STAFF FIGURE SETTING FY 2021-22 DEPARTMENT OF REVENUE

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STAFF FIGURE SETTING
                FY 2021-22

      DEPARTMENT OF REVENUE
(Information Technology Division, Division of Motor Vehicles,
     Enforcement Business Group, State Lottery Division)

                JBC WORKING DOCUMENT - SUBJECT TO CHANGE
      STAFF RECOMMENDATION DOES NOT REPRESENT COMMITTEE DECISION

                               PREPARED BY:
                            ANDREA UHL, JBC STAFF
                               MARCH 11, 2021

                      JOINT BUDGET COMMITTEE STAFF
          200 E. 14TH AVENUE, 3RD FLOOR · DENVER · COLORADO · 80203
                 TELEPHONE: (303) 866-2061 · TDD: (303) 866-3472
                https://leg.colorado.gov/agencies/joint-budget-committee
CONTENTS
Department Overview ...................................................................................................................................... 1
    Summary of Staff Recommendations......................................................................................................... 2
    Description of Incremental Changes.......................................................................................................... 2
    Major Differences from the Request .......................................................................................................... 4
    Decision Items Affecting Multiple Divisions............................................................................................ 5
                 R3 Information Technology reorganization & streamlining .................................................. 5
                 R5 Realign DMV spending .......................................................................................................... 5
                 R6 Realign Specialized Business Group spending ................................................................... 6
(2) Information Technology Division............................................................................................................. 8
    Decision Items – Information Technology Division (None) ................................................................. 8
    Line Item Detail - Information Technology Division ............................................................................. 8
    (A) Systems Support ..................................................................................................................................... 8
    (B) DMV IT System (DRIVES) Support ................................................................................................10
(4) Division of Motor Vehicles ......................................................................................................................13
    Decision Items - Division Of Motor Vehicles........................................................................................13
                 R8 DMV digital transformation ................................................................................................13
    Line Item Detail - Division of Motor Vehicles.......................................................................................16
    (A) Administration ......................................................................................................................................16
    (B) Driver Services ......................................................................................................................................18
    (C) Vehicle Services.....................................................................................................................................22
    (D) County Support Services (NEW SUBDIVISION) ........................................................................26
(5) Specialized Business Group......................................................................................................................28
    Decision Items - Specialized Business Group (None)...........................................................................28
    (B) Limited Gaming Division ....................................................................................................................28
    (C) Liquor and Tobacco Enforcement Division ....................................................................................31
    (D) Division of Racing Events ..................................................................................................................33
    (E) Motor Vehicle Dealer Licensing Board .............................................................................................35
    (F) Marijuana Enforcement .......................................................................................................................37
(6) State Lottery Division................................................................................................................................40
    Decision Items - State Lottery Division ..................................................................................................40
                 R1 Lottery re-imagined for beneficiaries .................................................................................40
    Line Item Detail - State Lottery Division ................................................................................................42
Long Bill Footnotes and Requests for Information ..................................................................................48
Long Bill Footnotes ....................................................................................................................................48
   Requests for Information ...........................................................................................................................48
Indirect Cost Assessments..............................................................................................................................49
Appendix A Numbers Pages (Digital Only) ................................................................................................50

HOW TO USE THIS DOCUMENT
The Department Overview contains a table summarizing the staff recommended incremental changes
followed by brief explanations of each incremental change. A similar overview table is provided for
each division, but the description of incremental changes is not repeated, since it is available under the
Department Overview. More details about the incremental changes are provided in the sections
following the Department Overview and the division summary tables.

Decision items, both department-requested items and staff-initiated items, are discussed either in the
Decision Items Affecting Multiple Divisions or at the beginning of the most relevant division. Within
a section, decision items are listed in the requested priority order, if applicable.
STAFF WORKING DOCUMENT – DOES NOT REPRESENT COMMITTEE DECISION

                             DEPARTMENT OVERVIEW
The Department of Revenue (DOR) regulates, enforces, and administers the state’s tax laws. The
Department also issues and maintains records related to drivers licenses, vehicle emissions testing
stations, registration and titling of motor vehicles, limited stakes gaming, liquor and tobacco retailers,
horse racing and pari-mutuel betting, the automobile sales industry, and medical and recreational
marijuana retailers, growing facilities, and manufacturing facilities. In addition, the Department
operates the State Lottery, including state and multi-state games. The Department is divided into six
divisions or business groups, four of which provide direct services to the citizens of the State, and two
that provide support for the four direct-service providers. This document covers the Information
Technology Division, Division of Motor Vehicles, Specialized Business Group, and State Lottery
Division.

THE INFORMATION TECHNOLOGY DIVISION is responsible for the maintenance and support
of the Department’s information technology systems that are not maintained and supported by the
Governor’s Office of Information Technology.

THE DIVISION OF MOTOR VEHICLES (DMV)
•   Is responsible for enforcement and administration of the laws governing driver licensing and vehicle
    registration;
•   Licenses drivers, maintains records of licensed drivers, and applies administrative sanctions against drivers
    who violate traffic laws, including for drunk driving and for excessive points;
•   Oversees the vehicle emissions testing stations (including mobile testing stations);
•   Registers and titles motor vehicles; and
•   Administers the motor vehicle insurance identification database to prevent the registration of vehicles that
    are not insured.

THE SPECIALIZED BUSINESS GROUP
•   Regulates and enforces laws related to the limited stakes gaming industry in three historic mining towns;
•   Regulates and enforces laws related to the sports betting industry;
•   Enforces laws regarding liquor and tobacco retailers, including laws against selling those products to
    minors, and licenses retailers and special events where alcohol is served;
•   Regulates horse racing (dog racing is currently inactive) and pari-mutuel betting (including off-track
    betting);
•   Regulates retailers and sales agents in the motor vehicle sales industry; and
•   Regulates medical and recreational marijuana dispensaries, cultivation, and manufacturing facilities.

THE STATE LOTTERY DIVISION
•   Operates the State Lottery, which sells scratch ticket games and tickets for jackpot games (e.g. Powerball,
    Lotto, Cash 5, Pick 3, and Mega Millions). The net proceeds of the Lottery benefit the following funds and
    programs:
•   The Conservation Trust Fund;
•   Colorado Division of Parks and Outdoors Recreation;
•   Great Outdoors Colorado; and
•   The Public School Capital Construction Assistance Fund.

