Sustainability Report 2019

 
CONTINUE READING
Sustainability Report 2019
Costa Group
Holdings Limited

                   Sustainability
                         Report
                             2019
Sustainability Report 2019
Contents

2            CEO Report

6            Sustainable Commercial Farming

9            Environment

16           Economic

19           People

26           Health and Safety

30           Community

36           Stakeholder Group Engagement

38           Data Assurance

Costa Group Holdings Limited ABN 68 151 363 129
Sustainability Report 2019
Costa is Australia’s
      leading grower, packer
      and marketer of premium
      quality fresh fruit and
      vegetables.

Costa Group Holdings Limited   1   Sustainability Report 2019
Sustainability Report 2019
CEO Report

                                                 The past year reinforces in the company’s
                                                 mind that we are on the right track when
                                                 it comes to dealing with risk and being
                                                 relentless in identifying ways in which we
                                                 can continuously improve the environmental
                                                 and economic performance of the business.

This is our fifth sustainability report and it   and resourcefulness that is a credit to them       We continue to address the risks associated
covers the calendar year 2019. The report        and our business. Our active and ongoing           with climate change particularly those of a
includes all of our operations, which are        involvement in the communities in which            financial nature. Our solar farm located at
located in Australia, Morocco and China.         we operate is a further positive reflection        our newly expanded mushroom production
                                                 on our people, with so many of them getting        facility in Monarto South Australia is now
The 2019 year proved to be a challenging         directly involved in local community activities,   operational. All of the electricity produced
one, particularly with respect to the impact     whether it be organising fundraising for local     by the solar panels is used on site and not
of weather events, most notably drought          organisations or volunteering their time to        only does it reduce our carbon emissions,
conditions which affected some of our farming    help build fruit and vegetable gardens at          it also serves to guard against the financial
locations, including our tomato glasshouses      local schools.                                     risk of disruptions to energy supply. The
and north coast New South Wales berry farms.                                                        need to manage such risk in other parts of
This has reinforced the need for our ongoing     Improving our water use efficiency and             our business has seen work commence on
commitment to the Sustainable Commercial         security is a priority and will continue to be     identifying other suitable farming locations
Farming objectives we established in 2018.       over the coming months and years. It is crucial    we have which can benefit from the use of
Progress in meeting these objectives has         that we further refine our water use to achieve    solar energy.
been steady and I am pleased to report they      not only greater efficiencies in its application
are becoming ingrained in the Costa culture.     to our crops, but also yield relative to usage.    Biodiversity and nutritional inputs are two
Our business is committed to making our          Projects commenced or undertaken in 2019           of our key sustainable commercial farming
operations sustainable so they can both          included improved water monitoring on our          principles. Our berry category has partnered
withstand environmental risk, including          berry farms through the installation of water      with the University of New England on the
unforeseen and extreme weather events,           metres which will provide better insight           Australian Government funded ‘Securing
and maximise opportunities with respect          into the variability of water use between the      Pollination for More Productive Agriculture’
to improving our economic efficiency and         different berry varieties we grow, the use of      project, aimed at optimising crop pollination.
profitability over the medium to long term.      soil moisture probes in our avocado plantings      Integrated pest management utilising
                                                 and the trialling of state of the art sensor       beneficial insects as a way to reduce
Development of our people remains a              technology in our raspberry crops, with initial    chemical usage is being used in our avocado
key focus and they have not only risen to,       results showing a 5% reduction in water            category and reducing sediment and nutrient
but also met the challenges of the past          usage and a 5% increase in yield.                  runoff into waterways is a key focus for our
12 months, demonstrating both a resilience                                                          banana farms.

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CEO Report continued

Reducing waste throughout our supply chain       The diversity and geographical spread of           The past year reinforces in the company’s
is aimed at realising both environment and       our workforce was also formally recognised         mind that we are on the right track when
economic benefits. Our berry category is         with our Board endorsing a company-wide            it comes to dealing with risk and being
helping to turn plastic poly tunnel film into    human rights policy which demonstrates our         relentless in identifying ways in which we
pellets, which are used in the production        commitment to respecting internationally           can continuously improve the environmental
of new material. Through this project,           recognised human rights and sets out               and economic performance of the business.
240,000m3 of plastic was recycled in a year,     our expectations for the conduct of our            We remain committed to developing our
along with the rope and string used to erect     employees and suppliers. Recognising such          quantitative reporting on our progress in
the tunnels. Fresh produce packaging has         rights is important to our ability to attract a    these areas, this includes putting in place a
received considerable attention over recent      workforce of the highest calibre and provides      framework that supports such reporting and
times and although there are justifiable         them with every opportunity to succeed and         ensures the accuracy and legitimacy of any
reasons for the use of packaging for certain     be rewarded for their efforts and contribution     data that we do report.
fresh produce in order to maintain product       to our success.
integrity and shelf life, more can be done                                                          Finally, I am pleased to announce the board
to use packaging which is sustainable. As it     We are committed to treating all of our            has considered the Taskforce on Climate
currently stands 100% of our punnets are         workers fairly and not just those in our           Related Financial Disclosures framework
manufactured from PET, which is completely       direct employ. This means ethical sourcing         and believes these set out a consistent and
recyclable and is the most recycled plastic      through our supply chain and in particular         coherent framework to allow our company
worldwide. In addition our berry punnets         from our partner growers is a key focus, with      to disclose our climate change risks to our
are constructed with 80% recycled PET (r pet).   work commencing on better understanding            stakeholders. This voluntary framework deals
We will continue to seek ways to increase this   the social sustainability practices of our         with governance, strategy, risk management
volume and Costa endorses the agreement          partner growers and being satisfied they are       and metrics and targets. Although some
by Australian state and federal Environment      employing their workers lawfully and fairly        reporting of climate-related information looks
Ministers that 100% of Australian packaging      while also respecting their human rights.          at the company’s past performance such as
be recyclable, compostable or reusable by        Our Ethical Sourcing Programme is aimed at         GHG emissions, climate-related reporting
2025 or earlier.                                 achieving this by utilising the Supplier Ethical   is also focused on a company’s future risks
                                                 Date Exchange Platform (Sedex), which is one       and opportunities which may have financial
A priority for any agricultural company is to    of the world’s leading ethical trade service       implications in the short, medium- and
improve the production yield of its crops.       providers. Through the Sedex platform we           long-term. It is important for Costa to ensure
In 2019 the company initiated its ‘Closing the   are working to assess our partner growers’         our strategy is aligned with future risks and
yield gap’ program, in which each produce        management practices and work together             opportunities. This is why the TCFD has been
category has been tasked with identifying        with them to identify opportunities for            identified as an appropriate framework for
and putting into practice actions which          improvement and provide support and                Costa to progressively incorporate over time,
will contribute to reducing gaps in yield for    action where it is necessary.                      beginning in 2020.
each hectare farmed and improving overall
financial returns on factors of production.      Our significant footprint across regional and
These actions include further refining the       rural locations means that our employees
application of nutrients to substrate and        predominantly live and work in their local
in soil plants, and more accurate grading        communities. It provides them with a unique
of produce before and after it has been          insight into the particular needs of those         Harry Debney
harvested. This is also supported by regular     communities, including the importance of           Managing Director and CEO
evaluation of critical task execution and how    volunteering and providing both financial and      Costa Group
that has impacted production volume, quality     non-financial assistance to local organisations
and harvest efficiency. This program will be     and initiatives. Whether this be helping to
ongoing, and it is something that we cannot      build vegetable gardens for the local state
afford to stand still on if we are to remain     school, sponsoring kids with special needs to
competitive and achieve the most efficient       participate in a fishing tournament, fielding
return that we can on the capital we invest.     a team in a soccer tournament in Yunnan
                                                 Province China, or donating funds in support
As we expand our operations internationally      of mental health awareness, the importance
it is important that we consistently apply       of Costa making not only a positive
the same high standards across our workforce.    economic but also social contribution in the
To this end our 2019 reporting on key health     communities in which we operate, is integral
and safety metrics includes those of our         to our sustainability as a company and of
Moroccan operations for the first time as        those local communities.
part of the overall group reporting. Other
important health and safety developments
during the past year in these locations
included defibrillators being deployed across
all of our China sites and the introduction
of an incentive system to reward safety
conscious staff. In Morocco, an employee
safety induction program was introduced
along with safety leadership training.

