September 2019 Talking Business - X Grand designs for Dandenong - City of Greater Dandenong
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TalkingBusiness September 2019 XXGrand designs for Dandenong Page 4 XX‘Intangible’ skills predicted as priority for workforce of the future Page 9 XXSPEE3D steals spotlight on global printing stage Page 11
2 FEATURES 7 Propharma adds organic to Paul’s Corner its production portfolio Are we really approaching the last quarter of 2019? This is the September edition of Talking Business, so I guess that must be the case. Please tell me I am not alone in finding this a little hard to digest? As always, this magazine takes pride in showcasing the developments and achievements of our diverse local business community. In this 8 10 edition, we dedicate a full page to those that have been recognised for excellence across many industry award The power of Targeted support to bodies, including HM Gem Engines, the hashtag start-up businesses Woolworths Distribution Facility, Caps and Closures, Ego Pharmaceuticals and Kuga Electrical. We also highlight those businesses that are expanding or are leading the way in innovation such as Propharma achieving its Australian Certified Organic certification, Fine Food Holdings’ 11 12 $10 million investment into a new manufacturing facility, and Spee3D’s revolutionary technology that is taking SPEE3D steals spotlight on the world by storm. global printing stage. Starting and sustaining a small business can be a difficult but rewarding road, and we recognise the need for strong support throughout the various phases of growth. To this end, we have shared some case studies for three popular programs including the Dandy Markers Market (p.3), Launch Me (p.9), and 14 15 Ignite Greater Dandenong (p.13) – each offering contrasting and complementary supports for different markets. A Cracker of a Company Please enjoy the variety of articles in Events calendar now Manufacturing in this edition, and we shall be back in Dandenong touch with you again in December. Paul Kearsley Group Manager, Greater Dandenong Business (Includes Economic Development, SEBN Cover: Couture Mantra on 109 Foster St. Model featured in one of owner and designer, Kiran Lally’s silk and Activity Centre Revitalisation) lengha sets.
3 Dandy Makers Market paves way for aspiring stallholders Dandy Makers Market is a handmade starting my very own Ethiopian coffee craft and artisan food market with roasting business. This space has a difference. allowed me to bring my product to the community, and has also assisted A social enterprise of the Southern me with my packaging, marketing Migrant and Refugee Centre (SMRC), and pricing,” said Ms Abyssinia. the market was born from the desire to ignite the passion of business for The Dandy Makers Market is located clients who showed unique cultural on the terrace of Dandenong Market talents. With the help of Dandenong and held on the second Sunday of Market, SMRC now offers both ‘get the month, adding a novel addition market ready’ business courses plus to the thriving market. When buying the opportunity to become a regular from a maker you are buying a piece stallholder – selling unique one-off of a heart, part of a soul, a moment creations in a mentored environment. of someone’s life, a livelihood made from a passion. “Without the Dandy “Having my homeland tradition in Makers Market, I this market is very exciting and I’m confident by its potential and grateful couldn’t have pictured for the support,” said Ms Abyssinia. myself starting my very If you are keen to turn your skill or own Ethiopian coffee hobby into a small business and roasting business.” would like to find out more about free short courses, please contact Graduate of the business course, Alem dandymakers@smrc.org.au or Abyssinia, said The Dandy Makers 9767 1900. Market was instrumental in helping The Dandy Makers Market establish her business, Coffeeland. reopens from a winter hiatus on “Without the Dandy Makers Market, 13 October 2019. Coffeeland owner, Alem Abyssinia I couldn’t have pictured myself Noble Park Activity Centre pilots new Shopfront and Improvement Scheme Noble Park Activity Centre will to gauge their early interest in being signage were part of a suite of outcomes soon see some enhancements with involved in the pilot program. for traders to use in future multimedia the rollout of new pilot Shopfront and promotion of their business. This was followed by a formal, Improvement Scheme. competitive expression of interest Council’s economic development process, where 21 businesses were team engaged local brand and visual selected to undergo targeted changes merchandising experts, Pop Creative to their shopfront, visual merchandising Collective, to deliver a program aimed and painting. at improving the visual appeal of Pop Creative Collective had a hands- shopfronts within the shopping precinct. on approach and created an ‘instant’ The program surveyed more than 46 makeover. Proposals were developed businesses to gain their existing views and implemented with business owner on the condition of the precinct, and collaborations. New branding and
