Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support

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Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Statement of Purpose
Compass Fostering Central 2021-2022

             “Big enough to support and
                small enough to care”

   Part of

                 Ofsted URN: SC065772 | T: 01509 221 310
Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Contents                                                                                               Aims & Objectives
    Introduction
    Aims & objectives
                                              1
                                              2
                                                      Our Vision                                           Our Aims
                                                                                                           •     Provide services that improve the self-esteem,          We expect to be judged by our record of stability for
                                                                                                                 confidence, life chances, achievements and stability    children and by measurable improvements in all
    Status & constitution                     3       “To be the preferred children’s service                    of children and young people cared for by us.           outcomes for the children cared for by us, including:
    Equality & diversity                      4       provider; renowned for an optimistic                 •     Ensure foster carers and their families receive         •   Overall experiences and progress of children &
    Quality standards                         5       & pragmatic approach, where it is                          professional guidance, support and training as              young people
    Compass Central’s Team                    6       believed change is possible.”                              appropriate to help them fulfil their roles as easily
                                                                                                                                                                         •   How well children & young people are helped and
    Education: Motivate - Educate - Inspire   7                                                                  and effectively as possible.
                                                      Introduction
                                                                                                                                                                             protected
    Our Improvement Plan                      8                                                            •     Support Local Authorities by designing and
                                                                                                                                                                         •   Effectiveness of our leaders and managers
    Services for Children                     9-10                                                               providing services that meet local need and
                                                      Compass Fostering Central became part of the
                                                                                                                 promote young people’s integration into their local
    Management & support of carers            11-12   Compass Community in 2012. The Central office is
                                                      located in Loughborough, Leicestershire, with easy         communities and networks.
    The Panel Members                         13
                                                                                                           Our Objectives
                                                      access to the East and West Midlands.
    The Fostering Process                     14
    The REACH Approach                        15      We currently serve the following areas:              To continue to improve life chances and outcomes              To continue to maintain and develop trusting
    Training and Development                  16      Derby • Nottingham • Leicester • Coventry &          for children and young people by working within the           relationships with our Local Authority partners where
                                                      Warwickshire • Lincolnshire • Loughborough •         expectations of their care plans. We place a particular       we:
    Complaints and Compliments                17      Northamptonshire • West Midlands • Bedfordshire •    emphasis on ensuring that our foster families provide         • Provide services that improve the self-esteem,
    The Voice of our Children                 18      Walsall • Kettering • Bedford                        children and young people who live with them with                 confidence, life chances, achievements and stability
    What People Say About Us                  19                                                           love and stability whilst supporting their educational            of the young people living with our foster carers.
                                                      We pride ourselves on being big enough to            achievements and social, health and development.
                                                                                                                                                                         • Ensure foster carers and their families receive
    Our Children’s Achievements               20      support and small enough to care.                                                                                      professional guidance, support and training as
                                                                                                           1.    To support and understand children and young                appropriate to help them fulfil their roles as easily
                                                                                                                 people who’s early life experiences has contributed         and effectively as possible.
                                                                                                                 to them displaying Problematic Sexual Behaviour.        • Support Local Authorities by designing and
                                                                                                                                                                             providing services that meet local need and
                                                                                                           2.    To support children to safely move from residential
    Our Loughborough Office                                                                                      living to a family home when appropriate
                                                                                                                                                                             promote young people’s integration into their local
                                                                                                                                                                             communities and networks.
    Mountfields House,                                                                                     3.    To ensure children are living in foster homes which
    Off Squirrell Way,                                                                                           are therapeutic in approach.                            To be judged by our record of ensuring our foster carers
                                                                                                           4.    To support foster carers in caring for and nurturing    provide a safe and nurturing home for
    Epinal Way,                                                                                                                                                          children by where we measure their
                                                                                                                 parent/s in caring for their own child in a family
    LOUGHBOROUGH,                                                                                                                                                        achievements and the degree to
                                                                                                                 environment.
    LE11 3GE                                                                                                                                                             which they are meeting their own
                                                                                                           5.    To enable children that have disabilities to reach      personal potential
    T 01227 479 444                                                                                              their full potential.
                                                                                                           6.    To support and care for children and young people       Ensuring children & young
    Reg No: 04331256                                                                                                                                                     people are helped and
                                                                                                                 seeking asylum
    Ofsted URN: SC065772                                                                                                                                                 protected by effective leaders
                                                                                                           7.    To support children who are overcoming Sexual           and managers.
                                                                                                                 Trauma.
                                                                                                           8.    To Support children who are overcoming Child
                                                                                                                 Criminal Exploitation.
                                                                                                           9.    To improve educational opportunities and
                                                                                                                 achievements for children through the continued
                                                                                                                 development of our services, carer awareness and
                                                                                                                 liaison with education authorities.
                                                                                                           10.   To support social workers in maintaining their
                                                                                                                 registration with Social Care England.
                                                                                                           11.   To provide support and supervision to all foster
                                                                                                                 carers, through the provision of bespoke training,
                                                                                                                 recognition and rewards.
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Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Status & Constitution                                                                                                  Equality & Diversity

    Compass Fostering is an independent fostering agency                                                                   We are totally committed to the principles of equal         •   Race and ethnicity
    and a private limited company registered under the                                                                     opportunity in employment and services. No individual,      •   Religion and belief (or non-belief)
    Companies Act 1985.                                                                                                    employee, foster carer or child, will be disadvantaged      •   Sexual orientation
                                                                                                                           as a consequence of their race, gender, disability,
    It is part of the Compass Community, which includes                                                                    sexuality or any other reason.
    fostering services as well as residential and education.                                                                                                                           Following ongoing global events, staff and carers within
                                                                                                                           Discriminatory behaviour of any sort will be challenged
                                                                                                                                                                                       the Compass Community came together in 2020 to
                                                                                                                           and dealt with appropriately.
    In accordance with the Companies Acts 1985 and 1989,                                                                                                                               form G.R.A.C.E, the Group and Regional Ambassadors
    we produce a memorandum of Association and Articles                                                                    Through our inclusive approach to recruitment, we           Committed to Equality.
    of Association.                                                                                                        aim to integrate equality of opportunity into all its
                                                                                                                           employment activities.
    Copies of these are available to the government                                                                                                                                    The GRACE group represents all corners of the Compass
    commissions, which regulate independent fostering                                                                                                                                  service and does not have a static membership. They
    agencies and children’s social care throughout the UK.                                                                 Our service provision to Local Authorities, foster carers   receive feedback from members across the different
                                                                                                                           and looked after children and young people reflects         services on the work of the teams, honour safe space
                                                                                                                           this culture of diversity, ensuring that our services,      necessary and have led on our Compass Community
    Children’s Commissioner for                                                                                            recruitment and general business do not discriminate        Anti-Racist Strategy.
    England                                                                                                                on any grounds of:

