SERVICE & RATE GUIDE 2022 - PHILIPPINES DHL EXPRESS - MYDHL
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DHL EXPRESS SERVICE & RATE GUIDE 2022 PHILIPPINES GET STARTED Connecting Your World Dear Customer Sustainability Service Offering How to Ship with DHL Express Ready to ship? Shipping Tools Get a quote from MyDHL+ Zones and Rates
CONNECTING YOUR WORLD Operating in 220+ countries and territories worldwide 280+ aircraft 3,200+ 2,200+ facilities flights per day 370+ TAPA* certifications 484 By the year 2050, Deutsche Post DHL Group aims to achieve net zero emissions logistics million+ shipments 37,700+ vehicles per year 111,000 100,000+ employees Service Points Figures are global and are approximate as of the end of 2020 *TAPA = Transported Asset Protection Association
DEAR CUSTOMER Welcome to the 2022 Service and Rate Guide! Use this guide to learn about how DHL Express products, services and tools can meet your logistics needs. DHL Express is the global market leader and a specialist in Time Definite International (TDI) shipping and courier delivery. We have been building and continuously improving for over 50 years through our team of 111,000 Certified International Specialists, helping more than 2.7 million customers globally. The Can Do attitude of our International Specialists has been As your Logistics Partner of Choice, in 2021 we invested more tested like never before by COVID-19 and its impact on a global than PHP56 billion globally to enhance our infrastructure economy that is underpinned by complex international supply and network. In the Philippines in particular, we invested chains. We are honored to say DHL Express is playing a part to PHP13.4 million to upgrade our fleet, which includes 3 fully deliver vaccines by seamlessly managing and executing multiple electric vans. We also added another flight on Fridays, enabling supply chains without cold chain interruptions or security us to operate 7 regular flights per week and increasing our incidents; together with our other group business units, DHL has capacity by 20%. Finally, we invested PHP23 million to expand safely delivered over 1 billion COVID-19 vaccine doses to over our Cebu facility to better cater to our Customers in the Visayas 160 countries since December 2020, including more than and Mindanao regions. 9 million in the Philippines, thus playing a key role in the global vaccination roll-out. Across our parent company DPDHL, we are We look forward to actively supporting you in making your doing everything we can to stabilise our customers’ supply chains business successful. Please reach out to us on MyDHL+, and ensure business continuity: read about this in our white paper by calling Customer Service on Manila +632 8811 7000, on Pandemic Resilience. Cebu +63 32 341 7400, Toll Free 1800 1888 0345, or to me directly through ph.sttt@dhl.com. At the same time, we look to the future which we see as bright. Four key themes inform our Strategy 2025, that we believe will Sincerely, impact our customers. First, globalization will remain a key trend and logistics its key enabler. The COVID-19 crisis has shown how indispensable international connections are for the global Nigel Lockett economy and people’s livelihoods. Second, online trade is Country Manager growing faster than ever before, in both the B2C and B2B sectors. DHL Express Philippines Our white paper ‘The Ultimate B2B E-commerce Guide: Tradition is out. Digital is in.’ shows that by 2025, 80% of all B2B sales interactions between suppliers and professional buyers will take place on digital channels. Third, digitalization is transforming how consumers and industries embrace new technologies. At DHL Express we provide our customers with state-of-the-art shipping tools – find out more on page 15 and visit MyDHL+. Fourth, sustainability and Environmental, Social and Governance strategy (ESG) considerations are embedded in DHL Express. Learn about what we are doing in this area on page 4 and on our Sustainability portal.
4 DHL Service & Rate Guide 2022: Philippines Connecting your World u Sustainability SUSTAINABILITY Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates OUR SUSTAINABILITY ROADMAP Everything we do is to serve one purpose: Connecting people, improving lives. To fulfil this purpose we need to make every dimension of our business sustainable, and we have clear ambitions in these focus areas: OUR KEY TARGETS FOR 2030 Clean operations for climate protection n Green last mile and line-haul Reduction in our greenhouse n Leader in sustainable aviation
5 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SERVICE OFFERING u Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates Export Import Optional Customs E-Commerce Surcharges Services Services Services Services Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full track-and-trace visibility so you always know where your shipments are. EXPORT SERVICES DHL Express Worldwide DHL Express 9:00 (10:30 to the USA) Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00 end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or up to 70kg and shipments up to 1,000kg. second business day delivery. DHL Express 9:00 is offered to the majority of business centers in Europe, the Middle East, Africa, We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back across a single integrated network than any other express guarantee* and is suitable for pieces up to 30kg and shipments delivery company. up to 300kg. DHL Express 12:00 With DHL Express 12:00 you will receive your shipments before 12 noon on the next possible business day. DHL Express 12:00 offers a money-back guarantee* and allows for pieces up to 70kg and shipments up to 300kg. Our international services at a glance DHL Express DHL Express 9:00 DHL Express 12:00 Worldwide (10:30 to the USA) Delivery by the end of Delivery before 12 noon Delivery before 9:00 Service description the next possible on the next possible (10:30 to the USA) on the business day business day next possible business day Money-back guarantee No Yes* Yes* Countries and territories covered More than 220 159 95 Delivery attempts 2 2 2 Maximum piece weight (not on pallet) 70kg 70kg 30kg Maximum pieces per shipment – 10 10 Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm Maximum pallet weight 300kg Pallets not accepted Pallets not accepted Maximum shipment weight 1,000kg 300kg 300kg Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm Pallets not accepted Pallets not accepted *Additional terms and conditions apply – see mydhl.express.dhl for details. **A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.
6 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SERVICE OFFERING u Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates Export Import Optional Customs E-Commerce Surcharges Services Services Services Services IMPORT SERVICES With our DHL Express Worldwide Import product, you can import shipments from over 220 countries and territories in the world. This is more than any other express delivery company can offer. What’s more, customers in, say, the USA can order an import from China not just to the USA, but to other destinations as well. We call this a third country shipment. There is no need for local brokers or forwarders to get involved in any part of the process. You are in full control, and able to manage all aspects of your imports in a very simple way. If you need a faster delivery, our DHL Express 12:00 and DHL Express 9:00 services are available for import as well. You can order an import from another country, to be delivered to your country or any other destination, by using our dedicated electronic shipping solution for imports. You will have one account number, one invoice in a single currency and a fixed price that means you know exactly what you will pay.
