STRATEGIC PLAN 2019-2021 - CENTRAL BANK OF IRELAND
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CONTENTS CENTRAL BANK OF IRELAND STRATEGIC PLAN 2019–2021 Foreword 3 PART ONE Mission, Mandate and Vision 8 Strategic Themes 12 PART TWO Review of Strategy 2016–2018 19 Statutory Objectives 21 Organisational Objectives 31 » »
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Foreword “We will be flexible in the delivery of our strategy, effectively prioritising across competing demands, while safeguarding delivery of our fundamental work, and responding to changes in the external environment.” » Governor Philip R. Lane » CENTRAL BANK OF IRELAND 3
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Foreword A decade after the onset of the financial crisis in There has been a shift to a more intrusive autumn 2008, it is timely to review the strategic supervisory philosophy, a commitment to direction of the Central Bank of Ireland (Central resolving troubled financial institutions (rather Bank). Internationally, the crisis triggered than turning to the taxpayer), as well as the widespread policy reforms, with central banking activation of macro-prudential policy measures and financial regulatory mandates expanded to that seek to contain systemic risk. There has Governor Philip R. Lane redress the systemic flaws revealed by the crisis. also been an elevation in concern about Domestically, the post-crisis legacy of excessive financial misconduct. indebtedness has warranted careful management We have witnessed the adoption of of the 2016-2018 Strategic Plan, the workforce and oversight, together with an extensive unconventional monetary policy measures and the of the Central Bank has expanded by 27 per cent restructuring of the financial system. Especially increase in the collection of financial data, which (from approximately 1500 to 1900). In 2017, our over the last five years (since the completion of has required a transformation in central banks and city centre staff moved to our new Dockland the EU-IMF programme in 2013), a primary financial regulators to meet these challenges. This Campus, comprising the new headquarters on objective has been to establish the Central Bank is being achieved through a combination of North Wall Quay and our Spencer Dock location. as the effective steward of the Irish financial increased staffing levels, changing work practices In addition, there has been considerable system, working in the public interest and in and strengthening the organisational capability. investment in IT capabilities and in improving partnership with the other branches of the Irish In banking, the initiation of the Single Supervisory skill levels among our staff. State and our colleagues in the Eurosystem and Mechanism in 2014 has led to a fundamental shift, the European System of Financial Supervision. with the supervision of major banks led by the The remarkable recovery in the Irish economy European Central Bank (ECB), in partnership with has been accompanied by a parallel improvement the national competent authorities. “A decade after the onset of the in the health of the domestically-orientated part In Ireland, the ongoing legacy problems from the financial crisis in autumn 2008, of the Irish financial system. At the same time, crisis and our prominence as an international Ireland’s role as a location for international it is timely to review the strategic financial centre has meant that the required financial intermediation across a broad range of direction of the Central Bank transformation of the Central Bank has been financial services has continued to expand. » especially striking. As a result, over the course of Ireland.” » CENTRAL BANK OF IRELAND 4
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Looking to the next three-year planning cycle, we the policy framework is a primary strategic are entering a period of consolidation. With the priority for 2019-2021, there are two significant implementation of the international and challenges that call for particular strategic focus: European regulatory reforms that were • One is Brexit. While, at the time of preparation introduced over the last decade, there is a new of this Strategic Plan, the final nature of the and more robust framework guiding financial Governor Philip R. Lane new EU-UK arrangements remain unclear, supervision. The recovery of the Irish and Brexit has short-term and long-term European economies is facilitating a gradual implications for the structure of the Irish normalisation in financial conditions and an economy and the trading system. In addition, “The primary challenge for this next improvement in the health of the balance sheets Brexit is inducing a significant expansion in the phase is to ensure that the new policy of financial institutions and households, firms and set of firms looking to use Ireland as a base to governments. However, some challenges and risks framework delivers on its potential serve the EU27 financial system and it is from the crisis remain and Ireland continues to be by safeguarding monetary and forcing a rethink of the appropriate framework exposed to risks both in the domestic economy and the external environment. While the for regulating trade in financial services financial stability” between the EU27 and other locations structure of the financial industry may face (including the UK). The successful handling of considerable disruption due to the emergence of the impact of Brexit across our central banking It is our strategic commitment to elevate the new technologies, the general nature of the and regulatory mandates is a high strategic regulation of the behaviour of regulated firms1 underlying regulatory framework means that it priority for the Central Bank. and the operation of financial markets in order to can be applied in similar manner to new entrants protect consumers and investors. We are also and established firms alike. • The other is the implementation of a new gearing up to expand the scope of financial conduct approach to financial conduct regulation. The primary challenge for this next phase is to regulation, with the Brexit-related expansion of The last decade has seen a wide range of ensure that the new policy framework delivers by wholesale financial trade requiring a parallel financial misconduct scandals around the world, safeguarding monetary and financial stability, investment in wholesale conduct regulation. while the Tracker Mortgage Examination has while working to ensure that the financial system revealed the damage that can be caused to Irish operates in the best interests of consumers and » the wider economy. While the consolidation of consumers from misconduct by domestic banks. 1. Regulated firms include all entities and individuals regulated » by the Central Bank of Ireland. CENTRAL BANK OF IRELAND 5