4 hand work. I’ve found this Council really responsive to businesses.” A building designer by profession, Ms Lally originally intended to study fashion design but instead chose a more ‘reliable’ vocation. After a trip to India, Ms Lally’s love for design was reignited and Couture Mantra was born. “It’s currently all fast fashion so a lot of people are heading overseas to shop for quality garments. I’d like to see more stores of my kind open so we can keep people shopping local.” “If you’ve got a passion, you can make it work. I’m learning new things every week – more than I did at school and Grand designs university,” Ms Lally explains. Couture Mantra has utilised Instagram and Facebook to generate for Dandenong interest in the brand. “I’ve realised the customer needs to know the details of how to style the outfits. “Social media is still how people find An innovative designer is keeping retail shop for quality garments. I’d like to me these days, but what you post dollars in Melbourne with a unique see more stores of my kind open so needs to be relevant. I get a strong fashion offering. In January, Kiran we can keep people shopping local.” response when I’m in the picture, and Lally opened Couture Mantra next to this might be because people can Ms Lally designs the hand-made Dandenong’s Little India precinct. relate to a curvier model.” garments down to the fabrics, which are “No one else has this in Australia in 90 per cent silk with cotton-silk lining. Couture Mantra has been featured in terms of Indian-ethnic wear,” says Melbourne Spring Fashion Week, and “It’s a lot of work but the pieces are Ms Lally, who originally launched the has since held its own fashion show timeless – they can be passed onto business online in 2013. featuring a Bollywood actress. Ms your kids. The Mayor visited during “It’s currently all fast fashion so a lot my store launch and I liked that she Lally plans to hold a similar event in of people are heading overseas to had knowledge of embroidery and Dandenong later this year. Noble Park Railway Station honours its history A series of large scale panels Combining historical photographs with installed at Noble Park Railway thematic words depicting the spirit of Station tell the story of Noble Park’s Noble Park in its early days, the panels early settlers and the lives they lived. now greet commuters at this modern state-of-the-art railway station. The panels represent the final touches to the newly built railway http://www.greaterdandenong.com/ station as part of the Victorian levelcrossingremovalproject Kindness, Tolerance, Tenacious, Spirited, Resilient, Government’s Level Crossing United, Fellowship, Determined – the making of Noble Park. Removal Project across Melbourne.
5 Game on for Rigby Cooke Melbourne Football Lawyers backs vision Club and Dandenong for dispersed Melbourne Football Club (MFC) has further cemented its commitment South East and other networks to encourage and develop talented Melbourne to the south east region by joining the Greater Dandenong Chamber players. All programs include on-field skill development and educational with South of Commerce. MFC’s community initiatives include components with an additional focus on creating more opportunities East Business collaborations with Victoria Police in the south east area. for multicultural and indigenous participants. For example, highly Hub talented players who have graduated Accommodating a growing “We want to immerse ourselves in through the Melbourne Academy client base in Melbourne’s the community and have this area be Zone and meet certain criteria are south-east, Rigby Cooke an extension of our football club as a eligible to be drafted to Melbourne’s Lawyers has opened a business whole,” says Josh Mahoney, General AFL side. hub in Dandenong South to Manager of Football and Casey “We have been able to partner serve businesses located in Operations for MFC. already with many great, local the region. “Initial discussions have identified businesses on our network programs Managing Partner, Bill Karvela, numerous opportunities to help such as ‘Leadership in Business’,” said the firm was making a the business network of Greater says Mr Maynard. “Expanding strategic move as planners Dandenong, either through that reach to Greater Dandenong looked towards a decentralised the development of programs businesses with similar community future for Melbourne. or partnerships.” mindsets is an important opportunity for MFC. “We want to meet our clients Peter Maynard, General Manager where they are. Not just to Casey Football – a VFL club affiliated “We believe our new, $8 million provide more convenient with MFC – says the organisation development and surface upgrade service, but also to better recently celebrated its 10th year of planned at Casey Fields is a terrific understand their needs and their partnership with City of Casey. “We achievement for the whole South industries,” said Mr Karvela. want the best facilities possible in East community. We’re looking the Casey/Dandenong area, not forward to bringing events and Located in Monash Drive, only to grow the game of Australian programs to Greater Dandenong that Dandenong South, the new Rules but to increase physical activity benefit the wider community.” space will provide Rigby Cooke within the community.” with a base to interact with its clients in the growing region, MFC also runs the ‘Melbourne including manufacturers, hotel Next Gen Academy’ in partnership and accommodation providers, with the Dandenong Stingrays, AFL health, logistics, clients and trade exposed businesses and other commercial clients. Mr Karvela said this venture was a genuine investment in the new business hub, and a serious commitment to their clients and future clients in the South East. “We want to support the growth aspirations of our clients outside of the CBD, and with a number of clients already in the South East, this is an expansion that makes sense for us” he said.
