STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
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C O N N E C T I N G TA S M A N I A N S TO K N OW L E D G E , I D E A S A N D C O M M U N I T Y T H RO U G H O U R L I B R A R I E S A N D A RC H I V E S LINC Tasmania continues to be a equality, improved economic prosperity unique organisation, offering and a more sustainable environment. contemporary library and archive The 2030 Agenda also recognises the services, and preserving Tasmania’s need to develop ‘knowledge societies’, documentary heritage for present where everyone has the opportunity and future generations. to learn and engage with others. LINC Strategic Directions 2018–2021 will Tasmania does this by providing free guide our future work, particularly as access to inclusive spaces, learning, technology and changes in community information and the internet. In expectations redefine library services recognition of the growing need for globally. As we respond to local, all of us to effectively use technology, national and international trends and LINC Tasmania will focus its efforts feedback from our many stakeholders, on helping more people get online, we will continually review and revise it. thereby helping to create a more We are incredibly proud of Tasmania’s digitally literate Tasmania. extensive library network and the fact that many Tasmanians value the services Our rich digital and physical heritage that enrich their lives – whether it be collections, such as our internationally for recreation, learning, discovering recognised convict records, position our past, researching family history, LINC Tasmania as a leading cultural or simply connecting with others. institution. We are committed to continuing the important work that The role of libraries continues to evolve, goes into ensuring these items are and their contribution to community preserved for future generations. cohesion cannot be underestimated. The United Nation’s 2030 Agenda for We look forward to continuing to Sustainable Development recognises build a strong reputation as welcoming, libraries as contributing to greater social contemporary and accessible to all. 2 LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021
OUR PURPOSE To connect Tasmanians to knowledge, ideas and community through our libraries and archives. O U R VA L U E S ASPIRATION – A culture of high expectations. RESPECT – Respecting ourselves, others, our past and our environment. COURAGE – Seeking opportunities and embracing challenges. GROWTH – Always learning and improving. LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 3
1. TO ENABLE UNIVERSAL ACCESS AND PARTICIPATION 2. TO CONNECT COMMUNITIES We will do this by: We will do this by: • giving all Tasmanians the opportunity • being accessible and welcoming to engage in today’s digital world to everyone • developing partnerships and • delivering services that are highly collaborations that benefit the valued and supported through individuals and communities we serve partnerships, promotion and advocacy • engaging volunteers to play a vital • keeping people at the centre of our role in supporting and extending decisions, programs and services our services • making our collections easily accessible, • having collections that allow Tasmanians open and well-used. to explore their diverse social and cultural histories and interests. We will measure our success through: We will measure our success through: • the percentage of the population who are LINC Tasmania members • t he level of satisfaction of people • the percentage of people who are supported by programs that focus satisfied with LINC Tasmania services on digital inclusion • the access and use of our collections, • t he level of satisfaction of people specifically: supported by partnerships developed by LINC Tasmania - the number of library loans per lending item per annum • the percentage of volunteers who feel they make a positive contribution to - t he percentage of the archive and their community heritage collection that is digitised • the number of visits to our archive and - t he percentage of people who heritage pages on www.linc.tas.gov.au. reported that they found what they were looking for in our collections. LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 5
3. TO CHAMPION LIFELONG LEARNING 4. TO STRENGTHEN ORGANISATIONAL EFFECTIVENESS We will do this by: We will do this by: • empowering individuals to develop new skills and knowledge and value • creating a high-performing workforce lifelong learning that can adapt to a changing • supporting Tasmanians to develop environment through continuous skills to use digital technologies and improvement information effectively • individually taking responsibility for • playing a vital role in supporting building our skills and knowledge to literacy and numeracy development improve our performance at every life stage • being proud of what we do. • inspiring new ideas, creativity and connections through our programs We will measure our success through: and services. • the percentage of staff who report they experience overall job satisfaction We will measure our success through: • the percentage of staff who feel they • attendance in our programs and events, have the skills and knowledge to deliver per capita per annum high-quality services to the community. • the percentage of people who report satisfaction with what they learnt through a LINC Tasmania service or program • the percentage of people who feel more confident using digital technology after receiving support from LINC Tasmania staff (including volunteers), or participating in courses. LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 7
WE PROUDLY CONNECT PEOPLE TO INFORMATION, LEARNING, EACH OTHER AND TASMANIA’S RICH HISTORY. LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 9
O U R 2 018 F O C U S • To find ways to gather the views and • To build partnerships that help us input of a broader range of people to support and advocate for digital inclusion. enhance our clients’ experiences. • To develop a workforce plan to maintain • To inspire people to connect to our a culture of change and meet future collections in different ways. staffing needs and skill development. • To build the profile of LINC Tasmania • To equip our organisation to keep pace as a major cultural icon. with the digital world. 10 LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021
ABOUT US Tasmania has been at the forefront of library services, establishing Australia’s very first library in 1825. We are also the first state in Australia to deliver an integrated library and archive network – today delivering services from over 50 sites statewide, as well as online. We are Tasmania’s statewide publicly funded library and archive service; part of the Tasmanian Department of Education. LINC Tasmania enables personal learning, growth and community connections. It provides contemporary library services through its accessible, inclusive and welcoming places for everyone – people of all ages, interests and needs. This documentary heritage of Tasmania’s includes offering: past and future generations, and serve as the continuing memory of Tasmania’s • an extensive collection of lending government and people. Our archival items, including books, magazines, CDs, material is so extensive it could line the DVDs, audio-books, and eResources road from Bridgewater to the Hobart • online sources of information, including CBD. We are committed to digitising databases and heritage collections our heritage items to make them more • research and information services discoverable online, to anyone around the world. • computers, free access to the internet and support in their use As well as providing opportunities for lifelong learning, social interactions and • flexible spaces for individual study, cultural inspiration, our services and recreation and group activity programs directly contribute to our • a variety of programs, services state’s growth, with an economic impact and events for adults, children and of over $130 million annually. young people. More information is available at Through the Tasmanian Archive and www.linc.tas.gov.au Heritage Office, we preserve the LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 11
www.linc.tas.gov.au
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