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Importantly, we recognise that prudential and As a consequence, we will be flexible in the conduct regulation are intertwined. Financially delivery of our strategy, effectively prioritising unsound firms pose grave threats to consumers across competing demands, while safeguarding and investors. In a similar vein, we recognise that delivery of our fundamental work, and macro-financial stability and conduct regulation responding to changes in the external are intertwined: the Irish public is well aware that environment. This will necessitate taking Governor Philip R. Lane systemic instability is deeply damaging for risk-based decisions, as we will never have consumers and investors. It is important enough people for all the work we would wish therefore that we operate as One Bank by to do; and we will need to build capabilities working closely together across the organisation and skills. I would like to take this opportunity “It is important that we operate as to deal with the risks and challenges we face in to recognise the dedication and commitment One Bank by working closely together delivering on our mandate. of our staff whose continuing work to across the organisation to deal with deliver on our mandate is crucial to the the risks and challenges we face in The corollary to the consolidation of the Central successful implementation of the Bank’s development will be greater stability in delivering on our mandate.” Strategic Plan. the overall operational budget and staffing. While Brexit and the expansion of financial conduct In this Strategic Plan, you will learn more about regulation will necessitate a limited net expansion our Vision and thematic priorities for the next in staff numbers, new tasks and emerging three years. The Strategic Plan is arranged in two priorities will primarily require redeployment of parts. The first part sets out the high-level current staff and de-prioritisation of some strategy for the Central Bank and includes the existing tasks. In parallel, non-pay operational Mission, Vision and strategic themes. These expenditure will be tightly controlled. The themes are closely linked to our Mission and stabilisation of the operational budget is essential Vision and will collectively contribute to the for the long-term financial independence of the delivery of our wider objectives. The second part Central Bank, while also limiting the long-term outlines the strategic priorities under each of our rate of increase in the levies imposed on statutory objectives as well as our key » regulated firms. organisational objectives. » CENTRAL BANK OF IRELAND 6
CONTENTS CENTRAL BANK OF IRELAND STRATEGIC PLAN 2019-2021 PART ONE » » CENTRAL BANK OF IRELAND 7
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Mission The Central Bank of Ireland serves the public interest by safeguarding monetary and financial stability and by working to ensure that the financial system operates in the best interests of consumers and the wider economy. The Central Bank plays an important role in Irish society and we recognise the need for us to deliver on our mandate in the most effective way possible. The role and responsibilities of the Central Bank have increased over the years since our establishment in 1943. Serving the public interest has always been at the core of our work and is reflected in our Mission Statement. In addition, our Mission Statement recognises the important role that the Central Bank plays in safeguarding stability and in ensuring that the financial system is working in the interests of consumers and the wider economy. » » CENTRAL BANK OF IRELAND 8
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Mandate In discharging its functions and exercising its powers as part of the European System of Central Banks, the primary objective of the Central Bank is to maintain price stability. The Central Bank also has the following statutory objectives: The discharge of such other functions and Price Financial Resolution Financial Payments, Economic powers conferred on Stability Stability Regulation Settlements Analysis the Central Bank by and Currency and Statistics law including: As part of the The stability of The resolution of The proper and effective The efficient and The provision of The operation of European System the financial financial difficulties regulation of financial effective operation analysis and comment the Central Credit of Central Banks, system overall. in credit institutions, service providers and of payment and to support national Register, the Deposit the primary objective certain investment markets, while ensuring settlement systems. economic policy Guarantee Scheme of the Central Bank firms and credit unions. that the best interests of development. and the Insurance is to maintain consumers of financial Compensation Fund. price stability. services are protected. » » Further information on who we are and what we do is available on our website www.centralbank.ie. CENTRAL BANK OF IRELAND 9
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Vision We are committed to being an independent, forthright and influential organisation with a compelling, clear and challenging vision of being: One Bank: Trusted by the Public, Respected by our Peers, and a Fulfilling Workplace for our People. Trusted by Respected Fulfilling Workplace the Public by our Peers for our People A trusted organisation Regarded by our peers Where our people are that is working towards at home and abroad as committed to excellence in the public good in a credible and working the delivery of our mandate, transparent, effective constructively to help have the opportunity to and accountable way. influence and shape the build fulfilling careers and best outcomes for the reach their potential, and feel public good. valued in an environment that supports diversity and inclusion. » » CENTRAL BANK OF IRELAND 10
