Student Handbook 2019 -2020 - Bath College
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2019 -2020 Student Handbook
Welcome to our College
I am pleased you have chosen to study at Bath College
and hope that your time here is successful and enjoyable.
Welcome
We want to give you the best chance to achieve your
personal goals, whether they are to progress to a higher
level of study or to help you get a job. Whatever you want
to do, we want you to have the best possible support,
to Bath College
advice and guidance.
In this handbook you will find a complete guide to the
College’s support services - what and where they are and
how you can get in touch with them. Please use these
services as they can help you to make the most of your
time at the College and prepare you well for your next
step.
We also hope that you will get fully involved in the many
activities that will be on offer during the year through the
Student Welfare and Participation Team and the Student
Union. Keeping fit and healthy, and enjoying some rest
and relaxation with friends, is all part of your college
experience.
When starting at College there is much that is strange and
sometimes difficult to get used to. We want everyone in
the college to be and feel safe. If you have any worries or
concerns contact your tutor, or the Student Welfare and
Participation Team, who will help you access the support
you need.
I wish you well in your course and hope you enjoy your
time at Bath College.
Laurel Penrose
Principal & Chief Executive
Bath College
Senior Leadership Group
Principal Laurel Penrose
Deputy Principal Jayne Davis
Director of Human Resources Barbara Owen
To contact a member of the Senior Leadership Group,
telephone the Executive Assistant on 01225 328734.
Term Dates
2019 –2020
Autumn Term 2019
Term 1 Wednesday 4th September – Friday 25th October 2019
Term 2 Monday 4th November – Friday 13th December 2019
Spring Term 2020
Term 3 Monday 6th January – Friday 14th February 2020
Term 4 Monday 24th February – Friday 3rd April 2020
Summer Term 2020
Term 5 Monday 20th April - Friday 22nd May 2020
Term 6 Monday 1st June - Friday 26th June 2020
Contents
Introduction Tutors & Tutorial Support 24 ICT Code of Conduct
Pro Monitor 24
Additional Support with Your Studies 9
What the College will do for you 24
Computer and IT Facilities 49 Maps
Assessment of Your Work and Appeals 9 Username 49
Feel Safe 26 City Centre & Somer Valley Campus 58
Attendance/Punctuality 9 Hardware 49
Keep up to date 28
Bullying and Harassment 10 Network 49
Childcare 10 WiFi 49
New to Bath?
Complaints 11
Students’ Union Usage 49 Driving in the UK 61
Computer and IT Facilities 11 Enrichment30 Security 49 Working while you are studying 61
Conduct 12 Volunteering 31 Internet 50 The Law 61
Drugs and Alcohol 12 What does your Union do? 32 Software 50 Finding Your Way Around the College 61
Equal Opportunities 12 Want to get involved? 32 Saving your work 51 Other Useful Telephone Numbers and
Exams and Awards 13 Join a Society 33 Printing 51 Addresses 62
Health and Safety 13 Set up a Society 33 Virtual Learning 51 Leisure 63
ID Cards 14 Learner Voice 34 E-safety and Acceptable Use of Shopping 63
Illness at College 14 Change it 34 Technology Policy for Students 53 Personal Details 64
Library 15 Course Reps 34 Student Acceptable Use Agreement Form 55 Personal Safety 64
Studying in the Library 15 Religious Support 65
Printing and Photocopying 15 Student Well-being Library Resources Travel 65
24/7 Virtual Library 15 Visas and Immigration 66
Mentoring 36 Resources available to you in the Library 57
Money Matters and Funding 16 Applications for Extensions to Student Visas 66
Peer Support Network 37
Parents/Carers of Students 16 What’s on in and around Bath? 66
Counselling 38
Smoking 16 Tourist Information 67
College Nurse 39
Recycling Facilities 16 College Values & Code of Conduct 40
Student Advice Centre Careers Service 17
Student Advice Centre
Student Welfare Enrolments 43
&Participation Accommodation 43
Safeguarding 19
Student Funding 44
Prevent 19
Travelling to College 44
Student Welfare Officers 20
Admissions (Returning Students) 44
Mental Health 21
Careers and Employability 44
Counselling 21
Managing your Money 46
Nurses 22
Medical Matters 47
Chaplaincy 22
Emergency Situations 47
Participation Team 22
Students Union 22
Freshers’ Week 23
Course Reps 23
A-Z of Things You Need to Know
Additional Support with Attendance/Punctuality
Your Studies Whilst at college, it is important to attend
If you have a learning difficulty, disability classes regularly and on time. In our
or other support need, we will give you experience, students who attend all
additional support. Early in your course, their classes are more likely to pass their
we will give you an assessment to help us course.
arrange the support that you may need We will agree to you missing a class for:
in order to complete your course. We • A medical appointment that cannot
can also provide dyslexia assessments be arranged outside college hours
and help you apply for any special (i.e. not a routine doctor’s or
examination arrangements that you dental check-up but a hospital or
need. Every year, lots of students benefit appointment with a specialist that
from this extra support. cannot be negotiated)
For further details visit the Learning Skills • A religious holiday
Team or phone (01225) 328653. • A visit to a university or college either
to attend an open day or a career
Assessment of Your Work related interview
and Appeals • An appointment with a careers
If you feel that a grade or mark you have advisor
been awarded for your work does not
Introduction
• If you have to look after a family
reflect its quality, or if you want to ask for member or other person for whom
more information about your grade, you you have a caring responsibility, (this
should first see the person who assessed cannot be a regular event - nor can it
your work. The assessor will explain their be to care for someone if you are not
decision. If you are not satisfied with this identified as a carer)
you can appeal against your grade.