6 Dandenong engineering and remanufacturing business wins elite industry award Victorian Automobile Chamber of Commerce (VACC) Chief Executive, Geoff Gwilym said that the industry Awards demonstrate VACC members commitment to quality and customer service. “It is a huge accolade to be named the best in Victoria and these businesses have all proved themselves worthy of that title,” said Mr Gwilym. Eight expert judges evaluated entries based on business management, workplace practices, customer service, marketing and communication and an independent From left to right: HM GEM Engines Managing Director, Bruce Parker and General Manager, Dean Taylor standards representative audited the judging ensuring that only the finest City of Greater Dandenong business, With its head office and principle of VACC’s 5,500 members would be HM Gem Engines, has been awarded engine reconditioning and announced as finalists. Best Engine Reconditioner (large remanufacturing plant located in business) in the prestigious 2019 Dandenong, HM Gem Engines is As a multiple winner of this award VACC Industry Awards. recognised as the largest engine since its inception, HM Gem Engines remanufacturer in Australia was recognised among four 2019 category winners and other with engineering service plants other outstanding companies and outstanding Victorian businesses strategically located along the east individuals with induction into the were formally recognised at a black coast of Australia, employing in VACC Automotive Industry Hall of tie event on Saturday 22 June at the excess of 100 people. Fame, the industry’s highest honour. Grand Hyatt, Melbourne. Local businesses take out range Clunies Ross Entrepreneur of the Year Award – Dr Jane Oppenheim, of prestigious awards Ego Pharmaceuticals The award, organised by the The past quarter has seen a number sustainability benefits. The collaboration Australian Academy of Technology of Greater Dandenong businesses with development partners, suppliers and Engineering, recognised the recognised for excellence across a and store operations has reset the leadership and innovation provided range of industry awards, and we benchmarks of what can be achieved by Dr Oppenheim, which has seen extend our sincere congratulations in distribution centre development in an Ego manufacturing plant expand to all. Australia and worldwide. 10 times, creating valuable jobs and Award for Development Innovation – International packaging award – a significant export market. Woolworths Distribution Facility Caps and Closures Energy Efficiency Project of the Year The Kone Award for Development Caps and Closures achieved Award – Kuga Electrical Innovation was awarded to international recognition for their Congratulations to John Kurta and Woolworths and Charter Hall for innovative and unique packaging the team at Kuga Electrical for Woolworths’ new Melbourne South design at the prestigious 2019 winning the Energy Efficiency Project Regional Distribution Centre at the WorldStar Packaging Awards held of the Year Award, presented at the Australian national property awards. in Prague, Czech Republic. The 2019 Excellence Awards by Master company won in the domestic and Electricians Australia. These awards Woolworth’s latest state of the art facility household category for Precise Pour, recognize outstanding achievements uses world class automated technology described as a leap forward in the in the electro-technology industry at to deliver enhanced customer, functionality of the simple tap. a state and national level. safety, supply chain, economic and
7 Propharma adds organic New Business to its production portfolio Growth Fund to After more than 40 years in business, The founders of Propharma had help businesses Dandenong South’s Propharma achieved Australian Certified Organic a farming background and good knowledge of the nutritional expand certification in April 2019, opening requirements of animals, starting The Victorian Government the already successful business up to the business in 1976, according to recently confirmed it will new markets. Ms Azizsoltani. establish a $250 million Victorian The company, which brands itself “They commissioned a purpose-built Business Growth Fund, the as “Dry Powder Specialists,” works factory in Dandenong South in 1986, largest of its kind in Australia, in the animal nutrition, food and establishing a separate facility for for small and medium enterprises pharmaceutical industries, assisting human nutrition and therapeutics.” (SMEs) to help them access small businesses through to capital and create jobs to grow The company obtained a Therapeutic global brands. the economy. Goods Administration licence in 1991. “We’re set up to handle all varieties On 7 June 2019, Treasurer Tim “Since that time, multiple manufacturing of dry powder milling, blending, Pallas announced a $50 million licences have been achieved, as well sieving and packaging,” says contribution towards the Fund, as formal supplier accreditation with Propharma’s QA/NPD Manager, which will be developed with several multi-nationals.” Ladan Azizsoltani. leading industry superannuation The organic certification comes groups First State Super and “Management’s thinking was as a result of customer demand VicSuper. always to focus on quality rather and interest at food exhibitions. than volume. We’re contract Propharma recently expanded the “The Victorian Business Growth manufacturers and because we don’t food side of its business with a food Fund will give some of our best