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Three-Year Strategic Plan Under Section 32B of the Central Bank Act 1942, • a growing economy, with a labour market In developing this Strategic Plan, we carried out the Central Bank is required to produce a approaching full employment that is subject a comprehensive review of our current strategy strategic plan every three years. Based on our to significant downside risks; as well as assessing the emerging risks and Mission, Mandate, and Vision, the Central Bank challenges to successful delivery of our mandate. • a more sound financial system, where new prepares the Strategic Plan, which sets out our We also engaged with the public, the Consumer types of risks are emerging, associated with future priorities, activities and desired outcomes Advisory Group2 and internally across the Central financial innovation, technology, cyber and under each of our objectives. The development of Bank to inform the direction of the strategy. Brexit; our Strategic Plan helps identify the key longer- In this Strategic Plan, we have identified term priorities critical to the successful delivery • a regulatory environment that has undergone 5 of our objectives and guides our work over each significant reform and which is entering a three-year period. These priorities are period of consolidation, where there will be a underpinned by the effective delivery of our activities across the organisation. greater focus on the culture and behaviour of firms and those who run them, as well as STRATEGIC This Strategic Plan covers the period 2019-2021 dealing with the impact of the move to digital THEMES and other technologies in the provision of and builds on the current strategy with many of financial services; the current priorities and initiatives continuing to feature over the next three years. The Strategic • the importance of independent public sector Plan is reviewed annually and an update on bodies being open, transparent and that will be critical to the successful progress is published in our Annual Report. accountable. delivery of our mandate. The broad context in which this Strategic Plan has been developed includes: In delivering the key actions under these themes, we are committed to working closely together and supporting each other across the whole organisation as One Bank to ensure effective delivery of our desired outcomes. » 2. The Consumer Advisory Group was established under the Central Bank Reform Act 2010 and advises the Central Bank on the » performance of its functions and the exercise of its powers in relation to consumers of financial services. CENTRAL BANK OF IRELAND 11
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives 5 Strengthening Engaging and Enhancing Strategic Themes Brexit Strengthening Resilience Consumer Influencing Organisational Protection Capability Enhancing Strengthening Organisational Resilience Capability The financial system is better able to withstand Strengthening Our culture, resources external shocks and Consumer Protection and capabilities support the effective and future crises. The best interests of consumers efficient delivery of our are protected and confidence and mandate whilst trust in the financial system is maintaining the highest enhanced through effective standards of governance Brexit regulation of firms and markets. and risk management. The risks posed to the economy, financial system, regulatory environment and consumer STRATEGIC Engaging and Influencing protection by the impact of Brexit THEMES are mitigated. We engage with and listen to the public and stakeholders to inform our work and help build trust in, and understanding of, the Central Bank. We strategically influence and shape key decisions and policies in Europe » and internationally. » CENTRAL BANK OF IRELAND 12
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives ~ Strengthening Brexit Strengthening Engaging and Enhancing Strategic Theme: Resilience Consumer Influencing Organisational Strengthening Protection Capability Resilience Desired Outcome: The financial system is better able to withstand external shocks and future crises. The economy, financial system and domestic We will do this by: banking sector are all now in a stronger position • Monitoring closely the threats to financial • Enhancing our financial crisis preparedness of recovery and growth. Notwithstanding these stability and calibrating macro-prudential and management capability. positive developments in recent years, policy tools, including countercyclical capital challenges remain. In addition, Ireland is • Preparing for and managing the failure of buffers and mortgage measures, as necessary, exposed to risks emerging both in the domestic relevant regulated firms in an orderly fashion to maintain stability. economy and in the external environment. It is to ensure minimum disruption to financial important to further strengthen resilience and • Delivering effective supervision of firms and stability, the economy and consumers, while mitigate risks in the financial system so that it markets that can pose a threat to financial working closely with the Single Resolution can better withstand future shocks and crises stability to ensure they are well managed and Board for firms within their remit. and that the impact of these events is mitigated. financially sound. • Continuing to address existing vulnerabilities and weaknesses remaining from the financial crisis, particularly relating to mortgage arrears and non-performing loans. » » CENTRAL BANK OF IRELAND 13
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives ~ Strengthening Brexit Strengthening Engaging and Enhancing Strategic Theme: Resilience Consumer Influencing Organisational Brexit Protection Capability Desired Outcome: The risks posed to the economy, financial system, regulatory environment and consumer protection by the impact of Brexit are mitigated. Brexit presents one of the most significant We will do this by: • Ensuring that regulated firms are challenges for Ireland with risks posed to the appropriately prepared for the full range of • Continuing to conduct research and evidence- economy, financial system, regulatory Brexit scenarios and are safeguarding the based analysis of the potential risks arising environment and the protection of consumers. interests of their customers. from Brexit and effectively communicating the Dealing with the immediate and longer-term findings to key stakeholders and policy makers. • Ensuring a robust and effective authorisation impacts of Brexit will continue to be one of our process of all firms seeking authorisation, key priorities. We will also need to continue to • Enhancing our regulatory tools and including those as a result of Brexit. engage in the ongoing development of the single supervisory approaches to ensure that the market in financial services post Brexit. We will wider financial stability, market and conduct work closely together across our Central risks associated with the increased nature, Banking, Prudential Regulation and Financial scale and complexity of the Irish financial Conduct Pillars to monitor and manage the system are understood and effectively broad spectrum of risks posed by Brexit. mitigated. » » CENTRAL BANK OF IRELAND 14