• Taking part in a sporting, volunteering,
The Assessment Appeals Procedure is performing or other activity as a
available from tutors, Reception and the representative of the College or at a
Student Advice Centre. significant level of achievement
You must be careful not to plagiarise • Taking part in a competitive activity
(copy without referencing the source) organised by the College or the
other people’s work by presenting it as Students’ Union
if it is your own. Plagiarism is an offence • Attendance at a funeral
that is subject to the student conduct
procedures. Your teacher will explain • Death of a close relative or friend
what plagiarism is and how you can • Severe disruption to transport (e.g. a
avoid plagiarism in your work. rail or bus strike)
• Driving test
• College course rep, learner expert
panel or committee meeting
8 9
We will not authorise absences for the Complaints Printing
following reasons: All students are given a £10 a year
If you want to raise a concern, we will
• Holidays make every effort to help you. The annual printing and copying allowance
first step usually involves you talking to with Students on selected courses
• Illness, except in the case of serious, ongoing
someone who may be able to help you being allocated more. When printing
illness which results in repeated absences
sort out your complaint. If this does not from a College PC you will be notified
and evidenced in writing by your own
help, or if you are not sure who to discuss how much a print job will cost before
doctor or specialist
the matter with, you should speak to a it is printed. Think before you print! Your
• Work which is not part of the your member of staff or write to the Principal. student ID card will provide access to
programme of study All complaints are taken seriously, all multifunctional devices for printing,
• Leisure activities investigated, and the outcome of the copying and scanning. Additional print
• Birthdays or similar celebrations investigation is reported back to you. credits can be purchased from the Library
A copy of the Complaints Procedure or College Shop.
• Child-minding siblings or looking after people
for whom you are not identified as a carer and advice on how to use it, is available Virtual Learning and Email
from Reception and the Student Advice
• Driving lessons To help you, the College has a ‘virtual
Centre.
Your tutor will explain the full absence and learning environment’ called “Moodle”
punctuality policies to you in a tutorial early in available online 24/7. All students have
Computer and IT Facilities an email address to communicate
your course. Failure to maintain a good level of
Outside class you can use the computers with teaching staff and each other.
attendance/punctuality will result in disciplinary
in the Library, provided you have your Some departments also use Facebook.
action.
Student ID Card. All students aged 16 For computer enquiries and bookings,
and over have access to free WiFi whilst please phone (01225) 328899
Bullying and Harassment on any of the College sites. The Code
If you feel you have been harassed or bullied You will be provided with a student email
of Conduct for the Use of IT Facilities
- don’t put up with it. Tell someone, e.g. your account that you can log into through
tells you about the rules that you need
course tutor or the Student Welfare Officers. The Moodle. You can use this to easily
to be aware of and abide by. The
College takes these matters very seriously and communicate with staff and college
College does not tolerate the misuse of IT
the conduct procedures may be used to deal services.
facilities. Use of another student’s card/
with bullying and harassment. If you do not feel Username is strictly forbidden. For more information visit Help pages of
able to talk, you can email: Moodle or contact the IT Helpdesk on
Saving Your Work
safe@bathcollege.ac.uk (01225) 328651
You should save any files you create to
Details of our policy on bullying and harassment
your ‘home space’ on the College IT
are available on Moodle – the student intranet.
Network (U:\ drive or the folder with your
user ID when on a Mac). Only use a
Childcare memory stick for backup copies of your
The College has a Learner Support Fund files or to take them home. Alternatively
that could be used to subsidise child care you can store or back up your files using
arrangements depending on household the college One Drive or Google Drive
income and funding availability. Please using your College provided account.
contact the Student Advice Centre to discuss
applying for funding.
10 11
Conduct Equal Opportunities Exams and Awards Health and Safety
The College will do everything it can to The College is committed to promoting Your teacher will explain to you which The College must provide a safe place
help you to do well at College and has equality of opportunity and celebrating qualifications you will be taking as part for staff and students - and you have a
a Code of Conduct for students to tell diversity. We will adopt measures to of your course. They will tell you if you responsibility to follow the Health and
you what we expect you to do in order need to do anything to register with Safety policies and procedures of the
combat discrimination on grounds
College. Together, we can ensure that
to be successful (see ‘What the College of race, colour, nationality, ethnic or the awarding body and enter for any
we work and study in a safe environment.
expects from you’ on page 40 of national origin, sex, age, health status, exams that you will take. Your teacher You must tell a member of staff if you see
this section). disability, sexual orientation and political will check that you are registered for something that you think may be unsafe.
If you do not comply with the Code or religious beliefs. the award and/or entered for the
Fire
of Conduct - for example, if you miss examination.
We ask you: If you hear a fire bell you must leave
classes, do not give in assignments or are • To co-operate with your fellow students Some students are entitled to special the building immediately and go to the
disruptive - your tutor may start conduct and staff arrangements in their exams - for nearest assembly point. See page 58 to
proceedings. example, extra time if you have dyslexia. locate the assembly points.
• Not to use racist, sexist or other
In the case of a serious breach of If you think you may be entitled to
discriminatory language, jokes or Lock Down or Armed Attack
discipline, a student may be suspended special arrangements for your exam,
materials Although it is very difficult to plan for
or even excluded from College. If you contact Learning Skills on 01225 328653.
• To challenge others if they treat every emergency situation; the College
are under 18 we will inform your parent/ people unfairly has procedures in place to help ensure
carer of any formal conduct meetings. It is very important that you do this the safety of students, visitors and
• To let us know if you are aware of any early on in the academic year as members of staff in the case of rare
discriminatory behaviour different awarding bodies have varying or unlikely emergencies. Refer to your
Drugs and Alcohol deadlines for applying for exam access Health & Safety Handbook for more
• If you feel that you have been
The College will not tolerate the use, arrangements. information.
harassed or discriminated against,
possession or distribution of illegal
please do something about it; (See
substances on College premises. Safety Notices
‘Bullying and Harassment’ on page 10
Disciplinary action will be taken against In each room, near the door, there is
of this section) a safety notice. This tells you what to
any student who does not adhere to this
policy. • If appropriate, you could tell the do in the case of fire, emergency or if
person whose behaviour is offensive - someone needs first aid.
