STAND UP FOR SAFE AND EFFECTIVE CARE 01 - RCN.ORG.UK/PROTECT #PROTECTTHEFUTUREOFNURSING - ROYAL COLLEGE OF NURSING
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2021 Manifesto Contents Foreword 2020 was the International Year of Foreword02 the Nurse and Midwife, although not the one any of us expected. The leadership, dedication and compassion Valuing the nursing workforce 04 shown by nursing staff over the last year has demonstrated in the clearest Staffing for safe and effective care 08 way possible the unique contribution and value of our profession. This has definitely been the toughest and most A sustainable future for health 10 challenging of my 25 years of nursing. and care services But I still love my job as a Senior Charge Nurse and am incredibly proud of the extraordinary effort and skill that has Tackling inequalities 14 been shown by colleagues across the whole multidisciplinary team. The pandemic response has shone a light on the contribution of our profession, but remarkable and innovative nursing care has always been delivered by nursing staff across our health and care sectors day in, day out, year after year.
03 The events of this last year have made it clear that things need to change for the nursing profession. Longstanding pressures have been exacerbated and, in one of our highest engaged-with member surveys, our members told us clearly that they are working harder than ever but feel less valued. Meanwhile, low staffing levels continue to have a major impact on patient safety, staff morale and wellbeing. The survey also revealed a sharp rise in the proportion of nursing staff considering quitting the profession. Our members remain passionate about their profession, but action is urgently needed to ensure nursing is attractive, well-paid and meaningfully supported, otherwise we risk many of our members leaving – at a time when the nation needs them more than ever. So ahead of the 2021 Scottish Parliament election, we are asking politicians, our members, stakeholders and the public to support our campaign to Protect the Future of Nursing. Our manifesto calls for nursing staff to be better valued and for urgent action to ensure there are enough registered nurses and nursing support workers to deliver safe and effective care across all settings. We call for resourcing to properly reflect the critical role of community services within the whole health system, a workforce that reflects clinical need in the community and care homes, and action to tackle health inequalities. I’d like to thank the RCN Scotland Board members and reps who have engaged in the work to develop this manifesto, as well as all of our members who have shared their views, experiences and stories over the last year. I’m pleased that the International Year of the Nurse and Midwife has now been extended into 2021 and I know our members are looking to the future. Julie Lamberth, Chair, RCN Scotland Board rcn.org.uk/protect
2021 Manifesto 01 73% of members said Valuing the improved pay would make them feel nursing workforce more valued. The COVID-19 crisis has demonstrated the unique value of the nursing profession. However working under this sustained pressure is having a devastating impact on the physical and mental health of staff. Our members told us that they felt undervalued before the pandemic. Worrying numbers are now considering leaving the profession. To achieve the nursing workforce that Scotland needs, the government must take action now to retain the experienced and valuable nursing staff Scotland already has, while also attracting new people into the profession.
05 All nursing staff deserve to be recognised for the complexity of skill and expertise they demonstrate every day and rewarded fairly for the job they do. The RCN’s UK-wide Fair Pay for Nursing campaign is calling for a 12.5% pay rise for NHS nursing staff There has been a sharp in 2021-22, as part of a one-year deal that applies rise in the proportion of equally to all bands. Looking to the longer term, it is vital that the unique contribution of all nursing staff, nursing staff considering whatever their grade or place of work, is recognised quitting the profession. and reflected in future conversations about pay, terms and conditions. In Scotland Professional development and learning enable 38% nursing staff to learn new skills and develop their careers. It is essential for patient safety and clinical effectiveness. Yet far too many of our members struggle to access professional development opportunities at work and instead have to do it in their own time and at their own cost. of members reported in 2020 that they are We call for: thinking of leaving Fair pay, good employment terms and safe working nursing, compared conditions for all registered nurses and nursing support workers wherever they work. to 27% in 2019. Protected time for continuing professional development for nurses working in all health and care settings. Greater access to high-quality education and training for nursing support workers and, for those who wish, improved access to career development rcn.org.uk/protect training and opportunities.
