Sandia 2022 Medical Plan Guide
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Table of Contents Sandia Medical Plan Options........................................................................................................................................ 3 The Health Savings Plan..............................................................................................................................................................................................4 About the Health Savings Account (HSA).............................................................................................................................................................6 The Total Health PPO Plan..........................................................................................................................................................................................8 Healthcare FSA: Another Way to Save for Healthcare ....................................................................................... 12 Prescription Drug Coverage........................................................................................................................................ 13 Incentives for Completing Healthy Activities = Extra Money for Your Healthcare.................................... 15 HSA, HRA, HCFSA: What’s the Difference?.............................................................................................................. 16 Additional Financial Protection..................................................................................................................................17 2022 Medical Plan Premiums..................................................................................................................................... 18 Plan Contacts.................................................................................................................................................................. 19 This guide highlights key features of Sandia’s medical and prescription drug benefits. The terms of your benefit plans are governed by legal documents, including insurance contracts. If there are inconsistencies between information in this guide and the legal plan documents, then the legal plan documents are the final authority. hr.sandia.gov » 505-284-4700 » 2
Sandia Medical Plan Options You have two medical plans to choose from: the Health Savings Plan and the Total Health PPO Plan. With both plans, you pay 100% of expenses for non-preventive medical care until you meet your annual deductible, after which the plan shares costs with you. Then, once you reach the annual out-of-pocket limit, the plan pays 100% of your eligible expenses for the rest of the year. The plans are similar in many other ways too. They both: • Offer comprehensive medical and prescription drug coverage • Cover in-network preventive care at no cost to you • Cover the same services • Offer the same plan administrators and tiered provider network choices* • Offer the opportunity to earn money from Sandia to help pay for your healthcare But only the Health Savings Plan is paired with a special savings account that helps you cover current expenses while you save and invest for the future. *Kaiser Permanente is not offered to California residents who choose the Health Savings Plan. hr.sandia.gov » 505-284-4700 » 3
The Health Savings Plan The Health Savings Plan comes with comprehensive medical and prescription drug coverage PLUS a tax-favored health savings account (HSA). How Health Savings Plan Coverage Works Free preventive care 1 In-network preventive care and many generic preventive medications are free. 2 Your annual deductible For non-preventive services, you need to meet the annual deductible before the plan shares costs with you. Be sure to note: • Your costs for Tier 1 and Tier 2 (in-network) services combine and accumulate toward your deductible. See page 11 for more details about availability of Tier 1 providers in your location. • A separate deductible applies for Tier 3 (out-of-network) services. • Your prescription drug costs count toward meeting your annual deductible. Note: This is a big difference between the Health Savings Plan and the Total Health PPO Plan. Employee-only $1,400 for Tiers 1 and 2 combined (in-network) coverage Separate $3,000 deductible for Tier 3 (out-of-network) Covering yourself and $2,800 for Tiers 1 and 2 combined (in-network) one or more family Separate $6,000 deductible for Tier 3 (out-of-network) members Your family members’ expenses accumulate together to meet the overall family deductibles noted above. You’ll pay this full amount before plan cost sharing begins for any one family member. hr.sandia.gov » 505-284-4700 » 4