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives ~ Strengthening Brexit Strengthening Engaging and Enhancing Strategic Theme: Resilience Consumer Influencing Organisational Strengthening Protection Capability Consumer Protection Desired Outcome: The best interests of consumers are protected and confidence and trust in the financial system is enhanced through effective regulation of firms and markets. Ensuring the best interests of consumers and We will do this by: that deliver fair outcomes for consumers, investors are protected is a fundamental part of advocating for further strengthening of • Strengthening our approach to conduct risk the Central Bank’s Mission. Embedding a standards and individual accountability, and regulation, setting our expectations, and consumer-focused culture within firms is taking action where these standards are not challenging the firms and markets that we essential to ensuring they serve the interests and being met. We will complete supervisory reviews supervise by requiring them to have in place a needs of consumers. It is important that of governance and risk management cultures in high quality and fully embedded Conduct Risk consumers have trust and confidence that regulated firms through day-to-day supervision Framework. Robust enforcement action will regulated firms are acting in their best interests. and inspection work. continue to underpin our powers to protect We recognise the detriment to consumers that consumers of financial services. • Enhancing confidence and trust in the financial can occur if such firms do not behave system through high quality regulation, appropriately. We also recognise the importance • Continuing to develop our approach to purposeful engagement, effective gatekeeping, of firms being well governed and financially consumer protection supervision, conducting assertive supervision and robust enforcement. sound in order to mitigate the risks posed to more intrusive and targeted assessments of consumers. We intend to focus further on those firms and products that pose the greatest • Supporting the fight against money laundering, strengthening consumer and investor protection. potential harm to consumers. terrorist financing, market abuse and the unauthorised provision of financial services. • Focusing on the culture of firms and individual accountability of the people who run the firms » we regulate, to embed high standards of conduct » CENTRAL BANK OF IRELAND 15
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Strengthening Brexit Strengthening Engaging and Enhancing Strategic Theme: Resilience Consumer Influencing Organisational Engaging and Protection Capability Influencing Desired Outcome: We engage with and listen to the public and stakeholders to inform our work and help build trust in, and understanding of, the Central Bank. We strategically influence and shape key decisions and policies in Europe and internationally. In order to effectively deliver on our mandate, Over the next three years, a key focus will be to • Actively contributing to European System of we work closely with other bodies, as well as enhance our strategic engagement with the Central Banks/Eurosystem policy-making engaging with and listening to the wider public public and relevant stakeholders at home and through strategic engagement at key and other stakeholders in Ireland. We aim to be abroad. European System of Central Banks/ an open and transparent organisation and to be Eurosystem Committees. We will do this by: accountable for our actions. This helps the • Engaging strategically with the Single public and other stakeholders to understand • Engaging with the public directly and online, in Supervisory Mechanism and the European what we do and to have confidence that we are an open and transparent manner through our Supervisory Authorities, European Systemic delivering on our mandate. As a national central communications strategy, outreach campaigns Risk Board and the Single Resolution bank and Ireland’s competent authority, we and when providing services directly to the Mechanism in the development of regulatory work as part of the wider European framework public. and resolution guidelines, standards, methods including the European System of Central Banks • Engaging with our key domestic stakeholders and risk analysis as well as with EU and and the European System of Financial in an open and transparent way. international legislative frameworks in relation Supervision. This wider European framework is to sectors regulated by the Central Bank. playing an ever-increasingly significant role and it is important that we are effectively influencing and shaping the agenda to support » the delivery of our mandate. » CENTRAL BANK OF IRELAND 16
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Strengthening Brexit Strengthening Engaging and Enhancing Strategic Theme: Resilience Consumer Influencing Organisational Enhancing Protection Capability Organisational Capability Desired Outcome: Our culture, resources and capabilities support the effective and efficient delivery of our mandate whilst maintaining the highest standards of governance and risk management. The Central Bank’s mandate is broad and We will do this by: • Continuing to strengthen internal governance complex and we operate in a dynamic and and risk management, information and cyber • Implementing our People Strategy, which challenging environment where effective security along with our security systems and includes our approach to resourcing, learning delivery of the strategy requires the necessary ability to recover from a business continuity and development, leadership development internal capabilities, systems and processes. Our perspective. and talent management, enabling our people people are our most important resource and it is to deliver in an environment that supports • Ensuring the delivery of our accountability important that we support and enable them so and promotes diversity and inclusion and obligations by applying the highest standards that they have the necessary skills and expertise strengthens our capability and agility. of transparency and clarity in our statutory to deliver to the highest standards. We need to reporting. empower staff to reach their full potential in an • Significantly investing in the delivery of our inclusive culture, which values diversity. As a Data