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Sustainable Commercial Farming

Finding more sustainable ways to make fresh,       Economic and People, which are                    5. Biodiversity
healthy food available for everyone is one of      underpinned by 10 Sustainable
the most critical issues of our times and we       Commercial Farming Principles.                    We will prioritise the application of organic
believe that Costa has a vital role to play.                                                         and biological pest and disease control
                                                   The Pillars are interconnected reflecting their   methods on our crops where practical and
Our challenge is balancing commercial fresh        equal importance to successfully realising        cost efficient. Where chemical applications
produce production with environmental              our strategy. The Principles which underpin       are used, these will be closely monitored
responsibility and affordability with quality,     the Pillars serve as a clear statement and        to measure ongoing efficacy of use and
so that healthy and nutritious food is available   commitment to what we consider to be the          to ensure compliance with maximum
to everyone for generations to come.               fundamentals of Sustainable Commercial            residue limits.
                                                   Farming and what we commit to do in
At Costa, we call this Sustainable Commercial      these areas.                                      Economic
Farming and we are proud to lead the way.
                                                                                                     6. Production Yield
                                                   Sustainable Commercial
Sustainable Commercial                             Farming Principles                                We will continue to develop and embrace
                                                                                                     agronomic technology and practices to
Farming Overarching                                                                                  increase crop yields for each hectare farmed,
Objective                                          Environment                                       including production which occurs out of the
                                                                                                     soil. We will also seek to better understand
Costa has developed a Sustainable                  1. Water use and security                         the variables in crop production via the use
Commercial Farming ‘Overarching Objective’                                                           of advanced measurements and analytical
                                                   We will maintain a focus on reducing water
which broadly defines not only what we are                                                           tools to obtain improvements in
                                                   inputs per unit of crop output through
seeking to achieve but also acknowledges the                                                         agronomic practices.
                                                   efficiency of water use and ensuring water
environmental and social responsibilities that
                                                   security with a particular focus on water
go hand-in-hand with integrating Sustainable
                                                   capture and recycling.                            7. Productivity and Efficiency
Commercial Farming into everything we do
at Costa.                                                                                            We will actively pursue investment that
                                                   2. Climate Change                                 improves our productivity with a focus on
Our Sustainable Commercial Farming                                                                   the development of harvest and post-harvest
                                                   We will continue to meet the challenges
Overarching Objective is stated as follows:                                                          automation initiatives to ensure long term
                                                   presented by climate change, using skills
                                                   and technology to adapt to changing               cost efficiency and pricing competitiveness.
Costa has adopted a systematic and tailored
                                                   circumstances. This includes advancing the
Sustainable Commercial Farming strategy
                                                   adoption and continued enhancement of             People
to ensure that we work for the long term to
                                                   protected cropping across our portfolio,
progressively improve the yield and quality
                                                   finding new technological solutions and           8. Workforce
of our healthy and nutritious products
                                                   exploring the use of renewable energy
whilst achieving a per unit reduction in crop
                                                   sources where practical to do so.                 The knowledge and application of our
production inputs.
                                                                                                     sustainable farming practices is central
                                                                                                     to the development and training of our
We accept our responsibility for the environment   3. Waste                                          workforce. We also recognise they deserve a
and communities within which we farm
                                                   We recognise that waste in all forms presents     workplace that respects and recognises their
and grow our crops whilst recognising that
                                                   challenges with respect to its reduction.         basic human rights, is both safe and healthy,
innovation is required to enhance productivity,
                                                   This requires a multi-faceted approach            promotes diversity and provides opportunity
reduce waste and adapt to challenges presented
                                                   that includes adopting practices to reduce        for career advancement and training, while
by such issues as water security and climate
                                                   the impact on crop yield and quality loss,        ensuring they are appropriately rewarded for
change, while continuing to supply product
                                                   stringent post-harvest time-temperature           their efforts.
that is fundamental to the maintenance of
                                                   management to extend product life cycles,
a healthy and balanced lifestyle.
                                                   active management of production waste,            9. Community
                                                   seeking ways to reduce packaging waste and
Furthermore, we will regularly undertake                                                             We will build and maintain an active
                                                   removing or eliminating non and low value
reviews beyond our own farm footprint with                                                           involvement in supporting the social fabric
                                                   labour intensive activities.
our partner growers and encourage them to                                                            of the many regional and rural communities
be transparent about the challenges they                                                             in which we operate. Our footprint requires
face so that we can work with them to meet         4. Nutritional Inputs                             us to not only act and behave as a responsible
our standards.                                                                                       corporate citizen, but also work closely
                                                   We will carefully select and apply crop
                                                   nutritional elements and where practical          with communities so they can benefit
Sustainable Commercial                             endeavour to use organic and biological crop
                                                   nutritional inputs. Care will also be taken to
                                                                                                     both economically and socially from our
                                                                                                     ongoing presence.
Farming Pillars and                                eliminate or reduce any migration of applied
Principles                                         nutrients beyond our farm boundaries.

