Strength courage caring - Graceworks Lutheran Services

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Strength courage caring - Graceworks Lutheran Services
of
                 strength
                 courage
                 & caring
                       2020 A N N UA L R E P O R T

    Bethany Lutheran Village
Graceworks Enhanced Living
Graceworks Housing Services
        Graceworks At Home
Strength courage caring - Graceworks Lutheran Services
our mission                                                       our vision
In response to Jesus Christ, Graceworks Lutheran                  Graceworks Lutheran Services will be a leader in
Services helps people experience dignity and                      offering services and settings that inspire and
wholeness in relationship with God, family,                       support a sense of home when people experience
and community.                                                    challenging and changing circumstances related
                                                                  to aging and living with disabilities.

our services
Bethany Village                                                        Graceworks Enhanced Living

As one of the Dayton region's largest continuing                       Graceworks Enhanced Living's residential
care retirement communities, Bethany Village                           living services and day programming
offers the full continuum of care to help seniors                      bring unconditional love, security, and
enjoy life to the fullest.                                             community to individuals with intellectual
                                                                       and developmental challenges.

Graceworks Housing Services                                            Graceworks at Home

Graceworks Housing Services communities                                Offering non-medical, skilled nursing and
provide well-maintained, affordable housing                            therapy services, Graceworks at Home makes
for older adults with limited income and disabled                      it easier for older adults to live independently
individuals in a comforting family atmosphere.                         at home while their loved ones gain
                                                                       peace of mind.

Let us then approach God’s throne of grace with confidence, so that
we may receive mercy and find grace to help us in our time of need.
Hebrews 4:16

Please note: Some of the photography in this year's Annual Report was taken prior to the pandemic.
Therefore, you may see several photos that do not include masks or social distancing.
Strength courage caring - Graceworks Lutheran Services
table of contents
Challenging Adversity. Celebrating Wholeness. .  .  02                           Safety and Sacrifice.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12
A Conversation with Graceworks President                                         Graceworks at Home Year in Review
and CEO, Judy Budi
                                                                                 2020 Financial Snapshot .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14
Caring for our Caregivers.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  04
Providing Strength and Support for                                               2020 Uncompensated Charity Care.  .  .  .  .  .  .  .  .  .  15
Graceworks Employees
                                                                                 Spiral Of Life Society / Bequests & Deferred Gifts .  16
Finding Comfort in Community .  .  .  .  .  .  .  .  .  .  . 06
Bethany Village Year in Review                                                   Donors.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  18

Support Through Stability.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  08
                                                                                 Meet Our Leadership.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  20
Graceworks Enhanced Living Year in Review
                                                                                 Member Congregations .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21
Lifted From Loneliness.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10
Graceworks Housing Services Year in Review

                                                                                                                                                                                01
Strength courage caring - Graceworks Lutheran Services
challenging adversity
  celebrating wholeness
     A Conversation with Graceworks
     President and CEO, Judy Budi

     The COVID-19 pandemic has                   “We had challenges obtaining              resources for our housing
     changed nearly every imaginable             personal protective equipment             communities. We conducted
     facet of our lives, but, for                and cleaning supplies. We had             COVID-19 testing in accordance
     older adults and persons with               challenges covering shifts for            with the regulations and strictly
     intellectual disabilities, those            staff members who were off                followed all PPE protocols. At the
     challenges have been even more              10 to 14 days at a time. We had           same time, we understood that we
     formidable. At Graceworks,                  to modify how meals were                  not only had to protect, but also
     keeping this vulnerable population          served. We even had to step in as         nurture those we serve.
     healthy and safe has long been              makeshift hairdressers when the
     at the core of our mission, but             beauty salons were closed,” Judy          “We learned to see the smile in

     keeping them safe during a                  remembers, “but time and time             the person’s eyes above their

     once-in-lifetime global health              again, our employees were willing         masks, creativity flowed, and

     crisis would be more important              to do whatever was needed to              we supported each other,” Judy

     than ever before.                           maintain some normalcy in the             recalls. “We just had to continually

                                                 lives of our residents.”                  remind ourselves why we do this
     As President and CEO of                                                               work – to make a difference in the
     Graceworks, Judy Budi was                   As an organization, Graceworks            lives of the people we serve. We
     responsible for establishing a              was quick to respond, creating            have amazing resilience and are
     continuity of leadership and                procedures where no precedent             much more adaptable to change
     communication between the four              had existed before. We invested           than we ever thought possible.”
     Graceworks service lines while              in technology to facilitate
     maneuvering varying regulations             virtual visits for our residents.
     over three states and multiple              We accessed alternative food
     counties.

