Supplier Delivery Manual - Version 1 - Gold Coast 2018 Commonwealth ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Supplier Delivery
Manual
Version 1Contents
1.0 Introduction 4
2.0 Background 6
2.1 GC2018 Sports Program 7
2.2 Venue Phases 8
2.3 Accreditation 9
2.4 Vehicle Access Parking Permit (VAPP) 9
2.5 Master Delivery Schedule (MDS) 9
2.7 Vehicle Screening Area (VSA) 12
2.8 Keys to the Gate 13
2.9 Considerate Working Procedures 14
2.10 Smoke Free Environment 14
2.11 Radio Equipment 14
2.12 Games Route Network (GRN) 15
2.13 Games Route Network Summary 16
3.0 Preparing To Make Deliveries 18
3.1 Registering for Accreditation 19
3.2 Registering for a Vehicle Access
Parking Permit (VAPP) 19
3.3 Registering for the Master Delivery Schedule (MDS) 19
3.4 Acceptable Vehicles 19
3.5 Prohibited and Restricted Items 20
2 Supplier Delivery Manual – Version 1 GC20184.0 Delivering To Venues 21
4.1 Delivery Windows 22
4.2 Vehicle Search Point (VSP) 22
4.3 Using a Vehicle Access Parking Permit (VAPP) 22
4.4 Booking a Delivery on the
Master Delivery Schedule (MDS) 22
4.5 Applying Tamper Evident Seals 24
4.7 Approaching the Venue 24
4.8 Vehicle Permit Checkpoints (VPC) 24
4.9 Attending the Vehicle Screening Area (VSA) 24
4.10 Multiple-Venue Deliveries (Milk Run) 25
4.11 Cancellations 25
4.12 Empty Vehicles 25
4.13 Urgent/Exceptional Deliveries 25
4.14 Personal Protective Equipment (PPE) 25
4.15 Chain of Responsibility (CoR) 26
5.0 Venue Information 27
5.1 Venue Information 28
6.0 Glossary of Terms 29
6.1 Glossary of Terms 30
3 Supplier Delivery Manual – Version 1 GC20181.0 Introduction
1. Introduction
From 4-15 April 2018, the Gold Coast 2018 The main objectives for the Supplier Delivery
Commonwealth Games (GC2018) will offer Manual are:
11 unforgettable days of world class sporting ++To protect the venues and those within from
competition. 18 sports, including the first harm. All delivery vehicles entering venues
ever presentation of Beach Volleyball at a will need to conform with compulsory
Commonwealth Games, and the largest GOLDOC security standards
integrated para-sport program ever, will be
presented in the first large-scale multi-sport ++To manage the efficient and safe operations
spectacle to be hosted in Australia for over of Games venues, including the schedule of
a decade. all deliveries and collections. This includes
ensuring personnel are in place to receive
The Gold Coast 2018 Commonwealth Games goods and materials and any handling
Corporation (GOLDOC) has been tasked with equipment required to assist with the
the planning, organisation and delivery of loading and unloading
GC2018 with a vision to stage a great Games
in a great city leaving great memories and This manual has been produced for
great benefits for all. informational purposes only. Should you have
any specific queries or concerns about this
GOLDOC has various Functional Areas with Supplier Delivery Manual, please contact your
the Security and Logistics Functional Areas contracting GOLDOC Functional Area (FA).
primarily responsible for vehicle delivery
processes before, during and after Games-time. This Manual (Version 1) will be
updated with Version 2, released
The purpose of this document is to inform
in November 2017.
stakeholders of the Supplier Deliver Manual
and describe the processes needed to be
taken to prepare and make delivery during
Games-time.
5 Supplier Delivery Manual – Version 1 GC20182.0 Background
2. Background 2.1 GC2018 Sports Program An extravaganza of 18 sports, including the first ever presentation of Beach Volleyball at a Commonwealth Games, and the largest integrated para-sport program ever, will be presented in the GC2018 Competition Event Schedule: ++Athletics (Marathon, Race Walks, Track and Field) ++Aquatics (Diving and Swimming) ++Badminton ++Basketball ++Beach Volleyball ++Boxing ++Cycling (Mountain Bike, Road Race, Time Trial and Track) ++Gymnastics (Artistic and Rhythmic) ++Hockey ++Lawn Bowls ++Netball ++Para Powerlifting ++Rugby Sevens ++Shooting ++Squash ++Table Tennis ++Triathlon ++Weightlifting ++Wrestling 7 Supplier Delivery Manual – Version 1 GC2018
2. Background
2.2 Venue Phases
This Manual focuses on the access requirements
for the Bump-In, Games Operations and Bump-Out
periods detailed in the table below.
Period Description
Overlay Build Period when all required temporary overlay is installed in the venue.
Access to venues is controlled by the GOLDOC Venue Delivery
Overlay FA.
Bump-In Period when GOLDOC install equipment required, including Sport
Equipment, Technology and Furniture, Fittings and Equipment (FF&E).
Access to venues is managed by GOLDOC and entry is dependent on
compliance with a number of access controls. All deliveries must be
booked through the Master Delivery Schedule (MDS) system.