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      SUMMARY OF STAFF RECOMMENDATIONS

                                                DEPARTMENT OF REVENUE
                                            TOTAL        GENERAL          CASH          REAPPROPRIATED    FEDERAL
                                            FUNDS         FUND           FUNDS              FUNDS          FUNDS        FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                    $240,415,703    $5,660,151    $234,235,096          $520,456          $0        994.3
Other legislation                            3,682,815     1,878,000       1,804,815                 0           0         17.4
TOTAL                                     $244,098,518    $7,538,151    $236,039,911          $520,456          $0      1,011.7

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $244,098,518     $7,538,151    $236,039,911           $520,456         $0      1,011.7
R1 Lottery re-imagined for beneficiaries   16,921,833              0      16,921,833                  0          0          0.0
R8 DMV digital transformation                2,520,072     2,520,072               0                  0          0          0.0
Indirect cost assessment                     1,409,101             0       1,409,101                  0          0          0.0
Annualize prior year budget actions            377,797             0         377,797                  0          0          0.0
Technical adjustments                          124,800       100,463          24,337                  0          0          0.0
R6 Realign Specialized Business Group
spending                                   (1,013,471)              0     (1,013,471)                0              0       0.0
Annualize prior year legislation           (1,765,126)    (1,878,000)         112,874                0              0       6.9
R3 Information Technology reorganization
& streamlining                             (1,949,421)    (1,209,976)       (739,445)                0           0           0.0
R5 Realign DMV spending                    (6,631,401)              0     (6,631,401)                0           0        (16.1)
TOTAL                                    $254,092,702     $7,070,710    $246,501,536          $520,456          $0      1,002.5

INCREASE/(DECREASE)                         $9,994,184    ($467,441)     $10,461,625                 $0          $0       (9.2)
Percentage Change                                4.1%         (6.2%)           4.4%               0.0%        0.0%      (0.9%)

FY 2021-22 EXECUTIVE REQUEST              $256,612,630    $9,590,638    $246,501,536          $520,456          $0      1,002.5
Request Above/(Below) Recommendation        $2,519,928    $2,519,928              $0                $0          $0         (0.0)

      DESCRIPTION OF INCREMENTAL CHANGES
      R1 LOTTERY REIMAGINED FOR BENEFICIARIES: The recommendation includes $16.9 million cash
      funds to expand lottery game offerings to include monitor games (i.e. Keno) and convert to an
      incentive based contract with the Lottery’s scratch ticket vendor. The increased spending would be
      funded entirely by newly generated revenue in the Lottery Fund, which is an enterprise. The proposal
      would allow bars and restaurants to offer instant-win drawings on video monitors; these businesses
      would be paid a commission for offering the games.

      R3 INFORMATION TECHNOLOGY REORGANIZATION & STREAMLINING: The recommendation
      includes reductions of $370,548 General Fund and $332,931 cash funds from the Information
      Technology Division, the permanent dissolution of this division, and the relocation of remaining
      funds to other line items throughout the Department.

      R5 REALIGN DMV SPENDING: The recommendation includes a permanent reduction of $6,631,401
      cash funds and an associated 16.1 FTE within the DMV. Over two-thirds of this reduction, about
      $4.5 million, is to true-up spending authority from the Driver’s License Documents and License Plate
      Ordering Lines. The remaining reductions are related to personnel changes to address the effects of
      the COVID-19 pandemic and respond to changing demographics that will cause a long-term decrease
      in demand. The reductions will be implemented by eliminating vacant positions and transferring
      employees to alternative locations or positions where necessary.

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       R6 REALIGN SPECIALIZED BUSINESS GROUP SPENDING: The recommendation includes a
       reduction of $1,013,471 cash funds from savings originating in the Specialized Business Group. The
       majority of the reduction would come from spending reductions in the Liquor Enforcement Division
       (LED) and Marijuana Enforcement Division (MED), with small reductions in the Division of Racing
       Events and Auto Industry Division. These entities provide fee funded services that have been
       impacted by the COVID-19 pandemic and must therefore respond by adjusting their operations to
       match revenues. Changes include workload adjustments, reduced outreach from MED, reductions in
       employee training and travel, and delays in project implementation.

       R8 DMV DIGITAL TRANSFORMATION: The recommendation includes a one-time increase of $2.5
       million General Fund to support the DMV’s digital expansion. The initiative includes expanding self-
       service kiosks to include new transaction types, creation of cloud-based virtual call centers with
       artificial intelligence technology, expanding vehicle titling and registration services to third parties, a
       statewide marketing campaign to promote online services, and establishment of mobile driver’s license
       offices to reach residents with limited mobility and in remote areas.

       INDIRECT COST ASSESSMENT: The recommendation includes net adjustments of $1.4 million to
       indirect costs across these Divisions.

       ANNUALIZE PRIOR YEAR BUDGET ACTIONS: The recommendation includes a net increase of
       $377,797 cash funds for Driver’s License Documents originating from a FY 2019-20 budget action.

       TECHNICAL ADJUSTMENTS: The recommendation includes a net increase of $124,800 cash funds for
       the FAST Enterprises contract escalator.

                                               TECHNICAL ADJUSTMENTS
                                       TOTAL         GENERAL          CASH          REAPPROPRIATED   FEDERAL
                                       FUNDS          FUND           FUNDS              FUNDS         FUNDS          FTE
DRIVES (FAST Enterprises) contract
escalator                               $124,800              $0       $124,800                 $0             $0       0.0
Indirect-related refinancing                   0         100,463       (100,463)                 0              0       0.0
TOTAL                                   $124,800        $100,463         $24,337                $0             $0       0.0

       ANNUALIZE PRIOR YEAR LEGISLATION: The recommendation includes a net decrease of $1,765,126
       total funds, including $1,878,000 General Fund, to reflect the FY 2021-22 impact of bills passed in
       previous sessions, summarized in the following table.

                                      ANNUALIZE PRIOR YEAR LEGISLATION
                                       TOTAL         GENERAL           CASH         REAPPROPRIATED   FEDERAL
                                       FUNDS          FUND            FUNDS             FUNDS         FUNDS          FTE
HB 19-1230 Marijuana Hospitality        $325,053                $0      $325,053                $0             $0       5.3
SB 20B-001 COVID-19 Relief Small &
Minority Bus Arts Orgs                 (1,878,000)     (1,878,000)              0                0              0       0.0
SB 20-035 Kiosk Program Provider         (112,500)               0     (112,500)                 0              0       0.0
HB 20-1001 Nicotine Product Reg           (63,992)               0       (63,992)                0              0       1.6
HB 19-1255 Mesa Verde License Plate       (32,312)               0       (32,312)                0              0       0.0
SB 20-056 Surplus Military Vehicles        (3,375)               0        (3,375)                0              0       0.0
TOTAL                                 ($1,765,126)   ($1,878,000)       $112,874                $0             $0       6.9

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MAJOR DIFFERENCES FROM THE REQUEST

•   Staff’s recommendation is lower than the November 1st request by $2.5 million General Fund due
    to reductions to the R8 DMV digital transformation request that were brought forward by the
    Department shortly before Figure Setting. The recommendation and unofficial revised request are
    the same.

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DECISION ITEMS AFFECTING MULTIPLE DIVISIONS

 R3 INFORMATION TECHNOLOGY REORGANIZATION & STREAMLINING
REQUEST: The Department requests reductions of $370,548 General Fund and $332,931 cash funds
from the Information Technology Division (ITD), the permanent dissolution of this division, and the
relocation of ITD appropriations to other line items throughout the Department.

RECOMMENDATION: Staff recommends approving the request.

ANALYSIS:

The Department of Revenue is unique in that it still has a separate technology division when all other
agencies underwent a consolidation to move IT costs into their executive director’s offices at the time
the Office of Information Technology was formed. There is no operational, financial, or managerial
reason for these funds to remain separate from other operational appropriations in the Executive
Director’s Office (EDO).