We also know that alcohol and illegal they may not realise what they have Please take the time to read this notice in
drugs can affect someone’s ability to done each room that you use.
learn. For this reason a student may be
asked to leave a class if the lecturer • To use the College complaints First Aid
suspects they are under the influence of procedure - your tutor will be able to If you need help with someone who is
alcohol or illegal drugs and disciplinary help you injured or ill go to the nearest phone
action may be taken. • To report the incident to the Students’ (there is one in staff offices and
Union President on 01225 328524 or to administration rooms), and ask someone
We recognise, however, that students to contact a first aider. Alternatively, go
the Student Welfare and Participation
may feel that they have a drink or a drug to Reception and ask for a first aider.
Manager – Theresa Hallett, telephone
problem which they are trying to sort out.
(01225) 328569 or email safe@ Security/Personal Possessions
If you are in this position, you can contact
bathcollege.ac.uk Please keep your personal possessions
the College Counsellors and College
More information can be found at with you at all times unless you are
Nurses. (See above for details of how to provided with a secure facility. The
discuss your concerns confidentially). the Equality and Diversity link on the
College cannot be liable for any loss or
College’s website. damage to your personal property.
If you are taking any prescribed
medication that may affect your College Never leave your possessions in walkways
life you should tell your tutor. or by the side of tables as someone
could trip over them.
12 13
Do not bring anything in to College Library Studying in the Library
that could be considered a dangerous
or offensive weapon. If your course Bath College Library provides access to You will find PCs, Macs and study tables/
equipment is potentially dangerous, a wide range of information, learning booths in the Library, as well a range of
you must follow the Health & Safety resources, study facilities and IT work information sources for your course, such
guidance about carrying it. Our security stations. as books, online resources, magazines,
team is here to help you. Library services are available at both newspapers and DVDs. There is also a
campuses as follows: range of “reading for pleasure” books,
ID Cards including fiction, and information on
In the interest of improving college City Centre Campus – First floor of student life. Staff are always available to
security all students are expected to Macaulay Building: help you with your research.
wear their student ID cards on a lanyard Mondays to Thursdays 8.45am-6.30pm
at all times while they are at college. The Printing and Photocopying
Fridays 8.45am-4.30pm
ID card must be clearly visible and there
will be regular ID checks to ensure all Multifunctional devices in the Library are
students wear their ID cards. Somer Valley Campus – Cam Building: for printing, photocopying and scanning.
Your Student ID will give you access to
Illness at College Mondays to Friday 9am-1pm and these, and staff will advise you on their
1.30pm-4.30pm use.
You should advise your course tutor as
soon as possible if you have any special (Please check Moodle for details of
medical conditions. holiday opening). 24/7 Virtual Library
If you feel ill at College, contact a Go to the Library Desk to: These resources include e-books,
member of staff who will call a first aider. encyclopedias, online video streaming
We can then discuss with you what the • Borrow books, laptops or
and magazine databases covering
next step will be, from going home to headphones
every subject.
taking you to hospital. • Get help finding resources and
information for your assignments
• Get help with photocopying, printing
and password resetting
To extend a loan, or for advice when you
are not in college, email:
library@bathcollege.ac.uk
There is an online catalogue for
searching books and eBooks.
As an enrolled student you are entitled
to borrow up to 12 books and other
resources; you will need to produce your
ID card each time.
See page 56 of this handbook for more
information about resources.
14 15
Money Matters and Funding Parents/Carers of Students These are located in all public areas and
circulation spaces, and smaller dry mixed
Guidance on sources of financial help We know that most parents are
recycling units are located in all staff and
is available from the Student Advice interested to know how their son or
photocopying areas.
Centre. daughter is getting on at College. Many
parents are also providing a high level of Please use the bins to support the
They will help you with the Learner
support for students. College’s sustainability strategy.
Support Fund, Childcare Fund and the
Bursary. For this reason we may contact your
parents (if you are under 18 on the 31st Student Advice Centre
Guaranteed Bursary of £1200 Careers Service
August in the year you start a full-time
Students 16-18 are eligible for a course) for the following reasons: Based in the Roper Building, the Advice
guaranteed bursary of £1200 if you are: team consists of our College Advisors
• To give them a copy of your tutorial
• in care progress review and a Careers Personal Advisor.
• a care leaver • To tell them if your attendance has not We can help you with :
• getting income support OR Universal been satisfactory • Finding out which careers could
Credit suit you
• To tell them if you have been involved
• are disabled and get both DLA and in an accident or health emergency • Providing information and advice
ESA/PIP OR Universal Credit at College about full and part-time courses
To apply, please complete an application • To tell them if you have been involved • Exploring your options and planing
form and provide evidence of your in a serious disciplinary matter for the future
benefits or a letter confirming that you are/ • To ask them where you are if you have • Job hunting – CV writing,
were in care. been absent from College without interview skills
www.bathcollege.ac.uk/funding contacting us • Applying to university or for
• To invite them to a consultation apprenticeships
Learner Support/Childcare Fund
evening with your tutor
If you are from a low income household For advice, there are drop in sessions
you may be eligible for help from this Smoking every Monday, Tuesday and Thursday,
fund towards the costs of studying. 12-2pm.
You may get help towards: The College is an entirely “Smoking Free”
site (including E-Cigarettes) except for We have a range of careers software
• Course fees the clear designated areas. that you can access on Moodle and
• Materials there are also resources in the Library.
• Trips that are part of your course within Contact the Advice team on
the UK and are a course requirement 01225 328529 or email at
• Travel costs to University open days adviseme@bathcollege.ac.uk
and interviews (up to 3 visits)
• Travel if you live two miles or more
from College
The Learner Support Fund is means
tested so applicants will need to provide
information about the income of their
household when applying. Application
Recycling Facilities
forms are available on our website or The College has installed highly visible
from the Student Advice Centre. recycling stations around the College
campus in an effort to reduce the
16 amount of waste it sends to landfill. 17
Safeguarding
We want everyone at the College to be
and feel safe. If you are worried about
anything, talk to any member of staff
that you trust, or email:
safe@bathcollege.ac.uk
For further information, see the
Feel Safe section on page 40 of this
handbook.
Prevent
Safeguarding our students, staff and visitors
is an important issue to us.
