SERVICE & RATE GUIDE 2023 - BERMUDA DHL EXPRESS
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DHL EXPRESS SERVICE & RATE GUIDE 2023 BERMUDA GET STARTED Connecting Your World Dear Customer Sustainability Service Offering How to Ship with DHL Express Digitalization Zones and Rates Ready to ship? Get a quote from MyDHL+
CONNECTING YOUR WORLD
Operating in 320+
220+
countries and
aircraft
territories worldwide
2,300+
flights per day
3,400+ 34,600+
facilities
vehicles
111,800+ Service Points
523
By the year 2050,
million+
shipments per year
120,000+
Deutsche Post DHL Group
aims to achieve net zero
emissions logistics employees
370+
TAPA* certifications
Figures are global and are approximate as of the end of 2021
*TAPA = Transported Asset Protection Association
DEAR CUSTOMER
Welcome to the DHL Express Service and Rate Guide 2023. Use this guide to learn how DHL Express products, services and tools can
meet your logistics needs. DHL Express is the global market leader and a specialist in Time Definite International (TDI) shipping and
courier delivery. We have been building and continuously improving for over 50 years through our team of 120,000 Certified
International Specialists, helping more than 2.7 million customers globally.
The world has been buffeted by COVID-19 since 2020. We are As part of Strategy 2025, we continue to earmark Digitalization
proud that DPDHL, having enabled supply chains to move more – which we define as the conscious application of technology
than 2.5 billion vaccine doses so far, continues to contribute to the and enablement of people, as a means to improve – as a key
solution – and we are adapting every day to a still-evolving enabler to reach the next level of excellence for our customers,
situation. Apart from the pandemic, the Ukraine crisis has also for our employees and to drive operational efficiency. Read
added material complexity to global logistics. about some of the key developments on pages 15 and 16 and
how they benefit you. Try some of them out at MyDHL+ if you
In response to these and other uncontrollable events, we continue haven’t already!
to make significant investments to reinforce the resilience of our
global network and secure critical supply chains – thereby We strive to successfully continue our partnership and remain
continuing to prove our ability to offer reliable services to our committed to supporting your business anytime and anywhere.
customers globally. As an example, we invested in the expansion Globalization remains a powerful force and we invite you to read
of our air network, with new airline collaborations with Cargojet the first edition of the global DHL Trade Growth Atlas report,
and Singapore Airlines in addition to the acquisition of six Boeing which we hope will become a go-to resource for understanding
777F aircraft. Investments like these allow us to grow the DHL and navigating shifts in the global trade landscape – see page 7
network and improve service quality for you – our customer. for more. Thank you for trusting us to be your Logistics Partner
of Choice! Tell us how we can support you further – please
Environmental responsibility continues to be a pillar of our reach out to us on MyDHL+ or by calling Customer Service on
long‑term strategy through the DPDHL Sustainability Roadmap. +1 (441) 294-4848.
In 2022 we signed ground-breaking agreements with bp and
Neste to increase our use of Sustainable Aviation Fuel (SAF). Sincerely,
We continue to accelerate the electrification of our last-mile fleet
while investing in next-generation technology such as the all-
electric Alice airplane, designing and constructing carbon neutral Bricen Hakeman
buildings and offering a portfolio of green products. Read more Country Manager
about this on page 4 and on the DPDHL Sustainability portal. DHL Express Bermuda
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SUSTAINABILITY Service Offering
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Everything we do is to serve
one purpose: Connecting
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Export Import Domestic Enabling Your Optional Surcharges Customs
Services Services Services Growth Services Services
Our core services are Time Definite International (TDI) and offer you secure door-to-door delivery of goods and documents to and
from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day,
our services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or
up to 150 lb and shipments up to 6,600 lb. second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express guarantee* and is suitable for pieces up to 66 lb and shipments
delivery company. up to 660 lb.
DHL Express 12:00
With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for pieces up to
150 lb and shipments up to 660 lb.
Our international services at a glance
DHL Express 9:00
DHL Express Worldwide DHL Express 12:00
(10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00
Service description the next possible on the next possible (10:30 to the USA) on the
business day business day next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 147 89
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 150 lb 150 lb 66 lb
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)** 47.2 x 31.5 x 31.5 in 47.2 x 31.5 x 31.5 in 47.2 x 31.5 x 31.5 in
Maximum pallet weight 2,200 lb Pallets not accepted Pallets not accepted
Maximum shipment weight 6,600 lb 660 lb 660 lb
Maximum pallet dimensions (L x W x H) 118 x 79 x 63 in Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see mydhl.express.dhl for details.
**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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Services Services Services Growth Services Services
IMPORT SERVICES
With the DHL Express Worldwide Import product, you can
import shipments from over 220 countries and territories in the
world. This is more than any other express delivery company can
offer. What’s more, customers in, say, the USA can order an
import from China not just to the USA, but to any other
destinations as well – we call this a Third Country shipment.
You are in full control, and able to manage all aspects of your
imports in a very simple way. For your peace of mind, we provide
a wide range of customs support and services.
If you need a faster delivery, our DHL Express 12:00 and DHL
Express 9:00 services are available for import as well. You can
order an import from another country, to be delivered to your
country or any other destination, by using our dedicated
electronic shipping solution for imports. You will have one
account number, one invoice in a single currency and a fixed
price that means you know exactly what you will pay.
DOMESTIC SERVICES
If you want to ship documents or goods within your own country,
we can offer our Time Definite Domestic products with delivery
time guarantee of the end of the next possible business day.
