SCHOOLS DIVISION - THE SCHOOLS DIVISION EXPERIENCED GOOD GROWTH WITH STUDENT ENROLMENTS INCREASING FROM 22 877 STUDENTS AT THE END OF END FEBRUARY ...
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BUSINESS REVIEW SCHOOLS DIVISION THE SCHOOLS DIVISION EXPERIENCED GOOD GROWTH WITH STUDENT ENROLMENTS INCREASING FROM 22 877 STUDENTS AT THE END OF END FEBRUARY 2015, TO 24 199 STUDENTS AT END FEBRUARY 2016. 30
Performance highlights ADvTECH Academies is the umbrella brand continuously being developed to take The demand for private education in South to multiple community-based schools and advantage of growth opportunities, ranging Africa is rising, and the solid increase in mid-fee schools. While each school retains from greenfield projects, acquisitions and enrolments is a clear indication of the its own identity and character, they have in new product development. excellence and value associated with common a focus on academic excellence With the consistent increase in demand for our brands. which caters to the needs of the immediate education, there has been rapid growth in community while benefitting from Operating a variety of brands, namely the private education sector. Our schools centralised support. This brand has opened Abbotts Colleges, ADvTECH Academies, are known for their commitment to new opportunities for growth through the Centurus Colleges, CrawfordSchoolsTM, academic excellence and with this at the acquisition of individually owned schools Junior Colleges, Maravest and Trinityhouse heart of the business, providing quality and the development of greenfield projects. give us a competitive advantage, as each pre-primary, primary and secondary is aimed at fulfilling a distinct market ADvTECH Academies’ first greenfield education is fundamental to the requirement. The division comprised development was Founders Hill College; sustainability and reputation of the group. 78 schools (2015: 73) across 42 campuses the second was Copperleaf College in Therefore, we consistently ensure excellence at the end of 2016. Centurion which opened in January 2017. to maintain our leading position as a These projects exceeded expectations, with premium education provider. The acquisition of Summit College was Founders Hill College tripling enrolments in concluded in 2016, but will only be its second year of operations whilst Growth and expansion accounted for in 2017, and Founders Hill Copperleaf commenced well ahead of Glenwood House, located in George, was College opened in Modderfontein, both projected first year numbers. acquired in January 2017 and operates from comprising of a pre-primary, primary grade 000 to 12 (pre-preparatory, and a high school. Strategy preparatory and college) while also The strategic acquisition of Glenwood As the leader in the premium private providing boarding facilities for 46 students. House in George and Elkanah House in schooling sector, the division is renowned The school has built capacity for a further Cape Town, subject to the completion of for its commitment to academic excellence. 90 students and sufficient space to add the due diligence and competition We continue to develop opportunities for capacity for an additional stream. With commission approval, strengthens our expansion in the premium sector whilst also values and an ethos that resonate with position in the Western Cape, adding having identified the mid-fee sector and those of Trinityhouse, the school was approximately 2 000 students effective opportunities in the rest of Africa for integrated into the brand. January 2017. additional growth. Our pipeline is PERFORMANCE HIGHLIGHTS 2 562 DISTINCTIONS 1.6 DISTINCTIONS PER STUDENT 1 STUDENT ACHIEVED 4 STUDENTS ACHIEVED 22 STUDENTS ACHIEVED 40 STUDENTS ACHIEVED 43 STUDENTS ACHIEVED 10 DISTINCTIONS 9 DISTINCTIONS 8 DISTINCTIONS 7 DISTINCTIONS 6 DISTINCTIONS AD vT E CH | I N T E G R AT E D A N N U A L R E P O R T | 2016 31
BUSINESS REVIEW SCHOOLS DIVISION CONTINUED NSC schools ADvTECH NSC IEB schools ADvTECH IEB 2016 schools 2016 2016 schools 2016 Number of matrics – 568 – 1 068 Matric pass rate 73% 99% 99% 100% University exemption 27% 67% 88% 92% As per learner – 1.0 – 1.8 Average >60% – 59% – 81% Promoting academic excellence with the IEB examination requirements. This collaboration to prepare Crawford 100% The schools division’s goal is to provide a nurturing environment of innovation and teachers and students ahead of their final academic excellence, thus developing examinations, combined with independent balanced and confident children who are specialists who are proficient in the IEB examination requirements, highlights the IEB matric pass able to identify and embrace personal growth opportunities, both now and well academic strength, shared knowledge rate into the future. This is why we evaluate not only the most obvious measure of success and commitment to excellence within our group. (matric pass rates), but also what happens ADvTECH has a central academic team to our students beyond school and working with the brands to support and graduation. develop the academic strategy to drive the 98% qualifying The consistently excellent matric results, combined with the high number of distinctions, are clear independent indicators that we offer education of the highest quality. development of excellence in process and outcome. This team has a programme of quality management for all academic processes, which includes local and international benchmarking, development The schools division