SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE

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SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
TO INSPIRE

                                                           spg.uk.com
TO PROMOTE
TO LEAD -
SUPPORTING
SOLICITORS IN
SOLE PRACTICE

solo
                                             Summer 2020

IN THIS ISSUE:
Professional Indemnity Insurance Questions
Solicitors Indemnity Fund Closure
Council Member‘s Report & more...
SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
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SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
contents
summer 2020
4                  From the Chairwoman
                                                                                                                                     solo
                                                                                                                                     20	
                                                                                                                                        10 Facts about a Live-in Care Package
                                                                                                                                        from Able Community Care
6                  Sole Practitioners Group
8	Honorary Secretary’s report                                                                                                       21	
                                                                                                                                        The Pandemic Effect: The Outsourced Transcription
                                                                                                                                        Provider as a Resource
12	Inspection of a Company's members' register for
    a proper purpose - time is of the essence                                                                                        22	
                                                                                                                                        No fault divorce to be enshrined in law
14                 Witnessing Wills remotely                                                                                         24	
                                                                                                                                        Why subscribe for LawSkills Monthly Digest?
14                 Biographies: Jennifer Houlihan & Anika Holm                                                                       26	How Law Firms need to adapt their marketing
                                                                                                                                         post Covid-19
16                 Council Member‘s Report
                                                                                                                                     28	
                                                                                                                                        Will adoption of technology in the conveyancing
18	
   The evolving landscape of Professional                                                                                               sector speed up following the lockdown?
   Indemnity Insurance
                                                                                                                                     30	
                                                                                                                                        Contingency planning with Quill

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SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
04

From the Chairwoman

                                                     On Lobbying, our resident Oracle Clive Sutton          convalescing by my fellow Officers on the
                                                     the Honorary Secretary has worked indefatigably        Executive Committee, especially Clive Sutton
                                                     on your behalf particularly through the Law            and Joanna Connolly, and Lubna Shuja
                                                     Society on the gaps in Government support              Council Member.
                                                     as set out in his report, and we thank him for
We live in challenging times.                        the huge amount of time he has invested on             But since the last SOLO magazine we have
                                                     your behalf.                                           nevertheless been able to implement a change
I write this as we hope to come out of                                                                      in SSPG administration after Charley Maserati
lockdown gradually in July, but with the             And we continually refer members individually or       of BYWORD needed to relinquish the contract
possibility of a second wave of the pandemic         through the information on the website to those        for health reasons. We are enormously
COVID – 19 affecting us all later in the year.       who can best help them in specialist enquiries,        grateful for her help in the past, and on her
                                                     be that for insurance quotes, mental health            recommendation we have divided the job
So, this is the new normal – not just a short        challenges, or cashflow crises.                        into 2 areas, and appointed Anika Holm of AH
interruption to business as usual. Many will never                                                          Business Solutions as our general administrator,
return to working full-time from an office, court    I was also concerned that the public image of the      and Jennifer Houlihan of Dotted Lines Events
procedures are being revolutionised online           sole practitioner should be one of solid reliability   as the conference Organiser. Both have faced
daily, and cash flow with or without government      for our clients and contacts, so in responding         unexpected events with equanimity and success
support is an ongoing tension for many.              to media enquiries we have emphasised the              – Anika dealing with the COVID-19 information
                                                     flexibility of our small practices and the fact that   and enquiries, and Jennifer negotiating
So how can we help you, our members, get             for most of us working from home is simply an          successfully for the return of our deposit on the
through this?                                        extension of normal procedure, so clients need         Malaga conference from the hotel.
                                                     not be concerned about our reliability.
We have a four way approach:                                                                                And of course by now we would be expecting a
1. INFORMATION                                       Of course for some of you this has been a time         report on another successful conference – this
2. LOBBYING                                          without clients or cash flow and I hope that for       time in sunny Spain, but that was not to be.
3. REFERRAL                                          most the government schemes have helped                Indeed, conferences of any sort in person may
4. MEDIA RESPONSE                                    you to manage your businesses into survival            well be difficult for the future while we all abide
                                                     mode. For others (for example myself as a family       by regulations national and international to
For information, we have circulated emails and       lawyer) we faced a sudden barrage of procedural        safeguard our health and that of others.
posted information on the website from the Law       changes requiring input in technology and
Society (which included Government financial         therefore training and expenditure at a time of        However, that does not mean the Group cannot
assistance), our sponsors Lockton Insurance          challenging cash flow and changes in how we are        reach out to members with useful information
Brokers and the National Cyber Security Centre       able to operate our offices and staff attendance.      and discussion. The new normal of Zoom
and dealt with as many individual enquiries as we    Still others faced the challenge of being required     or similar meetings is working increasingly
are able.                                            to isolate themselves due to underlying                successfully, and we have been delighted with
                                                     conditions while carrying on a business online.        the numbers at our recent webinars.
I spoke on a webinar on the 26th June on
Support for Sole Practitioners during the            As we come out of lockdown, and conveyancing           Watch out for emails informing you of further
COVID-19 crisis, and on the 1st July Brian           and most other legal disciplines open up once          online webinars coming up from the National
Boehmer and Mark Rowson of Locktons                  more, I hope that you will all be able to face the     Centre for Cyber Security and the Legal
Insurance Brokers our sponsors spoke on              new challenges ahead of us.                            Ombudsman in the near future.
The Impact of COVID -19 on Professional
Indemnity Renewals. Both webinars, with the          My own situation was complicated by a diagnosis        I wish you all health and success in the
interesting question and answer sessions that        of breast cancer in February and surgery the           new normal world, and the Solicitors Sole
followed are on our website for members to           day after we went into lockdown, and I am              Practitioners Group will be doing all we can
watch at your convenience.                           most grateful for the help given while I was           to inform and empower you in the future.