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GLOBAL TRADE AND YOU
A series of crises has put international trade at the center of the debate about economic growth
and resilience. What are the current prospects for globalization and trade? Is there cause for
concern? Is trade still an attractive source of growth? We deep dived into the data and conducted
a thorough, fact-based analysis – and the results might just surprise you. In partnership with
NYU Stern’s Center for the Future of Management and its DHL Initiative on Globalization, the
‘DHL Trade Growth Atlas’ examines global trade growth trends and the trade patterns of
173 countries worldwide that combined make up more than 99% of world trade, GDP and
population. Despite recent shocks and worsening macroeconomic conditions in much of the
world, the study overall gives an upbeat assessment of the prospects for future trade growth.
We know the value of understanding the long-term global trade landscape for navigating short-
term shifts in economic and trade growth. We help our customers make sense of what this means
for their business to maximize the enormous potential of globalization and international trade.
Global trade Trade likely to grow Shift in mix of
surprisingly faster in 2022 and products traded by
resilient through 2023 than in advanced vs.
COVID-19 pandemic previous decade emerging
economies
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
Discover and grow International e-commerce Fast, flexible and easy
Visit dhl.com/discover to learn more We help our customers go global with Consumers expect everything
about how DHL helps e-commerce ease and speed to maximize the ‘on demand’ – anytime, anywhere.
companies ranging from start-ups to enormous potential of international DHL shipping options give customers a
large enterprises, advising them on how e-commerce. DHL supports our distinct competitive edge: over 90% of
to grow internationally. Our e-commerce customers’ international growth with: online consumers look at the available
focussed country guides, white papers n Global reach delivery options before going to the
such as ‘The UItimate B2B E-Commerce n Express delivery options checkout, and their decision is influenced
Guide’, customer and trend research and by delivery speed, flexibility and ease.
n Flexible delivery options for receivers
market intelligence tools can enable you (see ‘On Demand Delivery’ on page 15)
to better understand your customers and
n Duty billing options and customs
their shipping requirements to take the
expertise
next step in your e-commerce journey.
n Consultative advice for our customers
on how to increase sales and grow
cross-border
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OPTIONAL SERVICES View charges ensure your shipment is not re-directed, or delivered at an
alternative address.
DHL Express offers a wide range of optional services – Printed Invoice
from non‑standard deliveries and billing options to climate This service is for customers who require a paper invoice where
neutral shipping. e-billing is the agreed standard. This service provides flexibility
for a different invoicing method than what is already agreed.
Dedicated Pickup and Delivery
If your business needs a dedicated vehicle to collect or deliver Residential Address
unusual shipments, or a pickup or delivery outside normal Customers shipping to a home or private residence can activate
business hours, we can arrange this. specific delivery options by designating the delivery address as
residential. For such shipments, DHL Express will proactively
Shipment Preparation
notify the receiver via email or SMS about the shipment’s
This is a convenient, fast and reliable service for seasonal
progress. Receivers can then select the most suitable delivery
or irregular shipments that require extra resources for their
option via On Demand Delivery.
preparation. DHL manages the entire process of waybill
preparation, content selection, labeling and packaging, GoGreen Climate Neutral
then sends the shipments to the designated addresses. This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level and
Saturday Delivery
subsequently offset these emissions through approved
We offer Saturday delivery services to key cities in more than
environmental programs. The whole process is verified annually
70 countries.
by an independent body accredited by the Société Générale de
Surveillance (SGS). DHL can also provide reports for either a
Shipment Value Protection
high level estimate or a detailed carbon footprint.
We recommend this comprehensive protection for your valuable
or personal shipments, giving you peace of mind in the unlikely
Change of Billing
event of physical damage or loss.
This applies when a customer requests a change of defined
billing information on an already issued invoice, which will result
Extended Liability
in a reissuing of the invoice and, in case of an account change,
If you are sending valuable documents such as passports, visa
crediting of the old account and debiting of the new.
applications or regulatory certificates you can extend the DHL
standard liability with this service. It provides coverage and
Neutral Delivery
compensation in the case of loss or damage.
This service allows for the delivery of non-document shipments,
without any value of the product being shared or exposed to
Direct Signature
the receiver, since the commercial invoice is removed prior
If you are sending sensitive documents or high value contents
to delivery.
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
DUTY BILLING SERVICES
Duty Tax Paid Duty Tax Importer Duty Tax Receiver
At the customer’s request, DHL clears the At the customer’s request, DHL clears the This service covers any import of a non-
shipment at destination and arranges for shipment at destination and arranges for document shipment for which DHL has
the applicable import duties, taxes and any applicable import duties, taxes and used its own credit line with Customs to
regulatory charges to be invoiced to a regulatory charges to be invoiced to the advance or guarantee the payment of
specified DHL account at origin or third importer’s specified DHL account at duties, taxes or regulatory charges on
country, rather than the receiver of the destination. The duty tax payer will be behalf of importers and consumers with
shipment being billed at destination. The invoiced an extra charge based on a flat whom DHL has no contract. An extra
duty tax payer will be invoiced an extra rate or a percentage of the fiscal charges charge based on a minimum rate or a
charge based on a flat rate or a percentage that were advanced. The shipper must percentage of the fiscal charges that were
of the fiscal charges that were paid. provide the importer’s address details, tax advanced or guaranteed is billed to the
ID and the account number to be billed. duty tax payer.
For a full list of optional services, please visit mydhl.express.dhl.
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SURCHARGES View charges
In order to maintain a consistently high level of service, in Security Charges
specific circumstances DHL Express levies a surcharge for Additional surcharges may apply when shipping from or to a
exceptional activities, ensuring that these surcharges are fair for destination country where DHL is operating at elevated risk due
all of our customers. to continuous state of war, civil unrest, or continuous threats
from terrorism (Elevated Risk), or when shipping from or to a
Fuel Surcharge destination country that is subject to trade restrictions imposed
This variable surcharge is applied to the weight charge of each by the UN Security Council (Restricted Destination).
shipment and any transportation related surcharges. It is
derived from publicly available fuel oil indices that are also Emergency Situation
shown on the DHL Express website at mydhl.express.dhl. A temporary surcharge, which allows us to cover operating cost
The charge is calibrated every month to the oil price that was increases due to an emergency situation out of DHL’s control.
current two months prior to the billing month. Change in market dynamics and air capacity availability is
reflected through regular price adjustments.
