Sustainability Report 2020 - AMP

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Sustainability Report 2020 - AMP
Sustainability
Report 2020
Real Estate
1 January – 31 December 2020

                               Angel Place, Sydney
Sustainability Report 2020 - AMP
Contents
                                                                                                    A message from Head of
       3
       4
                A message from Head of Real Estate, Kylie O’Connor
                About this report
                                                                                                    Real Estate, Kylie O’Connor
       5        About AMP Capital Real Estate and our sustainability strategy
       12       2020 highlights                                                                                                                               removing inherent risks in supply chains, our Real
                                                                                                                                                              Estate team is committed to acting responsibly and
                                                                                                                                                              with wide stakeholder engagement at all times.
       Environment
                                                                                                                                                              Our 2030 Real Estate Sustainability Strategy,
       16       Energy and carbon                                                                                                                             launched in 2019, established a clear roadmap for
       26       Waste minimisation                                                                                                                            considering the ESG needs of all our stakeholders.
       30       Water efficiency                                                                                                                              We are committed to complete transparency around
                                                                                                                                                              the integration of ESG considerations throughout
       32       Biodiversity and habitat
                                                                                                                                                              the life cycle of the assets and more broadly the
                                                                                                                                                              portfolios we own and manage on behalf of investors.
       Social                                                                                                                                                 In terms of how we’re tracking against our ESG goals,
       34       Health and wellbeing                                                                                                                          I am pleased to report that we remain on target
                                                                                                                                                              and there have been many highlights throughout
       36       Equity and diversity
                                                                                                                                                              2020. Of particular note was the signing of our first
       44       Culture and community                                                                                                                         100% renewable electricity contract in December
       49       Transport and mobility                                                                                                                        2020, which enabled us to achieve zero net carbon
                                                                                                                                                              for internally managed assets within our leading
                                                                                                                                                              office fund from the 1st of January 2021. This was
       Governance                                                                                   I am proud to introduce our 2020                          achieved nine years ahead of target and cost neutral,
       50       Policies and processes                                                              Sustainability Report.                                    a great outcome for everyone. We are working
                                                                                                                                                              hard to replicate this achievement across our entire
       51       Environmental regulation and performance
                                                                                                                                                              managed portfolio.
       52       Supply chain                                                                        2020 was defined by the disruption and dislocation
                                                                                                                                                              Other highlights included:
       54       Reporting and ratings                                                               of the global COVID-19 pandemic, which
                                                                                                    unfortunately in Australia, was preceded by the           - The installation of technology that automatically
       56       Memberships and associations                                                        devastating drought and bushfires that dominated            analyses buildings’ ventilation, cooling and heating
       57       GRI Index                                                                           the summer of 2019/20. These two crises required a          systems and makes control changes to optimise
                                                                                                    co-ordinated national, state and community-based            the balance between energy efficiency and
       60       Appendices
                                                                                                    effort, essential to managing the devastating impact        occupant comfort across 38 assets in our portfolio.
       60       Our portfolio of assets                                                             of bushfires and the significant public health crisis     - The installation of smart waste compactors
       61       Climate-related risks and opportunities: strategy, targets and metrics              that COVID-19 presented.                                    and encouraging retailers to use compostable
       64       Materiality and Engagement – stakeholder mapping                                    Despite the difficulties of operating in a restricted       packaging as part of our focus on waste measures
                                                                                                    and largely remote environment last year, our               in retail food courts.
                                                                                                    commitment to sustainability and delivering on our        - The launch of our Innovate Reconciliation Action
                                                                                                    purpose to shape a better future remained strong. In        Plan (RAP).
                                                                                                    fact, the crises of 2020 further reinforced our belief
                                                                                                                                                              - The continuation of work to secure a site for a
                                                                                                    that the prioritisation of environmental and social
                                                                                                                                                                biodiversity conservation reserve equal in size to
                                                                                                    issues within a clear framework of accountable and
                                                                                                                                                                our real estate portfolio.
                                                                                                    transparent governance is fundamental to delivering
                                                                                                    sustainable outcomes for our clients, our customers,      While 2020 presented its fair share of challenges, we
                                                                                                    our communities and the assets we manage.                 remained focused on environmental sustainability,
                                                                                                                                                              social responsibility and transparent governance
                                                                                                    The future of dealing with climate change threats
                                                                                                                                                              as key foundations of how we operate within Real
                                                                                                    and responsibly investing in sustainable practices
                                                                                                                                                              Estate. I hope you enjoy reading about what we’ve
                                                                                                    will depend on the strength of the governance
                                                                                                                                                              delivered and where our efforts are focused.
                                                                                                    around managing and reporting on sustainability
                                                                                                    metrics. We are looking at ways to adapt our              These achievements couldn’t have happened
                                                                                                    managed assets to world-class standards, to               without the support of our staff, customers,
                                                                                                    maximise resilience against the impacts of climate        tenants and investors. Thank you to everyone
                                                                                                    change and minimise the environmental footprint of        for continuing to support us in delivering on our
                                                                                                    operating these assets.                                   commitment to sustainability and on our purpose to
                                                                                                                                                              shape a better future.
                                                                                                    As well as prioritising environmental issues, we are
                                                                                                    also committed to acting in a socially responsible
                                                                                                    manner. We understand the nature of our
                                                                                                    responsibility and connection to the community and
                                                                                                    accept broader social accountability for the impact of
                                                                                                    our business and investment decisions. On a range of
                                                                                                    topics from the rights and recognition of First Nations   Kylie O’Connor
                                                                                                    Peoples, gender equality, improving accessibility and     Head of Real Estate

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Sustainability Report 2020 - AMP
About AMP Capital Real Estate
                                                                                                                                  and our sustainability strategy
                                                                                                                                  As at 31 December 2020, AMP Capital is one of                            Our multi-disciplinary team of more than 5003
                                                                                                                                  the largest unlisted real estate fund managers                           real estate professionals, led by an experienced
                                                                                                                                  in the Asia-Pacific region 1 managing more than                          leadership team, has strong sector specialisation in
                                                                                                                                  A$28 billion 2 on behalf of institutional and retail                     office, retail and logistics, as well as clear alignment
                                                                                                                                  investors via pooled funds and separate account                          of accountability across fund, investment, property
                                                                                                                                  mandates. AMP Capital is part of the AMP Group.                          and development management. With the support
                                                                                                                                  Our purpose is to shape a better future and we                           of platform functions such as risk and governance,
                                                                                                                                  deliver on this by realising value for clients through                   sustainability, research, technology and innovation,
                                                                                                                                  investment management, property management and                           finance and marketing and communications, the
                                                                                                                                  development of a portfolio of commercial real estate                     entire real estate team is able to work together
                                                                                                                                  assets that includes some of the most iconic retail                      across the value chain to deliver exceptional real
                                                                                                                                  centres, office buildings and logistics estates across                   estate experiences and sustainable investment
                                                                                                                                  Australia and New Zealand.                                               outcomes for investors. There were no significant
                                                                                                                                                                                                           changes to our organisation or supply chain in 2020
                                                                                                                                                                                                           that might affect our ESG disclosures.

                                                                                                                                  AMP Capital’s Real Estate Portfolio4

                                                                                                                                                                                                                                                            Office: 5
                                                                                                                                                                                                                                                            Retail: 5
                                                                                                                                                                                                                                                            Logistics: 3
                                                                                                                                                                                                        NT                                                  Total: 13

                                                                                                                                                                                                                                  QLD

                                                                                                                                                                                WA                                                                          Office: 19
                                                                                     Artist’s impression of the Quay                                                                                                                                        Retail: 9
                                                                                       Quarter Lanes development                     Office: 1
                                                                                                                                                                                                             SA                                             Logistics: 13
                                                                                                                                     Retail: 4                                                                                                              Total: 41
                                                                                                                                     Total: 5
                                                                                                                                                                                                                                        NSW