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SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
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SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
06

Sole Practitioners Group
Executive Committee 2019
PENNY RABY                                               CLIVE SUTTON                                      SUKHJIT AHLUWALIA
Chairwoman and Head of Conference                         Honorary Secretary & Council Member              Head of Marketing Sub-Committee
               Penny has been a SP specialising                        Clive specialises in litigation                      Having worked in some of the
               in family law for 20 years, working                     covering most aspects of                             most prestigious banking and
               with her husband Mike a Forensic                        private and commercial work                          consultancy organisations, Sukhjit
               Accountant on divorce cases                             and has been a sole practitioner                     opted to provide a more personal
               involving business and complex                          in Lymington in Hampshire                            one to one service and believed that
asset and income tracing and Inheritance Act             since leaving a partnership in 1998. His other    this could be best done through his own practice.
disputes. She won Worcestershire Family Lawyer           interests are as Chairman of his local Amenity    He has been based in Goodmayes in Ilford since
of the Year award in 2014 and was nominated              Society in Lymington and Trustee of the New       2003. In his private life, Sukhjit likes to get involved
for the National Family Law Magazine Family Law          Forest Centre Museum in Lyndhurst. In the         in a number of charitable activities, working with
Firm of the Year for 2015. She has appeared on           past he has served as Chairman of the local       organisation to assist people from all backgrounds
radio and television and, with Mike, has toured          Citizens Advice Bureau and Churchwarden           and ages in reaching moral excellence either in
their networking pantomime ‘Snow White and               and in the early 70s as a Resident Magistrate     their private life or in their professional capacity.
the Seven Small Business People ‘ internationally,       in the Seychelles.                                Whilst he is quite a shy person, Sukhjit has been
including a notable performance at the 2016 SPG                                                            part of two documentaries exploring the changes
Conference in Prague!                                    Clive has been an SPG committee member            that have taken place in the traditional arranged
                                                         since 2000 and served as Chairman, and then       marriage process. His children are still young and
Tel: 01386 555 114                                       as Hon Secretary and Chair of the Insurance       take up a great deal of his time but when he does
Email: pennyraby@harmony-house.co.uk                     Subcommittee from 2006. He was on the Law         have time for himself, Sukhjit likes to sit, read a
Penny Raby & Co, Harmony House, 7-9 Church               Society Council Membership Committee for          good book and watch the world go by.
Street, Pershore, Worcestershire WR10 1DT                10 years and since 2017 has been the SPG
                                                         Nominated Law Society Council Member,             Tel: 020 8215 0884
                                                         serving now on the Councils Scrutiny and          Email: sukhjit_ahluwalia@ae-law.co.uk
                                                         Performance Committee.                            Avery Emerson, Gloucester House, 335 Green
JOANNA CONNOLLY                                                                                            Lane, Ilford Essex IG3 9TH
Vice-Chairwoman                                          Tel: 01590 672 595
                Joanna Connolly specialises in           Email: solicitor@clive-sutton.co.uk
                the areas of Consumer Credit,            Clive Sutton Solicitor,
                Contentious Probate, and                 3 The Old Print Works                             MOSES AJAYI
                Insolvency. Joanna is a solicitor with   85b High Street,                                  Solicitor
                Higher Rights of Audience who is         Lymington,                                                       Moses was admitted as a Barrister
qualified to represent clients as an Advocate in         Hants SO41 9AN                                                   and Solicitor of the Supreme Court
the higher courts in England and Wales. She was                                                                           of Nigeria in 1987. He has also
previously Head of Consumer Credit Litigation                                                                             been admitted as a Solicitor of the
at MSB Solicitors and has had extensive litigation                                                                        Supreme Court of England and
experience both at County Court and High Court           SUSHILA ABRAHAM                                   Wales. Moses is a Sole practitioner and specialises
level. Joanna had conduct of the lead Consumer           Solicitor                                         in Human Rights and Immigration. He is also
Credit Act High Court case Carey v HSBC Bank                            Sushila has lived in Surbiton,     engaged in general civil and criminal matters on a
Plc [2009] EWHC 3417 (QB) as well as cases in the                       Surrey for over twenty years.      private fee basis. In his spare time he enjoys sailing
Court of Appeal.                                                        She decided to start her own       and has participated in many sailing events around
                                                                        practice locally because she       the world. He also enjoys discovering new places
Tel: 0330 053 9340                                                      wanted to offer quality and care   and spending time with his family.
Email: enquiries@joannaconnollysolicitors.co.uk          to the local community. She also wanted to
Joanna Connolly Solicitors,                              be free from pressure to overcharge clients       Tel: 020 7733 6506
33 Cheadle Avenue,                                       in order to meet the profit and billing targets   Email: brazenglow@aol.com
Liverpool L13 3AE                                        set up by some of the bigger law firms. She is    Slade & Fletcher Solicitors
                                                         married to Matthew a barrister, and they have     1st and 2nd Floors
                                                         one son who has also qualified as a barrister.    348a Camberwell New Road
                                                         In addition to being wife and mother, running     London SE5 0RW
KEM MASINBO-AMOBI                                        her practice in Surrey, and her role on the
Honorary Treasurer                                       SPG Executive Committee, Sushila is also
                Kem qualified as a solicitor in          ‘Cllr Sushila Abraham’, having been elected
                November 2002 under the tutelage         as Lib-Dem local councillor in the Borough        DAVID BARTON
                of Mr Martin Mears (former               of Kingston in a by-election in February 2013     Editor of Solo
                President of the Law Society). Kem       and then re-elected in May 2014. Sushila                          David qualified as a solicitor in 1982.
                has over sixteen years commercial        was also President of Surrey Law Society and                      For 20 years he was a partner in a
experience gained in a variety of demanding and          was elected as Law Society Council Member                         medium-sized mid Kent firm from
challenging environments. Kem’s employment               for Surrey. She is also a Board member of                         which he retired in 2003 to start his
history includes time spent at some of the most          the Membership Board at the Law Society                           own practice as a sole practitioner.
prestigious legal firms in Suffolk and Norfolk. A        and a Trustee of ICLR representing the Law        Since then he has specialised in solicitors’
keen gardener, Kem has completed the RHS Level           Society. Sushila is a very community minded       professional misconduct and criminal road traffic
2 Certificate in Horticulture and her other hobbies      person and had run cookery classes for local      work. In April 2002 David was awarded the Higher
include reading, travelling and cooking in true          school children, which she called “Suzie’s        Court’s (All Proceedings) Qualification.
“Nigella” fashion.                                       Kitchen”, believing in the importance of
                                                         teaching life skills.                             From 1996 until 2016 David was one of the
Tel: 01473 760 046                                                                                         SRA’s external prosecutors. He also advised and
Email: kem@kmasolicitors.co.uk                           Tel: 020 8390 0044                                represented solicitors and their firms in regulatory
KMA Solicitors,                                          Email: office@sabrahamsolicitors.co.uk            difficulty, and now does that exclusively.
Saracens House                                           S Abraham Solicitors                              David is married with 3 grown up children. He is a
25 St Margaret’s Green,                                  290a Ewell Road,                                  keen cyclist, golfer, walker, traveller and reader.
Ipswich, Suffolk                                         Surbiton
IP4 2BN                                                  Surrey KT6 7AQ                                    Tel: 01580 292409