Strategy, which will support enhanced • Reviewing our principles and priority knowledge-based organisation the management data analytics and data management across behaviours (which articulate our desired and analysis of data has become a critical the organisation, and by rolling out an culture) and embedding these to ensure a activity, which requires ongoing investment. We electronic document and record management positive culture reflecting our One Bank need to ensure that the appropriate structures, system across the Central Bank. ethos, commitment to public service, facilities, processes, competencies and diversity and inclusion. • Ensuring that appropriate structures, technologies are in place to support the effective facilities, processes, competencies and delivery of our mandate. We also need to ensure technologies are in place to support the that we prudently manage our operations by successful delivery of our organisational » practising the highest standards of governance, priorities. » accountability and risk management. CENTRAL BANK OF IRELAND 17
CONTENTS CENTRAL BANK OF IRELAND STRATEGIC PLAN 2019–2021 PART TWO » » CENTRAL BANK OF IRELAND 18
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Review of Strategy 2016–2018 Introduction Strategic Responsibilities element was the work undertaken, in cooperation During this period, the ECB non-standard with Europe’s Single Resolution Board, to ensure The Central Bank’s 2016-2018 Strategic Plan monetary policy measures were aimed at that any future resolution of troubled financial was framed in the context of the legacy of the ensuring inflation continued to move towards institutions minimises the need for taxpayer crisis and a dynamic policy environment. the Governing Council’s stated aim of funding. Resolution plans for all Irish banks were Despite the emergence of some significant new maintaining inflation rates below, but close developed. The IMF Financial Sector Assessment challenges over this period, the scope of the to, 2%. While the net purchases under the Programme delivered a positive assessment of 2016-2018 Strategic Plan remained largely Asset Purchase Programme are due to end by Ireland’s financial sector resilience, regulatory and appropriate, helping to guide the Central Bank December 2018, they have led to changes in the supervisory framework and capacity to manage in meeting its broad mandate. size and composition of the balance sheets of and resolve financial crises. National Central Banks and the Central Bank has In terms of supervisory activity, this was a very taken prudent steps to manage its own balance busy period of policy formation and transposition sheet risks. as Ireland’s supervisory approach became ever The Central Bank enhanced its macro-prudential more closely aligned to that of Europe. Significant policy framework aimed at safeguarding financial new regulatory measures, such as Solvency II, the stability and protecting consumers. This included Markets in Financial Instruments Directive the setting of additional capital buffers for banks (MiFID II), the Bank Recovery and Resolution and the further refinement of the mortgage Directive and the Payments Services Directive measures that are designed to enhance the (PSD2) were successfully introduced. There were resilience of borrowers and encourage prudent many enhancements made to proactive lending practices. A further development in this supervisory engagement across all sectors, respect was the successful establishment of the including banking as part of the ECB’s Single Central Credit Register. There was also a Supervisory Mechanism. continued focus on addressing the outstanding stock of non-performing loans. Another important » » CENTRAL BANK OF IRELAND 19
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives In order to better meet the growing regulatory emerged as a key priority. This covered multiple place. Data management was enhanced through demands, there was a significant re-structuring functions across the Central Bank, coordinated the development of a Data Strategy. The Central within the Central Bank during this period, with by a Brexit Taskforce, and included extensive Bank also enhanced its approach to transparency the reorganisation of supervisory directorates expert analysis and supervisory engagement, and accountability during this period. This and the creation of new Prudential Regulation ensuring supervised firms made appropriate incorporated a review of governance including and Financial Conduct Pillars. The Central Bank preparations and contingency plans. The Central the adoption of the new Code of Practice for the developed a new financial conduct strategy to Bank also provided its own ongoing analysis and Governance of State Bodies. There was a greater further enhance protections for consumers and views to wider domestic policy makers. A very emphasis on communications, including the investors. One of the key areas of work was the significant element of the Brexit workload was design and launch of a new Central Bank website Tracker Mortgage Examination. This spanned the dealing with authorisation applications across all and public outreach campaigns. full strategic planning period, and was a complex, sectors, including large, complex and in some resource intensive undertaking. It has resulted in cases, new financial services for Ireland, such as Conclusion very significant redress and compensation for broker dealers and market infrastructure firms. The Central Bank has met its key objectives impacted customers of the lenders. It also shone under the 2016-2018 Strategic Plan, while also a light on the negative cultural behaviours within Strategic Enablers dealing with new developments, challenges and the banking sector. The Central Bank concluded The 2016-2018 period has been one of signifi- risks, such as Brexit and an evolving approach to and published a comprehensive review of culture cant growth for the Central Bank arising from a financial conduct supervision. Many of the key in the five main Irish retail banks. Each lender wider mandate, more intensive approach to areas of focus from the 2016-2018 Strategic Plan was issued with specific findings to remedy. The supervision and in meeting the challenges from will continue to feature over the coming period Central Bank also continued to pursue a credible Brexit. The workforce has grown by approxi- as the Central Bank continues to work to deliver and effective approach to enforcement during mately 27 per cent in this period. The Central on its core functions. this period. Bank consolidated its city centre accommodation through the development of a new Docklands Challenges and Risks Campus. In addition, there was significant invest- The Central Bank had to deal with new challeng- ment made in technology and an enhanced focus es during this period. The management of the on staff development and diversity and inclusion, » economic and financial risks arising from Brexit to ensure the right skills and capabilities are in » CENTRAL BANK OF IRELAND 20