have any minimum quantities in our technologist recruited and extra SMEs the incentive to take on orders, that’s attractive for start-up casual workers added to the team. new ventures and employ more businesses seeking trial batches. Victorians,” said Mr Pallas. The company has also been “Multi-nationals are confident of the collaborating with Monash University’s The Labor Government, First calibre of the quality systems we food incubator since 2017 to develop State Super and VicSuper are have in place, knowing they can products in larger batches, with continuing to work together to trust our step in the chain of their the aim to commercialise the ideas finalise the design of the fund, manufacturing processes.” generated from the incubator. which is subject to a formal agreement. First State Super CEO Deanne Stewart said many Victorian SMEs find it difficult to access affordable capital, limiting their ability to expand their business. “As one of Australia’s largest super funds, we have long been looking for innovative ways to invest in successful SME companies that are ready to expand, in turn creating new jobs and economic growth in regional and metropolitan communities,” said Mr Steward. A high-quality, independent fund manager will be appointed through a competitive process. The Fund will complement other business support programs, such as the Victorian Jobs and Investment Fund and the payroll tax cuts announced in the Victorian Budget for 2019-20. From left to right: Champi Thotamunige, Norma Garner, Lesley Smith, Ladan Azizsoltani, Alf Staffa
8 The power of the hashtag You will never find a better sales representative than your customers – and those loyal and engaged will post unsolicited images without you having to ask. Consumers are more likely to ‘tell your story’ when your brand aligns to a strong set of values, issues or experiences that go beyond your product. This can be seen in the case of KOH Clean Living whose brand story matched the values of a new mother, Sally. With a newborn in the home, Sally began researching eco-friendly cleaning products to create a safer living environment for her child, and came across the business KOH Clean Living. In reading their story, Sally found a personal connection to their purpose and decided to purchase their products to clean her home. While she wouldn’t normally post an Instagram photo about cleaning products, she was proud of her conscious decision to create a safer home environment for her family, while also helping to protect the planet – this post was free UGC for KOH Clean Living. ‘Consumers are more likely to In delving into the world of Instagram, here are a few facts ‘tell your story’ when your brand aligns to consider: to a strong set of values, issues or Instagram now has a shopping experiences that go beyond your product.’ feature, making it even easier for users to make purchases in By the time you read this article including that delicious avocado a few simple clicks there will be approximately three smash, the house transformation million images uploaded onto or the new outfit of the day Instagram posts with at least social media applications (apps). On (#OOTD). According to Hootsuite, one hashtag boast 12.6 per Instagram alone, there is an average 60% of users also (approximately cent more engagement than of 80 million images uploaded daily. 600 million people) seek out those without a hashtag and discover new products on Instagram is a social media app that Identifying and leveraging the Instagram, making it a powerful tool can be loosely described as a photo trending hashtags (those that for businesses. sharing tool used by both individuals have a lot of traction) is a great and businesses. We all know the So what is the most effective marketing tactic to consider timeless adage “a picture speaks a way to translate users to thousand words,” and Instagram’s consumers? Research shows So why not have a play and see what rising success and popularity shows that User Generated Content Instagram can offer your brand or this is the case, so we better pay (UGC) is outperforming traditional should we say #whynot. closer attention. advertising, meaning consumers References find peer-created content more Instagram has 1.1 billion users who https://www.marketingsociety. influential in their choices than com/the-gym/how-harness-power- open the app at least once a day business marketing images instagram#FXF3B13dXGm5SEmd.99 on average, many of which post (Marketing Society). https://blog.hootsuite.com/instagram-statistics/ images showcasing life’s joys
9 ‘Intangible’ skills predicted as priority for workforce of the future According to the World Economic Farha Momandwall, Senior HR these jobs. I think one area we’ll see Forum’s (WEF) Future of Jobs Report Manager SC/IR for Nissan Casting growth in is self-education.” released late last year, at least 54 per cent of all employees will need reskilling and upskilling by 2022. “The real challenge is how fast the jobs of the In-demand skills that WEF predicts future will be created and how quickly we can for 2022 include: re-skill people for these jobs.” • analytical thinking and innovation • active learning and learning (Australia), predicts the manufacturing “With all of this technology we have, strategies workforce of the future will need to it’s a bit of a double-edged sword. • creativity, originality and initiative be multi-skilled. Nothing is all good or bad – it’s • technology design and “Soft skills are becoming more what we choose to do