                                                “We were challenged more than ever in this past year, and
                                                  it was the strength of our culture and our commitment to
                                                  Faithful Caring that led to such positive outcomes.”
                                                 – Judy Budi, President and CEO, Graceworks Lutheran Services

02   Graceworks Lutheran Services       |   2020 Annual Report   |   Of Strength, Courage, and Caring
Strength courage caring - Graceworks Lutheran Services
Our Values Inspired Our Response
Through the unpredictability of 2020, our six core Graceworks values served as our guiding principles:

Faithfulness To Christ                                Quality Of Service
Our spirituality was our strength during the          By exceeding basic regulatory standards in nearly
pandemic, through prayers to end COVID-19,            every capacity, we provided our residents and
worship services on closed-circuit TV, and            clients a safe, healthy harbor from the storm.
telephone outreach to residents.
                                                      Integrity
Wholeness Of Life                                     Despite the uncertainty of circumstances beyond
The Graceworks care team engaged our residents        our control, we strived to continually do what was
and clients to keep them connected while still        right rather than what was easy.
keeping them safe.
                                                      Stewardship Of Resources
Equality And Justice                                  From PPE equipment to new technologies, we
Through our new Bridges program, we provided          invested in the assets that assured our staff,
the opportunity to discuss biases on ageism and       residents, and clients were properly protected.
racism, as well as LGBTQ+ inclusion.

                                                                                                           03
Strength courage caring - Graceworks Lutheran Services
“Our commitment to
                                                                                                       Faithful Caring goes
                                                                                                       beyond our residents.
                                                                                                       It’s so important that
                                                                                                       our employees feel
                                                                                                       safe and valued.”
                                                                                                     – Dawn Barhorst,
                                                                                                     Vice President,
                                                                                                     Human Resources

     caring for our caregivers
     Providing Strength and Support
     for Graceworks Employees

     Graceworks employees work                school-aged children who could           benefits sooner if impacted by
     hard. Whether they’re providing          no longer go to school. It would         COVID-19. For emotional support,
     compassionate health care or             be vital that the Graceworks             we offered our employees a special
     housing support for older adults         response to the pandemic include         resource library and one-on-one
     or offering stability and support        special provisions for our valued        consultations with the Graceworks
     for individuals with intellectual        workforce.                               success coach.
     disabilities, it’s an undeniably
                                              To that end, Graceworks did              “The Graceworks team has
     challenging labor of love.
                                              everything possible to ease              adapted amazingly,” explains
     In 2020, the COVID-19 pandemic           their burden. Our organization           Dawn Barhorst, Vice President
     added its own set of challenges.         implemented “hero pay,” and              of Human Resources. “It seems
     Care teams were challenged               attendance incentives. We                like each week, we faced new
     to cover for coworkers due to            accommodated flex-schedules,             obstacles and rose to
     illness or quarantine, and many          and supported eligible employees         the challenge.”
     of our workers had to balance            to access their extended illness
     a home schedule uprooted by

04   Graceworks Lutheran Services    |   2020 Annual Report   |   Of Strength, Courage, and Caring
Strength courage caring - Graceworks Lutheran Services
Empowering Our Employees
Graceworks Lutheran Services is committed to creating wholeness of life not only for our residents and
clients, but also for their dedicated care team. To that end, we created a number of opportunities to help
them grow holistically in 2020.

Employee Resource Network                               Bridges
A confidential Success Coach is available to aid        Bridges leads our organization’s efforts in raising
employees in matters of childcare, homelessness         awareness on issues including ageism, racism, or
prevention, financial matters, and more.                biases towards segments of the population living in
                                                        poverty, with disabilities, or identifying as LGBTQ+.
Shine
SHINE (Supporting the Holistic and Individual           Employee Development Programs
Needs of Employees) encourages Graceworks               New training programs were provided to help our
employees to practice self-care and live                employees grow and better support each other.
well-balanced lives.

                                                        Graceworks named
                                                        DBJ Healthiest Employer
                                                        In 2020, Graceworks was honored to be named
                                                        one of our region's Healthiest Employers by the
                                                        Dayton Business Journal. The award recognizes
                                                        organizations that are committed to creating a
                                                        healthy workplace for their employees. “Graceworks'
                                                        employee culture supports a healthy and talented
                                                        workforce,” says President and CEO Judy Budi.
                                                        “Because health impacts every aspect of our
                                                        employees' lives, we take a holistic approach in
                                                        our wellness programs. We believe that providing
                                                        education, resources, and peer support will
                                                        positively shape our employees' overall health and
                                                        have a lifetime impact.”

                                                                                                                05
Strength courage caring - Graceworks Lutheran Services
Bethany Village

     finding comfort
        in community
      Throughout the                           guidance on safety. And, as              At the same time, our residents
                                               our employees became better              recognized the stressors our staff
      COVID-19 pandemic,
                                               equipped to maintain these more          dealt with and reciprocated with
      nobody has been more                     stringent safety standards, our          kindness. Some sewed masks for
      at-risk than older adults.               residents settled into a new reality     our workers. Some supported
                                               of sorts – with a refined concept        our team members who were
      With over 700 residents on the
                                               of “community.”                          struggling with virtual schooling
      Bethany Village campus and
                                                                                        for their children.
      hundreds more employees                  This new sense of community
      dedicated to their care, there has       during the pandemic relies not           As Bethany Village Director of
      been no greater concern but for          on group gatherings, but on              Residential Services Lauren Coyle
      everyone’s health and safety.            creating meaningful one-on-              explains, “Through all of this, all of
                                               one connections. Of course, our          our staff and residents wanted to
      At the onset of the pandemic,
                                               caregivers have worked especially        have a purpose, and we found that
      Bethany Village implemented
                                               hard to help our residents fight         purpose in the support that we
      strict COVID-19 testing and
                                               loneliness and boredom.                  were able to offer each other.”
      quarantine protocols. All workers
      would follow enhanced CDC