spg.uk.com
SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
07

Email: davidbarton@dblaw.co.uk                          property disputes in the High Court and County          paying particular attention to the needs of Sole
David Barton Solicitor Advocate Limited                 Court. He is a member of the Employment                 Practitioners. Tahira understands that being a
Flagstones, Biddenden, Kent TN278JG                     Lawyers Association and speaks French. Married          sole practitioner can be a lonely experience but
                                                        with a son who keeps him very busy when not in          networking with like-minded individuals makes
                                                        the office, he is also a school Governor of his local   all the difference. She is glad that there is an
                                                        Primary School and enjoys reading, cycling and          independent body outside of the Law Society
RAHIL CHAUDHURI                                         the cinema.                                             that is working hard to look after its members
Solicitor                                                                                                       interests. Tahira is based in Bury, Greater
                Rahil Chaudhari is a Senior Solicitor   Tel: 020 7112 5209                                      Manchester where she lives with her family. She
                at Arlingsworth Solicitors. Rahil       Email: admin@hinde-law.com                              has lots of interests outside of the law including
                secured an LLM at University            Hinde Law Ltd, 71 - 75 Shelton Street                   politics. Tahira was previously an LEA school
                College London and then went on         London WC2H 9JQ                                         governor and has stood as a candidate in the
                to train and work at some of the                                                                local elections and is passionate about civic duty
most prestigious law firms in the City before joining                                                           and putting something back into the community.
Arlingsworth in 2005. Rahil is a highly experienced                                                             It is a lot to juggle with but Tahira is proud of the
and versatile solicitor and has practiced in            HAMISH MCNAIR                                           work of the SPG because she believes in better
the fields of immigration, family, commercial,          SRA Liaison Lead                                        representation for Sole Practitioners!
employment and litigation for the past 20 years.                        Hamish is based in Fulham, London.
He now specialises predominantly in immigration,                        Having initially specialised in         Tel: 0161 222 6092
human rights and company law. Rahil has become a                        copyright and trade mark work,          Email: info@mikhaellaw.co.uk
leading authority in these areas. Rahil’s client base                   both in the City and New York           Mikhael Law, 197 Rochdale Road
spans a wide range of sectors from multinational                        City, his practice now includes         Bury, Lancs BL9 7BB
companies to private individuals. Rahil always works    conveyancing, wills trusts and probate, as well
tirelessly to achieve successful results for his        as litigation. Married with three children, when
clients and he is driven by providing exceptionally     Hamish is not in the office or involved in SPG
high standards of client care.                          matters he enjoys open-air swimming, sailing,           LUBNA SHUJA
                                                        overnight bike rides, and also has a passion for        Council Member
Tel: 01273 696 962                                      the theatre.                                                           Lubna qualified as a solicitor in
Email: rahil.chaudhuri@arlingsworthlaw.co.uk                                                                                   1992. She was a partner in a high
Arlingsworth Solicitors Ltd, 145 Islingword Road        Tel: 020 7371 7896                                                     street firm in West Yorkshire for
Brighton, East Sussex BN2 9SH                           Email: hamish.mcnair@mcnairlaw.co.uk                                   many years and then started her
                                                        McNair & Co, EBC House, Ranelagh Gardens                               own practice in Birmingham in 2007
                                                        London SW6 3PA                                          undertaking mediation, family and civil litigation.
                                                                                                                Lubna became a CEDR accredited Mediator in
DORCAS FALODE                                                                                                   2005, and is dual qualified to conduct both Civil
Solicitor                                                                                                       and Family mediations. Lubna is also involved with
                 Dorcas is a Sole practitioner, at      OLUWAKEMI MOSAKU                                        various regulators and she Chairs a number of
                 home and abroad. She recently          Solicitor                                               Disciplinary/Professional Conduct Committees.
                 celebrated 10 years of being a SP                      Kemi was called to the Nigerian         She is a Law Society Council member where she
                 with offices in London and Lagos.                      Bar as a barrister and solicitor of     represents the interests of sole practitioners,
                 She flies in and out of the UK on a                    the Supreme Court of the Federal        Chair of the Law Society’s Membership and
regular basis dealing with a variety of cases. She                      Republic of Nigeria in 1989 and         Communications Committee, and she also sits on
specialises in Immigration Law dealing with entry                       admitted as a solicitor of the          the Law Society Board.
clearance cases, family reunion, visitors’ and          Supreme Court of England and Wales in 2004.
students’ visa applications. The practice also deals    She has a varied work experience which includes         Tel: 0121 551 7866
with family and education cases, giving a voice to      working in the immigration department of the            Email: info@legalswan.com
the weak and defenceless. Dorcas is married with        Home Office, private practice both in legal aid         Legal Swan Solicitors,
four children. When she is not busy attending to        and privately funded matters in the UK. Her last        1st Floor, 168 Hamstead Road, Handsworth,
clients, she works as a counsellor, nurse, cook, taxi   role was head of immigration department in a            Birmingham B20 2QR
driver, tutor of her four young adults. She loves to    firm before setting up as a sole practitioner. She
travel and finds shopping very therapeutic.             specialises in Immigration and Human Rights Law.
                                                        She also undertakes family law work and landlord
Tel: 020 3223 1061                                      and tenants. Outside of work Kemi is a trustee in       NICHOLAS WOOLF
Email: df.solicitors@yahoo.co.uk                        a thriving charity and enjoys spending time with        International Arm
DF Solicitors, 791 Sidcup Road                          her three sons. She also enjoys keeping fit, music,                     Nick was admitted as a solicitor in
London SE9 3SB                                          networking, reading biographies and current affairs.                    1979 and was a junior partner in
                                                                                                                                two firms in London before starting
                                                        Tel: 01634 780 230                                                      his own practice in the West End
                                                        Email: info@emeraldsolicitors.co.uk                                     in 1987. In 2011 he moved on
DAVID HINDE                                             Emerald Solicitors, The Old Courthouse, 1 The           to create a niche international commercial and
Solicitor                                               Paddock, Chatham, Kent ME4 4RE                          family practice in Chancery Lane. He is a Member
               David is a dispute resolution                                                                    of the Solicitors Family Law Association and has
               specialist with over 20 years’                                                                   trained other professionals on family law matters
               experience dealing with civil and                                                                and anti- money laundering. Nick is married
               employment law matters. After            TAHIRA SHAFFI                                           with four children and he has a range of hobbies
               reading law at the University of         Past-Chairwoman                                         which include travel, music, tennis, reading and
London he trained and qualified in the City of                         Tahira has been a practicing             photography.
London working at leading law firms before                             solicitor for 20 years. She set up
starting his own niche practice as a sole                              as a sole practitioner after being       Tel: 020 7242 6018
practitioner based in Covent Garden. Acting for                        made redundant in 2010. She has          Email: info@nicholaswoolf.com
individuals and SME companies he has dealt with                        found the SPG to be an extremely         Nicholas Woolf & Co Solicitors
a wide-range of cases ranging from judicial review      helpful point of contact on so many issues              87 Chancery Lane,
in the European Court of Justice to contract and        which are affecting the whole profession whilst         London WC2A 1ET