7 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SERVICE OFFERING u Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates Export Import Optional Customs E-Commerce Surcharges Services Services Services Services POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE Discover and grow Visit discover.dhl.com to learn more about how DHL helps e-commerce companies ranging from start-ups to large enterprises, advising them on how to grow internationally. Our e-commerce focussed country guides, white papers such as ‘The UItimate B2B E-Commerce Guide’, customer and trend research and market intelligence tools can enable you to better understand your customers and their shipping requirements to take the next step in your e-commerce journey. We help our customers go global with ease and speed to maximize the enormous potential of international e-commerce. International e-commerce Fast, flexible and easy The explosion in online shopping extends across borders, Consumers expect everything ‘on demand’ – anytime, and this trend looks set to continue. DHL supports our anywhere. DHL shipping options give customers a distinct customers’ international growth with: competitive edge: over 90% of online consumers look at the n Global reach available delivery options before going to the checkout, n Express delivery options and their decision is influenced by delivery speed, flexibility n Flexible delivery options for receivers and ease. (see ‘On Demand Delivery’ below) n Duty billing options and customs expertise n Consultative advice for our customers on how to increase sales and grow cross-border ON DEMAND DELIVERY DHL’s On Demand Delivery tool keeps receivers Scheduled delivery Signature release/ informed of shipment progress, allowing them leave your signature to reschedule, reroute, release or conveniently collect from a DHL Service Point. It is an innovative, easy-to-use, mobile-friendly service, especially for Leave with neighbor Collect from or concierge Service Point residential deliveries. Designed to enhance the online shopper’s experience, the service is available globally, Alternative address Vacation hold meaning consistent service standards and a harmonized user experience. ondemand.dhl.com
8 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SERVICE OFFERING u Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates Export Import Optional Customs E-Commerce Surcharges Services Services Services Services OPTIONAL SERVICES View charges consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address. DHL Express offers a wide range of optional services – from non-standard deliveries and billing options to climate Printed Invoice neutral shipping. This service is for customers who require a paper invoice where e-billing is the agreed standard. This service provides flexibility Dedicated Pickup and Delivery for a different invoicing method than what is already agreed. If your business needs a dedicated vehicle to collect or deliver unusual shipments, or a pickup or delivery outside normal Residential Address business hours, we can arrange this. Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as Shipment Preparation residential. For such shipments, DHL Express will proactively This is a convenient, fast and reliable service for seasonal notify the receiver via email or SMS about the shipment’s or irregular shipments that require extra resources for their progress. Receivers can then select the most suitable delivery preparation. DHL manages the entire process of waybill option via On Demand Delivery. preparation, content selection, labelling and packaging, then sends the shipments to the designated domestic or GoGreen Climate Neutral international addresses. This service is for customers who need a reliable method to calculate their annual carbon emissions at a shipment level and Saturday Delivery subsequently offset these emissions through approved We offer Saturday delivery services to key cities in more than environmental programs. The whole process is verified annually 70 countries. by an independent body accredited by the Société Générale de Surveillance (SGS). DHL can also provide reports for either a Shipment Insurance high level estimate or a detailed carbon footprint. We recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely Change of Billing event of physical damage or loss. This applies when a customer requests a change of defined billing information on an already issued invoice, and which will Extended Liability result in a reissuing of the invoice and, in case of an account If you are sending valuable documents such as passports, visa change, crediting of the old account and debiting of the new. applications or regulatory certificates you can extend the DHL standard liability with this service. It provides coverage and Neutral Delivery compensation in the case of loss or damage. This service allows for the delivery of non-document shipments, without any value of the product being shared or exposed to Direct Signature the receiver, since the commercial invoice is removed prior If you are sending sensitive documents or high value contents to delivery. you can request DHL to obtain a direct signature from the DUTY BILLING SERVICES Duty Tax Paid Duty Tax Importer Duty Tax Receiver At the customer’s request, DHL clears the At the customer’s request, DHL clears This service covers any import of a non- shipment at destination and arranges for the shipment at destination and arranges document shipment for which DHL has the applicable import duties, taxes and for any applicable import duties, taxes used its own credit line with Customs to regulatory charges to be invoiced to a and regulatory charges to be invoiced to advance or guarantee the payment of specified DHL account at origin or third a specified DHL account at destination. duties, taxes or regulatory charges on country, rather than the receiver of the The duty tax payer will be invoiced an behalf of importers and consumers with shipment being billed at destination. The extra charge based on a flat rate or a whom DHL has no contract. An extra duty tax payer will be invoiced an extra percentage of the fiscal charges that charge based on a minimum rate or a charge based on a flat rate or a percentage were advanced. percentage of the fiscal charges that were of the fiscal charges that were paid. advanced or guaranteed is billed to the duty tax payer. For a full list of optional services, please visit mydhl.express.dhl.
9 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SERVICE OFFERING u Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates Export Import Optional Customs E-Commerce Surcharges Services Services Services Services SURCHARGES View charges In order to maintain a consistently high level of service, in Lithium Batteries specific circumstances DHL Express levies a surcharge for A surcharge may apply per shipment when the handling and exceptional activities, ensuring that these surcharges are fair for transportation of shipments involves Lithium Ion or Lithium all of our customers. Metal batteries compliant with the appropriate IATA Packing Instructions 966, 967, 969 and 970, Section II. Fuel Surcharge This variable surcharge is applied to the weight charge of each Excepted Quantities shipment and any transportation related surcharges. It is This fixed surcharge is applied per shipment when the handling derived from publicly available fuel oil indices that are also and transportation of shipments involves substances and shown on the DHL Express website at mydhl.express.dhl. commodities that are in Excepted Quantities in compliance with The charge is calibrated every month to the oil price that was IATA Dangerous Goods Regulations. current two months prior to the billing month. The Fuel Surcharge applies to domestic and international shipments. Dry Ice (UN1845) A service charge will be applied for the handling and Remote Area transportation of Dry Ice UN1845, which is used as a freezing This surcharge applies when a shipment is collected from agent for non-dangerous goods. or delivered to a location that is distant or difficult to serve. The Remote Area surcharge applies to domestic and Address Correction international shipments. This fixed surcharge is applied to any shipment that has an incorrect delivery address at the time of pickup and the delivery Overweight Piece cannot be fulfilled after making efforts at the destination to A fixed surcharge is applied to every piece, including a pallet that determine the correct address. This surcharge applies to exceeds a scale or volumetric weight of 70kg. The Overweight domestic and international shipments. Piece surcharge applies to domestic and international shipments. Data Entry This fixed surcharge applies for each shipment consigned with Oversize Piece non-electronic, paper based manual waybills. Electronic This fixed surcharge applies to every piece, including a pallet, shipping documentation incurs no additional charges. with a single dimension in excess of 120cm. The Oversize Piece surcharge applies to domestic and international shipments. Security Charges Additional surcharges may apply when shipping from or to a Non-Stackable Pallet destination country where DHL is operating at elevated risk due This fixed surcharge is applied to every pallet within a shipment to continuous state of war, civil unrest, or continuous threats that cannot be stacked, either on request by the shipper, or from terrorism (Elevated Risk), or when shipping from or to a because of its shape, content or packaging. This surcharge destination country that is subject to trade restrictions imposed applies to domestic and international shipments and does not by the UN Security Council (Restricted Destination). apply to pieces below 30kg. Emergency Situation Dangerous Goods This surcharge applies in exceptional cases when DHL is DHL can carry acceptable quantities of dangerous goods or required to recover costs associated with temporary emergency hazardous materials. Packages containing dangerous goods situations beyond DHL’s control which could not be reasonably materials will be assessed and a service charge will be applied anticipated at the commencement of an agreement. accordingly. Additional charges may also apply. For a full list of surcharges, please visit mydhl.express.dhl.
