Success 2019 CONFERENCE - BSCAI Convention
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
BSCAI
contracting
success
201 9 C O N F E R E N C E
NOVEMBER 20-22 • LAS VEGAS, NEVADA
BELLAGIO AND LAS VEGAS CONVENTION CENTER
ADVANCE PROGRAM
Challenging Contractors to Bet On Their Business
BSCAI has been The Business Resource for Contractors™ for more than 50
years, dedicated to providing better business solutions tailored exclusively to
the Building Service Contractor. Join us for the leading industry event where you
will take home the tools you need to think big and propel your business forward.
This year’s Contracting Success Conference takes place in Las Vegas, where everything is bigger, better, and
brighter. Take part in this multi-day conference where you can:
• Customize your educational experience by attending sessions across six industry tracks
• Make big connections and network with more than 500 fellow BSCs
• Learn from thought leaders who will share the latest insights and trends to help your business grow
to astronomical levels
• Visit the ISSA/INTERCLEAN® North America trade show to visit with more than 650 exhibitors
and partners
• And more!
MAKE CONNECTIONS
You have the opportunity to build your network and strengthen your existing relationships,
whether it’s on the show floor, socializing at the Bellagio and Las Vegas Convention Center,
or during an educational session. During the Contracting Success Conference, there are
multiple organized networking events, including the Welcome Reception sponsored by 3M,
Networking Roundtables at the Las Vegas Convention Center, and the Thursday evening
Networking Reception sponsored by Sunbelt. Plus, you can connect with peers, discuss
common interests and record discoveries in the unique networking roundtable sessions
throughout your time in Las Vegas.
REGISTER ONLINE AT CONVENTION.BSCAI.ORG/REGISTRATION
Thank You to Our 2019 Partners
PREMIER PARTNERS
CORPORATE PARTNERS
CERTIFICATION PARTNER EDUCATION PARTNER
CLEANING FOR MEDIA PARTNER RESTORATION
HEALTH PARTNER PARTNER
SCHEDULE AT-A-GLANCE
WEDNESDAY, NOVEMBER 20 THURSDAY, NOVEMBER 21
8:00 a.m. – 4:00 p.m. Bidding and Estimating
10:00 a.m. – 2:00 p.m. ISSA Exhibit Hours with
Seminar
Education Seminars on
10:00 a.m. – 5:00 p.m. ISSA Exhibit Hours with Trade Floor
Education Seminars in
10:30 a.m. – 11:30 a.m. New Member
Central Hall
Booth Party
10:00 a.m. – 12:30 p.m. Supervision Seminar
2:00 p.m. – 3:00 p.m. Breakout Sessions
1:00 p.m. – 2:30 p.m. Productivity Seminar
3:15 p.m. – 4:15 p.m. Breakout Sessions
1:00 p.m.. – 2:30 p.m. Networking
4:30 p.m. – 6:30 p.m. General Session
Roundtables
6:30 p.m. – 8:00 p.m. Reception and
4:30 p.m. – 6:30 p.m. Keynote:
Exhibitor Hours
The SPEED of Trust
Sponsored by:
6:30 p.m. – 8:00 p.m. Reception
Sponsored by:
FRIDAY, NOVEMBER 22
8:00 a.m. – 9:30 a.m. Keynote: Front-Row
CBSE CERTIFICATION CREDITS LeadershipTM How Top
Attendance at the 2019 BSCAI Contracting Success Performers Never Settle
Conference counts as 3 credits for every 1 day for Balcony Seats
of BSCAI sessions and meetings attended.
(Example: Attending Wednesday, Thursday, and 9:30 a.m. – 10:15 a.m. Coffee Break with
Friday is 9 credits). A minimum of 40 credits is Exhibitors
needed to maintain your certification. 10:15 a.m. – 11:15 a.m. Breakout Sessions
11:30 a.m. – 12:30 p.m. Breakout Sessions
ONLINE CONFERENCE
PROCEEDINGS *All listed times and sessions are subject to change.
Conference proceedings will be posted to the BSCAI
website one week prior to the Contracting Success
Conference. Attendees are encouraged to download
and print the presentations ahead of time, since
handouts will not be distributed on site. In addition,
full conference and daily registrants will receive
a link to access these presentations online for
at least 30 days following the event.