                                                                                                                                                   spg.uk.com
SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
08

Honorary Secretary’s report
Summer 2020
                                                      On the subject of Executive Committee meetings,           postponed to the AGM to take place in 2021 and
                                                      these are now being held on an ad hoc basis as            that in the meantime all officers and committee
                                                      and when there is matters to be discussed arising         members retain their respective positions.
                                                      out of events. We had a very successful meeting
                                                      on Zoom with most of the committee members                This is in line with the position adopted by many
                                                      present, which took place on the 18th May. It is          organisations and we are fortunate that our
                                                      likely that the next meeting will also be on Zoom.        Chairman, Penny Raby, has agreed to stay on
                                                                                                                for an extra year and that our Vice-Chairman, Jo
                                                      That meeting announced the retirement of Charley          Connolly, has also agreed to continue her vice
                                                      Maserati and her partner, Nick, who have provided         chairmanship for the extra year which will mean
                                                      sterling help to us as administrators over the last few   that if she takes up the chairmanship role she will
                                                      years, particularly in relation to past conferences.      have been an officer for three years when she
                                                      We are very grateful to them for their help.              completes her chairmanship.

                                                      They have been replaced by an Anika Holm who is           Many of you may know informally, but not formally,
I always start my reports by looking at the           providing excellent administrative backup to me as        that in April Penny underwent a cancer operation
previous one to see where we were. Reading            secretary. She deals with the telephone queries,          (which if the conference had gone ahead she
the previous report, as far as I can see we were      and is keeping the emails in order, reminding me          would have been prepared to postpone until June).
living in a parallel universe talking confidently     who needs a reply. I can say that there is a steady       Shortly after that she contracted coronavirus
about our conference in Malaga in June 2020,          stream of queries from sole practitioners both            symptoms. Thankfully she is now well on the way
which would now have taken place more than a          active, potential and retired all requiring some          to recovery and gave a very good presentation at a
month ago.                                            form of advice which can be quite often easily            recent Zoom conference putting forward the sole
                                                      given and hopefully can be reassuring.                    practitioners’ position in relation to the lockdown.
Curiously the one item in the previous report,                                                                  I should add that our executive committee has not
that was prescient to the present situation was       So can I take this opportunity to say that if anybody     been unaffected by the virus and that at least two
the prospect that the Annual General Meeting          does feel they want to share any problems with the        members and their families suffered from the virus
would have been dealt with by some form of            Group then email info@SPG.co.uk which will be             in the early part of the pandemic but hopefully are
Skype connection for those who wanted to be           seen by Anika and myself and I will either reply to it    now fully recovered.
involved from the UK and had not been able to go      or pass it on to one of the other officers or another
to Malaga. I was a bit worried about how this would   member of the committee if it is more specialised.        At an early stage in the lockdown we were asked to
work, but I am sure there is not one of us now        Do email even if you don’t have a problem, but            make a comment to the Gazette as to its impact
who has not been involved in a Skype or Zoom or       merely wish to pass on a particular view which            on sole practitioners. Penny’s view leading the
Microsoft Teams Meeting.                              you think would be helpful to the Group and other         Group was that we should put a positive spin on
                                                      sole practitioners.                                       this showing that sole practitioners can be flexible
Touching firstly on the 2020 conference we have                                                                 in responding to unexpected circumstances and
to be very grateful to our Chair, Penny Raby and      Anika’s work will be supplemented by Jennifer             servicing their clients’ needs whatever arises. There
her colleague Jennifer Houlian who has worked         Houlian who will deal with conference organisation        obviously were, and are, many members of our
tirelessly engaging with the Malaga hotel to          which has always demanded a lot of concentrated           Group who have been badly affected by the virus
discuss firstly a potential delay in the conference   work leading up to the conference and it will help to     and the lockdown effectively shutting down some
to September, but when that became impractical,       have this function and the general administrative         aspects of legal work particularly for those who are
then a possible rebooking for next summer,            function separated.                                       in niche practices where their work is affected.
but now that that also is not a clear situation, to
manage to disengage from our relationship with        Also dealt with at the last committee meeting was         However looking back we think the positive
the hotel, and the recovery of the significant        the question of the Annual General Meeting which          response that we gave has been important.
deposit which we had already paid.                    was to have been held at the Malaga conference.           This may have contrasted with the somewhat
                                                      This has been dealt with on the basis of a                pessimistic response which may have been given
We therefore approach a future conference with        resolution circulated to the Executive Committee          by The Law Society, which may have had the
no obligations one way or another and can make        and which was passed unopposed. The resolution            effect of putting clients off going to High Street
a reasoned decision as to whether to go to Spain      was firstly to the effect that there should be no         solicitors, and which was possibly an unfortunate
next year or in the foreseeable future or hold next   AGM called for 2020 and that the next AGM of the          impression to give to the public.
year’s conference in this country. A preliminary      Group shall take place at the same time in 2021.
decision will be made by the Executive Committee      Secondly that all the provisions in the constitution      The Group have passed on all Government and
at their next meeting.                                relating to election and re-election of officers be       Law Society recommendations as to coronavirus

