Strategic Plan 2015-2021 One College, One Mission - SVCC Update on Chancellor's Goals and Strategic Plan - Southside ...
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Strategic Plan 2015-2021 One College, One Mission SVCC Update on Chancellor’s Goals and Strategic Plan Submitted to the VCCS: August 15, 2016
Chancellor’s Objectives for the Complete 2021 Goal: (AY2016-AY2017) In order to meet the VCCS Complete 2021 Goal of tripling the number of credentials awarded annually by 2021, the Chancellor establishes biennial objectives for the system. Objectives are organized using the Loss-Momentum Framework for Student Success, with an additional objective for increasing college affordability and sustainability. The system office and colleges will identify strategies for meeting these biennial objectives. CONNECTION OBJECTIVE SYSTEM: Increase VCCS annual admissions applications from 110,000 to 130,000 by 2017. College Objective: SsVCC will increase annual admissions applications from 2,738 to 3,232 by 2017. College Strategies to Achieve Objective: • Review and revise the college’s public relations/marketing organizational structure to enhance and strengthen internal and external communications - Completed • Develop and implement a comprehensive marketing plan – In- Progress • Identify and employ resources to enhance the college’s social media and web presence – Postponed due to budget constraints • Disaggregate application data by locality, feeder high school, race/ethnicity, gender, and age to identify and respond to differences – In-Progress • Gather and analyze qualitative data from career coaches, students, HS guidance personnel, etc., to determine why students apply and do not apply to SsVCC – Initiated and on- going • Develop and maintain a data dashboard that tracks and communicates application data points related to the VCCS Complete21 objectives – Initiated and on-going 2
ENTRY OBJECTIVE SYSTEM: Increase admissions application enrollment yield to 60% systemwide. College Objective: SsVCC will increase admissions application yield to 60% by 2017. College Strategies to Achieve Objective: • Disaggregate enrollment data by locality, feeder high school, race/ethnicity, gender, and age to identify and respond to differences – Initiated and on-going • Gather and analyze qualitative data from career coaches, students, HS guidance personnel, etc., to determine why students enroll and do not enroll in SsVCC after application – Data collection to start following fall registration • Support VCCS efforts to identify and implement multiple placement measures – In-Progress • Collaborate with K-12 partners to improve college-readiness with particular emphasis on mathematics – In-Progress • Encourage early completion of the financial aid application process to aid in verification and provide for more timely award notification – Initiated and on-going • Ensure that all academic programs have accurate and up-to- date pages on the college’s website – Initiated and on-going • Develop and maintain a data dashboard that tracks and communicates enrollment data points related to the VCCS Complete21 objectives – Initiated and on-going PROGRESSION OBJECTIVES SYSTEM: Increase overall VCCS Fall-to-Spring Retention to 71% systemwide. College Objective: SsVCC will increase overall Fall-to-Spring Retention from 64% to 71% by 2017. College Strategies to Achieve Objective: 3
• Review and revise as needed a minimum of three high- enrollment academic programs utilizing recommendations of the Completion by Design Framework, including stackable academic credentials and guided pathways – In-progress • Update and utilize faculty advising sheets in an effort to better connect students with academic advisors - Completed • Develop student-friendly academic progress sheets for all academic programs • Increase the percentage of program placed students successfully completing SDV 100 during the first semester of enrollment by 10% – In-Progress • Establish an Advising Taskforce to review the current advising model and make recommendations for improvement and/or change - Completed • Disaggregate retention data by feeder high school, program of study, race/ethnicity, gender, and age to identify and respond to areas of concern – Initiated and on-going • Gather qualitative data from students who drop classes or withdraw from the college to identify areas of concern and support services needed. – Data collection will begin following fall registration • Utilize OERs in 20% of course sections taught – In-Progress • Develop and maintain a data dashboard that tracks and communicates retention data points related to the VCCS Complete21 objectives – Initiated and on-going SYSTEM: Increase overall VCCS Fall-to-Fall Retention to 60% systemwide. College Objective: SsVCC will increase overall Fall-to-Fall Retentions from 37% to 60% by 2017. College Strategies to Achieve Objective: • Review and revise as needed a minimum of three high- enrollment academic programs utilizing recommendations of 4
the Completion by Design Framework, including stackable academic credentials and guided pathways – In-progress • Update and utilize faculty advising sheets in an effort to better connect students with academic advisors - Completed • Develop student-friendly academic progress sheets for all academic programs – In-progress • Establish an Advising Taskforce to review the current advising model and make recommendations for improvement and/or change – In-Progress • Disaggregate retention data by feeder high school, program of study, race/ethnicity, gender, and age to identify and respond to areas of concern – Initiated and on-going • Gather qualitative data from students who drop classes or withdraw from the college to identify areas of concern and support services needed. - Data collection will begin following fall registration • Utilize OERs in 20% of course sections taught – In-Progress • Develop and maintain a data dashboard that tracks and communicates retention data points related to the VCCS Complete21 objectives – Initiated and on-going COMPLETION OBJECTIVES SYSTEM: Increase the overall annual VCCS Graduates in associate degrees, certificates and career studies certificates by 6,000 over FY2015. College Objective: SsVCC will increase annual graduates in associate degrees, certificates and career studies certificates from 1,302 to 1,552 by 2017. College Strategies to Achieve Objective: • Review and revise as needed a minimum of three high- enrollment academic programs utilizing recommendations of the Completion by Design Framework, including stackable academic credentials and guided pathways – In-progress 5
