Nova Scotia Respite Guide - A Guide for Caregivers of Children and Adults With Disabilities Nova Scotia Respite Partnership - Government of Nova ...
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Nova Scotia Respite Guide A Guide for Caregivers of Children and Adults With Disabilities Nova Scotia Respite Partnership
Nova Scotia Respite Guide A Guide for Caregivers of Children and Adults With Disabilities
2 NOVA SCOTIA RESPITE GUIDE Is This Guide for You? This guide was developed for Definitions caregivers of children and adults who have disabilities that affect Children/Adult children with development, physical ability and/or disabilities or chronic illnesses mental health. Refers to children, youth and adults with disabilities or chronic illnesses, As a caregiver your time is valuable including but not limited to, autism and limited. This guide is intended to spectrum disorder, Down syndrome, provide an easy-to-follow map. It will developmental delays, behavioural guide you through the process of: difficulties, deafness, blindness, • discovering the role respite medical or technological needs or could play in your family any other special challenge. • how to apply for respite funding Families • ways to recruit and hire respite Inclusive of biological or adoptive providers parent(s) and caregivers, siblings, and extended or foster family • sharing the care of your loved one members. This guide will help you navigate a Caregivers/Family caregivers course towards meeting the needs Parents or guardians who have of your family member. the ongoing daily responsibility for This guide is for parents and delivering and managing the care caregivers of child and adults with and support provided at home and disabilities who are thinking about in the community. adding respite into their lives. The Respite providers/Volunteers guide provides information on respite The paid or unpaid individuals who opportunities in Nova Scotia. Not all provide services to support family of the information in this guide will caregivers in taking a break from apply to every family. their care giving role by providing support for children/adult children 6th printing — May 2018 to engage in social, recreational, cultural or life-skill activities.
NOVA SCOTIA RESPITE GUIDE 3 Using This Guide This guide is divided into four sections that will help you and your family locate the respite supports most appropriate for your situation. Role of 1. What is respite? This section Respite defines respite and explores how it can benefit you, your family member with a developmental disability, Finding physical disability, and/or Respite mental illness, and your Support family as a whole. 2. How do I find and fund respite Respite support? This section explores Planning formal and informal respite supports and provides a path to obtaining both types of respite supports. Respite Orientation 3. Planning for respite supports. 4. Providing orientation, oversight and follow-up with the respite provider. Role of Respite Finding Respite Support
Role of Respite
6 NOVA SCOTIA RESPITE GUIDE What is Respite? Family respite can take many forms. It can be going for a walk, meeting a friend for coffee, or taking a few hours to clean the Role of Respite house while the person you care for engages in a recreational or social activity. It can be a weekend away for your child/adult with a skilled respite provider. Finding It can help you spend time with Respite older or younger siblings while Support your child/adult is hanging out (with support) in another part of the house. Or, it can also be time Respite for you and your partner to do Planning something fun! Respite Orientation Role of Respite Finding Respite Support
NOVA SCOTIA RESPITE GUIDE 7 Respite is support for the whole family Having respite as part of family life gives family members (caregivers and care receivers) time to do the “Respite should things they want and need to do. be more than a Respite allows caregivers to make time for themselves and for their break from life’s other family members. Regular circumstances, respite can give family members time to take care of their health, it should be a pursue hobbies, meet up with friends, rest, or do the housework! change of life’s Respite should also be a positive circumstances” time for your loved one to develop (Hutchinson et al., 2010) relationships and the opportunity to engage in social and leisure activities, and do something enjoyable in the community. Respite Learning about respite options is about creating positive time for and finding the ones that work yourself, your loved one, and other best for you and your family’s family members and contributes to needs are normal milestones for the overall well-being of the family. families caring for a loved one with special needs. Some families are able to find and fund respite, others recruit volunteers or join family co-operatives, but the reality is that most families struggle to fund respite and seek assistance through government programs (e.g., Direct Family Support for Children, Flex Program, and Continuing Care).