10 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SERVICE OFFERING u Service Offering How to Ship with DHL Express Shipping Tools Zones and Rates Export Import Optional Customs E-Commerce Surcharges Services Services Services Services CUSTOMS SERVICES View charges DHL Express is the international specialist in shipping, with country, shippers that submit a declaration online may avoid extensive knowledge and experience of dealing with customs the local charge. topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine Multiline Entry customs-clearance processes. By making sure that clearance is A service charge will be assessed for multiline item entries with a smooth and efficient process, we ensure your shipments arrive more than five lines. An example would be – one shipment with as quickly as possible, and leave you free to focus on your core multiple products or multiple invoices. All products require business. With our online tool (tas.dhl.com) we provide essential identification and must be classified under separate harmonized customs information to help you prepare your shipments. tariff numbers. Release to Broker Physical Intervention At the importer's request, the release of a DHL Express shipment A surcharge applies for shipments being intercepted for physical to the customer's designated customs broker of choice. DHL will examination by customs authorities. Arrangements for transfer the responsibility for a shipment and related customs inspections may also include full or partial unloading of a documentation to the customer’s nominated broker for vehicle, the specific marking of prototypes, mutilation of clearance and last mile delivery. samples or the examination of shipment content. Non-Routine Entry Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements that are excluded from routine clearance procedures. Bonded Storage Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and taxes payer. Bonded Transit A bonded shipment occurs when DHL is requested to move non-document foreign-origin goods to a location other than the regular DHL gateway at destination. Bonded Transit is normally operated within a country or customs union, and is necessary prior to final clearance by the importer or designated broker. Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond using our own guarantee. Export Declaration Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin For a full list of customs charges, please visit mydhl.express.dhl.
11 DHL Service & Rate Guide 2022: Philippines Connecting your World HOW TO SHIP WITH Sustainability Service Offering DHL EXPRESS u How to Ship with DHL Express Shipping Tools Zones and Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3 1 Shipment weight n n Please weigh and measure your shipment. If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight, the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in centimeters, then divide the total sum by 5,000 for each piece in the shipment. n Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation. 2 Documentation required: waybill n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece. This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually numbered to allow you to track your shipment from collection through to delivery. n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as well as additional paperwork depending on the contents and value of the shipment and the country you are sending to. 3 Documentation required: invoice n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used by customs authorities to assess if duties or taxes are payable. n A commercial invoice is used when goods are part of a commercial transaction or intended for resale. n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples). SHIPPING TO EU MEMBER COUNTRIES? From July 1st 2021, all commercial goods imported into the European Union are subject to VAT and will require formal customs declaration, in a change to previous regulations. This affects all shippers to and receivers from the EU. Let us help you understand and handle these changes, and avoid delays and fines from customs authorities. Find out more on our EU customs knowledge portal.
12 DHL Service & Rate Guide 2022: Philippines Connecting your World HOW TO SHIP WITH Sustainability Service Offering DHL EXPRESS u How to Ship with DHL Express Shipping Tools Zones and Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment PREPARING YOUR SHIPMENT INVOICE Your invoice will require the following details: 1. BANK DETAILS 5. TOTAL DECLARED VALUE 7. INCOTERM These are the bank details that will This is the total value of the transaction Insert the Incoterm that best describes be used for the transaction between for customs purposes based on the the terms of the transaction. For the seller and buyer. These details are Incoterm selected. The total declared example, DAP (Delivered At Place). not required for non-commercial/ value should include freight and proforma invoices. insurance charges if the seller is 8. REASON FOR EXPORT responsible for these two elements. This could be: For Sale; For Repair; 2. DESCRIPTION After Repair; Gift; Sample; Generic or broad descriptions are no 6. TYPE OF EXPORT Personal Use Not For Resale; longer permitted and are likely to cause The options are: (1) Permanent; Replacement; Intercompany Transfer; delays. Descriptions should include the (2) Temporary; and (3) Repair & Return. or Personal Effects. items, how many there are, what they are made of, and what they will be used for. Describing items as ‘samples’, ‘parts’ or ‘electronics’ is not acceptable for customs classification, safety and security reasons. Instead of Commercial Exporter invoice Tax ID/VAT number ‘electronics’, for example, use a Date description such as ‘television’. Bank details 1. Waybill number Invoice number 3. COMMODITY CODE Exporter code This is the product identification code Importer (bill to) Receiver if different from Importer used by the exporting country to Tax ID/VAT number classify the goods to be exported. It assists clearance and avoids delays. Shipment reference Full description Commodity Item Unit value Subtotal Net weight Country of 4. COUNTRY OF MANUFACTURE/ORIGIN of goods code quantity [Currency] value manufacture/ [Currency] origin This relates to the place of manufacture, not the country of export. 2. 3. 4. If items are manufactured in more than one country, please list the origins. Freight Insurance Total declared value/currency Total net weight/kg(s) 5. Total pieces Total gross weight/kg(s) 6. Type of export 7. Incoterms 8. Reason for export I/We hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above. Position in company Signature Company stamp