Plan cost sharing 3 After you meet your annual deductible, the plan will share the cost of your medical care and prescription drugs until you meet the annual out-of-pocket limit. You’ll pay the following share of costs for medical services. See page 13 for prescription drug cost-sharing details. • 10% coinsurance for Tier 1 (in-network) providers • 20% coinsurance for Tier 2 (in-network) providers • 40% coinsurance (plus any amount over the plan’s allowed charge for a service) for Tier 3 (out-of-network) providers 4 Your annual out-of-pocket limit Once you meet your annual out-of-pocket limit, the plan will pay 100% of eligible expenses for the rest of the calendar year. Be sure to note: • Your costs for Tier 1 and Tier 2 (in-network) services combine and accumulate toward your out-of-pocket limit. • A separate out-of-pocket limit applies for Tier 3 (out-of-network) services. • The out-of-pocket limit includes both your medical services and prescription drug costs. • Both the deductible and out-of-pocket limit reset at the start of each calendar year. Employee-only $3,000 for Tiers 1 and 2 combined (in-network) coverage Separate $6,000 limit for Tier 3 (out-of-network) Covering yourself and $8,700 for Tiers 1 and 2 combined (in-network) one or more family Separate $18,000 limit for Tier 3 (out-of-network) members Your family members’ expenses accumulate together to meet the overall family out-of-pocket limits noted above. Once you reach the limit, the plan pays 100% of the costs for all family members. Understanding how these features work helps you see how your healthcare is covered. While your deductible may be higher with this plan, your premiums are lower. The Health Savings Plan may be even more beneficial when you factor in its valuable savings opportunity: the health savings account (HSA) it’s paired with. hr.sandia.gov » 505-284-4700 » 5
About the Health Savings Growing your HSA Account (HSA) Contributing to your HSA works to your advantage This special savings account comes with the Health Savings because the more you Plan. It’s earmarked for healthcare expenses, and you and contribute, the more Sandia does too. Sandia contribute to it with pretax* dollars. But annual limits, set by You can use the money in your HSA — including Sandia’s contributions — the IRS, apply. In 2022, your to cover current eligible healthcare expenses, like your annual deductible, contributions — combined copays, coinsurance, dental and vision care expenses, many over-the- with Sandia’s — can’t counter drugs, and healthcare supplies. Or you can let the balance grow. exceed $3,650 if you cover The money will be there for you to use next year, in three years, and yourself only, or $7,300 decades from now. That’s because the HSA is yours forever, even if you if you cover yourself and change plans, change jobs, leave Sandia, or retire. family members. You can add an additional $1,000 if Your entire unused balance rolls over from year to year, earning interest you’re age 55 or older. along the way. And for even greater growth potential, you can invest part of the balance once it reaches $1,100. As you decide how much to contribute, make sure your contributions, plus Funding Your HSA Sandia’s, do not exceed the To enroll in the Health Savings Plan, you must contribute at least $100 per maximum. Optum Bank’s year to your HSA. Tip: Since you’re paying lower monthly premiums for Health Savings Account the Health Savings Plan, start with that difference, and then add even Calculators can help you more pretax* dollars directly from your paycheck. with the math! In return, here’s what you’ll get from Sandia: Sandia HSA Sandia matches your contributions at 66 2/3%, which means your initial $100 minimum matching contribution earns you $66.67 from Sandia. contribution When you contribute more, you get more from Sandia, up to these annual maximums: • If you cover yourself only: To get the $600 maximum match from Sandia, contribute at least $900 a year. • If you cover yourself and family members: To get the $1,000 maximum match from Sandia, contribute at least $1,500 a year. Incentives for To earn more money for your HSA, complete all your healthy activities (including your health completing assessment, a Health Action Plan, and Virgin Pulse activities). See what you can earn on page 16. healthy activities The incentives you earn in the current year will go into your HSA in January the following year. *California and New Jersey treat HSA contributions as taxable income for state income purposes. hr.sandia.gov » 505-284-4700 » 6