DOR’s Information Technology Division is divided into two parts: (A) Systems Support and (B) DMV
IT System (DRIVES) Support. The R3 request identifies savings of $370,548 General Fund and
$11,131 cash funds in the (A) Systems Support subdivision from the elimination of personnel
appropriations that were previously used for project management and consulting costs related to IT
project implementation, as well as savings from telecom costs. The request identifies cash fund savings
of $321,800 in the (B) DMV IT System (DRIVES) Support subdivision from supplies such as specialty
vehicle registration and title paper.

After identified reductions, the Department proposes relocating all appropriations in the ITD
elsewhere and eliminating the division. The ITD (A) Systems Support appropriations would be
relocated to Personal Services and Operating Expenses lines in the EDO. The ITD (B) DMV IT
System (DRIVES) Support appropriations would be moved to a new subdivision with line items of
the same name within the DMV.

 R5 REALIGN DMV SPENDING
REQUEST: The Department requests a permanent reduction of $6,851,411 cash funds and an
associated 16.1 FTE within the DMV.

RECOMMENDATION: Staff recommends approving a reduction of $6,631,401 cash funds. This
excludes requested salary common policy reductions (POTS) in the EDO for reasons that were
discussed in the Department’s Figure Setting presentation for the Executive Director’s Office.

ANALYSIS:

The Department requests permanent reduction of $6,851,411 cash funds and an associated 16.1 FTE
within the DMV. Two-thirds of this reduction, about $4.5 million, is to true-up spending authority
from the Driver’s License Documents and License Plate Ordering Lines. The Department has
authority to request future increases in these lines as technical adjustments.

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The remaining reductions are related to personnel changes to address the effects of the COVID-19
pandemic and respond to changing demographics that will cause a long-term decrease in demand. The
reductions will be implemented by eliminating vacant positions and transferring employees to
alternative locations or positions where necessary. The requested and recommend changes by line
item are shown in the following table.

                                           R5 REALIGN DMV SPENDING
                                                          REQUEST              RECOMMENDATION
              (1) Executive Director's Office       Cash Funds        FTE       Cash Funds        FTE
                 Health, Life, and Dental             ($142,689)                             $0
                 Short-term Disability                    (1,441)                             0
                 AED                                    (37,940)                              0
                 SAED                                   (37,910)                              0
              (4) Division of Motor Vehicles
              (A) Administration
                 Personal Services                        (146,712)    (1.0)        (146,712)      (1.0)
                 Operating Expenses                         (5,313)                   (5,313)
              (B) Driver Services
                 Personal Services                      (702,004)     (12.1)        (702,004)     (12.1)
                 Operating Expenses                     (285,550)                   (285,550)
                 Drivers License Documents            (2,300,000)                 (2,300,000)
                 Ignition Interlock Program             (600,000)                   (600,000)
              (C) Vehicle Services
                 Personal Services                      (200,000)      (3.0)        (200,000)      (3.0)
                 Operating Expenses                      (25,775)                    (25,775)
                 License Plate Ordering               (2,200,000)                 (2,200,000)
                 Emissions Program                      (166,047)                   (166,047)
              Total                                  ($6,851,381)     (16.1)     ($6,631,401)     (16.1)

 R6 REALIGN SPECIALIZED BUSINESS GROUP SPENDING
REQUEST: The Department requests a reduction of $1,196,200 cash funds from savings originating in
the Specialized Business Group.

RECOMMENDATION: Staff recommends approving a reduction of $1,013,471 cash funds. This
excludes requested salary POTS reductions in the EDO for reasons that were discussed in the
Department’s Figure Setting presentation for the Executive Director’s Office.

ANALYSIS:

The majority of the reduction would come from spending reductions in the Liquor Enforcement
Division (LED) and Marijuana Enforcement Division (MED), with small reductions in the Division
of Racing Events and Auto Industry Division. These entities provide fee-funded services that have
been impacted by the COVID-19 pandemic and must therefore respond by adjusting their operations
to match revenues. Changes include workload adjustments, reduced outreach from MED, reductions
in employee training and travel, and delays in project implementation. The requested and
recommended changes by line item are shown in the following table.

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                       R6 REALIGN SPECIALIZED BUSINESS GROUP SPENDING
                                                              REQUEST         RECOMMENDATION
            (1) Executive Director's Office
               Health, Life, and Dental                         ($103,054)                   $0
               Short-term Disability                               (1,485)                    0
               AED                                                (39,095)                    0
               SAED                                               (39,095)                    0
            (5) Specialized Business Group
            (A) Administration
               Operating Expenses                                   (1,696)              (1,696)
            (C) Liquor and Tobacco Enforcement Division
               Personal Services                                  (223,702)           (223,702)
            (D) Division of Racing Events
               Operating Expenses                                  (18,401)             (18,401)
            (E) Motor Vehicle Dealer Licensing Board
               Operating Expenses                                  (12,804)             (12,804)
            (F) Marijuana Enforcement
               Marijuana Enforcement                              (756,868)            (756,868)
            Total                                              ($1,196,200)         ($1,013,471)

The outlook for the Marijuana Cash Fund (MCF), which is used exclusively by and for the MED, is
particularly bleak. The proposed $756,868 reduction shown above is a small step in correcting this
fund’s trajectory. The MCF had an excess fund balance for many years, leading to an aggressive spend-
down plan including an average 22 percent fee reduction in 2016. The Department was aware fees
would need to be restored to an appropriate level in FY 2020-21 and hired a third party vendor to
conduct a fee study in summer 2020. The MED has broad authority to adjust fees as necessary as long
as stakeholder engagement and a rule-making process (which can take several months) is conducted.

Taking into account the fund’s aggressive spend-down path and balancing actions made in the 2020
Session, the vendor estimated fees would need to be raised by 65 to 75 percent in FY 2020-21 to right-
size the fund. However, the Executive Branch has been unwilling to raise fees during the economic
downtown and does not plan to raise them in the near future. The Department projects a negative
balance in the Marijuana Cash Fund will occur early in FY 2021-22. OSPB is working on legislative
options to aid this and other struggling cash funds.

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                   (2) INFORMATION TECHNOLOGY DIVISION
      The Division is responsible for the support and maintenance of the Department systems that are not
      supported and maintained by the Governor's Office of Information Technology (OIT). These are
      entirely made up of contract services. The division has two subdivisions, Systems Support, which
      supports most of the Department's information technology services, and the DMV IT system called
      the Colorado Driver's License, Record, Identification, and Vehicle Enterprise Solution or DRIVES.