REGISTER ONLINE AT CONVENTION.BSCAI.ORG/REGISTRATION
Keynotes, General Session and Seminars
WEDNESDAY, NOVEMBER 20 THURSDAY, NOVEMBER 21
Bidding and Estimating Seminar Industry Labor Trends: Where We're Winning
Curtis McLemore, CEO, McLemore Building Maintenance; and Losing The Workforce Battle
Steve Shuchat, CBSE, Clean All Services Jill Davie, President, TEAM Software;
The Bidding and Estimating Seminar is designed for novices to R. Collie King III, CEO and President, Kwantek
the BSC industry and will show you a step-by-step approach Site managers play critical roles in the janitorial industry. They are
for pricing your services in today's competitive marketplace. entrusted to deliver on your contracts and keep your customers
Attendees will receive an overview of the components that are and employees happy. One way you can ensure your site managers
part of every contractor's cost estimate, including how to properly are helping drive your business forward is to reevaluate how you
determine supply and equipment costs, review the correct method incentivize them so you’re rewarding based on a holistic picture of
for determining employer tax/insurance rates and outlining performance. In this session, we'll show you the retention metrics
standard overhead costs to learn the use of technology to support you should be monitoring and dive into how to capture them. We’ll
this process. also discuss ways to balance your incentive programs between work
efficiency and employee engagement/retention.
Productivity Seminar
Pat Fragomeni, CBSE, Sr. Consultant, Concepts 4
The seminar will demonstrate how strategic refinement of key
processes will enhance productivity while meeting quality objectives. FRIDAY, NOVEMBER 22
Part 1: Simple steps to sustainable productivity beginning with Keynote: Front-Row Leadership™ How Top
evaluation of current productivity; followed by offering sound Performers Never Settle for Balcony Seats
management principles and industry proven methods designed to Marilyn Sherman, Certified Speaking ProfessionalTM
eliminate wasted time. The results lead to increased production and
improved quality allowing for more competitive wages. It’s hard to lead front-row teams when you’re stuck in the balcony.
It’s frustrating to lead a team when you’ve lost your leadership mojo!
Part 2: How supervision and operational leadership impacts the Everyone needs some motivation and inspiration to breakthrough
delivery of service and customer retention. Understanding how to the next level. You are not alone. You know you can accomplish
operational leadership impacts every aspect of the customer more with an energized, motivated team. Marilyn will help you
experience from pricing, safety & quality to increased retention. discover the secrets that high performers use to be in the front-row.
You’ll be able to accomplish more results, achieve bigger goals, and
overcome fears and insecurities that don’t serve you or your team.
Supervision Seminar
Olon Hyde, CBSE, VP of Operations, Office Pride
Commercial Cleaning;
Jason Courtney, Franchise Owner, Office Pride
Commercial Cleaning
Part 1 – Employee Training: Improper training may be costing you
more than you think. In part 1 of this seminar, you will learn how poor
training is dragging down your company and you will learn some
strategies to ensure your new employees get started on the right
foot, creating a top-performing workplace.
Part 2 – Employee Communications: Most companies believe
they do a pretty good job of communicating with their employees;
but surveys show that it could be costing you some of your best
employees. Learn communication techniques and best practices
that will increase motivation and trust in your organization.
Keynote: The SPEED Of Trust
Steven M. R. Covey, cofounder of CoveyLink and the
FranklinCovey Speed of Trust Practice
During The SPEED of Trust keynote session, Covey will discuss
insights from his best-selling book of the same title and challenge
your age-old assumption that trust is merely a soft, social virtue.
SECURE THE LOWEST REGISTRATION RATES BY BEING ONE OF THE FIRST 375 TO REGISTER.