In order to realise our Overarching Objective,
we have established three Sustainable
Commercial Farming Pillars of Environment,

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Sustainability Report 2019
10. Health and Well Being                                 Sustainable Commercial Farming Principles

We only grow healthy and nutritious
fresh food that is acknowledged
as being essential to maintaining a
healthy body and mind. We take great
pride in the fact nothing artificial is
                                                                          Environment
added to our products after harvest
and sold fresh just as they are.                                     1.   Water use and security
                                                                     2.   Climate change
                                                                     3.   Waste
Corporate Governance/                                                4.   Nutritional inputs
Board oversight                                                      5.   Biodiversity
Costa Group’s Board of Directors
oversees our sustainability
performance and those policies
relating to sustainability and progress
toward achieving our sustainable
commercial farming goals. The
Board works with our CEO and                        Economic                                       People
Executive Leadership Team to review
and evaluate key performance                6. Production yield                            8. Workforce
indicators and initiatives. The strategic   7.	Productivity and efficiency                9. Community
management of sustainability is led                                                        10. Health and wellbeing
by our CEO and Executive Leadership
Team, who develop and monitor
sustainability initiatives and projects,
policies and standards. The daily
management of our sustainable
commercial farming commitments
and implementation of objectives
is guided by all Costa business unit
leaders and their teams.

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Sustainability Report 2019
Costa Group Holdings Limited   8   Sustainability Report 2019
Environment

Water                                                          Ultrasonic treatment to                                         being achieved. There has also been a range
                                                                                                                               of initiatives already undertaken during the
                                                               remove algae from water                                         past year, including the increased use of
State-of-the-art sensors                                                                                                       soil moisture probes, automated irrigation
                                                               Costa’s African Blue farms in Morocco are
reduce water usage                                             based in two specific regions: Massa (Agadir                    practices to maximise efficiency and assist
                                                               Region) and Moulay Bousselham/Laaouamra                         in delivering increased crop and the use of
A trial project using state-of-the-art sensor
                                                               (Kenitra, Larache Region). Water is commonly                    mulch on those crop areas that experience
technology in our raspberry crops has
                                                               extracted from the ground (bores), with the                     hotter and drier conditions, thereby
resulted in an initial 5% reduction in
                                                               exception of the Baytar farm (Larache) where                    minimising evaporation and assisting
water usage and a 5% increase in yield.
                                                               water is sourced from irrigation channels and                   in protecting moisture around the roots
                                                               put through a reverse osmosis (RO) process                      of the trees and reducing the need to
Weigh-scale sensors have been installed in
                                                               prior to use on the crop. Floating algae was                    apply more water.
selected substrate systems at the Corindi
New South Wales berry farm to enable                           identified by the African Blue team as causing
more efficient irrigation scheduling. The                      filter clogging in the RO units. To deal with the
system works by measuring moisture on a                        problem an ultrasonic treatment was selected
continuous, real-time basis and transmitting                   for trial as an alternative to copper-based                          Improving water use
it to a fertigation unit where it can                          algaecides, using high frequency sound waves                         monitoring
automatically trigger irrigation cycles                        to attack the algal cells. Testing continues to
                                                               determine if there is a significant impact on                        The monitoring of water use on our
based on set parameters.                                                                                                            berry farms is being improved with
                                                               reducing algal counts, raw water turbidity
                                                               and total organic carbon.                                            the installation of new water meters.
The system provides more responsive                                                                                                 These will provide better insight into
and consistent scheduling, resulting in                                                                                             the variability of water use between
significant water savings across the trial                     Review of Avocado                                                    different varieties and management
blocks equivalent to 200KL per hectare, per
year. Reduced water use has also resulted in                   irrigation practices                                                 methods to be evaluated in terms of
                                                                                                                                    water use efficiency. More accurate
reduced fertiliser use and subsequent run-off,                 A review of all irrigation practices across our                      water use data also enables security
providing benefits for both plant health and                   avocado farms was commenced in 2019 in                               of supply to be evaluated for existing
the surrounding environment.                                   order to determine what future investment                            crops and new developments.
                                                               and improvements may need to be made
                                                               to ensure maximum water efficiency use is

                                                                 Water consumption by produce category

            Avocados                                           Berries                                           Citrus                                       Mushrooms

               FY19                                              FY19                                             FY19                                             FY19

       6,3221
       Unit of measure (ML)
                                                         2,7252
                                                        Unit of measure (ML)
                                                                                                       29,4873
                                                                                                         Unit of measure (ML)
                                                                                                                                                              4173
                                                                                                                                                           Unit of measure (ML)
          (FY18 – 6,610)                                   (FY18 – 2,552)                                  (FY18 – 22,300)                                     (FY18 – 415)

            Tomatoes                                International – Morocco                            International – China                                       Total

               FY19                                              FY19                                             FY19                                             FY19

          590           5
       Unit of measure (ML)
                                                          1,938
                                                         Unit of measure (ML)
                                                                                                              689
                                                                                                          Unit of measure (ML)
                                                                                                                                                         42,2686
                                                                                                                                                           Unit of measure (ML)
           (FY18 – 521)                                 (FY18 – Not Available)                           (FY18 – Not Available)                              (FY18 – 32,398)

1. Includes usage for banana production.
2. Increase was predominantly due to a larger production area (growth and redevelopments).
3. Includes for the first time the Colignan farm acquired in December 2018 and usage of 642ML for table grape production. Also reflective of higher amounts of water use in drought years
   due to lower rainfall and particularly due to hotter conditions with greater evapotranspiration.
4. This figure excludes the use of recycled water and reflects increased production and compost on prior year.
5. Of this total, 200ML was recycled drain water. Increase was predominantly reflective of dry weather conditions.
6. For the first time this total reported figure includes water consumption for our operations in Morocco and China.

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Environment continued

Climate Change
Greenhouse Gas (GHG) Emissions
                                                                                                                     UNIT                2016-17            2017 – 18            2018-19*
Total Scope 1** & 2^                                                                                          tonnes CO2-e                118,254             123,607             142,375
Scope 1                                                                                                       tonnes CO2-e                 54,064              55,568              55,102
Scope 2                                                                                                       tonnes CO2-e                 64,190              68,039              87,273

* Most recent reporting period for Australian operations only – National Greenhouse & Energy Reporting – s.19 Energy and Emissions Report.
** Scope 1 emissions include combustion of fossil fuels (e.g. natural gas, fuel oil, propane, etc.), combustion of fossil fuels (e.g. gasoline, diesel) used in the operation of vehicles
   or other forms of mobile transportation and unintentional release of GHG from sources including refrigerant systems and natural gas distribution
^ Scope 2 emissions include Indirect GHG emissions from consumption of purchased electricity, heat or steam.