                                       INFORMATION TECHNOLOGY DIVISION
                                          TOTAL         GENERAL          CASH         REAPPROPRIATED   FEDERAL
                                          FUNDS          FUND           FUNDS             FUNDS         FUNDS         FTE

FY 2020-21 Appropriation
HB 20-1360 (Long Bill)                    $4,853,386     $1,209,976     $3,643,410                $0          $0       0.0
TOTAL                                     $4,853,386     $1,209,976     $3,643,410                $0          $0       0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $4,853,386      $1,209,976     $3,643,410                $0             $0     0.0
R3 Information Technology reorganization
& streamlining                           (4,853,386)     (1,209,976)    (3,643,410)                0           0       0.0
TOTAL                                             $0              $0             $0               $0          $0       0.0

INCREASE/(DECREASE)                      ($4,853,386)   ($1,209,976)   ($3,643,410)               $0          $0        0.0
Percentage Change                            (100.0%)       (100.0%)      (100.0%)               n/a         n/a      0.0%

FY 2021-22 EXECUTIVE REQUEST                      $0              $0            $0                $0          $0       0.0
Request Above/(Below) Recommendation              $0              $0            $0                $0          $0       0.0

      DECISION ITEMS – INFORMATION TECHNOLOGY DIVISION (NONE)
      The Department did not submit any decision items solely affecting this division. Changes requested
      in R3 are discussed on page 5.

      LINE ITEM DETAIL - INFORMATION TECHNOLOGY DIVISION

      (A) SYSTEMS SUPPORT
      This unit supports the tax information systems and enforcement systems for licensing, reporting, tax
      filing, and case management.

      PERSONAL SERVICES
      This line item pays for contract services. Although this is a personal services line, there are no FTE in
      the line. The line item pays for contract services to maintain those systems that are not maintained by
      OIT. This line item also provides funding for appropriations to implement bills passed by the General
      Assembly that require programming expenses in the Department's information systems including
      programming services provided by OIT.

      STATUTORY AUTHORITY: Section 24-50-101 et seq., C.R.S.

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      REQUEST: The Department requests this line item be permanently discontinued with no appropriation
      through changes discussed in R3, which fully eliminates expenditures for this purpose without
      transferring them elsewhere in the Department. This results in an ongoing reduction of $100,000
      General Fund and $11,131 cash funds.

      RECOMMENDATION: Staff recommends approving the request.

               INFORMATION TECHNOLOGY DIVISION, SYSTEM SUPPORT, PERSONAL SERVICES
                                           TOTAL         GENERAL           CASH         REAPPROPRIATED    FEDERAL
                                           FUNDS          FUND            FUNDS             FUNDS          FUNDS         FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                       $111,131        $100,000       $11,131                 $0              $0    0.0
TOTAL                                         $111,131       $100,000        $11,131                $0              $0    0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $111,131            $100,000       $11,131                 $0              $0     0.0
R3 Information Technology reorganization
& streamlining                           (111,131)           (100,000)      (11,131)                 0               0    0.0
TOTAL                                           $0                  $0            $0                $0              $0    0.0

INCREASE/(DECREASE)                         ($111,131)     ($100,000)      ($11,131)                 $0           $0       0.0
Percentage Change                            (100.0%)        (100.0%)      (100.0%)               0.0%         0.0%      0.0%

FY 2021-22 EXECUTIVE REQUEST                       $0               $0            $0                $0              $0    0.0
Request Above/(Below) Recommendation               $0               $0            $0                $0              $0    0.0

      OPERATING EXPENSES
      This line funds information technology related contracts for the Department, telecommunications
      expenses, general office supplies, and printing costs.

      STATUTORY AUTHORITY: Section 24-35-105, C.R.S.

      REQUEST: The Department requests this line item be permanently discontinued with no appropriation
      through changes discussed in R3, which relocates remaining costs to the Executive Director’s Office,
      Administration and Support, Operating Expenses line item.

      RECOMMENDATION: Staff recommends approving the request.

              INFORMATION TECHNOLOGY DIVISION, SYSTEM SUPPORT, OPERATING EXPENSES
                                          TOTAL          GENERAL          CASH         REAPPROPRIATED     FEDERAL
                                          FUNDS           FUND           FUNDS             FUNDS           FUNDS         FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                    $1,516,490      $1,109,976      $406,514                 $0               $0    0.0
TOTAL                                     $1,516,490      $1,109,976      $406,514                 $0               $0    0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $1,516,490       $1,109,976      $406,514                 $0               $0     0.0
R3 Information Technology reorganization
& streamlining                           (1,516,490)      (1,109,976)     (406,514)                 0                0    0.0
TOTAL                                             $0               $0            $0                $0               $0    0.0

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              INFORMATION TECHNOLOGY DIVISION, SYSTEM SUPPORT, OPERATING EXPENSES
                                         TOTAL        GENERAL         CASH         REAPPROPRIATED    FEDERAL
                                         FUNDS         FUND          FUNDS             FUNDS          FUNDS         FTE
INCREASE/(DECREASE)                    ($1,516,490)   ($1,109,976)    ($406,514)                $0           $0        0.0
Percentage Change                         (100.0%)       (100.0%)       (100.0%)             0.0%         0.0%       0.0%

FY 2021-22 EXECUTIVE REQUEST                    $0              $0           $0                $0              $0     0.0
Request Above/(Below) Recommendation            $0              $0           $0                $0              $0     0.0

      (B) DMV IT SYSTEM (DRIVES) SUPPORT
      The DRIVES project replaced the legacy driver’s license system and the Colorado State Titling and
      Registration System (CSTARS). CSTARS was the state's centralized database for the distribution of
      registration taxes between the state, all its counties, and the Highway Users Tax Fund (HUTF).
      CSTARS was created in 1983 to automate the distribution of vehicle registration taxes. CSTARS
      enabled Colorado's 64 county clerks' offices to issue more than 2 million vehicle titles and 4.3 million
      vehicle registrations every year. The appropriations fund hardware, software, and technical support to
      maintain the system and ensure adequate access for the county clerks.

      In FY 2019-20, the Colorado DRIVES Vehicle Services Account in the Highway Users Tax Fund
      replaced the Colorado State Titling and Registration Account in the Highway Users Tax Fund,
      pursuant to Section 42-1-211 (2), C.R.S. Sources of Revenue include a share of fees and taxes for
      titling and registering motor vehicles; for titling manufactured homes; and for the sale of some special
      license plates.

      Historically, this subdivision exclusively reflected the costs shared by the counties and the state. With
      the elimination of CSTARS and its cash fund, and with the implementation of the DRIVES system
      and its cash funds, it is anticipated that this subdivision will be eliminated and its remaining purposes
      transitioned into the Division of Motor Vehicles. The personal services line item was eliminated in
      FY 2018-19.

      OPERATING EXPENSES
      This line item funds information technology related contracts for the Department as they relate
      specifically to the Colorado State Titling and Registration System. This appropriation is primarily
      managed by the Department's OIT liaison and used for vendor-managed services for county
      equipment maintenance, building equipment maintenance at the Pierce and Capitol Annex buildings,
      renewals for software and hardware maintenance, and related supplies and administrative expenses.
      These expenses are not duplicative of the DRIVES system costs requested in the Division of Motor
      Vehicles. Other costs include telecommunications expenses, general office supplies, and printing
      expenses.

      STATUTORY AUTHORITY: Sections 42-1-211 and 24-35-105, C.R.S.

      REQUEST: The Department requests this line item be permanently discontinued with no appropriation
      through changes discussed in R3, which relocates expenditures for this purpose to a new County
      Support Services subdivision within the Division of Motor Vehicles.

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      RECOMMENDATION: Staff recommends approving the request.