13 DHL Service & Rate Guide 2022: Philippines Connecting your World HOW TO SHIP WITH Sustainability Service Offering DHL EXPRESS u How to Ship with DHL Express Shipping Tools Zones and Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities through the DHL Express global network, it is important that Prohibited Items they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL. This list includes items which are prohibited for carriage by Packaging guidelines any law, regulation or statute of any federal, state or local n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items old labels and markings are removed may be carried. For international carriage there may be n Securely fix a waybill to each piece in your shipment. additional prohibited items specified by the country of The waybill can be thought of as the shipment’s airline destination. DHL may at its sole discretion refuse to carry other ticket and it will delay delivery if it becomes separated items not listed below. from your shipment n Bullion (of any precious metal) n The barcodes on the waybill are scanned at numerous n Cash (legal tender – bank notes, currency notes and coins) points during your shipment’s journey. Please ensure n Complete firearms and parts of, ammunition, explosives/ the barcode is flat and not covered by tape, shrinkwrap explosive devices including inert explosives and test pieces, or strapping air guns, toy guns, replica and imitation firearms n Place a waybill on the top or side of each piece in your n E-cigarettes or vapes, or parts thereof such as vape shipment and please ensure it does not overlap the corners atomizer and vape tubes or edges of boxes n Fireworks or fire crackers n Use adequate protective wrapping for fragile or delicate n Gambling devices items and ensure they are packed as far away as possible n Human remains or ashes in any form from the corners of boxes n Hunting (animal) trophies, animal parts such as ivory and n To prevent injury to our employees, please pay special shark’s fin, animal remains or ashes, or animal by-products attention to the packaging of sharp items. There should not and derived products not intended for human be any possibility of the contents piercing the packaging consumption, prohibited for movement by the Convention n Any individual pieces over 70kg should be placed on a on International Trade in Endangered Species of Wild Fauna pallet. If you are sending a multi-piece shipment, it is not and Flora (CITES) and/or local law necessary to place the individual pieces on a pallet unless n Illegal goods, such as counterfeit goods and narcotics they exceed 70kg. For example, a shipment comprising n Live animals (including but not limited to mammals, four 25kg pieces does not have to be placed on a pallet reptiles, fish, invertebrates, amphibians, birds, insects, larvae and pupae) DHL packaging n Loose lithium metal batteries under IATA PI968 section II We offer a range of high-quality DHL-branded packaging items, n Loose precious and semi-precious stones (cut or un-cut, suitable for shipping items of all shapes and sizes. polished or un-polished) The items available include: n Medicines for abortion n Flyer bags n Pornography/pornographic materials, all forms of sex toys, n Cardboard document envelopes vibrators, items of obscene and immoral character n Boxes in a range of sizes n Tubes For more information please refer to the Packing Guide available on mydhl.express.dhl.
14 DHL Service & Rate Guide 2022: Philippines Connecting your World HOW TO SHIP WITH Sustainability Service Offering DHL EXPRESS u How to Ship with DHL Express Shipping Tools Zones and Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment Restricted Items The following items will NOT be accepted for carriage unless goods and any goods specified as such under International otherwise agreed to by DHL. To obtain such agreement a Air Transport Association regulations (“IATA”), the business case will need to be conducted by DHL and the items Agreement on Dangerous Goods by Road (“ADR”) or approved for carriage will be recorded in writing with the International Maritime Dangerous Goods (“IMDG”) customer. regulations n Air guns, tasers, imitation or replica firearms, firearm parts n Financial and monetary commodities – examples include and replica ammunition (includes rifle butts, trigger but are not limited to activated SIM cards for mobile mechanisms, screws/bolts etc which are manufactured for phones, blank or activated credit or cash dispenser cards, the sole purpose of creating a functional firearm) blank cheques, event tickets, lottery tickets, money or n Antiques and works of art with a shipment value in excess postal orders, pre-paid phone cards, tickets (blank stock), of €500,000 traveller’s cheques, vouchers/tokens, unused stamps etc. n Banderols/Tax stickers with a shipment value in excess of Applicable to all shipments valued in excess of €500,000 €500,000 n Furs n Cannabis for medicinal purposes from bona fide n Jewellery and watches and with individual values in excess pharmaceutical manufacturers with appropriate licences of €5,000. The shipment must not exceed €100,000 and where lawful to ship, which must be in tablet or liquid form, may be carried with an approved business case. The value of one shipment must not exceed €10,000 PAYING FOR YOUR SHIPMENT n Cigarettes, cigars, tobacco products and electronic You can pay for DHL Express services either with cash, cigarettes with a shipment value in excess of €500,000 a credit card or by bank transfer. You can open an account with n Commemorative coins and medals with an individual value DHL Express to pay via bank transfer; and all account customers or total shipment value of €2,000 or more are restricted receive invoices on a pre-agreed basis. For more details, please for carriage get in touch with a Customer Service Advisor at your local n Dangerous/hazardous goods including but not limited to DHL Express office or go to mydhl.express.dhl. perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous
15 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability SHIPPING TOOLS Service Offering How to Ship with DHL Express u Shipping Tools Zones and Rates SHIPPING TOOLS Making shipping easier DHL Express offers a choice of electronic solutions to suit even the most demanding requirements. We invest continually in market- leading technologies to help users to manage and monitor shipments, create shipping labels, get quotes, schedule courier pickups, and more. Our electronic solutions cover online and offline options, as well as integrated solutions. In addition, we provide industry- specific solutions tailored for the Life Sciences and Technology sectors. MyDHL+ re-imagines the way the shipping business does business, by combining the tools and services our customers use most. With its mobile friendly and intuitive interface, mydhl.express.dhl customers can now import, export, schedule a pickup, track shipments and pay bills more quickly than ever – all in one visit, with one password and zero headaches. MyDHL+ makes it incredibly easy to navigate the complexities of international shipping. DHL EXPRESS COMMERCE Take your website international with DHL Express Commerce. Offer your customers all the benefits of DHL Express at your checkout in real-time. Import, The DHL Express Mobile app lets you track your manage and ship their orders quickly and shipments and manage your deliveries all in one place. efficiently with no complicated development. You can locate the nearest DHL Service Point for parcel Add the power of DHL Express to your e-commerce drop off or collection, and quickly check shipping rates business quickly and easily, giving you the too – right on your smartphone. Advanced GPS location competitive edge. DHL Express Commerce 2. services and camera barcode scanning are also available. Download DHL Express Mobile today, on integrates with the biggest e-commerce platforms, including: Magento, Shopify, WooCommerce, Android or iOS. Amazon and eBay. Customer shipping integration Specific solutions Using EDI and XML Services enables you to incorporate DHL’s DHL offers additional capabilities for businesses requiring more online shipping capabilities into your own website, warehouse specialized solutions – for example, its Medical Express and or customer service application. This provides global shipment Collect & Return services. tracking while making it faster and easier to access information about transit times, rates and courier bookings.