spg.uk.com
SoloSummer 2020 - TO INSPIRE TO PROMOTE TO LEAD - SUPPORTING SOLICITORS IN SOLE PRACTICE
09

and the grants that were available. At an early           Locktons are receiving a lot of support from sole              firm’s remote working processes and policies
stage, at the request of two of our members we            practitioners as a result of their promotion and the           and be told frankly what risks are involved in
made strong representations to The Law Society            service that they are now providing the Group.                 remote working with individual firms and what
to try to emphasise the difficulties of those who                                                                        has been done by the individual firms to mitigate
worked as directors and shareholders, through a           Incidentally during a recent insurance Zoom                    those risks by way of supervision of work and
limited liability company and whose earnings by           seminar organised by SPG in conjunction with                   communications.
way of dividends, as opposed to directors fees,           Locktons on “The impact of Covid 19 on PII
were not taken into account in the calculation of         renewals”, it was gratifying to see the comments               In addition insurers would be looking very closely
the grant - open to small firms with earnings of          page coming up with various people, unprompted,                at the financial viability of firms bearing in mind
less than £50,000 per annum. The representations          commenting on the good service that they                       that the minimum insurance terms with which
were well received but unfortunately have not             had from Locktons in the last renewal round. In                every insurer has to comply is to provide six-year
been acted on by Government, presumably                   addition the webinar is available to view on the               run-off cover, regardless of whether the run-off
because of the difficulties of calculating how the        SPG website for anyone who missed it.                          premium is paid on the cessation of business. This
grant should be made. I find there is a significant                                                                      unknown quantity is clearly causing aggravation to
pressure group building up, supported by over 200         Last week I was fortunate enough to be invited                 insurers who would like to be able to quantify the
MPs, to try to remedy this injustice.                     by Nick Gurney Champion, the Chair of The                      risk much more accurately.
                                                          Law Society Professional Indemnity Insurance
Finally I hope as many of you as possible have been       Committee, to listen in to the regular insurance Features which help negotiations over the run-off
able to survive the coronavirus lockdown and to be        brokers roundtable with The Law Society          premium are the fact that the firm has kept good
able to work as much as possible from home and            representatives. Factors that came out of this   records and will store those records into the
stay safe.                                                discussion are that the market has hardened      future. This of course is much easier these days
                                                          recently. That hardening took place a year or so on the basis that everything can be scanned onto
Professional Indemnity                                    ago so there may be more of an uplift on those   a disc rather than all the previous firms papers
                                                          renewing after 18 months rather than those who   having to be stored in a garage somewhere.
Insurance Questions                                       have renewed within the last year. Insurers are
My other hat is as chairman of a committee of one         unfortunately not coming into the market looking n Honorary Secretary's report continues on page 11
dealing with our relationship with our preferred          for business. If anything
insurance brokers who are now Locktons. It was            they are leaving the
disappointing to lose contact with Richard Brown          market. There was
who had supported us for many years through               also a discussion as               The Ultimate
his various organisations. Incidentally, many of          to whether minimum                 Post-Completion Service
you who remember him at conferences will be               premiums would have
                                                                                             is FINALLY here!
pleased to know that I have heard from him again          to raise to a minimum
that he has emerged from gardening leave as a             of £5000 per year,
consultant broker.                                        regardless of the
                                                          amount of business.
                                                                                             Increase your profits
Our relationship with Locktons got off to a good                                             without increasing your staff costs
start in early 2019 with their immediate support          As ever the advice
for us at our 2019 conference followed by their           from brokers is to
support at our autumn 2019 meeting at The                 provide very detailed              PCC IS OFFERING A COMPLETE POST-COMPLETION
                                                                                             SERVICE TO ENABLE YOU TO FOCUS ON EXCHANGES
Law Society. Obviously we were hoping that they           answers to questions
would have a presence at the Malaga conference            in the proposal form               PCC carries out the following so you do not have to;
but they have accepted the inevitable with very           and to start the                   Submit Registrations
                                                                                             Submit MR01 Forms
good grace on the basis that they have made               process earlier bearing            Address Land Registry Requisitions
it clear that they see their relationship with the        in mind that there is              Submit Notices to Third Parties
                                                                                             Send Title Information Document to Clients
Group as a long-term relationship, even though            less appetite to take
                                                                                             Review Ledgers
the formal agreement between us is currently on           business from people               Archiving
a year-to-year basis.                                     who have started late
                                                                                             The benefits of outsourcing your post-completion formalities are;
                                                          and have not provided              Larger Pre-Exchange Team - More Productivity
I have been pleased to be able to report to the           full information.                  More Exchanges
                                                                                             Happier Clients
officers and in particular the Treasurer that the full    Obviously insurers
                                                                                             Increase in Revenue
amount of the payment due to the Group from the           will need to take into
agreement with Locktons for last year has now             account that much                  PCC helps create the flawless conveyancing experience for your
                                                                                             clients and your team.
been received. Whilst not providing specific details      work is being done, and
in this article, as opposed to the AGM, I can say         indeed in the future               For further information call Priscilla Sinder
                                                                                             on 07984 290634 or email psinder@pc-consultancy.co.uk
that this is in line with the higher of the projections   will be continued,
which Locktons made and whilst for this year              on a remote basis                  Created by property lawyers
it was lower than our usual annual receipts, the          and so insurers will               for property lawyers
                                                                                             propertyconveyancingconsultancy.co.uk
projections look good for the future because              want to question the