Using Your HSA Your HSA is your account, and the money in it is yours Did you know? to spend for eligible medical expenses — however and According to Fidelity, the average couple retiring today whenever you want. will need more than $300,000 to cover their healthcare expenses in retirement. That’s above and beyond You’ll open your HSA account with Optum Bank, what they’ll need just to cover basic expenses. and you’ll receive an HSA debit card to pay for The HSA can be a valuable component in your eligible expenses from your available HSA balance. retirement savings plan. Be sure to check out Alternatively, to build your HSA balance for future Optum Bank’s many planning resources, including expenses, you can pay out of pocket. It’s up to you. this video, which explains the ins and outs of investing your HSA balance. Go to the Health Savings Account to get details about using your HSA and to find links to Optum Bank’s many resources, including a list of HSA-qualified medical expenses. The HSA Triple Tax Advantage Health Savings Plan Eligibility One of the advantages of investing in the HSA is that it helps you save on taxes three ways! With an Enrollment in the Health Savings Plan requires HSA, you pay no taxes* on: enrollment in the plan’s health savings account (HSA) 1. Money you and Sandia contribute with Optum Bank. You cannot enroll in one without the 2. Money your HSA earns from interest other — and to enroll in the Health Savings Plan, you and investments** need to contribute at least $100 per year to your HSA. 3. Money you use from your HSA to pay for In addition, the IRS sets several rules for who can eligible healthcare expenses (see the list) have an HSA and how you can use it. You’ll find the *California and New Jersey treat HSA contributions as taxable fine print through HR Solutions, and you can contact income for state income purposes; in addition, New Hampshire and Tennessee tax HSA interest and investment earnings. Optum Bank at 866-234-8913 if you have questions **Refer to Optum Bank’s website to find rules, restrictions, and about your eligibility. additional resources about investing. Using Sandia’s Onsite Employee Health Services Clinic With the Health Savings Plan, you can get most services free through our onsite Employee Health Services clinic. However, for personal healthcare, until you meet the Health Savings Plan’s annual deductible, you’ll pay the fair market cost for a service.* (Tip: You can use your HSA balance, including Sandia’s contributions, to pay for personal healthcare services at the clinic.) Examples of personal healthcare services include visits to the clinic for a sore throat or for physical therapy after elective knee surgery. Once you meet your annual deductible, you’ll have no additional cost when using clinic services for the rest of the year. Total Health PPO Plan members (and employees who waive Sandia medical coverage) receive all clinic-provided care at no cost. *To offer the Health Savings Plan and the HSA it’s paired with, Sandia has to follow IRS rules that govern plans with high deductibles. hr.sandia.gov » 505-284-4700 » 7
The Total Health PPO Plan Sandia also offers the Total Health PPO Plan to employees. Except for differences in plan premiums, all the plan features and benefits remain the same, including annual deductibles and out-of-pocket limits, what you pay for care in-network and out-of-network, and your plan administrator choices (BCBSNM and UnitedHealthcare; and for California employees, Kaiser too). Here’s a quick summary. To review all the plan details, visit hr.sandia.gov. How Total Health PPO Plan Coverage Works 1 Free preventive care In-network preventive care is free. 2 Your annual deductible For non-preventive medical services, you need to meet the annual deductible before the plan shares costs with you. Be sure to note: • Your costs for Tier 1 and Tier 2 (in-network) services combine and accumulate toward your deductible. See page 11 for more details about the availability of Tier 1 providers in your location. • A separate deductible applies for Tier 3 (out-of-network) services. • There is no annual deductible for prescription drugs. See page 13 more information about prescription drug coverage. If Your Plan Administrator Offers Access to Tier 1 Providers Tiers 1 and 2 (In-Network) Combined Tier 3 (Out-of-Network) Individual $500 — then cost sharing for Tier 1 providers begins Separate $2,000 Plus $250 — then cost sharing for Tier 2 providers begins deductible The most you pay for your Tier 1 and Tier 2 deductibles combined is $750 Employee + $1,000 — then cost sharing for Tier 1 providers begins Separate $4,000 spouse OR Plus $500 — then cost sharing for Tier 2 providers begins deductible Employee + The most you pay for your Tier 1 and Tier 2 deductibles child(ren) combined is $1,500 Employee + $1,500 — then cost sharing for Tier 1 providers begins Separate $6,000 spouse and Plus $750 — then cost sharing for Tier 2 providers begins deductible child(ren) The most you pay for your Tier 1 and Tier 2 deductibles combined is $2,250 hr.sandia.gov » 505-284-4700 » 8