Games Operations Operational period of use for venues.
(Lockdown)
Access to most venues will require all ‘Keys to the Gate’. Please see the
‘Keys to the Gate’ section of this manual for further details.
Delivery windows for venues will be determined by the GC2018
Competition Event Schedule and On-Venue activity which may vary
on a day-to-day basis. Any changes made to Delivery Windows will be
communicated via the MDS system.
Bump-Out Period when GOLDOC remove all equipment, including Sport
Equipment, Technology and Furniture, Fittings and Equipment (FF&E).
Access to venues is managed by GOLDOC and entry is dependent on
compliance with a number of access controls. All collections must be
booked through the MDS system.
Overlay Removal Period when overlay is removed and remedial work is undertaken to
return the venue to its original condition.
Access to venues is controlled by the GOLDOC Venue Delivery
Overlay FA.
8 Supplier Delivery Manual – Version 1 GC20182. Background
2.3 Accreditation As part of the accreditation process,
each applicant will need to provide a
Contractors and Suppliers who require access valid identification document when
to Games venues during the accredited picking up their accreditation from the
Lockdown period in order to provide goods Uniform and Accreditation Centre (UAC).
or services to GOLDOC will be required to All identity documents used in applications
submit accreditation applications. for accreditation must be the same
document used for accreditation collection.
Applications for accreditation are only
accepted from employers, organisations or ROs and ALOs will be able to submit applications
groups who have been identified by GOLDOC for required personnel from 7 August 2017.
as having a role in staging GC2018. The GOLDOC Accreditation FA will provide
guidance on how to apply for accreditation.
For workforce accreditation purposes, they
are defined as ‘Responsible Organisations’
(ROs). The ROs will nominate an Accreditation
2.4 Vehicle Access Parking
Liaison Officer (ALO) who will act as the Permit (VAPP)
single point of contact for the GOLDOC
GC2018 will be implementing a Vehicle
Accreditation FA.
Access and Parking Permit (VAPP) system. All
ALOs will be responsible for submitting all delivery vehicles must clearly display a valid
applications for participants who require GC2018 MDS VAPP to gain access to venues.
access to accredited venues (including any
Please note: MDS VAPPs only give rights to
third party/sub-contractor personnel).
loading and unloading at venues.
ROs and ALOs are responsible for collecting
the necessary data (including suitable passport
photos and scanned ID copies) and submitting 2.5 Master Delivery
it on behalf of each applicant. Schedule (MDS)
All applicants must also undergo a background The MDS is a centralised scheduling system
security check in order to obtain GOLDOC used to assign delivery slots at venues
accreditation. including the Commonwealth Games Village
(CGV) and to ensure non-screened deliveries
A background security check can include an
are scheduled for inspection at the Vehicle
assessment of information relating to an
Search Point (VSP). The online system, which
individual’s identity, criminal history, a national
will be managed by the Logistics FA (LOG),
security assessment and where applicable,
will be used to control the flow of delivery
an immigration check. As part of this process,
vehicles requiring entry to venues and to
personal information collected from applicants
ensure the necessary resources and handling
will be provided to external partner agencies
equipment are on-site to assist with loading
to conduct checks on applicants, assist in
and unloading.
determining their suitability to participate
in GC2018, and where applicable liaise with
the Australian Government Department of
Immigration and Border Protection (DIBP)
for immigration purposes.
9 Supplier Delivery Manual – Version 1 GC20182. Background
A list of venues in which the MDS will be applicable is listed below:
Venue Name Venue Code
Anna Meares Velodrome QSV
Belmont Shooting Centre BEL
Broadbeach Bowls Club BLB
Cairns Convention Centre CCV
Carrara Precinct CAP
Commonwealth Games Village CGV
Coolangatta Beachfront COL
Coomera Indoor Sports Centre CSC
Currumbin Beachfront CUR
Gold Coast Aquatic Centre GAC
Gold Coast Convention and Exhibition Centre GCE
Gold Coast Hockey Centre GHC
Nerang Mountain Bike Trials NER
Oxenford Studios OXN
Regional Village Cairns RVC
Regional Village Townsville RVT
Robina Stadium ROB
Southport Broadwater Parklands SBP
Townsville Entertainment and Convention Centre TEN
Vehicle Search Point VSP
It is essential that Suppliers comply with the Requestors will receive a confirmation or
MDS times, as demand to access venues rejection notification from the MDS system
will be at a premium and strict controls are once the request has been processed. Requests
required to prevent congestion and delays. must be submitted no later than 48 hours prior
to the requested delivery time.
Delivery requests are to be made as far in
advance of the delivery date as possible Deliveries that require assistance with MHE
and LOG will confirm all requests within for unloading and loading vehicles can be
one business day. ordered through the MDS system. Suppliers
are encouraged to use vehicles equipped
with a tail lift.