     “We all have such unique strengths! I am learning things about my peers that I
       would have never known had we not been under the stress that we were often
       fighting against.”– Lauren Coyle RN, BSN, Director of Residential Services, Bethany Village

06    Graceworks Lutheran Services    |   2020 Annual Report   |   Of Strength, Courage, and Caring
Strength courage caring - Graceworks Lutheran Services
“I Want My BVTV!”
The residents of Bethany Village thrive because of
our strong sense of community. So, when group
activities were suddenly restricted, we helped bring
that community into their homes. Bethany Village
TV (BVTV) became an integral hub for live and
pre-recorded Bethany programming. Church
services and community events were joined by
Resident Council meetings, fitness classes, and
a new show called “Bethany Buzz,” to help keep
residents informed and engaged with life on campus.

                                                        Creating Meaningful
                                                        Connections
                                                        With in-person visitations restricted, Bethany
                                                        Village worked closely with resident families to
                                                        provide their loved ones cake, decorations, and
                                                        birthday greetings. We catered “mobile happy
                                                        hours” via golf carts to independent living residents,
                                                        and we wheeled hospitality carts room-to-room in
                                                        our licensed care areas. But, most importantly, we
                                                        helped to organize safe meetings – both virtually
                                                        and socially distant – with the people our residents
                                                        loved the most.

                      Bethany Village | By The Numbers

            631                             400+                              350+
 Number of people choosing         Bethany Village residents         Bethany Village residents
Bethany Rehab Center in 2020       living in cottages, villas,      cared for in skilled nursing,
                                        and apartments                 memory support, and
                                                                           assisted living

                                                                                                                 07
Strength courage caring - Graceworks Lutheran Services
Graceworks Enhanced Living

 support through stability
     Certainly, 2020 was                       Because of these unique                   communication with their
                                               challenges, the Graceworks                loved ones.
     challenging for everyone,
                                               Enhanced Living care team
     but for persons with                      needed to create equally unique
                                                                                         Meanwhile, the pandemic created
                                                                                         ongoing staffing challenges,
     developmental and                         solutions. With our Day Programs
                                                                                         requiring many of our home
     intellectual disabilities,                closed, our residential staff and
                                                                                         managers and direct support
                                               traveling Day Program team
     the hardships were                                                                  professionals to take on extra shifts
                                               developed engaging ways to
     multiplied.                               entertain residents while at home
                                                                                         and responsibilities. Still, they
                                                                                         remained dedicated to providing
                                               to maintain the daily routine
     Individuals who typically thrived                                                   wholeness of life for our residents,
                                               they needed. Cooking contests,
     on routine were now confronted                                                      giving them love and comfort
                                               arts and crafts, and socially-
     with unpredictability. Many who                                                     for their mental health while
                                               distant parking lot events kept
     didn’t understand the complexities                                                  maintaining all guidelines and
                                               them active. Garages that were
     of this new life in quarantine                                                      precautions for their physical health
                                               converted into special “man
     wondered why the most trusted                                                       and safety. For our Enhanced
                                               caves” and “she sheds” gave them
     smiling faces in their homes were                                                   Living residents, that stability was
                                               a place to meet. Zoom calls and
     now covered with masks and                                                          a saving grace.
                                               garage visits allowed our residents
     shields. Fist bumps replaced hugs.
                                               to maintain a continuity of
     Uncertainty replaced familiarity.

08   Graceworks Lutheran Services     |   2020 Annual Report   |   Of Strength, Courage, and Caring
“Graceworks Enhanced Living has some of the most dedicated employees
  who do what needs to be done for the individuals we serve. As long as we
  truly stand on our mission and values, we can get through this.”
– Deb Lyle, Administrator, Graceworks Enhanced Living

Steps in the                                            Committed to Comfort
Right Direction                                         In August, members of the Graceworks Board
                                                        of Directors, along with volunteers from Good
While our Enhanced Living homes promote
                                                        Shepherd Lutheran Church of Cincinnati,
community, Graceworks also recognizes individual
                                                        assembled and delivered care baskets for our
dreams as well. When Bobby moved into the
                                                        Graceworks Enhanced Living homes and day
Anthony Home in April, he set a goal to complete
                                                        programs. The baskets were filled with supplies
a 5K run. With the assistance and encouragement
                                                        and activities to keep the individuals engaged,
from his direct support professional, Aji,
                                                        entertained, and in good spirits while staying safe
Bobby has been eating well, exercising, and has
                                                        in their homes.
lost over 60 pounds. He’s even coined his own
nickname: “Lightning Legs!”