    INFORMATION TECHNOLOGY DIVISION, DMV IT SYSTEM (DRIVES) SUPPORT, OPERATING EXPENSES
                                          TOTAL         GENERAL          CASH         REAPPROPRIATED    FEDERAL
                                          FUNDS          FUND           FUNDS             FUNDS          FUNDS         FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                    $2,617,535              $0    $2,617,535                $0              $0     0.0
TOTAL                                     $2,617,535              $0    $2,617,535                $0              $0     0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $2,617,535               $0    $2,617,535                $0              $0     0.0
R3 Information Technology reorganization
& streamlining                           (2,617,535)               0    (2,617,535)                0               0     0.0
TOTAL                                             $0              $0             $0               $0              $0     0.0

INCREASE/(DECREASE)                      ($2,617,535)           $0     ($2,617,535)                $0           $0       0.0
Percentage Change                           (100.0%)         0.0%         (100.0%)              0.0%         0.0%      0.0%

FY 2021-22 EXECUTIVE REQUEST                      $0              $0            $0                $0              $0     0.0
Request Above/(Below) Recommendation              $0              $0            $0                $0              $0     0.0

      COUNTY OFFICE ASSET MAINTENANCE
      This line item provides funding for replacement of infrastructure every four years (the OIT standard
      for replacement of this type of equipment is every three years).

      STATUTORY AUTHORITY: Section 42-1-211, C.R.S.

      REQUEST: The Department requests this line item be permanently discontinued with no appropriation
      through changes discussed in R3, which relocates expenditures for this purpose to a new County
      Support Services subdivision within the Division of Motor Vehicles.

      RECOMMENDATION: Staff recommends approving the request.

   INFORMATION TECHNOLOGY DIVISION, DMV IT SYSTEM (DRIVES) SUPPORT, COUNTY OFFICE ASSET
                                     MAINTENANCE
                                          TOTAL         GENERAL          CASH         REAPPROPRIATED    FEDERAL
                                          FUNDS          FUND           FUNDS             FUNDS          FUNDS         FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                      $568,230              $0      $568,230                $0          $0         0.0
TOTAL                                       $568,230              $0      $568,230                $0          $0         0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $568,230                 $0      $568,230                $0          $0         0.0
R3 Information Technology reorganization
& streamlining                           (568,230)                 0      (568,230)                0           0         0.0
TOTAL                                           $0                $0             $0               $0          $0         0.0

INCREASE/(DECREASE)                       ($568,230)            $0      ($568,230)                 $0          $0        0.0
Percentage Change                           (100.0%)         0.0%         (100.0%)              0.0%        0.0%       0.0%

FY 2021-22 EXECUTIVE REQUEST                      $0              $0            $0                $0          $0         0.0
Request Above/(Below) Recommendation              $0              $0            $0                $0          $0         0.0

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      COUNTY OFFICE IMPROVEMENTS
      This line item provides funding for improvements to and expansion of county offices to provide
      services related to CSTARS or DRIVES. Counties are required by statute (Section 42-1-210, C.R.S.)
      to provide motor vehicle title and registration services in a manner that is convenient and easily
      accessible to the public. The State (Department of Revenue) is required to provide necessary data
      processing equipment, software, support, and training to support the counties (Section 42-1-211,
      C.R.S.) The line item was established to provide for a stable appropriation to fund the expansion and
      improvements to the CSTAR system. Funding requests for this line item are based on approval from
      the CSTARS Advisory Committee or the Colorado DRIVES County Governance Committee (Section
      42-1-211 (4), C.R.S.), which receives and prioritizes requests from the counties for funding the
      expansions and improvements in county offices.

      STATUTORY AUTHORITY: Section 42-1-211, C.R.S.

      REQUEST: The Department requests this line item be permanently discontinued with no appropriation
      through changes discussed in R3, which relocates expenditures for this purpose to a new County
      Support Services subdivision within the Division of Motor Vehicles.

      RECOMMENDATION: Staff recommends approving the request.

       INFORMATION TECHNOLOGY DIVISION, DMV IT SYSTEM (DRIVES) SUPPORT, COUNTY OFFICE
                                     IMPROVEMENTS
                                        TOTAL        GENERAL         CASH        REAPPROPRIATED    FEDERAL
                                        FUNDS         FUND          FUNDS            FUNDS          FUNDS       FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                    $40,000              $0     $40,000                $0          $0       0.0
TOTAL                                     $40,000              $0     $40,000                $0          $0       0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $40,000               $0     $40,000                $0          $0       0.0
R3 Information Technology reorganization
& streamlining                           (40,000)               0     (40,000)                0           0       0.0
TOTAL                                          $0              $0           $0               $0          $0       0.0

INCREASE/(DECREASE)                      ($40,000)           $0      ($40,000)                $0          $0      0.0
Percentage Change                         (100.0%)        0.0%        (100.0%)             0.0%        0.0%     0.0%

FY 2021-22 EXECUTIVE REQUEST                    $0             $0           $0               $0          $0       0.0
Request Above/(Below) Recommendation            $0             $0           $0               $0          $0       0.0

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                            (4) DIVISION OF MOTOR VEHICLES
      The Division of Motor Vehicles consists of Administration, Driver Services, and Vehicle Services
      sections. These sections are responsible for the enforcement and administration of the laws governing
      driver licensing and vehicle registration.

                                             DIVISION OF MOTOR VEHICLES
                                           TOTAL        GENERAL         CASH         REAPPROPRIATED    FEDERAL
                                           FUNDS         FUND          FUNDS             FUNDS          FUNDS         FTE

FY 2020-21 Appropriation
HB 20-1360 (Long Bill)                    $64,525,683    $4,255,177   $60,084,617           $185,889             $0    559.4
Other legislation                             115,875             0       115,875                  0              0      0.0
TOTAL                                     $64,641,558    $4,255,177   $60,200,492           $185,889             $0    559.4

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation                 $64,641,558     $4,255,177   $60,200,492           $185,889             $0    559.4
R8 DMV digital transformation               2,520,072     2,520,072             0                  0              0      0.0
Indirect cost assessment                      658,659             0       658,659                  0              0      0.0
Annualize prior year budget actions           377,797             0       377,797                  0              0      0.0
Technical adjustments                         124,800       100,463        24,337                  0              0      0.0
Annualize prior year legislation            (148,187)             0     (148,187)                  0              0      0.0
R3 Information Technology reorganization
& streamlining                              2,903,965             0      2,903,965                 0              0      0.0
R5 Realign DMV spending                   (6,631,401)             0    (6,631,401)                 0              0   (16.1)
TOTAL                                    $64,447,263     $6,875,712   $57,385,662           $185,889             $0   543.3

INCREASE/(DECREASE)                        ($194,295)    $2,620,535   ($2,814,830)                $0           $0      (16.1)
Percentage Change                              (0.3%)        61.6%          (4.7%)             0.0%         0.0%      (2.9%)

FY 2021-22 EXECUTIVE REQUEST              $66,967,191    $9,395,640   $57,385,662           $185,889             $0    543.3
Request Above/(Below) Recommendation       $2,519,928    $2,519,928            $0                 $0             $0      0.0

      DECISION ITEMS - DIVISION OF MOTOR VEHICLES

       R8 DMV DIGITAL TRANSFORMATION
      REQUEST: The November 1st request includes a one-time increase of $5.0 million General Fund to
      support the DMV’s digital expansion. The initiative includes expanding self-service kiosks to include
      new transaction types, creation of cloud-based virtual call centers with artificial intelligence
      technology, expanding vehicle titling and registration services to third parties, a statewide marketing
      campaign to promote online services, and establishment of mobile driver’s license offices to reach
      residents with limited mobility and in remote areas. In light of additional research and new
      information obtained after the original request was submitted, the Department revised the
      request downward to $2.5 million General Fund.

