldorf, Munich and Hamburg.
Malaysia and some other destinations – Shiromal Cooray, managing director of Tourist-friendly tuk tuks capitals of the world, including Singapore,
which was too costly for us. Jetwing Travels, observed that Germany is Sri Lanka rolled out tourist-friendly tuk Hong Kong and St Tropez.
“We are however discussing on how we a prized market for Sri Lanka. tuks last year, and are now targeting to Perched on the rooftop of The
could provide support per charter,” said Germans spend seven to 14 days on av- have 10,000 such tuk tuks in the country. Kingsbury, Cé La Vi Colombo features a
Madhubani Perera, marketing director at erage, compared to Asian travellers who The programme kicked off with the restaurant serving Japanese cuisine with
state-run Sri Lanka Tourism Promotion tend to take shorter trips. Travellers from
participation of 300 drivers in Co- modern Asian flair, as well as an indoor/
Bureau (SLTPB). Germany also opt more for round trips
lombo, who underwent training in social outdoor lounge.
The only airline to have had direct that include beaches, which Asians are not
etiquette and communication skills, plus
flights to Germany, SriLankan Airlines too fond of, according to Cooray.
picking up information on tourist attrac- Airbnb Experiences
stopped flights in October 2016 to Frank- She continued: “Wellness has been pro-
tions. Airbnb and the Sri Lanka Tourism Devel-
furt. moted widely in Germany over the past
To arrive in Colombo, travellers from 10 years and Ayurveda has become a must The scheme has been implemented opment Authority (SLTDA), the national
Germany or Austria typically fly via Dubai for many visitors. I don’t think SriLankan in Negombo (West), Bentota and Matara tourism ministry, have entered into a
or Doha. Airlines’ pull-out has adversely affected (South) and Ella (Central). partnership to launch Airbnb Experiences
Currently, the national carrier’s only the market because we see year-round in Sri Lanka.
flight into Europe is to London, while growth. However, direct flights will cer- Cé La Vi Airbnb and SLTDA will work together
Swiss Air began twice-weekly direct flights tainly help.” Singaporean dining and nightlife brand to on-board local experience hosts to the
from Colombo to Zurich in November Champika De Silva, director of sales Cé La Vi has partnered The Kingsbury, Airbnb platform and help local people
last year. and marketing for two Anantara resorts in a five-star luxury hotel in Colombo, to from across Sri Lanka share their pas-
Still, arrivals from Germany rebounded Sri Lanka, said German-speaking markets launch its newest restaurant and lounge sions and interests with travellers. Travel-
from the 2.3 per cent dip seen in 2017, remain a main feeder source to both prop- concept. lers can now choose from more than 40
growing 20.5 per cent to 156,888 in 2018. erties. “Our resorts have achieved an 80 Known for its rooftop locations, Cé La Airbnb Experiences in Sri Lanka, designed
While still significantly smaller mar- per cent growth in 2017-2018 for the Ger- Vi has built a presence in several nightlife and led by local experts.
kets compared to Germany, the other two man, Austrian and Swiss markets, and for
German-speaking markets Austria and 2019 we expect a similar pace of increase
Switzerland saw double-digit growth as from these markets.”
well, at 10.7 per cent and 20 per cent re- Tracy Neureuther, director, Mosaic
spectively. Tourism Consulting, a Germany-based
According to Perera, Germany was Sri travel agent, said demand for Sri Lanka is
Lanka’s biggest market in 1980s before the picking up as the country becomes better
UK took over, only to be surpassed by In- known to luxury travellers.
dia and China in more recent years. She added that itineraries which com-
SLTPB had in 2016 closed its repre- bine Sri Lanka and the Maldives are also
sentative offices in the UK, Germany and becoming more popular, with travellers
France and appointed destination repre- opting for the latter for their beach exten-
sentative offices (DRC) instead, although sion. Alternatively clients chose a beach
these were eventually closed too. resort in Sri Lanka itself, she said.
“By mid-2019 we hope to appoint However, she remarked that the chal- From left: Tourist-friendly tuk tuks; Cé La Vi
DRCs in eight major markets including lenge right now is the political situation inYou can also read