Energy Consumption
                                                                                                                        UNIT             2016-17             2017-18              2018-19
Total Energy Consumption                                                                                                  GJ              931,417             984,124           1,048.843
Total Energy Produced                                                                                                     GJ                    -                   -                   -
Energy Consumed Net                                                                                                       GJ              931,417             984,124           1,048,843

Solar powers up at Monarto                                       The system is capable of generating around

mushroom farm
                                                                 1,900 Kilowatts peak, with up to 13,319                              Protected cropping
                                                                 Kilowatt-hours of electricity having been
                                                                 produced in total over a single day. This is
                                                                                                                                      – Table Grapes
The solar electricity generation system
installed at the Monarto mushroom farm                           enough energy to power over 600 homes                                Costa has installed netting over our table
in South Australia, began full capacity                          and avoids around 9.4 tonnes of carbon                               grape crop in Mundubbera, Queensland,
generation in October 2019. There is a total                     dioxide being produced by conventional                               with 100% of the 100-hectare crop to be
of 5,096 solar panels installed on frames,                       power stations per day. All of the electricity                       completely covered by the end of 2020.
split over 38 high powered inverters feeding                     produced by the solar system is currently                            The main benefit of netting is the
through a step-up transformer to the 11,000                      used on site.                                                        protection it provides from extreme
volt electrical supply system to the Monarto                                                                                          weather events, including hail and wind.
facility.                                                                                                                             The netting also reduces the threat of
                                                                                                                                      pests, including birds damaging the
                                                                                                                                      crop and therefore results in less product
                                                                                                                                      wastage. Additional benefits of netting
                                                                                                                                      include the creation of a micro climate
                                                                                                                                      which increases sugar development and
                                                                                                                                      yield improvement through increased
                                                                                                                                      grape size.

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Waste                                                                                       Reducing product and
                                                   Recycling packaging                      packaging waste
War on waste                                       waste from tomato                        Cardboard bulk mushroom boxes are pre
A local Tasmanian company Envorinex, has           glasshouses                              folded for use at the start of every day at our
been collecting our berry tunnel plastic poly                                               mushroom production facilities. This allows
film and turning it into pellets, which are used   Costa’s tomato category is working       the mushroom harvesters to pick and fill the
in the production of new material, such as         with Australia’s biggest recycling       boxes as productively as possible without
the plastic film used on construction sites.       company, Visy to reduce our              having to wait for them to be made up during
Through this project, 240,000m3 of plastic is      cardboard waste. In 2019, from across    the day. At the end of the day any surplus and
recycled each year, along with the rope and        both tomato glasshouse sites in          underweight folded boxes containing product
string used in the erection of the tunnels. In     Guyra, New South Wales, a total of       were being unfolded and thrown away due
addition, around 243,000 plastic bags which        1,620m3 of cardboard was collected       to strict quality assurance requirements.
hold strawberry plants, are recycled through       by Visy, with collections occurring on
a similar process. At our Corindi New South        a weekly basis.                          This was creating a product and packaging
Wales berry farm, over 24 tonnes of tunnel                                                  waste problem which needed to be
plastic was recycled in 2019.                                                               addressed. The solution was to introduce
                                                                                            scales enabling the Harvesting Supervisor to
Our berry replanting operations generate                                                    weigh the boxes as the harvest progressed in
considerable volumes of used substrate                                                      order to provide a more accurate indication to
material. In Far North Queensland, around                                                   the harvester as to the box weight and what
300 tonnes of coir material used in substrate                                               may need to be added in order to achieve
planting is being successfully recycled into a                                              the required weight.
commercial compost material each year, using                          v    ide
local company Shark Recycling. In addition,                 Please pro                      As a result, the number of underweight
around 20 truckloads of scrap steel have been                   image                       boxes has been reduced, saving on both
recycled.                                                                                   product and packaging, while ensuring
                                                                                            continued compliance with quality assurance
                                                                                            requirements.

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Environment continued

Australian Fresh Produce                         Costa along with all AFPA members                 waste. An example of this as demonstrated
                                                 recognises that consumers are concerned           by the research is Costa’s use of punnets to
Alliance packaging research                      about the level and type of packaging that        package berries. The research shows that the
In August 2019 the Australian Fresh Produce      is used for fresh produce. What the research      environmental impact of the waste generated
Alliance (AFPA) of which Costa is a founding     demonstrated is there are real and practical      from damaged, unsellable fruit actually
member, released research undertaken by          reasons for using packaging for certain types     outweighs the impact of utilising the punnet.
RMIT University and Empauer that shows           of fresh produce.
fresh produce packaging can help mitigate                                                          The report also highlights the importance
the estimated $20 billion of food lost or        An estimated 7.3 million tonnes of food           of working to reduce packaging where
wasted in Australia every year.                  valued at $20 billion dollars is lost or wasted   reasonably possible and identifying
                                                 every year in Australia, while rates of obesity   packaging that provides greater
The research mapped the lifecycle of 10          are rising due to poor diet and low intake of     opportunities for recycling.
fresh produce items both with and without        fresh fruit and vegetables.
packaging. The results showed that the                                                             AFPA has also undertaken further research
benefits of packaging of fresh produce           Consumers would benefit from a better             on the behaviours of consumers in the home
include product protection, extension of shelf   understanding as to why producers utilise         post purchase and how they store fresh
life and the ability to communicate product      particular packaging formats, whether it be       produce in the home to maintain freshness
information which assists consumers.             to ensure product integrity in the supply         and shelf life and reduce waste.
                                                 chain, extend shelf life and/or reduce food

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Fresh Produce Packaging                             2. Implementing the agreement by state and           4. Reducing the amount of packaging through
                                                       federal Environment Ministers in April 2018          the broader supply chain, and working toward
Position Statement                                     that ‘100 per cent of Australian packaging be        developing a circular economy for packaging
As a founding member of the Australian Fresh           recyclable, compostable or reusable by 2025          (where current packaging is recycled into new
Produce Alliance (AFPA), Costa fully supports          or earlier to cut down on the amount of waste        packaging) including recycled content.
the Position Statement on Fresh Produce                we produce’.
Packaging which was released publicly by              a.	More than 75% of Alliance members’             5. Working with industry, suppliers, recyclers,
AFPA in September 2019.                                   current retail packaging (by volume) is           and retailers to deliver outcomes,
                                                          recyclable, compostable or reusable.              and encouraging the development of
We recognise that waste in all forms presents its
                                                      (With PET as the prime material used in our           environmentally sustainable packaging.
challenges and this requires a holistic approach.
                                                      consumer packaging, Costa has moved to
Therefore, the design and application of the
                                                      ensure that all labels and adhesives used on       A copy of the full statement can be found at
packaging we use is also aimed at minimising
                                                      PET punnets and packs are 100% recyclable.         http://www.freshproduce.org.au/
packaging waste.
                                                      Material used in our punnets are also              media-releases/reducingpackaging/
                                                      constructed with 80% recycled PET (r-PET).)
The five key things we commit to do to minimise
packaging waste are:
                                                    3. Removing any non-functional or surplus
1. Ensuring that the role of packaging is focused      packaging by designing it for optimal
   on providing consumers with freshly grown,          efficiency to maintain product freshness and
   healthy and nutritious food, and minimising         maximising the availability of nutritious food.
   food waste.