    Children’s Commissioner for England
                                                                  Ofsted                                                   •   Age
                                                                                                                                                                                       In Compass Central we are committed to promoting
                                                                  Ofsted                                                   •   Disability
    Sanctuary Buildings                                                                                                                                                                equality and guiding those who work for us as
                                                                  Piccadilly Gate                                          •   Gender
    20 Great Smith Street                                                                                                                                                              Compass staff and with us [Local Authorities and
                                                                  Store Street                                             •   Gender reassignment
    London                                                                                                                                                                             different agencies]. We aim to support and encourage a
                                                                  Manchester                                               •   Marriage or civil partnership
    SW1P 3BT                                                                                                                                                                           culture of acceptance and understanding to ensure our
                                                                  M1 2WD                                                   •   Pregnancy and maternity
    T: 020 7783 8330                                                                                                                                                                   practices are inclusive.
    info.request@childrenscommissioner.gsi.gov.uk                 T: 0300 123 1231
    www.childrenscommissioner.gov.uk                              enquiries@ofsted.gov.uk
                                                                  www.gov.uk/government/
                                                                                                                           Promoting Inclusion
    Requirements                                                  organisations/ofsted

    Our statement of purpose has been developed to meet                                                                    Compass Fostering strives to foster a culture of fairness, openness, integrity, accountability and expects the same
    the requirements of the following legislation:                                                                         of those providing services for the agency, or on behalf of the agency. Our key values and principles are set down
                                                                                                                           to ensure that:
    •   Care Standards Act 2000
    •   Fostering Services Regulations 2011; Care Planning,
        Case Review and Fostering Services Regulations
                                                                  Our Commitment to                                        •   All employment and service delivery policies and practices reflect a positive value for human difference and

                                                                  Our Partners
                                                                                                                               diversity.
        2013.
    •   The Children & Young Persons Act 2008                                                                              •   All staff and foster carers are aware of and understand the agency’s commitment to
    •   The Children Act 1989                                                                                                  equality of opportunity and their responsibilities in relation to this.
                                                                  Compass Fostering strives to continue to be
    •   The Children Act 2004                                     recognised and respected by all of our partners          •   Our people have the knowledge, skills and abilities to provide high quality
    •   Delegated Authority for Foster Carers (Guidance 2011)     - local authorities (LAs), carers, staff, children and       services within a clear framework of anti- discriminatory practice.
    •   Protecting Children supporting Foster Carers –
                                                                  Ofsted for the high standard of our work, the            •   Our services are responsive, accessible, sensitive and appropriate to those
        dealing with allegations against foster carers Protocol
                                                                  professional expertise of all of our team, including         who need and may benefit from them.
        (Guidance, 2011)
    •   Statutory Guidance Fostering Services April 2019          staff and carers, our partnership approach and
                                                                  aspirations for the children we care for. We
                                                                                                                           Foster carer training, both pre- and post- approval encourages a
    A copy of the document will be made available to any          subscribe to principles of social enterprise and         commitment to respecting an individual’s ethnic, religious, cultural and
    persons involved with or working for the purposes of          undertake to develop a sustainable company and           linguistic background of children and young people who are looked after
    the fostering service, including Ofsted, or any looked        extend fostering in terms of skills and innovation.      through our agency.
    after child or parent of any such child. Our Statement        We offer good rewards and development
    of Purpose will be kept under review and where                opportunities for carers and staff who have              Foster carers are provided with the necessary information, support and
    appropriate, updated, at least annually.                      responsibility for their own practice.                   training to enable them to provide the best possible care and to promote
                                                                                                                           the heritage of a fostered child or young person.
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Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Quality Standards                                                                                                               Compass Central’s Team
    •   To comply fully with all relevant childcare legislation,   •   To ensure that foster carers have the opportunity                                                                    Chief Executive Officer
        fostering regulations and minimum standards for                for continuous development, in line with the DfE
        England.                                                       Training, Support and Development Standards.
                                                                       Foster carer’s skills and knowledge are reviewed at
    •   To ensure that children and young people are living
                                                                       least annually.                                                              Director of Operations                                        Group Head of            Group Head of Foster           Group Head of
        with families that are able to meet their religious                                                                                        (Responsible Individual)                                    Customer Engagement          Carer Recruitment              Compliance
        and cultural needs.                                        •   To ensure foster carer’s homes are safe and
                                                                       welcoming for children, and have been Risk                               Assistant Director of Fostering
    •   To ensure that children are always safeguarded
                                                                       Assessed to meet Health and Safety requirements,
        and protected, issues around child protection
                                                                       ensuring that the whole family is safe.                                                                                                Regional Family Finding            Panel &                   1 x Compliance
        will be dealt with immediately, in line with locally                                                                                     Registered Manager (HoF)                                                                                                      Manager
                                                                                                                                                                                                                    Manager                Assessment Manager
        agreed procedures.                                         •   An individual risk assessment for children as well
                                                                       as a Safer Caring Plan is in place to ensure that
    •   To ensure that all children’s individual potential with
                                                                       children and families are living together safely.                                                                                                                                                     1 x Senior
        in education is reached. School attendance and                                                                        1 x Ops Manager         1 x Ops Manager         1 x Ops Manager        1 x Ops Manager                                                        Compliance
        academic achievement will be promoted for all              •   To ensure foster carers understand children’s                                                                                                                                                           Officer
                                                                                                                                                                                                                          Central Family
        children and young people, in line with Department             individual needs and are working within the child’s    1 x Advanced Prac                               1 x Advanced Prac                           Finding Team
        for Education and skills guidance.                             care plan and ‘Placement Agreement’.                                                                                                                                                                5 x Compliance
                                                                                                                                                                                                         6 x SSW                                                               Officers
                                                                                                                                  1 x S SSW                1 x S SSW
    •   To ensure reflective and child focussed records on         •   To ensure that where possible foster carers will
        children’s progress are provided by Foster Carers.             promote relationships between children and their                                                                                Foster Carers
                                                                       birth families and make plans for them to see each         5 x SSW                   4 x SSW                 5 x SSW
    •   To ensure that children live and thrive in a
                                                                       other where appropriate and in line with the child’s
        therapeutic environment where corporal
                                                                       ‘care plan’.                                             Foster Carers            Foster Carers            Foster Carers
        punishment is NOT used in any circumstances and
        where guidance will be provided with training and          •   To ensure that foster carers continue to receive                                                                                                         Looked after children 2020-21*
        support on behavioural strategies.                             support and supervision, from supervising social
                                                                                                                                                                                                                               Compass Fostering Central: 313
                                                                       workers including unannounced visits, regular
    •   To ensure that everybody including staff and carers
                                                                       telephone contact, and an on-call service.
        maintain the principles of confidentiality.                                                                                                                                                                           Foster Carers 2020-21*
    •   Assessments will be completed by qualified and
                                                                   •   To ensure that foster carers have support,
                                                                                                                                                                                                            Compass Fostering Central: 252 (51 recruited)
                                                                       supervision and guidance during emergencies.
        experienced staff with active participation by
        potential new foster carers.                               •   A 24-hour telephone support, and visit (where                                                                                                                       Staff 1st April 2021
    •   To ensure that as part of their assessment all
                                                                       deemed necessary) will be provided to foster carers                                                                                                       Compass Fostering Central: 38
                                                                       by an experienced, qualified social worker.
        potential new foster carers receive training and                                                                                                                                                                                       * All figures correct as of 30th April 2021
        support known as Skills to Foster training.