16 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services CALCULATE THE PRICE OF YOUR SHIPMENT Determine which Do you need your Based on weight Add any optional zone your destination shipments to arrive by (page 11), zone and services (page 8) is in (pages 18 & 19) the end of business or speed, confirm your and check if any and whether yours is earlier in the day base price (pages 20 surcharges apply a document or non- (see page 5)? & 21 for exports and (page 9). document shipment. pages 22 & 23 for imports). Base price + Optional services + Surcharges = Total price OPTIONAL SERVICES View explanation Optional services Charging method Charge PHP 25 per kg Dedicated Pickup Per shipment with minimum of PHP 1,200 PHP 25 per kg Dedicated Delivery Per shipment with minimum of PHP 2,200 Shipment Preparation Per shipment PHP 1,500 Saturday Delivery Per shipment PHP 860 Shipment Insurance By shipment value PHP 658 or 2% of shipment value if higher Extended Liability Per shipment PHP 240 Direct Signature Per shipment PHP 290 Printed Invoice Per invoice PHP 248 Residential Address Per shipment PHP 186 GoGreen Climate Neutral By shipment weight PHP 5 per kg with minimum of PHP 5 Change of Billing Per invoice PHP 600 Neutral Delivery Per shipment PHP 660 Duty Billing Services Duty Tax Paid % of fiscal charges 2% of fiscal charges with minimum of PHP 880 Duty Tax Importer % of fiscal charges 2% of fiscal charges with minimum of PHP 580 Duty Tax Receiver % of fiscal charges 2% of fiscal charges with minimum of PHP 580 For a full list of optional services, please visit our website at mydhl.express.dhl.
17 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services SURCHARGES View explanation Surcharges Charging method Charge Percentage of transportation and additional Fuel Surcharge Per shipment charges, as per index; details here Remote Area By shipment weight PHP 25 per kg with minimum charge of PHP 1,200 Additional Handling Overweight Piece Per piece PHP 4,700 Oversize Piece Per piece PHP 3,500 Non-Stackable Pallet Per piece PHP 10,700 Dangerous Goods Full Dangerous Goods Per shipment PHP 5,069 Lithium Batteries Section II (966) Per shipment PHP 300 Lithium Batteries Section II (969) Per shipment PHP 290 Excepted Quantities Per shipment PHP 300 Dry Ice (UN1845) Per shipment PHP 600 Address Correction Per shipment PHP 600 Data Entry Per shipment PHP 290 Security Charges Elevated Risk Per shipment PHP 1,200 Restricted Destination Per shipment PHP 1,820 CUSTOMS SERVICES View explanation Customs services Charging method Charge Release to Broker Per shipment PHP 2,320 Non-Routine Entry Per shipment PHP 580 Per shipment, per day after Minimum PHP 781.66 or PHP 3.43/day per kg, Bonded Storage three calendar days whichever is higher Bonded Transit Per shipment PHP 980 Export Declaration Per shipment PHP 200 Multiline Entry Rate per line, after five lines PHP 290 Physical Intervention Per shipment PHP 1,160 Please visit our website for a full list of surcharges and customs services.
18 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services SERVICE CAPABILITY AND RATING ZONES DHL DHL DHL DHL DHL DHL Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports Worldwide 12:00 9:00 Worldwide 12:00 9:00 Afghanistan 9 P P Ecuador 9 P P P P Albania 7 P P P P Egypt 9 P P doc P Algeria 9 P P P El Salvador 9 P P P P American Samoa 9 P P P P Eritrea 9 P P Andorra 7 P P P P Estonia 7 P P P P Angola 9 P P P P Eswatini 9 P P doc P Anguilla 9 P P doc P Ethiopia 9 P P Antigua 9 P P doc P Falkland Islands 9 P P Argentina 9 P P P P Faroe Islands 9 P P Armenia 7 P P P Fiji 9 P P Aruba 9 P P doc P Finland 7 P P P P Australia 4 P P P P France 7 P P P P Austria 7 P P P P French Guiana 9 P P doc P Azerbaijan 7 P P P Gabon 9 P doc P Bahamas 9 P P P P Gambia 9 P P Bahrain 7 P P doc P Georgia 9 P P P Bangladesh 5 P P P P Germany 7 P P P P Barbados 9 P P P P Ghana 9 P P doc P Belarus 9 P P P Gibraltar 7 P P P P Belgium 7 P P P P Greece 7 P P P P Belize 9 P P doc P Greenland 9 P P Benin 9 P doc P Grenada 9 P P doc P Bermuda 9 P P P Guadeloupe 9 P P doc P Bhutan 5 P P Guam 9 P P P Bolivia 9 P P P P Guatemala 9 P P P P Bonaire 9 P P doc P Guernsey 7 P P P P Bosnia and Herzegovina 7 P P P P Guinea Republic 9 P doc P Botswana 9 P doc doc P Guinea-Bissau 9 P P Brazil 9 P P P P Guinea-Equatorial 9 P P Brunei 2 P doc P Guyana (British) 9 P P doc P Bulgaria 7 P P doc P Haiti 9 P P P Burkina Faso 9 P doc doc P Honduras 9 P P doc P Burundi 9 P P Hong Kong SAR China 1 P P P P Cambodia 3 P P P P Hungary 7 P P P P Cameroon 9 P P P Iceland 9 P P P P Canada 6 P P P P India 5 P P P P Canary Islands, The 9 P P P P Indonesia 2 P P P P Cape Verde 9 P P Iran, Islamic Rep. of 9 P P P P Cayman Islands 9 P P doc P Iraq 9 P P Central