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Services to
Schools
Working in partnership withContents About Us Page 3 Getting a Quote Page 4 Our Packages Page 5 Finance Page 6 Health, Safety and Wellbeing Page 9 HR Advisory and Policy Page 10 Payroll Page 12 Employee Lifecycle Page 14 Insurance Page 15 Procurement Page 16 Our Additional Services Page 17 Learning and Development – CPD Page 18 Legal Service Page 19 Audit and Risk Page 20 Language Services Page 23 2
About us Our business support services include:
Finance
We provide business support services to over 500 schools and Health, safety and wellbeing
academies in Cambridgeshire, Milton Keynes and HR advisory and policy
Northamptonshire. Insurance
Payroll
You can mix and match services depending on your requirements, or Employee Lifecycle
take advantage of our tailored packages to cover all your business Procurement
needs. You will have access to our LGSS Schools Extranet where you Continuous professional
will be able to view SLAs and service documentation
development
We share best practice, implement the latest technologies and Legal
always listen to what you have to say. We regularly improve our Audit and risk management
services according to feedback. Language Services
In our 2017 customer feedback survey, 84% of customers rated us
satisfactory or above for our services.
Contact us
3Getting a Quote
Current Customers New Customers
If you are already a customer you will receive a If you have any questions about our services
bespoke quote in December each year showing your or would like us to provide you with a quote
current services and prices for the following financial please contact us with your requirements and
year. We will also provide a quote for services you the number of employees at your school
are not currently signed up for.
If you wish to continue with the same services then
you do not have to do anything, we will
automatically renew.
If there are any changes you wish to make then
please contact us
Contact us
4Our Packages 5
Finance
For over 20 years, since the introduction of local financial management, we have successfully provided schools with a wide range of
financial support to help meet efficiency savings, best value and good medium term planning.
We help schools to make a success of forward planning and financial management. We pride ourselves on working on behalf of our
schools and ensure that we work effectively with our LGSS colleagues, other parts of the Local Authority and external organisations.
Our team is professional, experienced, and approachable and has considerable expertise working with and supporting schools. We very
much look forward to working with you over the coming year.
Finance Standard
We have developed this service to be appropriate for the needs of the majority of primary,
nursery and special schools. It combines regular strategic support from your school financial
adviser with the operational backup provided by our helpline and budgeting support service.
Service includes:
A termly school visit from your school financial adviser
An additional visit to assist with the annual budget build
Advice on the financial implications of your school development plan
Advice and support with all aspects of Financial Management within schools
Policy advice for Governors and for Ofsted preparation
Telephone and email access to the Schools Finance team
Resolution of financial queries
Advice on accounting systems and procedures including coding structure in respect of
FMS6
Financial modelling
Salary calculations
Salary Profiling
Budget Building
6Finance
Enhanced Service Light Touch
This is designed for schools who like to have frequent contact with Designed for the more experienced schools wishing to avail themselves of
their school financial adviser and provides a high level of strategic operational backup, but needing less strategic advice. Please note with the Light
advice for the Head and Governors. It offers the security of effective Touch package the visit will be to assist with the building of the annual budget
operational backup, which may be extended to include a full range of and schools will have to ensure that they have the relevant information available
school-based administrative support. in advance of the scheduled visit.
Service includes: Service includes:
An agreed number of school visits from your school financial An annual visit from your school financial adviser to discuss the issues raised
adviser by your budget plan and its financial implications in the longer term
Advice on the financial implications of your school development Telephone and email access to the Schools Finance team
plan Resolution of financial queries
Support, advice and discussion of the issues arising from your
annual budget
Advice and support with regard to Financial Management in
schools
Policy advice for Governors and for Ofsted preparation
Telephone and email access to the Schools Finance team
Resolution of financial queries
Advice on accounting systems and procedures including coding
structure in respect of FMS6
Financial modelling
Salary calculations
Salary Profiling
Budget Building
7Finance Please find details of our finance additional services below Finance Staff Support This service is designed to support schools through the processes needed to successfully handle financial administration in schools. It supports both new and existing finance staff within schools. Each individual package will be tailored to the needs of the school. The types of service covered include: Production of reports and returns Ordering goods receipting and payment of invoices Cash handling, recording and banking Financial regulations and financial control standards Purchase cards Dinner money processes Finance Forums These are forums held each term at various different geographical locations which enable finance staff to receive Information on the latest financial issues impacting on schools Provide updates on best practice Hints & tips on school financial issues Presentations and guest speakers on financial issues Networking opportunities with finance staff from other schools 8
Health, Safety & Wellbeing
Health, Safety and Wellbeing for LA schools (including Foundation and Voluntary Aided) Benefit from a dedicated advisor to
Competent H&S advice and wellbeing support over the telephone or via email support your leadership team with
Bespoke training for your Leadership Team to support understanding of health, safety and wellbeing health, safety and wellbeing.