• Develop student-friendly academic progress sheets for all academic programs – In-progress • Program place all dual enrollment students who are enrolled in prescribed academic and career pathways – In-Progress • Disaggregate completion data by feeder high school, program of study, race/ethnicity, gender, and age to identify and respond to areas of concern – Initiated and on-going • Gather qualitative data from program faculty and students to identify and respond to barriers to program completion - Data collection will begin following fall registration • Implement new policy that allows for awarding of academic credentials without graduation applications – Initiated and on- going • Review and revise local practice that prevents the awarding of multiple certifications and degrees - Completed SYSTEM: Collect college-generated baseline information on top business-demanded industry certifications and licenses offered at each college and college-generated evidence of the number of students earning the intended industry certification or license as a numeric value and as a percent of students who complete noncredit training in preparation for the industry certification or license. (Year 1) College Objective: SsVCC will establish annual baseline data documenting the number of in-demand industry certifications and professional licenses earned college-wide (Year 1). College Strategies to Achieve Objective: • Work with regional employers to identify in-demand and industry certifications and professional licenses – Completed • Implement certification/license tracking function in SIS - Completed 6
SYSTEM: Increase the number and percent of students for which the college obtains evidence of industry certification or license completion ___* systemwide. (Year 2) *To be determined by baseline data collected in year 1. College Objective: SsVCC will increase the number of industry certifications and professional licenses earned by students by 25% over 2016’s baseline data. College Strategies to Achieve Objective: • Develop and market a minimum of 3 new short-term, non-credit training programs leading to industry recognized credentials - Completed • Develop a minimum of 3 “plugged-in” models for Adult Education and WIOA clients leading to industry recognized credentials - Completed • Review academic and workforce programs for opportunities to imbed industry credentials and/or professional license preparation – Initiated and on-going • Solicit and secure resources to support non-credit training and certification testing – In-Progress AFFORDABILITY AND SUSTAINABLITY OBJECTIVES SYSTEM: Secure resources for an outcomes based funding formula for workforce credentials. College Objective: SsVCC will support VCCS efforts to secure resources for an outcomes based funding formula for workforce credentials. College Strategies to Achieve Objective: • Meet with service region legislators prior to the opening of the 2016 General Assembly session to endorse proposed budget for workforce credentials - Completed 7
• Submit op-ed to area newspapers to endorse proposed budget for workforce credentials - Completed • Garner support from service region employers and economic developers for the proposed budget for workforce credentials - Completed SYSTEM: Secure funding for philanthropic and other investments for Year2 of the Rural Horseshoe Virginia Initiative (RHVI). College Objective: SsVCC will partner with the RHVI to secure funding to establish the Power Line Worker program and other RHVI initiatives. College Strategies to Achieve Objective: • Collaborate with regional electric cooperatives to develop Power Line Worker program curriculum and structure - Completed • Present program to and secure buy-in from Virginia Maryland Delaware Association of Electric Cooperatives (VMDAEC) CEOs - Completed • Develop list of resources needed to stand up program and solicit financial and equipment support from public and private partners – Completed • Host a program opening event to recognize donors and supporters - Completed SYSTEM: Identify and implement efficiencies in college and system office operations. College Objective: SsVCC will identify and implement efficiencies in college operations. College Strategies to Achieve Objective: • Meet VCCS financial standards annually – In-progress 8
• Examine opportunities to make reductions in facilities related costs – Initiated and on-going • Participate in VCCS Shared Services initiatives as they become available, and when they are appropriate and beneficial to the College – In-Progress • Reduce computer inventory to be consistent with VCCS computer replacement policy – In-Progress • Continue to identify and implement changes in organizational structure to improve service delivery and reduce costs– Initiated and on-going 9
Strategic Plan 2015-2021 One College. One Mission. Goals and Strategies Legend Completed Initiated and on-going In progress/on schedule Modified Discontinued No highlight = No action to date Southside Virginia Community College will . . . 1. Serve the Southside region as the leading provider of quality academic and workforce services through a. Quality academic programs ● By May 1, 2016, SVCC will develop a program review manual and process that will provide an effective and efficient way to review all academic and career technical programs. Programs will begin participating in the 3-year evaluation cycle starting in spring 2017. (Tara Carter, Anne Hayes) The program review manual has been drafted and sent to the academic deans for review. Drs. Carter and Hayes will be sharing the plan (not the manual) with faculty in May and will be sharing the manual in August. (4/16) ● By August 2016, SVCC will develop and implement a college-wide General Education assessment model to assess SVCC student learning in the General Education Core Competencies. (Tara Carter, Dixie Dalton, Anne Hayes) 10