Remote Area
This surcharge applies when a shipment is collected from Peak Season
or delivered to a location that is distant or difficult to serve. A temporary surcharge, which allows us to cover part of the
operating cost increases resulting from necessary network
Overweight Piece adjustments during Peak Season.
A fixed surcharge is applied to every piece, including a pallet that
exceeds a scale or volumetric weight of 150 lb. Bulk Packaging and Plastic Flyer Stack
Charges apply for all DHL standard packaging items including
Oversize Piece plastic flyers provided in bulk or stacks.
This fixed surcharge applies to every piece, including a pallet,
with a single dimension in excess of 48 in.
Non-Stackable Pallet
This fixed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or
because of its shape, content or packaging. This surcharge does
not apply to pieces below 66 lb.
Dangerous Goods
DHL can carry acceptable quantities of dangerous goods or
hazardous materials. Packages containing dangerous goods
materials will be assessed and a service charge will be applied
accordingly. Additional charges may also apply.
Address Correction
This fixed surcharge is applied to any shipment that has an
incorrect delivery address at the time of pickup and the delivery
cannot be fulfilled after making efforts at the destination to
determine the correct address.
Data Entry
This fixed surcharge applies for each shipment consigned with
non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.
For a full list of surcharges, please visit mydhl.express.dhl.
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CUSTOMS SERVICES View charges
DHL Express is the international specialist in shipping, with Export Declaration
extensive knowledge and experience of dealing with customs Applies in countries where an export declaration is required for
topics worldwide. For your peace of mind, we provide a wide shipments containing controlled commodities or exceeding a
range of customs support for standard as well as non-routine certain weight. Depending on origin country, shippers that
customs-clearance processes. By making sure that clearance is submit a declaration online may avoid the local charge.
a smooth and efficient process, we ensure your shipments arrive
as quickly as possible, and leave you free to focus on your core Multiline Entry
business. With our online tool (tas.dhl.com) we provide essential A service charge will be assessed for multiline item entries. An
customs information to help you prepare your shipments. example would be – one shipment with multiple products or
multiple invoices. All products require identification and must be
Broker Notification classified under separate harmonized tariff numbers.
At the importer’s request, DHL will provide the necessary
paperwork to the customer’s designated broker to perform the Permits and Licenses
import clearance and resume the delivery to the final destination To accelerate import of selected controlled commodities, such
once the clearance is completed. DHL is subsequently not as medical devices, pharmaceuticals, computer monitors, laser
responsible for the timeliness of the submission to customs or CD players, cosmetics, eyeglasses, food and food products,
for the release of the shipment. DHL is required to file specific information in order to obtain the
required import permits or licenses.
Release to Broker
At the importer’s request, the release of a DHL Express shipment Other Government Agency
to the customer’s designated customs broker of choice. DHL will At request, DHL will arrange the completion of Veterinary,
transfer the responsibility for a shipment and related customs Health or Phytosanitary controls at the First Point of Entry in a
documentation to the customer’s nominated broker for country or a Customs Union, typically required when importing
clearance and last mile delivery. animal products, plants, seeds, or pharmaceutical products.
Processing Fee Temporary Import Export
Clearance procedures when importing goods that comply with At Customer’s request DHL facilitates the temporary import/
the regulatory requirements and with an aggregated declaration export of goods by submitting required documents such as an
value or weight within the limits set by destination customs ATA Carnet and adhering to required clearance procedures as
authorities. specified by Customs.
Non-Routine Entry
Applies when shipments are subject to non-routine clearance
procedures, due to their value, weight and/or commodity as
defined by destination Customs Authorities. May also apply in
selected countries where DHL is legally obliged to outsource
formal clearance entries to a licensed third party broker.
Bonded Storage
Storage charges apply when the shipment cannot be released by
customs due to inaccurate or missing paperwork. Charges take
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.
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PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
n Please weigh and measure your shipment.
n If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight,
the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA
method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in inches, then
divide the total sum by 139 for each piece in the shipment.
n Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation.
2 Documentation required: waybill
n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece.
This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually
numbered to allow you to track your shipment from collection through to delivery.
n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as
well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.
3 Documentation required: invoice
n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used
by customs authorities to assess if duties or taxes are payable.
n A commercial invoice is used when goods are part of a commercial transaction or intended for resale.
n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).12 DHL Service & Rate Guide 2023: Bermuda
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PREPARING YOUR SHIPMENT INVOICE
Your invoice will require the following details:
1. BANK DETAILS 5. TOTAL DECLARED VALUE 7. INCOTERM
These are the bank details that will This is the total value of the transaction Insert the Incoterm that best describes
be used for the transaction between for customs purposes based on the the terms of the transaction. For
the seller and buyer. These details are Incoterm selected. The total declared example, DAP (Delivered At Place).
not required for non-commercial/ value should include freight and
proforma invoices. insurance charges if the seller is 8. REASON FOR EXPORT
responsible for these two elements. This could be: For Sale; For Repair;
2. DESCRIPTION After Repair; Gift; Sample;
Generic or broad descriptions are no 6. TYPE OF EXPORT Personal Use Not For Resale;
longer permitted and are likely to The options are: (1) Permanent; Replacement; Intercompany Transfer;
cause delays. Descriptions should (2) Temporary; and (3) Repair & or Personal Effects.