10 Supplier Delivery Manual – Version 1 GC20182. Background
GC2018 will provide MDS system training Please note: if you are delivering or collecting
for all relevant stakeholders, sponsors, from both a Lockdown and training venue,
contractors and Suppliers who will require you will be required to book an MDS slot for
deliveries to Games venues. The MDS system is all Lockdown venues and complete these
programmed to go live in late 2017. Suppliers before proceeding to any training venues.
need to register their interest in delivering to
venues via the process outlined in this manual.
Queries relating to the MDS system should be
sent to mds@goldoc.com.
GC2018 will also have training venues
(which are not considered a Lockdown venue)
during Games-time, which do not require
a booking on the MDS system. If you are
delivering or collecting goods and materials
from a GC2018 venue not listed above, you are
not required to make an MDS system booking.
1 i
Requests must be
Delivery request made via submitted no later
the MDS System. than 48 hours of
requested delivery time.
2 GOLDOC confirms receipt
of delivery request.
Confirmation receipt
will be via email. i
3 Request is processed.
MDS System processes
the request.
i
4 i
Delivery approved. Suppliers Assistance with MHE
for unloading/loading
are encouraged to use vehicles vehicles can also be
equipped with a tail lift. ordered through the MDS.
11 Supplier Delivery Manual – Version 1 GC20182. Background 2.7 Vehicle Screening Area (VSA) The Vehicle Screening Area (VSA) is an airport style screening station for vehicles as part of the overall venue security overlay undertaken by the Queensland Police Service (QPS) and GOLDOC Security FA (SEC). All delivery and service vehicles (including vehicle drivers and occupants) will be subject to security screening at the VSA at the venue perimeters prior to entering venues in Lockdown. The VSA will ensure the delivery complies with the access requirements (Keys to the Gate) and if applied, security seals will be integrity-checked against compliance. 12 Supplier Delivery Manual – Version 1 GC2018
2. Background
2.8 Keys to the Gate 3. Vehicle is listed on the Master Delivery
Schedule (MDS)
Keys to the Gate Delivery/service vehicles must be listed on the
MDS by the Supplier for authorised entry to
1 Vehicle occupants are carrying or a specific venue within the specific window.
have in their possession GOLDOC The delivery or service vehicle must arrive and
Accreditation depart from the venue within the allocated
2 Vehicle is displaying a valid Vehicle window on the MDS. The Logistics FA (LOG)
Access Parking Permit (VAPP) manages the allocation and functionality of
the MDS, however it is the responsibility of
3 Vehicle is listed on the Master Delivery the Supplier and relevant contracting GOLDOC
Schedule (MDS) FA to ensure the correct MDS procedure
4 The vehicle is sealed with tamper is followed.
evident seals 4. The vehicle is sealed with tamper
5 Vehicle is screened at a Vehicle evident seals
Screening Area (VSA) A vehicle’s cargo hold, storage boxes, and
accessible areas must be correctly affixed
This Keys to the Gate section outlines the with valid tamper evident seals to prove
minimum requirements for a vehicle to access the vehicle has remained sealed since being
a GC2018 venue during the Lockdown period. searched. SEC directs the provision and
application of tamper evident seals through
Keys are detailed below: the VSP.
1. V
ehicle occupants are carrying or have in
Those wishing to have seals affixed to
their possession GOLDOC Accreditation
facilitate a transfer between secured venues
Drivers and occupants must hold a valid need to ensure the vehicle is of a make which
GOLDOC Accreditation to prove they are can appropriately facilitate this activity.
authorised to enter a Lockdown venue. Whilst every effort will be made to procure
ACR manages the accreditation process for tamper-evident seals which do not leave a
GC2018, however it is the responsibility of the residue or cause any damage to paintwork,
Supplier and relevant contracting GOLDOC there remains a small risk this will occur and
FA to ensure correct accreditation is obtained GOLDOC, QPS and/or Defence will not be
and visible. held liable for any damage related to the
placement of security seals.
2. V
ehicle is displaying a valid Vehicle
Access Parking Permit (VAPP) 5. Vehicle is screened at a Vehicle Screening
Vehicles must display a valid VAPP clearly in Area (VSA).
the vehicle’s windscreen to prove the vehicle The vehicle and occupants must be screened
is authorised to enter a Lockdown venue. The at a venue’s VSA in order to proceed into a
Transport FA (TPT) manages the provision Lockdown venue. This process is to ensure
of VAPPS, however it is the responsibility of the vehicle has remained secure since being
the Supplier and the relevant contracting searched and is authorised entry. The QPS
GOLDOC FA to ensure the correct VAPP is manages the screening process at all VSAs.
applied and visible.