8 NOVA SCOTIA RESPITE GUIDE Respite Benefits Us All! Don’t forget that respite has a beneficial effect for everyone. When “I was very tired, physically, mentally we went across the province we and emotionally. I knew I needed asked parents about their respite a bit of a break … I thought in the experiences. The following is one back of my mind that I don’t think parent’s reply to “How did you know anybody can give the kind of care that you needed Respite?” to my son that he should have. I soon discovered that was not the truth. I was not allowing my son to expand his world. I probably thought that I was his world, and that I would always be his world. It was equally “Quality respite is as important for him to have new experiences with other people away not only required, from me, as well as it was for me it is a necessity for to have the same away from him.” the caregiver and the person with exceptional needs.” (Hutchinson et al., 2010)
NOVA SCOTIA RESPITE GUIDE 9
Finding Respite Support
12 NOVA SCOTIA RESPITE GUIDE Finding and Funding Respite Support Informal Respite Informal respite is provided through Role of Role of family, friends, neighbours and others in your community. This Respite Respite is usually not paid work. These supports may be a neighbour watching your child/adult while you take a walk around the block Finding ng or a neighbourhood group which Respite te ort welcomes your family member. Support Sometimes informal support can develop when parents pool their resources to create a respite Respite Respite Planning solution. For example, some Planning parents create co-op programs with other families. A co-op can allow one set of parents a night out te while their child/adults is looked Respite tion Orientation after by other parents in the co-op. It can also offer a helpful support system for parents. You might consider your local municipal recreation service or other local organization. Ask how they include children/adult with disabilities into their programs. As a start, there are a number of organizations listed at the back of this guide. Role of Role of Respite Respite ng Finding te Respite ort Support
NOVA SCOTIA RESPITE GUIDE 13 Formal Respite Formal respite involves hiring Formal respite often has age respite providers to work inside criteria. Some programs serve or outside of your home. Some children/youth under 19 years of families may have their own funds age, others serve those over 19 or have health care coverage to years of age, and others serve all pay for respite services but others ages. Formal respite may include may need to seek external funding funding, personnel who work in your for respite. There are also grant home or out-of-home respite in a opportunities through charities facility. See below for an overview. that may be helpful. Name of Program Service Age of family Contact member DCS - Disability Support Funding for All Ages novascotia.ca/coms/ Program – Flex respite. disabilities/index.html Individualized Funding & Direct Family Support for Children DHW Continuing Care Funding 19 years novascotia.ca/dhw/ccs/ Program: Caregiver ($400/month) and older caregiver-benefit.asp Benefit Respite Coordinators Finds Respite Under 19 years See Respite Coordinators Support Workers list provided in this later for those who in this Guide. have funding DHW Continuing Respite Service All Ages novascotia.ca/dhw/ccs/ Care Program: 1-800-225- 7225 Home Support DHW Continuing Care Respite Service All Ages novascotia.ca/dhw/ccs/ Program: Facility Based 1-800-225- 7225 Respite Care DCS = Department of Community Services; DHW = Department of Health and Wellness
14 NOVA SCOTIA RESPITE GUIDE Funding for All Ages Funding for those aged 19 years and older The Direct Family Support for Caregiver Benefit: Children Program (DFSC) and the Flex Individualized Funding The Nova Scotia Department of Program, are operated by the Health and Wellness, Continuing Department of Community Services Care Program offers the Caregiver (DCS). The amount of funding is Benefit. The Caregiver Benefit based on the degree to which the recognizes the important role disability impacts the individual of caregivers in their efforts to and the family. The funding may be assist loved ones and friends. prorated or reduced based on family The program is intended for income. It’s important to note that caregivers of low income adults the eligibility criteria are different who have a high level of disability, for children than for youth/adults. as determined by a Home Care Please refer to eligibility criteria assessment. If the caregiver and for these programs listed later in the care recipient both qualify this guide. More information can for the program, the caregiver be found on line at: novascotia.ca/ will receive $400 per month. coms/disabilities or by contacting For more information, please the Department of Community go to: novascotia.ca/dhw/ccs/ Services office or by calling 211. FactSheets/Caregiver-Benefit.pdf
NOVA SCOTIA RESPITE GUIDE 15 Finding a Respite Provider Once you have secured funding, you Several regions have a respite will need to find a respite provider. For apartment available to families youth aged 19 year and under, there within the program. The availability is a respite coordination service in of the apartment is on a first come, all regions of the province, and each first served basis. The apartment region has a Respite Coordinator who is not staffed so the parents/ manages the service. guardians are expected to provide a respite provider when using the Respite Coordinators help families apartment, however, there is no access respite providers and plan cost for use of the apartment respite care for family members. They itself. The apartment can be screen and refer respite providers. booked by calling the Respite Screening includes: an interview, Coordinator in your region or for police and/or RCMP criminal record Central Region call Support Service check, Child Abuse Registry check Group (902-466-0230). and three other references. Region of NS Respite Coordinators Contact Northern Northern Region Respite Services 902-752-9452 (NRRS) nrrs@hcrsweb.ca Western Yarmouth Association for 902-742-9258 Community Residential Options respite@yacro.com Central Autism Nova Scotia 902-446-4995 respiteservices@autismns.ca Central Support Services Group ssgns.ca Cooperative (apartment) 902-466-0230 Cape Breton Cape Breton 902-539-6685 Community Respite autismres@ns.sympatico.ca
16 NOVA SCOTIA RESPITE GUIDE Department of Health and Wellness (DHW), Continuing Care for All Ages Although the Respite Coordinator Home Support: screens and refers respite providers, parents/guardians are Another option for formal respite ultimately responsible for choosing is the DHW’s, Home Care Program. their provider. The parent/ guardian This program provides personal interviews and decides if a respite support services to people with provider is the most suitable ongoing care needs, either on a to provide care. Once a family short-term or long-term basis. A has decided, it is the family’s range of personal care, respite responsibility to provide training to and home support services are the respite provider on their child/ available. Personal care services adult’s specific needs. Families are help the client with daily living also responsible to pay their respite tasks, such as dressing/undressing, providers directly, and to make bathing, toilet use, feeding, and bookings for specific times. help with mobility. Home Support Services also help the client with The Flex Program also offers up to tasks, such as light housekeeping, 60 days of annual residential respite laundry, and meal preparation. In- in licensed homes. See Section home respite services for caregivers 12 of the DSP policy: novascotia. are available. There may be a cost, ca/coms/disabilities/documents/ depending on your income. For a SPD_Public_Policy.pdf complete description, please see novascotia.ca/dhw/ccs. You can apply by calling toll-free 1-800-225- 7225.