       About this report
                                                                                                                                                                                         Retail: 1
                                                                                                                                                                                         Logistics: 1
                                                                                                                                                                                                                                                ACT
                                                                                                                                                                                         Total: 2
                                                                                                                                                                                                                                  VIC
                                                                                                                                                                                                                                                            Office: 1
                                                                                                                                                                                                              Office: 7                                     Total: 1
       This annual Sustainability Report covers the             Assets where AMP Capital does not have operational
                                                                                                                                                                                                              Retail: 3
       sustainability activities of AMP Capital’s real estate   control, including co-owned assets operated by
       business for the calendar year ending 31 December        others have been excluded. The list of included                                                                                               Logistics: 5              TAS
       2020. General disclosures relate to AMP Capital          assets is provided in the appendix of this report.                                                                                            Total: 15
       and its managed funds. Specific disclosures may          Financial information contained in this report is
       be at the portfolio level or broken down by              based on AMP Group’s Investor Report for the full
       asset class – Office & Logistics and Retail – with       year to 31 December 2020 unless otherwise stated.
       environmental performance data broken down by                                                                                                                                                                                          Office: 7
       asset class where appropriate.                           This report has been prepared in accordance with
                                                                the GRI Standards: Core option and is available                                                                                                                               Retail: 6
       AMP Capital’s sustainability reporting boundary          to view in full at www.ampcapital.com/au/                                                                                                                                     Total: 13
       extends to real estate assets owned and operated         en/capabilities/real-estate/sustainability. For
       by AMP Capital and where we have environmental           further details about our performance against GRI                                                                                                                                             NZ
       data, that is energy, water, waste and emissions data,   disclosures, please refer to the GRI index in the
       over the full 12 months of the year. When assets have    appendix of this report.                                          1. Source: ANREV/IREV/NCREIF Fund Manager Survey, 2020
       external co-owners but are operated by AMP Capital,                                                                        2. At 31 December 2020, including AMP Capital’s 24.9% share of PCCP’s NAV, equivalent to A$1.8b
       the total energy consumption, water consumption          We welcome any feedback on our
                                                                                                                                  3. The total number of regular employees is 540. This figure excludes fixed term employees and External Persons, such as facilities management
       and waste generation is included in calculations.        Sustainability Report 2020, directed to
                                                                                                                                      personnel in our Office and Logistics assets.
                                                                sustainable_real_estate@ampcapital.com
                                                                                                                                  4. At 31 December 2020. Includes internally managed properties and AMP Capital funds’ share of ownership of externally managed properties.
                                                                                                                                      Excludes two US assets. For a list of the assets that meet the reporting criteria of this document, please refer to Appendix A.

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Sustainability Report 2020 - AMP
AMP Capital Real Estate Leadership Team (at 31 Dec 2020)                                                                                                Sustainability governance                                 The Environment and Climate Change Working
                                                                                                                                                               Sustainability governance begins with the Real            Group (ECCWG) within AMP Group reports on AMP
                                                                                                                                                               Estate Leadership Team and extends throughout             Capital Real Estate’s compliance with environmental
                                                                                                                                                               the entire business, to our asset teams and including     laws, regulations, policies and voluntary compliance
                                                                                                                                                               external contractors and suppliers. Chris Nunn, the       obligations which the company has subscribed to.
       Real Estate Leadership Team                                                                                                                             Head of Sustainability and Platform Operations for        The ECCWG meets monthly with representatives
                                                                                                                                                               Real Estate, leads the Sustainability Team who have       from AMP Group, AMP Capital and real estate.
                                                                         Kylie O’Connor
                                                                         Head of Real Estate                                                                   day-to-day responsibility for delivering our 2030         In line with the precautionary principle, we are
                                                                                                                                                               Real Estate Sustainability Strategy across the real       acting now to reduce our environmental impacts and
                                                                                                                                                               estate platform.                                          mitigate risks for coming years. Our sustainability
                                                                                                                                                               AMP Capital’s ESG and responsible investing               management system is based on an evaluation of
                                                                                                                                                               capabilities are an integral part of our Sustainability   the significance of potential environmental and
             John              Merran                 Brett                    Luke                    Jennifer             Byron         Lisa                 Strategy. Within real estate, the Sustainability team     social impacts, which we use to guide and focus
            Dynon              Edwards               Williams                 Briscoe               Di Bartolomeo       Tisch & Julian   Hurley                                                                          our sustainability approach. The evaluation of
                                                                                                                                                               includes six dedicated staff working across our core
           Managing           Chief Financial         Managing             Chief Operating              Head of          Menegazzo       Head of                                                                         significance considers legal minimum standards,
            Director,            Officer              Director,               Officer &                Corporate           Joint Heads   People &              business functions and within our investment teams.
          Origination &                                Retail               MD Office &               Marketing and        of Separate    Culture
                                                                                                                                                               The Head of Indigenous Programs for AMP and AMP           physical risks, economic costs and benefits,
             Capital                                                          Logistics              Communications         Accounts
                                                                                                                                                               Capital also reports to the Head of Sustainability and    reputational risks, potential impacts for our key
                                                                                                                                                               Platform Operations for Real Estate and oversees          stakeholders (investors, tenants and building users,
                                                                                                                                                               all initiatives and projects to fulfil our commitments    staff, our supply chain and the broader community),
                                                                                                                                                               outlined in our Innovate Reconciliation Action Plan,      the competitive landscape, as well as best practice in
                                                                                                                                                               updated in September 2020.                                sustainability management and reporting as defined
                                                                                                                                                                                                                         by GRESB, GRI, UNPRI and ISO14001, as examples.
                                                                                                                                                               Our Real Estate Sustainability Policy describes our
       Real Estate Sustainability Team                                                                                                                         commitment to sustainability. We are also governed
                                                                                   Chris
                                                                                   Nunn                                                                        by a number of policies, practice guidelines and
                                                                              Head of                                                                          statements including but not limited to the AMP
                                                                            Sustainability
                                                                             & Platform
                                                                                                                                                               Code of Conduct, AMP Inclusion & Diversity Policy
                                                                             Operations                                                                        and AMP Modern Slavery Statement.

                                            Darren                Binowee                  Lina Rico             Melanie
                                             Teoh                  Bayles                   Gomez                 Louie
                                          Environmental        First Australians           Sustainability      Sustainability
                                           Performance             Program                  Programs          Manager Investor
                                            Manager –              Manager                   Manager            Relations &
                                            Real Estate                                                          Reporting                                                                                                                          Through our
                                                                                                                                                                                                                                                    commitment to
                                                                                                                                                                                                                                                    ESG, we will aim
                                                                                                                                                                                                                                                    to ensure that:
                                 Abi                  Chandni
                              Balakumar               Mishra                                                                                                                                                                                        - Our buildings
                              Sustainability
                             Advisor, Office &
                                                     Sustainability
                                                       Advisor,
                                                                                                                                                                                                                                                      are safe places
                                Logistics               Retail
                                                                                                                                                                                                                                                      where people
                                                                                                                                                                                                                                                      love spending
                                                                                                                                                                                                                                                      time with health
                                                                                                                                                                                                                                                      and wellbeing
                                                                                                                                                                                                                                                      a priority.
                                                                                                                                                                                                                                                    - We encourage
       Our Real Estate strategy                                                        do business at AMP Capital, both within the assets
                                                                                                                                                                                                                                                      and support our
       Our vision is to be the preferred real estate partner,                          we own and manage on behalf of clients as well as                                                                                                              people to do their
       recognised for our Australian expertise and extensive                           across our supply chain.                                                                                                                                       best work with us.
       global reach. In order to achieve this vision and to                            Global megatrends such as climate change and                                                                                                                 - We care for the
       deliver on our commitment to create long-term                                   urbanisation, as well as fundamental changes
       sustainable outcomes through our real estate assets,                            resulting from the COVID-19 pandemic, will                                                                                                                     land we manage
       across our supply chain and in the communities in                               accelerate the transformation in the way we work,                                                                                                              while protecting
       which we operate, we understand sustainability                                  the way we socially interact and the way we engage                                                                                                             and restoring
       needs to be at the heart of all our operations. That is                         with public spaces. In turn, ESG will increasingly
       why sustainability is fully integrated into the way we                          become a key driver for all real estate investment.
                                                                                                                                                                                                                                                      natural habitats.

                                                                                                                                                               Real Estate team members inspecting the new waste management facility installed at Northbridge Plaza

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Sustainability Report 2020 - AMP
Our 2030 Real Estate Sustainability Strategy
       The 2030 Real Estate Sustainability Strategy, launched in 2019,                                          Our Sustainability Strategy is organised into 12 themes with 60 ambitious targets, each with a deadline
                                                                                                                between now and 2030.
       outlined below, includes a range of ambitious targets and
                                                                                                                As we enter this next ‘decade of action’ having witnessed the disruption from COVID-19 and the
       acknowledges our wide-ranging commitment to environmental,
                                                                                                                devastation brought by extreme droughts and bushfires last year, we can only expect more challenges
       social and governance issues over the next ten years.                                                    during the next 10 years. We are confident that our 2030 Strategy will provide a clear and focused
                                                                                                                path to achieve all our sustainability goals and as we work towards achieving each 2030 target, we will
                                                                                                                measure and report on our progress.
                                                                                                                Details of our 2030 Real Estate Sustainability Strategy are available online, along with our Whitepaper

       Our Sustainability framework
                                                                                                                “Why Sustainability Matters in Real Estate.”

      The real estate Sustainability framework is divided into three key pillars.