responsibilities We can support your daily enquiries,
Access to online guidance, policies and checklists advise on risk assessments and provide
Provision of model health and safety policies and procedures best practice policies that are in line
Access to the LGSS online reporting system to enable reporting of all work related incidents including with new legislation. If you need
the management of RIDDOR
additional support, we are always
Inclusion within the Council’s general membership of CLEAPSS
Initial site visit to support serious accident/incident investigation happy to come out and visit you to
An audit of health and safety management systems each academic year (Foundations and Voluntary help assess the situation.
Aided schools only) We believe in furthering your team’s
knowledge so you can make your own
There is also an option to purchase the following additional services: informed choices. To this end, we offer
Health & Safety Audit with action plan bespoke health, safety and wellbeing
CLEAPSS RPA & LGSS RPO service (secondary education only) training alongside our online reporting
Health & Safety Inspection and advice
system and phone support.
Bespoke Health & Safety Training
Assisting with the preparation of risk assessments
Undertaking workstation assessments
Bespoke Wellbeing support
Property management audit
Site specific inspections
Incident investigations
9HR Advisory & Policy
LGSS HR Advisory and Policy Team consists of qualified senior HR professionals with significant experience of providing expert advice and guidance on a
range of employment issues within the education sector. They have a detailed understanding of the employment legislation governing schools and
academies, and strive to add strategic and operational value, delivering effective business-focused solutions. Advising on and managing risk to your
school/academy, by providing meaningful pragmatic HR solutions and maintaining good employee relations.
The team are responsive to changes to national conditions of service for teaching and support staff, providing guidance and updating policies and
keeping you updated via regular communications.
The HR Advisory and Policy service includes access to a comprehensive suite of regularly reviewed policies which comply with employment legislation,
offer a best practice and straightforward approach, and have been subject to full consultation with recognised trade unions. Additionally we offer timely
advice on Occupational Health reports and guidance about absence issues and return to work, as well as recommendations about ill-health retirement.
Hourly rate services
Mediation – We can conduct independent mediation sessions which aim to resolve conflict
between two or more parties and can help to reduce formal grievances and restore working
relationships.
Training -Deliver HR skills training on a number of key HR topic areas including investigations,
absence management, etc and Employment Law updates.
Recruitment – Support with Leadership recruitment including adverts, reviewing job
descriptions and person specifications. We can also support with facilitating an assessment
day for senior positions and/or undertaking the administration in relation to recruitment to
senior posts (from advert to appointment) and psychometric testing.
Outplacement – We can provide support with CV writing and interview techniques for
employees who are displaced through redundancy
10HR Advisory & Policy
HR Advisory and Policy Annual Core Package
You will be supported by a named HR Assistant Business Partner, who will provide advice, guidance and support with HR issues, via the phone, email and face-to-
face. You Business Partner will build a strong relationship with you and your school, really understand your unique context and offer you prompt, reliable and
pragmatic advice. Your Business Partner will visit your school whenever appropriate, to support you with formal meetings with employees and trade unions.
In addition, you will have access to our online suite of policies covering all HR issues. Crucially, these policies have been subject to consultation with the relevant
trade unions meaning they are ready for you to adopt. They are regularly updated according to developing law, best practice and your feedback.
HR advice covered by this package includes the following areas:
Employment terms and conditions and pay
Absence (sickness, leave and special leave)
Disciplinary, grievance, bullying and harassment
Employee performance/capability and appraisal
Restructures, redundancy and redeployment
TUPE transfers, including support with your academy conversion (subject to continued buy-back)
Working hours and flexible working
Industrial action (strike and action short of strike)
Advice on Occupational Health referrals and reports
Provide advice in relation to Job Evaluation using HAY/NJC (as applicable).
Online access to our suite of policies, toolkits, guidance and templates, covering the full range of HR issues.