NOVA SCOTIA RESPITE GUIDE 17 Finding a Respite Provider – Conducting Your Own Search Facility-Based Respite Care: Caregivers must be actively involved in searching for and hiring To support family caregivers respite providers. and their families, the DHW helps caregivers by providing access There are several ways to find a to respite beds for their loved respite provider. First, talk to everyone ones in licensed long-term care you know. Word of mouth is often facilities (nursing homes) across the best way to find possible respite the province. There are also options providers. available for children. Post ads in community places, A person may stay in a licensed such as: respite bed for up to a total • Faith communities, libraries, of 60 days within a calendar and schools. year. However, to ensure fair access to the beds during the • Vocational Agencies high demand periods (July 1 (see directionscouncil.org/ to October 1), no more than 30 MemberAgencies), days can be scheduled. You can • Residential agencies (nsraa.ca), apply for a respite bed by calling • Colleges (e.g., Nova Scotia toll- free 1-800-225- 7225. A Community Colleges, NSCC) Care Coordinator will assess the applicant’s care needs and eligibility. • University departments Once the applicant is confirmed (e.g., nursing, education, child to be eligible for the service, the study, psychology, social work, Care Coordinator will arrange for a speech language pathology, respite bed for the applicant on occupational therapy, or a first-come, first-served basis. physiotherapy) Some families have found respite providers using the internet (e.g., emailing their social network or Kijiji.ca). Think outside the box! Don’t limit yourself by what is currently offered.
18 NOVA SCOTIA RESPITE GUIDE Be sure to include basic information Naturally, families often worry in the ad – that they will be working about the quality of care their child with an individual with disabilities, or adult may receive while they the number of hours, and any special are absent. Families may worry skills you are looking for. A sample whether the respite provider can ad may look like this: handle any emergencies that come up or manage behavioural issues or other challenges that may Job Opportunity present themselves. Peer/Support Worker These are realistic concerns. In To Provide Companionship, Support, and Community Inclusion for a order to take advantage of respite, 23-year-old Man with Cerebral Palsy you must feel comfortable and confident in your respite provider. Qualifications: In order to feel comfortable, it is An undergraduate degree in any care important that the respite provider field, or equivalent combination of education, training, and experience in is the right fit for your family. the field of disabilities. Self-motivated, For additional information, see excellent interpersonal skills, and good Respite Providers: Screening and communication skills, both oral and Interviewing on page 24. written, are essential. Role: • Plan meaningful recreation and Emergency Respite leisure opportunities. • Provide peer and buddy support. In some instances, short term emergency respite care can be • Assist in planning and carrying out life skills and recreational activities arranged. Emergencies may include • Record keeping – daily activities any situation in which the primary and organize respite receipts. caregiver may not be able to care Approximately 11 hrs/week (this is for the child/adult in the family negotiable and a combination of daytime home. Consider contacting your and evening hours), at $_____ /hr. Disability Support Program Care For more information regarding Coordinator or Continuing Care the position, please contact: Coordinator for more information. Your Name Email or Phone Number
Respite Planning
Orientation 22 NOVA SCOTIA RESPITE GUIDE Planning Respite With Your Family Your respite plan will depend on your family’s needs as well as what is available in your community. This Role of will help you decide which type of Respite respite will work best for you. For example, if your respite goal is for your loved one to be involved in the Finding community and you to be at home Respite Support then out-of-home respite might be your best choice. The process of understanding the reasons for respite will also help you plan how to use your respite time. Respite 1. Start with listing the reasons Planning why you and your child/adult need respite. You may list activities that are meaningful for them. It is also valuable to Respite list activities that help meet Orientation your practical and emotional needs. Lastly, expand your list to various community or neighbourhood activities that 3. Try putting the needs into a table like respite could enable your whole the one on the next page. Fill in your family to participate in. own reasons for respite in order 2. Prioritize the list. For example, of importance and the types of which reason is number 1 for activities that best suit your child/ respite? You may not meet all adult. Determine how often you and your respite needs, but this will your child/adult need respite, and make sure the most important the length of time required. Then needs are handled first. add up the total amount of respite time. Don’t forget to include the type of respite that will best meet each respite need.
Reason for Respite Activity for How Often? Length of Time Total Amount Type of Respite Child/adult (In/Out of Home) Planning Respite Time NOVA SCOTIA RESPITE GUIDE 23
24 NOVA SCOTIA RESPITE GUIDE Respite Providers: Screening and Interviewing What do you do once you have Prior to and during the interview replies to your advertisement or consider: have received resumés from the Service Provider? Start with a 1. Have a family member, friend telephone call. The call should be a or someone you trust at the brief conversation to see if you want interview with you. They can to have a full interview with this act as support and a second person. You can ask some questions pair of ears and eyes. to see if they might be suitable. Do 2. Ask for a copy of the they have experience? How long candidate’s resumé. have they worked in the field? If the telephone call goes well, ask them 3. Write out interview questions to come for an interview. You can before hand, for example, Ask meet them in your home or in a the candidate to describe public place (e.g., coffee shop). You themselves and their interests. may have to interview several people You will get a better sense of to find someone to best suit your who they are and what skills family member’s and family’s needs. they may have which could benefit your family member. Before the interview, take a moment to create a list of duties or a job • Ask about the candidate’s description for the position. background and training. Try The list may include things like to use open-ended questions communication skills, personal care, so they have an opportunity behaviour management plans or the to talk. Avoid questions amount of experience with persons which are easily answered with disabilities in the community. with a yes or no—you will get less information.