                                                                                                                                    Quality Staffing
                                                                                                                                    All Compass Central staff and carers hold a range of appropriately recognised qualifications dependent on
                                                                                                                                    their specific role or field of expertise such as MBA, DiPsw, NVQ 4/5 in Management, Diploma/Certificate in
                                                                                                                                    Management, NVQ in Administration and all social work staff are registered with Social Care England.
                                                                                                                                    The service employs a variety of individuals who have a wealth of social work, management, teaching,
                                                                                                                                    administration and technical experience to ensure the needs of the agency is exceeded at all levels.
                                                                                                                                    All staff receive regular support, supervision and training where pre-employment checks are undertaken and
                                                                                                                                    reference checks are followed up with a telephone call.
                                                                                                                                    Enhanced DBS Checks are undertaken and renewed yearly as part of annual update service, ensuring that children
                                                                                                                                    are kept safe.
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Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Education                                      “Motivate - Educate - Inspire”                                             Our Improvement Plan
                                                                                                                              Our Five Key Priorities
    Compass Fostering Central have a dedicated Education Department who ensure that children access their right to
    an education that meets their individual needs and potential. We recognise that children who are in care are often

                                                                                                                                                   Quality of Practice
    disadvantaged in their education attainment.

    Carers and their supervising social workers build up close working relationships with their local schools to ensure                            •   Monitor, review and implement learning from practice reviews and research
    that children who live with our carers receive the support needed to meet their own potential.                                                 •   Continue to embed QA framework and reflective practice.

    Our Lead Teacher and our Post-16 Education Co-ordinator provide advice, training and consultancy to fostering and
    residential teams as well as carers on:

                                                                                                                                                   Capability of our Workforce
    •    Support for young people in school
    •    Guidance on Personal Education Plans, annual reviews and strategy meetings for children
                                                                                                                                                   •   Staff and foster carers can access training and development activity to meet
    •    Termly collection of Attendance and Achievement information for those of school age.
                                                                                                                                                       their needs to develop their career.
    •    Reward vouchers for young people achieving 100% term time attendance                                                                      •   Skills review to take place through appraisal process.
                                                                                                                                                   •   Retention of managers, staff and foster carers is given high priority.
    •    Congratulations letters and postcards for education achievement
    •    LA liaison regarding all educational needs including admittance in to schools
    •    Training for carers which enhances knowledge on education rights and
         responsibilities
                                                                                                                                                   Effective Leadership and Management
    •    Additional support for children not in school known as Experiential                                                                       •   Use of reflective practice and professional challenge.
         Education support                                                                                                                         •   Managers have access to training and development activity.
    •    Educational Ambassador will support their foster carers peers and                                                                         •   Ongoing development and improvement of resources to provide effective
         their children in achieving against their for PEPs                                                                                            professional oversight.

    •    Advice and guidance for young people aged 16 plus for
         transition into college/university/Apprenticeships

    Regional attendance April 2020 to March 2021:                                                                                                  QA and Performance Management
        National      National      Compass    Compass      Compass
        Average       Average        Central    Central      Central                                                                               •   Auditing processes are embedded in practice and used to continually
                        CLA        Summer 20   Autumn 20    Spring 21                                                                                  improve.
         94.5%         94.5%          98.0%        96.0%      96.0%                                                                                •   Performance reporting which supports practice improvements.
    (Figures based on Foster Track data)

    Percentage of Children Classified as Persistent Absentee                                                                                       Carer, Staff, CYP and LA Engagement
    Autumn Term 2020 (Attendance >90.0%):                                                                                                          •   Continual improvement of engagement with children and Young People
        National Average        National Average     Compass Central                                                                                   through “Compass Consults Kids” forums.
                                      CLA              Autumn 20                                                                                   •   Foster carers are consulted, listened to and their views inform practice and
             12.5%                     12.5%               4.5%                                                                                        policy development.
                                                                                                                                                   •   Development of the FC’s support groups to engage and learn and develop. A
    Important to note the impact of COVID19 restrictions and school                                                                                    few examples of our groups are - African/ Caribbean Cultural group, Carers
    closures on attendance and absence percentages for the year
                                                                                                                                                       caring for children with disabilities, Men who foster and Carers caring for
    2020-2021.
                                                                                                                                                       Unaccompanied Asylum Seeking.