A General Education Assessment work group has been formed and has developed an assessment model that will be piloted in selected classes in Spring 2016. (4/16) The committee met at Spring in-service and again in July to discuss results and determine if assessment tools or rubrics needed any adapting before implementing in the fall. A report is forthcoming. (7/16) ● By August 2016, SVCC will implement a college-wide Advisory Committee Policy to ensure quality and foster closer professional relationships between CTE programs and business and industry. (Michelle Edmonds, Chad Patton) ● By August 2017, the college will develop common course content and learning objectives, assisting with consistency throughout all courses. (Dixie Dalton, Michelle Edmonds, Chad Patton) b. Clear program pathways ● By August 2016, all academic programs will have an accurate and up- to-date webpage on the college’s website. (Dixie Dalton, Chad Patton, Michelle Edmonds, Chad Wollenberg) This goal will be initiated after current catalog revisions are completed. (4/16) Catalog revisions have been completed. (7/16) ● By August 2017, SVCC will identify 3 academic programs to review and revise utilizing the recommendations of the Completion by Design Framework; each program will have stackable credentials. (Tara Carter) Identified programs: Industrial Maintenance Degree; the Administrative Support, Medical Office Specialization Degree; and the Information Systems Technology, Networking Specialization Degree. These are recommended because they have stackable certifications that can serve as milestones towards the completion of the parent degree. (4/16) ● By December 2016, each program will develop a student-friendly academic progress sheet to be distributed to students and available for 11
download on the program’s webpage. (Dixie Dalton, Chad Patton, Michelle Edmonds, Bernadette Battle) ● By August 2017, all dual enrollment students on a prescribed academic and career pathway will be program placed to enhance graduation and completion rates. (Dorothea Sizemore, Tiffany Griffin) c. Quality and responsive Workforce Services ● By June 30, 2016, fully implement the Workforce Enterprise System (WES) so that staff and students can enroll in non-credit classes, staff can promote all non-credit classes, and administrators can track all expenses and revenues generated for non-credit. (Keith Harkins, Robin Daniel) Completed to the extent possible considering a number of implementation issues beyond our control. (7/16) ● By December 2016, Workforce Development Services will collaborate with the WIOA Business Services Teams to develop, publish, and distribute a workforce catalog highlighting SVCC’s business services and products. (Keith Harkins) Completed. New catalog to be published each semester. (7/16) ● By December 2016, SVCC Workforce will work with regional employers to identify in-demand industry certifications and licenses as required by the proposed VCCS Workforce Credentials Funding Formula. (Keith Harkins) ● By June 2017, Workforce Development Services will develop and market 3 new short-term, non-credit training programs leading to industry recognized credentials as well as develop 3 Plugged-In models for Adult Education and WIOA clients leading to industry recognized credentials. (Keith Harkins) To date, WDS has created and started the Power Line Worker program and a non-credit CNA program. Other programs are in various stages of planning and on schedule to meet the goal by the 6/17 date. (4/16) 12
Several programs previously delivered as credit have been transitioned to non-credit including truck driver training, phlebotomy, and massage therapy. (7/16) d. Quality online presence ● By June 2016, the Office of the Vice President for Academic and Student Affairs will create the Distance Education Planning Committee, made up of mostly faculty and charged with identifying best practices in online education. (Tara Carter) Committee members include Terri Milroy, Ashley Leslie, Christy Lowery-Carter, Sarah Horne, Kristen Beekwilder, Vincent Brown, Rosa Townsend, Kelley LaPrade and John Hicks. (4/16) ● By December 20, 2016, the Distance Education Planning Committee will develop a manual and plan for the assessment of online learning. New courses will be assessed prior to initial delivery. (Tara Carter) ● By June 2016 January 2017, President’s Staff will establish a taskforce to review the SVCC website and make recommendations for improvement. (Al Roberts) Revised completion date. Two other activities have occurred to respond to website issues. In April 2016 the president convened a meeting of the webmaster, CIO, and the PR director to strengthen the process for corrections, revisions, deletions, and additions to the website. In July 2016 the president issued a directive to all units of the college to review their website pages for accuracy and timeliness by July 11. (7/16) ● By July 2017, the Information Technology Department will increase bandwidth between main campuses and remote sites to improve performance and reliability; the coverage and bandwidth of wireless access will also be increased. (Chad Wollenberg) Chad is putting together a plan with some help from the system office to reduce cost and increase speed for all of our internal fiber. If their contract cannot provide what we want, Chad will put out an RFP. For wireless, we are looking over the next 5 years to upgrades that fall in line with our routine replacement cycle that will improve bandwidth and performance. (4/16) 13