NOVA SCOTIA RESPITE GUIDE 25 • Ask about the experiences closely with your family in your he/she may have that will home, and for safety reasons fit the needs of your family. you need to be very thorough. You need to ask questions which reflect your situation. 5. Confidentiality should be a How would they handle requirement of the position. challenging behaviour? Whoever you hire, have them Do they have experience sign an agreement about with personal care? Try confidentiality. A sample to be very clear about the confidentiality agreement is expected duties in the job. provided on page 38. • Ask the candidate what 6. Discuss the wage you are their expectations for the offering for the position. job duties are. 7. Take notes during the interview • Ask about their ideas for so you can remember what activities – this can show was said. how creative and energetic they may be. At the end of the interview, ask • What is their work availability? the candidate to think about the How flexible are they? position and call them to confirm Can they be available for their interest. This gives time for emergencies? you and the candidate to consider the arrangement. • Talk about transportation. Do they have a car or will If the interview goes well, and the they use the bus? references are good, you should schedule a trial run with the 4. Ask for three references. This candidate. Ask them to come and is very important. Call each spend time with both you and your reference and talk to past family. See how well she/he fits employers. Ask for a Criminal with your family member. Records Check (the candidate can get one through the local Police station for a small fee). This person will be working
26 NOVA SCOTIA RESPITE GUIDE Expectations Be clear from the beginning about • Discuss expectations around the expectations you have for your personal boundaries and respite provider. Think about: responding to challenging • Can the respite provider bring behaviour. It is important to anyone with them – their children explain your approach for or anyone else? supporting your loved one so your respite provider can be consistent • Cell phone use – are there and follow existing rules. restrictions? • Make notes about routines, • Personal vehicle – are you medications, and favourite things comfortable allowing your family to do. You know the routines member to be transported in the intimately, but your respite respite provider’s vehicle? Do you provider does not. They will require the respite provider to appreciate the support. have extra car insurance? Who will pay for gas? Be sure there are A respite provider is usually appropriate car seats available if self-employed. This means they they are needed. must keep track of their earnings • Your house should be found as and report these to the Canada you left it but the respite provider Revenue Agency. This is not your is not there to clean the house. responsibility and you would not Be clear about your house work issue a T4 to the individual. expectations.
Respite Orientation
tion Orientation 30 NOVA SCOTIA RESPITE GUIDE Respite Orientation and Follow-up Orientation Leaving your child or adult with Role of Role of someone new can be stressful. Respite Respite Many families provide an orientation time for the respite ng provider and the child or adult to Finding te get to know each other before Respite ort they are left on their own. You may Support want to consider starting with shorter periods of time in a place where your child/adult is most Respite Planning Respite comfortable. Arrange for them to do an activity that your family member Planningenjoys. It is important to share their communication strategies and every day routines with the worker. This is a chance to spend some Respite te time with the respite provider and Orientation tion guide him/her on how to interact with your family member. This may help you to feel more comfortable with the respite provider’s abilities and offers an opportunity for the respite provider to learn about your child or adult while you are nearby to offer advice and support.
NOVA SCOTIA RESPITE GUIDE 31 Follow-up Families should talk to both the Respite Providers: Online Training respite provider and the child/ adult to make sure everything went There are a few online training well. Engage the respite provider programs that your potential worker in a discussion about the respite might complete while they are experience and encourage him/ learning about your family member. her to ask questions if there was For example: something they did not understand. 1. respitecourse.ca Be sure to provide the respite 2. autismnovascotia.ca provider with prompt and regular feedback about their work. Respite Providers: Training for your Child/Adult It is also recommended that you take some time to talk to your The interviews are over and you child/adult about their experience. have found a respite provider. Some questions you might ask: Now what? Anyone who agrees • Tell me about your time to work with your family should with_______. What did you do? have a signed agreement outlining their role, responsibilities and • Did you like_______? employment status. Your respite • Was he/she nice to you? provider may have some experience • Would you like to spend time with your family member’s with_______again? particular disability, but they will not have experience with your • What did you like best/least? family member. It is important that you prepare and train the respite Some children or adults who cannot provider so that he/ she can work use verbal communication express effectively with your child/adult. themselves with behaviour and Introduce the respite provider to mood changes. If your child or adult the needs of your child/adult. You seems unhappy or is behaving out might set up a binder for the respite of character, take this seriously. provider with information about Be sure to discuss any concerns your family member or you could with the respite provider and/or, if create a one-page profile. relevant, your care coordinator.
32 NOVA SCOTIA RESPITE GUIDE All About Me! • Include a picture. List his/her • Explain your child/adult’s name, age, siblings’ names, communication system. school attending, and any Can they communicate programs your family member verbally or do they use another attends. communication system? • Talk about your child/adult’s (e.g., sign language, Picture personality. Talk about his/her Exchange Communication abilities and needs. This is a great System (PECS), visual strategies, way to introduce your child or assistive technology). adult to the respite provider. • List any medications your child • List activities your child/adult or adult is taking. enjoys and does not enjoy. What • Make sure the respite provider does a successful activity or day understands where medications look like? are kept and when they should be • Give the respite provider key administered. Create a log to fill strategies you use to help prevent in when medications are given. outbursts or upsets in your child/ This will act as a record and way adult. There may be a strategy or to be sure medications have been words/phrases you use to calm a given. Be sure the medications stressful situation. are kept in a safe place. • List people your family member • List any assistive devices used. likes to be with. List those people • List any personal care needed. he/she does not like to be with. • Be very honest with your respite provider. They need good information to be a good support.