                                                                                                                                                           spg.uk.com
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011

Honorary Secretary’s report
Summer 2020 continued
Solicitors Indemnity                                       comes in after that date they could find their         and a member of the Board nominated as a
                                                           personal assets and financial retirement plans at      Council member by the Group, and also myself
Fund Closure                                               risk, following the withdrawal of cover.               as a Council member, but outside the internal
That brings me finally I hope to the last subject which                                                           steering group, and monitoring the position
is the perplexing issue of the closure of SIF. The story   The SRA had already extended the closure of SIF        on behalf of the SPG. I have personally been in
so far is that, as many of you will know, and many         once to the 30th of September 2020. Discussions        correspondence with the SRA who are supportive
of you will have paid to the old Solicitors Indemnity      have been held within The Law Society about this       of the need to assist as much as they can to find
Fund, there was a residual balance from the Fund on        but no plans have been in place to put in hand to      a future solution and I believe The Law Society
closure in about 2000 which has continued to pay           create some form of scheme to help the retired         accept that this has to be achieved. I know from
out for losses sustained after the termination of the      solicitors and they were left to make their own        recent discussions that Nick Gurney-Champion
minimum terms run-off of six years.                        approaches to insurers. The insurers were not          is working to set up and agree a scheme which
                                                           prepared to hand out ad hoc policies without           will continue to provide ongoing cover although
The powers that be say that everybody knew that            all the necessary background material as to the        investigations into this in the past have felt that
this fund would come to an end at some stage in            risk, to enable them to do so as this would involve    there would be significant difficulties funding any
the future. However not many people who were               extensive investigations which were not under way.     such scheme.
around and thinking about matters at that time
remember being told that! The Fund is effectively          As a result of this and facing the oncoming            I hope that Locktons can take a prominent part
controlled by the SRA as a protection for the              express train coming down the tracks, The Law          in coming up with such a scheme which will take
public, and the SRA have now taken the view that           Society asked the SRA for a further three years        account of the resources that are available and
their regulatory requirements do not require               extension to the fund. Having given one extension      put proposals which can be considered by the
the protection of the public beyond the first six          it was unlikely the SRA was going to give another,     profession as a whole and by sole practitioners
years of run-off following closure of the business         but they may have been persuaded by the                in particular.
in question. The SRA have been working on the              argument put forward on behalf the Group, that
assumption that there are very few claims which            whilst the SRA had made their decision, there had      For those of you who remember as far back as far
extend beyond the six years. If that is the case, then     to be a chance for The Law Society, in the light of    as the Founders Fund, to which I believe original
why has the residual SIF fund now started to run out       the current pandemic, to have further time to be       members each contributed £50 to form the Group
of money. As solicitors we all know that many claims       able to put together a scheme to provide some          many years ago, the Executive Committee has taken
extend beyond the initial six years limitation period.     protection for retired members.                        the view that that would be an appropriate fund
                                                                                                                  to support those retired members by way of any
I have been getting numerous concerns from                 On that basis the SRA has given a non-renewable        legal advice required to support the SRA and now
retired solicitors some of whom retired more than          extension of the Fund for a period of one year         The Law Society do the right thing by those retired
six years ago who were worried about waking up on          to the 30 of September 2021 which needs to             members. That fund has always been £15,000.
the 1st of October 2020 and finding if an unlikely,        concentrate every one’s mind to some formal
but as solicitors know, potentially disastrous claim       scheme. I have already had discussions on behalf       The Law Society cannot take any action against
                                                           the Group as far back as February with Locktons        the SRA because they are still technically one
                                                           as to the sort of possibilities which are available    organisation, but the SPG, having been put in the

‘‘
                                                           using the balance of the funds to provide some         position of having to leave the formal relationship
                                                           sort of block premium for a form of policy, possibly   with The Law Society, is able, if necessary, to
       TLS CANNOT                                          with a limited form of cover, to at least provide      take action against either organisation. However,

TAKE ANY ACTION                                            protection against the worst losses which might
                                                           be suffered from a post six-year run off claim.
                                                                                                                  having said that it can be said that the SPG
                                                                                                                  relationship with both organisations is the best
AGAINST THE SRA                                                                                                   that it has ever been in recent years, and we have

BECAUSE THEY ARE                                           The difficulty is that neither The Law Society nor
                                                           technically the Group formally represent those
                                                                                                                  to get the best deal for retired members as a
                                                                                                                  result of that cooperation but in the knowledge
STILL TECHNICALLY                                          ex-members as many of them are now no longer           that if the deal is not what it should be the Group
                                                           active and practising, but as far as the Group         has the resources to question it.
ONE ORGANISATION,                                          are concerned they are likely to have been sole
BUT THE SPG IS ABLE,                                       practitioner members when they closed without          As I have said for many years at the end of my
                                                           finding successor practices.                           client care letter, if you’ve managed to read this far
TO TAKE ACTION                                                                                                    then thank you.

AGAINST EITHER                                             You will be glad to know that we have Lubna
                                                           Shuja as Chair of The Law Society Membership           Clive Sutton
ORGANISATION                                               and Communications Committee (“MCC”)                   Honorary Secretary

                                                                                                                                                      spg.uk.com
012

Inspection of a Company's members'
register for a proper purpose
             - time is of the essence
                                                          is no fee for a member (sections 116 and 117,
                                                          Companies Act 2006 (CA 2006)).                          4    After the purpose is established the Court
                                                                                                                       will consider whether it is proper. The test of
                                                                                                                  whether the purpose is proper is an objective one
                                                          Where a company receives a section 116 request          made by the Court on the basis of the evidence
                                                          for access, that complies with the Act, it has five     before it and will often depend on the precise
                                                          working days from receipt of that request to allow      facts and circumstances.
                                                          inspection and/or provide a copy of the register
                                                          or, if it believes that the request is not made for a
                                                          proper purpose, to refer the request to the Court
                                                                                                                  5    The Court may have regard to the guidance
                                                                                                                       note issued by the Institute of Chartered
                                                                                                                  Secretaries and Administrators, which might

› The Problem
                                                          (section 177, CA 2006). Under section 117(3)            provide useful guidance in a particular case.

In order to determine who the members of a
company registered in England and Wales are it
                                                          of the CA 2006, if the Court is satisfied that the
                                                          inspection or copy is not sought for a proper
                                                          purpose, the Court must direct the company
                                                                                                                  6    The test for whether a purpose is proper
                                                                                                                       does not depend on whether it is in the
                                                                                                                  interests of the shareholders. The person
is possible to do so by inspecting the company            not to comply with the request by making a “no          (whether a shareholder or not) making the
register. Indeed this is likely to be the only reliable   access order”, and it may make a further order          request may have his own interest in making
and accepted source of information and can be             regarding the company’s costs. If the Court             the request.
of considerable importance.