Peer-to-Peer Education Sessions
USTOMER SERVICE/
C EMPLOYEE Attracting and Retaining World-Class
Team Members
RETENTION RECRUITMENT AND Friday, November 22
Dan Cline II, CBSE, Executive Vice President,
Map Your Customer Journey to Create a TRAINING 4M Building Solutions; Michael Fitts, Division
Better Experience Vice President/General Manager, 4M Building
Thursday, November 21 How to Use Technology to Gain Customer
Solutions; Josh Hendricks, Vice President/General
Jean Hanson, I.C.E; Certified Marketing Faster and Keep Them Longer Manager, 4M Building Solutions
Consultant, Marketing Systems by Design Thursday, November 21
Paul Greenland, CBSE, VP of Sales and Marketing, Attracting, hiring, and retaining a reliable
The customer journey is what your prospects and GMI Integrated Facilities Solutions; Laurence and competent workforce is often the most
clients experience when they interact with your Abrams, CEO, ClientPoint critical function and greatest challenge of any
cleaning business. Creating a consistent, positive organization. This challenge is significantly
experience is what sets great businesses apart. How have you used technology within your heightened with today’s socioeconomic
By mapping your customer journey, you can begin organization? How have you gained your wage pressures and tightened labor markets
to improve every step along the way. This will help customers? Is there a way to use technology causing abnormal staff turnover and active
to increase leads and retain loyal clients. to gain customers? Join Paul Greenland and competition. Without a comprehensive
Laurence Abrams as they discuss and show the strategic hiring & recruiting plan, the results
Using Tools And Analytics To Measure work flow processes of technology and hoe they are tangible – loss of operational efficiencies
And Improve Client Retention And Overall use it on a day to day basis. and customer dissatisfaction - with an effect
Services that erodes competitive advantage and profits.
Friday, November 22 They’ll also provide different insights on Pipedrive Explore through this interactive session, those
(CRM), ClientPoint (electronic proposal generation components to a winning strategy from generating
Patrick Comansky, Founder and CEO, IBS Direct;
and tracking), Suite CRM (customer service, a funnel that attracts potential candidates, to
Heather Parker, RBSM, Director of Client Services/
complaint resolution, QC, specification changes, making first-impressions, lean hiring procedures,
Business Development, CleanOffice, Inc.; Bradley
etc.) and ultimately QBR (Quarterly Business successful integration, and retaining your best.
White, Vice President, Operations, Buckhead
Reviews). You’ll walk away with more knowledge Attendees will have the opportunity to hear firsthand
Cleaning & Janitorial LLC/BCJ Building Services
on how to use technology and how it will best practical solutions from a panel of executives from
LLC; Ashley Winkle, Business Development
benefit you! one of the industry’s leading BSCs.
Manager, Office Pride Commercial Cleaning
Every building service contractor has the same Tips for Hiring and Retaining Top Employees
goals: provide great customer service in an effort in a Tight Labor Market LEADERSHIP
to retain clients and receive referrals that promote Thursday, November 21
the growth of the business. Easier said than Claudia St. John, SPHR, SHRM-SCP; President, AND STRATEGIC
done! What happens when a client is repeatedly Affinity HR Group, Inc.
unhappy with service and there doesn’t seem to MANAGEMENT
be a way to satisfy the client? Ultimately, if the It is no surprise that in this age of historically
complaints do not end and the client doesn’t feel low unemployment rates, filling vacancies is a 7 Functions of a Janitorial CEO
that there was an overall improvement, trust is challenge as is keeping employees engaged Thursday, November 21
broken and a cancellation is inevitable. How do and safe from being lured away by competing Jordan Tong, CEO, Frantz Building Services, Elite
you stop the cycle of beating yourself up and employers. This presentation will explore some Business Coaching
wondering what happened? new trends and recruiting incentives to help BSCs
attract new talent and strategies for improving What gets passed off as leadership in the BSC
employee engagement, retention, and lowering industry is often nothing more than management
In this session, we’ll discuss different tools that
employee turnover. Participants will gather some practices. Because of this confusion, owners often
can be used to measure client retention within
tips and tricks for recruiting cleaning and office don't know exactly how they should be spending
different platforms along with multiple programs
staff, explore affordable and effective ways to their time both in and on the business. Should I
and processes that can be easily applied to start
improve employee engagement and retention and be selling? Meeting with customers? Designing
measuring and analyzing where the problem hot
walk away with at least three ideas for improving processes? In this session, we will walk through
spots are coming from in order to find solutions.
their hiring and engagement processes. the 7 key functions of a BSC owner or CEO, giving
you a framework through which to view your job.