2021 Manifesto Health and wellbeing of the workforce Evidence shows that good working environments and culture are fundamental for staff wellbeing and the quality of care. Positive work environments need to be developed, instead of focusing on ways In a 2020 RCN survey to help individuals cope with negative environments. 90% Staff shortages, excessive workloads, high stress levels, blame culture, bullying and harassment are all problems that predate the pandemic and, unless action is taken now to bring about change, they will continue. The pandemic has exacerbated the issue of excessive demands on a nursing workforce already at risk of stress and burnout and over 50% of respondents to a 2020 RCN survey said they were worried about their own mental health. of respondents said In order to maintain a safety culture, working environments must promote psychological safety. This means that staff need to be confident that they were concerned doing the right thing – reporting incidents, raising concerns, being candid about mistakes and talking openly about error – are all welcomed about the welfare and encouraged. They need to know that the organisation will focus on learning and improving, not individual blame, and believe they of themselves or are safe when raising concerns. their colleagues. The consequences of failing to ensure nurses’ wellbeing and psychological safety are profound – for individuals themselves, their organisations, and the people and communities they serve. There is much to do, but achieving the cultural and physical changes needed to ensure a healthy and vibrant workforce is essential for delivering high quality care to patients, residents and communities.
07 We call for: A transformation of workplaces so that nursing staff can thrive and flourish and are better able to provide high-quality, compassionate care. Nursing staff to be able to take their breaks, with paid overtime if they are unable to do so, and access to appropriate break facilities, healthy food and water in workplaces. Timely access to occupational health, including mental health support and counselling, for all nursing staff, whatever setting they work in. Greater flexible working opportunities to help increase recruitment and retention. 37% of members who responded to our latest employment survey had experienced bullying at work. rcn.org.uk/protect
2021 Manifesto 02 In our 2019 employment survey Staffing for safe and effective care There are not enough nursing staff to provide the care our 60% of respondents population needs. Nursing is a safety critical profession and research shows that there is a direct link between staff having reported feeling too the time to care and positive patient outcomes. Our members tell busy to provide the us time and again about the negative impact that poor staffing level of patient care levels are having on their work, their patients and their wellbeing. they would like. Staff shortages are resulting in nursing staff being spread more thinly across teams and, in many cases, the mix of skills, expertise and experience that a team requires is not available – at a time when the acuity of patients in hospital wards and in the community is high and the clinical skills and expertise of registered nurses are essential. We need action now to tackle unsafe staffing levels which compromise patient care and safety. Sustainable solutions to workforce shortages are needed to ensure that all health and care services have the right staff, with the right skills, in the right place. The Health and Care (Staffing) (Scotland) Act is the first legislation in the UK to set out requirements for safe staffing across both health and care services. The reasons for passing this Act nearly two years ago have been made even clearer by the COVID-19 crisis. Safe and effective staffing is a key element of remobilising the NHS safely and ensuring that Scotland’s care homes can safely deliver care to residents with increasingly complex health needs.
09 The Health and Care (Staffing) (Scotland) Act 2019 The Act places a duty on NHS and social care providers to make sure that, at all times, there are suitably qualified In June, one of our and competent staff working in the right numbers to ensure safe and effective care. Working in an environment where biggest ever member they are supported, have safe staffing levels and time surveys found that for learning will give health and care staff the conditions to provide the best care for patients. We call for: 34% of respondents Implementation of the Health and Care (Staffing) (Scotland) in Scotland said Act by the end of 2021, and continued work to develop workforce planning tools. staffing levels had Greater investment in health and care services to enable worsened during providers to employ more registered nurses, achieve and maintain safe staffing levels and ensure nursing teams the pandemic. have the correct skill mix. A commitment to increase the number of nursing student places, ensure a fair bursary and improve access to other financial support to widen access and increase student retention. The pivotal role of Senior Charge Nurses in leading safe, effective, patient-centred care to be properly recognised, valued and protected. An annual parliamentary debate on safe staffing to ensure ongoing scrutiny of how the duties introduced by the Act rcn.org.uk/protect are being met.
2021 Manifesto 03 A sustainable future for health and care services No matter where people are receiving it, they have a right to expect care that is high quality, safe and appropriate for their needs. It is time that the care home and community sectors are valued to the same extent as acute hospitals. The critical role of community services within the whole system must be recognised and properly resourced.