All of the above includes access to template letters, guidance and forms where necessary. You will also have:
Access to Local Authority’s job library and pay evaluation process and advice
Finally, you can rest assured that we will brief you regularly on:
Changes to the School Teachers Pay and Conditions Document and National Conditions of Service
Important changes to employment law
Changes to our policies and guidance
11Payroll
As local government shared services we understand your needs, ensuring trust and confidence in the service we
provide you.
The LGSS Transactional team provides a comprehensive employee life cycle payroll administration for new starters,
contractual changes, internal movers, leavers, and manage your payroll records.
The LGSS Payroll is a team of CIPP qualified payroll professionals and both teams have extensive knowledge of local
government terms and conditions. They deliver a seamless, customer-focused service to schools and academies to
ensure your staff are paid accurately and on time.
Supported by a dedicated payroll helpdesk that facilitates a quick and efficient query resolution process.
The team provides an end-to-end payroll service with monthly payroll runs, including the administration of travel
and expenses claims, as well as sickness and maternity pay. All third party payments (such as tax and pensions) are
fully administrated, paid, and reconciled on the school’s or academy’s behalf. Pension reporting is completed on a
monthly basis or annual as required on your behalf.
We have achieved the Customer Service excellence standards since 2016
Payroll Pay as you Go Services
Bespoke reporting e.g. pensions conversion report
Pension auto-enrolment assessment
LGPS and teachers pensions banding letters
12Payroll
Payroll Annual Package
New Bursar's half day induction to Payroll
Onsite visit with you service delivery manager upon request
A dedicated helpdesk service to provide a timely response to queries
Designated LGSS Transactions Officer, accessed via LGSS Transactions & Payroll Helpdesk
Administration of the employee lifecycle including new starters, leavers, contractual changes and all absences (e.g. maternity and sickness).
Administration of additional hours, travel and expenses claims
Monitoring of sickness and maternity with production of required schedules and letters
Monthly payroll runs
Interim payroll reports to assist schools to identify payroll corrections or adjustments before the payroll is run.
Extended payroll rectification windows
Final payroll report issued
Administration of a full range of payroll services including payment of third parties, e.g. HMRC, pensions, court orders
Update and manage monthly data collection returns for teachers pensions including starters, leavers and changes
Teachers Pensions monthly contributions breakdown uploaded to STU on your behalf
Completion of starters, leavers and changes for local government pensions
Pension related queries for LGPS and Teachers Pensions
Implementation of annual pay awards and structured pay scales
Monthly monitoring of pension auto-enrolment
LGPS and teacher pensions banding administration
Administration and distribution of payslips, P60s and P45s
13Employee Lifecycle Services
The LGSS Transactional team have extensive knowledge of local government terms and conditions, they provide a comprehensive
employee life cycle administration for new starters, contractual changes, and internal movers. Update your contracts, letters of
contractual variation and manage your payroll records. A dedicated helpdesk ensures that queries are dealt with quickly and efficiently.
They deliver a seamless, customer-focused service to schools and academies.
We have achieved Customer Service excellence standards since 2016
Employee Lifecycle Services Package Pay as you go services
A dedicated helpdesk service to provide a timely response to queries Recruitment Advertising - available on an annual subscription on the
regarding LGSS Transactional services Public Sector Jobs East job website
Designated LGSS Transactions Officer, accessed via LGSS Transactions & Online DBS Processing Service - Provision of an online DBS
Payroll Helpdesk processing site and counter signature administration service. (Please
Issuing of contracts and contractual changes, via a secure portal note that the actual cost of the DBS check itself is an additional
Provision of an online DBS processing site and counter signature charge over and above the annual contract charge. The level of the
administration service. (Please note that the actual cost of the DBS charge is dependent upon the type of DBS check carried out).
check itself is an additional charge over and above the annual contract Access to the Northamptonshire Supply Teachers Register – includes
charge. The level of the charge is dependent upon the type of DBS full DBS and pre-employment check at point of registration
check carried out). (excludes Supply Teachers' salary and on-costs)
Teachers status/Barred check
Access to the Northamptonshire Supply Teachers Register
Advertising of vacancies on the Public Sector Jobs East website
14Insurance
LGSS Insurance provides advice, guidance, and assistance in securing the right level of insurance cover
based on the individual circumstances.
The team will also assist with the claims management process and risk management.