include the items, how many there are, Return.
what they are made of, and what they
will be used for. Describing items as
‘samples’, ‘parts’ or ‘electronics’ is not
acceptable for customs classification,
safety and security reasons. Instead of Commercial Exporter
‘electronics’, for example, use a invoice Tax ID/VAT number
description such as ‘television’. Bank details Date
1. Waybill number
Invoice number
3. COMMODITY CODE
Exporter code
This is the product identification code
used by the exporting country to Importer (bill to) Receiver if different from Importer
classify the goods to be exported. Tax ID/VAT number
It assists clearance and avoids delays. Shipment reference
4. COUNTRY OF MANUFACTURE/ORIGIN Full description
of goods
Commodity
code
Item
quantity
Unit value
[Currency]
Subtotal
value
Net weight Country of
manufacture/
This relates to the place of [Currency] origin
manufacture, not the country of export. 2. 3. 4.
If items are manufactured in more than
one country, please list the origins.
Freight
Insurance
Total declared value/currency Total net weight/lb(s)
5.
Total pieces Total gross weight/lb(s)
6. Type of export
7. Incoterms
8. Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
Position in company Signature
Company stamp13 DHL Service & Rate Guide 2023: Bermuda
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PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
n Securely fix a waybill to each piece in your shipment. additional prohibited items specified by the country of
The waybill can be thought of as the shipment’s airline destination. DHL may at its sole discretion refuse to carry other
ticket and it will delay delivery if it becomes separated from items not listed below.
your shipment n Bullion (of any precious metal)
n The barcodes on the waybill are scanned at numerous points n Cannabis
during your shipment’s journey. Please ensure the barcode is
n Cash (legal tender – bank notes, currency notes and coins)
flat and not covered by tape, shrinkwrap or strapping
n Complete firearms, ammunition, explosives/explosive
n Place a waybill on the top or side of each piece in your
devices including inert explosives and test pieces, air guns,
shipment and please ensure it does not overlap the corners
replica and imitation firearms
or edges of boxes
n Human remains or ashes in any form
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible n Hunting (animal) trophies, animal parts such as ivory and
from the corners of boxes shark’s fin, animal remains or ashes, or animal by-products
and derived products not intended for human consumption,
n To prevent injury to our employees, please pay special
prohibited for movement by the Convention on International
attention to the packaging of sharp items. There should not
Trade in Endangered Species of Wild Fauna and Flora
be any possibility of the contents piercing the packaging
(CITES) and/or local law
n Any individual pieces over 150 lb should be placed on a
n Illegal goods, such as counterfeit goods and narcotics
pallet. If you are sending a multi-piece shipment, it is not
necessary to place the individual pieces on a pallet unless n Live animals (including but not limited to mammals, reptiles,
they exceed 150 lb. For example, a shipment comprising fish, invertebrates, amphibians, birds, insects, larvae and
four 55 lb pieces does not have to be placed on a pallet pupae)
n Loose lithium metal batteries under IATA PI968 section II
DHL packaging n Loose precious and semi-precious stones (cut or un-cut,
We offer a range of high-quality DHL-branded packaging items, polished or un-polished)
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information please refer to the Packing Guide
available on mydhl.express.dhl.14 DHL Service & Rate Guide 2023: Bermuda
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Restricted Items
The following items will NOT be accepted for carriage unless Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items regulations
approved for carriage will be recorded in writing with the n Financial and monetary commodities – examples include
customer. but are not limited to activated SIM cards for mobile phones,
blank or activated credit or cash dispenser cards, blank
n Air guns, tasers, imitation or replica firearms, firearm
checks, event tickets, lottery tickets, money or postal orders,
parts and replica ammunition (includes rifle butts, trigger
pre-paid phone cards, tickets (blank stock), traveler’s checks,
mechanisms, screws/bolts etc which are manufactured for
vouchers/tokens, unused stamps etc. Applicable to all
the sole purpose of creating a functional firearm)
shipments valued in excess of €500,000
n Antiques and works of art with a shipment value in excess
n Furs
of €500,000
n Jewelry and watches and with individual values in excess of
n Banderols/Tax stickers with a shipment value in excess
€5,000. The shipment must not exceed €100,000
of €500,000
n C
igarettes, cigars, tobacco products and electronic cigarettes
with a shipment value in excess of €500,000 PAYING FOR YOUR SHIPMENT
n C
ommemorative coins and medals with an individual value
or total shipment value of €2,000 or more are restricted You can pay for DHL Express services either with cash,
for carriage a credit card or by bank transfer. You can open an account with
DHL Express to pay via bank transfer; and all account customers
n D
angerous/hazardous goods including but not limited to
perfumes, aftershaves, aerosols, flammable substances, receive invoices on a pre-agreed basis. For more details, please
dry ice, biological substances, UN classified dangerous get in touch with a Customer Service Advisor at your local
goods and any goods specified as such under International DHL Express office or go to mydhl.express.dhl.
Air Transport Association regulations (“IATA”), the15 DHL Service & Rate Guide 2023: Bermuda
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DIGITALIZATION Service Offering
How to Ship with DHL Express
u Digitalization
Zones and Rates
Digitalization is one of the most important trends impacting
logistics, and it is one of the key pillars of DPDHL’s Strategy
2025. Through digitalization we bring benefits for our
MYDHL+ mydhl.express.dhl
customers, our operations and our own people. MyDHL+ re-imagines the way the shipping business
does business, by combining the tools and services our
We invest continually in market-leading technologies to help customers use most. With its mobile friendly and
our customers to manage and monitor shipments, create intuitive interface, customers can now import, export,
shipping labels, get quotes, schedule courier pickups, connect schedule a pickup, track shipments and pay bills more
with us and more. Digitalizing our operations provides more quickly than ever – all in one visit, with one password
transparency, allowing us to better anticipate and meet our and zero headaches. MyDHL+ makes it incredibly easy
customers’ needs. to navigate the complexities of international shipping.