      RECOMMENDATION: Staff recommends approving $2,520,072 General Fund, which is the full
      amount of the Department’s revised request.

      ANALYSIS:

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The R8 request aims to reduce customer trips to driver license and motor vehicle offices by promoting
online services and expanding services that can be offered through other means. The components of
the request are shown in the following table.

                                     R8 DMV DIGITAL TRANSFORMATION
                                                     ORIGINAL
                                                                     REVISED REQUEST    RECOMMENDED
                                                     REQUEST
         Self-service kiosk expansion                     $900,000           $900,000         $900,000
         Call center improvements                          580,000            580,000          580,000
         Third party titling and registration            1,672,352                  0                0
         Online services marketing campaign                331,227            331,227          331,227
         Mobile Driver License Office program            1,556,421            708,845          708,845
         Total                                          $5,040,000         $2,520,072       $2,520,072

Self-service kiosk expansion
The DMV’s kiosk program, offered in 13 counties, can currently only be used for vehicle registration
renewals. Pursuant to S.B. 20-035 (Kiosk Program Provider Vehicle and Identity Services), services
will be expanded by the end of FY 2020-21 to include duplicate title requests, duplicate registration
card requests, tab replacement, add/change a vehicle address, check title status, and driver’s license or
ID renewal.

The $900,000 request would allow the DMV to develop an additional 15 new transaction types for
kiosk use to include services currently offered online, including first-time vehicle registration, payment
of citations, apply for a driver’s license/ID, change a driver’s license/ID address, driving record
requests, emissions waiver applications, and more.

Call center improvements
In FY 2019-20, DMV call centers answered 755,174 calls, but an estimated 370,000 calls went
unanswered due to limited resources. The request includes $580,000 General Fund to build cloud-
based virtual call centers with chatbot (artificial intelligence) technology. The result will be a single call
center platform to support both in-office and teleworking call center employees long term, increase
customer availability for self-service around the clock with artificial intelligence, reduced wait times,
and consolidated call center operations within each division. The Department plans to use Amazon
Connect for these services; the Governor’s Office of Information Technology has an existing
enterprise agreement in place with this vendor.

The DMV’s call center improvement plan will move CenturyLink call center technologies from on-
site hardware, which includes servers and dedicated physical phone lines, to a web-based Voice-Over-
Internet-Protocol solution using Amazon Connect. All DMV call center employees will continue to
work remotely using the new technology. Ongoing costs to support the software would be absorbed
by DMV cash funds. In the future, this platform could be expanded to the Tax and Specialized
Business Group (enforcement) divisions to create department-wide consistency.

Third party titling and registration
This portion of the request would allow vendors to establish services for auto dealers, vehicle auctions,
rental companies, and other stakeholders to title and register vehicles in Colorado, thereby eliminating
customers’ need to visit county motor vehicle offices. This initiative is estimated to move 10.5 percent,
about 1.6 million, of the state’s 16.0 million annual vehicle transactions out of county offices. House
Bill 18-1299 (Electronic Filing Title Registration Motor Vehicle) created statutory authority for DOR

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to license third party vendors for this purpose, but made implementation contingent on gifts, grants,
and donations which did not materialize. The programming and implementation cost was estimated
at $1,672,352 General Fund in the November 1st budget request. Statute currently prohibits the
Department from using General Fund to implement H.B. 18-1299 1, but accompanying legislation was
not considered in the budget request.

The General Assembly is currently considering Senate Bill 21-076 (Fund Electronic Third-party
Vehicle Transactions), which accomplishes the same goal as this portion of the request and authorizes
the Department to use General Fund to implement third party titling and registration. The
Department was unaware of plans for this legislation when the request was submitted. The bill passed
out of the Senate Committee on Transportation & Energy and was referred to Senate Appropriations
on February 16th.

Senate Bill 21-076 differs from the request in two main ways as it is currently written: by authorizing
the Department to charge third party providers a fee of up to three dollars for each transaction, and
also creating the option for the General Fund to be paid back for implementation costs identified in
the Fiscal Note when enough revenue has accumulated in the newly created Electronic Transactions
Fund. Due to differences between the bill and the budget request and slight changes in cost
assumptions, the appropriation required in the Fiscal Note is $1,273,993, about $400,000 lower than
the R8 request. Due to the timing of this legislation, its similarity to the request, and the fact
that it makes necessary statutory changes to allow the use of General Fund, the Department
has asked to withdraw this portion of the R8 request and instead focus on S.B. 21-076 to
achieve third party titling and registration.

Online services marketing campaign
The Department and counties have only been able to provide minimal, scattered messaging to
communicate DMV changes in the wake of the COVID-19 pandemic. The request includes $331,227
General Fund for the DMV to hire an advertising agency to create a unified messaging strategy and
assist with content and media buys. The campaign would span 12 to 18 months with the goal of
increasing awareness and adoption of new virtual and other service options. One of the DMV’s
specific goals is for 85 percent of eligible Coloradans to renew their driver’s license or ID online. In
the first half of FY 2020-21, only 72 percent of renewals that were eligible to be completed online
were completed online.

Mobile Driver License Office program
The request includes one-time funding to create a Mobile Driver License Office (Mobile DLO)
program designed to bring services to Coloradans that have limited access to existing office locations
by using a fleet of SUVs and RVs that would operate out of community centers, schools, shopping
centers, and other parking lots with Wi-Fi availability. An example of the program’s use would be
deploying a unit on multiple dates each month to provide services outside of a municipal building in
a remote town. Units could also be deployed by request to provide service events at assisted living
homes, sporting events, or high schools.

The November 1st request included 7 SUVs and 3 RVs as well as costs for 10.0 FTE and corresponding
equipment and staffing costs, for a grand total of $1,556,421 General Fund. The Department estimates
that each SUV unit could process up to 25 customers a day, and RV units could process up to 85.

1   See Section 42-1-234 (3)(a)

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     After re-examining the staff time and costs that can be supported with existing appropriations on an
     ongoing basis, the Department revised its request downward to $708,845 General Fund. This includes
     the purchase of 2 SUVs and 1 RV, as well as associated staffing costs for 6.0 FTE. The Department
     would use two vehicles from its existing fleet in addition to the 3 purchased.