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Environment continued

Biodiversity                                       Bumblebees as effective                            Integrated Pest Management
                                                   pollinators                                        and nutritional program
Research aims to ensure
                                                   Costa is presently using bumblebees                Our avocado category has commenced the
future bee health                                  to pollinate our berry crops in China.             use of Integrated Pest Management (IPM) and
Ensuring the health of native bees and             Bumblebees are important pollinators, with         a nutritional program to enhance soil biology.
honeybees and enhancing the pollination            wings that beat 130 times or more per second.
of crops is the aim of a partnership between       The beating of their wings combined with           IPM involves the use of so-called beneficial
Costa and bee researchers at the University        their large bodies vibrates flowers until they     insects as a way to reduce chemical usage
of New England (UNE).                              release pollen, which is called buzz or sonic      and increase biodiversity while growing
                                                   pollination. Bumblebees are also larger than       premium fruit. Targeted crop timings for the
UNE and the team at Costa Berries in Corindi       honey bees and generate more heat, allowing        most effective use of IPM include flower bud
New South Wales are part of the collaborative      them to work during cooler weather.                development, bloom, fruitlet development,
‘Securing Pollination for More Productive                                                             fruit fill and harvest. Slashing of
Agriculture’ project that is investing more than   Bumblebees also greatly improve pollination        grass is avoided in the lead up to using IPM
$5 million to develop guidelines for effective     of greenhouse crops (tomato, capsicum,             in order to allow inter row weed and grass
pollinator management and stakeholder              eggplant, berry fruit), in field crops             growth with these areas acting as an insectary
adoption.                                          (strawberry, blueberry, cranberry, kiwifruit,      and providing an important source of pollen
                                                   zucchini, bean, eggplant) and in tree fruit        for adult beneficial insects.
Senior Costa horticulturist Maurizio Rocchetti,    (almond, apple, stone fruit, avocado).
notes that bees play a critical role in all                                                           The nutritional program involves the use
crop production and the ongoing research           Bumblebees are used to pollinate crops             of a blend of products from both synthetic
collaboration with UNE is vital to ensure bee      in up to 40 countries across Europe, North         and organic sources. The aim is to enhance
health. One activity conducted under the           America, South America, Asia and China.            soil biology by creating a more dynamic
project focused on optimising pollination for      In Australia although bumblebees are               environment and increasing biodiversity,
a range of crops including blueberries and         endemic to Tasmania and have been present          whilst maintaining soil quality and reducing
raspberries.                                       in the wild for 25 years or more, the use of       soil degradation. These inputs include kelp,
                                                   bumblebees to pollinate glasshouse and             fish hydrolysate, molasses and fulvic and
Experimental work was undertaken which             field crops in Tasmania and on the Australian      humic acid.
involved observing flowers for a long period       mainland is currently prohibited under the
of time and how many visits the different          Commonwealth Environment Protection and            The trial is to ascertain their impact and
pollinators would make to the flowers. The         Biodiversity Conservation Act (EPBC) 1999.         effectiveness before any widespread use is
project found there were on average 25-125         Costa supports the Federal Government’s            adopted as the impact is not immediate, this
stingless bee colonies per hectare, each with      proposed amendment to the Act which would          is likely to continue over a number of years
thousands of forager bees.                         allow a trial to be conducted in Tasmania with     in order to properly measure the benefits.
                                                   local bumblebees in order to test their efficacy
Other activities are looking at how to support     as pollinators and any potential impact on the     The IPM and nutritional programs are both
the bees and identify what type of flowers         local environment.                                 key to our goal of ensuring we are using
are needed to be introduced on the farm in                                                            the most efficacious biological products to
response to certain weather patterns, or when                                                         improve and protect biodiversity, including
there are no other flowers available. Blueberry                                                       plant health, reducing the use of insecticides
pollen also does not have a high protein               Organic approach                               and pesticides, minimising the use of
                                                                                                      synthetic nutritional inputs, optimising soil
content, which bees need for the brood. This           to algae control                               structure and health and delivering maximum
means looking at providing some additional
pollen sources to attract bees and help                In our Tasmanian berry operations,             nutrition to our plants.
maintain strong hives.                                 an organic approach to algae control
                                                       is being utilised through the use
The ‘Securing Pollination for More Productive          of barley straw bales. The bales are
Agriculture’ project is supported by funding           wrapped in shade cloth and placed
from the Australian Government Department              in dams. As the bales decompose, a
of Agriculture as part of its Rural Research and       natural algaecide is released which
Development for Profit program.                        inhibits the growth of algae across
                                                       the summer period. This improves
                                                       the water quality within the dam,
                                                       maintains the natural aquatic
                                                       ecosystems, reduces irrigation system
                                                       maintenance and improves plant
                                                       health – all without the need for
                                                       chemical treatments.

Costa Group Holdings Limited                                             14                                                  Sustainability Report 2019
Nutritional inputs
Reducing nutrient runoff
In 2019 the Queensland government
introduced legislation focusing on the
obligations of farmers with regards to
sediment and nutrient run off into waterways
and oceans on the coastline immediately
adjacent to the Great Barrier Reef. Costa has
been proactive in this area for a number
of years in order to reduce the impacts
of nutrient runoff from our banana farms
through the following initiatives:

• Laser levelling of all land before planting
  to ensure runoff is measured and does not
  lead to excessive erosion.
• Introduction of fertigation practices rather
  than the spreading of granules. Fertigation
  enables the application of more precise,
  controlled and lower inputs.
• Overall reduction in nitrogen application
  levels to well below industry application
  levels and permitted regulatory levels.

In 2020 our banana category will be
working closely with both the Queensland
Departments of Agriculture, Forestry and
Fisheries and Major Projects to better
understand our environmental footprint
into the future. This will include conducting
commercial trials on the effect of different
nitrogen levels on banana plant growth and
bunch development (previous trials have
been in a research environment). In addition
to this we will undertake regular monitoring
of water runoff from the farm to assess the
levels of sediment and dissolved inorganic
nitrogen and ascertain which practices and
weather conditions may lead to changing
levels of these elements.