ensures that quality is for entrance defined, implemented and monitored. and training, and exploration and implementation of effective methodologies. into higher Our matric students wrote either the A new “core skills” curriculum underpins the National Senior Certificate (NSC) or education the Independent Examinations Board standard academic curriculum in all our schools. Through deliberate focus on core institutions (IEB) examinations. This year, the CrawfordSchoolsTM matriculants wrote the skills and strategies such as problem solving IEB examinations for the first time and and collaboration, students are able to received significant support from teachers develop the necessary competencies for Further strengthening our position in the their roles beyond school. in our other brands who are more proficient Western Cape and adding six schools to the ADvTECH Academies brand, is the recently acquired Elkanah House, subject to competition commission approval. It offers grade 000 to 12, with schools situated in the Blouberg and Sunningdale suburbs of Cape Town. In addition to their grade 10 to 12 offering, Abbotts College Johannesburg South campus introduced grades 8 and 9 for the first time in 2016, with great success. This has led to the introduction of grades 8 and 9 at the Century City campus in Cape Town and Pretoria East campuses in 2017. Significant capex projects undertaken during the year included capacity expansions to facilities at Crawford Italia, Crawford Lonehill pre-primary, Gaborone International School, Founders Hill College and Kathstan College. Boarding facilities were also expanded at Southdowns College and Pecanwood College. 32
Our teachers are key to upholding our standards of excellence in order to deliver on our value proposition. They show Students participated in a number of national and unprecedented success, not only within their own brands, but in supporting roles international Olympiads and competitions during with other ADvTECH school brands during teacher collaboration workshops. During 2016, in particular the International Maths and 2016, various learning tools were deployed Science Olympiad (IMSO) in which 11 science and to support the blended learning model and digital literacy of students and teachers. The two maths medals were won. ongoing training and development of our teachers remains a key focus and regular programmes are offered in this regard. Benchmarking is essential to measure, Our holistic approach to education means All ADvTECH schools are actively involved in deliver and maintain academic excellence. that, in addition to the academic various CSI and environmentally friendly We constantly strive to improve and regard programme, each of our brands offer a projects. Two of our Centurus Colleges are it essential to undertake international variety of sports and cultural activities. Our internationally certified eco-schools that assessments such as the Schools students achieve many awards, not only in have earned their platinum flags as certified International Assessment Test (SIAT) and academics, but across a spectrum of eco-schools. Please read more about these Victoria Curriculum Assessment Authority sporting and cultural activities at regional projects on the respective brand websites (VCAA). By combining local external and national level. (see pages 24 to 25 for brand website assessments with international ones, we details) or in the sustainability report on our A highlight in 2016 was six alumni of the have ample data and a clear understanding website, www.advtech.co.za. division participating in the Rio Olympics: of how our students are performing in Cameron van der Burgh, Jared Crous, Looking ahead specific learning areas. This enables us to Michelle Weber, Michael Meyer and Dylan focus development and support We will maintain our efforts to continue Bosch (all Crawford College alumni) and accordingly. For those students who write finding creative, affordable and sustainable Sebastien Rousseau, an Abbotts College the international assessments as part of ways to offer quality education. Claremont alumni. All are members of the their final year at school, the individual South African swimming team. In addition, To cater to the ever-growing demand for results gives them an advantage when Michelle Joubert, a Southdowns College our schools, capacity will be increased at applying to local and international tertiary teacher, took to the field in Rio as a field Trinityhouse, Maravest and the Centurus institutions. It is encouraging to note that hockey umpire. She was voted the brands. US Ivy League universities such as Columbia, International Hockey Federation’s (FIH) 2015 Harvard and Princeton regularly visit The overall growth for the division, Women’s Umpire of the Year and selected to CrawfordSchoolsTM as part of their including the new schools and acquisitions, umpire the women’s hockey final at the recruitment processes. is expected to continue at a steady pace in 2016 Olympic Games. line with the group’s growth strategy. AD vT E CH | I N T E G R AT E D A N N U A L R E P O R T | 2016 33
BUSINESS REVIEW TERTIARY DIVISION DURING YET ANOTHER SUCCESSFUL YEAR, THE DIVISION CONTINUED TO SHOW STRONG ORGANIC GROWTH. A NUMBER OF STRATEGIC ACQUISITIONS BROADENED OUR PRODUCT OFFERING, PRESENTING EXCITING OPPORTUNITIES TO EXPAND OUR MARKET SHARE AND IN NEW MARKET SEGMENTS. 34