13 Supplier Delivery Manual – Version 1 GC20182. Background
2.9 Considerate Working 2.10 Smoke Free
Procedures Environment
Delivery vehicles and drivers need to be All GC2018 competition, non-competition
sympathetic to the needs of local neighbours and training venues, and the CGV are smoke
and businesses in the vicinity of venues. free areas. This means smoking of cigarettes
Suppliers are requested to ensure disturbance inside or within 10 metres of a venue/CGV is
to local neighbours and businesses is kept to prohibited by Australian Law (Tobacco and
an absolute minimum, particularly reducing Other Smoking Products Act 1998 and Major
unnecessary noise outside normal business Events Act 2014).
hours and maintaining access to local
properties and businesses. This smoking ban includes the use of all
smoking products, including tobacco,
A selection of general guidelines is provided hookahs and electronic cigarettes.
below:
++Ensure staff involved with the delivery are 2.11 Radio Equipment
well briefed and trained appropriately
The use of any radio transmitting equipment
++Ensure deliveries are on time, in accordance (i.e. PMR radio, CB radio, amateur radio,
with the MDS, to avoid excessive vehicles PMR446) is not permitted within all GC2018
arriving at the same time venues and surrounding areas. All radio
++Ensure the driver knows the exact location transmitting devices (excluding mobile
of the delivery point and the access routes phones) must be switched off when entering
to and from the venue/delivery locations a GC2018 venue.
++If arriving early for deliveries, do not wait
close by to a residential property and switch
off the engine
++Make sure all equipment is in good working
order and maintained to minimise noise
when in operation
++Avoid sounding your horn unless required to
by relevant road laws
++Engines should be switched off immediately
when not manoeuvring
++Minimise the frequency of opening and
closing vehicle doors and when doing so,
do quietly
14 Supplier Delivery Manual – Version 1 GC20182. Background
2.12 Games Route Network This will support travel time reliability so
athletes can get to events on time and
(GRN) competition can proceed without delay.
Priority measures will be a combination
In order to provide Games Family client groups,
of dedicated lanes, signal priority, traffic
in particular athletes, expedient and reliable
management measures and/or signage
journey times, a Games Route Network (GRN)
improvements. Measures will be used to
will be implemented, which is similar to that
achieve the optimum journey times in a
used at previous Commonwealth Games. The
cost effective manner while minimising
GRN will comprise of a network of roads linking
disruption to road users.
accommodation with GC2018 competition
and key non-competition venues/locations and The proposed GRN includes five categories
will be dedicated to those vehicles displaying a of route; these are:
VAPP (for Suppliers this will be an MDS VAPP).
1. Core Routes
The most efficient means of providing a safe,
2. Competition Venue Routes
secure and reliable transport for the Games
Family is to implement a GRN. These routes 3. Training Venue Routes
will be managed to facilitate reliable transport
operations for the Games Family so athletes, 4. Alternative Routes
officials and broadcast media can arrive at
5. Port of Entry Routes
competition events on time.
The nature and function of these categories
The GRN will integrate with the broader road
is described below under Games Route
network, active transport network (pedestrian
Network Summary.
and cycling) and freight network to maintain
business as usual operations and to ensure
the resilience of the broader road network.
Games Family client groups travelling on the
GRN will see periods of intense use, followed
by quieter periods, depending on competition
event schedules during GC2018.
15 Supplier Delivery Manual – Version 1 GC20182. Background
2.13 Games Route Network Summary
Games Route Network Summary
Core ++Busiest section of GRN, daily volume >2,500 two way trips
++Operational for duration of GC2018
++Key venues are located on this route
++Comprises four key links:
–– Smith Street
–– Gold Coast Highway (Southport – Broadbeach)
–– Nerang Broadbeach Road (Broadbeach – Carrara)
–– Ross Street/Currumburra Road/Olsen Avenue (Carrara – Parkwood)
++Approximately 27 kilometres
++Most competition and training venue routes use part of the core network
++Efficient and reliable travel times essential
++Travel time commitments apply to this route
++The traffic management measures described in the Transport Operations
Plan (TOP) will predominantly apply to the Core GRN
Competition ++Links the CGV to each competition venue (via Core GRN)
Venue ++Approximately 162 kilometres total
++Only required on competition days
++High priority route, efficient and reliable travel times essential
++Travel time commitments apply to this route
++Some traffic measures will apply
Port of Entry ++Links the CGV to Gold Coast, Brisbane, Townsville and Cairns Airports
++Less time sensitive
++Reliable travel time important but minimal traffic management measures
are proposed
Training ++Links the CGV to training venues (via Core GRN)
Venue ++Approximately 17 kilometres
++Only required when training venue operational
++Reliable travel time important, travel time commitments apply
++Minimal traffic management measures will be required
Alternative ++Contingency routes for use during significant disruption on primary route
++Used and managed as required – exceptional use only
16 Supplier Delivery Manual – Version 1 GC2018Coomera
Darwin
Br
Pacific Mwy (M1) o a d water A Cairns
ve
Townsville
Brisbane
Oxley Dr
Gold Coast
Perth