                                                                                                                              How will we measure impact?
                                                                                                                              • What Children and Carers Say             • Quality and Audit Review
                            EDUCATION
7                                                                                                                         8   • Performance Indicators                   • What Staff and LAs Say                                     8
Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Services for Children
    Compass Fostering Central provides a wide range of family homes for all children aged 0-18 years who cannot currently
    live with their birth families, either temporarily or permanently. We work in partnership with our fostering families to
                                                                                                                                    Supervision of Children Living with Foster Carers
    ensure that they have the skills and knowledge to provide homes for children from a wide range of backgrounds and               •   Supervising social workers have regular contact with the foster home to ensure children are being cared for and kept
    experiences. Our foster carers also continue to develop their skills to enable them to support children with more specific          safe.
    additional needs.                                                                                                               •   Our carers have access to specialist advice and support 24 hours a day, 365 days a year.
                                                                                                                                    •   Every 6 to 8 weeks supervising social workers will visit children who are in our care.
    Compass Centeal foster               Some children will require care                 Foster carers can receive specialist
    carers will provide:                 specific to their needs, including:             training to support the following needs:
    •   Short-term                       •    Children seeking asylum                    •    Parent and Child                      Health
    •   Respite                          •    Moving children from                       •    Child Sexual Exploitation
    •   Emergency                             Residential to Fostering                   •    Problematic Sexual Behaviour          •   Our foster carers will have regard for the health of the children living with them and promote the development of a
    •   Permanent                             Families (Step-down)                       •    Overcoming Sexual Trauma                  healthy lifestyle, including diet and exercise.
    •   Long-term                        •    Children that have disabilities            •    Child Criminal Exploitation           •   Foster carers will maintain child centred records for each child that includes a section for the collection of detailed health
    •   Sibling Groups                                                                                                                  information. Medication, appointments and health checks are recorded on electronic daily logs - Allowing health issues
                                                                                                                                        to be tracked.

    Family Finding - Ensuring Children Live With Families Safely
                                                                                                                                    •   100% of children living with foster carers should be registered with a GP and dentist.
                                                                                                                                    •   A personal health passport is given to each child when they move in with their foster carers will be monitored regularly.
    All children and young people are individuals and have individual and specific needs. Compass Fostering takes

                                                                                                                                    Support Network
    particular care to match children with appropriate foster families in order to meet their needs and ensure stability.

    Compass Fostering Central carers are approved, supervised and supported to ensure they have the transferable skills             Foster carer’s support networks are key to providing consistency and support to children. All carers are encouraged to
    and experience in order to meet the needs of children who come into their care. We have a dedicated Family Finding              identify a member of their family or close friends who are assessed as suitable to provide care to children and young people
    Team who respond to requests from LAs for families for their children. The team work closely with supervising social            in their absence. This person will usually be a member of the carer’s extended family who may already have a relationship
    workers, foster carers and local authorities, to ensure that children’s needs are met and they can live safely with their       with the young person. As part of this Compass will undertake a home visit and complete a short assessment of any named
    foster carers.                                                                                                                  support person. Where this is not possible we will link them with a specific carer for respite period.

    Supporting Outcomes for Children                                                                                                Support Children to Maintain Relationships With Family
    •   Our dedicated Carer Support Ambassadors provide targeted additional peer support to their foster carer colleagues,
                                                                                                                                    Foster carers are supported in facilitating meetings between the child in our care and their parents, brothers/sisters and
        ensuring that children experience positive outcomes and stability by avoiding disruption in their lives.
                                                                                                                                    extended family members in accordance with their care plan. Foster carers, can on occasion, be asked to supervise
    •   Activity days for the fostering families are planned by local groups and by Compass.
                                                                                                                                    meetings between children and their families.
    •   A range of social events and local support groups are organised for all fostering families, celebrating all children and
        young people’s achievements in a fun, activity-based way.
    •   Achievements are recognised and acknowledged with a letter or postcard by the supervising social workers.
                                                                                                                                    Transporting Children
                                                                                                                                    •   Day to day transport requirements within the local area are the responsibility of the carer, this includes transport to the

    Specialist Advice for Foster Carers
                                                                                                                                        child’s local school.
                                                                                                                                    •   We try to provide transport for other situations if the carer is unable to do so, e.g.... contact away from the foster home or
    •   Attachment workers work directly with foster carers to provide one to one support to foster carers where appropriate            attendance at a non-local catchment school, for which a charge will be made.
        to help them understand and make sense of childrens needs.

                                                                                                                                    When Children Leave Foster Care
    •   We work closely with a team of Consultant Clinical Child Psychologists to provide support and assistance to our foster
        carers and staff to help them provide therapeutic responses to meet the individual needs of children.
    •   Direct contact with the foster child is by prior agreement with the child’s social worker where community based             Planning for young people’s independence will take place as part of ‘looked after’ review and care planning process. Our
        psychologists can work alongside our staff and foster carers to provide therapeutic intervention for children.              carers and staff are fully involved throughout this transition period including ‘Staying Put’ arrangements.
    •   Compass Fostering Central will work with children and their foster families to ensure behaviour can be supported
        safely and that physical intervention is always a last resort. Foster carers are PRICE Trained to ensure this is done
        safely and with dignity, based on the principles of de-escalation.
    •   Fostertalk membership and FISS Support for allegations.