Ways to Improve Your Customer’s
Perception of Quality and Enhance Your Manpower Stabilization: Taking a Strategic
Approach to Impacting the Retention and Looking Beyond Our Borders and into the
Relationship Future: Global Trends Shaping the BSC
Friday, November 22 Turnover Problem
Friday, November 22
Industry
L. Dana Weaver, Owner, L. Dana Weaver Thursday, November 21
Consulting Tom Kruse, CBSE, Senior Vice President, M&A,
Marsden Holding Annika Jeppesen, Global Customer Insight
Learn multiple ways to improve your customer’s Manager, Nilfisk
perception of your cleaning quality. Identify Turnover and retention is a challenge plaguing
the industry. During this session, a high-level In this breakout session, we’ll identify the hottest
different things you can do to build a strong
overview will be provided along with a discussion global cleaning trends and discuss how BSCs
personal relationship with your key customer
that addresses four key areas: leadership mindset, can prepare for tomorrow by adopting new
contacts. We will also discuss how to use the
recruiting, retention and data. Real-life industry technologies today. Learn how trends like green
“successes” that came from developing strong
examples of success and failures will be used and cleaning, smart buildings and Industry 4.0 will
relationships with your existing customers to
proven strategies to mitigate the challenges will disrupt the cleaning industry and impact your
help you sell and attract new customers. We will
be offered. business. While these concepts are just starting to
discuss how to stay out of the “sales dilemma” of
catch on in the United States, technologies related
trying to out sell a poor retention percentage.
to these trends have already seen wide adoption
in other parts of the world.
REGISTER ONLINE AT CONVENTION.BSCAI.ORG/REGISTRATION
A High Performing Team Can Make Even learn the value of a third party partnership with
YOU Look Good! OPERATIONS DKI Restoration services to expand services
and drive revenue to your bottom line. Learn
Friday, November 22
Barnett Gershen, MBA, President, Gershen how integrating technology, partnerships and
Knowing, Growing and Capturing the Value networking can maximize income and solidify your
Consulting of Your Business reputation and foothold in your market.
Patrick Lencioni said, "If you could get all the Thursday, November 21
people in the organization rowing in the same Mark Herbick, Founder and CEO, Pursant
direction, you could dominate any industry, in any
There is a better than 50% chance that a sale of
MARKETING/SALES
market, against any competition, at any time." This
session will comprehensively review tactics and your business is in your future. The time for that
procedures I used during my role as CEO of ABS sale often arrives without warning. Meanwhile, Cultivating Consistent Sales Growth
that will allow you to create and maintain a high you continue to work in and on your business Thursday, November 21
performing, cohesive team. We will discuss the and grow it. But, are you simultaneously growing Troy Hopkins, CBSE, Area Development Manager,
entire process, but will focus on the development enterprise value so that when that sale time comes Office Pride Commercial Cleaning
of employees - evaluation, career development, you can capture maximum value and do you have
clarity on what that value is? This session walks Learn how to get your entire organization involved
analysis of job descriptions and suitability for their in sales growth from lead generation, meeting
current role, succession planning... and many through the business value drivers that you need
to be focusing on, how BSC companies typically the future client, to closing the deal. During this
more! high energy session, author and entrepreneur,
get valued and through the case study method,
shares stories of how the better operators have Troy Hopkins will use lessons from his latest
Creating Your Leadership Dream Team
grown and attained the maximum value for their book, "Making Cents of a Dirty Business." These
Friday, November 22 teachings will inspire your entire organization to
business in a sale.
David Stein, Area Developer, Office Pride have confidence in the sales process. After all,
Commercial Cleaning Scaling Your Operational Infrastructure anyone can be a great salesperson; all you need
Many fellow members of BSCAI struggle with the Thursday, November 21 is to believe in yourself. Learn the top methods to
same thing, finding and retaining talent, and not Chase Carlson, President & CEO, Pioneer Building generate leads, close deals on your first visit, and
just at the labor level. Finding the right people to Services secure the accounts with a strong presentation.
surround yourself at the Leadership Level with These essential tips will reenergize your sales
makes the difference between a business we run Trying to scale your organization to the next level? program to reach new heights.