Runaway Bay Adelaide Sydney
Go
ld C
oas Melbourne Canberra
Oxenford t Hwy
Hobart
Curr
o rt
Southp Rd
umb
g Main Beach
Neran
urra
Cotle
w St
R
d
Carrara l Surfers Paradise
Nerang Ash ayter
S
mo Ave
re R
d
Broadbeach
Niels o St
e ns R d ac
n
Mo
Dr
Nerang
ding
Boradbeach Hooker Bvd
Rd
G oo
Mark
eri S t
Mermaid Beach
Chelten h a m Miami
Dr e
tin
ris e
Berm
Ch
Mudgeeraba Burleigh Heads
Av
uda St
ek
r e
yC
Re e dR d
Go
Pa
ld
Palm Beach
ci f
M
Co
ic
wy
ast
(M
1)
Hw
y
Coolangatta
Gold Coast Airport
Gold Coast Legend
Core GRN Venue location
Strategic Primary route
Secondary route
Venue precinct
Travel Map
Pacific Motorway (M1) Airport
Heavy rail line
Light rail line Commonwealth Games Village
Competition Venues
Belmont Shooting Centre Gold Coast Convention and Exhibition Centre
Broadbeach Lawn Bowls Gold Coast Hockey Centre
Size: A4 Carrara Precinct Nerang Mountain Bike Trails
Map Number: GOLDOC011 Coolangatta Beachfront Oxenford Studios
Date: 12/06/2017
Map not to scale Coomera Indoor Sports Centre Anna Meares Velodrome
© Copyright and database right 2017. Currumbin Beachfront Robina Stadium
You are not permitted to copy, sub-license, distribute
or sell any of this data to third parties in any form. Gold Coast Aquatic Centre Southport Broadwater Parklands3.0 Preparing To Make Deliveries
3. Preparing To Make Deliveries
3.1 Registering for 3.3 Registering for the
Accreditation Master Delivery Schedule
Drivers and occupants must hold a valid (MDS)
GOLDOC Accreditation to access Games venues
The registration process for MDS is
during Lockdown. It is the responsibility of ROs
completed within the MDS/VAPP
to submit applications for all personnel who
Questionnaire Registration Form. Please
require access to accredited venues (including
ensure all mandatory details are provided
any third party/sub-contractor personnel).
to streamline the issuing of log-in details
ROs will be identified to the ACR FA via the and system access. Once registration has
contracting FA through the application for been completed, Suppliers will be issued
accreditation process. with system access credentials.
All accreditation is subject to the direction The MDS system will be operational from
and approval of the Commonwealth Games November 2017.
Federation (CGF).
Please note: Only those personnel
3.4 Acceptable Vehicles
nominated by the Supplier and approved Cargo compartments must be separated
by the contracting FA will be issued with from the driver compartment by a physical
accreditation. barrier, with no internal access to the cargo
compartment by vehicle occupants. Cargo
3.2 Registering for a Vehicle compartments should consist of either solid
Access Parking Permit (VAPP) metal side walls or soft-walled curtains
(side-loading). If divided by a soft wall, it
The registration process for vehicle VAPP must be constructed using a durable material
is to be completed within the MDS/VAPP with no defects, and all access points are
Questionnaire Registration Form. Please secured and sealed with a GOLDOC Tamper
ensure all mandatory details are provided Evident Seal.
in order to streamline the issuing of the
Drivers should also arrive in a clean cab.
vehicle VAPP’s. Once registration has been
completed and the required number of
VAPP’s been approved, Suppliers will be
required to collect their allocated VAPPs
from a designated location (this detail will
be provided in Version 2 of this Manual).
Please note: Suppliers will be required to
provide registration details for all vehicles
requiring an MDS VAPP. These details will
be sought by the GOLDOC Transport FA
prior to collection.
19 Supplier Delivery Manual – Version 1 GC20183. Preparing To Make Deliveries 3.5 Prohibited and Restricted Items Liquids – Are prohibited, other than for personal consumption, where the volume is no greater than 350 millilitres and is contained within a plastic unopened (commercially sealed) container. No part-filled consumable liquids will be permitted to pass through a Pedestrian Screening Area (PSA) lane and should be consumed or disposed of prior to entry. Aerosols – Minimum quantities of aerosols, no greater than 250 millilitres, will be permitted for those with accreditation only and who have a reason for bringing these into a venue e.g. Medal Ceremonies; Ceremonies; in transit media and for spectators where the aerosols are not flammable. These must be removed from any vehicle or bags for screening Creams/Gels – Non consumable creams or gels in commercial packaging, where the volume on the packaging does not exceed 250 millilitres, is permitted. 20 Supplier Delivery Manual – Version 1 GC2018
4.0 Delivering To Venues
4. Delivering To Venues
4.1 Delivery Windows 4.3 Using a Vehicle Access
Delivery windows will vary from venue to venue Parking Permit (VAPP)
and from phase to phase. All venue deliveries
Upon allocation and issue of GOLDOC vehicle
must adhere to the delivery windows provided
MDS VAPP’s, all Suppliers are to ensure these
in this Manual (detailed delivery information
are affixed to the correct vehicle.
will be incorporated into version 2 of this
Manual). The MDS system will automatically The MDS VAPP must be placed on the
determine approved delivery windows and windscreen of the vehicle for SEC and QPS to
available times for Suppliers to book deliveries view (affixed to the inside of the windscreen,
and collections from Games venues. on the passenger-side bottom corner of
dash/windscreen) and to allow the check
4.2 Vehicle Search Point (VSP) process at the VPC or VSP. If the VAPP is not
correctly affixed, this will delay or lead to
The VSP is located at 44 Dominions Road, the rejection of the vehicle from entering a
Ashmore Queensland 4214 (entrance off Games venue or VSP.