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Our Statutory Objectives In discharging its functions and exercising its powers as part of the European System of Central Banks, the primary objective of the Central Bank is to maintain price stability. The Central Bank also has the following statutory objectives: The discharge of such other functions and Price Financial Resolution Financial Payments, Economic powers conferred on Stability Stability Regulation Settlements Analysis the Central Bank by and Currency and Statistics law including: As part of the The stability of Resolution of financial The proper and effective The efficient and The provision of analysis The operation of European System the financial difficulties in credit regulation of financial effective operation of and comment to support the Central Credit of Central Banks, system overall. institutions, certain service providers and payment and settlement national economic Register, the Deposit the primary objective investment firms and markets, while ensuring systems. policy development. Guarantee Scheme of the Central Bank credit unions. that the best interests of and the Insurance is to maintain consumers of financial Compensation Fund. price stability. services are protected. » » CENTRAL BANK OF IRELAND 21
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and Price Stability and Currency Statistics Our Statutory Mandate: “As part of the European System of Central Banks, the primary objective of the Central Bank is to maintain price stability.” The Treaty on the Functioning of the European Key Actions: Efficient Implementation of Monetary Policy Union confers this primary objective on all We will efficiently support the implementation of Monetary Policy Assessment National Central Banks of the Eurosystem. The monetary policy through our financial operations We will closely assess the impact of the Governing Council of the ECB is responsible for functions. changing monetary policy environment on the setting of monetary policy in the euro area. macroeconomic and financial conditions. Desired Outcomes: The Central Bank provides support and analysis to the Governor in his capacity as a member of Review of Monetary Policy Framework • We contribute effectively to monetary policy the Governing Council, and implements the We will play our part across the key ECB formation. monetary policy decisions of the Governing committees in the ECB’s review of the monetary • We are operationally ready to implement any Council. The National Central Banks together policy framework. new elements of the monetary policy with the ECB are responsible for conducting and Effectively Contribute to Monetary framework. implementing the single monetary policy for the Policy Formation currency union with the primary objective of We will effectively contribute to monetary policy maintaining price stability. formation through strategic engagement at key European System of Central Banks/Eurosystem committees. » » CENTRAL BANK OF IRELAND 22
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and Financial Stability and Currency Statistics Our Statutory Mandate: “The stability of the financial system overall.” The Central Bank has a mandate in domestic Key Actions: • deepen our monitoring and analysis of the and European legislation to contribute to market-based finance sector to identify Macro-prudential Policy financial stability in Ireland and across the financial stability risks; and We will monitor closely the threats to financial euro area, which it carries out in conjunction stability using macro-prudential tools including • use credit data insights from the Central with other relevant authorities. To achieve calibrating countercyclical capital buffers and Credit Register, AnaCredit and non-bank its mandate, the Central Bank identifies, mortgage measures, as necessary, to maintain financial data. implements and monitors policies to limit the stability. impact of systemic risks on both the financial Strengthening Resilience of Regulated Firms system and the economy. As the macro- Developing our Data Analytical Capabilities We will deliver effective supervision of those prudential authority for Ireland, the In order to identify emerging risks and their regulated firms and markets that can pose a threat Central Bank focuses on the mitigation potential build-up over time, and to inform both to financial stability to ensure they are well of system-wide risks with the aim of internal and external policy-making, we will: managed and financially sound. increasing the resilience of the Irish • enhance our analysis of international financial We will continue to address existing financial system. flows and cross-border linkages; vulnerabilities and weaknesses remaining from the financial crisis, particularly relating to • increase our capability and use of data mortgage arrears and non-performing loans. analytics across financial regulation; » » CENTRAL BANK OF IRELAND 23
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives ~ Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and and Currency Statistics Financial Stability continued… Financial Crisis Preparedness Desired Outcomes: We will enhance our financial crisis preparedness • Resilience of the financial system has been and management capability. We will engage with strengthened in order to better withstand other agencies at national, European and future shocks. international levels and with key stakeholders in the financial sector, to contribute to the broader • Enhanced use of data to inform decisions and financial sector’s crisis response capabilities. policy-making. • Effective crisis management arrangements are in place that support the Central Bank and other key stakeholders engaged in the Irish financial sector to manage the response to any potential financial crisis. » » CENTRAL BANK OF IRELAND 24