                                                     Three pillars: ESG     Objectives                          Focus areas

                                                                            We operate within
                                                                            environmental limits,
                                                                            so that our real
                                                                            estate investments
                                                                            are sustainable in the
                                                                            long term.
                                                        Environment                                                 Energy & Climate                     Waste Minimisation    Water Efficiency          Biodiversity & Habitat

                                                                            We want everyone to
                                                                            enjoy happy healthy
                                                                            lives in vibrant,
                                                                            inclusive communities
                                                                            and workplaces.

                                                            Social                                                 Health & Wellbeing                   Culture & Community    Equity & Diversity         Transport & Mobility

                                                                            We respect the rules,
                                                                            behave ethically,
                                                                            transparently disclose
                                                                            our performance and
                                                                            continually strive for
                                                                            best practice.
                                                         Governance                                                Policies & Processes                       Supply Chain    Reporting & Ratings             ESG Growth

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Sustainability Report 2020 - AMP
Our objectives

        Environment               Energy and         - We understand and acknowledge the reality of human induced
        We operate                climate              climate change and we’re taking strong action to de-carbonise and
        within                    change               adapt our real estate portfolio. We have a target to be Zero Net
        environmental                                  Carbon by 2030. This means highly efficient buildings, running on
        limits so that                                 renewable energy. We know we need to adapt to the impacts of
        our real estate                                climate change. We will implement climate resilience measures to
        investments are                                protect our customers and our investors from climate extremes.
        sustainable in            Waste              - We recognise our role in reducing the waste generated by our
        the long term.            minimisation         building users. We will work to reduce the volume of waste we send
                                                       to landfill and increase the proportion that is recycled or composted.
                                                       We will work with our tenants to phase out single use plastic and
                                                       move to compostable packaging. We aspire to support the creation
                                                       of a ‘circular economy’.
                                  Water              - We will improve water efficiency by reducing wastage and harvesting
                                  efficiency           or reusing water where practical.
                                  Biodiversity       - We will use native and locally adapted plants in our landscaping to
                                  and habitat          create habitats and support local biodiversity. We will explore the
                                                       creation of a biodiversity conservation reserve to help restore and
                                                       protect unique habitats and the biodiversity they support.

        Social                    Health and         - We will work to identify and effectively manage safety, physical and
                                  wellbeing            mental health and environmental risks to protect our employees,                                                                        Our 2030
        We want
        everyone to                                    contractors and customers, and continually improve our processes.                                                                      Sustainability
        enjoy happy,                                   We will strive to provide the best indoor environmental conditions for                                                                 Strategy is
                                                       our customers to support their wellbeing.
        healthy lives in                                                                                                                                                                      organised into
        vibrant inclusive         Culture and        - Sustainability is a core part of our business culture and a central pillar                                                             12 sustainability
        communities               community            of our business strategy. We will educate and enable our people,
        and workplaces.                                                                                                                                                                       themes with 60
                                                       partners & customers about how we can work together to achieve
                                                       our sustainability goals. Our success rests on the strength of the                                                                     ambitious targets,
                                                       communities in which we operate, so we partner with community                                                                          each with a
                                                       organisations to deliver positive social outcomes.                                                                                     deadline between
                                  Equity and         - We have a respectful, inclusive culture where different perspectives                                                                   now and 2030.
                                  diversity            are heard and encouraged. Our people feel comfortable expressing
                                                       all aspects of their identify at work.
                                  Transport          - We will implement best practice standards of accessibility. We
                                  and mobility         encourage walking, running or cycling to and from our assets, and
                                                       ensure people can find out how to get there using public transport.
                                                       We will support the transition to non-polluting private vehicles by
                                                       providing charging points for electric vehicles.

        Governance                Policies and       - We will maintain a comprehensive set of policies and processes
        We respect the            processes            to identify and manage our governance, social and environmental
        rules and behave                               risks during the acquisition, development and operation of our
        ethically in our                               real estate assets. We will use wording in our lease agreements to
        business and                                   encourage and partner with our tenants to help us both achieve our
        supply chain,                                  sustainability goals and uphold the AMP Capital Ethical Framework.
        continually               Supply             - We will implement processes to minimise ESG-related risks in our
        striving for best         Chain and            supply chain, consistently apply minimum sustainability performance
        practice. We              Materials            standards and strive for best practice in our procurement. We aim to
        transparently                                  make all our assets free of, or safe from, hazardous materials.
        disclose how we
        are performing.           Reporting          - We are committed to measuring and transparently disclosing our
                                  and rating           sustainability performance. We participate in third party rating
                                                       systems to independently benchmark our sustainability performance
                                                       and identify areas for improvement.
                                  ESG Growth         - We will investigate and act on commercial opportunities arising from
                                                       the transition to sustainability.
                                                                                                                                                                                                     Collins Place,
                                                                                                                                                                                                     Melbourne

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Sustainability Report 2020 - AMP
2020 highlights                                                                                                                                                                             Portfolio waste intensity and diversion rate

                                                                                                                                                                                                                                  18                                              40%
           Despite the challenges of 2020, our                                                                                                                                                                                    16

                                                                                                                                                                                                   Waste intensity (kg/m2/year)
                                                                                                                                                                                                                                                                                  35%
           commitment to delivering on our                                                                                                                                                                                        14
                                                                                                                                                                                                                                                                                  30%
           Sustainability Strategy remained                                                                                                                               Waste Minimisation

                                                                                                                                                                                                                                                                                         Diversion rate
                                                                                                                                                                                                                                  12
           strong. We remain on target and there                                                                                                                                                                                                                                  25%
           have been many highlights.                                                                                                                                                                                             10

                                                                                                                                                          WORLD-FIRST
                                                                                                                                                                                                                                                                                  20%
                                                                                                                                                                                                                                   8
                                                                                                                                                                                                                                                                                  15%

                                                                                                    Environment
                                                                                                                                                                                                                                   6

                                                                                                                                                            TRIAL                                                                  4
                                                                                                                                                                                                                                                                                  10%

                                                                                                                                                                                                                                                                                  5%
                                                                                                                                                                                                                                   2
                                                                                                                                                           OF CHAROPY SMART BIN AT
                                                                                                                                                          MACQUARIE CENTRE IN SYDNEY                                               0                                              0%

                                                                                                         ACHIEVED OUR FIRST                                                                                                               2017       2018       2019       2020

                                                                                                  6 STAR
                                                                                                                                                                                INSTALLED                                          Waste intensity           Diversion rate

                                                           Energy & Climate
                                                                                                NABERS SHOPPING CENTRE ENERGY RATING
                                                                                                 AT ROYAL RANDWICK SHOPPING CENTRE
                                                                                                IN SYDNEY; AND OUR FIRST 6 STAR NABERS
                                                                                                                                                                               34
                                                                                                                                                         NEW LANDFILL AND CARDBOARD COMPACTORS
                                                                                                                                                                                                                                  5% improvement
                                                                                                                                                                                                                                  in recycling rate
                                                                                                                                                                                                                                      since 2017
                                                                                                                                                                                                                                                                  22% reduction in
                                                                                                                                                                                                                                                                  waste generated
                                                                                                                                                                                                                                                                 per sqm since 2017
                                                                                                OFFICE BASE BUILDING ENERGY RATING AT                      ACROSS ALL RETAIL ASSETS IN AUSTRALIA
                                                                                                    BOND ONE, 20 WINDMILL ST, SYDNEY

           Portfolio energy intensity

                                       380
      Energy intensity (MJ/sqm/year)

                                                                                                                                                                                                       Portfolio water intensity
                                       360
                                                                                                            EXECUTED FIRST

                                                                                                        100%
                                       340                                                                                                                                                                                        1,100

                                                                                                                                                                                                   Water Intensity (L/sqm/year)
                                       320                                                                                                                                                                                        1,000
                                                         25% reduction in energy
                                       300
                                                         intensity since since 2016                                                                                                                                                900
                                       280                                                         RENEWABLE ELECTRICITY CONTRACT
                                                                                                                                                                            Water Efficiency                                                      32% reduction in water
                                                                                                                                                                                                                                   800
                                                                                                                                                                                                                                                  intensity since since 2017
                                       260
                                                 2016       2017       2018      2019    2020                                                                                                                                      700

                PORTFOLIO ENERGY INTENSITY REDUCTION OVER TIME
                                                                                                                                                       NABERS WATER RATINGS                                                        600
                                                                                                     NABERS ENERGY RATINGS                                 IMPROVED AT                                                             500
                                                                                                         IMPROVED FOR

                                                                                                                                                         24 ASSETS
           Average NABERS Energy Ratings                                                                                                                                                                                                   2017          2018          2019       2020

                                       5.5
                                                                                                   21 OUT OF 49                                                                                                                    Portfolio Intensity (L/sqm/yr)