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Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Management & Support of Carers

     Supervisory Visits                                             Publications                                                  Compass Consults Kids                                          Payment
     Regular supervision and support meetings take place            We now have a range of publications covering all of           To ensure children’s voices are heard, children are            We pay a generous fostering allowance directly into the
     between our social worker and foster carers. These             the services we provide, including information about          given the opportunity to participate through our               foster carer’s account by BACS transfer. All foster carers
     meetings provide an opportunity to discuss the needs           our specialist services, our holistic approaches and          Compass Consults Kids group. This provides the                 are self-employed and as such should pay their own tax
     of the children and ensure that the foster carers are          the process of becoming a foster carer. We publish a          opportunity for both birth and foster children to discuss      and National Insurance.
     able to progress the child’s care plan. Any concerns or        quarterly newsletter to celebrate staff, foster carer’s and   and comment on their experiences and areas of
     challenges are identified with support plans identified
     as required.
                                                                    children’s achievements.                                      development for Compass.
                                                                                                                                                                                                 Insurance Cover
                                                                    Foster carers receive support from a wider range              We are committed to involving foster carer’s birth             Insurance is provided in the event of allegations. We also
     Another primary focus during supervision is to develop         of professionals including their peers in the capacity        children within the service as they are an essential           provide independent support during investigations into
     the skills of the foster carers and identify training needs.   of a Carer Support Ambassadors, Lead Teacher for              element to securing a positive family experience for           serious allegations, as required.
                                                                    Education matters and Therapeutic Practitioners, all of       children in care. Social workers ensure they meet with
     Foster Carer Review                                            which is overseen by an experienced management
                                                                    team.
                                                                                                                                  birth children on a regular basis and social activities
                                                                                                                                  and events are arranged throughout the year.
                                                                                                                                                                                                 Carer Ambassadors
     All foster carers have a minimum of an annual review                                                                                                                                        Compass offers the opportunity for carers to develop their
     which is an opportunity to appraise the last year of their
     foster care and set new goals and action for the year
                                                                    All foster carers are registered with Foster Talk who
                                                                    provide support to foster carer households. This
                                                                                                                                  Respite                                                        own skills, experience and knowledge as well as offering
                                                                                                                                                                                                 the opportunity to provide support to carer colleagues
     ahead. Training needs are assessed and identified.             includes quality specialist advice and information plus       Should children or carers need to take a break we are          and direct work with children and young people. We refer
     Feedback from our foster carers on the training courses        legal expenses insurance whilst rewarding foster carers       supportive of this child focussed practice but require         to these people as carer ambassadors.
     we provide is consistently positive.                           by giving them access to a large range of discounts.          that any respite is taken in line with the child’s care plan
                                                                                                                                  and with the local authorities agreement. We actively          We achieve this by the use of peer to peer support known
     We have a well-established learning culture. If any            Independent support is offered if carers face                 encourage carers to utilize their support network / close      as:
     concerns do arise about a foster carer’s commitment            safeguarding concerns or if children make allegations         family members or friends who are known to the child.          • Carer Support Ambassadors
     to on-going development this is addressed with them.           against them.                                                                                                                • Carer Recruitment Ambassadors
     Where necessary this can include reviewing their
                                                                                                                                  Support Groups                                                 • Carer Education Ambassadors
     registration at the fostering panel.
                                                                    Unannounced Visits                                            Local Support groups take place in 7 areas within
                                                                                                                                                                                                 • Carer Language Ambassadors
                                                                                                                                                                                                 • Experiential Educators
     Record Keeping                                                 All of our foster carers receive a minimum of one
                                                                    unannounced visit to their home within each year to
                                                                                                                                  the region; Coventry and Nuneaton, West Midlands,
                                                                                                                                  Derbyshire, Nottinghamshire, Northamptonshire,                 Carers can chose to take up these roles and are paid an
     Foster carers maintain an individual daily log on              meet the requirements of national standards and               Leicestershire, Lincolnshire. Due to successful growth         additional hourly rate for the work undertaken.
     the children they look after which is maintained on            regulations, with our best practice intention to undertake    Compass Central will be setting up new groups in the
     Compass’ bespoke database called FosterTrack,
     allowing data to be recorded, monitored and shared
                                                                    two unannounced visits within a year to ensure that
                                                                    children are safe and are being well cared for.
                                                                                                                                  Stoke on Trent area and West Midlands.
                                                                                                                                                                                                 Support for Foster Carers’
     in a secure format. Maintaining records is an essential                                                                      The groups are led by Carer reps and SSW’s, they
                                                                                                                                                                                                 Own Children
     part of our foster carer’s role and accurate factual
     recordings help monitor the child’s progress. These            Emergency Support                                             enable Foster carers to socialise, learn from each other,
                                                                                                                                  raise compliments and concerns with the agency and             We are committed to birth children’s involvement within
     recordings are shared with the local authority.                Foster carers have access to advice and support from          are an opportunity for the carers to consider policy and       the service as they are an essential element to securing a
                                                                    one of our social workers 24 hours a day 7 days a             practice and how this can be improved. Each local              positive family experience for children in care.
     Policies and Procedures                                        week. The on-call service is also supported by a duty
                                                                    manager.
                                                                                                                                  group can collectively decide the activities that will be
                                                                                                                                  held over the year and have a budget to do this.               Social workers ensure they meet with birth children
     We have developed a comprehensive foster carer                                                                                                                                              on a regular basis and social activities and events are
     manual that every approved foster carer has access to
     to assist them in their role as a foster carer.                Foster Carer Forums                                           Reps from each local group attend a regional forum
                                                                                                                                  held with the managers of the service providing an
                                                                                                                                                                                                 arranged throughout the year.
                                                                    Carer consultation groups are held throughout the year,       opportunity to discuss issues raised at local meetings         We now have a support group called ‘Sons and
     The manual contains information on fostering law,              with Regional Foster Carer Forums chaired by the Head         and to keep FC’s informed and included in practice and         Daughters’. This is specifically for foster carers’ birth
     complaints procedures, access to records, child                of Fostering for local regions. These meetings support        policy changes.                                                children.
     protection, support, health issues, health and safety          the Group wide Carer Forum chaired by the Director of
     matters, education information, managing behaviour             Operations and attended by the Chief Executive Officer,       In addition to local events Compass Central host
     and various other subjects relevant to caring for children     senior managers, and foster carer representatives from        regional events for FC’s such as trips to theme parks
     in care. This manual is reviewed regularly and updates         each geographical region within the organisation. This        and celebration events during school holidays to
                                                                    meeting provides an opportunity to discuss practice,          recognise achievements of children and carers.
     are issued as required to foster carers and staff.
                                                                    policies and organisational developments.
11                                                                                                                                                                                                                                                            12
Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
The Panel Team                                                                                                          The Fostering Process