with it that programming critical. An area we are investing in ultimately matters.” • complex problem-solving is around people-management skills, City of Greater Dandenong is such as communication, coaching • leadership and social influence proactively supporting businesses and leadership. Investment in this • emotional intelligence and their workforces to adapt to area will enable our workforce to technological advancements. For • reasoning, problem-solving identify how to bring out the best example, South East Business and ideation in people, and provide room for Networks recently held a series of Simon Waller, a speaker, author and creativity and innovative thinking,” workshops on the future of work advisor in the technology space says Ms Momandwall. targeted to business leaders and predicts technology-related jobs will Similarly, Mr Waller believes we need educators. be more important in the short term. to look at intangible elements to Visit www.greaterdandenong.com “But large chunks of that work will predict the in-demand skillsets and click on ‘work’ then ‘South East become automated as well,” says of the future. Business Networks’ to subscribe to Mr Waller. “It’s any type of work that can’t be further workshop information. “Technology doesn’t take jobs, it coded into ‘ones’ and ‘zeros’, that takes tasks, so you face greater risk can’t be easily measured such as if you’re a specialist and that one compassion, creativity, collaboration thing you do gets automated. Those or even love.” middle-management-type roles, “The real challenge is how fast the which are relatively standardised, are jobs of the future will be created and also ripe for automation.” how quickly we can re-skill people for Local Jobs First Supplier Forum Do you want to learn how your important first step to participating To register for this event visit business can participate in Victorian in public sector projects. https://www.eventbrite.com.au/e/ State Government projects? local-jobs-first-supplier-forum- Come along to hear presentations registration-67632726305 The Department of Jobs, from DJPR and the Local Jobs First Precincts and Regions (DJPR) is Commissioner. In addition, get an hosting an information session insight into upcoming government to help suppliers understand the projects and hear from a Tier 1 Local Jobs First and the Social Contractor about a successful Procurement Framework. It is an project utilising local businesses
10 Love Food Targeted support to Halve Waste Did you know the average food business in Victoria throws away start-up businesses more than 100 kilograms of wasted food every week? Not only is this a waste of food and lost profits, but it also ends up in landfill. While many businesses understand the problem, they do not know how to improve the situation. Love Food Hate Waste is a free short program to help Victorian hospitality venues combat this issue by learning how to prevent food waste, reduce costs and increase profits. Open to all Victorian hospitality businesses such as cafes, restaurants, pubs, clubs, hotels and takeaway venues, program participants receive a kit including food waste trackers, action plan templates and other tools and resources to help them reduce food waste in their business. Delivered online via email, business owners, managers and head chefs can follow the simple three-step program over several weeks. The program will help you: 1. Track your food waste to see where it is really occurring Business owner of Myella Believe and Achieve, Sabrina 2. Identify and take actions to Residents of Dandenong and help take the confusion out of the prevent waste before it happens Doveton starting their own small process,” said Ms Hayes. 3. Measure and share success business can receive coaching and Myella Believe and Achieve is a with staff and customers support in the LaunchME program business that has developed through from Good Shepherd Microfinance. More than 150 Victorian hospitality the program. Business owner, Sabrina, Developed to help people on low businesses have already joined the is a mum and legally blind with incomes, the coach works with Love Food Hate Waste Business 3 per cent vision. Her business runs participants to create business and program to start seeing the programs in schools for young people marketing plans to help get their benefits of reducing food waste. teaching disability awareness, and business concept off the ground. she also sells a range of motivational Sign up at the following link to Resident coach, Yvette Hayes, said t-shirts. Sabrina said the LaunchME make food waste your business: starting a business is a daunting program has been a godsend. https://www.sustainability.vic.gov. process so the program provides au/campaigns/love-food-hate- “It is wonderful having a coach/mentor access to a supportive team, waste/business to bounce ideas off and having the together with education on practical communication, support and guidance essentials like accounting software to is extremely helpful,” she said. make tax time easier. Participants meet with their business “In our 12-month program, we work coach for 1.5 hours each fortnight with participants on all elements for 12 months. Limited places are from business plans through to sales. currently available. Most of us look at a Sunday Market stand and assume a business is just Please contact Yvette Hayes via email: making things, but there’s so much yhayes@gsmicrofinance.org.au or more going on and we’re here to visit launchme.org.au for more details.