ON DEMAND DELIVERY
DHL’s On Demand Delivery tool keeps
receivers informed of shipment progress,
allowing them to reschedule, reroute,
release or conveniently collect from a DHL
Service Point. It is an innovative, easy-to-
use, mobile-friendly service, especially for
residential deliveries.
Designed to enhance the online
ondemand.dhl.com
shopper’s experience, the service is
available globally, meaning consistent
service standards and a harmonized DHL EXPRESS MOBILE APP
user experience. The DHL Express Mobile app lets you track your
shipments and manage your deliveries all in one place.
You can locate the nearest DHL Service Point for parcel
drop off or collection, and quickly check shipping rates
Scheduled Signature release/ Alternative too – right on your smartphone. Advanced GPS
delivery leave your signature address
location services and camera barcode scanning are
also available. Download DHL Express Mobile today,
on Android or iOS.
Collect from Vacation hold Leave with neighbor
Service Point or concierge
DHL EXPRESS COMMERCE
Take your website international with DHL Express Commerce.
Offer your customers all the benefits of DHL Express at your
checkout in real-time. Import, manage and ship their orders
quickly and efficiently with no complicated development.
Add the power of DHL Express to your e-commerce business
quickly and easily, giving you the competitive edge.
DHL Express Commerce integrates with the biggest
e-commerce platforms, including: Magento, Shopify,
WooCommerce, Amazon and eBay.16 DHL Service & Rate Guide 2023: Bermuda
Connecting your World
Sustainability
DIGITALIZATION Service Offering
How to Ship with DHL Express
u Digitalization
Zones and Rates
DIGITAL TRUST
DIGITAL ASSISTANT Logistics requires transferring data and
content around the world and we embrace
Our Digital Assistant is a live chat helpdesk
a responsibility to do this securely. Our
that offers a 24/7 service across multiple
standards led by our binding Corporate
online channels and platforms, and in
Rules and by our Data Privacy Policy apply
41 languages. It tracks your shipments,
throughout the DPDHL Group and are
answers queries and directs you to FAQs.
approved by the Supervisory Authorities.
We maintain a comprehensive Information
Security and Data Protection approach
Chat with us now! based on ISO/IEC 27001:2013 and GDPR,
to ensure a high standard when managing
customer information assets and personal
data. We aim to provide a rapid response to
ROBOTICS any security incident via our 24x7 Cyber
Defence Centre (CDC) with global coverage
Driven by rapid technological advancements and increasing supply chain
and our global DPO community.
complexity, robotics solutions are entering the logistics environment, boosting
productivity and driving zero-defect processes.
DPDHL acts as controller in respect of any
personal data it receives from customers
Robots are adopting more roles at DHL Express, assisting workers with the most
and holds to effectively provide
repetitive and labor-intensive tasks and freeing them up to do higher-order,
transportation services and in regard to the
customer-facing activities. Examples include the use of articulated robotic arms
delivery of any shipments or documents
for sorting inbound packages to last-mile delivery routes. We have four such
that it processes to perform its contractual
robots in use globally, with this number set to double soon.
obligations. DPDHL will act as a data
controller when an individual is executing
Our robots help get couriers out on the road faster – which means your parcels
their rights under privacy legislations.
get delivered faster.
CUSTOMER SHIPPING
INTEGRATION
Using EDI and XML Services enables you to
incorporate DHL’s online shipping
capabilities into your own website,
warehouse or customer service application.
This provides global shipment tracking
while making it faster and easier to access
information about transit times, rates and
courier bookings.
SPECIFIC SOLUTIONS
DHL offers additional capabilities for
businesses requiring more specialized
solutions – for example, its Medical Express
and Collect & Return services.17 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT
Determine which Is your shipment Based on weight Add any optional
zone your destination international (page 5) (page 11), zone and services (page 8)
is in (page 19) and or domestic (page 6) speed, confirm your and check if any
whether yours is and how quickly do base price (page 21 surcharges apply
a document or non- you want it to arrive? for exports, page 23 (page 9).
document shipment. for imports and page
25 for domestic
services).