11 Care homes Care homes have been at the centre of the COVID-19 crisis, despite the commitment of staff to try to keep residents as safe as possible. The sector-wide workforce crisis and need for more registered nurses to deliver care to residents with increasingly complex health needs are symptoms of how the sector, and the people that live and work in it, have been undervalued by society for far too long. These longstanding problems must be addressed. Attention has rightly turned to reform of adult social care; the difficult lessons of the pandemic must be learned and the many issues placed previously in the ‘too hard to do’ box must be tackled. Our focus is on ensuring that, whichever model of reform is pursued, individuals who require ongoing clinical care have this met alongside their care needs, with the essential role of nursing in delivering this recognised. We call for: A commitment to further investment and recruitment to the registered nurse role within care homes to ensure the workforce reflects increasing clinical need. Fair pay, terms and conditions for nursing staff employed within care homes as well as improved access to training and development and clear career pathways. Registered nurses and nursing support workers employed within care homes should be paid at least the same level as their counterparts in the NHS. The Scottish Government should ensure sufficient funding is put into the adult social care system to achieve this. Development of an evidence-based methodology for determining safe and effective staffing in the care home sector to ensure that funding reflects clinical need and the correct staffing numbers and skill mix to meet these needs. rcn.org.uk/protect
2021 Manifesto Community nursing Moves to encourage shorter patient stays, reduce the number of hospital beds and advancements that enable more complex treatments and care to be delivered at home, mean we need more nursing staff in our communities. Our members working in community nursing tell us that they are feeling under pressure and short on staffing capacity – yet they are being asked to take on more and more, including expanded vaccination delivery, increased support for care homes, and the increased workload caused by emphasis on swifter hospital discharge and changes to unscheduled care access. Following sustained pressure from the RCN, the Scottish Government committed to increase the district nursing workforce by 12% by 2024. We are clear that a 12% increase is what is required to deliver existing workloads; it does not cover any extra demands placed on the district nursing role.
13 Digital technologies are being used to open up new, smarter ways of working for health care teams, especially those operating in the community. The pandemic has further driven use of technology in the health and care sectors, as well as across society. While it cannot replace physical examination and face-to-face contact, when used 40% appropriately, technology can help to deliver better, safer care. But our members, particularly those who work in remote and rural areas, remain frustrated with the limitations of IT systems and connectivity. Others say they need additional training and equipment to do their jobs properly. To make the most of the technologies available these challenges must be addressed. The government and health and social care partnerships must also ensure that increasing use of digital technologies does not lead to digital exclusion and of care home increased health inequalities. services for older people report We call for: nursing vacancies. Recognition of the critical role of community services within the whole health system, with resourcing to properly reflect this, particularly in light of increased demand. Better data sharing and improved access to patient records as well as investment in digital technology to ensure nursing staff working in the community have the information and equipment they need to do their jobs and deliver safe and consistent care. rcn.org.uk/protect
2021 Manifesto Across Scotland, over 04 Tackling inequalities 660 mental health Mental health nursing posts were With significant demand for services and high levels unfilled as of 30 of nursing vacancies in the mental health workforce, we know that mental health services were under September 2020. significant strain before the pandemic. Now there is growing evidence around the impact of the pandemic on mental health. Of particular concern are the adverse effects on children and young people, those who are economically disadvantaged and indications of worsening mental health inequalities. It is therefore vital that mental health services are prioritised as part of remobilisation and recovery. The role of a mental health nurse has evolved and transformed since much We call for: of the legislative framework under which they operate was put into place. The review of mental health legislation, being led by John Scott QC, must A commitment to undertake modelling result in modernised, clear legislation to ensure mental health nurses to project the growth required in the can do their jobs properly. mental health nursing workforce and develop a fully-costed and transparent workforce plan by the end of 2021. Renewed urgency around reform of mental health legislation, with an emphasis on improving services and embedding the rights of people using them.
15 Health inequalities and ethnicity The pandemic has had a disproportionate impact on individuals and health and care staff from minority ethnic groups. COVID-19 has not created health inequalities; rather it has uncovered and exacerbated existing structural and institutional inequalities and barriers that exist across health and care, but also across wider society. The pandemic has also highlighted the lack of adequate data to monitor the needs of different minority ethnic groups, particularly in relation to the health consequences of the pandemic. We support the recommendations of the Scottish Government’s Expert Reference Group on COVID-19 and Ethnicity and, in continuing to take these forward, the next Scottish Government must tackle head on the deep-rooted health and socio-economic inequalities that minority ethnic communities face, and the systemic failures to address these issues. We call for: The recommendations of the Expert Reference Group on COVID-19 and Ethnicity to be implemented in full, with prioritisation across government departments. rcn.org.uk/protect
The Royal College of Nursing (RCN) is the world’s largest professional organisation and trade union for nursing staff, with members in the NHS, independent and voluntary sectors. RCN Scotland promotes patient and nursing interests by campaigning on issues that affect our members, shaping national health policies, representing members on practice and employment issues and providing members with learning and development opportunities. With over 40,000 members in Scotland, we are the voice of nursing. Get in touch For any further information please @RCNScot contact our Senior Public Affairs RCN Scotland Officer, Niki Stark at 42 South Oswald Road niki.stark@rcn.org.uk Edinburgh EH9 2HH 0131 662 6172 rcn.org.uk/protect #ProtectTheFutureOfNursing
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