We have built and tested a point-to-point VPN between the campuses. As a result, we can cancel the 50MB fiber between the campuses. Using the money we save from that cancellation, we can increase bandwidth at Emporia, Chase City, and Fort Pickett. We have purchased new access points with the 801.11ac standard that provides higher wireless bandwidth. These have been strategically deployed in our high traffic areas. (8/16) e. Community engagement ● By June 30, 2016 January 31, 2017, host 5 Business Leader Roundtables with Dr. Roberts and community business leaders. (Mary Jane Elkins) To date, two roundtables have been hosted (Emporia/Greensville and Nottoway). In addition, Dr. Roberts has hosted or participated in a variety of other community-based meetings including two for SsVCC retirees, two for area healthcare facilities, local Chambers of Commerce, the Region 8 Superintendents Work Group, and Virginia’s Growth Alliance. (7/16) ● The Office of Institutional Advancement will develop a directory of SVCC speakers and topics to distribute to civic organizations annually beginning in October 2016. (Mary Jane Elkins, Christie Hales) ● Beginning with the 2016-17 academic year, Student Activities will provide a more community-oriented activities calendar and actively engage community organizations and schools in cultural events at the College. (Le’Tina Giles & Bernadette Battle) Community participation in on-campus activities is evident for the spring 2016 semester and will be further developed for the 2016-2017 academic year. (4/16) Additional local funds have been budgeted for these community activities. (7/16) f. Effective external communications (messaging, marketing, branding) ● Beginning in January 2016, SVCC will distribute a monthly college e- newsletter with a section on the SVCC Foundation. (Mary Jane Elkins) 14
The college e-newsletter has been published and distributed each month since January. (4/16) ● Beginning in spring 2016, SVCC will distribute a monthly op-ed column to all area newspapers about the college written by Dr. Roberts. (Mary Jane Elkins) The first column was distributed to local newspapers and posted on the college website in January. Columns have been distributed and posted each month since. (4/16) ● By June 2016 By January 2017, the SVCC Marketing Committee will develop and begin to implement a comprehensive written marketing plan to best inform, engage, and attract constituents in our service region. (Christie Hales) Date extended at request of staff. (7/16) ● By June 2016, SVCC will review and revise its public relations/marketing organizational structure to enhance and strengthen internal and external communications. (Al Roberts and President’s Staff) Effective June 2016, the public relations/marketing unit of the college previously supervised by the Dean of Enrollment Management was placed under the direction and leadership of the Dean of Institutional Advancement. (7/16) ● By July 1, 2016 January, 2017, SVCC will identify resources to enhance its social media and web presence. (Al Roberts, Shannon Feinman, Mary Jane Elkins) Revised 7/16. ● Annually in October, SVCC will publish and distribute an Annual Report to inform college stakeholders and the community. (Mary Jane Elkins, Christie Hales) ● By July 2018, SVCC will implement communication tracking for student communications so that students will receive the appropriate college branding and consistent communications from academic departments. (Dorothea Sizemore, Robin Daniel) 15
The recent initiative of the Financial Aid Course Audit Tool (FACA) and the announcement that the delivery method of these notifications will be in the Message Center has caused us to change the focus of this goal. The Message Center is a bolt-on to SIS and released last summer. The communications sent in the Message Center can be tracked to see if the students have read or not read the communication. Based on the initiative and the recent security issues (compromised information/data on black web), I think we should change the focus from sending emails to sending our communications to the Message Center. This will limit liability as there will be an additional layer of security by having to access the SIS system. We are hopeful that VCCS will launch the push notifications in the coming months as well so that students can be alerted by using our mobile application to let them know that they have official communication from the college. Dorothea and I had previously discussed a date change to July 2018 regarding this goal and this is reason for my change request. However, we will work toward moving our existing communications first and then proceed with additional college communications from all departments. Dorothea and I have discussed building a campaign regarding the Message Center and the expected release date is during the summer term but no later than August 1. This will coincide with the release of the FACA tool. In the next couple months, I will work on identifying all existing communications and the plan to move those over and I will share this information with the both of you as our tracking mechanism. (4/16) 2. Assure economic vitality and individual prosperity by tripling the number of credentials awarded through a. Increased enrollment ● By May 2016, Institutional Research and Effectiveness will develop a data dashboard that measures key figures regarding the VCCS Complete 2021 and SVCC’s One College. One Mission. This data dashboard will be updated twice annually and shared with the college community in December and June. (Anne Hayes, Anne Yancey) Anne Hayes presented the first draft of the Data Dashboard to President’s Staff on July 6, 2016 for comment and edits. (8/16) ● By fall 2016, SVCC will increase fall admissions applications to 3,232. (Note: In Fall 2014, SVCC had 2,738 applications. In Fall 16