Currumburra Road), and will conduct all
vehicle searches, application of tamper
evident seals and subsequent staging for
delivery slots as per the MDS. The VSP will
contain vehicle search equipment, a staging
area and will be facilitated by QPS and SEC.
VSP search operations will consist of Xray
screening of goods and the search of vehicle
passenger and cargo areas. This may require
vehicles to be unloaded and reloaded
(depending on loads).
Drivers and passengers will also be required
to undergo full airport style screening of their
person and belongings at the VSP.
After search and screening at the VSP, delivery 4.4 Booking a delivery
vehicles will route directly to required Games on the Master Delivery
venue where final checks will be conducted
at the VPC/VSA before progressing to the Schedule (MDS)
appropriate delivery point within the venue. Information on how to book a delivery on
For deliveries to Games venues in Cairns and the MDS will be published in version 2 of
Townsville, there will be specific search and this Manual.
screening procedures as local Suppliers will
not be requested to travel via the VSP on the
Gold Coast. Further detail will be incorporated
into Version 2 of this Manual.
The VSP will be operational from 9 March
2018 until the final delivery window.
22 Supplier Delivery Manual – Version 1 GC2018Cairns International
Airport
Air
port Ave
Coomera
Cap
tain
Coo
Br
kH
o
Pacific
a d water
wy
Ave
La
St
ke
Reser v
Mwy (M1)
oir n
erso
S
Rd t
And
t
eS
Oxley Dr
ov CBD
Gr
Go
Alf
ld C
oas Runaway Bay Rd St
re d
t Hwy ce
Cairns en
a ve
St
Sp
lg r
Mu
Wa
Townsville rbu
International St rto
ck n
Airport do St
Curr
n
Bu
CBD
umb
Main Beach
Cotl
urra
t
ew
un t St
rs S
St Ingham R r
d Stu
Sla
de
R
Carrara te Surfers Paradise
d
Nerang r Av ary S
t
y
e Woolcock St Bound
Sa
Ash
mo
re R
d Broadbeach
Natha
nS
Railw
Dr
t
Hooker Bvd
ay Av
ding
Bo
R d
Ross River
we
Mermaid Beach
G oo
e
n Rd
Chelten h a m D
r
Miami
Townsville
ine
rist
Ch e
Berm
Mudgeeraba Burleigh Heads
Av
Brisbane International
uda St
Airport
Go
nnel
Tu
ld
Gat
Pa
Co
Airport Link
Palm Beach
c
ast
ifi
ewa
M
c
wy
Hw
(M1 CBD yM
y
) wy
(M1
)
att
t Grav
Gold Coast Airport Coolangatta Rd Mounalaba Rd
wich Ca p
Ips
Pa c
Loga
i
n Mwy
fi c
(M2) M
wy
(M
1)
Gold Coast Brisbane
GC2018
Legend
Core GRN Venue location
Venues and
Venue GRN
Training GRN Airport
Games Route
Alternate GRN Commonwealth Games Village
Port of entry
Heavy rail line Regional Village Cairns
Network (GRN) Light rail line
Competition Venues
Regional Village Townsville
Belmont Shooting Centre Gold Coast Convention and Exhibition Centre
Broadbeach Lawn Bowls Gold Coast Hockey Centre
Carrara Precinct Nerang Mountain Bike Trails
Size: A4
Cairns Convention Centre Oxenford Studios
Map Number: GOLDOC011 Coolangatta Beachfront Anna Meares Velodrome
Date: 12/06/2017
Map not to scale Coomera Indoor Sports Centre Robina Stadium
© Copyright and database right 2017. Currumbin Beachfront Southport Broadwater Parklands
You are not permitted to copy, sub-license, distribute
or sell any of this data to third parties in any form. Gold Coast Aquatic Centre Townsville Entertainment and Convention Centre4. Delivering To Venues
4.5 Applying tamper 4.8 Vehicle Permit
evident seals Checkpoints (VPC)
Tamper evident seals will be applied to all Vehicle Permit Checkpoints (VPC) exist as the
vehicles by the onsite Security team at the last checkpoint on a road prior to entering
VSP (after their vehicle has been searched a VSA.
and declared secure by QPS).
Drivers will stop at a VPC where their ‘Keys to
Those wishing to have seals affixed to the Gate’ compliance will be checked by SEC
facilitate a transfer between secure venues prior to being allowed to enter the VSA.
need to ensure the vehicle is of a make that
can appropriately facilitate this activity. If one or more of the ‘Keys’ are not met,
Whilst every effort will be made to procure the delivery will be rejected. It will be the
tamper-evident seals which do not leave a responsibility of the driver to resolve the
residue or cause any damage to paintwork, issues with the appropriate GOLDOC FA or
there remains a small risk this will occur. employer before re-approaching the VPC.