Base price + Optional services + Surcharges = Total price
OPTIONAL SERVICES View explanation
Optional services Charging method Charge
Dedicated Pickup Per shipment 0.33 USD per lb with minimum of 31.00 USD
Dedicated Delivery Per shipment 0.33 USD per lb with minimum of 62.00 USD
Shipment Preparation Per shipment 32.00 USD
Saturday Delivery Per shipment 63.00 USD
Shipment Value Protection By shipment value 1% of shipment value with minimum charge of 14.00 USD
Extended Liability Per shipment 5.00 USD
Direct Signature Per shipment 6.00 USD
Printed Invoice Per invoice 4.00 USD
Residential Address Per shipment 9.00 USD
GoGreen Climate Neutral Per shipment 0.14 USD per lb with minimum of 0.14 USD
Change of Billing Per invoice 13.00 USD
Neutral Delivery Per shipment 29.00 USD
Duty Billing Services
Duty Tax Paid % of fiscal charges 2% of fiscal charges with minimum of 30.00 USD
Duty Tax Importer % of fiscal charges 2% of fiscal charges with minimum of 17.00 USD
Duty Tax Receiver % of fiscal charges 2% of fiscal charges with minimum of 17.00 USD
For a full list of optional services, please visit our website at mydhl.express.dhl.18 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
SURCHARGES View explanation
Surcharges Charging method Charge
Percentage of transportation and additional charges,
Fuel Surcharge Per shipment
as per index; details here
International: 0.30 USD per lb 32.00 USD minimum per shipment
Remote Area Per shipment
Domestic: 0.11 USD per lb 13.00 USD minimum per shipment
Additional Handling
International: 102.00 USD
Overweight Piece Per piece
Domestic: 50.00 USD
International: 61.50 USD
Oversize Piece Per piece
Domestic: 26.00 USD
International: 250.00 USD
Non-Stackable Pallet Per piece
Domestic: 125.00 USD
Dangerous Goods
Full Dangerous Goods Per piece 111.00 USD
Lithium Batteries Section II (966, 969) Per piece 6.00 USD
Excepted Quantities Per piece 6.00 USD
Limited Quantities Per shipment 29.00 USD
Dry Ice (UN1845) Per piece 15.00 USD
Address Correction Per shipment International: 15.00 USD Domestic: 6.00 USD
Data Entry Per shipment 6.00 USD
Security Charges
Elevated Risk Per shipment 27.00 USD
Restricted Destination Per shipment 42.00 USD
Packaging Items
Plastic Flyers Per stack 20.00 USD per stack (100 flyers)
Bulk Packaging Per stack Variable by packaging type and quantity
CUSTOMS SERVICES View explanation
Customs services Charging method Charge
Broker Notification Per shipment 16.00 USD
Release to Broker Per shipment 50.00 USD
Processing Fee Per Shipment 17.00 USD
Non-Routine Entry Per shipment 17.00 USD
Bonded Storage Per shipment, per day after three calendar days 7.00 USD
Export Declaration Per shipment 15.00 USD
Multiline Entry Rate per shipment 30.00 USD
Permits and Licenses Per shipment 25.00 USD plus cost of certificate
Other Government Agency Per shipment 39.00 USD plus cost of certificate
Temporary Import Export Per shipment 50.00 USD
Please visit our website for a full list of surcharges and customs services.19 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 9:00 12:00 Worldwide 9:00 12:00
Afghanistan 7 Ecuador 6
Albania 5 Egypt 7 doc
Algeria 7 El Salvador 6
American Samoa 7 Eritrea 7
Andorra 5 Estonia 5
Angola 7 Eswatini 7
Anguilla 4 Ethiopia 7
Antigua 4 Falkland Islands 6
Argentina 6 Faroe Islands 5
Armenia 7 Fiji 7
Aruba 4 Finland 5
Australia 7 France 5
Austria 5 French Guyana 4
Azerbaijan 7 Gabon 7 doc
Bahamas 4 Gambia 7
Bahrain 7 doc Georgia 5
Bangladesh 7 Germany 5
Barbados 4 Ghana 7
Belarus 5 Gibraltar 5
Belgium 5 Greece 5
Belize 6 Greenland 7
Benin 7 doc Grenada 4
Bermuda Guadeloupe 4
Bhutan 7 Guam 7
Bolivia 6 Guatemala 6
Bonaire 4 Guernsey 5
Bosnia and Herzegovina 5 Guinea Republic 7 doc
Botswana 7 doc doc Guinea-Bissau 7
Brazil 6 Guinea-Equatorial 7
Brunei 7 doc Guyana (British) 6
Bulgaria 5 Haiti 4
Burkina Faso 7 doc Honduras 6
Burundi 7 Hong Kong SAR China 5
Cambodia 7 Hungary 5
Cameroon 7 Iceland 5
Canada 3 India 7
Canary Islands, The 7 Indonesia 7
Cape Verde 7 Iran, Islamic Rep. of 7
Cayman Islands 4 doc Iraq 7
Central African Republic 7 Ireland, Rep. of 5
Chad 7 Israel 7
Chile 6 Italy 5
China, People’s Republic 7 Jamaica 4
Colombia 6 Japan 7
Comoros 7 Jersey 5
Congo 7 Jordan 7
Congo, Democratic Rep. Of 7 doc Kazakhstan 7
Cook Islands 7 Kenya 7 doc
Costa Rica 6 Kiribati 7
Cote d’Ivoire 7 doc Korea, D.P.R. of (North) 7
Croatia 5 Korea, Rep. of (South) 7
Cuba 6 Kosovo 5
Curacao 4 doc Kuwait 7
Cyprus 7 doc doc Kyrgyzstan 7
Czech Republic, The 5 Lao P.D.R. 7
Denmark 5 Latvia 5
Djibouti 7 Lebanon 7
Dominica 4 Lesotho 7 doc
Dominican Republic 4 doc Liberia 7
doc = document contents only = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 120 in are accepted. Additional surcharges may apply.20 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 9:00 12:00 Worldwide 9:00 12:00
Libya 7 Saudi Arabia 7
Liechtenstein 5 Senegal 7
Lithuania 5 doc Serbia, Rep. of 5
Luxembourg 5 Seychelles 7