                                                                                                           RATED ASSETS
                                       5.0
      Portfolio Average

                                       4.5

                                       4.0
                                                                                                                                                                                                       SELECTED
                                       3.5                                                                    INSTALLED
                                                                                                                                                                                                       PROPOSED SITE
                                                                                                   619kWp
                                       3.0

                                       2.5
                                                                                                                                                                                                       FOR MARRI DARAMU
                                                  2017          2018          2019      2020                                                                                                           BIODIVERSITY
                                        Office            Retail          Combined Portfolio        OF SOLAR PHOTOVOLTAIC PANELS
                                                                                                                                                                         Biodiversity & Habitat        CONSERVATION
                                   NABERS ENERGY RATINGS IMPROVEMENT OVER TIME
                                                                                                                                                                                                       RESERVE

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Sustainability Report 2020 - AMP
Transport & Mobility                                                                                    Supply Chain

                                                              INSTALLED

                                                            10
                                                                                                                                                           Published a Modern Slavery
                           Social                                                                                 Governance                               Disclosure Statement

                                                                                                                                                           Distributed Modern Slavery
                                                                                                                                                           

                                                                                                                                                           Risk Assessment Survey
                                                           EV CHARGERS                                                                                     to 926 suppliers

                                                                                                                                                           Screened 164 suppliers
                       Health & Wellbeing
                                                                                                                                                           against Modern Slavery
                                                                                                                         Policies & Processes              Risk Assessment Criteria
            Managed public health and
            safety throughout our portfolio                                                                                                                Became a member of

                                                                                                                        98%
            during COVID-19 pandemic                          Equity & Diversity                                                                           Supply Nation
            Increased access for staff and

                                                                    9
            families to mental health support
                                                                                                            OF SITES HAVE AN ASSET ESG PLAN WITH
            Researched ways to improve                                                                        DETAILED TARGETS AND INITIATIVES
            wellbeing in offices
                                                        CULTURAL AWARENESS TRAINING
                                                       SESSIONS HELD, REACHING 171 STAFF

                                                             60%
                                                                                                                        Obtained independent
                                                                                                                                                                  Reporting & Ratings
                                                                                                                        certification of
                                                                                                                        our Environmental
                                                              WOMEN (ALL STAFF)
                                                                                                                        Management                                  PARTICIPATED IN
                                                                                                                        System against               GRESB, UN PRI AND CDP
                        Culture & Community

             SHOPPING CENTRES RAISED MORE THAN
                                                              38%                                                       the international
                                                                                                                        standard ISO14001
                                                                                                                                                               SUSTAINABILITY BENCHMARKS

                  $190,000
                                                                                                                                                                   43
                                                         WOMEN (SENIOR LEADERSHIP)

                                                                                                                        8 sites audited and
                     IN CHARITABLE DONATIONS
                                                           Installed plaques                                            70 staff received
                          DISTRIBUTED OVER
                                                       acknowledging Aboriginal                                         environmental
                                                           heritage at 9 sites                                          management                    GREEN STAR PERFORMANCE RATINGS
                    $35,000                           Opened the first ‘Changing
                                                                                                                        training as part of
                                                                                                                        ISO 14001 certification

                                                                                                                                                                    55
                        FOR BUSHFIRE RELIEF
                                                         Places’ 24/7 accessible
                                DONATED
                                                        bathroom facility in the
                                                     Melbourne CBD at Collins Place                                     No material breaches
                   $127,000
            WORTH OF SPACE TO LOCAL COMMUNITY          Created a multi-faith room
                                                                                                                        of environmental
                                                                                                                        regulations                  INVESTOR ENGAGEMENT ESG BRIEFINGS
                    GROUPS RENT-FREE                    at Casula Mall in Sydney

AMP Capital Real Estate Sustainability Report 2020                                         14   AMP Capital Real Estate Sustainability Report 2020                                         15
Sustainability Report 2020 - AMP
Energy and carbon
                                                                                                  The real estate team continues to make progress on         During 2020, our Sustainability Team has also
                                                                                                  our 2030 zero net carbon commitment, including             taken further steps to understand and report on
                                                                                                  entering a renewable electricity supply contract           climate-related risks and opportunities in accordance
                                                                                                  commencing from the 1st of January 2021 for our            with the TCFD recommendations, including
                                                                                                  largest unlisted wholesale office fund. We have also       scenario analysis, asset level risk exposure and the
       Our real estate portfolio is rapidly transitioning to zero carbon operation,               procured carbon offsets from an Australian native          development of adaptation plans. Our first TCFD
       which we are on track to achieve by 2030. In 2020, we committed to our first               forest regeneration project. Together these actions        compliant reporting output is at Appendix B.
                                                                                                  will result in zero carbon for Scope 1 and 2 emissions,
       renewable electricity contract, improved our portfolio average NABERS energy               nine years ahead of our already ambitious target,
       ratings and added to our on-site renewable electricity generation capacity.                for the buildings in that fund over which we have          Leadership in Real Estate: Transition to zero carbon
       Work continues to adapt our assets and operations to the predicted impacts                 operational control. We continue to improve energy         The 2030 Real Estate Sustainability Strategy,
       of climate change and implement the recommendations of the Task Force on                   efficiency throughout the real estate portfolio and        launched in October 2019, addresses all aspects of
                                                                                                  are planning the electrification of all portfolio assets   the Environmental, Social and Governance issues
       Climate-related Financial Disclosures (TCFD) report.                                       as well as developing ways to participate in the           that are relevant to our business. But there’s one
                                                                                                  emerging demand response market.                           issue that is arguably the most important – climate
                                                                                                                                                             change and getting to zero emissions. A key target is
                                                                                                                                                             for all funds and assets to achieve zero net carbon by
          Trundle Solar Farm                                                                                                                                 2030 at the latest. We are doing this by:
                                                                                                                                                             - Continuing to make our buildings highly efficient.
                                                                                                                                                             - Switching to zero emissions renewable electricity.
                                                                                                                                                             - Offsetting any residual emissions.
                                                                                                                                                             - Ultimately phasing out fossil fuels over time –
                                                                                                                                                               electrifying our buildings.
                                                                                                                                                             We are also aware of our fiduciary duties to clients
                                                                                                                                                             and investors. Our ambitions on transitioning to
                                                                                                                                                             zero net carbon are tempered by a pragmatic
                                                                                                                                                             approach – to achieve zero net carbon, cost neutral.
                                                                                                                                                             This means finding the right time when the market
                                                                                                                                                             for renewable electricity is mature enough to be
                                                                                                                                                             competitive with coal and gas fired electricity.
                                                                                                                                                             Pleasingly, that time is now.

                                                                                                                                                             Renewable energy contract signed
                                                                                                                                                             A renewable electricity contract was signed in
                                                                                                                                                             December 2020, covering six buildings we have
                                                                                                                                                             operational control over in our office fund – the first
                                                                                                                                                             to achieve zero net carbon (for Scope 1 & 2 emissions),
                                                                                                                                                             nine years ahead of the 2030 original target date.
                                                                                                                                                             Zero net carbon has been achieved through
                                                                                                                                                             entering a renewable electricity contract covering
                                                                                                                                                             Scope 2 emissions from the electricity consumed
                                                                                                                                                             by the base building services i.e. air conditioning,
                                                                                                                                                             heating and ventilation systems, lifts, common area
                                                                                                                                                             (e.g. lobby) lighting and back of house (e.g. car park
                                                                                                                                                             and loading bay) lighting and ventilation.
                                                                                                                                                             As well as this renewable contract, carbon offset
                                                                                                                                                             certificates are being purchased that cover the
                                                                                                                                                             residual direct Scope 1 emissions (e.g. from gas
                                                                                                                                                             boilers, diesel generators and refrigerants).
                                                                                                                                                             We remain committed to replicate our success for
                                                                                                                                                             other assets in the real estate portfolio and plan to
                                                                                                                                                             negotiate renewable electricity contracts throughout
                                                                                                                                                             2021/22, aiming to have the entire real estate
                                                                                                                                                             portfolio zero net carbon by the 1st of January 2023,
                                                                                                                                                             well ahead of the 2030 target.

                                                                                                                                  A key target is for all funds and assets to achieve
                                                                                                                                  zero net carbon by 2030 at the latest.