2015, SVCC decreased to 2,189. To meet this goal, SVCC needs to add 247 in 2015 and 2016.) (Dorothea Sizemore) ● By fall 2016, SVCC will increase the admissions application yield from 44.16% in 2014 to 60% in 2016. (Dorothea Sizemore, Bernadette Battle) Both items above discontinued as they are no longer valid matrices since we are now aware that many applications were being completed for the sole purpose of obtaining a VCCS email account with no intent on enrollment. (4/16) ● Increase percentage of recent high school graduates who enroll in SsVCC to 33% by Fall 2017. ● Increase ISIR enrollment yield to 62% by Fall 2017. New connection objectives added to reflect changes in Chancellor’s Objectives for 2016-2017. (7/16) ● By fall 2016, SVCC will increase the percentage of area high school students graduating in May 2016 who then enroll at SVCC in August 2016 by 3 percentage points. (Dorothea Sizemore, Bernadette Battle) b. Increased student retention rates ● By August 2016, SVCC’s Office of Institutional Research and Effectiveness will disaggregate retention data by unique populations (gender, race, age, etc.) to identify areas of concern. (Anne Hayes, Anne Yancey) See table below. (7/16) Fall to Spring Retention (%) TERMS % RACE GENDER AGE F14 65.8% American Male – 67%
Unknown – 48.6% 25-29 – 53.7% White – 68.8% 30-34 – 56.3% 35-39 – 58.3% 40-49 – 51.4% 50-64 – 46.5% >= 65 – 61.5% TERMS % RACE/PERCENT GENDER/PERC AGE/PERCENT ENT F15 68.7% American Indian – 73.7% Male – 70.1% = 65 – 55% Fall to Fall Retention (%) TERMS % RACE GENDER AGE F14 38.8 American Male – 36.8%
Hispanic – 28.8% 22-24 – 26.6% Unknown – 37.8% 25-29 – 35.8% White – 41.4% 30-34 - 30.3% 35-39 – 26.8% 40-49 – 31.9% 50-64 – 24.4% >= 65 – 26.9% ● By December 2016, SVCC will increase Fall-to-Fall Retention from 36.85% (in 2014) to 60% by Fall 2016. (Dixie Dalton, Michelle Edmonds, Chad Patton, Dorothea Sizemore, Travis Wright) ● By May 2017, SVCC will increase Fall-to-Spring Retention from 64.02% (in 2015) to 72% by 2017. (Dixie Dalton, Michelle Edmonds, Chad Patton, Dorothea Sizemore, Travis Wright) c. Increased degree and certificate completions ● By August 2016, SVCC’s Office of Institutional Research and Effectiveness will disaggregate completion data by unique populations (gender, race, age, etc.) to identify areas of concern. (Anne Hayes, Anne Yancey) Disaggregated data presented below indicates some inequity in completion rates by race and no significant differences in completion rates by age or gender. (7/16) Graduation/Completion Data Disaggregated by Race, Gender, and Age Cohort (Fall 2012) Same Cohort First Time, Plan students who graduated from 19
Placed SsVCC in 2013, 2014 or 2015 Total number of 679 Total number of grads 205 (30%) students RACE RACE White 355 White 128 (52.28%) (62.44%) Black 301 Black 70 (44.33%) (34.15%) Asian 8 (1.18%) Asian 3 (1.46%) Hispanic 8 (1.18%) Hispanic 0 (0%) Not Specified 5 (.74%) Not Specified 3 (1.46%) Am. Indian 2 (.29%) Am. Indian 1 (.49%) GENDER GENDER Female 385 (57%) Female 114 (55.61%) Male 294 (43%) Male 91 (44.39%) AGE AGE 17 or less 42 (6%) 17 or less 14 (7%) 18-21 492 (73%) 18-21 143 (70%) 22-24 33 (5%) 22-24 8 (4%) 25-29 30 (4%) 25-29 7 (3%) 30-44 49 (7%) 30-44 17 (8%) 45-59 31 (5%) 45-59 16 (8%) 20
60 or more 2 (.3%) 60 or more 0 (0%) ● By fall 2016, SVCC will review VCCS and SVCC policies that limit students’ abilities to earn multiple certifications and/or degrees. (Dorothea Sizemore) ● By December 2016, SVCC will identify at least 3 CTE programs and 1 transfer program where we can increase the number of credentials that students will acquire as they matriculate through the program. (Tara Carter, Dixie Dalton, Michelle Edmonds, Chad Patton) ● Beginning in spring 2017, SVCC will collaborate with our K-12 partners to improve college-readiness particularly in the areas of math. (Dixie Dalton) ● By June 2017, SVCC will increase the number of students earning associate degrees, certificates, and CSCs to 1,552 graduates by 2017. (Tara Carter, Dixie Dalton, Michelle Edmonds, Chad Patton) d. Expanded and increased industry-recognized certificates and professional licenses ● By March 2016, SVCC will implement credential tracking and appropriate training in SIS in order to meet SVCC and VCCS reporting requirements. (Robin Daniel, Keith Harkins) ● By July 2016, Workforce Services will establish baseline data documenting the number of industry certifications and professional licenses students earned college-wide during the past year (including Dual Enrollment students). (Keith Harkins) ● By July 2017, Workforce Services will increase the number of industry certifications and licenses by 25% over 2016’s baseline data. (Keith Harkins) 3. Provide student-centered support services to ensure success through 21
a. Flexible/creative scheduling ● By June 2017, SVCC will develop a more efficient approach to the academic schedule that takes into account concerns of faculty, advisors, and students. (Tara Carter, Dixie Dalton, Michelle Edmonds, Chad Patton, Bernadette Battle) A meeting of the above named administrators resulted in the following outcomes: 1. Because enrollment is low, we will focus on being more strategic in the putting together of the schedule, which should minimize the craziness that takes place on the back end. 2. In order to be more strategic, we have to constrict the number of sections we create and do a better job of paying attention to and managing the schedule, so that as enrollment increases, we can increase sections. 3. The deans are going to work with faculty more closely when it comes to scheduling. At present, scheduling is an "individual task,” but we all agreed that it needs to be more collaborative. To that end, the deans have committed to facilitating departmental meetings and division meetings to allow for cross-discipline conversation to eliminate, as best we can, conflicts in departments and between divisions. Also, we have assigned a counselor to each division to participate in the scheduling conversations and to serve as another pair of eyes on the schedule. 4. We also talked about and will implement learning communities. We will create a process for evaluating and approving learning communities. 5. We also agreed to offer more face to face classes and are considering writing and presenting to PS a policy regarding the number of online classes faculty can teach per academic year. In the same vein, we are going to continue the practice of offering face to face and online classes and collapse them, so that we can better utilize faculty, particularly in instances where we can save enrollment rather than cancelling a class because there aren't enough students. 6. Lastly, to maximize our full time and adjunct faculty, we are going to investigate (this work has begun at the systems level) ways to 22