Macau SAR China 7 Sierra Leone 7 doc
Madagascar 7 Singapore 7
Malawi 7 Slovakia 5
Malaysia 7 Slovenia 5
Maldives 7 Solomon Islands 7
Mali 7 Somalia 7
Malta 5 doc doc Somaliland, Rep. (N. Somalia) 7
Marshall Islands 7 South Africa 7
Martinique 4 South Sudan 7
Mauritania 7 Spain 5
Mauritius 7 Sri Lanka 7
Mayotte 7 St. Barthelemy 4
Mexico 6 St. Eustatius 4
Micronesia, Fed. States of 7 St. Helena 7
Moldova, Rep. of 5 St. Kitts 4
Monaco 5 St. Lucia 4
Mongolia 7 St. Maarten 4
Montenegro, Rep. of 5 St. Vincent 4
Montserrat 4 Sudan 7 doc
Morocco 7 Suriname 6
Mozambique 7 doc Sweden 5
Myanmar 7 Switzerland 5
Namibia 7 doc Syria 7
Nauru, Rep. of 7 Tahiti 7
Nepal 7 doc Taiwan 7
Netherlands, The 5 Tajikistan 7
Nevis 4 Tanzania 7 doc doc
New Caledonia 7 Thailand 7
New Zealand 7 Timor-Leste 7
Nicaragua 6 Togo 7
Niger 7 Tonga 7
Nigeria 7 Trinidad and Tobago 4
Niue 7 Tunisia 7
North Macedonia 5 Turkey 7
Northern Mariana Islands 7 Turkmenistan 7
Norway 5 Turks and Caicos Islands 4
Oman 7 Tuvalu 7
Pakistan 7 Uganda 7 doc doc
Palau 7 Ukraine 5
Panama 6 United Arab Emirates 7
Papua New Guinea 7 United Kingdom 3
Paraguay 6 United States of America 2 10:30
Peru 6 USA - Miami Area 2 10:30
Philippines, The 7 USA - New York Area 1 10:30
Poland 5 Uruguay 6
Portugal 5 Uzbekistan 7
Puerto Rico 4 Vanuatu 7
Qatar 7 Vatican City 5
Reunion, Island of 7 Venezuela 6
Romania 5 Vietnam 7
Russian Federation, The 7 Virgin Islands (British) 4
Rwanda 7 Virgin Islands (US) 4
Samoa 7 Yemen, Rep. of 7
San Marino 5 Zambia 7
Sao Tome & Principe 7 Zimbabwe 7
doc = document contents only = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 120 in are accepted. Additional surcharges may apply.21 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in lb Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 4 lb
1 68.46 84.54 89.37 92.68 103.60 110.35 115.14
2 77.47 94.10 101.07 103.56 115.58 122.07 128.03
3 86.50 103.66 112.76 114.45 124.19 133.77 140.94
4 95.53 113.22 124.45 125.34 132.80 145.47 153.85
Documents from 4 lb and non-documents from 1 lb
1 74.84 85.35 94.54 98.58 108.16 111.27 121.66
2 84.27 95.01 106.72 109.93 117.00 122.92 132.95
3 93.73 104.67 118.95 121.29 125.86 134.55 144.23
4 103.19 114.33 131.18 132.65 134.72 146.18 155.51
5 112.63 123.99 143.39 144.00 143.56 157.79 166.79
6 122.34 133.70 155.69 155.45 152.51 169.52 178.14
7 132.05 143.41 167.99 166.90 161.46 181.25 189.49
8 141.76 153.12 180.29 178.35 170.41 192.98 200.84
9 151.47 162.83 192.59 189.80 179.36 204.71 212.19
10 161.18 172.54 204.89 201.25 188.31 216.44 223.54
11 171.40 182.82 214.99 212.41 199.59 228.28 235.91
12 181.62 193.10 225.09 223.57 210.87 240.12 248.28
13 191.84 203.38 235.19 234.73 222.15 251.96 260.65
14 202.06 213.66 245.29 245.89 233.43 263.80 273.02
15 212.28 223.94 255.39 257.05 244.71 275.64 285.39
16 222.50 234.22 265.49 268.21 255.99 287.48 297.76
17 232.72 244.50 275.59 279.37 267.27 299.32 310.13
18 242.94 254.78 285.69 290.53 278.55 311.16 322.50
19 253.16 265.06 295.79 301.69 289.83 323.00 334.87
20 263.38 275.34 305.89 312.85 301.11 334.84 347.24
22 282.26 294.20 326.09 332.53 323.43 358.66 371.58
24 301.14 313.06 346.29 352.21 345.75 382.48 395.92
26 320.02 331.92 366.49 371.89 368.07 406.30 420.26
28 338.90 350.78 386.69 391.57 390.39 430.12 444.60
30 357.78 369.64 406.89 411.25 412.71 453.94 468.94
32 376.66 388.50 427.09 430.93 435.03 477.76 493.28
34 395.54 407.36 447.29 450.61 457.35 501.58 517.62
36 414.42 426.22 467.49 470.29 479.67 525.40 541.96
Table continues overleaf22 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
Export rates by zone and product
DHL EXPRESS WORLDWIDE
Weight in lb Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
38 433.30 445.08 487.69 489.97 501.99 549.22 566.30
40 452.18 463.94 507.89 509.65 524.31 573.04 590.64
42 470.54 482.30 528.07 528.45 546.67 596.86 617.28
44 488.90 500.66 548.25 547.25 569.03 620.68 643.92
46 507.26 519.02 568.43 566.05 591.39 644.50 670.56
48 525.62 537.38 588.61 584.85 613.75 668.32 697.20
50 543.98 555.74 608.79 603.65 636.11 692.14 723.84
52 562.34 574.10 628.97 622.45 658.47 715.96 750.48
54 580.70 592.46 649.15 641.25 680.83 739.78 777.12
56 599.06 610.82 669.33 660.05 703.19 763.60 803.76
58 617.42 629.18 689.51 678.85 725.55 787.42 830.40
60 635.78 647.54 709.69 697.65 747.91 811.24 857.04
80 821.18 832.94 911.89 887.45 971.31 1,049.44 1,181.44
100 1,006.58 1,018.34 1,114.09 1,077.25 1,194.71 1,287.64 1,505.84
120 1,191.98 1,203.74 1,316.29 1,267.05 1,418.11 1,525.84 1,830.24
140 1,377.38 1,389.14 1,518.49 1,456.85 1,641.51 1,764.04 2,154.64
For each additional 1 lb
From 20.1 to 40 9.44 9.43 10.10 9.84 11.16 11.91 12.17
From 40.1 to 60 9.18 9.18 10.09 9.40 11.18 11.91 13.32
From 60.1 to 140 9.27 9.27 10.11 9.49 11.17 11.91 16.22
From 140.1 to 600 9.29 9.29 10.15 9.51 11.63 12.25 17.74
From 600.1 to 6,600* 9.29 9.29 10.15 9.51 11.63 12.25 17.74
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 147 countries worldwide.