AMP Capital Real Estate Sustainability Report 2020                                    16   AMP Capital Real Estate Sustainability Report 2020                                                                          17
Sustainability Report 2020 - AMP
About the contract                                       Limited market risk: Based on our best estimates
       The terms of the renewable electricity contract          of forward energy prices, the renewable electricity
       include the purchase of the entire output from two       contract will remain competitive through the
                                                                seven-year term. However, we have also negotiated
                                                                                                                                                                                                                          2023
       solar farms. That renewable electricity generation
       qualifies to create Renewable Energy Certificates        renewal/break clauses at years one, three, five and
       (RECs) – these are tradable certificates associated      seven at which the agreement can be terminated
       with the generation of 1 MWh (megawatt hour)             without penalty. These defined renewal periods
       of clean electricity. Under the contract, we own         offer us the opportunity to reset the price against                                                                                                                               2023
       those certificates and retire them with the Clean        the market, if the price has come down under our
       Energy Regulator in order that no one else can           contract price. At regular intervals through the
                                                                                                                                                                                                                             - Aiming for all funds
       claim the emissions reduction associated with that       contract term there is the option to exit the contract,                                                                                                        to be zero carbon
       renewable electricity generation. The contract           or renew it, and reset the price downwards if the                                                                                                              (Scope 1 & 2), well ahead
       procures approximately 25 GWh (gigawatt hours)           market price for renewables has moved below the                                                                                 2021                           of our 2030 target

       of electricity.                                          day one strike price in the contract.

       Coverage: the renewable electricity contract covers      Surrender of LGCs: Renewable Energy Certificates                                                                               - AMP Capital real estate’s
       the provision of clean renewable electricity for         (Large Generation Certificates or LGCs) will                                                                                     wholesale office fund
                                                                be voluntarily retired to ensure the renewable                                                                                   carbon neutral using
       the base building services of the six office assets                                                                               Longdowns Regeneration Project                          renewable energy
       managed by the real estate team.                         electricity purchased demonstrates additionality i.e.                                                                            contracts and nature-
                                                                it contributes to emissions reductions above and                                                                                 based offsets                                    2020
       Solar farms: the contract relates to two solar farms     beyond the level provided for by the Renewable
       in central NSW at Trundle (6 MWp) and Peak Hill          Energy Target. This ensures the zero carbon claims
       (6 MWp). The fund will procure 100% of the output                                                                                                                                                                     - Signed 100% renewable
                                                                associated with the procurement of renewable                                                                                                                   electricity supply contract
       from these two solar farms which together produce        electricity through this contract are valid and in                                                                                                             for office fund
       more electricity than the base building services used                                                                                                                                    2019
                                                                line with International Standards including the                                                                                                              - 450kWp solar PV
       during the course of a year in the six assets over       Greenhouse Gas Protocol and ISO14064.                                                                                                                          installed at Marrickville
       which we have operational control. These solar farms                                                                                                                                                                    Shopping centre, Sydney
                                                                                                                                                                                              - Commissioned a study
       also create jobs in regional Australia and will have     Flexibility to grow/contract: The contract terms                                                                                to identify pathways
       ongoing economic benefits for the local community.       allow us to increase or decrease the volume of                                                                                  to achieve Net Zero
                                                                electricity we buy. This gives flexibility for the fund                                                                         Carbon for each fund,
       Cost savings: Cost savings are achieved through our      to add new assets or sell assets.
                                                                                                                                                                                                fundamental in setting
                                                                                                                                                                                                the 2030 Net Zero
       new renewable electricity contract. Buying clean                                                                                                                                         Carbon target for the real
       electricity from these solar farms in 2021 will cost     6 Star NABERS Ratings: Under recently amended
                                                                                                                                                                                                estate portfolio.
       no more than buying polluting coal and gas fired         NABERS rules, all the assets covered by the
                                                                                                                                                                                              - Launched 2030
       electricity in 2020. The total cost of our existing      renewable electricity contract will achieve 6 Star                                                                              Sustainability Strategy                           2018
       electricity contract, buying renewable electricity,      NABERS Base Building Energy Ratings.                                                                                            including Zero Net
                                                                                                                                                                                                Carbon Scope 1 and
       plus the offsets, is within +/-5% of 2019 electricity    Investors: Investors increasingly have their own zero                                                                           Scope 2 by 2030
                                                                                                                                                                                                                             - Re-affirmed Zero Carbon
       costs. By 2022 there will be a 15% average savings in    carbon targets and are relying on assistance from                     Leadership in Real Estate: In 2016, AMP Capital’s         target across the real
                                                                                                                                                                                                                               pledge as founding
                                                                                                                                                                                                estate platform
       $/sqm energy outgoings.                                  us to achieve them. As it is cost neutral, this zero                  wholesale office fund was one of the first to make                                       signatory of the World
                                                                                                                                                                                              - 169 kWp of solar installed     Green Building Council’s
       Price cap: The contract includes a price cap, which      carbon achievement supports our investor’s ability                    a commitment to become zero net carbon by                 at Milton Green, Brisbane      Net Zero Carbon
       means throughout the seven-year term there will          to address their underlying members’ interest in                      2030 (Scope 1 & 2). It was also one of the founding                                      Buildings Commitment

       be no price escalation above the day one electricity     directing superannuation savings toward renewable                     signatories to the World Green Building Council’s                                      - 700 Bourke Street,
                                                                energy and carbon emissions reduction projects,                       Net Zero Carbon Buildings Commitment, launched                                           Melbourne: 150kWp
       rate. This is a great result for our tenant customers                                                                                                                                                                   added to our renewable
       who will benefit from stable electricity outgoings       while still delivering strong returns.                                in September 2018 at the Global Climate Action            2016                           energy capacity
       for the next seven years. Pleasingly, while the price    Customers: Our tenant customers will benefit from                     Summit in San Francisco. AMP Capital is now one of
       is capped, there is the potential for the price to go    stable electricity outgoings for the next seven years,                the first real estate companies to enter such a large
                                                                                                                                                                                              - Commitment to make six
       down. At the renewal dates, we can negotiate lower       as well as the reputational benefits of being located                 renewable electricity contract. Our hope is that by       office assets in the real
       electricity costs if market conditions mean that our     in a zero-carbon building. An additional benefit for                  demonstrating the way to cost-effectively transition      estate portfolio Zero Net
                                                                                                                                                                                                Carbon by 2030 and to
       retail partner, Diamond, can offer a better price than   tenants who are already offsetting their emissions is                 to zero carbon, we can support the wider industry         reducing, avoiding or
       at commencement of the agreement.                        that they will no longer have to buy offsets for their                transition to renewable electricity.                      offsetting at least 100%
                                                                                                                                                                                                of the annual Scope 1 and
                                                                base building emissions, which are now zero.                          Offsets: From the 1st of January 2021 we will also        Scope 2 Greenhouse Gas                            2015
                                                                                                                                      buy carbon offsets to compensate for the remaining        emissions associated with
                                                                                                                                                                                                the assets’ base building
                                                                                                                                      carbon emissions (known as Scope 1 direct                 services by 2030.
                                                                                                                                      emissions) associated with burning gas for heating                                     - 100kWp PV operational
                                                                                                                                                                                              - 100 kWp of solar installed     at 1 Thomas Holt Drive,
                                                                                                                                      hot water, from burning diesel to power backup            at Northbridge Plaza,          Sydney
                                                                                                                                      generators and from the emissions associated with         Sydney
                                                                                                                                      refrigerant leakage from chillers. For now, until
                                                                                                                                      gas is phased out and there is a switch to batteries
                                                                                                                                      and low global warming potential refrigerants, we
       Solar panels at Peak                                                                                                           must buy offsets for these Scope 1 emissions. The         2013
       Hill: one of two farms                                                                                                         carbon offsets relate to native forest regeneration
       from which we will                                                                                                             at a former cattle and sheep station which will be       - Corporate operations
       procure 100% of the                                                                                                            fenced off to allow the native vegetation to regrow.       i.e. AMP’s own
       output, in order to                                                                                                            As trees grow carbon is stored. Carbon offset credits      office tenancies
                                                                                                                                                                                                 become carbon
       supply electricity                                                                                                             are quantified and then used to offset emissions;
                                                                                                                                                                                                                          2013
                                                                                                                                                                                                 neutral
       covering the base                                                                                                              these are known as ‘domestic nature-based’ carbon
       building services of six                                                                                                       credits. Approximately 6,400 tonnes have been
       office assets during                                                                                                           purchased from the Longdowns Regeneration
       the course of a year                                                                                                           Project in NSW.