         Graceworks Enhanced Living | By The Numbers

        295                     45                      4                     2
 Participants served         Enhanced        Ohio counties with       Enhanced Living
 residentially and in      Living homes       Enhanced Living          Day Programs
  day programs by                                  homes               in Dayton and
  Enhanced Living                                                        Cincinnati

                                                                                                              09
Graceworks Housing Ser vices

     lifted from loneliness
      Graceworks Housing                      apartments, presenting our                 on proper safety protocols. In
                                              housing staff with the challenge           addition, they helped manage
      Services provide safe,
                                              of not only keeping our residents          health care needs and paid daily
      affordable apartments                   sound physically, but also                 visits to each person in their
      for seniors with limited                emotionally.                               building. Whether it was a virtual
      income and people                                                                  visit with a family member or fun
                                              Property Managers had to learn
                                                                                         exercises like walkie-talkie bingo
      with disabilities.                      quickly to establish best practices,
                                                                                         and door decorating contests,
                                              not only through our Graceworks
      Yet, every resident knows that they                                                every possible activity encouraged
                                              Lutheran Services network,
      receive so much more than a roof                                                   connectivity.
                                              but also through LeadingAge,
      over their heads. During a typical
                                              a leading nonprofit resource               “We learned to be great listeners
      year, community rooms are filled
                                              dedicated to senior care. An eight-        for our residents and employees
      with activity, hallways bustle,
                                              month BUILD workshop also                  because sometimes all they
      and neighbors meet together
                                              strengthened and refined their             needed was to share their feelings
      frequently as friends. This, of
                                              leadership skills.                         and be heard,” says Graceworks
      course, was not a typical year.
                                                                                         Housing Services Administrator
                                              Service Coordinators arranged
      As COVID-19 spread, our residents                                                  Lisa Berkemeier. “We learned we
                                              food donations and delivery for
      were encouraged to retreat to                                                      are stronger together.”
                                              our residents, and educated them
      the quiet and solitude of their

      “The target for guidance and education was ever-changing, and when these
        changes occurred, we had to respond quickly and effectively with a message
        of hope and positivity.” – Lisa Berkemeier, Administrator, Graceworks Housing Services

10    Graceworks Lutheran Services   |   2020 Annual Report   |    Of Strength, Courage, and Caring
The Sweetest Gesture
With residents of All Saints Community in
Columbus, Indiana, often confined for long
stretches to their apartments, Property Manager
Sonya and her Maintenance Technician, John,
brought a sweet surprise to their front doors.
John rode his makeshift ice cream truck down
the hallways while Sonya rang a bell and surprised
each resident with an ice cream treat.

                                                       Grace and Gratitude
                                                       Staff and residents at St. Paul Trinity Community
                                                       in Maysville, Kentucky, have an annual tradition
                                                       of hosting an appreciation dinner to thank the
                                                       first responders in their community. This year,
                                                       instead of a large in-person celebration, they shared
                                                       their appreciation by delivering a card signed by
                                                       residents and some sweet treats.

           Graceworks Housing Services | By The Numbers

          3                       18                     848                   $2.9M+
  Number of states         Total number of          Total number of        Dollars that service
served (Ohio, Indiana,   Graceworks Housing       households and their         coordinators
    and Kentucky)           communities             members served          collectively saved
                                                                          residents during 2020

                                                                                                               11
Graceworks At Home

     safety and sacrifice
     The coronavirus                           homes while remaining especially          and ordering groceries online
                                               diligent in their own.                    to telehealth visits.
     pandemic created
     unprecedented changes                     Graceworks at Home educated               Ultimately, the true value of our
                                               our workers on how to protect             care team was the companionship
     in daily life, especially
                                               themselves and their families             they provided for seniors who
     among older adults.                       from COVID-19 and ultimately              were unable to fully enjoy the
     As older adults have been                 lower the risk to their patients.         company of their family and
     confined to their homes during            Our caregivers then educated              friends. Bonnie Smith, Graceworks
     the pandemic, every visitor who           our clients that receiving home           at Home Administrator, recalls,
     comes through their doors can             care was a safer alternative than         “Our staff demonstrated such
     be seen as a breach in protection         traveling to a doctor’s office or         creativity and resilience in how
     against the virus. With that              hospital. Now, our patients could         they protected their families,
     in mind, the caregivers from              feel comfortable at home while            coworkers and themselves, and as
     Graceworks at Home have had the           also getting valuable assistance          the pandemic lasted for months,
     dual responsibility of giving the         navigating new challenges,                their resilience became even
     safest care inside of our clients’        ranging from virtual family visits        stronger – a badge of honor.”

12   Graceworks Lutheran Services   |     2020 Annual Report   |   Of Strength, Courage, and Caring
“The quality thread that goes through our organization is Faithful Caring."
– Bonnie Smith, Administrator, Graceworks At Home

                                                         Experience Matters
Safe at Home                                             Our Graceworks at Home skilled nursing team has
According to a recent Kaufman Hall survey,               been together for over ten years. That experience
54% of consumers cited fear of contracting               gave us a sizable advantage when having to pivot in
COVID-19 as a primary reason to delay care. At the       response to COVID-19. Most of our care team had
same time, 43% cited a fear of going to the hospital     extensive training in infection control well before
as the reason. By receiving health care services         the pandemic, and our communication skills helped
from Graceworks at Home, our clients gained not          assure that each patient received the best possible
only specialized health care, but also peace of mind.    information and care.