     Insert banana photo
         as attached

Costa Group Holdings Limited                     15   Sustainability Report 2019
Economic

Production Yield                                  Comprising of web and mobile apps with
                                                  a core AI learning capacity, the platform
                                                                                                       The VR harvest training tool will provide the
                                                                                                       following benefits:
                                                  generates data and insights which enable
Closing the yield gap                             large-scale commercial growers such as Costa
                                                                                                       • A training environment that mirrors the
                                                                                                         harvesting operations of the mushroom
Improving the yield of our crops is               to make better informed decisions around
                                                                                                         farm, that doesn’t impact business output.
fundamental to our ability to remain              resource allocation, irrigation, crop spraying,
competitive and to maximise economic              fertigation and harvest and how this can be          • Allow potential employees to fully
returns on our investment and for our             used to improve yields.                                understand the job and skill requirements
shareholders. The ‘Closing the yield gap’                                                                before committing to the role, allowing
project which began in 2019, places                                                                      prospective harvesters to ‘try before
yield improvement at the forefront of our         Productivity and                                       they buy’.
sustainable commercial farming priorities.        Efficiency                                           • Aim to reduce worker turnover, workplace
                                                                                                         injuries and food waste.
This means that ‘yield’ will no longer be
treated as a catch all measurement. The many      Virtual picker technology                            • Ability to adapt the technology to other
factors and variables that go into determining                                                           horticultural crops.
yield are now being more closely scrutinised      Costa and Melbourne Polytechnic have
                                                                                                       • Formal recognition of the development
and measured across our crops. This includes,     teamed up on a project to develop a virtual
                                                                                                         of skills and knowledge.
but is not limited to establishing KPIs against   reality (VR) harvest training tool with an initial
the following:                                    focus on mushroom harvesting.
                                                                                                       Costa and Melbourne Polytechnic
• Volume of crop by first grade, second                                                                acknowledge the valuable support of the
                                                  With a $1.6 million grant from the Victorian
  grade etc.                                                                                           Victorian Government Department of
                                                  Government’s Workforce Training Innovation
• Volume of waste and by type, ie. split/         Fund, VR technology is being developed               Education and Training in making this project
  damaged, green, over ripe, soft, too small/     which will allow workers, trainees and trainers      possible and commends the government
  too big                                         to experience what harvesting work is like in        for focusing on developing employment
• Nutrition/fertiliser use                        the field and prior to commencing work.              opportunities in the horticulture sector in
                                                                                                       recognition of the valuable role it plays in
• Water use and quality
                                                  The labour intensive nature of mushroom              the Victorian economy. The project is due for
• Pest and disease                                                                                     completion by the end of 2020.
                                                  harvesting makes it an excellent fit for the
• Timing of plantings                             development of technology to improve
                                                  worker training, skills and productivity,
• Picking/harvesting speeds – quantities
  and quality                                     both prior to commencing work and during
                                                                                                       Energy and waste
• Packing speeds – quantities and quality         employment. There is also the capacity               efficiency measures
                                                  for multi-lingual delivery platforms, which
• Performance of specific crop areas (as          is important given that many of Costa’s              in mushrooms
  opposed to just variety performance).           mushroom workers have English as                     During 2019 Costa’s Mernda mushroom team
                                                  a second language.                                   undertook two small but important projects
Importantly this is combined with                                                                      focused on improving energy efficiency.
undertaking regular self-evaluation of our
critical task execution and how that impacts
production volume, quality and harvest                                                                 Improving chilling efficiency
efficiency. From this we can then                                                                      The cooling and chilling of the mushroom
better understand and prioritise investment                                                            growing rooms through the use of two chiller
in projects and resources which improve                                                                units was proving challenging on days over
yield and closing any gaps which impede                                                                35 degrees, resulting in water having to be
maximising yield.                                                                                      sprayed on the chiller coil in order to maintain
                                                                                                       coolness. This not only wasted water but was
An IT platform is also crucial to track the use                                                        also inefficient with respect to the chilling
of key inputs, crop health and climate impacts                                                         process and risked product wastage due to
and to better understand and manage the                                                                insufficient chilling on hot days. The solution
specific growing conditions that improve the                                                           was to replace the two chiller units with one
quantity and quality of our yields.                                                                    large chiller, which not only reduced water
                                                                                                       usage and was more energy efficient but
With this aim in mind, Costa has engaged a                                                             operated better on hot days (over 35 degrees)
leading Australian agtech company to provide                                                           thereby significantly reducing the risk of
microclimate weather predictions and yield                                                             crop loss and product waste on extreme
predictions to Costa berry farms located                                                               weather days.
across Australia.

Costa Group Holdings Limited                                              16                                                   Sustainability Report 2019
Reducing gas usage and cost                                                                        Food Safety and Quality
                                                     Costa’s biggest mushroom farm
The sterilization of the used compost
                                                     located at Mernda in Victoria utilises
                                                                                                   Management
utilised a steam line with an open end. As
                                                     four robots to undertake the packing          Costa is acutely aware of its ethical and legal
a consequence, when the boiler injected
                                                     of our pre pack mushroom products.            obligations to meet food safety and quality
steam into the used compost to sterilize it,
the pressure fluctuated to the point where                                                         compliance requirements and the associated
                                                     Considerable efficiencies have                public safety, reputational and financial risks
the boiler was required to constantly operate
                                                     been achieved, helping to reduce              of significant food safety incidents.
at 100% capacity. This resulted in a waste
                                                     labour inputs with a capacity to
of natural gas and increased cost. To fix this
                                                     pack 200 tonnes per week. Through             Our Food Safety & Quality Team, consisting
problem, the maintenance team replaced the
                                                     proprietary technology the robots             of senior specialist managers from all
open-end pump with a more precise injector
                                                     have also been modified to handle             Costa categories completed the following
nozzle, allowing for the injection of steam at
                                                     plastic reusable crates. This has             projects in 2019 as part of the continuous
a more stable and constant pressure, reducing
                                                     reduced the incidence of packaging            improvement of our Food Safety and Quality
the volume of gas used and also a saving on
                                                     waste as previously cardboard                 Management system and culture.
gas expenditure.
                                                     cartons had been used in the packing
                                                     and handling process.
Robotic citrus and                                                                                 Foreign object control
mushroom packing                                                                                   standard
                                                 China Pilot Harvest                               With a number of well publicised incidents
                                                 Management System                                 involving foreign object contamination of
                                                                                                   fresh produce over the past 18 months,
                                                 project                                           Costa has taken steps to ensure it is
                                                                                                   prepared to deal with such risks through
                                                 Costa currently operates a customised Harvest
                                                                                                   the development and application of
                                                 Management System (HMS) across its berry
                                                                                                   a foreign object control standard.
                                                 and mushroom categories. The HMS tracks
                                                 real time harvest data by individual picker.
                                                                                                   Key areas covered under the standard include:
                                                 The HMS can be operated out in the field
                                                 with limited or no internet connection.           • Identification of potential sources of foreign
                                                 Data is stored in a local database and              object contamination.
                                                 reported back to Costa once it connects           • Preventative measures to avoid, eliminate
                                                 to a 3G or 4G service.                              or minimize the risk of foreign object
                                                                                                     contamination.
                                                 Geospatial mapping has been added as a            • Use of foreign object detection equipment
                                                 new interactive feature to the HMS for the          and systems.
Robotic packing technology has been
                                                 Berry category, providing a real-time view and
installed in Costa’s citrus packhouse at                                                           • Monitoring and verification activities.
                                                 reporting of location crop yield, quality and
Renmark in the South Australian Riverland.
                                                 berry weight and visibility on harvest crew       • Management and investigation of foreign
The productivity benefits were immediate,
                                                 location, activity and performance.                 object contamination incidents and
with packing efficiency increasing to 60 bins
                                                                                                     near misses.
per hour compared to the previous 40 bins
                                                 In Morocco, HMS will be used over the             • Established roles responsible for key actions
per hour. In addition, another eight lane
                                                 2019/20 season to capture harvest                   and decisions to ensure that this standard
spectrim sorting line has been installed to
                                                 performance. All of the African Blue farms          is correctly implemented.
handle the additional volume.
                                                 have been Geo Mapped, with 10 years of
                                                                                                   • Training.
                                                 historical yield performance loaded for
The Renmark packhouse sorts and packs up                                                           • Metrics and Verification – KPIs have
                                                 analysis into the HMS. Harvest and team
to 40,000 tonnes per year and the robots                                                             been identified and will be used to drive
                                                 statistics will be loaded into the HMS on a
are stacking circa 13 cartons per minute.                                                            continuous improvement.
                                                 daily basis, and the forecasting functionality
Although the robotic packaging has reduced
                                                 used to better plan and track forecasts against   • Recall and Withdrawal standard and
the need for labour, those roles have been
                                                 actual performance.                                 supporting documentation.
utilised elsewhere in the packhouse to deal
with the increased volume.
                                                 In late 2019 the Costa IT team completed
                                                 a pilot HMS project for Costa’s China berry
It has also resulted in a reduction in waste,
                                                 growing operations. Engagement with local
as the robots are more precise in their
                                                 workers was overwhelmingly positive, with
handling of the produce thereby resulting
                                                 key staff taking the lead on implementation.
in less product being dropped or spilled
                                                 The aim is to rollout the HMS in the 2020/21
on the ground.
                                                 China season, with the benefits of the
                                                 HMS clearly demonstrated during the pilot,
                                                 including greater efficiency both in the field
                                                 and administration, improved accuracy, ease
                                                 of operation, access by management to live
                                                 data and greater product traceability.