Insurance Annual Package
Quotations for the standard cover for the 2019-20 financial year will be sent
to schools in February 2019. The quotation letter will also provide details of
the optional covers available and how to purchase them.
Quotations will only be sent to Nursery and Special schools. Cambridgeshire
primaries have formally agreed a de-delegation for the insurance provision.
Insurance Additional Support
Additional support for the provision of property and liability
risk management advice is available.
One day desktop provision is included within annual
insurance arrangement fee, further desktop provision or a
site visit can be purchased as required.
15Procurement
LGSS Procurement specialists provide simple end-to-end procurement solutions to support schools and
academies. This includes expert help on any procurement related matter from availability of contracts to advice on
tendering for services. They provide professional, independent advice to help schools and academies obtain
optimal value for money from every pound spent on goods, works and services.
Procurement Annual Package
Access to dedicated Procurement resource focused on supporting the Education
sector.
Identifying suitable suppliers of goods and services including advice on the
availability of existing contracts open to schools and academies for areas such as:
Building work, cleaning, catering, grounds maintenance, agency staff, office
equipment, energy, IT equipment and services, furniture, telecoms, MFD's (copiers)
and other education equipment and services.
Support on developing and analysing quotations received and benchmarking existing
spend to identify savings.
Best practice procurement guidance advice on European Procurement Regulations
and free access to website to advertise contract opportunities.
Updates on key procurement matters impacting schools or academies
Option for LGSS Procurement to carry out a health check on your current contract
spend to identify any savings opportunities.
16Our Additional Services 17
Learning and Development - CPD LGSS Learning & Development offers an
extensive range of high quality continuous
Safeguarding/Child protection Leadership and Governor Training
professional development, open programme
Child Protection Awareness for Governors Management New Governor Induction
Safer Recruitment Governors Preparation training courses, Governor training,
Situational Leadership
Designated Safeguarding Lead Systemic leadership for Ofsted qualifications and bespoke provision.
Designated Safeguarding Refresher training Introduction to being Working in partnership with you, our
Whole School Safeguarding training Chair professionally qualified and highly
Child sexual exploitation Head Teacher’s experienced staff provide learning &
Spotting signs of gang involvement Performance development on a pay as you go basis, so
Full suite of relevant topics available IT and
Administration you can select and purchase the support
Signs of Safety briefings
Microsoft office CPD relevant to your needs.
desktop suite Time Management See below a range of learning &
SharePoint Customer Experience development we offer. Please note our offer
Business systems Assertiveness is constantly evolving to be responsive to
e.g. e-recruitment Conflict management schools priorities and children’s needs.
For the full range of provision and to book
Apprenticeships and Qualifications Mandatory and Essential places please go to the following link:
Level 2 and 3 Award/Certificate/Diploma in Supporting Training www.lgss.co.uk/traininganddevelopment
Teaching and Learning in Schools Basic Health & Safety
Level 3 Award in Education & Training (Previously PTLLS) Manual Handing of young
Functional Skills in ICT persons
Teaching Assistant Apprenticeship Data protection
Business Administrator First Aid Awareness
Team Leader Supervisor
18Legal Service LGSS Law is a highly regarded team of
experienced and innovative legal
professionals and support staff providing
Legal Pay-as-you-use Services packages of cost effective legal advice and
Advice on employment issues such as defending claims in the employment tribunals support to a range of public and not-for-
for unfair dismissal and discrimination. profit sector clients, including schools. LGSS
Advice in respect of Transfer of Undertakings (Protection of Employment) Regulations legal services are accessible 5 days a week
2006 (TUPE) and other contractual issues encountered by schools converting to
academies.
by direct telephone call to one of up to 140
Advice on pupil behaviour and issues around responsibility. legal staff.
Our corporate and contracts expertise covers the legislation applicable to public The service’s ‘social enterprise’ status
bodies spending public funds, purchasing of products and services, hire purchase and means hourly fee levels are generally much
lease hire contracts, ICT contracts - whether for the purchase of hardware, services, lower than those charged by the private
managed services or software, construction contracts, intellectual property law, sector, and because LGSS Law acts for
copyright and licensing. schools, academies and other public bodies
We can assist with the incorporation of companies and compliance issues for directors
and company secretaries.
across two counties, its lawyers have
Workshops covering becoming a director, including personal responsibilities and substantial knowledge and expertise in
pitfalls. these specialist areas.