Performance highlights Vodacom and Bidvest. Rosebank College Varsity College also offers students a range Rosebank College, due in part to the alone placed 2 337 students in jobs in 2016. of sporting activities, and several students success of the mega-campus model, received national and international In 2016, Varsity College celebrated its 25th increased enrolments by 29% to 14 484 accolades, awards and gold medals. year of offering high quality education. For (2015: 11 264). Also contributing to the the past five years, the pass rates have Vega School of Brand Leadership (Vega) increase in numbers, was the launch of the consistently exceeded 80%, with a distinction reaffirmed its international partnerships with Connected Campus in Polokwane with its rate close to 19% in 2016. Varsity College the University of Art and Design in attractive blended learning offering. The School of Finance and Accounting students Offenbach, Germany, as well as the lecturer model involves students attending two days achieved a pass rate of 85% on the SAICA and student exchange programme with of contact sessions on either side of three Initial Test of Competence (ITC) exam, a result Fontys Academy for Creative Industries in days of mediated and structured self-study. equivalent to the SAICA national average and The Netherlands and Denmark. While the campus can be accessed at any above several of the public universities. The time, students are able to choose their own The Design School Southern Africa (DSSA) SAICA ITC is the standard examination pace and method of learning (including saw a 30% growth in enrolments for their written after the completion of a SAICA- online or personal support). The student BA in Interior Design IIE degree. accredited CTA programme and is an success rate in the second semester was assessment of core technical competence. Of Following the revamp of the Vega and DSSA particularly commendable, demonstrating the top 20 UNISA CTA level 2 students in Durban and Pretoria campuses to optimise our ability to implement innovative and 2016, five studied at Varsity College. the creative learning experience, student market-leading education practices. enrolment numbers increased by 21%. The The Varsity College School of Education Rosebank College runs a highly effective Johannesburg campus is currently being launched two new IIE Bachelor of Education graduate placement programme, the revamped. degrees. With a first intake of over 900 graduate empowerment programme (GEP), students in 2016, Varsity College is Vega and the DSSA students made their which places significant numbers of determined to make a difference in this presence known in industry competitions students in employment with a range of critical skills area. Students performed well, by winning the following national accolades: companies. Our other tertiary brands offer particularly in their practical teaching similar programmes adapted for the needs > Four silver and three bronze Loerie modules, as a result of the support and of their graduates. These programmes are Awards; training they received. an example of ADvTECH’s practice of > Two silver Pendoring Awards; contributing to sustainable, holistic The Business School at Varsity College > Golden Muse at PromaxBDA Africa development of human capacity. introduced IIE qualifications on a part-time Award; basis, offered on a distance platform and Through these programmes we maintain supported by tutors who engage online > Sappi Goldpack Award; close contact with students and companies with students in groups and individually, in > Winner at Decorex 2016 MMT Design throughout the country, connecting addition to optional face-to-face learning Challenge; students with prospective employers. blocks. This blended teaching approach has > Winner of the Nestlé Tertiary Media and Programme administrators evaluate, support ensured that student success rates are far Creative Choice Award; and and match graduates with the more than higher than what is generally expected from 700 prospective employers and businesses > Two SA Fashion Week finalists. distance learning institutions. The Business on their books, which include top School accommodated over 5 000 The tertiary division currently comprises of companies such as Apple, Mr Price, Netcare, registrations in 2016, with 36% of the nine brands that operate from 28 campuses. Barloworld Logistics, South African Airways, students sponsored by their companies. PERFORMANCE 28% THE DIVISION’S EXCELLENT RESULTS YIELDED A REVENUE OF R1 253 MILLION HIGHLIGHTS R1 168 MILLION 2015, AN INCREASE OF 4 430 81% OF OUR DEGREE GRADUATES 29 138 FULL QUALIFICATION GRADUATES WERE EMPLOYED WITHIN SIX MONTHS OF GRADUATION 2015: 24 332 STUDENTS THE 51% ACQUISITION OF OXBRIDGE ACADEMY ADDING 147 COURSES TO OUR INCREASED OUR REGISTRATIONS BY 21 000 DISTANCE STUDENTS OFFERING AD vT E CH | I N T E G R AT E D A N N U A L R E P O R T | 2016 35