NOVA SCOTIA RESPITE GUIDE 33 • Train the respite provider The following website provides to understand your family information on how to complete member’s non-verbal clues (body a one-page profile, which includes language & facial expression) to most of the information outlined understand when he/she might above in a one-page format: be happy, sad, or anxious. Your helensandersonassociates.co.uk. youth/adult might show their emotions in different ways. Check out samples of All About Me! guides on the Nova Scotia Respite • What is the backup plan if a Partnership’s webpage: difficult situation develops? https://www.respiteservices.com/ If a situation does escalate, what app/media/4839. steps should the respite provider take? Who should he/she call, and when? • Set up an information binder. You may not see the respite provider before or after their time with your family member. You can jot down any items you feel he/she needs to know for their shift, and they can share information about their experiences during the shift with you.
34 NOVA SCOTIA RESPITE GUIDE Safety Considerations Even in the most well organized and If the child or adult is mobile, are well planned settings, safety may there objects around which might be an issue. Some tips to consider: limit his/her mobility? Can these • Make sure the respite provider is be moved? aware of any allergies or special • Sometimes there may be dietary requirements your family behaviour outbursts. It is member has. important to stay calm in • Make sure they are careful with stressful situations. Often these hot drinks or foods. This can are the situations where someone lower the risk of burns. could get hurt. A good strategy to • Train respite providers to use is keeping your voice low and do a quick scan of any new movements slow. If someone is environment to be certain it is a agitated or upset, a loud voice or safe spot for your child/adult. For quick movement may increase example, when arriving at a park, their agitation. Staying calm and do a quick check of the area for slowing everything down can glass or other dangerous objects. help to diffuse the situation. Be How easy is it to manipulate a sure the respite provider knows wheelchair? the strategies used to manage an outburst, and has a backup plan. It is important to give as much information to your respite provider as you can, but remember that it will take some practice before the she/he will become comfortable in his/her role. Work with your respite provider to help them gradually understand your loved one, and your family’s routines and lifestyle.
NOVA SCOTIA RESPITE GUIDE 35 Respite Providers: Developing the Relationship The respite provider is hired and As you develop a comfortable trained. You hope they will work relationship with your respite well with your family and for a long provider, there may be a temptation time. How will you foster a positive for you to share problems with relationship? them. It is wise not to follow this temptation. Share information which is important to your child/ The respite provider as friend adult, but do not go beyond that. It is important to define the boundaries with your respite Payment provider(s). They will be coming into your home and personal life You have hired the respite provider to to work with your child/adult. They do a job. The respite provider has a may share meals or other personal right to expect payment on a regular times with your family. However, basis. Arrange the payment system/ the respite provider is there on a schedule with the respite provider professional level. They are present from the beginning and stick with as a contracted employee to do a job. it. If you agree to pay the respite They may become very fond of your provider at the end of the shift, or on child/adult and your family and you a weekly basis, be sure to pay them of them. Where do you draw the line? on time. Respite providers have their own financial commitments and will Be friendly. It is natural to chat appreciate receiving payment when with people, to find out about them it is promised. Remember that any and their lives. Show concern and time spent in receiving updates from interest for their life situations, but your respite provider at the end of stay away from any direct personal their shift is still paid time and they involvement with their problems. should be compensated accordingly.
36 NOVA SCOTIA RESPITE GUIDE Ending the Relationship Meetings Happy Endings Arrange a regular meeting time with One of the realities of life is that your respite provider. This may be a it will change. Eventually, your check-in type of meeting to see how family situation or your respite things are going. Review any plans provider’s situation may change, you have established to see if they and it will be time for her/him to need to be tweaked. Talk about any move on. Although saying good- ideas for new or different activities. bye is difficult, there may be ways to make it easier. Ask if he/she Give feedback to your respite would be willing to help train the provider. Talk about any issues or new staff person. This may make problems which have come up. the transition easier for your family. It is better to deal with potential If the respite provider is staying in problems early so they do not your community, ask if they would become bigger. Be sure to highlight be willing to fill in as an emergency successes. Everyone likes to hear caregiver, or would like to drop in that things are going well. Let her/ for visits with your family. Here is him know how much they are a time to build a friendship without appreciated and what this respite the restrictions of the employer/ time means to you and your employee relationship. family. Your respite provider will gain tremendous job satisfaction knowing his/her work is making a Not So Happy Endings difference to your lives. The respite provider you carefully interviewed, screened and trained is not working out. Perhaps you have noticed problems in the way the respite provider does the job. The first approach would be to work with the staff person to try and resolve the problems.