GOLDOC, QPS and/or Defence will not be
held liable for any damage related to the 4.9 Attending the Vehicle
placement of security seals. Screening Area (VSA)
4.6 Attending the Vehicle After being instructed to enter the VSA
from the VPC controller, the driver will
Search Point (VSP) move to the entry of the VSA where they
Suppliers, as well as meeting all the other will take instruction from the VSA controller.
Keys to the Gate requirements, must attend Once instructed to do so, the driver will enter
the VSP prior to making a delivery to a the VSA. The driver will need to depart the
venue. No vehicle will be permitted entry vehicle with their possessions and undergo
to a GC2018 lockdown venue without first airport style screening i.e. magnetometer
attending the VSP. (walk through) X-ray and baggage X-ray.
Once instructed, the driver will get back into
4.7 Approaching the venue the vehicle and complete the delivery.
The map below contains an overview
of GC2018 Venue locations including a
preliminary layout of the GRN. The GRN
is a network of dedicated roads linking
venues and other key sites in the host city
during Games-time to ensure athletes and
officials get to events on time. The dates
and times when the GRN will be operational
as well as further details on delivery routes
between and within venues will be provided
in Version 2 of this Manual.
24 Supplier Delivery Manual – Version 1 GC20184. Delivering To Venues
4.10 Multiple-venue 4.13 Urgent/Exceptional
deliveries (Milk Run) Deliveries
If a Supplier has multiple loads in one vehicle, For all urgent or exceptional deliveries
which have to be delivered to more than one to venues, please contact your GOLDOC
venue, it must be re-sealed following each representative to liaise with the relevant
delivery. The responsible GOLDOC FA at person(s) to arrange necessary approvals.
each venue will check and re-seal the vehicle GOLDOC will assess each request based on
before it continues onto the next venue. the operational requirement and access
cannot be guaranteed.
This will remove the requirement for the
vehicle to be checked at the VSP between
each delivery. However, if the vehicle delivers
4.14 Personal Protective
to a venue not in Lockdown, the vehicle will Equipment (PPE)
then need to return to the VSP before going
to a venue in Lockdown. During the different phases of each venue,
there will be a minimum level of Personal
All multi-venue deliveries must be noted on Protective Equipment (PPE) required to
the MDS prior to departing the Suppliers gain entry. The minimum requirements are
premise or the VSP. detailed on each of the venue maps in the
Venue Details section of this Manual.
4.11 Cancellations Please note: failure to meet minimum
Suppliers are requested to notify the GOLDOC standards will see the rejection of the
MDS team (mds@goldoc.com) as soon as vehicle and load, these items could include
possible of any MDS cancellations as availability the following:
of unloading spaces at Games venues and time ++Safety boots (steeled toed boots)
slots at the VSP are at a premium.
++Hi Vis vest/shirt
Where a Supplier fails to advise the MDS team ++Gloves
of a cancellation for consecutive bookings, all
++Safety glasses
remaining slots will be automatically cancelled.
++Hard hat
4.12 Empty Vehicles Please ensure all Suppliers (drivers and
If a delivery vehicle is empty of assets and occupants) adhere to the PPE requirements
requiring entry to a venue, the vehicle will set out in this manual.
still need to meet all security requirements
pending the phase of venue operations.
25 Supplier Delivery Manual – Version 1 GC20184. Delivering To Venues
4.15 Chain of Responsibility Driver Fatigue
Ensuring drivers are well rested and are given
(CoR) adequate time to take their scheduled rest
Chain of Responsibility (CoR) is relevant for all breaks. Taking into consideration the amount
areas of GC2018. The four main elements of of hours worked.
the Chain of Responsibility are:
Speed
Mass and Dimension Limits
Ensuring driver’s routes are realistic and safe
Ensuring trucks leave sites within the mass and imposing demands are not placed on
carrying constraints and the mass is distributed them which may result in a driver putting
across the truck axles. Also ensuring dimension themselves or others at risk. Schedules need
limits are adhered to. to take into account the distance to be
covered, traffic conditions and delays at
Load Restraint
VSP’s and receiving venues.
Ensuring that when trucks are loaded, the
load is adequately secured to the vehicle.
Chain of
Consigning
Responsibility Receiving
Packing Operating
Loading Driving
26 Supplier Delivery Manual – Version 1 GC20185.0 Venue Information
5. Delivering To Venues 5.1 Venue Information All venue information such as sports, events, mapping, venue delivery windows (dates and times), safety (PPE requirements), vehicle specifications and contacts will be published in Version 2 of this Manual. 28 Supplier Delivery Manual – Version 1 GC2018
6.0 Glossary of Terms
6. Glossary of Terms
6.1 Glossary of Terms
Glossary of Terms
GC2018 Accreditation provided to a person authorised to carry
Accreditation that accreditation and which gives that person an entitlement to
enter specific GC2018 venue(s).
A vehicle with assets or goods for service for a venue, with a
Delivery
MDS VAPP.
Delivery and Service A vehicle delivering goods (materials) to a venue or a vehicle
Vehicle providing a service to a venue such as waste collection.
Is a pre-determined time frame allocated for the delivery
Delivery Slot
or collection of goods.