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and Resolution and Currency Statistics Our Statutory Mandate: “Resolution of financial difficulties in credit institutions, certain investment firms and credit unions.” The Central Bank is Ireland’s national resolution Key Actions: Desired Outcomes: authority and it has responsibility for the Resolution Readiness • Relevant regulated firms are deemed orderly resolution of failing credit institutions, We will prepare for and manage the failure of resolvable and the Central Bank is prepared certain investment firms and credit unions. It relevant regulated firms in an orderly fashion to to manage firm failure to minimise the impact works with the Single Resolution Board in ensure minimum disruption to financial stability, on financial stability, the economy and accordance with the SRM for those credit the economy and consumers. consumers. institutions under the remit of the Single Resolution Board. Recognising that regulated We will continue to ensure relevant regulated • Relevant regulated firms are prepared to firms may fail, we seek to ensure that this firms improve their ability to recover from manage and recover from severe financial happens in an orderly manner. financial difficulty, and further enhance their difficulties. resolution plans, such that we can resolve failing • We have strategically influenced the firms in a way that minimises externalities. implementation and development of the Engaging and Influencing within the Single EU resolution framework. Resolution Mechanism We will engage strategically with the Single Resolution Board and European authorities in implementing and further developing the EU resolution framework. » » CENTRAL BANK OF IRELAND 25
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and Financial Regulation and Currency Statistics Our Statutory Mandate: “The proper and effective regulation of financial service providers and markets, while ensuring that the best interests of consumers of financial services are protected.” The Central Bank seeks to achieve a Key Actions: Enhancing the Regulatory and Supervisory trustworthy and resilient financial services Framework Addressing Risks Through Effective Supervision system that sustainably serves the needs of the We will develop the regulatory and policy We will work to ensure all firms regulated by the wider economy and its customers, where framework to address gaps and improve its Central Bank are appropriately and effectively regulated firms and individuals adhere to a functioning and will harness the benefits of supervised. culture of fairness and high standards. increased data and analytical capability, risk We will drive further improvements in the specialists and use of targeted inspection activity We discharge our duties through a robust governance and risk management of regulated to enhance our supervisory approach. regulatory framework, delivering effective firms including the building of their IT resilience gatekeeping and intrusive supervision Mitigating Brexit Risks and Ensuring the and enhancing diversity and inclusion. underpinned by a credible threat of Readiness of New and Existing Firms enforcement. Financial Innovation We will further enhance our regulatory tools and We will identify and act upon the emerging risks, supervisory approaches to ensure that the wider opportunities and challenges presented by financial stability, market and conduct risks financial innovation (Fintech) and the rapidly associated with the increased nature, scale and evolving technological landscape within which complexity of the Irish financial system are we, and the regulated firms and individuals that understood and effectively mitigated. we supervise, operate. We will ensure that regulated firms are appropriately prepared for the full range of » Brexit scenarios and that they are safeguarding » the interests of their customers. CENTRAL BANK OF IRELAND 26
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and and Currency Statistics Financial Regulation continued… We will ensure a robust and effective Focus on Culture and Individual Accountability Engaging and Influencing – Regulatory authorisation process for all firms seeking We will focus on the culture of firms and Standards Development authorisation, including those as a result individual accountability of the people who run We will engage strategically with the Single of Brexit. the firms we regulate, to embed high standards Supervisory Mechanism and the European that deliver fair outcomes for consumers. We will Supervisory Authorities in the development of Building a Systematic and Challenging Approach take action where these standards are not met regulatory guidelines, standards, methods and risk to Financial Conduct Regulation and press for further strengthening of standards analysis, as well as with EU legislative bodies in We will strengthen our approach to conduct risk and individual accountability. relation to sectors regulated by the Central Bank. regulation, set our expectations, and challenge the firms and markets that we supervise, We will complete supervisory reviews of Enhancing the Transparency of the Funding Levy requiring them to have in place a high quality and governance and risk management cultures in We will enhance the transparency and fully embedded Conduct Risk Framework. Robust regulated firms through day-to-day supervision predictability of the levy applied to regulated enforcement action will continue to underpin our and inspection work. firms and continue the move towards recovering powers to protect consumers of financial services 100% of our regulatory costs from regulated Enhancing Confidence and Trust and we will utilise our powers of redress where firms. in the Financial System firms have caused detriment. We will enhance confidence and trust in the Developing our Approach to Consumer financial system through high quality regulation, Protection Supervision purposeful engagement, effective gatekeeping, We will continue to develop our approach to assertive supervision and robust enforcement. consumer protection supervision, conducting We will support the fight against money more intrusive and targeted assessments of those laundering, terrorist financing, market abuse and firms and products that pose the greatest the unauthorised provision of financial services. potential harm to consumers. » » CENTRAL BANK OF IRELAND 27
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and and Currency Statistics Financial Regulation continued… Desired Outcomes: • The best interests of consumers and investors • Regulated firms demonstrate an appropriate are protected, and markets operate in a fair, risk and consumer-focused culture. orderly and transparent manner. • Our regulatory tools and supervisory • Confidence and trust in the financial system is approaches are fit for purpose. enhanced. • We have strategically influenced and shaped • Regulated firms have sufficient financial key decisions and policies in Europe. resources, including under scenarios of • The funding levy is transparent and plausible but severe stress, and have predictable. sustainable business models over the long-term. • The risks emerging from Brexit and financial innovation have been mitigated through our supervisory approach. » » CENTRAL BANK OF IRELAND 28