NOVA SCOTIA RESPITE GUIDE 37 Here is the process you can follow to resolve problems with your respite provider: • Arrange a private meeting with • If the respite provider is unable the respite provider. or unwilling to make the necessary changes, you should • Describe the problem(s). give him/her notice that he/she Be clear and direct. Tell the will be let go from the job and respite provider what you move on. Be honest, be clear have observed and why this is and be firm with your worker. causing concern. If you see or are informed of • Do you have a written job dangerous behaviour on the part description or agreement? of your respite provider, suspend Discuss the problem in him/her immediately. If you reference to the original suspect neglect or abuse, contact: job expectations. Your local Child or Adult • Be certain the respite provider Protection Services understands the issues and (numbers are online under is prepared to change his/her DCS or call 211 for assistance behaviour. locating the contact information). • Set a time period for the respite provider to make changes in his/ her job performance. • If necessary, have a third party help with the situation. Perhaps the respite provider needs a coach or mentor for a time, to help work effectively with your youth/adult.
38 NOVA SCOTIA RESPITE GUIDE Sample Confidentiality Agreement 1. I understand that during the course of my duties as a respite provider with _____________ I will have access to information about this person and their family. 2. I understand that any such information is strictly confidential and I agree that I will not use or share this information with anyone, at any time, from this day forward, unless: a) specifically directed by this family, or b) it is required for the safety of the child/adult in my care. 3. I agree to use caution and take all steps to keep the confidentiality of such information safe at any time or in any place, and in particular, when using any type of electronic device or when performing my role as a respite provider. I will use caution when using social media such as Facebook, Twitter, etc., so that this person (or family) is not identified. Signature of Respite Provider: Signature of Decision Maker: Date:
NOVA SCOTIA RESPITE GUIDE 39 Direct Family Support Eligibility for Direct Family for Children and Flex Support for Children (DFSC) Individualized Funding Program Criteria Direct Family Support for Children • The family and child are permanent and the Flex Programs are residents of Nova Scotia; administered by the Disability • The family and child are lawfully Support Program within the NS entitled to be in or to remain in Department of Community Services. Canada; These programs provide funding to eligible families to help them • The child is under 19 years of age. support their family member (both • The child is living in the home of a children and adults) with a disability family member/guardian; at home. This funding will allow • The child has been diagnosed families to hire respite providers by an approved clinician with a who may have specialized training, disability as defined as: education or experience related to the needs of the youth/adult. –– a mild or moderate intellectual disability with a significant The Direct Family Support for behavioural challenge that has Children and Flex Programs may been documented within the also include Enhanced Family last two years; or Support (EFS), which provides –– a severe intellectual disability additional funding to assist families that has been documented to support their child at home when within the last two years; or their child’s care and support needs are considered extremely challenging –– a physical disability with ongoing and they require comprehensive, functional limitations that are a highly structured and skilled forms of result of the disability and which support and intervention. seriously limits their capacity to perform age appropriate activities of daily living; or –– a dual diagnosis consisting of any of the above. • The family net income meets the DFSC Program income guidelines; • The child’s family agrees to participate in the assessment process.
40 NOVA SCOTIA RESPITE GUIDE Direct Family Support for Eligibility for Flex Children (DFSC) Program Individualized Funding Income Guidelines (for Adults) A family’s size and income will To be eligible for the Flex program determine the amount of funding the application and/or assessment they will receive. This means process must identify and determine that the family will be expected that the individual and their family to contribute a portion of the meet the following criteria: respite funding depending on the number of people in the family and • The adult and their family family’s annual income. You can are permanent residents of view the Income Guidelines here: Nova Scotia. novascotia.ca/coms/disabilities/ • The adult is 19 years or over. DFSCIncomeGuidelines.html • The adult is residing in the home of a family member or guardian. • The adult has a medical diagnosis of one or more of the following: intellectual disability, long term mental illness, or physical disability. • The adult and family have unmet needs as identified through the assessment process. • The adult meets the financial eligibility criteria as outlined in DSP policy and procedures. • The adult and their family agree to participate in the assessment process as outlined in DSP policy and procedures.
