Serviced Apartment Sector Guide 2018 - The UK's fastest growing hospitality sector - Emerging Property
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Sector overview What are serviced apartments? A serviced apartment is a fully furnished property, available for both short-term and long-term stays. This flexible accommodation option comes inclusive of all bills and provides a range of hotel-like services, such as housekeeping, reception and 24-hour customer service. There is also often a range of appealing onsite facilities, including swimming pools, gyms, restaurants and bars. 2
Sector overview Serviced Apartment Sector Guide 2018 Serviced apartments are a relatively new form of visitor They have also capitalised on changing consumer preferences, the accommodation that have existed for just over a decade. rise of the sharing economy and a shift in demand away from the traditional hotel sector. Today, they represent the UK’s fastest growing hospitality sector and have been recognised as one of the most secure and highest Total investment volumes in the UK have grown from £7.3 million in yielding assets over the last few years (Savills). Average annual 2008 to £325 million in 2015, while the sector now accounts for 6% of NET yields sit between 6.5% and 9.5% - higher than hotels (ASAP). hotel investment volumes - up from just 2% in 2011 (JLL). As a result of the UK’s popularity as a global holiday destination, Occupancy levels overtook hotels in 2016 ever-increasing visitor numbers and a shortage of tourist accommodation to meet the needs of modern travellers, property Longer length of stay (up to 365 days a year) ensures a more investors benefit from sustained demand, positive rental growth stable cash flow than hotels and reliable high yields. 3
The UK tourism sector Tourism is one of the largest increase of 4.4% (VisitBritain). Last industries in the UK. It is the year was also the 11th consecutive Year Number of visits (m) Spend (£bn) country’s third largest employer and record-breaking year for visitor 2003 24,715 £11,855 has been responsible for a third of spending. all new jobs created nationally since 2004 27,755 £13,947 2010. This demand shows no sign of 2005 29,970 £14,248 slowing down, with a record 41.7 The sector is worth £127 billion to million visitors expected in 2018 2006 32,173 £16,002 the economy each year - equivalent (VisitBritain). to 9% of the country’s gross 2007 32,778 £15,960 domestic product, and is the fifth The decreased value of sterling, 2008 31,888 £16,323 largest export earner (Deloitte). better value for money compared with previous years and popularity 2009 29,889 £16,592 The UK is the seventh most visited of shows such as Game of Thrones 2010 29,803 £16,899 country in the world, with a record and The Crown are driving overseas 39.9 million visits in 2017 - an annual visitor numbers in 2018. 2011 30,798 £17,998 2012 31,084 £18,640 UK serviced apartments transactions 2013 32,692 £21,258 £350 2014 34,377 £21,849 £250 2015 36,115 £22,072 Millions £150 2016 37,609 £22,543 £50 0 2017 39,865 £25,071 2008 2009 2010 2011 2012 2013 2014 2015 4
The UK tourism sector Top 10 source Country Spend (£ million) % of total spend countries by visitor spend 1. US £3,354 15% 2. Germany £1,490 7% In total, there were over a 3. France £1,372 6% third more more visitors to the UK last year than in 2010 4. Australia £1,060 5% 5. Republic of Ireland £1,059 5% 19.6 million visits were 6. Spain £992 4% recorded from the EU Q1-3 2017 - up 4% on 2016 7. Italy £980 4% 8. Switzerland £792 4% 3.8 million American tourists 9. Holland £714 3% visited the UK Q1-3 2017 - a 14% annual increase 10. Canada £634 3% 5
Domestic tourism Domestic tourism had a very strong 2017, with searches and bookings 23.8% higher than the same period in 2016 (Sojern travel Isle of Wight marketing group). This is backed up by research from Airbnb, showing that 83% of Britons are choosing to holiday in the UK this year: Top 5 reasons for holidaying domestically Less stressful than going abroad Scenery as beautiful as anywhere else So much still to discover domestically Landscapes not as beautiful abroad Cheaper to stay in the UK this year Source - Airbnb Spending by this group has risen from around £16 billion in 2006 to nearly £20 billion in 2016. Looking forward, the sector is predicted to grow by 2.9% every year until 2025 – outpacing the national economy (Local Government Association). 6
Britain better value than ever As a result of the Brexit referendum, the pound dropped to a 30- The UK market is ripe for development and has been the nation’s year low against the dollar - and nearly 2 years on, it has still not fastest growing hospitality sector since 2014 (Savills). Supply now returned to previous levels. sits at 19,000 units - 81% higher than the figure back in 2008. This means that this ever-increasing number of overseas visitors are The UK leads Europe’s pipeline of serviced apartments, accounting enjoying extremely favourable exchange rates. Enquiries to airlines for 41% of the 10,000 planned units (HVS Hospitality Intelligence). and UK tourist boards have rocketed, especially from China and the US. Supply of serviced apartments Source - GSAIR And since foreign holidays now cost about £245 more for the 2008 2016 average British family of four, domestic tourism is experiencing a Worldwide 401,998 826,759 huge upturn (Travel Supermarket). Europe 43,687 114,021 UK 10,500 19,000 Global supply Occupancy going from strength to The global volume of serviced apartments doubled between 2008 and 2016 to nearly 827,000 units (Global Serviced Apartments strength Industry Report 2016/17). UK serviced apartments averaged an 81% occupancy rate in 2016 - outperforming hotel rooms at 77.2%. Europe has experienced a 250% increase in serviced apartments supply during this time, with 114,000 units spread across the And with 94% of operators reporting that demand in their continent. regions is increasing, compared to 77% in 2011, accommodation requirements continue to outstrip supply (JLL). Despite this impressive growth, the supply still continues to be far from sufficient in meeting the demand from Europe’s 593 million Outside London, serviced apartments currently make up only 1.8% visitors. of rooms across the country. 7