                Graceworks At Home | By The Numbers

       1,165                   676                     47,195                 845
   Number of total        Number of total       Number of personal       Number of total
  episodes in skilled   clients using skilled    care billable hours     clients receiving
   nursing services       nursing services                                 personal care

                                                                                                               13
2020 financial snapshot
      The financial information below is for the 12 months ending December 31, 2020. This
      financial information is based on unaudited financial data compiled by the staff of Graceworks
      Lutheran Services. An independent accounting firm will complete an audit and prepare detailed
      financial statements and an independent auditor’s report for the Board of Directors. Copies of the
      audited financial statements will be available upon request after May 31, 2021.

      The financial data of Graceworks Lutheran Services includes the combined operating results of several
      service lines including Bethany Village, Graceworks Enhanced Living, Graceworks Housing Services, and
      Graceworks at Home. All numbers are shown in thousands of dollars ($1,000s).

         Operating Revenue $81,458                     Operating Expense $84,007                      Non-operating
                                                                                                      Revenue/(Expense) $4,579
            Resident Fees           $40,574               Personnel               $46,692
                                                                                                       Bequests and
            Government                                                                                                            $606
                                    $39,225               Facilities               $5,966              Contributions1
            Revenues
                                                          General Operating        $11,234             Investment
                                                                                                                                  $3,815
            Service Fees            $1,646                                                             Income
                                                          Administrative
            Grants                  $13                                            $6,090              Gain on Sale of
                                                          Support                                                                 $187
                                                                                                       Assets
                                                          Interest                 $4,786
                                                                                                       Other                      $(29)
                                                          Depreciation             $9,239

      Balance Sheet
                    $0             $30k               $60k                  $90k             $120k             $150k                 $180k

          Assets                                                                                                                     $170,930

      Liabilities                                                                                                      $146,744

      Net Assets
                                          $24,186                          Long-term        Non-recourse2       Current

      1	Includes temporarily restricted gifts of $66 for the Benevolent Care Fund.
      2	Short-term and long-term indebtedness totals $18,020 and is secured by specific Graceworks Housing Services communities.
         This is not a direct obligation and cannot be charged against other assets of Graceworks Lutheran Services.

14    Graceworks Lutheran Services        |   2020 Annual Report       |   Of Strength, Courage, and Caring
2020 uncompensated charity care
 Every day Graceworks Lutheran Services lives its vision by supporting people who are experiencing
 challenging or changing circumstances. Helping individuals of all faiths experience dignity and
 wholeness has been our driving force for over 90 years. Through our residential and home-based services,
 we provided more than $4.8 million of uncompensated charity care that was not reimbursed by user fees
 or government funding.

 Uncompensated Charity Care
 Year Ended December 31, 2020 Projected (unaudited)

       Bethany Village Medicaid Provider
                                                  $3,765,943
       Deficit – Long-term Healthcare
       Bethany Village Benevolent Care Benefits
                                                  $293,625
       Subsidy – Independent/Assisted Living

       Graceworks Housing Services Subsidy        $563,358

       Graceworks at Home Subsidy                 $234,567

       Total Uncompensated Charity Care           $4,857,493

        volunteers                         Because of the pandemic, Graceworks Lutheran Services had to
                                           suspend much of our volunteer program in 2020. We look forward
                                           to welcoming our passionate volunteers back in 2021.

                                                                                                            15
spiral of life society
       The Spiral of Life Society honors and thanks those who support the
       mission and values of Graceworks Lutheran Services by including
       Graceworks in their estate plans.

       Dolores Anderson                        Matthew Buehrer*
                                                                                            Terry & Daryl Nels
       Arthur & Judy Astbury                   Ed Cloughessy
                                                                                            Dr. Carl & Kimie† Payne
       Connie Aubry                            Harold Croop
                                                                                            George & Diane Phillips
       Ronald & Judith Baker*                  Maureen Evans
                                                                                            Kay Price
       Robert † & Bonna Behnken*               Dr. Fred & Kay Freeberg
                                                                                            Michael Rench
       Rev. James & Julie Bosse                Reuben Hann
                                                                                            Willis & Susan Serr*
       Janice Bowden                           Daryl & Regina Hodnett
                                                                                            Paul & Jean † Shank
       Harry † & Jan Brown                     Ivar & Bernice † Holmer
                                                                                            Violet Sharpe
       Dennis & Helen Bruce*                   Hans & Virginia † Holztrager
                                                                                            Dean & Marjorie Shupert
       Judy Budi                               Steve McCarthy
                                                                                            Dean † & Dorothy Snethen

                                                                                            † Deceased      * Charter Member

     bequests & deferred gifts
       Graceworks Lutheran Services extends our gratitude and appreciation
       for the following donors for their bequests and deferred gifts:

       Ruth Behm                               Patricia Hutchings                           Jack & Betty Semmelman
       Eleanor Blank                           George & Sue Lawton                          Dean Snethen
       Rayman & Elizabeth Coy                  Geraldine Miller                             Donald & Dorothea Spindler
       Albert & Nancy Freudenberger            Lillian Mills                                Melvin & Kathleen St. John
       William & Gladys Grabeman               Robert & Emily Puckett                       Don Steck
       Richard Hartmann                        Esther Reimueller                            Robert & Katherine Westbrook

16     Graceworks Lutheran Services   |   2020 Annual Report      |   Of Strength, Courage, and Caring
“Simple kindnesses were very much appreciated when so
  much was uncertain. Short outdoor visits and smiling faces
  went a long way to brighten their days.”– Jackie D’Aurora,
Vice President, Marketing & Advancement

                                                               17
donors                              Gifts to Graceworks Lutheran Services are made generally or designated
                                         to a particular program. We thank everyone for their thoughtful gift
                                         to help sustain Graceworks Lutheran Services. Please visit
                                         Graceworks.org/Donors2020 to see the complete list of donors.