Costa Group Holdings Limited                                           17                                                  Sustainability Report 2019
Economic continued

Review of recall and                             • Incident Support guides: to provide              The system is cloud based, enabling live
                                                   support during the assessment of                 data connections through the supply chain
withdrawal program                                 microbiological, chemical, foreign object        allowing any highlighted concerns to be
While Costa’s focus is always on prevention        contamination, net weight / count error,         managed quickly, which drives consistency
of incidents that can lead to a recall or          labelling error incidents and determining        and quality.
withdrawal of a product, we must also              the required actions and escalation paths.
be prepared for such an event. Having in         • Food recall process checklist – outlining all    Greenlight™ QC also has a reporting
place a robust plan, with easy to follow           steps that must be taken if an issue arises      function which allows for benchmarking and
documentation, training our staff and              that has been escalated to the Recall team       provides deep dive analysis helping to drive
testing the system through mock recall and         (i.e. has the potential to result in a recall)   improvement to agronomic and post-harvest
withdrawal simulations are all designed to                                                          controls. It is used to report throughout
                                                 • Food withdrawal process checklist outlining
help prepare our business and minimise the                                                          the supply chain at various critical control
                                                   all steps that must be taken if an issue
impact of such an event.                                                                            points. This includes in-line and weight
                                                   arises that has been escalated to the
                                                                                                    checks to provide immediate adjustment
                                                   Withdrawal team (i.e. has the potential
In 2019, a review of our recall and withdrawal                                                      when required in response to defects and
                                                   to result in a withdrawal)
program was conducted resulting in                                                                  overall specification management during
the implementation of revised and new                                                               the packing process. There are also dispatch
                                                                                                    checks to ensure finished pallets are delivered
standards, which apply to all Costa sites        Rollout of Greenlight QC
nationally, including:                                                                              according to specifications with temperature
                                                 system across Avocado                              loggers inserted to evaluate the transport
• Recall & Withdrawal Management standard:
  outlining the process and requirements in
                                                 category packing facilities.                       cold chain on every load, and shelf life checks
                                                                                                    to evaluate the robust integrity of the fruit
  relation to assessment of a food safety and    The implementation of the Greenlight™ QC           and the outcome of its post-harvest journey.
  quality incident, escalation of an incident,   (quality control) system and standardisation
  convening the recall or withdrawal team,       of QC inspections across all of our avocado        The Greenlight™ system is also critical when
  use of relevant documentation as part          packing facilities has driven consistency and      managing our Lovacado brand, under which
  of a recall or withdrawal, traceability        accuracy, allowing the avocado category to         we sell our premium Hass and Shepard
  and mock simulations.                          implement best practice in quality control.        avocados, with our own farm production
                                                                                                    providing enhanced customer experience
                                                                                                    and consistent quality.

Costa Group Holdings Limited                                            18                                                 Sustainability Report 2019
People

                                                                  CY 19 Key Data
    Costa Core Values
                                                                                                              Female

                                                                                                           43%
    Determination                       16.5%                               8,986                              Male

    We act decisively with a                                                                               57%
    sense of urgency.
                                        % of all manager                 Full Time Equivalent           Workforce gender
                                    promotions were awarded                     Workers                   composition
    Passion                           to female employees

    We challenge the status quo
    with energy and enthusiasm.

    Accountability                       1,546                                  86                       28.6%
    We focus on outcomes and
    deliver on commitments.
                                     Of 1,546 appointments               Number of different          of all non-manager
                                    made, 43.5% were female                nationalities               promotions were
    Sincerity                              employees                                                  awarded to women.

    We act boldly in an open,
    honest and responsible
    manner.                                                      2019 people stats

    Respect                                        48%                                             51.9%
                                       of our agronomists are female, with                   of employees who resigned
    We treat others as we expect        the majority of new agronomist                         were women and 48.1%
    to be treated in attitude,              hires also being females.                                were men.
    communication and
    personal safety.
                                                   100%                                             85%
                                           of all women and all men                         of our workforce was covered
                                           who utilised parental leave                       by an enterprise (certified)
    The seasonal nature of the                 returned to work.                                 agreement in 2018.
    Costa business necessitates
    that our direct and indirect
    employee numbers will vary
    during the course of the year      FTE’s
    and in CY2019 our workforce        Title                                             Hours                           FTE
    comprised 8,986 full time          Costa Group                                 18, 993, 450                        8,986
    equivalent workers.                Australia                                     9, 102, 137                        4,606
    This number includes               African Blue                                  1, 935, 799                        3,400
    our Morocco and China
                                       China                                         7, 955, 514                          980
    employees.