     LINE ITEM DETAIL - DIVISION OF MOTOR VEHICLES

     (A) ADMINISTRATION
     The Administration subgroup includes the Senior Director, Deputy Director, administrative support
     staff, division financial staff, and the Investigations Unit. The Administration subgroup supports the
     administrative and financial management of all DMV operations. The Investigations Unit is
     responsible for conducting investigations on both driver and vehicle records. This unit is accountable
     for preserving and protecting the integrity of motor vehicle records by investigating and preventing
     fraud, ensuring statutory compliance, and providing victim advocacy. The unit is also responsible for
     all Exception Processing for Colorado residents who cannot meet the established requirements for
     driver licenses or identification cards.

     PERSONAL SERVICES
     This line item pays for program staff salary and contract services. Typical adjustments that occur each
     year include annualization of salary increases and performance awards granted in the prior fiscal year
     and common policy base reductions.

     STATUTORY AUTHORITY: Sections 24-50-101, et seq. and 42-2-101, et seq., C.R.S.

     REQUEST: The Department requests an appropriation of $3,989,914 total funds, including $470,851
     General Fund, $3,467,553 cash funds, $51,510 reappropriated funds, and 48.9 FTE. The request
     includes a $146,712 decrease associated with R5 and a technical adjustment related to indirect costs.

     RECOMMENDATION: Staff recommends approving the request.

                 DIVISION OF MOTOR VEHICLES, ADMINISTRATION, PERSONAL SERVICES
                                     TOTAL         GENERAL         CASH         REAPPROPRIATED    FEDERAL
                                     FUNDS          FUND          FUNDS             FUNDS          FUNDS       FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)               $4,136,626       $370,437     $3,714,679          $51,510          $0       49.9
TOTAL                                $4,136,626       $370,437     $3,714,679          $51,510          $0       49.9

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation            $4,136,626        $370,437     $3,714,679          $51,510          $0       49.9
Technical adjustments                        0         100,414      (100,414)                0           0         0.0
R5 Realign DMV spending              (146,712)               0      (146,712)                0           0       (1.0)
TOTAL                               $3,989,914        $470,851     $3,467,553          $51,510          $0       48.9

INCREASE/(DECREASE)                   ($146,712)      $100,414     ($247,126)                $0          $0      (1.0)
Percentage Change                         (3.5%)        27.1%          (6.7%)             0.0%        0.0%     (2.0%)

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                   DIVISION OF MOTOR VEHICLES, ADMINISTRATION, PERSONAL SERVICES
                                       TOTAL        GENERAL         CASH         REAPPROPRIATED    FEDERAL
                                       FUNDS         FUND          FUNDS             FUNDS          FUNDS       FTE
FY 2021-22 EXECUTIVE REQUEST           $3,989,914      $470,851    $3,467,553            $51,510          $0      48.9
Request Above/(Below) Recommendation           $0            $0            $0                 $0          $0     (0.0)

      OPERATING EXPENSES
      This line item funds telecommunications, general office supplies, and printing costs.

      STATUTORY AUTHORITY: Sections 24-35-105, et seq. and 42-2-101, et seq., C.R.S.

      REQUEST: The Department requests an appropriation of $550,591 total funds, including $63,682
      General Fund, $483,519 cash funds, and $3,390 reappropriated funds. The request includes a decrease
      of $5,313 cash funds associated with R5.

      RECOMMENDATION: Staff recommends approving the request.

                  DIVISION OF MOTOR VEHICLES, ADMINISTRATION, OPERATING EXPENSES
                                       TOTAL        GENERAL         CASH         REAPPROPRIATED    FEDERAL
                                       FUNDS         FUND          FUNDS             FUNDS          FUNDS       FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                  $555,904        $63,633      $488,881             $3,390          $0       0.0
TOTAL                                   $555,904        $63,633      $488,881             $3,390          $0       0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation             $555,904           $63,633      $488,881             $3,390          $0       0.0
Technical adjustments                        0               49           (49)                 0           0       0.0
R5 Realign DMV spending                (5,313)                0        (5,313)                 0           0       0.0
TOTAL                                $550,591           $63,682      $483,519             $3,390          $0       0.0

INCREASE/(DECREASE)                      ($5,313)          $49       ($5,362)                 $0          $0       0.0
Percentage Change                          (1.0%)         0.1%         (1.1%)              0.0%        0.0%      0.0%

FY 2021-22 EXECUTIVE REQUEST            $550,591        $63,682      $483,519             $3,390          $0       0.0
Request Above/(Below) Recommendation          $0             $0            $0                 $0          $0       0.0

      DRIVES MAINTENANCE AND SUPPORT
      This line item was added in FY 2018-19 and provides funding for the managed services contract that
      supports and maintains the DRIVES IT system. The DRIVES project replaced the legacy driver’s
      license system and the Colorado State Titling and Registration System. The DRIVES project received
      $93.4 million of capital construction funding, including $41.0 million in FY 2014-15 and $52.4 million
      in FY 2015-16. This line item funds the ten-year maintenance and support contract with the DRIVES
      system vendor, FAST Enterprises, LLC., estimated to total $71.3 million over 10 years, with a base
      annual cost of $6.24 million plus Denver-Boulder CPI inflation index adjustments.

      STATUTORY AUTHORITY: Sections 24-35-105 and 42-2-101, et seq., C.R.S.

      REQUEST: The Department requests a total appropriation of $8,363,947, including $1,359,000 General
      Fund. The request includes a technical adjustment for the FAST Enterprises contract, annualizations

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      for several bills that passed in the 2020 legislative session and required one-time appropriations for
      FY 2020-21, and a $1,341,000 General Fund increase associated with R8.

      RECOMMENDATION: Staff recommends an appropriation of $7,022,947 total funds, which
      excludes a portion of the R8 request as discussed on page 13.

         DIVISION OF MOTOR VEHICLES, ADMINISTRATION, DRIVES MAINTENANCE AND SUPPORT
                                       TOTAL        GENERAL         CASH         REAPPROPRIATED    FEDERAL
                                       FUNDS         FUND          FUNDS             FUNDS          FUNDS       FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                 $6,901,972       $18,000     $6,883,972               $0          $0       0.0
Other legislation                        $115,875            $0       $115,875               $0          $0       0.0
TOTAL                                  $7,017,847       $18,000     $6,999,847               $0          $0       0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation            $7,017,847          $18,000     $6,999,847               $0          $0       0.0
Technical adjustments                  124,800                0        124,800                0           0       0.0
R8 DMV digital transformation                0                0              0                0           0       0.0
Annualize prior year legislation     (119,700)                0      (119,700)                0           0       0.0
TOTAL                               $7,022,947          $18,000     $7,004,947               $0          $0       0.0

INCREASE/(DECREASE)                        $5,100            $0         $5,100                $0          $0      0.0
Percentage Change                           0.1%          0.0%           0.1%              0.0%        0.0%     0.0%

FY 2021-22 EXECUTIVE REQUEST           $8,363,947    $1,359,000     $7,004,947               $0          $0       0.0
Request Above/(Below) Recommendation   $1,341,000    $1,341,000             $0               $0          $0       0.0

      (B) DRIVER SERVICES
      The Driver Services subgroup includes three programs: Driver License (including the Commercial
      Driver License Program (CDL), Driver Control, and Ignition Interlock.