BUSINESS REVIEW TERTIARY DIVISION CONTINUED education institution, are therefore Strategy accredited and registered in the same way Through the and therefore have equal standing. Our strategy is to drive the quality and accessibility of our qualifications in this slow 51% acquisition of The IIE offers 57 registered and accredited growth economy. We focus on ensuring the University of qualifications, ranging from higher that our qualifications remain current and relevant and that the content and certificates to master’s degrees. To Africa we increased accommodate this diverse range of assessments bridge the curriculum and the our market qualifications, the IIE now operates four faculties namely the Faculty of Commerce, constantly evolving world of work. Our programmes prepare students for the presence into Faculty of Social Sciences, Faculty of workplace by incorporating placements or the sub-Saharan Information and Communication Technology and the Faculty of Humanities. simulated workplace experience or other practical components. Combined with the African region. The quality assurance and governance assistance of our GEP, together with other support and development initiatives, these system of the IIE mirrors that of the world’s programmes ensure that many of our best university practices. The senate, graduates find employment. Graduate comprising academic staff from our central tracking projects show that more than 81% academic team and brands, is the highest Capsicum Culinary academic decision making structure of the of IIE graduates were employed within six months of completing their studies. Studio was added IIE. Its mandate is to set policies and A significant number of the remaining monitor and review their implementation. to our portfolio The office of the registrar works closely with students chose to further their studies in the year after graduation instead of immediately reaffirming our the brands, the central academic team and the broader ADvTECH group to ensure entering the employment market. This is a commitment to compliance with the IIE’s external regulatory strong indicator that students who obtain an ADvTECH tertiary qualification are offering the best requirements and internal policies. Our internal policies are modelled on employable, even in a tough economic environment. qualifications for international best practices with strong Please refer to the brands’ respective the growing traditional principles, whilst also being cited by others for their integration of current and websites for inspirational alumni stories. hospitality and innovative thinking. Newly legislated regulations for private tourism industry. Distinguishing the IIE from its peers is our higher education institutions as well as commitment to innovation through the amendments to the Higher Education Act development of new qualifications, prescribe that tuition support relations are approaches to teaching and learning and no longer permitted between higher The Independent Institute of Education the provision of sound student support and education institutions. This affected (IIE) is by far the largest, most accredited service. Rosebank College and Varsity College, private higher education provider, or “private where we had to begin the process of university”, in the country. It has The IIE is committed to providing an phasing out tuition support on distance international accreditation with the British exceptional learning experience. It is qualifications such as the University of the Accreditation Council (BAC), an noteworthy that the IIE is the only private Free State LLB. While we do not agree with independent authority that accredits private higher education provider which publishes this regulatory change, it has been a catalyst education providers in the UK and abroad. its own accredited, peer reviewed academic for bold strategic initiatives such as Locally, the IIE is registered with the journal, The Independent Journal of Teaching submitting our own Bachelor of Laws Department of Higher Education and and Learning. Contributions come from degree and a Bachelor of Accounting Training (DHET) and accredited by the across the world and in 2017, two editions degree for accreditation. The latter was Higher Education Quality Committee will be published to deal with the increased accredited by the HEQC and SAICA, and will (HEQC). The IIE is also working towards volume of approved articles. be offered on three campuses from 2017. enhancing its partnership with The Open In keeping with its broader commitment to University (OU), the United Kingdom (UK) develop the reputation and standing of Growth and expansion based leader in distance education. private higher education in the country, the Organic growth is the largest contributor to In terms of the Higher Education Act, IIE is a founding member of SAPHE, an the division’s excellent results, with registered and accredited private higher association of South African Private Higher acquisitions more focused on entering education institutions are currently not Education institutions. All members growing sectors in the tertiary education legally allowed to call themselves recognise the issues of national importance space. “universities” even though SA has a unitary associated with campaigns in the public All indications are that tourism and quality assurance system in which one sector such as #FeesMustFall, and are hospitality are growing sectors in sub- committee applies the same criteria for committed to developing the sector as a Saharan Africa. This informed ADvTECH’s accreditation to the qualifications of private contributing partner in meeting student strategic decision to acquire Capsicum and public institutions. All higher education aspirations. While our own campuses were Culinary Studio (Capsicum). qualifications such as degrees, whether from largely unaffected by the protests, we a public university or a private higher recognise the national importance of the issues raised. 36