11 SPEE3D steals spotlight on global printing stage SPEE3D has stolen the spotlight “Typically, 3D printers of this size and complexity on the 3D-printing global stage, having recently installed machines in require up to two weeks to install and set up, Germany, the USA and Australia. however we’ve had Spee3D machines delivered The relatively young, Dandenong- at 9am and printing parts by lunch time.” based company is a former grant recipient of Council’s Business hours, whereas the competing of work with the U.S. Department of Grants Program, and its innovative NASA technology took 28 days to Defence,” says Mr Kennedy. technology and practical application do a very similar thing,” Mr Kennedy for rapid manufacturing is being Swinburne University also recently lauded at international trade shows. reports. purchased a LightSpee3D and SPEE3D Co-founder and CEO Byron “Typically, 3D printers of this size officially launched it at an industry Kennedy says, “We’re the only ones and complexity require up to two event in July. using this technology for parts. weeks to install and set up, however “Interested parties can approach us Traditional 3D printing is slow but we’ve had Spee3D machines or Swinburne to use the technology specialised – what we focus on is delivered at 9am and printing parts and discover how it can benefit making metal parts fast and at a very by lunch time.” them. It could be individuals through low cost.” WarpSpee3D compliments the to defence contractors undertaking The company launched its new original LightSpee3D model, which part development, material testing or WarpSpee3D printer in December is ideal for smaller parts and material corrosion testing.” 2018, which enables manufacturers development. Both printers can work According to Mr Kennedy, Spee3D to produce parts weighing up to 40kg with copper or aluminium. has a “roadmap of products coming and measuring up to one metre wide. The University of Delaware is out” but is currently focussing on “We recently printed some copper reportedly using the LightSpee3D expanding the range of materials rocket nozzles in about seven model daily. “Primarily they do a lot available with its printers. From left to right: Dr. Nick Shevchenko, Byron Kennedy, Dr. Austin Good, Bruce Colter, Steve Camilleri
12 SEBN (South East Business Networks) Australia’s mobro moment impacts all waste disposal in Australia When China announced a ban on long, long third. Flipping that rating that could come of this (unwanted) receiving waste from foreign countries prompts a question: what products item? The mantra now is on Reduce as of 1 January 2018, many Councils, could we make from this resource? initial use, RePurpose one object into recyclers and producers of waste another, Re-use the product in another For over a decade SEBN have been were caught on the hop, but the ever- location, or Recycle a product at the urging our manufacturers to consider growing problem of waste disposal end of its consumer life. the strategic implications of waste was earmarked over 30 years ago. streams. Prior to the opening of Now we are looking to the upgraded For example, On 11 July 1987, a barge the LOGIS business park in South ASPIRE program that has just been that traversed United States east Dandenong, we ran a full breakfast spun off from the Commonwealth coast for almost four months, laden workshop discussing the benefits Scientific and Industrial Research with New York City’s trash finally of industrial symbiosis (waste as Organisation (CSIRO), and of which found a home. The ‘mobro’ was a input sharing between companies). City of Greater Dandenong has been harbinger of a problem now being We have run networking sessions an early member. An online portal, seen across Australia – how do we looking at waste water, even it allows manufacturers (and others) manage our waste effectively? prompting some manufacturers to to flag their desire for a waste by- look at donating their cleaned, used product as a raw input, or to flag a We must get smarter and more water during the last major drought, waste product output for others to committed to ‘end of use value’ and we have flagged the challenge access. By reducing raw ingredient before things like Take Back of rising costs of waste disposal. inputs at one end and the ‘to waste’ Legislation become embedded in our outputs at the other we create win- approach to consumption. But in the long run we need to win-win outcomes. answer: should we be upgrading It can be argued that much of our the tech that already works for us? You can contact SEBN for more problem is in our mindset – we see Should we be carrying a reusable details about the ASPIRE portal unwanted goods as ‘rubbish’ first, bottle rather than buying more single or go to www.aspiresme.com for ‘waste’ second, and ‘resource’ a use plastic? Is there some other use further information.