I have advised clients on a number of occasions
                                                          makes a no access order and it appears to the
                                                          Court that the company is or may be subject to
                                                          other requests of a similar purpose (whether
                                                                                                                  7   The onus is on the claimant company
                                                                                                                      to satisfy the Court on the balance of
                                                                                                                  probabilities that the request is improper.
to seek inspection of a company’s register in
cases where membership of a company has
                                                          made by the same person or different persons)
                                                          it may, direct that the company is not to comply        8    If the Court is in any doubt it should not
                                                                                                                       make a no access order.
been an issue and potentially disputed and
carried out such inspections. This is essential
to establish who the company’s registered
                                                          with such a request (section 117(4), CA 2006).

                                                          The CA does not define a “proper purpose”, the
                                                                                                                  9    It is for the person making the request,
                                                                                                                       rather than the Court, to consider whether
                                                                                                                  access will be of value to that person.
shareholders are.                                         question of what a proper purpose falls to be
                                                          decided by the Court. In Houldsworth Village,           The Houldsworth Village case is particularly
The law on the right to inspect at first sight            Judge Hodge QC approved principles in two               interesting as Mr Barton, who was a member of
appears very clear. However, there are some               earlier Court of Appeal cases and an unreported         a leaseholder owned management company
grey areas illustrated by the recent case of              case called The Hut Group Limited v Zedra Trust         (responsible for the management of residential
Houldsworth Village Management Company                    Company (Jersey) Limited.                               apartments) made a request to inspect the
Limited v Barton [2019] EWHC 3590 (Ch)                                                                            company’s registered members. He stated that
(“Houldsworth Village”).                                  The guidance as to the proper purpose test              it was to “contact my fellow members with a view
                                                          applied to sections 116 and 117 of the CA 2006          to seeking a general meeting of members and
The Court in this case sought to further clarify          are as follows:                                         proposing resolutions to remove and replace
the law and illustrated that it may be an uphill task
for a company to refuse a request for access.             1    The criminal penalties imposed by section
                                                               118 of CA 2006 emphasise the importance
                                                          the legislature attached to the right of access to
                                                                                                                  the existing directors and managing agent”. The
                                                                                                                  company opposed the request and sought a
                                                                                                                  declaration under section 117 CA 2006 that Mr

› The Law
                                                          the share register.                                     Barton did not have a proper purpose in requesting

Any person is entitled, on payment of the
prescribed fees, to inspect a company’s register
                                                          2    The expression “proper purpose” in section
                                                               117(3) CA 2006 ought to be given its
                                                          ordinary and natural meaning.
                                                                                                                  an inspection of the register of members.

                                                                                                                  It is of note that although Mr Barton did have a
of members and index of members and to be
provided with a copy of the register (or any part
of it), but these rights are subject that person
                                                          3    The purpose should first be identified. That
                                                               will normally be described in the request but
                                                          the Court is not restricted to the purpose in the
                                                                                                                  particular purpose in requesting an inspection of
                                                                                                                  the register of members he gave an undertaking
                                                                                                                  to the Court confirming the purposes stated
submitting a request that contains certain                request. The Court will determine the purpose of        above. That factor was particularly persuasive
prescribed information, including the purpose             the request on the balance of probabilities on the      given that an undertaking to the Court has
for which the information is to be used. There            evidence before it.                                     criminal sanctions for its breach.

spg.uk.com
013

What makes the case of particular interest is that   In the Houldsworth Village case, however,         Advice should be taken by a company as soon as
Mr Barton in another and earlier case had made       Mr Barton’s request was upheld, as it was         a compliant request is received given the period
another request for access in respect of another     perfectly proper to make a request seeking to     of only 5 working days to either provide a copy
company. That request had been refused by the        remove persons as a director of a company         of the register requested or to file an application
company and that Court upheld the refusal. The       proposing a general meeting and take action       with the Court in order to determine purpose of
reason given for the refusal by the Court was that   to replace or remove the existing directors and   the access request. It should be remembered it
Mr Barton’s purpose in that case was to contact      managing agent.                                   is the company’s legal obligation to proceed to
other leaseholders to ask them to support his                                                          the Court to determine whether access should

                                                     › Time and Caution
challenging the service charge and removing the                                                        be denied. Further, it is an offence to refuse
managing agents. It was held his request was                                                           inspection or fail to provide a copy of the register,
made to further his interest as a leaseholder and    Seeking to bring about the resolution of          otherwise than in accordance with an order of
not as a member of the company. In that case         a change to the board composition is a            the Court. In the case of an offence both the
the Court had further concluded that Mr Barton       shareholder’s right. The cases also emphasises    company and every officer would be liable to a
wished to obtain the information to harass the       that it is difficult for a company to resist a    fine, and for continued contravention, a daily
company and harm its members. Mr Barton had          request to the members’ register. The Court       default fine (s118 CA 2006).
failed to provide proper evidence in that case       of Appeal has said that it should exercise its
(Pandongate House Management Co Ltd v                discretion to grant a no-access order sparingly   © Nicholas Woolf
Barton [2019].                                       and with circumspection.                          Director and Principal, Nicholas Woolf & Co

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                                                                        Untitled-2 1                                                                 03/07/2020 14:26
014

Witnessing Wills remotely

                                                  It was done in car parks, over the fence, outside     change is there for two years. This is a welcome
                                                  the windows of the testator and many other            relaxation, but it also comes with difficulties
                                                  ways to comply with the Wills Act 1837. There         that practitioners will face and should be carried
                                                  was an increased demand during the lockdown           out with caution. If in doubt the Law Society’s
                                                  for Wills to be prepared and signed. Testators        practice advice team is there to assist.
                                                  were getting very nervous as they wanted their
                                                  Wills drawn up and it was difficult for those who     I would suggest that practitioners do read the
                                                  could not get out of their homes.                     practice note put out by the Law Society. Please
                                                                                                        log on to My Law Society or sign up so that you
The Witnessing of Wills during                    The government has now allowed the witnessing         can access the practice notes. The Law Society
COVID-19 became very difficult                    of Wills to be done remotely. This will be by a new   is regularly providing guidance and practitioners
                                                  legislation in September and Wills witnessed in       are advised to keep themselves updated
with practitioners using all
                                                  such a way will be legal and backdated to 31st        regularly on this.
methods to keep the demand of                     January 2020. You will still require two witnesses                                                          C

social distancing and seeing that                 to prevent fraud and undue influence. This                                                                  M

the testator was signing the Will                 comes with caution and the Law Society has put        Sushila Abraham
                                                                                                                                                              Y

in their presence.                                out guidance to minimise fraud and abuse. This        Solicitor
                                                                                                                                                             CM