     Applications to become a foster carer are welcomed regardless of gender, marital status, sexuality, race, disability,
     religion, culture or employment status.                                                                                 1. Initial Enquiry                                           •   A Health and Safety inspection will also be carried
                                                                                                                                                                                              out by the agency’s staff
                                                                                                                             Once a prospective foster carer has enquired, the Carer      •   Ex-partners and children of an appropriate age
     Anyone over the age of 21 years may apply to become a foster carer. There is no upper age limit for fostering,          Recruitment Team will contact the applicant to discuss           from previous relationships will be interviewed
     although all applicants must be active and healthy in order to care for a child in their home.                          their suitability and desire to foster.
                                                                                                                                                                                          4. Panel
     It is a minimum requirement that a foster carer has a spare bedroom room available for fostering. The time scale
     from assessment to approval is approximately 4 to 6 months. Any applicant who has been convicted of an offence
                                                                                                                             2. Home Visit                                                Once the assessment is completed the applicants will
     against a child or any serious offence against an adult will be excluded.                                               If appropriate a home visit will be arranged. The visit is   have the opportunity to read and discuss possible
                                                                                                                             called an initial visit and will be a two way discussion     amendments to the report. This report will then
                                                                                                                             between the dedicated social worker and the applicant.       be presented to the fostering panel. Prospective
     Our Central Panel Team                                                                                                  3. Assessment
                                                                                                                                                                                          foster carers and the social worker completing the
                                                                                                                                                                                          assessment must be in attendance at the fostering
     Compass Central have 21 central list members from a
                                                                                                                             A number of applicants describe how they have been           panel.
     wide variety of backgrounds that are reflective of the
                                                                                                Panel                        “ruled out” or “rejected” by other agencies or local
     community. This includes backgrounds in health and                                         Chair
     safeguarding; disabilities; care leaver, Foster carers,                                                                 authority due to their personal circumstances or the         The fostering panel is made up of a variety of
     education and adult learning and social work.                                                                           make-up of their family environment. They were positive      professionals and independent members, who have
                                                                                                                             that Compass were more accepting and flexible in their       the appropriate qualifications and experience to serve
     The panel chair and vice chairs are experienced Social                                                                  approach; understanding the potential of unique family       as panel members.
     workers with background in Youth Justice, social work                                                                   environments which are positive rather than negative
     education and foster carer training and development.
                                                                                                                                                                                          5. Approval
                                                                                 Vice                         Vice           for fostering.
     The panel sits at the Loughborough Office.                                  Chair                        Chair          If appropriate, we will assign a qualified social worker
                                                                                                                             to undertake a comprehensive assessment with the
     All panel members are committed to their own                                                                                                                                         The panel members make recommendations re
                                                                                                                             prospective foster carer and their family. They will
     development and have opportunity to attend                                                                                                                                           approval, with the final decision being made by the
                                                                                                                             produce a report which we refer to as an Assessment.
     developmental workshops, and training opportunities                                                                                                                                  Agency Decision Maker (ADM).
     alongside staff and foster carers, this includes                                                                        This covers:
     safeguarding training for panel members.                                            21 x Panel Members                  • Individual profiles of applicants                          Upon approval as a foster carer we will advise you
                                                                                                                             • Relationships and partnerships                             in writing and allocate a supervising social worker to
                                                                                                                             • Applicants’ support network                                support the foster you in your in their fostering task.
                                                                                                                             • Children in the household                                  Compass will advise local authorities of the approved
                                                                                                                             • Other adult members of the household                       foster carer’s availability.
                                                                                                                             • Description of family life
                                                                                                                             • Valuing diversity                                          During the assessment, our staff will also carry out a
                                                                                                                             • Parenting capacity
                                                                                                                                                                                          variety of statutory checks (Stage 1) which are completed
                                                                                                                             The social worker will visit the home a minimum of           concurrently with your home visits (Stage 2).
                                                                                   Applicants at Skills to Foster            eight visits to spend time working with the applicants on
                                                                                   unanimously agreed the swift,             their assessment. The assessment is a joint project and      •   Enhanced Disclosure and Barring Service (DBS)
                                                                                   friendly and professional approach        will require full participation from applicants and their        check
                                                                                   they received from a member of the        family.                                                      •   Local Authority checks
                                                                                   Recruitment Team is a major factor                                                                     •   Current or previous fostering organisation reference
                                                                                   in their decision making, once they       As part of the assessment process, potential carers will     •   School/health visitor reference (on own child, if
                                                                                   had made an initial enquiry. Some         be required to attend a training course called Skills to         appropriate)
                                                                                   made comparisons to other agencies        Foster.                                                      •   Medical reports
                                                                                   and local authorities where response                                                                   •   Current employment reference
                                                                                   and contact was poor, unfriendly and      •   References from all previous employment involving
                                                                                                                                 children and vulnerable adults.
                                                                                   lengthy.
                                                                                                                             •   Personal references from at least three people who
                                                                                                                                 will also be visited by a social worker
                                                                                                                             •   Overseas checks where appropriate

13                                                                                                                                                                                                                                                    14
Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
REACH                                                                                                                  Training & Development
       REACH is the ethos of Compass Fostering. The REACH approach works to                                                   We are committed to maintaining and developing the            Training is provided to:
       build resilience, provide stability and ensures a child-centred approach to                                            highest standards for all our services and our training       • Improve knowledge, develop and refine skills
       every each child and young person that we care for.                                                                    and development programmes are central to this. All           • Establish an explicit, positive framework of values,
                                                                                                                              carers and staff have a Personal Development Plan,                which promotes equality and opportunity.