NOVA SCOTIA RESPITE GUIDE 41 Enhanced Family Support for Children Program Criteria To be eligible for funding under Financial eligibility for the Enhanced Enhanced Family Support for Family Support for Children funding Children, the application and/or is subject to the DFSC Income assessment process must identify Guidelines. & determine that the child and their family meet the following criteria: For more information about the Enhanced Family Support for • Meet all requirements of the Children program, see novascotia. DFSC Program ca/coms/disabilities/documents/ • Have extremely challenging care direct_and_enhanced_family_ and support needs that are not support.pdf. adequately addressed through their current DFSC funding • Have care and support needs that are assessed at, or exceed an overall range of 3 or 4, as determined by the Support Assessment Tool (SAT). • Require the involvement of healthcare practitioners from two or more disciplines • Require one or more behavioural supports as outlined in the Enhanced Family Support for Children Policy • Have one or more family circumstances in evidence as out- lined in the Enhanced Family Support for Children Policy
42 NOVA SCOTIA RESPITE GUIDE References Respite-Related Support Services in Nova Scotia Canadian Association for Community 211 Nova Scotia Care (1996) Best Practices in Respite Dial 211, text 21167 or visit ns.211.ca Services for Children, a Handbook for to find and connect to thousands of Parents, Ottawa, Ontario. services and programs offered by local community groups, non-profits and Canadian Association for Community government departments anywhere in Living (2008) Real respite for the whole the province. family: a resource guide for organizing and delivering a family workshop on respite for Acadia University SMILE Program – individuals with an intellectual disability and Acadia University their families, Ottawa, Ontario. Acadia SMILE Program provides persons Hutchinson, Paula, with Bryson, S., Harvey, with varying disabilities a unique V., LeBlanc, D., MacRae, A. and McFadyen, physical activity experience in order S. (2010) Creating Respite Solutions for to improve their total development as Nova Scotia Families of Children and Adult individuals. Children with Chronically High Needs. 902-585-1477 Dalhousie University, Halifax, NS. smile@acadiau.ca Montana Real Choice Systems Change (RCSC) Grantee. Relax. Take a Break: Accessibility Directorate A Family Guide to Respite for Children Responsible for implementing and in Michigan. administering the new Nova Scotia Accessibility Act and addressing broader issues related to disability. accessibility@novascotia.ca 902-424-8280 1-800-565-8280 TTY 902-424-2667 TTY 1-877-996-9954 Alexander Society for Inclusive Arts Provides art based educational programs for children, teens and adults with special needs. Located in Wolfville, NS. 902-582-3888 alexandersociety.org
NOVA SCOTIA RESPITE GUIDE 43 Art Gallery of Nova Scotia www.autismnovascotia.ca Dale Sheppard, Curator of Education https://www.facebook.com/ and Public Programs AutismNovaScotia/ artgalleryofnovascotia.ca Autism Nova Scotia Chapters: 902-424-2197 Annapolis Valley Chapter 902-242-2019 Atlantic Youth – Respite CYC annapolisvalley@autismns.ca Families with special needs or behavioural http://autismannapolisvalley.ca concerns can look to Atlantic Youth for https://www.facebook.com/ qualified, reliable and insured staff that AnnapolisValleyChapter they can depend on to provide much needed respite care services. Respite CYC Bedford-Sackville Chapter pairs a professional and experienced Child 902-446-4995 and Youth Care Worker or Developmental bedfordsackville@autismns.ca Service Worker with families for short http://autismbedfordsackville.ca/ or long term respite. This care can be https://www.facebook.com/ provided in the home, at central locations AutismHalifaxHrm in the community, or as a recreational or social activity. Every service arrangement Cumberland County Chapter is customized around your needs so 902-230-2053 please contact us for more information. cumberlandcounty@autismns.ca http://www.autismcumberlandcounty.ca/ www.atlanticyouth.ca https://www.facebook.com/ infor@atlanticyouth.ca autismnscumberland/ 902-820-1234 Pictou County Chapter Autism Nova Scotia 1-877-544-4495 pictoucounty@autismns.ca A community-based organization that http://www.autismpictoucounty.ca/ fosters understanding, acceptance, and collaborative approaches for those with South Shore Chapter Autism Spectrum Disorders throughout 902-541-8233. Nova Scotia. southshore@autismns.ca 5945 Spring Garden Road http://autismsouthshore.ca/ Halifax, NS B3H 1Y4 https://www.facebook.com/South- 1-877-544-4495 Shore-Chapter-of-Autism-Nova- 902-446-4995 (in Halifax) Scotia-1378686879027918/ info@autismns.ca
44 NOVA SCOTIA RESPITE GUIDE Southwest Nova Chapter Boys and Girls Club 1-877-544-4495 Offers afterschool and summertime southwestnova@autismns.ca programming for all children and youth. http://autismsouthwestnova.ca/ https://www.facebook.com/ bgccan.com SouthWestNovaChapter Brigadoon Village Strait Area Chapter A non-profit recreational facility in 1-877-544-4495 the Annapolis Valley. Offers camp straitarea@autismns.ca programming to Atlantic Canadian http://autismstraitarea.ca/ children and youth who are living with Truro health conditions and other challenges 1-877-544-4495 902-681-8100 truro@autismns.ca brigadoonvillage.org http://autismtruro.ca/ https://www.facebook.com/groups/ Camp Tidnish autismnstrurochapter/ A barrier free sleep away camp designed to support campers of all ages with Autism Society of Cape Breton intellectual and physical disabilities. Offers information and programs to Located near Amherst, NS. individuals and families living with 902-453-6000 ext. 227 autism spectrum disorders in the camptidnish.org Cape Breton Region. Robyn Gallant, Program Coordinator Camp Triumph autismcb@bellaliant.com An invaluable camp program for children who have a sibling or parent with a Bonny Lea Farm serious chronic illness or disability Offers residential living, vocational day (age 7 – 17). Located in PEI. programs and a Greater Achievement Winter: 902-835-8700 Centre. Located near Chester, NS. Summer: 902-836-4668 902-275-5622 info@camptriumph.ca bonnyleafarm.ca camptriumph.ca