African Republic 9 P P Ireland, Rep. of 7 P P P P Chad 9 P P Israel 9 P P P P Chile 9 P P P P Italy 7 P P P P China, People’s Republic 3 P P P P Jamaica 9 P P P Colombia 9 P P P P Japan 2 P P P P Comoros 9 P P Jersey 7 P P P P Congo 9 P P Jordan 8 P P P P Congo, Democratic Rep. of 9 P doc P Kazakhstan 9 P P P P Cook Islands 9 P P Kenya 9 P P doc P Costa Rica 9 P P doc P Kiribati 9 P P Cote d’Ivoire 9 P P doc P Korea, D.P.R. of (North) 9 P P Croatia 7 P P P P Korea, Rep. of (South) 2 P P P P Cuba 9 P P Kosovo 7 P P P P Curacao 9 P P doc P Kuwait 8 P P P P Cyprus 7 P doc doc P Kyrgyzstan 9 P P P Czech Republic, The 7 P P P P Lao P.D.R. 3 P P doc P Denmark 7 P P P P Latvia 7 P P P P Djibouti 9 P P Lebanon 9 P P P P Dominica 9 P P doc P Lesotho 9 P P doc P Dominican Republic 9 P P doc P Liberia 9 P P doc = document contents only P = document and non-document contents Table continues overleaf For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
19 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services SERVICE CAPABILITY AND RATING ZONES DHL DHL DHL DHL DHL DHL Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports Worldwide 12:00 9:00 Worldwide 12:00 9:00 Libya 9 P P Saudi Arabia 8 P P P P Liechtenstein 7 P P P P Senegal 9 P P doc P Lithuania 7 P P doc P Serbia, Rep. of 7 P P P P Luxembourg 7 P P P P Seychelles 9 P P Macau SAR China 1 P P P P Sierra Leone 9 P doc P Madagascar 9 P P P Singapore 1 P P P P Malawi 9 P P Slovakia 7 P P P P Malaysia 2 P P P P Slovenia 7 P P P P Maldives 5 P P Solomon Islands 9 P P Mali 9 P P P Somalia 9 P P Malta 7 P doc doc P Somaliland, Rep. (N. Somalia) 9 P P Marshall Islands 9 P P P South Africa 9 P P P P Martinique 9 P P doc P South Sudan 9 P P Mauritania 9 P P Spain 7 P P P P Mauritius 9 P P P P Sri Lanka 5 P P P P Mayotte 9 P P St. Barthelemy 9 P P doc P Mexico 6 P P P P St. Eustatius 9 P P doc P Micronesia, Fed. States of 8 P P St. Helena 9 P P Moldova, Rep. of 9 P P P St. Kitts 9 P P doc P Monaco 7 P P P P St. Lucia 9 P P P Mongolia 9 P P St. Maarten 9 P P P P Montenegro, Rep. of 7 P P P P St. Vincent 9 P P P Montserrat 9 P P P Sudan 9 P doc P Morocco 9 P P P P Suriname 9 P P P Mozambique 9 P doc doc P Sweden 7 P P P P Myanmar 3 P P P Switzerland 7 P P P P Namibia 9 P doc doc P Syria 9 P P Nauru, Rep. of 9 P P Tahiti 9 P P Nepal 5 P doc P Taiwan 1 P P P P Netherlands, The 7 P P P P Tajikistan 9 P P Nevis 9 P P doc P Tanzania 9 P doc doc P New Caledonia 9 P P Thailand 2 P P P P New Zealand 4 P P P P Timor-Leste 9 P doc P Nicaragua 9 P P P P Togo 9 P P Niger 9 P P Tonga 9 P P Nigeria 9 P P P P Trinidad and Tobago 9 P P P P Niue 9 P P Tunisia 9 P doc P North Macedonia 7 P P P P Turkey 7 P P P P Northern Mariana Islands 9 P P Turkmenistan 9 P P P Norway 7 P P P P Turks and Caicos Islands 9 P P doc P Oman 8 P P P P Tuvalu 9 P P Pakistan 8 P P P P Uganda 9 P doc doc P Palau 9 P P Ukraine 9 P P P P Panama 9 P P P P United Arab Emirates 8 P P P P Papua New Guinea 4 P P United Kingdom 7 P P P P Paraguay 9 P P P P United States of America 6 P P 10:30 P Peru 9 P P P P Uruguay 9 P P P P Poland 7 P P P P Uzbekistan 9 P P P Portugal 7 P P P P Vanuatu 9 P P Puerto Rico 9 P P P P Vatican City 7 P P P Qatar 8 P P P P Venezuela 9 P P P P Reunion, Island of 9 P P P Vietnam 3 P P P P Romania 7 P P P P Virgin Islands (British) 9 P P P P Russian Federation, The 9 P P P P Virgin Islands (US) 9 P P Rwanda 9 P P Yemen, Rep. of 9 P P doc P Samoa 9 P P Zambia 9 P P doc P San Marino 7 P P P P Zimbabwe 9 P P doc P Sao Tome & Principe 9 P P doc = document contents only P = document and non-document contents For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
20 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services Export rates by zone and product DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Documents only up to 2kg 0.5 780 1,062 1,102 1,456 1,485 1,568 2,592 2,670 2,888 1 953 1,235 1,369 1,811 1,840 1,925 3,133 3,461 3,857 1.5 1,117 1,399 1,636 2,166 2,199 2,282 3,674 4,257 4,826 2 1,281 1,563 1,903 2,521 2,558 2,639 4,215 5,053 5,795 Documents from 2.5kg and non-documents from 0.5kg 0.5 1,229 1,737 1,799 2,277 2,393 2,551 2,761 3,080 3,237 1.0 1,478 1,965 2,064 2,640 2,770 2,923 3,302 3,804 4,103 1.5 1,663 2,172 2,321 3,003 3,152 3,286 3,843 4,528 5,010 2.0 1,848 2,379 2,578 3,366 3,534 3,649 4,384 5,252 5,917 2.5 2,033 2,586 2,835 3,729 3,916 4,012 4,925 5,976 6,824 3.0 2,203 2,779 3,047 4,026 4,227 4,361 5,423 6,611 7,556 3.5 2,373 2,972 3,259 4,323 4,538 4,710 5,921 7,246 8,288 4.0 2,543 3,165 3,471 4,620 4,849 5,059 6,419 7,881 9,020 4.5 2,713 3,358 3,683 4,917 5,160 5,408 6,917 8,516 9,752 5.0 2,883 3,551 3,895 5,214 5,471 5,757 7,415 9,151 10,484 5.5 3,012 3,718 4,069 5,457 5,722 6,044 7,912 9,770 11,186 6.0 3,141 3,885 4,243 