Another aspect of safeguarding is the
Student Welfare
PREVENT duty which requires the Further
Education sector to have “due regard to
the need to prevent people from being
drawn into terrorism”, supporting terrorism
Participation &
or being drawn into non-violent extremism.
There is a duty to ensure that those
identified with vulnerabilities are given
appropriate advice and support.
Student Union
The Government has defined extremism
as “vocal or active opposition to
fundamental British Values”, which include:
• Individual Liberty
• Rule of Law
Contact Details •
•
Democracy
Mutual respect and tolerance of
Telephone: 01225 328540 different faiths and beliefs
Email: Participation@bathcollege.ac.uk This includes not discriminating against
those with protected characteristics
Website: www.bathcollegesu.co.uk
(Equality Act 2010), namely:
• Age
• Disability
/bathcollsu @bathcollsu • Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
@bathcollsu • Race
18 19• Religion and belief Mental Health Advisor
• Sex To practically support students via group work or one to one appointments with any
• Sexual orientation mental health issues for example, worry management, life-balance, low mood, living
with anxiety, self-care, and stress reduction. Please contact the Advisor on 01225 328
Under the PREVENT duty, Bath College 548
has a designated Single Point of Contact,
who is Theresa Hallett, Student Welfare & Mental Health First Aid
Participation Manager
Trained to practically support students when they are worried and upset or are
College staff have been briefed on the experiencing a mental health issue. In the first instance please seek support from your
range of vulnerabilities that would indicate tutor or the main reception.
that an individual may need support.
Although having one or more of those Counselling Service
characteristics will not necessarily drive
someone to terrorism, it is a possibility, and
(Off The Record)
staff are being urged to be vigilant and If something is concerning you and you need someone to talk to, the Student
to report any concerns to a safeguarding Counselling Service is here to help. This confidential service is available during term
officer. time on the third floor of the Macaulay Building City Centre Campus and Cam
Building at Somer Valley Campus.
Bath College also regularly monitors and
reviews internet use of staff and students The City Centre Campus Counsellors, can be contacted for appointments on
against safeguarding and Prevent (01225) 328698 (direct line). Confidential text 07991766 784.
categories. For Somer Valley Campus, the counsellor can be contacted for appointments on
07787 418 248.
Student Welfare Officers You can also make appointments via counselling@bathcollege.ac.uk
The Student Welfare Officers help
students who want support with anything
that may affect them being able to
succeed at College.
This help is very practical and can
include:
• Funding & budgeting
• Personal issues
• Course worries
• Work life balance
• Health & wellbeing
They can be contacted on:
City Centre - 07973 851 462
Somer valley - 0781 980 754
20 21Virgin Care Nurses find this a sanctuary for quiet reflection, Union is run by a team of elected student Course Reps
Nurses visit the College every week and prayer or meditation. The space is officers and supported by members of
Every class will elect a student to act as
hold drop in clinics. designed to be used by people of all the Student Participation Team.
Course Rep within the first 2 weeks of
faiths and none and as such we simply
Call in for: Students run the Students’ Union your course. The Course Rep gathers
request that all who use it do so out
• Free and confidential advice through the Executive Committee student feedback from their class to
of respect for those of a different faith
• Contraception: condoms, pills, which consists of: bring to the 3 meetings that take place
traditions.
injection • President over the year. At these meetings senior
The College Chaplain, is responsible for • Vice President – Community and managers and heads of department are
• Pregnancy testing
this space and can be contacted via Well-Being available to talk through feedback and
• Drug/alcohol concerns the Student Welfare and Participation help to improve the college experience.
• Stop smoking support Team located in the Students’ Union. • Media and Promotions
This makes sure all learners have the
• Mental health support • Events Officer opportunity to influence how the college
• Weight monitoring Participation Team • Equality and Diversity Officer is run.
• Any health-related issues This team work together with students • Sports and Societies Officer
The City Centre Campus Nurse can be and staff to organise a wide range of • Higher Education Officer
contacted on 07967837053 or e-mail volunteering, activities, trips and events.
• International Students Officer
nurse@bathcollege.ac.uk Look out for details at the Freshers’ Week
Fair, on College noticeboards, on Moodle • Open Portfolio Officers
The Somer Valley Campus Nurse can be
contacted on 07810 851061 or e-mail or on our Facebook page. There will Elections for these posts will be held in
svc.nurse@bathcollege.ac.uk always be something going on! October and March.
Facebook /bathcollsu Contact us on:
Multi-Faith and No- Faith Facebook /bathcollsu
Chaplaincy Students’ Union Twitter and instagram @bathcollsu
The College Multi-Faith Chaplaincy As a student at Bath College you are www.bathcollegesu.co.uk
provides pastoral care and spiritual and automatically a member of the Students’
practical support, particularly at times of Union (unless you tell us that you do not Freshers’ Week
personal crisis, illness and bereavement. want to join). This automatic membership
allows you to benefit from the hundreds Freshers’ Week takes place from week
The Chaplaincy is not specific to one commencing Monday 16th September.
faith group but aims to help students to of discounts available on goods and
observe their faith or explore spirituality services both locally and nationally by All the clubs and societies organised
generally. This includes helping students purchasing an NUS Totum card. by the Students’ Union have stalls or
to make contact with other faith groups The Students’ Union areas at both information at the Freshers’ Fair. We give
and places of worship such as The campuses are available to all students; a away a number of freebies, and have
Mosque in Bath. place to relax and meet your friends. You many outside organisations, such as banks,
will find a pool table, table tennis, football restaurants, shops and gyms attending.
The Chaplain is always available to
offer guidance and advice on any table and our enthusiastic staff team.
issues affecting students as part of There is also a space which can be
the College’s welfare provision. The booked for social activities such as clubs
Chaplain’s office is located in the and society meetings.