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and Payments, and Currency Statistics Settlements and Currency Our Statutory Mandate: “The efficient and effective operation of payment and settlement systems.” The Central Bank, in conjunction with the ECB Key Actions: Currency Capabilities and other national competent authorities, is We will continue to improve the efficiency and Payments and Settlements Developments responsible for ensuring that payment, effectiveness of our currency related We will play our part with the ECB on initiatives settlement and clearing systems are safe, responsibilities and capabilities. to enhance payments and settlements systems resilient and efficient and that access to such and engage with Irish market participants to Desired Outcomes: systems is not restricted. The Central Bank also ensure their successful implementation. ensures the provision of banknotes and coins • The Central Bank and Irish market and other related currency services to the Develop Strategy for National Cash Cycle participants have successfully migrated to the public, a key component of payments systems. We will engage with cash cycle stakeholders to new Eurosystem services. develop and implement an appropriate strategy • Our strategic approach to the development of for the Irish cash cycle that will meet the needs of the national cash cycle has been enhanced. the evolving hybrid cash/digital payments landscape. • The operational standards in relation to payments and currency meet the highest Enhancements to Payment and Currency benchmark standards. Systems We will enhance the Central Bank’s payments and currency systems and processes to further mitigate risks. » » CENTRAL BANK OF IRELAND 29
~ STRATEGIC PLAN 2019-2021 CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives ~ Statutory Objective: Price Stability Financial Stability Resolution Financial Regulation Payments, Settlements Economic Analysis and Economic Analysis and Currency Statistics and Statistics Our Statutory Mandate: “The provision of analysis and comment to support national economic policy development.” The Central Bank undertakes economic analysis, Key Actions: Enhancing Data Quality and Availability Across research, data collection and statistical analysis, the Central Bank to Support Policy-making Economic Analysis designed to inform economic policy-making We will enhance the range and quality of data domestically and internationally. We will provide clear and insightful analysis that resources in order to strengthen internal and deepens our understanding of the Irish economy. external capability of evidence-based policy- Monitor and Assess External Risks making. We will continue to conduct research and Desired Outcomes: evidence-based analysis of the potential risks • We have conducted high quality economic arising from Brexit and the broader international research and published detailed analysis and trade and taxation environment to financial insight. stability and the broader economy and effectively communicate the findings to key stakeholders and • This analysis and use of enhanced data will policy makers. have supported the development of our broader economic and policy work including analysis of potential risks. » » CENTRAL BANK OF IRELAND 30
STRATEGIC PLAN 2019-2021 ~ : CONTENTS Foreword Mission, Mandate Strategic Review of Strategy Statutory Organisational and Vision Themes 2016–2018 Objectives Objectives Organisational Objectives The Central Bank is statutorily required to As a knowledge-based organisation, the effective Key Actions: allocate resources effectively, efficiently and management and analysis of data and Maintain and Develop the Capacity and economically. The development of the Central information is core to the successful delivery of Capabilities to Address the Changing Needs of Bank’s organisational capabilities is crucial to our strategy. Our internal processes and systems the Organisation address our broad and complex mandate and must support the delivery of our strategy across deliver on our Mission in the public interest. Our the organisation. We will implement our People Strategy, which people are our most important resource and it is includes our approach to resourcing, learning and In serving the public interest, we prudently critical that the Central Bank attracts, retains development, leadership development and talent manage our operations and aim to meet the and develops staff committed to public service management, enabling our people to deliver in an highest standards of internal governance and risk and enables them deliver to their best in a environment that supports and promotes management. positive work environment that fosters diversity and inclusion and strengthens our collaboration. We seek to be an open and transparent capability and agility. organisation, engaging with and listening to our Our Vision is that the Central Bank is an New System Capability stakeholders, including our staff, to inform our employer of choice, where our valued and We will ensure that appropriate structures, work and to help build awareness of and trust in diverse staff are committed to excellence in the processes, competencies and technologies are in what we do. delivery of our mandate, have the opportunity place to support the successful delivery of our to build fulfilling careers, and reach their The Central Bank places a strong emphasis on organisational priorities. potential. working responsibly. As a public institution, we We will invest in the delivery of our Data understand that our work has an impact on the Strategy, which will support enhanced data environment, the communities in which we operate analytics and data management across the and our stakeholders. We believe in carrying out organisation, as well as rolling out a new our duties in a socially responsible way. electronic document and record management We strive for a One Bank culture where we work system across the Central Bank. collaboratively across the Central Bank to maximise our effectiveness and efficiency in » order to deliver on our mandate. » CENTRAL BANK OF IRELAND 31
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