prorate full time faculty when their classes are low (which is semi- addressed in #5). (6/16) b. Development of Open Educational Resources (OERs) ● By July 2016 July 2017, SVCC will participate in the VCCS FLEX Degree Pilot (Zx23) and develop the University Parallel Business Administration program to utilize 100% Open Educational Resources (OERs). (Tara Carter) All requirements have been met for the Zx23 grant. There is one final form that must be submitted before the end of June. Ashley Leslie is working on the form and will submit it June 1, before going out on maternity leave. Completion date revised at request of staff. (5/16) ● For the 2016-17 academic year, 20% of SVCC courses will utilize OERs. (Tara Carter) There are several new instructors utilizing OER content and will be offering new OER courses in the Fall including Joan Tuck, Lisa Jordan, John Hays, and Ben George. Total of 32 sections of OER courses being offered for Fall 2016: AST 114- Joan Tuck BIO 101- Gunay Smith BIO 102- Gunay Smith CHM 111-Gunay Smith CST 100 (2 sections)- Leslie Cline ECO 201- Tom Scales ENG 253- Sarah Horne ENG 254- Sarah Horne HIS 101 (7 sections)- Lisa Jordan HIS 102- Lisa Jordan HIS 141 (6 sections)- Lisa Jordan PLS 211- Lisa Jordan PLS 212- Lisa Jordan PSY 200- John Hays PSY 200 (2 sections)- Ben George PSY 215- John Hays PSY 225- John Hays PSY 233- John Hays SOC 200- Ben George 23
By collecting data just for the fall semester of 2016, we have found that as a college we are offering 1,445 course sections. If we look at the number as unduplicated courses, the number decreases to 360 unique courses. Using this number, we would have 5.2% of our courses utilizing OER materials for the fall. If we were to include the courses which do not require a textbook, the percentage jumps to 10.8%. Finally, if we include the courses that have a text and materials cost of $40 and under, the percentage increases to 17% for the fall. I would suggest we modify the goal to count courses in which the instructors have worked to reduce the costs to 0-$40 using OER resources. (5/16) c. Reduction of obstacles to student success ● Beginning fall 2015, SVCC will maintain our military-friendly status by active involvement in Veteran Clubs, having veteran work study students, attending community events, training, and conferences. (Dean Schwartz, Tonia Talbott & Bernadette Battle) Students from Keysville and Alberta chapters of Student Veterans of America (SVA) went to the “Student Veterans of Virginia Statewide Conference” - November 5-6, 2015. Three staff members attended the American Council on Education Workshop on February 4, 2016 to learn more about translating military service into college credit at the VCCS headquarters. Over the Summer 2015 students from Alberta’s SVA Chapter met with Congressman Robert Hurt to hear his views and initiatives for veterans and student veterans and were able to voice any concerns that they have at an informal round table meeting. SVCC currently employs 3-5 Department of Veterans Affairs (VA) Work Studies. These work studies help SVCC and student veterans in several ways. There is no cost to SVCC. VA Work Studies are paid by the VA. Each VA work study is trained to have extensive training on VA benefits, SVCC Veterans Benefits processing procedures, and SVCC Privacy Policies (HIPPA). VA Work Studies are able to expand veteran’s services further in SVCC’s large geographic area. VA Work Studies are currently in Keysville, Alberta, and Emporia. In October 2015 SVCC was named a “Military Friendly School” by Victory Media, publisher of G.I. Jobs Magazine. Recently Ward Burton, former NASCAR driver, contacted the Veterans Services office to invite local veterans and veteran students to a day of 24
sport shooting. Ward is also interested in staying connected with the SVCC student veteran population. The SVCC Veterans Services website is currently being reorganized to have a more natural flow to it for students who may be utilizing different benefits. This year SVCC Veterans Services began using a GI Bill Enrollment Certification Request Form through Google Forms to organize and create a standard process for students to utilize their benefits. (5/16) ● Beginning spring 2016, the Student Services Team will develop and implement a plan to distribute information to students regarding health and wellness, critical thinking, study skills, communication, ethics, time management, teamwork, Title IX, digital literacy, and other topics as identified by the Fall Student Survey. (Tonia Talbott, Melissa Wood, Matt Dunn, Tiffany Griffin, & Bernadette Battle) ● Beginning spring 2016, Student Services Summits will be held on a yearly basis throughout our service area to provide best practices addressing identified obstacles to student success to all student services professionals at SVCC. (Bernadette Battle) The student services teams have sponsored 4 student services summits since Fall 2014. The Spring 2016 Summit was held on February 26 at the LCAKC. Agenda items included updates on health science programs, transitional programs, financial aid, enrollment, financial aid, the VPT, career and transfer services, career and technical programs, and services for special student populations. A tour of the facility and welding demo were provided by Dr. Patton. ● By December 1, 2016, SVCC will complete the expanded partnership with Follett to implement the financial aid office interface with the bookstore which will provide real-time information to the bookstore and financial aid for better student information about available resources and significant reduction of student receivables and write- offs. (Shannon Feinman, Dorothea Sizemore) ● For the 2016-17 academic year, the percentage of program placed students successfully completing SDV 100 (College Success Skills) during the students’ first semester of enrollment will increase by 10%. (Bernadette Battle) 25