Students’ Union. The most important functions of any
The College also has The Sanctuary, a Students’ Union are to represent the
Prayer and meditation room set aside views of the student membership and to
by the college and is available to all provide recreational activities. In order
students and staff. We hope you will to carry out these functions the Students’
22 23Tutors and Tutorial Support Pro Monitor • Regular target-setting and review
tutorials if you are a full-time student
Tutors for full-time students The Pro Monitor programme monitors the
individual progress of students against • A caring and supportive environment
What’s the difference between a their personal targets and presents all • Assignments that are planned to take
lecturer/teacher and tutor? the relevant information on one simple account of your workload and that
• Your lecturer/teacher is there to page. The data ranges from grades, are assessed fairly. The results of the
provide you with lessons, materials attendance and any disciplinary issues assessments will be returned to you
and activities that you need in order through to pastoral targets and goals. within 15 working days
to pass your course • Information about exam times 15 days
Pro Monitor helps students by allowing
• Your tutor is there to keep an eye before the exam is due to take place
them to easily assess their individual
on your progress at College and to • Advice on your options after your
progress against personalised goals,
ensure you receive the support you course
giving you greater ownership of the
need to make the most of your time
learning process and encouraging you
here. Your tutor may also be one of Parents/Guardians of students aged
to perform to a higher standard.
your teachers. 18 and under on full-time courses can
Your tutor will: What the College expect us to provide:
• Parents handbook (online)
• Provide you with an induction into the Will Do For You
College • An invitation to a new parent
In the first two weeks of your course we information evening
• Monitor your attendance, punctuality
will provide: • Copies of each progress review
and progress
• A thorough introduction to the • An invitation to a meeting to address
• Help you get the most from the College, the services we provide and any serious disciplinary issue
services the College offers to support your course
you - if you need help, your tutor will • Help with setting targets for your time
know where you can get it We will ask you to help us to improve
at College the College through:
• Help you to set targets that you need • A student handbook and, for full-time
• Student satisfaction surveys
to make progress through your course courses, a course handbook • Discussion groups with the Principal
• Check if you need extra support with and other senior managers
your work To help you achieve on your course we • Your course representative
• Listen to you if there are personal will provide:
• The Students’ Union - Question of the
issues that you want to discuss and • A probationary period for the first six
month
advise you of extra support you can weeks of your course
• Tutorial discussions
have, to help you with these issues • Well prepared teaching programmes
that are appropriate to your needs • Teaching & Learning reviews
• Organise trips and activities that
will give you opportunities outside and the requirements of the exam • Organise trips and activities that will
your course and develop your board give you opportunities outside your
employability skills • Classes that begin and end on time course and develop your employability
• Qualified and experienced staff skills
• Write reviews of your progress - and
send a copy to your parents/guardian • A safe, high quality learning • Write reviews of your progress - and
if you are 18 or under environment send a copy to your parents/guardian
• A Learning Centre, computing if you are 18 or under
• Write a reference for you when you
facilities and services to support your • Write a reference for you when you
complete your course
studies complete your course
• A tutor to support you during your time
24 25FeelSafe
We want everyone at the College to be and feel safe. If you are worried
about anything, talk to your tutor in the first instance or any member
of staff that you trust or you can email a duty safeguarding lead on
safe@bathcollege.ac.uk
The senior designated safeguarding leader is Jayne Davis – 01225 328782
The Student Welfare Manager is Theresa Hallett – 01225 328569
Please make sure that you:
Take note and abide by all of the health and safety instructions you have
been given by the College.
Take note and abide by all of the E-Safety instructions you have been given
by the College.
Try to lead a healthy lifestyle – the College nurse can offer advice to support
this.
Don’t put yourself at risk at home, in College, at work or when using the
internet etc
Tell us if anything is happening to you, or someone you know, that you think
is causing worry, distress or physical harm
26 We can help! 27Students’ Union
The Students’ Union is a group of students elected to represent and promote the
interests of students at College and national level. The Students’ Union is run by the
Executive Committee made up of 10 positions on each campus led by the full-time
President.
All students automatically become members of the Students’ Union. This means every
student has the chance to get involved in their Union and get their voice heard in how
not only the Students’ Union is run but also the College.
Dan Ball
Student Welfare Vice President
Keep up-to-date Suggestions Nathan Tshitenge
Keep up to date with all of the If you have any suggestions for activities,
activities and events going on events or anything else we do, please Student Union Advice President
around College in the following feel free to pop in to our office based in
ways: the Students’ Union or contact us on the
details on page 43.
Join Bath College Student Participation Molly Cook
We are always looking for new ideas and
Team on Facebook to be sent all the
latest news and information as well as
want to make sure what we offer is what Equality & Diversity Officer
YOU want!
pictures of all our events:
www.facebook.com/bathcollsu
twitter: @bathcollSU
www.bathcollegesu.co.uk
Notice Boards – We have over 30
notice boards around College so keep
an eye out for posters and notices
Pop in and see us! – The best way to Contact details
find out what is going on.
Bath College Students’ Union Bath College Avon Street, Bath BA1 1UP
Telephone: (01225) 328540 • www.bathcollegesu.co.uk
/bathcollsu @bathcollsu @bathcollsu
28 29Enrichment Volunteering
Activities & Trips Volunteering can be really fun,
adaptable to fit into your spare time
to get involved in! and is an amazing way to get involved
in College life and your community,
strengthen your skills and set yourself up
Each year the team produce an activity programme. It will tell you all the fun things
for a budding career.
we have planned for you to take part in.
Included in the programme are: Awards
• Trips We run the following awards for
• Sports volunteers to get the recognition they
deserve:
• Volunteering
Bronze award: 3 hours or more volunteering
• Activities and tasters
• Awareness days Silver award: 15 hours or more volunteering
Gold award: 50 hours or more volunteering
We cannot put on these activities without your help. Platinum award: 75 hours or more
We need YOU to tell us what activities you would like to do! We are always open to volunteering including 25hrs leading your
suggestions so if you have an idea for a trip, volunteering activity or taster session let own project
us know and we will look at putting it into the next programme. Volunteering drop-in – first Tuesday and
Thursday of every month, 12-2pm
Come find out what you can get
involved in, we can help you find the
perfect opportunity at college or local to
you, as a one-off or something regular.
You can also register your hours, work out
what skills you have developed and how
Volunteering
to put them on your CV.