versus a business that runs us. We’ll explore critical questions such as: what
are key drivers of productivity within your team? Your Value and Marketability: 5 Things You
When do you hire that next manager? How do I Can do This Year Before You Sell
DMINISTRATION
A take old processes and create new more efficient
ones through change management? Scaling your
Your Business
Friday, November 22
AND FINANCE infrastructure is both an art and a science. Let’s Eric Luke, CBSE, CPA, President & CEO, Varsity
get out our paint brushes and calculators and Facility Services; Spencer Moore, CPA, President
Financial Management of the Janitorial solve for a masterpiece! and CEO at Transcend Facility Management
Business Company, LLC; Christi Rohmer, CPA, ABV,
Thursday, November 21 IoT and the BSC – Why It Matters to You Director, Gary Penrod & Associates
Peter Holton, MA, CM & AA; Managing Director, Friday, November 22
Caber Hill Advisors April Bertram, Business Development Manager, Learn steps you can take today to increase the
GOJO Industries value of your company. Hear from the former
This session will explore advanced concepts owner and CEO and CFO of two of our industries
related to financial management of janitorial IoT or Internet of Things is the network of physical largest companies, steps they took to increase the
business. It will cover topics including cash flow objects that enables objects to collect and value of the companies before they sold.
management, budgeting, investing (both back exchange data. In the office building, there will
into the business as well as on behalf of the be over 100 million new connected devices in Growth Mindset 2020
owner individually), and preparing for a transition place by 2020. The data produced from these Friday, November 22
to a new owner. Participants will learn about key devices can be used for tracking building assets, Chad Hendley, CBSE, LDCP; President, IH
financial ratios that indicate the financial health of equipment maintenance, improving operational Services, Inc.; Terell Weg, CSE, Director of
a business and gain an understanding of how to efficiencies, and much more. Learn how Development, MSNW; Danielle Vidal-Johnson,
assess the financial health of their own company. implementing and using IoT in your buildings can Director of Marketing, 4M Building Solutions
From there, the presentation will explore the help solve common challenges with servicing a
concept of cash flow from numerous perspectives: building and understand ways in which you can Looking for booming growth in 2020? In this
the prospective buyer, the new owner, the growing leverage the data to operate more efficiently, session learn how to attack the sales process
company and the mature owner heading toward reduce costs, and increase satisfaction. and gain a competitive edge on the competition
retirement. Finally, the presentation will conclude in your market. Learn from top industry leaders
with a discussion of exit planning, with a specific Increasing Revenue Through Strategic at MSNW, 4M, and IH Services how to generate a
emphasis on how owners can build wealth both Partnerships strong pipeline, covert sales earlier, and increase
within and outside of their business. Friday, November 22 your close rate. This is your glimpse into how the
Michael Herbst, Vice President of Training and big players do it, and do it well - don’t miss out!
Education, DKI Restorting Property
Water damage, floods, natural disaster and Indoor
Air Quality: as a BSCAI Member you can now offer
these services to increase your wallet share and
increase opportunities with your clients through an
exclusive partnership with DKI, North America's *Education sessions updated
largest restoration organization! Attendees will as of August 15, 2019
SECURE THE LOWEST REGISTRATION RATES BY BEING ONE OF THE FIRST 375 TO REGISTER.
A K E R S
T E S P E
KEY N O
Stephen M. R. Covey
Marilyn Sherman
Co-founder of CoveyLink and the
Certified Speaking ProfessionalTM
FranklinCovey Speed of Trust Practice
The SPEED of Trust Front-Row Leadership™ How Top Performers Never
Stephen M. R. Covey is a sought-after and compelling keynote Settle for Balcony Seats
speaker and advisor on trust, leadership, ethics, and high Marilyn Sherman is dedicated to training people to let go of
performance, he speaks to audiences around the world. He obstacles and live and work with courage, commitment, and
is the New York Times and #1 Wall Street Journal bestselling confidence. For the last 22 years, she has motivated audiences
author of The SPEED of Trust, a groundbreaking and paradigm- all over the country, and internationally with topics about hope,
shifting book that challenges our age-old assumption that trust inspiration, and practical tools to implement immediately.
is merely a soft, social virtue and instead demonstrates that
trust is a hard-edged, economic driver. He and business partner With clients in government, corporations, and hospitality, Marilyn
Greg Link also coauthored Smart Trust: The Defining Skill That is known for giving people success strategies to overcome
Transforms Managers Into Leaders, which shares enlightening obstacles, have a more positive mindset, and reduce conflict
principles and anecdotes of people and organizations that are in the workplace. Her live presentations and her accompanying
achieving unprecedented success from high-trust relationships motivational books have been described as "life-changing."
and cultures.