Costa Group Holdings Limited                           19                                                   Sustainability Report 2019
People continued

      Costa People Pillars

     Source                          Grow                               Prosper
     Costa values underpin the       We cultivate a holistic learning   We recognise, reward and
     selection and engagement        approach encompassing              celebrate success.
     of the right person for the     personal, technical and
     right role.                     experiential development.          We foster a culture of
                                                                        mutual commitment to the
     Costa brand attracts the        Performance feedback drives        success of Costa and it’s
     best workforce, industry        continuous improvement.            communities.
     leaders, thought leaders and
     emerging leaders.               We leverage our talent and         Our People demonstrate
                                     capability to benefit the          agility and innovation to
     Our domestic and                business and our people.           deliver in challenging and
     international network                                              new environments.
     introduces a pipeline of high   We nurture and inspire
     calibre and diverse people.     excellence in people, passion
                                     and performance.

Costa Group Holdings Limited                        20                                 Sustainability Report 2019
Our people
As a values driven company
we put our people first
through our core values
of passion, respect,
sincerity, determination
and accountability. We
recognise that they deserve
a workplace that is safe
and healthy, provides them
with every opportunity to
succeed, and rewards effort
for their contribution to our                      Andrew Hu                                        Tabitha Collins
success.                                           Finance Manager                                  Human Resources Manager
                                                   International segment China                      Tomato category
                                                   Andrew commenced employment with the             Through her determination and passion
Costa Awards                                       Costa China operation in June 2016 and           in the field of human resources, Tabitha has
The development of our key talent is of            has consistently demonstrated high levels        been an inspiration for other employees while
critical importance to the future success          of determination and professionalism. The        demonstrating a high level of commitment to
of our organisation, and the Adrian Costa          work that Andrew and his team produce is         the Costa core values.
Scholarships and other major Costa awards          always of a high standard, including building
including the CEO Awards support this key          the financial function from scratch, working     Tabitha has worked to improve the Costa
objective.                                         remotely from the core finance team in           onboarding and recruitment functions,
                                                   Australia, and navigating the complexities       through introducing software to automate
                                                   of aligning the requirements of an Australian    processes and remove the need for the
Costa Awards                                       publicly listed company with the regulations     double handling of information by the
– Adrian Costa Scholarships                        and practices of China.                          business units and payroll office. This has
Eligibility for an Adrian Costa Scholarship                                                         resulted in a number of strategic efficiencies
is open to all Costa employees, regardless         Andrew’s input, direction, experience and        which align with our key business objectives.
of their position in the organisation.             commitment have contributed in a significant
                                                   way to the growth of Costa’s China operations,   Tabitha has also been a key supporter
Individuals demonstrating the key Costa            coupled with a detailed understanding and        of the Costa Careers Portal Project and
values of determination and passion in             respect for the requirements of a foreign        through excellent communication skills and
their respective duties are nominated for          company and its staff operating in China.        responsiveness to the needs of the tomato
consideration. If successful, they are given                                                        category workforce, successfully negotiated
a valuable opportunity to pursue a wide range      Costa is extremely fortunate to have an          a four-year enterprise agreement for the
of personal or professional development            individual of Andrew’s calibre working for the   Tomato category.
activities that not only benefits the individual   company in China, he is a highly valued team
but also contributes to the growth of the          player and a deserved recipient of an Adrian     The integrity that Tabitha displays in
Costa business.                                    Costa scholarship.                               everything she does makes her a role model
                                                                                                    to her colleagues and an employee who
                                                                                                    exhibits the behaviour of someone befitting
                                                                                                    an Adrian Costa scholarship award recipient.

Costa Group Holdings Limited                                             21                                                Sustainability Report 2019
People continued

Aziz El Kahlaoui                                 CEO Awards
Chief Operating Officer                          People First                                      Innovation
International segment – Morocco
Aziz has worked for Costa’s African Blue
business since its inception in 2007 and
has been the driving force in developing
significant greenfield farming operations
across the northern regions of Morocco
and in the south at Agadir.

Managing a large horticultural operation, Aziz
supports the broad functions of the business
including finance and financial management,
harvest and postharvest management
practices, new farming and project
development and government liaison.

Operating in an at times difficult landscape,
Aziz has met challenging time frames and
established a number of farms through never
losing sight of the end result.

Aziz genuinely enjoys his role and is                                                              Elizabeth Byleveld
passionate about achieving positive results,
                                                 Wayne Smith
through leading from the front and working       Operations Manager                                Cadet Grower
tirelessly in the pursuit of excellence. His
                                                 Citrus Category                                   Mushroom Category
willingness to always contribute to the
improvement and growth of the African Blue       Wayne is from our citrus business and was         Elizabeth was the recipient of our CEO
business was fittingly recognised with him       the winner of our CEO Award for People            award for Innovation. Joining the mushroom
receiving an Adrian Costa scholarship.           First. Wayne began his horticultural career in    category in Western Australia at the
                                                 1995 as a trainee farm hand at Yandilla Park      beginning of 2017 as a cadet grower under
                                                 South Australia, quickly progressing through      our Mushroom Grower Cadetship programme,
                                                 supervisory and management positions and          Elizabeth identified the need for simplicity
                                                 being appointed Operations Manager at             and efficiency in moving from a paper-based
                                                 Kangara Farm in 2013.                             system to an electronic system in the collation
                                                                                                   of key growing room data.
                                                 Wayne performs his role on this 800-hectare
                                                 farm with skill, dedication and efficiency.       Despite initial frustrations, Elizabeth
                                                 He is directly responsible for all machinery      persevered working closely with her manager
                                                 operations, including maintenance of a            and the growing room team, in which she
                                                 large fleet of farm vehicles and he manages       patiently edited and re-edited formats to
                                                 the daily work schedules of the fulltime          ensure the accurate digital collection of
                                                 staff, a role which of itself requires great      data. As a result of her hard work, Elizabeth
                                                 organising skill, flexibility, patience and       developed electronic door charts or E-Charts,
                                                 persistence. Dealing on a daily basis with        as a means of eliminating the requirement for
                                                 numerous service providers, suppliers and         the use of labour intensive paper door charts.
                                                 contractors requires Wayne to have excellent
                                                 communication skills and his ability to           Elizabeth took complete ownership of
                                                 communicate with a diverse range of people        the project putting in the time to create
                                                 from different backgrounds and nationalities      a functioning platform and working
                                                 is a major asset for our business.                productively with her colleagues to resolve
                                                                                                   issues, and most importantly venturing into
                                                 Wayne takes great pride in leading his team       a whole new arena by moving mushroom
                                                 and is constantly supporting them to ensure       growing from ‘out of the dark’ and into the
                                                 they realise their full potential. All of these   digital age.
                                                 attributes which encompass the five Costa
                                                 core values made Wayne a worthy winner
                                                 of the CEO’s Award for People First.

Costa Group Holdings Limited                                            22                                                Sustainability Report 2019
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