Find out more
Sport Awareness Visit our office for a chat, and see our
Look on the moodle Days Activities Calendar for info on charity
calendar for a full list street collections, Children In Need, Ted’s
of activities and trips Big Day Out, Christmas Jumper Day,
for this year. College Open Evenings and International
Café.
www.moodle.citybathcoll.ac.uk/moodle
(click on ‘Student Participation’ then ‘Volunteering’)
www.facebook.com/bathcollsu
click on ‘Notes’
Trips Activities www.twitter.com/BathCollSU
30 31What does your Union do? Join a Society Set up a Society
• Organises student events Societies are student led groups that get Don’t see a society of interest? Then why
• Promotes and supports the sports programme together to share their common interest. not set up your own? You can set up
Societies are a great way to meet new a society for almost anything. You can
• Organises celebrations and parties
people or just to spend time with those then attract members and get some
• Raises money for charity (RAG) that share your interests. Bath College funding from the Students’ Union to
• Promotes and supports student societies has the following Societies: carry out your activity. Pop down to the
• Raises awareness of student issues through campaigns • Film Club Participation Team with your new society
name and we’ll get you started.
• Represents students views at course and college level to senior management • Knitter natter knitting society
• Influences college policy to benefit the needs of students • LGBT – Lesbian, Gay, Bisexual and
transgender
• RAG (Raise and Give charity
fundraising)
Want to get involved? • Volunteering Society
Here’s how... • Animé
• Dungeons and Dragons
Elections • Debating Society
Elections run every October and May to recruit new members to the Students Union
Team. Talk to the President or Participation team to find out how to get involved.
Join a committee:
The Students Union runs three committees to help and direct them in their role,
which any student can join:
• Communications Committee – Join to help produce all of the SU media
• RAG Committee – Join to help raise money for charity
• Entertainments Committee – Help organise the College parties
32 33Learner Voice Course Reps
The Learner voice is about giving learners What is a Course Rep?
the opportunity to have a say about their A Course Rep is elected by their course
college experience, to make it as good mates to represent their views to the
as it can be. The Students’ Union lead College and share them with us at
a number of activities to give you an three meetings each year.
opportunity to speak up and shape the Reps ask their course mates how things
college. are going at college, discuss any
concerns, issues or positive feedback
and tell us about these at their
Change it department’s termly meeting.
These meetings are also attended by
Change it is an on-line ideas site. It works the College’s Senior Management.
in 3 stages:
Benefits
1. Simply find Change it on the
SU website and submit any idea you All Course Reps receive training, they
have to improve the college. develop a variety of useful skills which
will look great on your CV or UCAS
2. Vote on the best ideas. application, you will earn a bronze
3. The ideas with the most votes will volunteering certificate too. See page
be taken forward by the Students’ 47 for volunteering info.
Union to improve. How to become a Course Rep
Visit www.changeit.bathcollege.ac.uk to Talk to your tutor at the start of the year
submit and idea or vote on other ideas. who will be arranging a class election
to appoint the Rep for your course.
34 35Peer Support
Network
The Peer Support Network at Bath
College is all about students helping
students. The support can relate to
practical or social aspects of College life.
Buddying:
Buddying helps you to settle into College.
Your Buddy could help you to find your
way around campus, engage in College
Student
activities, build friendships and generally
show you the ropes of College life!
Buddying is an informal support system.
You might see your buddy in a larger
Well-being
group or one-to-one. Whatever you
decide, they will be a friendly point of
contact during your first few weeks at
College.
Peer and Face-to-Face Mentoring:
Mentoring Peer mentoring can offer support in
answering any questions you may have
about college life.
What can a mentor do for me?
Peer mentors can provide informal help
The student welfare offices offer students turn, arrange an appointment with the on a range of issues, from settling into
a private space to talk over their College Mentor at a time that suits you. college to managing study related
concerns and then works with them concerns.
The mentors can:
to identify the best course of action.
• Talk to staff members on your behalf You can speak to a peer mentor face-
Mentoring covers a range of areas
including: • Recommend College based services to-face or via their Facebook page –
that could help Bath College Peer Mentoring.
• Housing
• Put you in touch with organisations in If you have any questions please
• Finance/funding the local area email Ivanna:
• Course concerns • Help you arrange appointments for Ivanna.harvey@bathcollege.ac.uk
• Bullying extra support -
• College complaints and compliments
Contact:
• Personal worries about College or
home City Centre Campus:
01225 328541 or 07973 851462
Something else on your mind? Somer Valley Campus:
If you have something you would like to 01225 312 191 (ext. 349) or 07811 980754
talk about but are not sure where to
36 37Counselling (Off The Record) College Nurse Useful contacts
CASH (Contraceptive and Sexual Health)
What can a counsellor do for me? (Virgin Care) Riverside Clinic, Bath 01225 474242
Off the Record - Manvers Street, Bath
If something is concerning you and you need someone to talk to, the Student
The College Nurses, offer a confidential 01225 312481
Counselling Service is here to help. This confidential service is available during term
time on the third floor of Macaulay Building. service and are able to give you help GUM Clinic - RUH, Bath 01225 824558
and advice on a number of health
What is Counselling? How may it help? Marie Stopes – Fox Den Road, Bristol 0345
issues, some of which include:
300 8090
• Exploring difficult relationships • Emergency contraception
• Coping with stress, depression, trauma, abuse, life crisis, loss, bereavement, (morning after pill)
transitions, phobias • Contraception
• Developing self-knowledge, exploring body image or sexual identity • Health advice
• Working through difficult feelings such as anger, anxiety, fear or emotional pain • Diet advice
• Talking about personal or learning problems • Stop smoking
• Making decisions or choices for yourself • Alcohol and drugs
• Looking after your mental, physical, emotional and sexual health • C Cards (to allow you to receive free
• Working towards increased independence condoms). The Student Participation
• Gaining improved sense of personal well-being Team can also do this.