      $25,000+                           $2500+                           Squire Brown                       William & Joan Loudenslager
                                                                          c.c. Hodgson Architectural Group   Lutheran Church of the
      Raymond & Joan Gillaugh            William Artman
                                                                          Marilyn Campbell                   Resurrection, Cincinnati, OH
                                         John Callander
                                                                          Champaign County Memorial          Paul & Mary McClain
      $10,000+                           Kenneth & Carol Clark
                                                                          Foundation                         Messer Construction Co.
      Marcia Andren                      Charles & Linda Curtoys
                                                                          William & Catherine Clark          David & Joanne Morgan
      Bob & Jeanne Coughlin              Epiphany Lutheran Church,
                                                                          Charles & Margaret Cothern         Lorraine Morris
                                         Centerville, OH
      Patricia Matthews                                                   David & Martha Cottrill
                                         Barbara Evans                                                       James Noyes
      Kenneth & Lily Schepers                                             Dan Crabtree
                                         Peggy Gant                                                          Oberer Thompson Companies
      Southwest Ohio Council of                                           Robert & Marijane Creswell
                                         Good Shepherd Lutheran                                              Lori Ohlmann
      Government for Hamilton Cty.
                                                                          Stephen & Connie Day               Robert Oppenheim
      Board of Development Disability    Church, Cincinnati, OH
                                                                          Leslie Dillingham                  Judith Petrokas
                                         Donald & Janet Grieshop
                                                                          Maureen Evans
      $5000+                             McGohan Brabender, Inc.                                             Janet Petty
                                                                          FC44 Foundation Inc.               Phillip & Karen Pflaumer
      Anonymous                          Mullaney's Pharmacy & Medical
                                         Supply                           Michael & Susan Gill               Donald & Joyce Porter
      Mary Adams
                                         John Padley                      Christopher & Melissa Goodwin      Kay Price
      Francis & Judith Barnett
                                         Teresa Quick                     Clara Hileman                      Thomas Purkey
      Janice Bowden
                                         Willis & Susan Serr              Rev. Larry & Lucinda Hoffsis       Quanexus, Inc.
      Brighter Tomorrow Foundation
                                         The Ohlmann Group, Inc.          Dan & Barb Hood                    Robert & Johanna Ritzi
      Judy & Gerry Budi
                                                                          Maureen Hopkins                    RSM US LLP
      Community Foundation of
      Madison & Jefferson County, Inc.   $1000+                           John & Carol Horn                  Robert & Mary Jo Schroeder
                                         Alfred Alexander                 Mary Houser                        Paul & Kathryn Serenius
      The Dayton Foundation
                                         Michael & Jeanne Allen           Patricia Huber                     Paul Shank
      Flawless Finish Construction
      LLC                                Joanne Apple                     Sandra Johnson                     Violet Sharpe
      Levin Family Foundation            Arthur & Judy Astbury            Richard & Judith Kehl              Marianne Sharrett
      P. Scott & Lori McGohan            Thomas & Ann Baines              Elizabeth Kelley                   Gary & Marcine Silver
      Kevin & Joey Nels                  Patricia Balmer                  Shirley Kilgore                    Lee & Shirley Smith
      Terry & Daryl Nels                 Dawn Barhorst                    Diane Kimpel                       Jean Stegemiller
      United Way of the Greater          Sally Beals                      Dr. Mark & Joan Krabbe             Dr. Jeffrey & Victoria Studebaker
      Dayton Area                        Kenneth Bindner                  John Kramer                        Thrivent Choice Program
      Michael & Susan Vision             Rev. James & Julie Bosse         Marjorie Kuhns                     Mari E. Townsend
      Jean Webster                       Peter & Joan Bracher             Robert & Sandra Lachman            Trinity Lutheran Church,
                                         Harry & Barbara Bradbury         Eugene Long                        Cincinnati, OH
                                                                          Lord of Life Lutheran Church,      Trinity Lutheran Church-
                                                                          West Chester, OH                   Pitsburg, Pitsburg, OH