AMP Capital Real Estate Sustainability Report 2020                                                                        18   AMP Capital Real Estate Sustainability Report 2020                                                                            19
Energy efficiency                                                           reduced heat loads with people absent), resulting
       In 2020, over 17,000 tonnes of CO2 emissions (almost                        in overall lower energy consumption through
       82,000 GJ of energy) were saved throughout our                              2020. Throughout the COVID-19 lockdowns and
       portfolio. This is a 19.8% improvement in emissions                         restrictions, retail centres within our portfolio
       intensity and 17.3% improvement in energy intensity                         generally remained open to ensure the provision
       when compared to 2019.                                                      of essential goods and services to the community.
                                                                                   Supermarkets, allied health facilities and banks
       For managed retail centres, the area weighted                               continued to trade, however, food courts and other
       average NABERS energy rating equalled 4.5 Stars, up                         retail offerings were periodically shut or operated at
       from 4.3 Stars at the end of 2019. This outperforms                         reduced occupancy throughout the year as required
       the industry average benchmark of 4.1 Stars1 . The                          by public health regulations. As a result, retail centres
       average NABERS rating in the office & logistics                             also experienced lower energy consumption.
       portfolio also improved to 4.5 Stars by the end of
       2020, up from 4.4 at the end of 2019. This is on par                        During 2020 we conducted innovative research into
       with the industry average benchmark of 4.5 Stars1 .                         the role our managed buildings can play in alleviating
                                                                                   pressure on the electricity grid at times of peak
       The COVID-19 pandemic resulted in lower                                     demand. We investigated a suite of measures known
       overall occupancy levels throughout the real                                as ‘demand response’ initiatives, including turning
       estate portfolio. As a result, we adjusted the                              off non-essential equipment, automatically adjusting
       way we managed our assets in order to maintain                              temperatures and running generators. This is a                                                                                              Bond One in Sydney was one of the first office assets
       comfortable occupant conditions, whilst not causing                         promising opportunity to reduce electricity costs by                                                                                        in Australia to achieve a 6 Star NABERS energy rating
       disproportionate energy consumption.                                        lowering peak demand charges, as well as ultimately
       In office assets, we observed higher gas                                    receiving payments by participating in the demand
       consumption in winter for heating, but reduced                              response market.                                                                                                     2019 vs 2020 Emissions
       electricity consumption in summer (due to the
                                                                                                                                                                                                                                                                Energy indirect
       2019 vs 2020 Energy Consumption*                                                                                                                                                                                                  Direct (Scope 1)         (Scope 2)                                                Emissions Intensity
                                                                                                                                                                                                                                         GHG emissions*         GHG emissions*               Total Scope 1+2                 (kg/sqm/yr)1
                                                                                                                             Energy Intensity
                               Electricity (kWh)        Fuel/Gas (MJ)                Total Energy (GJ)                        (MJ/sqm/yr)2                                                                                               2019       2020        2019        2020        2019       2020          %       2019        2020              %
                                                                                                                                                                                                              Office and
                                2019         2020        2019       2020         2019         2020           %          2019         2020            %                                                        Logistics
                                                                                                                                                                                                                                         5,739      4,908       41,669     33,006      47,408      37,913      -20.00%    66           52         -21.80%

           Office and                                                                                                                                                                                         Retail                      491        574        42,900     34,958      43,160      35,533      -17.70%    58           48         -17.70%
                      45,630,040           37,280,944   111,378    95,251      275,646      229,460      -16.80%         384          312       -18.60%
           Logistics
                                                                                                                                                                                                              Total                      6,230      5,482       84,569     67,964      90,568     73,446       -18.90%   61.9         49.7        -19.80%
           Retail             57,187,258   47,206,593    9,518      11,143      215,392      181,086     -15.90%         288          242       -15.90%

           Total          102,817,298      84,487,537   120,896   106,394      491,038      410,546      -16.40%         335          277       -17.30%                                                 *All GHG emissions figures in tonnes of CO2-e. The basis of calculation for emissions has been revised to include all assets with full year
                                                                                                                                                                                                        operational control. The 2019 figure has been restated using the new methodology for consistency.

       *The basis of calculation for energy has been revised to include all assets with full year operational control. The 2019 figure has been revised
       in this report for methodological consistency with the 2020 figure. In previous reports we excluded assets that we did not own for 2 years                                                       Base building emissions and emissions intensity
       consecutively. This year we have included any asset over which we had operational control for a full year.

                                                                                                                                                                                                                               60,000                                                                                                             80

                                                                                                                                                                                                                                                                                                                                                            Emissions intensity (Tonnes Co2/sqm/year)
       Base building energy consumption and energy intensity
                                                                                                                                                                                                                                                                                                                                                  70
                    350,000                                                                                                                     500                                                                            50,000

                                                                                                                                                                                                      Emissions (Tonnes CO2)
                                                                                                                                                450       Energy Intensity (MJ/sqm/year)                                                                                                                                                          60
                    300,000
                                                                                                                                                400                                                                            40,000
                                                                                                                                                                                                                                                                                                                                                  50
                    250,000                                                                                                                     350
      Energy (MJ)

                                                                                                                                                300                                                                            30,000                                                                                                             40
                    200,000
                                                                                                                                                250                                                                                                                                                                                               30
                    150,000                                                                                                                                                                                                    20,000
                                                                                                                                                200
                                                                                                                                                150                                                                                                                                                                                               20
                    100,000
                                                                                                                                                                                                                                10,000
                                                                                                                                                100                                                                                                                                                                                               10
                     50,000
                                                                                                                                                50
                                                                                                                                                                                                                                     0                                                                                                            0
                         0                                                                                                                      0
                                                                                                                                                                                                                                                     2017                    2018                       2019              2020
                                            2017                   2018                       2019                       2020
                    Energy – O&L             Energy – Retail          Energy intensity – O&L                  Energy intensity – Retail                                                                                         Base building emissions – O&L            Base building emissions – Retail

                                                                                                                                                                                                                                Emissions intensity – O&L                Emissions intensity – Retail
                                                    Portfolio energy intensity reduction over time
                                                                                                                                                                                                                                                            Portfolio emissions intensity reduction over time
       1. NABERS ANNUAL REPORT 2019/20, viewed 17 May 2021, https://nabers.info/annual-report/2019-2020/
       2. Net Lettable Area (NLA) used for Energy Intensity calculations for Offices and Gross Lettable Area Retail (GLAR) for Retail centres. Intensity                                               1. Net Lettable Area (NLA) used for Energy Intensity calculations for Offices and Gross Lettable Area Retail (GLAR) for Retail centres. Intensity
           and emission figures were calculated over the calendar year, and only include assets owned and operated by AMP Capital Real Estate where                                                         and emission figures were calculated over the calendar year, and only include assets owned and operated by AMP Capital Real Estate where
           we had energy and emissions data over the full 12 months of the year. When assets have external co-owners but are operated by AMP Capital,                                                       we had energy and emissions data over the full 12 months of the year. When assets have external co-owners but are operated by AMP Capital,
           the total energy consumption and emissions were included in calculations. Assets where we do not have operational control, including co-                                                         the total energy consumption and emissions were included in calculations. Assets where we do not have operational control, including co-
           owned assets operated by others, have also been excluded from these figures.                                                                                                                     owned assets operated by others, have also been excluded from these figures.

AMP Capital Real Estate Sustainability Report 2020                                                                                                                                         20   AMP Capital Real Estate Sustainability Report 2020                                                                                                                                                      21
NABERS Energy improvements                                                                                                        Examples of proposed operational measures include          - Climate due diligence: Throughout 2018/19 we
       In the Office & Logistics (O&L) portfolio there were some notable improvements in NABERS Energy Ratings:                          improving egress signage and display of evacuation           trialled cloud-based analytics platforms to analyse
                                                                                                                                         plans for floods and bushfire events; reviewing              financial impacts of climate change on 10 of our
       - 20 Windmill Street, Millers Point, Sydney (Bond One), achieved the first 6 Star NABERS Energy Rating in                         HVAC capacity and determining if cooling systems             assets. We intend to incorporate a similar process
         our managed portfolio                                                                                                           will be able to cope with heatwaves; weekly checks           into our due diligence process for acquisitions.
       - 18 out of 36 rated assets improved their NABERS Energy Rating during 2020                                                       of leaf litter in gutters during summer; outdoor air       - Climate Value at Risk: Our next steps in 2021
       - Across the O&L assets we manage, electricity consumption was reduced by over 20% during 2020                                    minimisation strategies to limit bushfire smoke ingress.     will be to calculate the ‘climate value at risk’
                                                                                                                                         Examples of proposed design and capital works                for selected assets in the real estate portfolio
                                                                                                                                         measures include minimising flammable materials on           in Australia, in line with the UNEP-FI
       In the Retail portfolio:                                                                                                          facades; designing out box gutters where possible,           recommended approach.
       - Royal Randwick achieved the first 6 Star NABERS Shopping Centre Energy Rating in our managed portfolio                          or strengthening box gutter downpipe locations to          TCFD Reporting: The following section
       - Three out of 13 assets improved their NABERS Energy Ratings during 2020                                                         cope with increased weight expected during more            and Appendix B together address the key
                                                                                                                                         intense rainfall and hail events; and where relevant,      recommendations of the Task Force on Climate
       - All assets are on track to improve their energy efficiency performance in 2021
                                                                                                                                         updating flood action plans and warning systems to         Related Financial Disclosures.
                                                                                                                                         address potentially higher flood water levels.
                                                                                                                                         We also participated in the Climate Measurement
       Average NABERS energy ratings                                                                                                     Standards Initiative, which developed common
                                                                                                                                         scenario analysis forecasts, as well as best practice
                                                                                                                                                                                                        Core elements of recommended
                            5.0
                                                                                                                                         recommendations on climate-related disclosures,                climate-related financial disclosures
      NABERS StarRating
       Portfolio Average