       Resilience:
                                                                                                                              reviewed annually.                                            • Encourage foster carers to reflect and look at
                                                                                                                                                                                                the effects of discrimination in all parts of the
                                                                                                                              We encourage all carers to take responsibility for their          community, recognising that they care for children
                                                                                                                              learning and developmental activity. This is achieved by:         in the context of the wider society, and that for many
                                             Stickability - carers capacity to care and nurture a child even when they
                                                                                                                              • An individual personal development plan                         children discrimination is a fact of everyday life.
       are hostile and rejecting.                                                                                             • An annual training programme                                • Ensure that all foster carers are competent and

       Education:
                                                                                                                              • Regular support and supervision visits with their               confident in safe caring and in protecting children
                                                                                                                                  supervising social worker                                     from harm.
                                                                                                                                                                                            • Encourage foster carers to take responsibility for
                                                                                                                              Compass Fostering underpins practice within a                     their own professional development through the
                                          The process of changing the mind and behaviour of the child begins in the
                                                                                                                              positive psychology approach, called “REACH”. This is a           creation of individual training profiles.
       mind of the care giver. Carers to reflect and understand their own drives / expectations and behaviours and
                                                                                                                              conceptual framework based on resilience, attachment
       understand their parenting styles and how this impacts on children.                                                    and aspects of social pedagogy which supports our                “The experience of working with and supporting

                Acceptance:
                                                                                                                              practice, enabling children to gain a sense of security          potential Compass foster carers over the past
                                                                                                                              and improve their emotional well-being. All training for         three years through the Skills to Foster course
                                                                                                                              all staff and foster carers has the REACH ethos as its
                                                                                                                                                                                               has continued to be most enjoyable and positive
                                                          To accept a child as they are. The aim is to build self             foundation.
                                                                                                                                                                                               experience for me.”
                esteem and provide creative opportunities for children and young people to ‘accept’ and like
               themselves even when under stress.
                                                                                                                              Core Training Programme

                                        Child Centered:
                                                                                                                              There is no limit to the training that foster carers can
                                                                                                                              attend, however the minimum expectation of training
                                                                                           To recognise and empathise         attendance within one calendar year is:
                                        with the child /young person’s feelings and for the adult to reflect, manage          All foster carers - (if a couple then both) to commit to
                                        and respond to the child / young person’s feelings and behaviours.                    a minimum of 16 hours of training per calendar year.
                                                                                                                              This can include a number of options including in-
                                                                                                                              house, online, external, local authority training, relevant

                                                               Holistic:
                                                                                                                              reading materials/research, useful and appropriate
                                                                                                                              documentaries etc. Each face to face course and each
                                                                                                                              online course equates to 4 hours of learning with the
                                                                                          Provide the child with a sense      exception of First Aid which is a 6 hour course.
                                                               of belonging to the carers family, to their own birth family
                                                               and wider social and community network. Support                Newly approved carers (if a couple then both) to attend
                                                                                                                              as a minimum, the following during their first year:
                                                               individual child / young person to accept who they are
                                                               and manage their complex relationships.
                                                                                                                              • Induction - Roles and Responsibilities of Fostering
                                                                                                                                                                                                 Advanced & Specialist
                                                                                                                                                                                                 Training
                                                                                                                              • Induction - Safeguarding
                                                                                                                              • Induction - Supporting Children & Young People in
                                                                                                                                  Education
                                                                                                                                                                                                 We also offer specialist courses, for example:
                                                                                                                              • Paediatric First Aid training within one year of
                                                                                                                                                                                                 • PSB (Problematic Sexual Behaviour)
                                                                                                                                  approval (if a valid certificate not already held).
                                                                                                                                                                                                 • Caring for UASC
                                                                                                                                  Certificates must then be renewed every 3 years
                                                                                                                                                                                                 • Parent & Child
                                                                                                                                                                                                 • Therapeutic Fostering
                                                                                                                              They must also complete the Training Support and
     “The experience of working with and supporting potential Compass foster carers over the past three years                                                                                    • Mental Health & Risk Management (staff)
                                                                                                                              Development Standards (TSDS) workbook within one
     through the Skills to Foster course has continued to be most enjoyable and positive experience for me. The quality                                                                          • Level 5 Safeguarding (staff)
                                                                                                                              year of approval.
     and consistency of the recruitment and assessment process is evident in the quality of applicants I have the                                                                                • Radicalisation
     pleasure to meet during the course.”                                                                                                                                                        • CSE
15                                                                                                                                                                                                                                                       16
Statement of Purpose Compass Fostering Central 2021-2022 - "Big enough to support
Complaints and Compliments                                                                                            The Voice of our Children

     Complaints                                                                                                            All feedback is important, but none more so than that of the children we care for. Here are a few highlights from a
                                                                                                                           survey we conducted during the Covid pandemic.
     Compass takes any dissatisfaction in our service very seriously and will learn from them so that we may continually
     improve the services we offer. We have a comprehensive complaints procedure, recorded in our Foster Carer             “My amazing foster carers supported me throughout with the work and with my emotions.” - YP
     Handbook, which places an emphasis on resolving complaints at a local level and at an early stage. Complaints
     that cannot be resolved this way will be dealt with by a senior manager independent to the region, who will           “They helped me to achieve my homework and also helped me with my spellings and handwriting.” - YP
     conduct a full investigation. Complainants can also go directly to Ofsted at any time.
                                                                                                                           “I found time to bond more closely with my family and learnt to bake and ride a bike.” - YP
     Complaints forms are available digitally and can be accessed at any time.
                                                                                                                           “I love my family and we do family time” - YP

                                                                                                                           “My carers explained everything to me and we did things” - YP
                                                                      Compliments
     Our Complaints Process                                           All compliments and commendations are
                                                                                                                           “We got through things together” - YP

                                                                      recorded, with special awards being made in
     Stage 1 - Local Informal                                         exceptional circumstances.