Why are tourists choosing serviced apartments? There are a number of different groups that benefit from the enhanced flexibility and cost-effectiveness of serviced apartments - as well as the potential for longer-term stays. 3 Cost-effective travel option - not only are serviced apartments more economical for families and larger groups, but with the ability to cook and wash clothes in your own apartment they also keep holiday costs down Business travellers have become increasingly reliant on such 4 accommodation, with more frequent work-related travel on a Privacy - serviced apartments generally have a once or global scale. twice-weekly housekeeping service, which is enough to keep everything spick and span without the hassle of daily intrusion that is part of the hotel experience Also, families and large groups, who often find hotels both difficult and expensive - sharing rooms with young children or forking out for several rooms for individuals is never ideal - benefit from the increased space An impressive 88% of and sleeping options present in serviced apartments. companies are now The chance to ‘live like a local’ or find an affordable room in a prime utilising these cost- location has tempted many a visitor away from hotels and into the effective and flexible arms of peer-to-peer apartment rental sites. accommodation 1 options (GSAIR More space to play with - on average, serviced apartments offer at least 30% more space than hotel rooms of the same 2016/17), with overseas price corporate travel expected to increase 2 Comfortable home-from-home experience - with well-equipped living rooms and kitchens, guests can really settle in 50% between now and 2020 (PwC) 88% 50% 8
The Airbnb effect Airbnb is the world’s leading marketplace for private tourist accommodation – a sector that will represent 19% of global rental bookings in 2018 (SIG). With the number of customers in Europe expected to reach 24 million by 2020, Airbnb is increasing awareness about private home-from-home accommodation. The unique features of serviced apartments appeal to this emerging group of travellers. In terms of their market position, serviced apartments provide a bridge between hotels and Airbnb. They offer the services and facilities of a hotel, while also providing home-from-home comforts - with equipped kitchens, comfy living spaces and multiple bedrooms. Short-term rental sites are facing increasing legal opposition across the world, as cities grapple with the impact of the Airbnb boom on local housing and hospitality operators. 9
Investment showcase Westbeach, Devon New build serviced apartments Available from £160,000 Westbeach, Devon offers the rare opportunity to purchase a brand new beachside apartment, with proven performance levels from two operational phases. All guests and residents will have access to the property’s excellent onsite facilities, including indoor and rooftop swimming pools, luxury Spa, a restaurant and fully-licensed bar. Buyers benefit from an impressive 8-10% NET fixed income for 10 years, with full leasehold ownership and flexible resale options. Contracts are tied directly to an established company and come with a 10-year build warranty. 8 % NET 10 % NET Annual income Annual income Zero costs during fixed Discover more about this property (years 1-5) (years 6-10) income agreement 10
Investment showcase Ilfracombe Holiday Park Operational serviced apartments Available from £59,500 Ilfracombe Holiday Park is a well-established development in the UK’s most popular tourist region. Despite its popularity among visitors to North Devon’s coastal hub, our experienced developer has been upgrading every aspect of this holiday park since purchasing the site last year. This includes a new onsite management team, a full internal and external refurbishment and new facilities throughout. The holiday park boasts a prime hilltop position overlooking Ilfracombe and the Atlantic ocean, with the harbour, beach, town centre, all restaurants and bars within walking distance. Other great attractions are also just a short drive away. 10 % NET 12 % NET Discover more about this property Immediate & Annual income Annual income effortless income (years 1-5) (years 6-10) 11
The US has an equally thriving serviced apartments sector Lakeside Serviced Apartments Resort & Spa Rental-ready US property investment Available from $311,900 The Lakeside is our new build development of luxury serviced apartments in Orlando – the number 1 US tourist destination and the most visited city in the world (Guinness World Record 2016). With America’s Best Builder constructing the property and Benchmark Hospitality – a top 20 US management company – operating onsite, this 106-acre development was one of the 12 most anticipated US hotel openings in 2017. The Lakeside is the first destination resort in the last area of Greater Orlando with development potential. Less than 10 minutes from Disney, its excellent facilities include a fully equipped waterpark, four restaurants, fitness centre and luxury Spa. Discover more about this property 9.4%+ NET annual Flexible personal Priced at 40% below income usage market value 12
Why choose Emerging Property? Emerging Property provide sector-leading SS Luxury serviced apartments & purpose built student accommodation returns of 8-12% NET in the UK's top performing yield-driven asset classes. SS Experienced developer with national award for build quality The handpicked method through which we SS Proven delivery of sector-high NET yields select our properties ensures sustained demand in prime regional locations. SS Transferable fixed income periods provide flexible resale options (in UK) Member of the Property Ombudsman All our properties are fully managed by specialist The Property Ombudsman (TPO) is a UK government approved organisation that onsite teams - every detail, every day - ensuring ensures better consumer protection for home buyers and sellers, landlords and tenants an effortless income. 13
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