NOVA SCOTIA RESPITE GUIDE 45 Cape Breton Community Respite Department of Community Services – Care provided in the child’s home or in the Disability Support Program one-bedroom respite apartment for the The Disability Support Program (DSP) families of children with special needs. serves children, youth and adults with 902-539-6685 intellectual disabilities, long-term mental autismres@ns.sympatico.ca illness and physical disabilities in a range of community-based, residential and vocational/day programs. Caregivers Nova Scotia 1-877-424-1177 Offers information, support and novascotia.ca/coms/disabilites/index/html educational workshops to families and friends who are giving care to someone with a physical or mental health condition, Department of Health and Wellness – chronic illness, or who is frail or elderly. Continuing Care All programs and services are free. Continuing Care Services are provided 1-877-488-7390 to eligible people who need care outside caregiversns.org/ of the hospital in their home and community. Care can be provided on a long or short-term basis. The Club Inclusion 1-800-225-7225 Offers inclusive social, cultural, and novascotia.ca/dhw/ccs recreational programming for people 12 years old and up, including summer camps and day programming. DIRECTIONS Council for Vocational Services Society 902-478-1917 alice@theclubinclusion.com Assists and supports member Jackie@theclubinclusion.com organizations in the delivery of services theclubinclusion.com that promote the employment and inclusion of persons with disabilities in their communities. A complete list of vocational programs is located on this website. directionscouncil.org
46 NOVA SCOTIA RESPITE GUIDE Epilepsy Association of Nova Scotia Highland Community To provide education and resources to Residential Services support persons living with epilepsy, Offers residential living and support their communities and support ongoing for persons with disabilities to live research. more fully in their community. 902 429 2633 Located in New Glasgow, NS. 1-866-374-5377 902-752-1755 ed@epilepsyns.org hcrsweb.ca Halifax Association for IWK’s Village News Community Living (HACL) An electronic newsletter which provides Offers information, support, and inclusive information regarding upcoming events, programs to people living with intellectual research, leisure, sports and recreational disabilities and their families in the activities to inspire participation and Halifax Region. quality of life. 902-463-4752 902-470-7039 hacl@eastlink.ca halifaxacl.com IWK Recreational Therapy Works with families to increase their Halifax NS Down Syndrome Society awareness of recreation opportunities A volunteer, non-profit organization which for children/youth with a physical/ acts as a resource to everyone with an developmental disability which are interest in Down syndrome. matched to their individual needs and abilities. Collaborates with schools and Martha Walls (902) 404-2225 community organizations to enhance optimal participation of children/youth Halifax Recreation Programs with a disability. & Activities Catalogue An assessment process is used to A resource for service users and providers. match children/youth to adapted Lists a variety of recreation and service recreation equipment which can be options for all Nova Scotians. borrowed supporting participation in halifax.ca/rec/ProgramsandActivities.php biking, swimming, skating, snow/beach activities, and school activities/class trips which require adaptation. 902-470-7539 iwk.nshealth.ca
NOVA SCOTIA RESPITE GUIDE 47 Jordan’s Principle March of Dimes Ensuring First Nations children receive March of Dimes Canada provides a wide the public services they need when they range of services to people with physical need it. Atlantic Canada contact: disabilities throughout the country. 902-402-5355 7071 Bayers Road, Suite 276 Halifax, NS B3L 2C2 L’Arche Communities Tel: 902-444-1090 Fax: 902-444-3692 An international federation of faith- www.marchofdimes.ca based communities creating homes and support networks with people with intellectual disabilities. Northern Region Respite Services Regional respite coordinator for L’Arche Antigonish Northern Nova Scotia 902-863-5000 902-752-9452 director@larcheantigonish.ca nrrs@hcrsweb.ca larcheantigonish.ca hcrsweb.ca L’Arche Cape Breton Nova Scotia Association for 902-756-3162 Community Living (NSACL) larchecb@larchecapebreton.org A province wide, nonprofit organization larchecapebreton.org working with people with intellectual disabilities, families, and others leading the L’Arche Halifax way to build a just and inclusive society. 902-407-5512 1-844-469-1174 (Toll Free) office@larchehalifax.org www.nsacl.ca larchehalifax.org L’Arche Homefires 902-542-3520 office@larchehomefires.org larchehomefires.org
48 NOVA SCOTIA RESPITE GUIDE Nova Scotia Early Childhood Society for the Treatment of Autism Development Intervention Services Non-profit charity, which develops and A province wide specialized service for provides community-based treatment, families of children between birth and education, and residential support services school entry who have a biological risk to individuals with autism and other for or have a diagnosis of developmental developmental disorders and their families. delay. Services are offered in 8 regions 902 567-6441 with 27 locations. autismed@ns.sympatico.ca 1-844-292-6730 nsecdis.ca Special Olympics Halifax A non-profit organization dedicated to Nova Scotia Residential providing year-round sports training Agencies Association and athletic competition in a variety of A coalition of non-profit residential Olympic-type sports for children and agencies serving persons with disabilities. adults with an intellectual disability. The organization strengthens the ability 1-866-299-2019 (Toll Free) of member agencies to focus on person 902-429-2266 centered service delivery and pursue specialolympicsns.ca excellence in community-based service. nsraa.ca Speech and Hearing Association of Nova Scotia Nova Scotia Respite Partnership SHANS is the professional association A group of parents, caregivers and of Speech-Language Pathologists and professionals working to develop Audiologists of Nova Scotia strategies to promote the development webmaster@shans.ca of respite services for children and shans.ca adults with disabilities, their caregivers and families. Yarmouth Association for Community Visit our Facebook page at Residential Options (YACRO) www.facebook.com YACRO is a not-for-profit agency that provides residential support for children and adults challenged with disabilities. 902-742-9258 info@yacro.com yacro.com
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