If Your Plan Administrator Does NOT Offer Access to Tier 1 Providers Tier 2 (In-Network) Tier 3 (Out-of-Network) Individual $750 Separate $2,000 deductible Employee + spouse OR $1,500 Separate $4,000 Employee + child(ren) deductible Employee + spouse and $2,250 Separate $6,000 child(ren) deductible Your family members’ expenses accumulate together as you meet the deductibles noted above. But, if one person in the family meets the individual deductible, the plan begins to share costs for that person. Plan cost sharing 3 After you meet your annual deductible, the plan will share the cost of your care until you reach the annual out-of-pocket limit. You’ll pay the following share for medical services; see page 13 for prescription drug cost-sharing details. • 10% coinsurance for Tier 1 (in-network) providers • 20% coinsurance for Tier 2 (in-network) providers • 40% coinsurance (plus any amount over the plan’s allowed charge for a service) for Tier 3 (out-of-network) providers hr.sandia.gov » 505-284-4700 » 9
Your annual out-of-pocket limit 4 Once you meet your annual out-of-pocket limit, the plan will pay 100% of eligible expenses for the rest of the calendar year. Be sure to note: • Your costs for Tier 1 and Tier 2 (in-network) services combine and accumulate toward your out-of-pocket limit. • A separate out-of-pocket limit applies for Tier 3 (out-of-network) services. • There is a separate out-of-pocket limit for prescription drug costs. • Both the deductible and out-of-pocket limit reset at the start of each calendar year. If Your Plan Administrator Offers Access to Tier 1 Providers — Medical Tiers 1 and 2 (In-Network) Combined Tier 3 (Out-of-Network) Individual $2,000 — then plan pays 100% for Tier 1 providers Separate $6,500 limit Plus $750 — then the plan pays 100% for Tier 2 providers The most you pay for your Tier 1 and Tier 2 out-of- pocket limits combined is $2,750 Employee + $4,000 — then the plan pays 100% for Tier 1 providers Separate $13,000 spouse OR Plus $1,500 — then the plan pays 100% for Tier 2 providers limit Employee + child(ren) The most you pay for your Tier 1 and Tier 2 out-of- pocket limits combined is $5,500 Employee + $6,000 — then the plan pays 100% for Tier 1 providers Separate $19,500 spouse and Plus $2,250 — then the plan pays 100% for Tier 2 providers limit child(ren) The most you pay for your Tier 1 and Tier 2 out-of- pocket limits combined is $8,250 If Your Plan Administrator Does NOT Offer Access to Tier 1 Providers — Medical Tier 2 (In-Network) Tier 3 (Out-of-Network) Individual $2,750 Separate $6,500 limit Employee + $5,500 Separate $13,000 spouse OR limit Employee + child(ren) Employee + $8,250 Separate $19,500 spouse and limit child(ren) Prescription Drug Out-of-Pocket Limit (Accumulates Separately from Medical) In-Network Out-of-Network Individual $1,500 per individual, up to $5,950 combined for all No limit; you pay and family family members 50% of the cost members Your family members’ expenses accumulate together as you meet the out-of-pocket limits noted above. But, if one person in the family meets the individual out-of-pocket limit, the plan will pay 100% of eligible expenses for that person for the rest of the year. hr.sandia.gov » 505-284-4700 » 10
A Health Reimbursement Account Comes with the Total Health PPO Plan The Total Health PPO Plan is paired with a health A maximum allowed balance applies with the HRA. reimbursement account (HRA) to help you pay for It’s based on your plan coverage level (employee eligible medical, prescription drug, dental, and vision only, employee + spouse, employee + child(ren), or expenses — including your deductible and your share employee + spouse and child(ren)). Once you reach of coinsurance. this maximum, you need to use some of your HRA funds before you can earn more. If a balance remains You earn tax-free HRA funding by completing your at year-end, your funds carry over for use in the next health assessment, Health Action Plan, and Virgin year (up to the maximum amounts). Pulse activities. You cannot contribute to your HRA; only Sandia can. See page 15 for details about your If you leave Sandia, you cannot take your HRA funds HRA incentive opportunity. Sandia will deposit the with you (unless you’re a qualified retiree under incentives you earn during 2022 into your HRA in age 65 or you decide to continue your coverage January 2023, if you elect the Total Health PPO Plan. through COBRA). And if you waive Sandia medical Your HRA balance may not be available for you to use coverage, you’ll forfeit your HRA funds. until the end of January. Availability of Tier 1 Providers With both the Health Savings Plan and the Total Health PPO Plan, your out- of-pocket costs are determined by your doctor’s or provider’s network tier: Tier 1 (select in-network providers), Tier 2 (contracted local, regional, and nationwide in-network providers), or Tier 3 (out-of-network providers). Access to Tier 1 providers is based on location (per plan administrators’ contractual relationships): • N ew Mexico: Tier 1 providers included in Blue Preferred Plus and UnitedHealthcare Choice Plus provider networks • California: No Tier 1 providers available • O ther states: Tier 1 providers included in UnitedHealthcare Choice Plus provider network Find a provider’s network affiliation at bcbsnm.com/sandia or myuhc.com. hr.sandia.gov » 505-284-4700 » 11