A leading culinary school, Capsicum is The Zambian regulatory and quality ADvTECH is constantly looking to improve accredited with the South African Quality assurance system has evolved significantly systems, streamline processes and improve Council for Trades and Occupation (QCTO) and a process of accrediting each efficiency. The IIE made various positive and is a member of the South African Chef’s programme (and not just the institution) is changes that will continue into 2017, Association and the World Association for under way. This is likely to result in a including a centralised student hub to Chef Societies (WACS). All Capsicum’s changed and more focused set of improve customer service to students and courses are registered with the South programme offerings going forward, and the dissemination of information. A new African qualifications framework and offers exciting opportunities for synergy cloud-based library management system to internationally accredited by City & Guilds, with the IIE. Information regarding the UoA enhance 24/7 access and services to the UK’s leading vocational education and is available at www.universityofafrica.net. lecturers and students, both on and off training organisation. campus, was implemented. Promoting academic excellence An exclusive partnership with Swiss The Learning Management System (LMS), or In keeping with our commitment to Educational Group (SEG) allows Capsicum IIELearn, continues to support the teaching academic excellence, all our tertiary brands students to further their studies and and learning strategy. It has had a positive provide an exceptional learning experience complete a Bachelor’s degree in Culinary impact on student learning while also aligned with the expectations of the Science. For more information, visit the drawing more students and lecturers to industry and of our students. Most of our website: www.capsicumcooking.com. work online. The uptake by learners was courses are delivered at state-of-the-art beyond expectations given that this was the ADvTECH’s commitment to increasing campuses across South Africa, while the first full year of operation. The IIE is also participation in offering distance courses distance education methodology employed launching a Mosaic App for all devices (qualifications and short courses) is for the others is delivering strong student which will use BlackBoard Learning apparent, with the acquisitions of a 51% outcomes. Smaller class sizes than most Optimisation. Services will include the stake in both Oxbridge Academy and the public institutions enable us to innovate our student portal, Office 365, IIE Marque, career University of Africa (UoA) in Zambia. teaching methodology and offer more centres, directory and emergency contact personalised learning and support for Oxbridge Academy is an established private information. students, resulting in increased student distance learning college which is success. These features ensure a constant Looking ahead provisionally registered with the DHET and growing demand for ADvTECH’s under the Further Education and Training Considering the 2016 organic growth in tertiary qualifications. Colleges Act 16 of 2006. Oxbridge offers enrolment numbers and our expansion into students opportunities to gain job-relevant Through both the Rosebank College other education sectors through skills and provides academic and student Connected Campus and the mega-campus, acquisitions, we confidently predict further support from industry experts and tutors. we have gained invaluable insights into the growth in 2017. The partnership has considerably expectations and perceptions of our target Two Varsity College campus expansion strengthened ADvTECH’s position in the student market. This will enable us to refine projects are planned for 2018, and plans are distance sector. Information on their and expand both offerings significantly over under way for a new Varsity College campus programmes and courses is available at the next few years. to open in 2019. Rosebank College is www.oxbridgeacademy.co.za. Accredited IIE qualifications offered for the concentrating on expanding mega- The acquisition of UoA, effective in 2017, first time in 2016 were: campuses and digitally enabled campuses signifies the tertiary division’s first step into throughout South Africa. > Bachelor of Commerce (Distance); Africa beyond our borders. It underpins our > Bachelor of Public Administration We intend to make full use of IIELearn, to Africa expansion strategic vision to derive (Distance); reach more students in the distance mode 30% of the group’s revenue from outside and enhance the learning experience for South Africa by 2020. > Bachelor of Commerce in Economics; our on-campus students. Effective online The UoA offers distance education > Bachelor of Education in Foundation education strategies will be applied in the qualifications with a student base in Phase Teaching; coming years to support our expected Southern Africa including Zambia, > Bachelor of Education in Intermediate growth in the distance education space. We Zimbabwe, Angola, Uganda and the DRC. Phase Teaching; monitor each new operational feature to It has developed a business model to make > Bachelor of Commerce Honours in ensure that our growth does not tertiary education more accessible to many Strategic Brand Management; compromise the quality of our teaching communities by offering “register as you go” and learning. and “pay as you go” courses. The pan-African > Higher Certificate in Business Management; The IIE’s central academic team, together PhD programme, Leadership in Africa’s > Higher Certificate in Business with the brands and stakeholders, will Development, is another unique course Management (Distance); and continue to evaluate programmes and offering. expand course offerings, with 13 new Accredited and registered with the Zambian > Higher Certificate in Legal Studies. qualifications currently in development. Ministry of Education, the UoA comprises More IIE degrees and postgraduate eight faculties and offers 60 qualifications qualifications are in the accreditation ranging from certificate to doctorate levels. pipeline as the IIE continues to respond to new developments and market demand. AD vT E CH | I N T E G R AT E D A N N U A L R E P O R T | 2016 37