She is a graduate of Washington State University and is currently
He is the former CEO of Covey Leadership Center, which, under an Artist in Residence for High Point University. Her first job in
his stewardship, became the largest leadership development corporate America was with a finance company who saw her
company in the world. A Harvard MBA, he joined Covey management potential early on and put her into a 18-month
Leadership Center as a Client Developer and later became accelerated management program. She eventually became
National Sales Manager and then President & CEO. a training officer for that company writing and delivering their
leadership training.
She is the author of 4 motivational books including her latest
on goal-setting released this year called Is There A Hole In Your
Bucket List? Marilyn is a Certified Speaking ProfessionalTM, the
highest earned designation in the speaking profession with only
12% of speakers worldwide holding this designation.
REGISTER ONLINE AT CONVENTION.BSCAI.ORG/REGISTRATION
Peer-to-Peer Featured Speakers
April Bertram Mark Herbick Annika Jeppesen
Business Development Manager,
Founder and CEO, Pursant Global Customer Insight Manager, Nilfisk
GOJO Industries
April Bertram is the Senior Business Mark Herbick is the Founder and CEO of Annika Jeppesen is Global Customer Insight
Development Director of IoT Solutions at Pursant, LLC. Pursant is an Investment Bank Manager at Nilfisk, a leading provider of
GOJO Industries. April joined GOJO in 2002 that helps middle market business owners professional cleaning solutions and services.
to lead the product development efforts for optimize the value of their businesses, For more than ten years, Annika has worked
the Healthcare vertical market. Since then, manage strategic transactions and with customer insights and how to use these
she has reinvented the GOJO innovation orchestrate liquidity events. Prior to founding insights to develop solutions that truly meet
process, from the front end of innovation, to Pursant, Mark was a serial entrepreneur and the needs of customers across the globe.
market and product development, through buyer/seller of businesses, having bought, Annika and the Global Customer Insights Team
to strategic portfolio management. Most sold and operated over a dozen companies at Nilfisk integrate findings from studies such
recently, April has created new IoT business of his own and advised on countless as this across the value chain in Nilfisk; from
models in healthcare, commercial building strategic transactions in numerous sectors. R&D to Marketing to ensure a customer centric
and other core vertical GOJO markets. approach across the organization.
Spencer Moore, CPA Heather Parker, RBSM David Stein
President and CEO, Transcend Facility Director of Client Services / Business Area Developer, Office Pride
Management Company, LLC Development, CleanOffice, Inc. Commercial Cleaning
Spencer Moore is the President & CFO of Heather Parker was originally hired by For over 30 years, David Stein’s professional
Transcend Facility Management Company. CleanOffice in 2004 and handled a variety of career was in technology and medical
Spencer has a bachelor degree in accounting customer-oriented roles that helped her form devices. He held positions in business
from Pace University, a master degree a deep base of knowledge in the building- development, managing, and executive
from Eastern University, and a professional services industry. In her role as Director leadership including serving as Vice
certification in international labor relations of Client Services, Heather is in charge President of Sales for a division of a Fortune
from Cornell University. Spencer is a CPA and of overseeing all aspects of the client- 500 medical device company. He now is
has been developed by attending seminars experience and focuses on client-retention President of Office Pride of East Texas and
nationally and internationally in leadership and expanding existing client relationships. Area Developer for Office Pride, in Tyler, TX.
development, commercial excellence, and Heather is an active member of BSCAI and David is Campaign Chair for United Way
operational excellence. Spencer worked ten serves as the Vice President/President Elect of Smith County, Executive Board Member
years as a financial professional and business for the Mid-Atlantic Chapter. for East Texas Center for Nonprofits and
administrator for a global Fortune 100 Tyler Chamber of Commerce Government
public company. Committee Chairman.
SECURE THE LOWEST REGISTRATION RATES BY BEING ONE OF THE FIRST 375 TO REGISTER.