Healthcare FSA: Another Way to Save for Healthcare If you choose the Total Health PPO Plan or you waive Sandia medical coverage, you have one more way to set aside money for your healthcare expenses: Sandia’s healthcare flexible spending account (HCFSA). You make this election as a new hire and during Open Enrollment every year. Sandia deducts your contributions from your paycheck before taxes are withheld, which reduces your taxable income. You can use your HCFSA to pay for eligible healthcare expenses. The IRS limits how much you can contribute annually to your HCFSA ($2,850 in 2022), and you need to use your HCFSA funds during the year, because you’ll forfeit any balance over $570 on December 31. Your HCFSA is not portable; if you leave Sandia or retire, you’ll lose the funds in your account, unless you decide to continue medical coverage through COBRA. hr.sandia.gov » 505-284-4700 » 12
Prescription Drug Coverage Prescription drug coverage is included with both the Health Savings Plan and the Total Health PPO Plan. As you compare the plans to decide which is right for you, you’ll want to note a few key points about prescription drug coverage. Health Savings Plan Total Health PPO Plan • The plan includes enhanced coverage for many generic • There is no deductible for prescription preventive medications. You’ll pay $0 for drugs included on drugs. Cost sharing begins immediately the Express Scripts Consumer Directed Healthcare (CDH) and applies until you meet the out-of- Preventive Medications - Standard Plus drug list. pocket limit. • You pay the full cost for non-preventive prescription drugs, • There is a separate out-of-pocket limit but only until you meet the annual deductible. And take for prescription drugs. note: Your medical and prescription drug costs combine and accumulate toward one annual deductible. • Once you meet the annual deductible, cost sharing applies until you meet the out-of-pocket limit. • Your medical and prescription drug costs combine and accumulate toward one out-of-pocket limit. Filling Your Prescriptions You can get short-term prescriptions (30 days or less) at a network pharmacy. To get medications you take regularly, you must use Express Scripts Smart90 mail order, Walgreens retail pharmacies, or Kaiser mail order (Kaiser participants only). The SaveOn drug discount program is not offered with the Health Savings Plan. hr.sandia.gov » 505-284-4700 » 13
Prescription Drug Coverage Highlights Health Savings Plan Total Health PPO Plan Prescription Drug Combined with medical out-of-pocket limit A separate out-of-pocket limit applies Out-of-Pocket Limit* $1,500 per individual, up to $5,950 combined for all family members Retail Pharmacy (up to 30-day supply) or Accredo Specialty Mail Order (most limited to 30-day supply); not available out-of-network Generic / specialty $0 for drugs on an expanded list of $0 for many preventive medications generic preventive medications You pay 20% For other generic drugs: ($5 min / $10 max) You pay 20% after you meet the deductible ($5 min / $10 max) Preferred brand You pay 30% after you meet the deductible You pay 30% name / specialty ($30 min / $45 max) ($30 min / $45 max) preferred brand name Non-preferred brand You pay 40% after you meet the deductible You pay 40% name / specialty non- ($50 min / $75 max) ($50 min / $75 max) preferred brand name Note: Accredo is not available out-of-network Express Scripts Smart90 Mail Order** and Walgreens Pharmacies (90-day supply), Kaiser Mail Order (100-day supply), or Accredo Specialty Mail Order (most limited to 30-day supply) Generic $0 for drugs on an expanded list of $0 for many preventive medications preventive medications You pay 20% For other generic drugs: ($12.50 min / $25 max) You pay 20% after you meet the deductible ($12.50 min / $25 max) Preferred brand name You pay 30% after you meet the deductible You pay 30% (formulary) ($75 min / $112.50 max) ($75 min / $112.50 max) Non-preferred brand You pay 40% after you meet the deductible You pay 40% name (non-formulary) ($125 min / $187.50 max) ($125 min / $187.50 max) *The cost of out-of-network prescription drugs purchased outside of the program is covered at 50% and does not apply toward the out-of-pocket maximum limit. **Maintenance medications purchased outside the Smart90 program will be billed at the full cost after the first two months of refills. See the plan booklet for details. hr.sandia.gov » 505-284-4700 » 14