      The Driver License Program is responsible for issuing driver licenses, instruction permits,
      identification cards, and commercial driver licenses to the citizens of Colorado. Additionally, this
      section also issues copies of driving records, oversees the curriculum and training of commercial
      driving schools, and licenses and oversees third-party testers who administer driving and motorcycle
      skill tests.

      The Driver Control Program is responsible for collecting, maintaining, analyzing, and producing all
      driver records for the state. It receives and processes penalty assessment citations and processes fine
      payments and administers driver license sanctions by imposing license suspensions and revocations in
      accordance with the law. The Driver Control Program also supports law enforcement with a 24/7
      communications center that provides information on drivers and vehicles and supports prosecutors
      and courts with the production of evidence packets. This section also monitors drive log data on
      interlock restricted drivers and imposes restraints.

      The Ignition Interlock Program is discussed in detail at the line item level.

      PERSONAL SERVICES

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      This line item pays for program staff salary and contract services. Typical adjustments that occur each
      year include annualization of salary increases and performance awards granted in the prior fiscal year
      and common policy base reductions. Cash funds are predominantly provided from the Licensing
      Services Cash Fund, as well as the following accounts of the Highway Users Tax Fund: the Colorado
      State Titling and Registration Account/Colorado DRIVES Vehicle Services Account, Driver's License
      Administrative Revocation Account, and the First-time Drunk Driving Offender Account; and several
      funds that provide minimal funding.

      STATUTORY AUTHORITY: Sections 24-50-101, et seq. and 42-2-125, C.R.S.

      REQUEST: The Department requests an appropriation of $24,315,270 total funds, including
      $3,167,300 General Fund, $21,027,151 cash funds, and $120,819 reappropriated funds, and 426.6
      FTE. The request includes a reduction of $702,004 cash funds and 12.1 FTE associated with R5 and
      an increase of $520,000 General Fund associated with R8.

      RECOMMENDATION: Staff recommends approving the request, including the R5 and R8
      components discussed previously in this document.

                   DIVISION OF MOTOR VEHICLES, DRIVER SERVICES, PERSONAL SERVICES
                                        TOTAL        GENERAL        CASH         REAPPROPRIATED    FEDERAL
                                        FUNDS         FUND         FUNDS             FUNDS          FUNDS       FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                 $24,497,274    $2,647,300   $21,729,155          $120,819         $0      438.7
TOTAL                                  $24,497,274    $2,647,300   $21,729,155          $120,819         $0      438.7

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation           $24,497,274        $2,647,300   $21,729,155          $120,819         $0     438.7
R8 DMV digital transformation          520,000           520,000             0                 0          0        0.0
R5 Realign DMV spending              (702,004)                 0     (702,004)                 0          0     (12.1)
TOTAL                              $24,315,270        $3,167,300   $21,027,151          $120,819         $0     426.6

INCREASE/(DECREASE)                     ($182,004)     $520,000     ($702,004)                $0          $0     (12.1)
Percentage Change                           (0.7%)       19.6%          (3.2%)             0.0%        0.0%     (2.8%)

FY 2021-22 EXECUTIVE REQUEST           $24,315,270    $3,167,300   $21,027,151          $120,819         $0      426.6
Request Above/(Below) Recommendation            $0            $0            $0                $0         $0        0.0

      OPERATING EXPENSES
      This line item funds operating costs, including telecommunications, general office supplies and
      printing costs.

      STATUTORY AUTHORITY: Sections 24-35-105 and 42-2-101, et seq., C.R.S.

      REQUEST: The Department requests an appropriation of $4,299,222 total funds, including $2,358,803
      General Fund, $1,930,249 cash funds, and $10,170 reappropriated funds. The request includes a
      reduction of $285,550 cash funds associated with R5 and an increase of $1,947,648 General Fund
      associated with R8.

      11-Mar-2021                                        19                                          REV2-fig
STAFF WORKING DOCUMENT – DOES NOT REPRESENT COMMITTEE DECISION

      RECOMMENDATION: Staff recommends an appropriation of $3,451,646 total funds, including
      $1,511,227 General Fund. This is $847,576 less than the November 1st R8 request, as discussed
      previously.

                  DIVISION OF MOTOR VEHICLES, DRIVER SERVICES, OPERATING EXPENSES
                                       TOTAL        GENERAL          CASH           REAPPROPRIATED    FEDERAL
                                       FUNDS         FUND           FUNDS               FUNDS          FUNDS         FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                 $2,637,124      $411,155      $2,215,799            $10,170              $0     0.0
TOTAL                                  $2,637,124      $411,155      $2,215,799            $10,170              $0     0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation            $2,637,124          $411,155     $2,215,799            $10,170              $0     0.0
R8 DMV digital transformation        1,100,072         1,100,072              0                  0               0     0.0
R5 Realign DMV spending              (285,550)                 0      (285,550)                  0               0     0.0
TOTAL                               $3,451,646        $1,511,227     $1,930,249            $10,170              $0     0.0

INCREASE/(DECREASE)                      $814,522     $1,100,072     ($285,550)                  $0           $0        0.0
Percentage Change                          30.9%         267.6%         (12.9%)               0.0%         0.0%       0.0%

FY 2021-22 EXECUTIVE REQUEST           $4,299,222     $2,358,803     $1,930,249             $10,170             $0     0.0
Request Above/(Below) Recommendation     $847,576       $847,576             $0                  $0             $0     0.0

      DRIVER'S LICENSE DOCUMENTS
      This line item funds all material costs associated with the production of driver's licenses, instructional
      permits, and identification cards including related security features. The physical driver's license is
      produced by a third party vendor under contract to the Department, who also mails the document to
      the customer. The line also provides funding for verification of Social Security information, and
      verification of an applicant's legal immigration/visa status. In addition to receiving funding from the
      Licensing Services Cash Fund, this line receives funding for security purposes from the Identification
      Security Fund.

      STATUTORY AUTHORITY: Section 42-2-101, C.R.S.

      REQUEST: The Department requests an appropriation of $6,412,457 cash funds, including an increase
      to annualize a prior year budget action and a $2.3 million decrease associated with R5.

      RECOMMENDATION: Staff recommends approving the request.

             DIVISION OF MOTOR VEHICLES, DRIVER SERVICES, DRIVERS LICENSE DOCUMENTS
                                       TOTAL         GENERAL          CASH          REAPPROPRIATED    FEDERAL
                                       FUNDS          FUND           FUNDS              FUNDS          FUNDS         FTE

FY 2020-21 APPROPRIATION
HB 20-1360 (Long Bill)                 $8,334,660              $0     $8,334,660                 $0             $0     0.0
TOTAL                                  $8,334,660              $0     $8,334,660                 $0             $0     0.0

FY 2021-22 RECOMMENDED APPROPRIATION
FY 2020-21 Appropriation            $8,334,660                 $0     $8,334,660                 $0             $0     0.0
Annualize prior year budget actions     377,797                 0         377,797                 0              0     0.0
R5 Realign DMV spending             (2,300,000)                 0     (2,300,000)                 0              0     0.0
TOTAL                               $6,412,457                 $0     $6,412,457                 $0             $0     0.0

      11-Mar-2021                                         20                                            REV2-fig
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