• Addressing concerns about use of drugs, alcohol or other substances If you are unable to make the drop-in
• Understanding reasons for self-harm or eating difficulties session and need advice the nurse can
be contacted on:
The counsellors can be contacted for appointments on: City Centre Campus
City Centre Campus Somer Valley Campus Email: nurse@bathcollege.ac.uk
Telephone: 01225 328698 Telephone: 01225 312481 (Off the Record Telephone: 07595 088933
Bath) or
Text: 07791 766784 Somer Valley Campus
Text: 07787 418248 Email: svcnurse@bathcollege.ac.uk
You can also leave a message on our 24 hour confidential voicemail service, or Telephone: 07810 851061
make an appointment via The Student Welfare and Participation Team in the
Students’ Union.
SEXUAL HEALTH ADVICE FOR EVERYONE
38 39College Values and Code of Conduct 4. Respect the rights of others and report What we do not tolerate
inappropriate and unsafe behaviour from anyone
5. Behave in a respectful, professional
Our commitment to you and mature manner
1. Evidence or suspicion of any form of
14. Assignments that are planned to take bullying, victimisation or discrimination
1. Provide you with a safe, supportive
6. Take pride in the College – keep all against protected groups or individuals
and secure environment in which to account of your workload and that
learn and thrive are assessed fairly. The results of the areas clean, tidy and free from litter 2. Possessing or accessing extremist
assessments will be returned to you 7. Have full attendance, above 95 per materials, or using extremist language
2. A thorough student introduction to or expressing extremist views which
within 15 working days cent
the College, about the services we creates an environment for radicalising
provide 15. Provide opportunities for you to give 8. Be punctual for all classes bringing individuals.
feedback through the ‘Learner Voice’ essential equipment with you i.e.
3. A probationary period for the first 3. Any form of physical, emotional, sexual
six weeks to assess if the course is 16. Offer you support, advice and pens and paper, and wearing the
or verbal threat of violence to anyone
appropriate guidance on your progression appropriate uniform/PPE, as required
opportunities for your course 4. Any criminal or illegal activity on or off
4. An online student handbook for full- campus
time courses 17. Provide information to your parents/ 9. Make sure you contact the
appropriate staff member at least 45 5. Any actions that break the College
carers
5. Support you in your learning and mins before the start of your day if you Health and Safety Policy i.e. smoking
(under 18) on your attendance and
whenever possible provide resources are absent including e-cigarettes in a non-
achievement
which meet your individual needs designated smoking area.
18. A Learning Resource Centre, 10. Make learning successful for everyone
6. A Tutor to support you during your 6. Anyone coming on to College
computing facilities and services to by behaving in a way that promotes a
regular target-setting and review premises with drugs, alcohol, or
support your studies cooperative, positive and productive
tutorials if you are a full-time student any other substances or under the
learning environment
19. Aspire to get you to be workplace, influence of drugs, alcohol, or any
7. Well prepared teaching programmes, 11. Submit work on time other substances
apprenticeship or university ready
appropriate to your needs and the
12. Participate in all learning activities 7. The carrying of any weapons or use of
requirements of the exam board
Your commitment to us an item as a weapon
8. Set targets with you that are 13. Seek help when you need it and take
up the support offered 8. Any behaviour which constitutes a
achievable yet stretching and 1. Wear your ID badge at all times while
disruption to the learning of others
challenging at college either on a lanyard or a clip 14. Pay fees promptly
and show it if asked by any member 9. Any copying of work (plagiarism) or
9. Ensure assessments and reviews of 15. Turn your mobile phone off in class behaviour which is deemed corrupt
of staff.
your learning are clear, timely and unless otherwise directed to do so by a
constructive 2. Play an active part in equality and member of staff 10. Any inappropriate use of IT including
diversity opportunities by refusing to cyber bullying , and/or viewing
10. Give you regular feedback on your 16. No eating or drinking (except bottled extremist materials online
take part in behaviour that degrades
progress through our reporting and water) in any classrooms or in the
others and by challenging and 11. Any unacceptable use of mobile
reviewing process library
reporting discriminatory behaviour devices i.e. image and/or voice
11. Classes that begin and end on time 17. Demonstrate a positive attitude recording/snap chat, of anyone
3. Take opportunities offered to
12. Qualified and experienced staff towards learning and work without their knowledge or permission
contribute to the learner voice process
13. Give you opportunities to contribute and the democratic process of 12. Wilful damage to College property
to the learner voice process and the change 13. Leaving litter anywhere other than in
democratic process of change the bins provided
14. Accessing areas of the College which
are of prohibited for general use by
Failure to follow the Code of Conduct could result in disciplinary action being taken students.
under the Student Conduct and Disciplinary Policy.
40 41Student Advice
Centre Enrolments
Our enrolments team are key people
to know. They are the first port of call
for a wide range of services at College.
Accommodation
If you are under 18 and need some
where to live please contact our
Student Mentor on 01225 328541
You will probably first meet them when
asking about course information, or
enrolling on to a course and getting
Visit the Student Advice Centre your student ID card. They can also
help to advise you on any of the below
services.
Contact our Enrolments team
on 01225 328720
42 43Student Funding Admissions (Returning Work Experience
Full-time students from low income Students) A work experience placement
households may be eligible for financial offers the opportunity to apply
Our Admissions team process all of the
support from the Bursary or Learner the knowledge and skills you
application forms for full-time courses
Support Fund. You may be eligible for will develop on your course
and arrange all course interviews. If you
funding towards: in a workplace setting. If you
plan to progress on to another course
have never had a part-time job
• Course fees at the College please complete the
before you will find it very useful
internal progressions application form,
• Uniforms, kit, materials in boosting your confidence
available from the Student Advice
• Childcare and employability.