18    Graceworks Lutheran Services        |   2020 Annual Report     |   Of Strength, Courage, and Caring
Daniel & Patricia Voydanoff       Susan Jacox                    $250+                       Jane Lang
Beulah Walther                    Kathleen Johns                                             Elizabeth Lawson
                                                                 Claire Ahluwalia
John Welch                        Dr. Raymond & Betty Johnson                                Logan Master Appliance
                                                                 Robert & Mary Baker
Marilyn Welch                     Helen Jones                                                Lori Manning
                                                                 Joyce Barnes
Nancy Wentworth                   Thomas & Kathleen Kahle                                    Myrtle Merry
                                                                 Norma Barnhart
Dave & Nancy White                Patricia Kerth                                             Randall Miller
                                                                 Donald Barrett
Harold & Marjorie Zimmerman       J. D. Livesay                                              Susan Myers
                                                                 Barry & Jane Baumgardner
Zion Evangelical Lutheran         Thomas & Jean Long                                         Gene Ninnemann
                                                                 Roger & Pamela Bauser
Church, Dayton, OH                Dr. M. Katherine Loudermilk                                Donald & Susan Noltemeyer
                                                                 Dorothy Berner
                                  Deborah & Mark Lyle            Blair's Lawn Care           Leslie Oakes
$500+                             Charles & Elizabeth Martel     Joanne Brandt               Dr. John & Lorna Osborne
James & Marjorie Anderson         Dale & Marilyn Mayhew                                      Barbara Paine
                                                                 John & Dawn Brinkman
Paul & Dolores Anderson           Charlann Mayrand                                           Dennis & Linda Patterson
                                                                 Dr. George Brown
Thomas Angotti                    Phyllis McDermitt                                          George & Diane Phillips
                                                                 Alan & Elizabeth Campbell
Nell Baker                        Dr. Daniel Meininger                                       Channing & Marian Posson
                                                                 Maria Cata
Dr. J. Victor & Kathleen Bean     Barbara Moriarty                                           Charles & Margaret Powder
                                                                 Christ the King Lutheran
Rev. Tom & Diane Bernlohr         Robert Morrelles               Church, West Chester, OH    Lee Proudfoot
Frederick & Phyllis Berta         Robyn Nelson                   Chip Clark                  Richard Pummill
Eunice Bruggemann                 Charlene Osterfeld             Wanda Coffey                Terry Rapoch
Matthew Buehrer                   Thomas Petrovic                Clara Conner                Lisa Reith
Donald & Carol Campbell           Conrad & Jane Phillippi        Cristal Cooper              Nelson Rismiller
Carpet Consultants Flooring       Jane Porter                    Merton & Nancy Crichton     Patricia Roth
Robert & Ruth Chandler            Marycarol Pretorius            Charlotte Donaldson         Barbara Schaper
Mark & Patricia Chilson           Robert & Doris Rehmert         Sharon Dowling              Rev. Jay Shailer
Judith Chorazewitz                Robert Reichard                Sonja Dragich               Robert Share
Concordia Lutheran Church,        Lyndia Reid                    Patricia Drerup             Dr. Annis Shaver
Oakwood, OH                       Michael Rench                                              Robert & Karen Shaw
                                                                 Dr. Neil Dubin
Copeland Roofing & Siding, Inc.   Robert Reynolds                                            Sonya Shull
                                                                 Ron & Kathryn Eckerle
Michael & Susan Craig             Donna Richey-Suttles                                       Laura Songer
                                                                 Richard & Ursula Eltzroth
Pauline Danner                    Cynthia Robinson                                           St. Andrew Lutheran Church,
                                                                 Mary Feller
Jackie D'Aurora                   Loretta Rooney                                             Farmersville, OH
                                                                 Virginia Foell
Richard & Joan DeLon              Virginia Schepley                                          Joan St. John
                                                                 Michael Foley
Adele Driskell                    Donald & Susan Sickler                                     Michael & Barbara Streff
                                                                 Douglas & Patricia Foote
Gary Dunn                         Barbara Smith                                              Summit Funding Group, Inc.
                                                                 Laura Foote
Robert & Susan Ellefson           Bonnie Smith                                               Beatrice Sundermeyer
                                                                 Jacqueline Ford
Robert & Sandra Emerson           Diane Smith                                                Temple Israel, Dayton, OH
                                                                 Tina Francis
Faith Lutheran Church,            Charlotte Sobottke                                         The Uhl Agency
                                                                 Richard & Julia Frey
Dayton, OH                                                                                   Jenny & Brian Thornell
                                  St. John Lutheran Church       Suzanne Frey
Dale & Gretchen Falknor           Ingomar, West Alexandria, OH                               Trinity Lutheran Church,
                                                                 Charlie & Ana George
Mark Feuer                        Marion Stolle                                              Union City, IN
                                                                 Kevin & Julie Geraghty
Betty Fox                         Brent Strobel                                              Warren Tripp
                                                                 Linda Giffen
Frontstream, Inc.                 Judy Stroeh                                                Emmoline Turner
                                                                 Graydon & Laurie Gorby
Jack Fultz                        Steven & Debbie Sutermeister                               Joan Ungerleider
                                                                 Frank & Barbara Grimsley
Mary Gift                         Jerome & Nancy Swain                                       United Way of Clark, Champaign
                                                                 Fred Habekost
Nicholas & Donna Gisondi                                                                     & Madison Counties, Inc.
                                  Rev. Robert Swanson            Gerald & Helen Haun
Michael & Peggy Goetz                                                                        Rob Vandenbrink
                                  Nancy Turner                   Paul Hernandez
John & Kathleen Grissom                                                                      Mary Vanderburgh
                                  Shirley Wall                   Charles Hilgeman
Roselyn Harchut                                                                              Alva Ward
                                  Carol Waszkiewicz              Frank Howe
Glen & Sandra Hazen                                                                          Debbie Watts Robinson
                                  Timothy & Regina Wayt          Donna Johnson
Dr. Eric & Carol High                                                                        John & Marcella Weiler
                                  Donald & Caryl Weckstein       Martha Johnson
Mike Hill & Cathy Jenkins                                                                    David & Jane Wickham
                                  Dr. Bradley & Vicki Wertman    Tawana Jones
Robert & Rita Hinkle                                                                         Fred & Millie Witwer
                                  Georgetta Will                 Harlan & Judith Kalthoff
Joseph & Jayne Hood                                                                          Linda Wolfe
                                  Harmon & Judith Withee         Hazel Keeley
Nancy Hoover                                                                                 Tod & Dana Wollschlager
                                  Richard & Donna Wolf           Miriam Kettlehake
Hope Lutheran Church,                                                                        James & Constance Xarhoulacos
                                  Mary Zimmerman                 John & Mary Kmet
Cincinnati, OH                                                                               Mary Younger
                                  Zion Lutheran Church,          Emil & Jean Kmetec
Linda Huber                       Hamilton, OH                                               Jane Zembaty
                                                                 Carol Lancaster
                                                                                             Irene Zonars