We have a summer session of SDV 100 with enrollment of 83 across the college and have created a common SDV 100 syllabus based on the learning outcomes from the VCCS. Student Development staff have also partnered with transitional services to enroll students with GED courses to introduce them to college life. We have 5 students currently enrolled in the Summer CHR session. We have created learning communities with gateway courses and make a concerted effort to schedule SDV courses around developmental courses. We are exploring offering specialized SDV sections for certain student populations. We offer a variety of formats for example, 8-Week, 10-Week, cyber, hybrid, and evening, and can create additional courses if the need arises. (5/16) ● By December 2016, SVCC Student Services will develop and distribute a directory of external services to include but not limited to transportation, financial management, childcare, and health services. (Bernadette Battle) There is an existing community resource guide in place. We have an intern who will update our existing guide and create a guide using the format model from the Crater Region WIOA Local Resource Guide. Transitional services has been asked to assist with the development of a resource guide also. They have shared contacts with the student services team. (5/16) ● By July 2017, 70% of all Financial Aid applications received for the 2016-17 year will be complete in an effort to help students complete the verification process and be awarded. (Sally Tharrington, Dorothea Sizemore) To date, only 30% of next year's applications are complete. But we will be pulling in FAFSA applications through June of 2017 for next year and this percentage will change daily. With the dwindling resources in Financial Aid, this goal will be very difficult, if not impossible to meet. Currently, we have completed 459 26
of 1520 FAFSA applications for next year. With only 4 full time Financial Aid Staff employees and no part time assistance for the 16- 17 aid year, I (Sally) do not see us meeting this goal next year. (5/16) d. Effective student advising ● During the 2015-16 academic year, faculty advising sheets will be updated and utilized with students to connect them with their advisors. (Bernadette Battle) Faculty Advising sheets have been updated in collaboration with public relations, faculty and student services. Several faculty members have used their advising sheets when they meet with students throughout the academic year and for recruitment purposes. The student services team uses and shares the sheets with new students during their admission interviews. We are planning to expand and increase their usage on the Daniel Campus. (5/16) ● By June 2016, an Advising Taskforce will be established to review SVCC’s existing advising model and provide recommendations for improvement and/or change. (Bernadette Battle) The Advising Taskforce was convened on April 18, 2016 by Bernadette Battle. Members include Becky Laben, Matt Dunn, Leslie Perkins (recorder), Vittoria Williams, Sarah Horne, Erica Andrews, Michelle Edmonds, Alfonzo Seward, Bern Battle, and a Student Ambassador will be added. The taskforce expects to have recommendations by the end of fall 2016 semester. (5/16) 4. Continue to develop its status as a premier place to work in the Southside region through a. Effective hiring, retention, and succession planning ● By July 1, 2016 2017, SVCC Human Resources will develop and implement a new hiring policy using best practices gathered from the VCCS and other premier employers to attract and retain highly qualified, diverse candidates. (Bethany Harris) Policies from other VCCS schools have been collected. Completion date extended due to heavy workload and staffing vacancy in HR. Anticipated completion date revised at staff request. (5/16) 27
● By December 1, 2016, SVCC Human Resources will develop and implement new recognition programs for classified staff and administrators to reward and encourage exemplary performance. (Bethany Harris) b. Professional development ● Beginning in fall 2016, the Professional Development Committee will develop and implement the Annual Professional Development Plan. (Shannon Feinman, Tara Carter, Keith Harkins) ● Beginning with the 2016-17 budget, SVCC will designate a minimum of $30,000 set aside for professional development. These funds will be exempted from budget cuts. (Shannon Feinman) $30,000 has been set aside for professional development in the college’s 2016-2017 budget. (6/16) c. Strengthened internal communications ● Beginning in December 2015, Institutional Research and Effectiveness will create weekly emails called the “Weekly Data Dive” that will engage and educate the SVCC community about key data elements. (Anne Hayes, Anne Yancey) Weekly Data Dives started in November 2015 and continue as scheduled. (6/16) ● Beginning spring 2016, the President will host four lunches each semester with SVCC faculty and staff on each campus to discuss questions and concerns. (Al Roberts) The President hosted two sessions of “Dessert with the President” for faculty during March 2016. Additionally, two college-wide “town hall” meetings were held in May to present and discuss budget information. (6/16) ● Beginning spring 2017, the college catalog will be displayed in a user- friendly magazine format located on the SVCC website. (Bernadette Battle) 28