SEBN (South East Business Networks) 13 It takes a village to raise a startup Local entrepreneur, Riz Akhtar, is ‘there has to be an easier way, there a participant in the Ignite Greater has to be a better way’. From that, Dandenong program (funded by he started to develop an idea that LaunchVic) and has an innovative would revolutionise the automotive Interested in capability startup in the automotive service sector. Riz has used the program to development and sector. Riz is a strong advocate of develop his business and ensure sharing learnings with the program and shared some of his all facets are covered – including thoughts on his experience to date. financials, promotion, attracting your peers? investors and customers and future- If so, then get involved with SEBN – “I’m involved in the startup and proofing his product. from CEO to Production with activities entrepreneurship space. In the for all. south east we have so much talent, “Now the community exists and you we have hubs popping up like the have that support that didn’t exist a Specific networks that meet regularly to Ignite program. The best thing is the couple of years ago. If you’re thinking enhance and embed learnings include: mentorship - to help founders with about checking out the Ignite • Manufacturing Leadership (targeting ideas, solving real problems and program, really get involved with the CEO/Senior Management) taking them to the next level. I’ve community because it takes a village been in the ecosystem for about four to raise a startup,” he said. • Manufacturing ‘Xcellents’ (targeting plus years and I haven’t come across production managers / shop floor SEBN is always looking for business many programs that offer that,” said • SEQN (South East Quality speakers for our masterclasses Mr Akhtar. & CI Network) and mentoring. If you would like An engineer by trade, Riz started to be involved, contact the team at • Workplace Health & Safety his business journey by thinking ignitegreaterdandenong.cgd.vic.gov.au • Developing Young Leaders • SE Women in Business • CEO Series (quarterly) Building future leaders for the region • CEO Mentoring (quarterly) Professional development, confidence those types of professionals, and All enquiries to sebn@cgd.vic.gov.au building and knowledge sharing are participate in a hands-on workshop or SEBN Manager sandra.george@ the big benefits of SEBN’s Developing environment. cgd.vic.gov.au Young Leaders Network, according to “Scott and I have grown through the two local professionals. process together and benefited from Human resources manager Rachelle it. If I’m sitting at my desk and have a LOOKING Mechielsen and lawyer Scott Fitzgibbon particular issue, I can pick up the phone FOR have been involved with the Network and ask for his perspective. We’re now since its 2016 launch and have since looking for that next generation of LOCAL progressed to a more senior level within leaders to come through.” TALENT? their respective companies. Mr Fitzgibbon, Senior Associate “The Developing Leaders Network – Commercial for Macpherson provides a fantastic way for young Kelley, says, “The Network is an leaders to develop their skills,” says investment in your people. All of the Ms Mechielsen, who works with companies sending people to our AL-KO International. sessions are motivated in seeing their potential new leaders grow and “Young leaders are often isolated hopefully accelerate their ascent to a within organisations – they might be leadership position. the only one in their particular field within an SME – so this also provides “To have points of reference from worklocalgreaterdandenong.com.au an opportunity to really open up around 15 companies around the Register today to: those peer networks.” region is one of the big advantages, I think. • Place your vacancy on the portal With the group meeting monthly free of charge at no cost, Ms Mechielsen says a “Another benefit is the quality of challenge is communicating the the presenters and content. The • Access local job seekers Network’s value to businesses so workshops invite participation in real, • Search resumes of registered job they can enable their young leaders practical issues of leadership facing seekers. to participate. emerging leaders,” Mr Fitzgibbon says. For more information contact SEBN on: “The beauty is that each meeting For more information on Ph: 8571 1576 has a different topic focus and SEBN and the Developing Email: sebn@cgd.vic.gov.au expert guest speaker, so it’s a Young Leaders network, email Work Local Greater Dandenong very convenient way to access sandra.george@cgd.vic.gov.au.