                            4.5                                                                                                          giving more substance and improved consistency to
                                                                                                                                         TCFD reporting.
                            4.0                                                                                                          This builds on our previous work, which included
                                                                                                                                         scenario analysis and asset level risk assessments                              Governance
                            3.5
                                                                                                                                         and due diligence. All of which can be incorporated
                            3.0                                                                                                          into our reporting and processes in 2021 as follows:
                                                                                                                                         - Scenario analysis: We conducted a climate change                                 Strategy
                            2.5
                                                                                                                                           adaptation and resilience study in February 2018
                                      2017                    2018                 2019                       2020
                                                                                                                                           which evaluated climate change risk exposure
                           O&L    Retail       Combined Portfolio                                                                          for each asset in our real estate portfolio using a
                                                                                                                                           climate hazard risk evaluation process based on the                              Risk
                                                                                                                                           Intergovernmental Panel on Climate Change’s most                              Management
                                                NABERS Energy ratings improvement over time
                                                                                                                                           extreme Representative Concentration Pathway
                                                                                                                                           (IPCC RCP 8.5). The study involved climate change
       Progress on renewable energy                                   - Continuing investigation of on-site                                projections using RCP8.5 scenarios over two-time
                                                                        renewable feasibility                                              scales: 2030 and 2090. It considered the impacts                               Metrics and
       - A 169 kWp solar PV array was installed and                                                                                        of extreme heat, bushfire risk, drought, extreme
         is operational across Milton Green (Brisbane)                - Applying for rebates under the Victorian Energy
                                                                                                                                                                                                                           Targets
                                                                                                                                           rainfall/inland flooding, cyclones and severe storm
         Buildings 3 and 6                                              Efficiency Certificates for LED and equipment                      events with wind and hail, and impacts of coastal
       - A 450 kWp solar PV array was installed at                      upgrades, alongside building tuning and controls                   flooding and sea level rise for all major Australian
         Marrickville Metro’s (Sydney) new Smidmore                   - Developing capability to enter demand                              cities and all AMP Capital real estate assets. The
         Street retail centre, with the system due to be                response contracts                                                 projections were based on climate science and
         commissioned and operational in early 2021.                                                                                       climate model data from the CSIRO and Bureau of             Governance
                                                                                                                                           Meteorology “Climate Futures for natural resource           The organisation’s governance around
       Energy efficiency improvements                                 Adapting to the predicted                                            management regions” (2015). Projections modelled
                                                                                                                                           for 2030 represent an average of the period
                                                                                                                                                                                                       climate-related risks and opportunities

       - Generated ~$500,000 worth of rebates across
         four NSW assets through the NSW Energy Savings               impacts of climate change                                            2020-2039, and the 2090 scenario represents an
                                                                                                                                           average of the period 2080-2100.
                                                                                                                                                                                                       Strategy
                                                                                                                                                                                                       The actual and potential impacts of
         Scheme. Most of these rebates were generated
         from installing energy efficient LED lighting.               & TCFD aligned reporting                                           - Asset level climate change risk assessments:
                                                                                                                                           During 2019, we conducted detailed assessments
                                                                                                                                                                                                       climate-related risks and opportunities
                                                                                                                                                                                                       on the organisation’s businesses, strategy,
       - Installed analytics and trialled Brain Box Artificial                                                                             of climate related risk and resilience to extreme           and financial planning
         Intelligence (AI) control system at several assets           We are focused on understanding the risks that a                     weather events for every asset. We developed a
         across the portfolio, ahead of a full roll-out in            changing climate pose to our real estate assets,                     self-assessment questionnaire which was sent to             Risk Management
         2021. BrainBox AI is the world’s first autonomous            quantifying those risks and mitigating them                          the property management team at every asset.                The processes used by the organisation
         artificial intelligence HVAC control technology.             where possible.                                                      We collated the results to refine our understanding         to identify, assess, and manage
         It predicts changes in building operations,                                                                                       of key vulnerabilities and risk mitigation options.         climate-related risks
                                                                      Asset level risk mitigation recommendations:
         occupancy and weather to automatically                                                                                            The survey collected information about extreme
                                                                      During 2020, we continued to refine our
         control temperature in a building, ensuring the
                                                                      understanding of climate risks and impacts to
                                                                                                                                           weather events that each asset has experienced              Metrics and Targets
         highest tenant comfort and the most efficient                                                                                     in the past and how the asset coped with those
                                                                      the portfolio. We synthesised previous scenario                                                                                  The metrics and targets used to assess
         use of energy.                                                                                                                    events. This information, combined with the
                                                                      analysis and asset-level risk assessment information                                                                             and manage relevant climate-related
                                                                                                                                           exposure assessment, was used to develop a                  risks and opportunities
                                                                      into a master document that identifies current
                                                                                                                                           climate change adaptation strategy for each
       Energy efficiency next steps for 2021 and beyond:              and future risks from storms, floods, heatwaves
                                                                                                                                           asset. During 2021, these asset level insights will
                                                                      and bushfires. This document also includes                                                                                       Source: TCFD Report p.V, June 2017 “Final Report:
       - Deploying Switch Automation and Brainbox AI                                                                                       be developed into a Climate Resilience section
                                                                      recommended risk mitigation measures, some of                                                                                    Recommendations of the Task Force on
         control system to more assets throughout the real                                                                                 forming part of each Asset ESG Plan, even if this           Climate-related Financial Disclosures”
                                                                      which are operational measures, and some of which
         estate portfolio                                                                                                                  means listing the additional information required to
                                                                      are design and capital works projects.
                                                                                                                                           progress to an actionable plan.