     Resolution                                                       Here is a selection of comments made about
                                                                      our staff and the services we offer:
     Complaints will generally be raised and resolved
     directly between the parties concerned with
     managers being kept informed.
                                                                      “I am really happy with Compass they
                                                                      are very supportive and caring. My                                                        Compass Central in Numbers
                                                                      SSW is excellent and a credit to
     Stage 2
                                                                      Compass, she amongst others
                                                                      is one reason I wouldn’t leave                                                            41.1%
     The agency maintains separate processes                          the agency.”
                                                                                                                                                                of the children in Compass
     for the purposes of complaints, allegations,
                                                                                                                                                                Central are aged 0-10 years
     commendations and suggestions. This information                  “I have found the support
                                                                                                                                                                old.
     and processes are monitored and reviewed on a                    from Compass Fostering
     regular basis by each registered service and the                 very good. To be able to

                                                                                                                                                                36.9%
     senior management team.                                          call someone any time of                                                                                                                  Breakdown of
                                                                      day is very important to                                                                                                                   CYP ages in
                                                                      me.”                                                                                                                                         Central
     Suggestions                                                                                                                                                Of the children and
                                                                      - Compass Foster Carers                                                                   young people with us,                               0-5 years
     We welcome suggestions about our services and
                                                                                                                                                                36.9% have been with                                6-10 years
     how we might improve them. All suggestions will
                                                                                                                                                                their foster family up to 1                        11-15 years
     be considered and responded to.                                                                                                                            year.                                                  16+

     Number of complaints                                                                                                                                       63.8%
                                                                                                                                                                Of our children have been
     01/04/20 - 31/03/21                                                                                                                                        with their foster family from
                                                                                                                                                                1 to 18 years.
     10 complaints received in total
     •   1 - Upheld
     •   3 - Partially-upheld
     •   6 - Not upheld

17                                                                                                                                                                                                                                               18
What People Say About Us

     “
                                  “
     Our holistic child-focused approach along with the wide range of support in place for our carers means that we
     have a strong reputation with foster carers and Local Authorities. We are always looking for feedback on our
     services, both positive and constructive, as this helps us constantly improve outcomes for our children.

     Below is a snapshot of the feedback we have received about our Central region.

     “     Wow….Can we just say a huge thank you! To everyone at Compass Central for all the hard work that
           was put in to make today so much fun for everyone. We all had a brilliant time and loved the personal
           touches with the cakes and treats as the children left. Having the magician, face paints, balloon man
           and games room was incredible.

           CHRISTMAS PARTY 2019 (NOT HELD 2020 DUE TO COVID) FOSTER CARER

           I would just like to say that I think everyone
           at Compass Central does an incredible Job.
           Each person we have worked with over the
           past 6 and a half years has always done an
           incredible job and the SW we have had we
           feel have all always gone over and above
           for us and that is incredible. Thank you to
           everyone for always encouraging our children
           both birth and fostered.

           FOSTER CARER

                                                 “
                                                                       “        Thank you, I’m already a P&C foster
                                                                                carer and love it.

                                                                                FOSTER CARER

                                                            L and C are supportive of A attending college and have
                                                            selflessly paid out of their own payments to allow her to
                                                            attend full time and cover childcare issues. They see the
                                                            importance of education and encourage A to consider a
                                                                                                                                  Our Children’s Achievements

                                                                                                                                  Sometimes it can be easy to overlook the little achievements, but for us and the young people in our care these are
                                                                                                                                  life changing accomplishments. Each challenge children face should be recognised and we are incredibly proud of
                                                                                                                                  every one of our young people and how they have progressed.

                                                                                                                                  We record our children’s achievements on Fostertrack, which is a fantastic way to look back and review the progress
                                                                                                                                  they make. Here are just a few from our Central region.

                                                                                                                                          S is recognising the
                                                                                                                                        meaning to words and
                                                                                                                                         is able to identify the
                                                                                                                                          difference between
                                                                                                                                           shoes and boots.

                                                                                                                                   R was awarded Star
                                                                                                                                   of the Week at school
                                                                                                                                  for his amazing speed
                                                                                                                                     when completing
                                                                                                                                      his multiplication
                                                                                                                                         challenge.
                                                                                                                                                                     A has performed a
                                                                                                                                                                                            J is learning to play
                                                                                                                                                                                           electronic drums, he
                                                                                                                                                                                         can play in the log cabin
                                                                                                                                                                                          in the garden and he
                                                                                                                                                                                           looses himself in the

                                                                                                                                                                   gig at college. She stood
                                                                                                                                                                      proud singing and
                                                                                                                                                                   moving on stage. Brilliant
                                                                                                                                                                   performance which took
                                                                                                                                                                     courage and a lot of

                                                                                                                                                J drew an eye at school
                                                                                                                                                                          confidence.

                                                                                                                                                                                       B recieved 4
                                                                                                                                                                                                    music.

                                                                                                                                                                                  certificates at school
                                                                                                                                                                                     today, for 100%
                                                                                                                                                                                  attendance and high
                                                                                                                                                                                   marks and attitude
                                                                                                                                                                                   towards learning.
                                                                                                                                                                                                               I has started to
                                                                                                                                                                                                             manage his own
                                                                                                                                                                                                              money including
                                                                                                                                                                                                            clothing allowance.

                                                            future for her and her baby.                                                        and this was published
                                                                                                                                               in the schools newsletter

     “
                                                            L and C appear to have a good understanding of A’s                                  with a big shout out for
                                                            emotional and behavioural needs and respond to these well.                                                                                        L attended her first
           Said it before and I’ll say it                                                                                                       the amazing picture he                                        swimming lesson
                                                            Regular communication is kept with social care in relation to                      drew! This is a wonderful
           again – Jo is a real asset to                                                                                                                                                                     at school. She really
                                                            any issues. Reports for meetings are always received on time                           achievement for J.
           you guys and I’d have all my                                                                                                                                                                    enjoyed it and cant wait
                                                            and are comprehensive.
           kids in care with Jo if I could.                                                                                                                                                                      till next week.
                                                            Furthermore, despite A’s clear views about being in foster
           FAMILY MEMBER                                    care, she has stated she often feels like she is not ‘in care’
                                                            and this is credit to the stability and security offered within the
                                                            foster home.

                                                            LA SOCIAL WORKER FOR CARER ANNUAL
                                                            REVIEW

19                                                                                                                                                                                                                                                      20
Compass Fostering Central
Loughborough Office
Mountfields House,
Off Squirrell Way,
Epinal Way,
LOUGHBOROUGH,
LE11 3GE

T - 01509 221 310

Reg No: 04331256
Ofsted URN: SC065772

                            Visit compassfostering.com
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