14 Events calendar 2019 CITY OF GREATER DANDENONG RUN EXTERNALLY RUN BUSINESS EVENTS BUSINESS EVENTS 2 September 25 September Understanding Superannuation Business Breakfast: Samuel Johnson SEPTEMBER 26 September Pakenham, Casey-Cardinia Business Part 1: Introduction to Energy Management 4 September Single Touch Payroll – introduction City of Kingston 17 September Marketing your business City of Kingston 7 October OCTOBER IS Part 2: Building a Business Case WORK SAFETY (for energy efficiency) MONTH OCTOBER 9 October Worksafe Business Breakfast 23 October Young Workers Breakfast 22 – 25 October Small Business Bus visits Greater Dandenong 22 October 29 October Victorian Manufacturing Showcase 2019 (VMS2019) Cash Flow Improvements Industry Capability Network Wantirna South 13 November 12 + 13 November Start me, Grow Me Small Business Bus visiting Casey-Cardinia region NOVEMBER 29 November Intellectual Property and International Brand Protection Please refer to the respective websites for full details Greater Dandenong Business events - greaterdandenong.com/businessworkshops Library events – Phone 1300 630 920 External run events - please visit the respective Council website. Small Business Bus visiting Greater Dandenong this October Operated by Small Business Tour dates Victoria, the Small Business Bus visits Melbourne and regional Victoria as Tuesday 22 October Thursday 24 October a ‘travelling office on wheels’. Parkmore Shopping Centre, Buckingham Avenue, Springvale Keysborough (near Multicultural Place) This service offers friendly, professional assistance and expert advice from an Wednesday 23 October Friday 25 October experienced business mentor from the Harmony Square, Dandenong Dandenong Market carpark, Small Business Mentoring Service. (Corner of Lonsdale and Walker Street) Dandenong
The Fine Food Holdings team 15 A Cracker of a company now Manufacturing in Dandenong Dandenong South is the new home through innovation and creativity and have additional delicious of Fine Food Holdings (FFH), a according to CEO, Todd Wilson. innovations planned for release division of Gourmet Food, after an by October. “Already, Fine Food Holdings is investment of over $10 million in new “As an Australian food manufacturer, acknowledged as a deli market leader manufacturing facilities. we are proud of our achievements in premium crackers within Australia The custom-designed operation more and New Zealand,” says Mr Wilson. and excited about how the larger than doubles its previous Keysborough capacity and creative flexibility of our FFH also gained recognition as Top capacity with FFH - believing it will be new premises will enable us to take Ranked Supplier 2018 in the Australian our future plans to greater heights able to manufacture the largest range Grocery Deli Category of the Advantage globally,” explains Mr Wilson. of premium crackers products under Report, a “360-degree survey” that sets one roof globally. The move to Dandenong South the supplier performance benchmark Gourmet Food’s journey as across the retail sector. from Keysborough enabled easy relocation for all employees. the ‘entertaining’ specialists Set for success “As new product development plans Following the success of MaxFoods Mr Wilson attributes the company’s are implemented and new markets and its Ocean Blue seafood brand – success to a strong focus on building are tapped, we will be in a better an importing food business launched retail partnerships and understanding position to continue to grow our in 2009 – the business owners the demands of consumers. current 250-strong workforce. identified an opportunity to diversify from ‘seafood entertaining’ to the “The premium OB Finest ranges are “While Australian and New Zealand ‘entertaining deli cracker’ market. certainly an Australian favourite. They markets continue to grow, we embrace various cracker styles from already have export commitments FFH’s production began in wafer crackers to specialty crackers from retailers in the USA, United Keysborough in early 2015. From the such as Cranberry & Pumpkin Seed Kingdom, Chile, Canada, Hong Kong, outset, FFH sought to manufacture and Fig & Almond. Ireland, Singapore and South Korea, not only the most appealing, quality with other counties on the horizon,” deli crackers, but also ones that lead “Recently we launched OB Finest explains Mr Wilson. Parmesan Crisps and 3 Seed Crisps Transforming Springvale Road into a Boulevard The Springvale Boulevard Project will transform Springvale Road into a signature boulevard, reinforcing the shopping district as one of Melbourne’s leading cultural destinations. Council conducted extensive community consultation to gain ideas for Springvale Road’s future. From the input of over 1,000 participants, a design proposal for Springvale Boulevard has been developed which reflects the community’s aspirations. Once a contractor is appointed, on Council’s website and by direct Improvements include widened construction is expected to engagement with affected traders. footpaths for pedestrians and trader commence in 2020. When For further information visit http:// activities, new garden beds, more construction dates are set, the www.greaterdandenong.com/ trees, more seating, improved street Springvale community will be aboutspringvaleblvd lighting and new public artwork. provided regular project updates
From paper to pixels... Did you know the Talking Business magazine is available electronically? To swap to a digital version email business@cgd.vic.gov.au CONTACT Views expressed by individual contributors CONNECT in this publication do not necessarily reflect Greater Dandenong Business the views of the City of Greater Dandenong. /greaterdandenong Dandenong Civic Centre Material from Talking Business, Greater /cityofgreaterdandenong 225 Lonsdale Street Dandenong‘s business news, may be Dandenong, Victoria 3175 reproduced for non-commercial purposes /greaterdandy Ph: 8571 1550 provided the source is acknowledged, for www.greaterdandenong.com example, ‘This material first appeared in business@cgd.vic.gov.au the City of Greater Dandenong’s Talking Business publication, September 2019'. Catherine Cunningham Talking Business Editorial To receive your copy of Ph: 8571 1455 Talking Business electronically, business@cgd.vic.gov.au email business@cgd.vic.gov.au
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