Add 7.00 USD to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 89 countries
worldwide. Add 18.00 USD to the DHL Express Worldwide prices.
Weights are rounded up to the nearest full 1 lb.
Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 6,600 lb, or containing pieces exceeding 2,200 lb or 118 in in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.23 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in lb Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 4 lb
1 126.50 129.92 129.32 129.92 131.11 162.78 137.36
2 137.89 141.76 142.42 141.27 145.58 177.03 155.89
3 149.30 153.61 155.55 152.63 160.04 191.18 174.41
4 160.71 165.46 168.68 163.99 174.50 205.33 192.93
Documents from 4 lb and non-documents from 1 lb
1 127.56 131.06 130.89 131.06 131.78 164.18 137.63
2 138.95 142.89 144.78 142.42 149.04 178.11 157.48
3 150.35 154.74 158.70 153.78 166.30 192.04 177.28
4 161.75 166.59 172.62 165.14 183.56 205.97 197.08
5 173.14 178.44 186.51 176.49 200.82 219.90 216.92
6 184.55 190.27 200.40 187.84 218.08 233.83 236.74
7 195.96 202.10 214.29 199.19 235.34 247.76 256.56
8 207.37 213.93 228.18 210.54 252.60 261.69 276.38
9 218.78 225.76 242.07 221.89 269.86 275.62 296.20
10 230.19 237.59 255.96 233.24 287.12 289.55 316.02
11 241.59 249.43 269.87 244.59 304.38 303.49 335.87
12 252.99 261.27 283.78 255.94 321.64 317.43 355.72
13 264.39 273.11 297.69 267.29 338.90 331.37 375.57
14 275.79 284.95 311.60 278.64 356.16 345.31 395.42
15 287.19 296.79 325.51 289.99 373.42 359.25 415.27
16 298.59 308.63 339.42 301.34 390.68 373.19 435.12
17 309.99 320.47 353.33 312.69 407.94 387.13 454.97
18 321.39 332.31 367.24 324.04 425.20 401.07 474.82
19 332.79 344.15 381.15 335.39 442.46 415.01 494.67
20 344.19 355.99 395.06 346.74 459.72 428.95 514.52
22 366.99 379.69 422.84 369.44 494.24 456.79 554.14
24 389.79 403.39 450.62 392.14 528.76 484.63 593.76
26 412.59 427.09 478.40 414.84 563.28 512.47 633.38
28 435.39 450.79 506.18 437.54 597.80 540.31 673.00
30 458.19 474.49 533.96 460.24 632.32 568.15 712.62
32 480.99 498.19 561.74 482.94 666.84 595.99 752.24
34 503.79 521.89 589.52 505.64 701.36 623.83 791.86
36 526.59 545.59 617.30 528.34 735.88 651.67 831.48
Table continues overleaf24 DHL Service & Rate Guide 2023: Bermuda
Connecting Your World
Sustainability
ZONES AND RATES Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import Domestic
of Your Shipment Services Services and Rating Zones Services Services Services
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weight in lb Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
38 549.39 569.29 645.08 551.04 770.40 679.51 871.10
40 572.19 592.99 672.86 573.74 804.92 707.35 910.72
42 594.97 616.69 700.64 596.44 839.44 735.19 950.36
44 617.75 640.39 728.42 619.14 873.96 763.03 990.00
46 640.53 664.09 756.20 641.84 908.48 790.87 1,029.64
48 663.31 687.79 783.98 664.54 943.00 818.71 1,069.28
50 686.09 711.49 811.76 687.24 977.52 846.55 1,108.92
52 708.87 735.19 839.54 709.94 1,012.04 874.39 1,148.56
54 731.65 758.89 867.32 732.64 1,046.56 902.23 1,188.20
56 754.43 782.59 895.10 755.34 1,081.08 930.07 1,227.84
58 777.21 806.29 922.88 778.04 1,115.60 957.91 1,267.48
60 799.99 829.99 950.66 800.74 1,150.12 985.75 1,307.12
80 1,027.79 1,066.99 1,228.46 1,027.74 1,495.32 1,264.15 1,703.52
100 1,255.59 1,303.99 1,506.26 1,254.74 1,840.52 1,542.55 2,099.92
120 1,483.39 1,540.99 1,784.06 1,481.74 2,185.72 1,820.95 2,496.32
140 1,711.19 1,777.99 2,061.86 1,708.74 2,530.92 2,099.35 2,892.72
For each additional 1 lb
From 20.1 to 40 11.40 11.85 13.89 11.35 17.26 13.92 19.81
From 40.1 to 60 11.39 11.85 13.89 11.35 17.26 13.92 19.82
From 60.1 to 140 11.39 11.85 13.89 11.35 17.26 13.92 19.82
From 140.1 to 600 11.39 11.85 13.89 11.35 17.26 13.92 19.82
From 600.1 to 6,600* 11.39 11.85 13.89 11.35 17.26 13.92 19.82
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day from over 147 countries worldwide.
Add 7.00 USD to the DHL Express Worldwide Import prices.
DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day from over 89 countries worldwide.
Add 18.00 USD to the DHL Express Worldwide Import prices.
Weights are rounded up to the nearest full 1 lb.
Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 6,600 lb, or containing pieces exceeding 2,200 lb or 118 in in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.You can also read