BUSINESS REVIEW ADvTECH RESOURCING MAINTAINED ITS FOCUS ON NICHE PLACEMENTS FOR CLIENTS SEEKING CANDIDATES WITH SPECIALISED SKILLS IN THE FINANCE, INFORMATION RESOURCING TECHNOLOGY, ENGINEERING, HUMAN RESOURCE MANAGEMENT, DIVISION LOGISTICS AND SUPPLY CHAIN MANAGEMENT SECTORS. 38
Performance highlights retention and development strategies, Consultants (IPSC), the Confederation of The division performed admirably in a together with standardising employment Associations in the Private Employment volatile job market where the South African benefits, have proved effective. Sector (CAPES) and the Information unemployment rate rose to a 12 year high. Technology Association (ITA). The resourcing division brands all have In the third quarter of 2016, the rate of distinct personalities, but all have one thing Leveraging off LinkedIn’s unique global joblessness stood at 27.1%, the highest in common: commitment to providing the social media positioning to source since 2004. highest levels of service to their candidates candidates, the division increased its and clients. Having numerous brands in one LinkedIn recruiter subscriptions in 2016. Although challenging economic conditions prevailed due to local and international division creates a healthy level of competition To ensure a continued excellence in quality economic influences, the division while at the same time all can benefit from and superior service, the division conducts maintained similar volumes of candidate shared expertise and well-documented best annual independent, client-focused market placements (permanent and temporary) to practice principles. research activities. The findings of these those of 2015, remaining the market leader Resourcing services include an in-depth studies help to identify areas for in permanent placements in South Africa. analysis of specific needs, personalised improvement. There is also a rigorous advice on market trends and available internal quality auditing process to ensure During the year, the division launched a opportunities in a given market sector. that the placement of quality candidates, recruitment process outsourcing function Clients deal with a single recruiter who takes best suited to client requirements, is through The Working Earth. This initiative care of their specialist needs. consistently efficient. has been a success and business operations are already showing improved results. The transformation of our workforce Looking ahead We continue to broaden our prospects and demographics to better represent the We have been able to speed up the service different market segments in the communities in which we operate remains placement process through optimising the wider African market to counter the effect an ongoing focus for the division. A use of technology and systems, as well as of low economic activity in the domestic proprietary learnership programme, streamlining processes and improving market. This was boosted by the brands arranged through the Federation of African database management and extraction. This operating in the contracting space, most Professional Staffing Organisations (APSO), is has led to the speeding up of the process to notably Africa HR Solutions, which saw an in place to enable the development of identify the best candidates and placing increased number of placements in several critical scarce skills in the South African them with clients requiring scarce skills, countries outside of South Africa. employment sector. It equips talented resulting in increased customer satisfaction. individuals with the skills they need to find Strategy employment. The resourcing division will continue to find innovative ways to streamline the Attracting and retaining the best people A focus on quality recruitment process, while upholding the remains our priority. We realise that we high levels of professionalism in each of the would not be able to achieve success Barriers to enter the recruitment industry are niche sectors of specialisation. We will also without the enthusiasm, commitment and minimal because there are few legislative or continue to seek opportunities to extend hard work of all staff members across the other requirements. For this reason, it is vital and strengthen our position across the division. Therefore, we continually invest in that the division retains its solid reputation African continent in both temporary and our people and strive to offer optimum as a leading provider of quality candidates. permanent placements. working conditions to sustain our market- All our brands are accredited members of a leading position in the recruitment industry. number of professional bodies including Over the past three years, our consultant APSO, the Institute of Personnel Service AD vT E CH | I N T E G R AT E D A N N U A L R E P O R T | 2016 39
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