Our property lawyers are able to advise on the full range of property matters including
licenses to occupy and leasing arrangements.
We also assist with constitutional matters, and advise on the process for decision
making and good governance.
Our litigation team can provide support on a range of civil claims, including debt
recovery and in the criminal courts, as necessary. Our service includes representing
academies in all Courts and Tribunals.
19Audit and Risk
The LGSS Internal Audit team is experienced and qualified to provide a highly specialised and professional service to schools.
LGSS Internal Audit services are tailored to provide an assurance to Governing Bodies on:
Financial Management and Safer Recruitment controls and how well these are operating in practice;
The adequacy and application of the school’s Counter Fraud strategies;
How well the school’s key risks are identified and managed;
The final report will also give advice and guidance on how to improve your controls in order to help in the achievement of
the school’s aims and objectives.
Comprehensive Audit Thematic Audit of Safer Recruitment
The audit will include key areas of and Payroll
governance of financial management The audit will include a review of
including compliance with the Local recruitment and payroll administration,
Authority / Education Funding Authority from advert to the employee’s first pay
regulations, relevant legislation, the day, to ensure compliance with DfE
Governing Body’s policies and procedures, Keeping Children Safe in Education
financial systems controls, safer Guidance, and the school’s recruitment
recruitment, payroll, procurement of goods policies.
and services, value for money, income, The audit will focus on the selection
insurance and counter fraud controls. processes, safer recruitment checks, and
payroll controls to prevent incorrect
payments and fraud.
20Audit and Risk
Thematic Audit of Purchasing and Payments New Head Teacher / Chair Bespoke Audits
The audit will include a review of the schools of Finance/Chair of In addition to the above options we
procurement practices to secure value for money, Governors would be happy to work with you to
compliance with financial regulations, financial An on-site visit to provide advice agree the terms of reference for any
procedures and statutory requirements. and guidance on internal control alternative work you may wish us to
A review of controls over the procurement process issues and the management undertake.
from ordering to payment. checks required for key financial
The management of procurement cards, petty cash and other systems within the
and bank accounts to prevent fraud. school.
Thematic Audit of Governance of Financial Support to Audit
Management Committee/ Finance
Covering key areas of governance of financial Committee
management including compliance with funding A review of the role of the
authority regulations and relevant legislation, committee and its
financial systems controls, and counter fraud effectiveness.
controls.
21Audit and Risk
Counter Fraud Services Risk Workshop IT Security Review
Prevention – Identify the risks and develop a A one day course offering an introduction to risk Undertake an independent controls
strategy management strategies including risk management assessment covering the following
One day risk identification assessment policies, procedures and risk assessments. We can help aspects of your IT network:
Fraud awareness training schools develop a risk register that will enable the Access controls
Consultation review of strategy with a view Headteacher or the School Business Manager to Back up arrangements
to deterring fraud by increasing the anti- identify, commit resources to and monitor the control Business continuity
fraud culture of the most significant risks the school faces. The Disaster recovery
outcomes will include: Data Protection
Detection – Pro-active Documentary evidence that the school is Use of Hardware
Data matching to validate data identifying and managing risks Virus protection
Data analysis. Increase controls and A control document to ensure risk assessments are Policies
checking being completed and reviewed as necessary Training
Identification of who owns the risk assessments
Investigation – Responsive case specific Identification of any significant risks that are not We will then provide advice and support
Investigation and recommendations to being reduced to as low as reasonably practicable to address any vulnerabilities identified.
improve the control environment
Interviewing Identification of any further control measures that are
Criminal case preparation required to be taken.
Liaison and resolution with HR provider
Investigation reports with assessment
summary, recommendation options.
22Language Services
With over 350 qualified interpreters we have the largest network of interpreters in the east of England.
We offer face to face, telephone and written translation and interpretation services in over 240
languages.
We have a trusted reputation with over 30 years of industry experience. All our language experts are
fully qualified and Disclosure and Barring Service cleared, so they can be relied on to work with the
strictest codes of confidentiality and impartiality.
Services we provide: To book a translation or face-to-face
interpretation call 01908 253 253, Monday -
24/7 confidential service Friday, 9.00am to 5.00pm or email
On-demand telephone interpretation service available 365 days a
interpreters@milton-keynes.gov.uk For out
year through a dedicated phone line
British Sign Language, Braille and lip speaking of hours please call 01908 311773
Face to face, verbal and written translations for all document types
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