Centre, and apply as soon as you have
• Travel costs to College decided which course you want to go If you require assistance in
on to study. Deadline for applications is sourcing a placement why not
• Travel costs to university open days
Monday 20th April. drop in to the Student Advice
and interviews
Centre or contact our Work
• Course trips - UK only Placement Officer on:
Careers and Employability
Contact the Funding Team 01225 328501.
on 01761 438526 The Careers and Employability
Department, through the Futures brand,
Travelling to College will provide students with a high quality,
needs-led service that enables them to
If you live two miles or more from make informed decisions, provide them
College and are from a low income with opportunities to equip themselves
household you may be eligible for with the skills valued by employers and
funding. Apply to the Learner Support ultimately reach their potential and
Fund. progress onto the next stage of their
If you are under 19 and live outside career path.
of B&NES please contact your local The following aspects of the department
Education Authority in the first instance are complemented by a comprehensive
to see if you are eligible for a reduced online careers platform, developed by
cost yearly bus pass. the department that is available to all
Wiltshire: 01225 757575 students via Moodle.
Somerset: 0845 345 9155 Careers Advice
South Gloucestershire: 01454 863924
Our qualified and experienced
Careers Advisors are available to offer
professional guidance on your options
during and after College. They deliver a
wide range of tutorials and activities, as
well as support with writing CVs, interview
practice, applying for jobs and applying
through UCAS for University.
To book a Careers appointment please
call 01225 328501
44 45Managing Your Money Medical Matters Emergency Situations
We recommend that you do not carry Doctors Medical emergencies
too much cash with you at any one time. International students entering the UK to If you need immediate medical help, you
If you are staying here for a time, you study a full-time course for more than six can go to the Royal United Hospital (RUH)
should open a bank account. months will normally be provided with Accident and Emergency Department,
medical treatment without charge under Combe Park, Bath, BA1 3NG
Opening a bank account the National Health Service. However,
You will need a letter from the College The Samaritans
it is possible that these regulations may
before you can open an account. The This is a 24 hour, year-round, telephone
change. If you are staying for less than
staff in the Student Advice Centre will be support service for people who wish to
six months, you need to obtain private
able to help you. talk to someone about serious emotional
medical insurance.
crises. The service is totally confidential.
There are many large banks in the city Register with a doctor at the start of your
centre. The names of the main banks Telephone: 08457 909090
term. You need to do this so that if you
are: Website: www.samaritans.org.uk
do become ill, you can see a doctor
Lloyds TSB, HSBC, Natwest and Barclays. straight away. Unplanned pregnancies
The doctor’s surgery which the College For further information and confidential
Note: Banks usually close at 15.00 or 17.00
recommends is: advice you can contact BPAS (British
for counter services, but if you have a
Pregnancy Advice Service). To make an
cash card you will be able to use the Number 18 Surgery, 18 Upper Oldfield appointment, telephone (08457) 304030.
external ATM machines 24 hours a day. Park, Bath, BA2 3JZ
Or visit the nurse in the Main Reception,
Exchanging currency Telephone appointments:
Roper Building.
Banks, post offices, travel agents and (01225) 427403
Marks and Spencers will all convert If you prefer, you may wish to register with Website: www.bpas.org
foreign currency for you. The rate a surgery that is nearer to your home. Rape Helpline
of exchange will always be clearly For minor ailments and injuries you For victims of sexual assault, confidential
displayed so you can compare any can Telephone NHS non-emergency advice will be given. National telephone
variations. number 111. number, but local branch is in Gloucester.
Credit cards Telephone: (01452) 526770
Paying by credit card is very common Dentists
in the UK. The most popular cards in NSPCC Young Persons Protection
There is a charge for all dental treatment.
use are Visa and Mastercard. They are Helpline
These costs should be covered by your
accepted in most restaurants, cafes, If you have concerns about yourself or
health insurance policy.
shops and cinemas. someone you know who you feel is at risk
For more information about health care, of abuse, you can contact the NSPCC in
If you are unsure about your own credit please see the UKCISA Guidance Notes confidence.
card, ask before you make a purchase. on ‘Keeping Healthy’.
Telephone 0808 800 5000
Website: www.ukcisa.org.uk/student/ Website: www.nspcc.org.uk
info_sheets/keeping_healthy.php
You can also contact our Safeguarding
Team, see page 40 of this handbook.
46 47Computer and IT Facilities Usage
Outside class you can use the computers Carrying out any of the following
in the Library, provided you have your actions will result in your account being
Student ID Card. All students aged 16 suspended, subject to a full investigation:
and over have access to free WiFi whilst • Accessing or modifying other users’
on any of the College sites. The Code data or system software
of Conduct for the Use of IT Facilities
tells you about the rules that you need • Using the IT facilities for any illegal or
to be aware of and abide by. The unauthorised purpose
College does not tolerate the misuse of IT • Storing or making publicly accessible
facilities. Use of another student’s card/ any data, text, image or program
Username is strictly forbidden. which is unlawful or offensive
• Storing, processing or distributing
Username material that infringes the copyright of
Your College IT Network Username is another person or organisation
for your individual use and you are • Sending unsolicited, commercial,
responsible for all activities carried out unauthorised or illegal advertising
under it. Never reveal your password or material
leave your workstation unattended. • Anything that does not accord with
ICT Services will never request your the aims or objectives of the College
password. • Anything that, whether lawful or not,
could bring the College into disrepute
Hardware
Don’t move any IT equipment or Security
ICT Code
disconnect any leads.
All College systems are protected by
Before using any equipment make sure Security systems including Web Filtering
you are familiar with it. If you require and Anti-Virus software. Your account
of Conduct
assistance contact ICT Support. will be suspended, subject to a full
investigation, if you make any attempt to:
Network • Deliberately introduce a virus, worm
Personal devices can only be connected or other harmful/nuisance program or
to the college network using the Wifi file into any IT facility
provided. Please do not connect your
• Deliberately bypass the security
devices to the network in any other way.
systems used by the College
Introduction WiFi
Bath College provides a range of Information Technology (IT) facilities for use by its Only current staff, students over 16 years
staff, students and other authorised persons for teaching, learning, research, and of age or approved associates may
approved business activities. By using the College network you agree to abide by connect to the College wireless system.
College policy on eSafety, Safeguarding and the proper use of IT facilities. All users of the wireless system will be
subject to the same monitoring and
This ICT Code of Conduct outlines the rules that you need to be aware of and filtering as the wired network.
abide by.
48 49You can also read