                                                                                                                              19
meet our leadership
                                                                    Our Board of Directors and Executive Team are
                                                                    deeply committed to Graceworks Lutheran Services
                                                                    and the communities we nurture, grow, and
                                                                    develop throughout our service areas.

      2020 Executive Team
      Judy A. Budi, President & CEO
      Michael W. Allen, Vice President,
      Finance & Facilities
      Dawn L. Barhorst, Vice President,
      Human Resources
      Jackie A. D’Aurora, Vice President,
      Marketing & Advancement

      Board of Directors
      Mary G. Adams                           Executive Committee
      Arthur A. Astbury                       Rev. John S. Shailer, Board Chair
      Mark S. Chilson                         Thomas R. Petrovic,
                                              Board Vice Chair                          Ethics Committee
      Mark S. Feuer
                                              Dr. Eric A. High, Board Secretary         Dr. Donald Clark
      Dr. Eric A. High
                                              Arthur A. Astbury                         Margaret Cothern
      Karen M. Hurley
                                              Mark S. Feuer                             Lauren Dreshman
      Tawana S. Jones
                                              Tawana S. Jones                           Thomas Kahle
      Diane M. Kimpel
                                              Debbie Watts Robinson                     Diane M. Kimpel
      Shawn M. Krumm
                                                                                        Rev. John Mittermaier
      Eugene H. Long
                                              Audit & Investment                        Bonnie Parish
      Dr. M. Katherine Loudermilk             Committee
                                                                                        Robert Reichard
      Kevin S. Nels                           Brent A. Strobel, Chair
                                                                                        Diane Welborn
      Thomas R. Petrovic                      Arthur A. Astbury
      Teresa A. Quick                         David Glitsch                             Nominating Committee
      Debbie Watts Robinson                   Alan Grodrian                             Tawana S. Jones, Chair
      Rev. John S. Shailer                    Stephen Hoffsis                           James Anderson
      Brent A. Strobel                        Kevin S. Nels                             Debbie Watts Robinson
      Steven R. Sutermeister                  Thomas R. Petrovic                        David Wickham
      Mari E. Townsend                        Steven R. Sutermeister                    Rev. Charlie Woodward

20    Graceworks Lutheran Services   |   2020 Annual Report   |   Of Strength, Courage, and Caring
member congregations
We invite Lutheran congregations to affirm their involvement with Graceworks Lutheran Services by
becoming members. Through the covenant process, member congregations can commit their support
in a number of ways. In turn, Graceworks will assist congregations in their local ministry and provide
opportunities for volunteers to participate in social ministry.

Augsburg Lutheran Church, Cincinnati, OH                         Prince of Peace Lutheran Church, Loveland, OH
Emmanuel Lutheran Church, Kettering, OH                          Rockway Lutheran Church, Springfield, OH
Epiphany Lutheran Church, Centerville, OH                        St. Jacob Lutheran Church, Anna, OH
Faith Lutheran Church, Wilmington, OH                            St. John Lutheran Church (Ingomar),
                                                                 West Alexandria, OH
Good Shepherd Lutheran Church, Cincinnati, OH
                                                                 St. Paul Lutheran Church (Dog Leg), Dayton, OH
Hope Lutheran Church, Cincinnati, OH
                                                                 Trinity Lutheran Church, Brookville, OH
Lutheran Church of the Resurrection,
Cincinnati, OH                                                   Trinity Lutheran Church,
                                                                 Cincinnati (Mt. Healthy), OH
Messiah Lutheran Church, Cincinnati, OH
                                                                 Zion Evangelical Lutheran Church, Dayton, OH
Peace Evangelical Lutheran Church,
Beavercreek, OH                                                  Zion Lutheran Church, Hamilton, OH

Member of Lutheran Services in America. Affiliated with the Evangelical Lutheran Church in America.
Recognized by The Lutheran Church - Missouri Synod, A United Way Agency                                           21
Graceworks Lutheran Services
  6430 Inner Mission Way
  Dayton, OH 45459-7400

                                                 of
                                 strength
                                 courage
                                 & caring
                                      Can also be viewed online at:
                               Graceworks.org/2020AnnualReport

                                   ©2021 Graceworks Lutheran Services
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