● By July September 2016, SVCC Administrative Council will develop and implement a plan for the distribution and storage of college committee minutes and related records. (Administrative Council) Anticipated completion date revised due to changes in Administrative Council meeting schedule. (6/16) ● By July 1, 2017, Information Technology will expand desktop video telecommunications to enhance personal communication and reduce travel and environmental waste. (Chad Wollenberg) d. Expanded diversity ● During the 2015-16 academic year, SVCC will develop and implement the Diversity Plan as presented to the VCCS in March 2015. (Anne Hayes) The College Diversity and Inclusion Committee has developed an internal diversity plan and submitted its report to the VCCS by the May 31 deadline. (6/16) e. Clear roles and purpose for college, departments, and individuals ● Beginning in July 2016, the Office of Administration and Finance will conduct an annual review of the Faculty-Staff Handbook and update policies. (Shannon Feinman) Process to be completed by December, 2016. (6/16) ● By June 1, 2017, complete a workload assessment of each staff position to provide for workload balance and ensure efficient use of staff and equitable distribution of tasks. (Shannon Feinman) 5. Provide resources to sustain and advance the College mission through a. Efficient and effective use of financial, human, and facilities resources ● Beginning in spring 2016, SVCC will examine opportunities to make reductions in facilities related costs. (Shannon Feinman) We are controlling HVAC unit operation with scheduling that corresponds with the class and occupancy schedules in the main 29
building and Workforce. (Daniel Campus - LRC systems operate based on occupancy.) We are controlling parking lot lights to operate only during business hours. Once the main building is unoccupied in the evenings, housekeeping staff are turning off all room and hallway lighting. Only egress lighting remains operating in the hallways and they use lighting in the specific areas they are working. (Daniel Campus - LRC network lighting is set up to turn on and off based on occupancy.) Workforce building lighting is turned off and building secured as early as possible each evening based on event scheduling. (6/16) ● As available, appropriate, and beneficial to the college, SVCC will participate and implement VCCS Shared Services. (Al Roberts, Shannon Feinman) Added Feinman as having responsibility for this objective. (6/16) ● By July 1, 2020, computer inventory will be reduced across all campuses by 15% to be consistent with VCCS computer replacement policy. (Chad Wollenberg) b. Expanded donor base and community and industry support ● By July 2016 2017, the Office of Institutional Advancement will increase the number of donors and related contributions to the SVCC Foundation by 10% above $992,205 earned in 2014-15. (Mary Jane Elkins) This goal was not met by July 2016. Many of the gifts received in support of the Power Line program were gifts-in-kind which are not included as part of this goal. Additionally, the proposed PT Assisting program has been pushed back until next year. The deadline will be extended until July 2017. (6/16) c. Expanded development of grants ● Beginning spring 2016, the Office of Institutional Advancement will coordinate and meet with the SVCC grants council quarterly to review 30
potential grant opportunities and make recommendations to President’s Staff. (Mary Jane Elkins) Grants council met once in spring and is scheduled to meet again in fall. Council minutes have been posted. (6/16) ● By July 2016, the Office of Institutional Advancement will develop and implement a system for communication regarding programs and projects that need grant funding. (Mary Jane Elkins) A form for meeting this goal has been developed and is being piloted with ADJ faculty. (6/16) d. Increased local government support ● By July October 2016, the Office of Institutional Advancement will distribute the SVCC annual report to all boards, mayors and town council members in the SVCC service area. (Mary Jane Elkins) ● Beginning with FY 2016, SVCC will increase the level of financial support from the 10 counties and one city in our service region by 10% annually over five years. (Al Roberts, Shannon Feinman) Beginning with FY16, a 10% increase was requested from all 11 jurisdictions in our service area. Eight honored our request. A similar request has been made for FY17. (6/16) e. Enhancement of Commonwealth financial support • Starting in January 2016, SVCC will participate in the VCCS Student Success Leadership Initiative and review best practices and make recommendations to ensure maximum funding from the performance- based funding model. (Student Success Leadership Team) The Student Success Leadership Team has participated in all VCCS initiatives and has completed its final assignment. SVCC benefited from the performance-based funding model as a result of total number of awards and awards to underserved populations. (6/16) • Effective July 1, 2016, SVCC will continue to meet VCCS financial standards annually to ensure full state funding. (Shannon Feinman) f. Secured resources for outcomes based funding for workforce credentials 31
• By July 2017, the Office of Institutional Advancement will raise $50,000 in scholarships from partnerships with regional businesses and public and private grants to sponsor training and testing for workforce credentials. (Mary Jane Elkins, Keith Harkins) g. Secured funding for the Rural Horseshoe Virginia Initiative (RHVI) • By spring 2016, the Office of Institutional Advancement will partner with the RVHI to secure sufficient funds to establish the Power Line Worker program. (Mary Jane Elkins, Keith Harkins) The Power Line Worker program opened with its first cohort in March 2016. A second cohort will begin in July. (6/16) 32
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