A delivery window is a period of time which has been designated
Delivery Window for a secure venue to receive deliveries of goods or services
required for the efficient functioning of the venue.
Means the venue has been searched by the Queensland Police
Service and declared clear of any dangerous articles or devices that
could cause injury or death to persons within the secure perimeter.
Lockdown
It also signals the commencement of access management and
a search regime that requires the searching of people and their
belongings as they enter the venue.
The term Lockdown period refers to a secure venue at a time when
a defensive search commences. This search will be conducted by
Police and Military personnel who are searching for any prohibited
items already within the venue.
Lockdown period
Once the defensive search is complete the venue will be declared
secure and formally handed over to the Venue General Manager.
The SEC FA will be responsible for keeping the venue secure until
the end of competition.
The MDS is a tool used for scheduling deliveries to venues.
Master Delivery Schedule Suppliers will be responsible for requesting a delivery slot and
(MDS) will receive notification for an approved delivery slot(s). Suppliers
must deliver within the approved delivery slot.
30 Supplier Delivery Manual – Version 1 GC20186. Glossary of Terms
Glossary of Terms
Material Handling Equipment (MHE) are mechanical devices
for handling of supplies with greater ease and economy. MHE
Material Handling refers to various materials handling equipment, to include but
Equipment (MHE) not limited to forklifts, shelf pickers, hand trolleys, motorised and
non-motorised pallet jacks (hand trucks), and other specialised
industrial equipment.
Pre-planned supplier delivery run where a Supplier is scheduled to
make multiple deliveries to a range of venues without returning to
Multi Venue Deliveries a secure screening facility (VSP).
(Milk Run)
In either case the vehicle is resealed within the secure venue prior
to departing for the next venue.
The PSA is a screening process for all persons entering a secure
venue. This process commences at the ‘Search and Lockdown’
phase. Other than where there is a specific exemption, only ticketed
Pedestrian Screening and accredited people will be permitted entry through a PSA.
Area (PSA)
Any person passing through a PSA will be required to undergo a
screening regime which may include X-ray screening to identify
any Prohibited or Restricted items being brought into the venue.
Items which cannot be brought into any secure competition venue
by any client group excluding a limited number of exemptions
outlined in this document.
Prohibited Item These items are either prohibited by Queensland legislation or
deemed by an organisation (GOLDOC) likely to pose a threat or
have the potential to cause harm or disruption to the normal
business and function of a venue, including, but not limited to,
items listed under Section 20(1) of the Major Events Act 2014.
Means a distribution schedule which includes collection and
Schedule
delivery information.
A tamper evident security seal applied to the access point of a
cavity of a vehicle that can be opened. After the seal is applied it
Tamper Evident will be evident if any attempt has been made to open the cavity.
Security Seal Seals will be applied at the VSP after searching. Vehicles doing a
Milk Run (other than Waste removal vehicles) will be resealed after
each delivery by GOLDOC.
31 Supplier Delivery Manual – Version 1 GC20186. Glossary of Terms
Glossary of Terms
A Vehicle Access and Parking Permit is issued by GOLDOC and
affixed to a vehicle as a form of vehicular accreditation. The VAPP
is a mechanism used to identify vehicles that are accredited to
enter a venue secure perimeter or a ‘Games-Vehicle only’ road.
Vehicle Access and
Vehicles with a VAPP also need to meet Secure Venue – Vehicle
Parking Permit (VAPP)
Access Protocols in order to enter a venue. The VAPP is checked
at a Vehicle Permit Checkpoint (VPC) by a Traffic Marshall.
VAPPs may be venue specific or be applicable to multiple venues
depending on individual requirements.
An area prior to the VSA where GOLDOC staff will check the
Vehicle Permit
vehicle VAPP, occupant’s accreditation and the availability of
Checkpoint (VPC)
parking for that class of vehicle.
The VSA is a vehicle screening area usually positioned on a road
outside a venue secure perimeter. The purpose of the VSA is to
ensure all vehicles permitted to enter a secure venue are inspected.
Vehicle Screening Area The inspection is undertaken by trained Police or Military personnel
(VSA) to ensure the vehicle does not contain an improvised explosive
device (IED), weapon or other prohibited items. Occupants of
vehicle will be subject to a PSA screening before re-entering
their vehicle.
The VSP will be a secure non-competition venue used to conduct
inspections of vehicles intending to enter a secure venue. The
Vehicle Search Point
inspection is undertaken by trained Police or Military personnel
(VSP)
to ensure the vehicle does not contain an improvised explosive
device (IED), weapon or other prohibited item.
The Pedestrian Screening Area (PSA) adjacent to the VSA will
be used by passengers and their carry baggage. Passengers of
VSA-PSA vehicles undergoing an inspection will be required to remove their
baggage from the vehicle prior to the vehicle inspection and be
processed through the PSA.
32 Supplier Delivery Manual – Version 1 GC2018Contact info@goldoc.com for alternative formats of this
Gold Coast 2018 Commonwealth Games™ publication.
If you wish to use a text relay service,
visit relayservice.gov.au for assistanceYou can also read