5,700 5,973 6,331 8,409 10,389 11,888 6.5 3,270 4,052 4,417 5,943 6,224 6,618 8,906 11,008 12,590 7.0 3,399 4,219 4,591 6,186 6,475 6,905 9,403 11,627 13,292 7.5 3,528 4,386 4,765 6,429 6,726 7,192 9,900 12,246 13,994 8.0 3,657 4,553 4,939 6,672 6,977 7,479 10,397 12,865 14,696 8.5 3,786 4,720 5,113 6,915 7,228 7,766 10,894 13,484 15,398 9.0 3,915 4,887 5,287 7,158 7,479 8,053 11,391 14,103 16,100 9.5 4,044 5,054 5,461 7,401 7,730 8,340 11,888 14,722 16,802 10.0 4,173 5,221 5,635 7,644 7,981 8,627 12,385 15,341 17,504 10.5 4,283 5,344 5,806 7,870 8,192 8,828 12,775 15,714 17,890 11.0 4,393 5,467 5,977 8,096 8,403 9,029 13,165 16,087 18,276 11.5 4,503 5,590 6,148 8,322 8,614 9,230 13,555 16,460 18,662 12.0 4,613 5,713 6,319 8,548 8,825 9,431 13,945 16,833 19,048 12.5 4,723 5,836 6,490 8,774 9,036 9,632 14,335 17,206 19,434 13.0 4,833 5,959 6,661 9,000 9,247 9,833 14,725 17,579 19,820 13.5 4,943 6,082 6,832 9,226 9,458 10,034 15,115 17,952 20,206 14.0 5,053 6,205 7,003 9,452 9,669 10,235 15,505 18,325 20,592 14.5 5,163 6,328 7,174 9,678 9,880 10,436 15,895 18,698 20,978 15.0 5,273 6,451 7,345 9,904 10,091 10,637 16,285 19,071 21,364 15.5 5,383 6,574 7,516 10,130 10,302 10,838 16,675 19,444 21,750 16.0 5,493 6,697 7,687 10,356 10,513 11,039 17,065 19,817 22,136 16.5 5,603 6,820 7,858 10,582 10,724 11,240 17,455 20,190 22,522 17.0 5,713 6,943 8,029 10,808 10,935 11,441 17,845 20,563 22,908 17.5 5,823 7,066 8,200 11,034 11,146 11,642 18,235 20,936 23,294 Table continues overleaf
21 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services Export rates by zone and product DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 18.0 5,933 7,189 8,371 11,260 11,357 11,843 18,625 21,309 23,680 18.5 6,043 7,312 8,542 11,486 11,568 12,044 19,015 21,682 24,066 19.0 6,153 7,435 8,713 11,712 11,779 12,245 19,405 22,055 24,452 19.5 6,263 7,558 8,884 11,938 11,990 12,446 19,795 22,428 24,838 20.0 6,373 7,681 9,055 12,164 12,201 12,647 20,185 22,801 25,224 20.5 6,515 7,793 9,171 12,308 12,493 12,946 20,633 23,260 25,744 21.0 6,657 7,905 9,287 12,452 12,785 13,245 21,081 23,719 26,264 21.5 6,799 8,017 9,403 12,596 13,077 13,544 21,529 24,178 26,784 22.0 6,941 8,129 9,519 12,740 13,369 13,843 21,977 24,637 27,304 22.5 7,083 8,241 9,635 12,884 13,661 14,142 22,425 25,096 27,824 23.0 7,225 8,353 9,751 13,028 13,953 14,441 22,873 25,555 28,344 23.5 7,367 8,465 9,867 13,172 14,245 14,740 23,321 26,014 28,864 24.0 7,509 8,577 9,983 13,316 14,537 15,039 23,769 26,473 29,384 24.5 7,651 8,689 10,099 13,460 14,829 15,338 24,217 26,932 29,904 25.0 7,793 8,801 10,215 13,604 15,121 15,637 24,665 27,391 30,424 25.5 7,935 8,913 10,331 13,748 15,413 15,936 25,113 27,850 30,944 26.0 8,077 9,025 10,447 13,892 15,705 16,235 25,561 28,309 31,464 26.5 8,219 9,137 10,563 14,036 15,997 16,534 26,009 28,768 31,984 27.0 8,361 9,249 10,679 14,180 16,289 16,833 26,457 29,227 32,504 27.5 8,503 9,361 10,795 14,324 16,581 17,132 26,905 29,686 33,024 28.0 8,645 9,473 10,911 14,468 16,873 17,431 27,353 30,145 33,544 28.5 8,787 9,585 11,027 14,612 17,165 17,730 27,801 30,604 34,064 29.0 8,929 9,697 11,143 14,756 17,457 18,029 28,249 31,063 34,584 29.5 9,071 9,809 11,259 14,900 17,749 18,328 28,697 31,522 35,104 30.0 9,213 9,921 11,375 15,044 18,041 18,627 29,145 31,981 35,624 Multiplier rate per 1kg from 30.1kg 30.1 - 70.0 305 330 377 497 597 669 868 1,058 1,178 70.1 - 300.0 307 389 408 705 719 834 874 1,063 1,240 300.1 - 1,000* 316 416 423 713 745 846 913 1,085 1,290 DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 159 countries worldwide. Add PHP 290 to the DHL Express Worldwide prices. DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 (10:30 to the USA) on the next possible working day to over 95 countries worldwide. Add PHP 1,450 to the DHL Express Worldwide prices. Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see mydhl.express.dhl for details. *DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
22 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services Import rates by zone and product DHL EXPRESS WORLDWIDE IMPORT Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Documents only up to 2kg 0.5 1,014 1,381 1,433 1,893 1,931 2,038 3,370 3,471 3,754 1 1,239 1,606 1,780 2,355 2,393 2,502 4,073 4,499 5,014 1.5 1,452 1,819 2,127 2,817 2,860 2,966 4,776 5,534 6,274 2 1,665 2,032 2,474 3,279 3,327 3,430 5,479 6,569 7,534 Documents from 2.5kg and non-documents from 0.5kg 0.5 1,598 2,258 2,339 2,960 3,111 3,316 3,589 4,004 4,208 1.0 1,922 2,554 2,684 3,432 3,601 3,800 4,292 4,945 5,334 1.5 2,163 2,823 3,018 3,904 4,098 4,272 4,995 5,886 6,513 2.0 2,404 3,092 3,352 4,376 4,595 4,744 5,698 6,827 7,692 2.5 2,645 3,361 3,686 4,848 5,092 5,216 6,401 7,768 8,871 3.0 2,866 3,612 3,962 5,234 5,496 5,670 7,048 