Registration, Housing and Travel
New this year, Contracting Success Conference registration prices will be based on ticket
availability. Secure the discounted registration rates by being one of the first 375 registrants!
Registration Member Non-Member
SOLD OUT! Full Conference - Series A (200 Tickets Available) $495 $925
Full Conference - Series B (175 Tickets Available) $550 $980
Full Conference - Series C $650 $1,025
Bidding and Estimating Seminar $175 $199
ISSA Education Seminar Package Early-Bird
(The regular ISSA add-on rate begins September 18 and is $379.) $279 $279
Additional Ticket for Receptions $35 $35
One-day Pass (for Thursday or Friday) Limit one per attendee. $300/day $300/day
VIP Add-On (30 Tickets Available) $500
Includes: Reserved general session seating, VIP conference badge, red carpet registration line, attendee
limited edition BSCAI product, backstage access with the keynote speakers and photo opportunities, and
various hotel amenities.
*The VIP Add-On must be purchased in addition to a full conference registration.
JOIN BSCAI AT THE BELLAGIO LAS VEGAS
3600 Las Vegas Boulevard South • Las Vegas, Nevada 89109
The BSCAI room block rate is subject to availability up until Wednesday,
October 9, 2019 or until the hotel sells out (whichever comes first). After this date,
reservations will be accepted by the hotel based on availability and at the hotel's
prevailing rate. Attendees can book online at convention.bscai.org/Hotel or by
calling the hotel directly at 1-888-987-6667.
Why You Should Stay at the Bellagio Las Vegas Hotel Cancellation Policy
The Bellagio is a resort, luxury hotel and casino on The hotel requires all reservations to be guaranteed
the Las Vegas Strip in Paradise, Nevada. Inspired by with a deposit equal to one night room and tax.
the Lake Como town of Bellagio, Italy, is it framed Should you need to cancel a reservation; the deposit
for its elegance. With the stunning fountains out will be refunded if notice of cancellation is given
front, the fresh flora of the Bellagio Conservatory and seventy-two (72) hours prior to arrival.
Gardens, the warm guestrooms and luxury fashion
boutiques, every last detail is designed for luxury.
By staying at the Bellagio Las Vegas in the BSCAI
block, you will maximize your business networking
opportunities at BSCAI 2019 Contracting Success
Conference.
REGISTER ONLINE AT CONVENTION.BSCAI.ORG/REGISTRATIONTHINGS TO SEE AND
DO IN LAS VEGAS
Las Vegas is home to an exhilarating nightlife,
outdoor activities, world-class restaurants and more!
Here are just a few of the highlights:
THE STRIP
Strolling down the world-famous strip, you'll find
iconic landmarks, including the Bellagio Fountains,
the Eiffel Tower at Paris, Las Vegas, the pyramid
and sphinx belonging to The Luxor and The
Venetian's Grand Canal.
CIRQUE DU SOLEIL
Cirque du Soleil is known for its incredible
acrobatic feats, which are performed with an
unrivaled level of artistry. Performances can be
seen at The Mirage, The Bellagio, Mandalay
Bay, Treasure Island, MGM Grand, and New
York-New York.
THE NEON MUSEUM
Located on Las Vegas Boulevard just north of the Mob
Museum, the Neon Museum pays tribute to the bright
lights found on the Las Vegas strip. The museum offers
guided tours of what's known as the "boneyard."
SECURE THE LOWEST REGISTRATION RATES BY BEING ONE OF THE FIRST 375 TO REGISTER.FIRST CLASS
U.S. POSTAGE
PAID
Chicago, IL
Permit No. 4184
BSCAI Headquarters
330 N. Wabash Avenue
Suite 2000
Chicago, IL 60611
convention.bscai.org
#ContractingSuccess19
BSCAI
contracting
success
201 9 C O N F E R E N C E
Register at convention.bscai.org.
NOVEMBER 20-22 • LAS VEGAS, NEVADA • BELLAGIO AND LAS VEGAS CONVENTION CENTER
As The Business Resource for Contractors™, BSCAI’s Contracting Success Conference will provide you with
the tools you need to propel your business forward and win industry connections, growth opportunities, and
insightful education. Join us in Las Vegas for the leading event in the BSC industry where everything is bigger,
better and brighter.You can also read