AMP Capital Real Estate Sustainability Report 2020                                                                           22   AMP Capital Real Estate Sustainability Report 2020                                                                        23
Sustainability Governance
       The climate change strategy for the real estate portfolio is the responsibility of the Head of Sustainability
                                                                                                                                    Climate Change Risk 2030 Sustainability Strategy
       and Platform Operations, who reports to the COO, a member of the Real Estate Leadership Team, the senior
       executive body in the Real Estate business. In addition, the sustainability team prepare an ESG section for a
                                                                                                                                    Targets: Risks & Opportunities
       joint O&L and Retail Board meeting, to support the discussion around climate resilience. The sustainability
       team also periodically report to the AMP Capital Funds Management Board and Real Estate Investment
                                                                                                                                    Further work we are undertaking on climate                            to trade due to floods preventing access, but
       Committee on ESG matters including climate change transition and adaptation.
                                                                                                                                    adaptation includes:                                                  also the role of shopping centres as a source of
       The sustainability team have conducted asset level climate risk assessments, which now form part of the Asset                                                                                      essential provisions to cope with and remediate
                                                                                                                                    - Identifying key climate related societal risks
       ESG Plans in place for every asset, which are updated annually. The sustainability team also produce quarterly                                                                                     flood damage.
                                                                                                                                      (beyond the asset) which might impact the asset,
       ESG updates for each real estate Fund and an annual ESG strategy, which includes climate change resilience.
                                                                                                                                      including potential impacts on tenants, building                  - Developing a shadow price on carbon and forward
       The following table shows how the real estate sustainability team stays aligned and consistent with the AMP                    user’s desire or ability to come to the asset                       curve for gas prices to require consultants to
       Capital and AMP Group Sustainability teams and broader governance structure.                                                   and impacts on supply chains that support the                       use when considering end of life replacement
                                                                                                                                      operation of the asset.                                             of gas-consuming equipment, such as domestic
                                                                                                                                    - Carrying out site specific detailed climate change                  hot water and heating, hot water boilers and gas
                                          Sustainability and Climate Change Governance                                                adaptation plans for selected high risk assets,                     generators. This will help support the business
                                                                                                                                      including both physical risks specific to the asset                 case for heat pumps, batteries and induction cook
                                                                                                                                      as well as societal implications relevant to the                    tops as examples.
                                            AMP Capital Real Estate Sustainability Team                                               context the asset operates in such as: disruption to              - Reviewing insurance coverage and potential gaps
                                                                                                                                      transport and utilities; shopping centres as a place                related to the predicted impacts of climate change.
                                                                                                                                      of respite during a heatwave; potential disruption.
       Develops and implements the sustainability and ESG strategy for the Real Estate business unit which includes
       our response to climate change.                                                                                              TCFD related AMP Capital Real Estate 2030 Sustainability Strategy targets                     TCFD Risk and
                                                                                                                                     1. A
                                                                                                                                         chieve Zero Net Carbon by 2030 (Scope 1&2) and material Scope 3 emissions               Opportunity Framework
                                              AMP Capital Real Estate Leadership Team                                                   by 2040                                                                                   Physical risks – acute: storms,
                                                                                                                                                                                                                                  floods, heatwaves, bushfires
                                                                                                                                     2. M inimum efficiency of 5.5 Star NABERS Energy ratings for all Offices and 5 Star
                                                                                                                                         NABERS for Shopping Centres by 2030                                                      Targets: 10, 13, 14
                                                                                                                                     3. 100% of electricity to be sourced from renewables by 2030                                Physical risks – chronic: heat
       Endorses and oversees the implementation of the Real Estate sustainability strategy and provides resources
                                                                                                                                     4. O ffice and shopping centre developments and major refurbishments to                     stress, sea level rise
       to execute it.                                                                                                                                                                                                             Targets: 10, 13, 14
                                                                                                                                         achieve: 5.5 Star Energy for Offices using NABERS Commitment Agreements;
                                                                                                                                         and 5 Star NABERS Energy for Shopping Centres from 2020                                  Transition risk: competitive
                                        Environment and Climate Change Working Group                                                 5. C omplete solar PV rollout on all viable rooves by 2027                                  positioning & reputation
                                                                                                                                                                                                                                  Targets: 1, 2, 3, 4, 11, 16, 17, 18
                                                                                                                                     6. O btain or estimate tenant energy consumption for 100% of tenancies by 2022
                                                                                                                                                                                                                                  Transition risk & opportunity:
                                                                                                                                     7. D
                                                                                                                                         evelop a peak demand management & storage strategy e.g. using generators
                                                                                                                                                                                                                                  energy costs
       Established in 2020 to monitor, oversee and report climate & environment related initiatives and                                 or batteries by 2023
                                                                                                                                                                                                                                  Targets: 1, 2, 3, 5, 6
       compliance activities across the AMP Group. Chaired by the Head of Group Sustainability. Includes                             8. E lectrification of buildings (phase out gas and diesel) by 2040
                                                                                                                                                                                                                                  Transition risk: policy & legal
       sustainability representatives from all AMP Group business units, including the Head of Sustainability for                    9. T ransition to climate friendly refrigerants (zero ODP and GWP
Waste
                                                                                                                                                                                                   - commenced segregated collection of organics
                                                                                    Bin caddies for cafes and food retailers to                                                                      in most of our retail assets, avoiding food waste
                                                                                    separate food waste during preparation at                                                                        being sent to landfill; and

       minimisation
                                                                                    Northbridge Shopping Centre
                                                                                                                                                                                                   - improved bin design and signage to increase
                                                                                                                                                                                                     recycling of bottles and cans in all managed
                                                                                                                                                                                                     assets, which are refundable under different
                                                                                                                                                                                                     Container Deposit Schemes (CDS) across NSW and
                                                                                                                                                                                                     Queensland.
       During 2020, a new waste
                                                                                                                                                                                                   Container Deposit Schemes (CDS) have been in
       management strategy was                                                                                                                                                                     place in South Australia and the Northern Territory
       implemented across the real estate                                                                                                                                                          for many years, but were only more recently
       portfolio and our focus shifted to                                                                                                                                                          introduced in NSW, the ACT and Queensland. We
                                                                                                                                                                                                   have started collecting eligible containers in our
       collecting organic and compostable                                                                                                                                                          NSW and Queensland assets and were pleased to
       waste to reduce disposal to landfill.                                                                                                                                                       be the first to trial the smart bin ‘Charopy’ system,
       Having secured a grant to support a                                                                                                                                                         which uses a bar code reader and an automated
       transition away from single use plastic                                                                                                                                                     door to only admit CDS recyclable bottles and cans
                                                                                                                                                                                                   to the recycling bin. Using this system, we collected
       to compostable packaging, our real                                                                                                                                                          11,800 bottles and cans in the three-month period
       estate team were the first in Australia                                                                                                                                                     from installation to December 2020. We will continue
       to install ‘Charopy’ smart bins at a                                                                                                                                                        to roll out CDS-only collection bins in more assets
                                                                                                                                                                                                   in NSW, Queensland and Western Australia during
       retail centre, which has helped improve
                                                                                                                                                                                                   2021. Assets in Victoria will introduce CDS when the
       recycling rates for bottles and cans.                                                                                                                                                       scheme commences in 2023.

       Australia produces 74 million tonnes of waste per                                                                                                                                           Piloting Zero Waste Food Courts
       year and we recycle just 60% of the total1 . According                                                                                                                                      Compostable packaging was a key focus area in Real
       to Clean Up Australia’s annual Rubbish Report2 ,                                                                                                                                            Estate’s 2030 Sustainability Strategy. During 2020,
       food packaging accounted for almost 10% of total                                                                                                                                            we secured a grant from the NSW Government to
       rubbish collected in 2020. AMP Capital Real Estate                                                                                                                                          pilot a zero waste food court in Sydney. The pilot
       recognises there is an important role for us to play in                                                                                                                                     will see 36 food & beverage tenants transitioning to
       waste management throughout our assets.                                                                                                                                                     compostable packaging, which can then be recycled
       In March 2020, the Council of Australian Government                                                                                                                                         in the organics stream. We hope to eliminate
       (COAG) announced its decision to progressively ban                                                                                                                                          single-use plastic and reduce contamination rates
       the export of plastic, paper, tyres and glass waste                                                                                                                                         significantly and this will increase our diversion
       from July 20203 . This meant we needed to look for                                                                                                                                          from landfill rate and lower waste outgoings for
       solutions on how to manage waste locally, with the                                                                                                                                          our retail tenants.
       aim of increasing recovery and recycling.                                                                                                                                                   Due to reduced overall occupancy in our assets, 23%
       A new waste management strategy was rolled out                                                                                                                                              less waste by total weight was generated throughout
       across the real estate portfolio during 2020. The                                                                                                                                           our real estate portfolio. The recycling rate was
       aim of this strategy was to reduce the amount of                                                                                                                                            stable at 37.3% during 2020 compared to 37.1% in
       waste going to landfill, increase recycling rates and                                                                                                                                       2019. In most of our offices, overall recycling rates
       improve the use of technology and infrastructure to                                                                                                                                         decreased. Less secure paper was recycled, and in
       improve waste management diversion rates across                                                                                                                                             some instances this data stream was not included
       the portfolio.                                                                                                                                                                              since the bins were not full when they were collected
       The key elements of this strategy included:                                                                                                                                                 and weight for this waste stream is estimated based
                                                                                                                                                                                                   on quantity of full bin pick-ups. Recycling rates in
       - Transition to five waste contractors across all                                                                                                                                           our retail centres improved slightly from 38.1% to
         Australian office, logistics and retail assets.                                                                                                                                           38.8%, particularly the cardboard stream. In 2021, we
       - Adopted an industry best practice Operational                                                                                                                                             look forward to purchasing a green smart organics
         Waste Management Plan for better management                                                                                                                                               compactor and trialling compostable packaging
         of waste contractors.                                                                                                                                                                     options at Macquarie Shopping Centre in Sydney.
       - Installation of 34 new landfill and cardboard
         compactors across our Australian retail assets.
       - Introduced guidelines to improve waste dock
         signage and best practice waste management
         throughout our portfolio.                                                                                                                            We have started collecting eligible containers in our NSW
                                                                                                                                                              and Queensland assets and were pleased to be the first
                                                                                                                                                              to trial the smart bin ‘Charopy’ system, which uses a bar
                                                                                                                                                              code reader and an automated door to only admit CDS
       1. National Waste Report 2020, Department of Agriculture, Water and the Environment, viewed 17 May 2021,
           https://www.environment.gov.au/system/files/pages/5a160ae2-d3a9-480e-9344-4eac42ef9001/files/national-waste-report-2020.pdf                        recyclable bottles and cans to the recycling bin.
       2. Plastic waste is on the rise, Clean Up Australia, viewed 17 May 2021, https://www.cleanup.org.au/plastic-waste-increasing
       3. Council of Australian Government 2020, Phasing out exports of waste plastic, paper, glass and tyres, COAG, Canberra.

AMP Capital Real Estate Sustainability Report 2020                                                                                       26   AMP Capital Real Estate Sustainability Report 2020                                                           27
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