8,594 9,823 3.5 3,087 3,863 4,238 5,620 5,900 6,124 7,695 9,420 10,775 4.0 3,308 4,114 4,514 6,006 6,304 6,578 8,342 10,246 11,727 4.5 3,529 4,365 4,790 6,392 6,708 7,032 8,989 11,072 12,679 5.0 3,750 4,616 5,066 6,778 7,112 7,486 9,636 11,898 13,631 5.5 3,918 4,833 5,292 7,094 7,438 7,859 10,282 12,703 14,544 6.0 4,086 5,050 5,518 7,410 7,764 8,232 10,928 13,508 15,457 6.5 4,254 5,267 5,744 7,726 8,090 8,605 11,574 14,313 16,370 7.0 4,422 5,484 5,970 8,042 8,416 8,978 12,220 15,118 17,283 7.5 4,590 5,701 6,196 8,358 8,742 9,351 12,866 15,923 18,196 8.0 4,758 5,918 6,422 8,674 9,068 9,724 13,512 16,728 19,109 8.5 4,926 6,135 6,648 8,990 9,394 10,097 14,158 17,533 20,022 9.0 5,094 6,352 6,874 9,306 9,720 10,470 14,804 18,338 20,935 9.5 5,262 6,569 7,100 9,622 10,046 10,843 15,450 19,143 21,848 10.0 5,430 6,786 7,326 9,938 10,372 11,216 16,096 19,948 22,761 10.5 5,573 6,946 7,548 10,232 10,646 11,477 16,603 20,433 23,263 11.0 5,716 7,106 7,770 10,526 10,920 11,738 17,110 20,918 23,765 11.5 5,859 7,266 7,992 10,820 11,194 11,999 17,617 21,403 24,267 12.0 6,002 7,426 8,214 11,114 11,468 12,260 18,124 21,888 24,769 12.5 6,145 7,586 8,436 11,408 11,742 12,521 18,631 22,373 25,271 13.0 6,288 7,746 8,658 11,702 12,016 12,782 19,138 22,858 25,773 13.5 6,431 7,906 8,880 11,996 12,290 13,043 19,645 23,343 26,275 14.0 6,574 8,066 9,102 12,290 12,564 13,304 20,152 23,828 26,777 14.5 6,717 8,226 9,324 12,584 12,838 13,565 20,659 24,313 27,279 15.0 6,860 8,386 9,546 12,878 13,112 13,826 21,166 24,798 27,781 15.5 7,003 8,546 9,768 13,172 13,386 14,087 21,673 25,283 28,283 16.0 7,146 8,706 9,990 13,466 13,660 14,348 22,180 25,768 28,785 16.5 7,289 8,866 10,212 13,760 13,934 14,609 22,687 26,253 29,287 17.0 7,432 9,026 10,434 14,054 14,208 14,870 23,194 26,738 29,789 17.5 7,575 9,186 10,656 14,348 14,482 15,131 23,701 27,223 30,291 Table continues overleaf
23 DHL Service & Rate Guide 2022: Philippines Connecting your World Sustainability ZONES AND RATES Service Offering How to Ship with DHL Express Shipping Tools u Zones and Rates Calculate the Price of Optional Customs Service Capability Export Import Surcharges Your Shipment Services Services and Rating Zones Services Services Import rates by zone and product DHL EXPRESS WORLDWIDE IMPORT Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 18.0 7,718 9,346 10,878 14,642 14,756 15,392 24,208 27,708 30,793 18.5 7,861 9,506 11,100 14,936 15,030 15,653 24,715 28,193 31,295 19.0 8,004 9,666 11,322 15,230 15,304 15,914 25,222 28,678 31,797 19.5 8,147 9,826 11,544 15,524 15,578 16,175 25,729 29,163 32,299 20.0 8,290 9,986 11,766 15,818 15,852 16,436 26,236 29,648 32,801 20.5 8,475 10,132 11,917 16,005 16,232 16,825 26,818 30,245 33,477 21.0 8,660 10,278 12,068 16,192 16,612 17,214 27,400 30,842 34,153 21.5 8,845 10,424 12,219 16,379 16,992 17,603 27,982 31,439 34,829 22.0 9,030 10,570 12,370 16,566 17,372 17,992 28,564 32,036 35,505 22.5 9,215 10,716 12,521 16,753 17,752 18,381 29,146 32,633 36,181 23.0 9,400 10,862 12,672 16,940 18,132 18,770 29,728 33,230 36,857 23.5 9,585 11,008 12,823 17,127 18,512 19,159 30,310 33,827 37,533 24.0 9,770 11,154 12,974 17,314 18,892 19,548 30,892 34,424 38,209 24.5 9,955 11,300 13,125 17,501 19,272 19,937 31,474 35,021 38,885 25.0 10,140 11,446 13,276 17,688 19,652 20,326 32,056 35,618 39,561 25.5 10,325 11,592 13,427 17,875 20,032 20,715 32,638 36,215 40,237 26.0 10,510 11,738 13,578 18,062 20,412 21,104 33,220 36,812 40,913 26.5 10,695 11,884 13,729 18,249 20,792 21,493 33,802 37,409 41,589 27.0 10,880 12,030 13,880 18,436 21,172 21,882 34,384 38,006 42,265 27.5 11,065 12,176 14,031 18,623 21,552 22,271 34,966 38,603 42,941 28.0 11,250 12,322 14,182 18,810 21,932 22,660 35,548 39,200 43,617 28.5 11,435 12,468 14,333 18,997 22,312 23,049 36,130 39,797 44,293 29.0 11,620 12,614 14,484 19,184 22,692 23,438 36,712 40,394 44,969 29.5 11,805 12,760 14,635 19,371 23,072 23,827 37,294 40,991 45,645 30.0 11,990 12,906 14,786 19,558 23,452 24,216 37,876 41,588 46,321 Multiplier rate per 1kg from 30.1kg 30.1 - 70.0 397 429 490 646 776 870 1,128 1,375 1,531 70.1 - 300.0 399 506 530 917 935 1,084 1,136 1,382 1,612 300.1 - 1,000* 411 541 550 927 969 1,100 1,187 1,411 1,677 DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day from over 159 countries worldwide. Add PHP 290 to the DHL Express Worldwide Import prices. DHL Express 9:00 (10:30 from the USA) – Guaranteed delivery before 9:00 (10:30 to the USA) on the next possible working day from over 95 countries worldwide. Add PHP 1,450 to the DHL Express Worldwide Import prices. Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see mydhl.express.dhl for details. *DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
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