                                                                                                                                                             MY

                                                                                                                                                             CY

Biographies
                                                                                                                                                             CMY

                                                                                                                                                              K

                                                  Jennifer is a Events specialist with over 17          launched Get Dotted Events - which works with
                                                  years’ experience delivering events for brands        strategic partners to produce immersive pop-up
                                                  like Marriott, Samsung, Microsoft, Radisson,          experiences. Delivering events can be stressful,
                                                  Co-op, Muller and National Trust to name              complicated and above all time consuming,
                                                  a few. After a varied and successful career,          Jennifer aims to take away those pain point,
                                                  Jennifer set her sights on a new challenge and        she has the ability to focus on the individual
                                                  set up her own business in 2019. Dotted lines         experience, co-ordinating all the parties
                                                  Events offers three primary services: Event           involved, whilst crunching big numbers to bring
                                                  management, Operations consultancy, and new           it all together.

                                                  Jennifer Houlihan, Dotted Lines Events

Anika is a qualified legal secretary with         a range of services to help business owners
over twenty years’ experience in business         and networks become more productive. She
administration, working for numerous large UK     achieves this by freeing up more time for leaders
companies, including the legal sector. Anika’s    to focus on their companies dreams and goals.
passion for independence and variety drove her    Originally from Denmark, Anika loves nothing
to establish her own business in 2016 so that     more than giving people the most precious gift
she could support multiple companies to help      of all, time.
grow their businesses. Anika is the founder and
owner of AH Business Solutions, which offers

                                                                  Anika Holm, AH Business Solutions

spg.uk.com                                                                                                                                spg.uk.com
016

Council Member‘s Report
A REPORT FROM LAW SOCIETY COUNCIL MEMBER LUBNA SHUJA

                                                       The last few months, during which we have had to adapt to different
                                                       ways of working during the Covid-19 pandemic, have been incredibly
                                                       challenging and difficult for many members of our profession. I am
                                                       pleased to be able to report that, although the Law Society moved
                                                       entirely to remote working, as did most organisations, it was still
                                                       business as usual with a plethora of support provided to members to
                                                       help them through these unchartered times.

The Law Society Council met remotely on 3 June         Between 10 March 2020 and 20 May 2020, the            that you can download to print), information on
2020 and again on 15 July 2020. The Law Society        Law Society Covid-19 pages received 151,000           PII renewals and other Covid-19 related material.
Board and the various Law Society Committees           unique page views which was testament to the          There is also guidance on managing cashflow,
have also continued to meet remotely so work           value members had found in the information            reducing costs and/or supplementing income.
has continued apace despite the lockdown.              provided. On 24 March 2020 alone there were           The focus of guidance for members now is the
The Law Society AGM has been deferred to               40,000 unique page views of the website.              Return, Restart and Recovery Campaign.
15 October 2020 when it is hoped (perhaps
optimistically) that Council members may be able       It was agreed that a 75% discount would be            The New Law Society
to meet in person again. I set out below details       offered over a period to firms who were renewing
of the main issues discussed at the Council            their accreditations in the Criminal Legal
                                                                                                             Website and My Law Society
meetings and the key decisions made. You will          Accreditation Scheme, CQS and Lexcel if they          The new Law Society website was launched on 2
be able to find a copy of the CEO’s reports,           had a Legal Aid Crime Contract. This applied          July 2020 and is now live. There is a significantly
which contain more detailed information, on our        to more than 1,000 firms and many have taken          improved search function, redesigned content
website at www.spg.uk.com.                             advantage giving them some relief during a time       and new navigation based on member feedback.
                                                       of financial hardship.                                You will need to register on My Law Society
Covid-19 Response                                                                                            to be able to access the full range of services
The Law Society responded quickly to the               The Law Society also worked hard to scrutinise        and benefits available to you as a member. The
concerns, queries and uncertainties expressed          the impact of emergency legislation and               registration process is simple and I would urge
by members about the actual and potential              monitored the impact of social distancing on          you all to sign up as soon as possible so that you
impact on their practices, clients, work, livelihood   the administration of and access to justice.          can access and receive regular information on
and wellbeing by providing them with guidance          Changes were made to the Coronavirus Act in           areas that are of interest to you.
and support all of which is available on the Law       the areas of criminal justice, domestic abuse,
Society website. This covers information ranging       immigration and the definition of “key workers”       The website continues to be developed and
from a Business Continuity Toolkit, physical           as a result of interventions made by the Society.     further improvements will be made over the
safety when attending courts/police stations/          Loans were also made available to firms who had       coming months. This will include the launch
prisons, meeting regulatory requirements,              not initially qualified for them, and self employed   of “Law Society Learning”, the new Learning
dealing with guidance for practice areas such          members could be furloughed and/or be eligible        Management System which will host new bite-
as conveyancing/Wills which were impacted              for other benefits.                                   sized e-learning modules as well as full digital
in relation to electronic signatures and virtual                                                             courses which will allow members to develop
execution of documents, through to a LawTech,          I would urge you all to look at the Law Society       their own learning.
Cybersecurity and fraud prevention hub. The            website which has a great deal of information
Law Society engaged closely and often with the         that you will find useful. There is a Practical       There has already been a significant increase
government and other stakeholders, including           Framework on Return to the Office, a Safe Return      in demand for online events and it is likely more
the SRA and the Bar Council, which resulted in         to the Office Toolkit for Firms (which contains a     webinars will be provided in the future in addition
significant wins for the profession.                   risk assessment template and Covid-19 posters         to some face to face events. The lack of a

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