Incentives for Completing Healthy Activities = Extra Money for Your Healthcare Whether you choose the Health Savings Plan or the Total Health PPO Plan, when you complete your health assessment, do a Health Action Plan, and participate in healthy activities through Virgin Pulse, Sandia will add money to your HSA or HRA. Employee only Employee + child(ren) Employee + spouse Employee + spouse and child(ren) $500 $750 $1,000 $1,250 Sandia’s contribution to your HSA (if you choose the Health Savings Plan) or HRA (if you choose the Total Health PPO Plan) — based on the activities you’ve completed through 2022 — will be deposited into your account in January 2023. Don’t miss the deadlines for completing your healthy activities in 2022! hr.sandia.gov » 505-284-4700 » 15
HSA, HRA, HCFSA: What’s the Difference? Sandia offers three healthcare accounts that help employees pay for qualified healthcare expenses. The table below provides an overview. Account Feature HSA HRA General Purpose HCFSA Who’s eligible? Health Savings Plan Total Health PPO Plan Offered to Total Health participants — with a few participants PPO Plan participants and caveats; check the fine employees who waive print at HR Solutions to medical coverage; Health confirm your eligibility to Savings Plan participants participate in the Health cannot have a general Savings Plan purpose HCFSA Sandia contributes to the account You contribute to the account You can invest the money in the account Paying for eligible healthcare expenses from the account is tax-free Your balance at year-end can carry over for use in the next year Up to certain limits Up to $570 You can take your account * ** with you if you leave Sandia Account provided through Optum Bank manages Based on your medical plan Based on your medical plan different administrators, the HSA for both BCBSNM BCBSNM: BCBSNM: based on your medical plan and UHC participants BenefitWallet BenefitWallet choice UHC: UnitedHealthcare UHC: UnitedHealthcare Kaiser: Kaiser Permanente Kaiser: Kaiser Permanente Waive medical: PayFlex *Leaving Sandia? You can take your HRA funds with you only if you’re a qualified retiree under age 65 or you decide to continue your coverage through COBRA. **Leaving Sandia? You may be able to use your remaining HCFSA funds if you decide to continue your coverage through COBRA. hr.sandia.gov » 505-284-4700 » 16
Additional Financial Protection If you or a member of your family is hospitalized, injured in an accident, or becomes critically ill, you’re likely to be hit with expenses you haven’t planned for. Hospital indemnity, accident, and critical illness insurance benefits can help with those unexpected expenses. During each year’s Open Enrollment, you can purchase these programs and others through Sandia Extras. You’ll pay for this voluntary coverage through after-tax paycheck deductions. If you leave Sandia, you can arrange to be billed directly, so you can take your coverage with you. Accident Insurance Critical Illness Insurance Hospital Indemnity Benefit Benefit Insurance Benefit The plans cover a wide variety of The plans provide a lump-sum The plans provide a lump-sum accidental injuries and provide benefit in the event you or a family benefit in the event you’re a lump-sum payment directly member is diagnosed with any of hospitalized. You can use this to you. You can use the benefit 35 critical illnesses, including heart cash benefit to pay for any type to pay out-of-pocket medical or attack, stroke, and many cancers. of expense, including your any other costs you may have, Recurrences are also covered. The out-of-pocket costs for care and including household expenses. plans include an extra $50 benefit if your household or personal MetLife offers a choice of plans to you have eligible health screenings expenses. The plan is offered fit your specific needs and budget. or take physician-recommended through MetLife. prevention measures. To learn more about the plans and enroll, visit the Sandia Extras website or call Corestream at 855-514-8800. hr.sandia.gov » 505-284-4700 » 17
2022 Medical Plan Premiums Sandia sets employee premiums based on salary levels. Employees making less money pay a lower premium. Check out the full premium chart at hr.sandia.gov. hr.sandia.gov » 505-284-4700 » 18
Plan Contacts Use the information below if you need to contact plan providers directly. To learn more about these providers, visit hr.sandia.gov > Resources. BenefitWallet HRA and HCFSA administrator for Express Scripts Optum Bank BCBSNM plan participants 855-236-8600 Mail-order prescription drugs for HSA administrator Website BCBSNM and UnitedHealthcare 866-234-8913 plan participants Website 877-817-1440 Blue Cross Blue Shield of Website PayFlex New Mexico (BCBSNM) FSA administrator for Sandians Medical plan administrator HR Solutions who waive medical coverage 877-498-7652 Benefits information 800-284-4885 Dedicated customer advocate 505-284-4700 Website Erica Lindenmuth: 505-962-7294; HR Self-Service Erica_Lindenmuth@bcbsnm.com Website UnitedHealthcare BCBSNM Behavioral Health: Medical plan administrator, HRA 888-898-0070 Kaiser Permanente and HCFSA administrator for Website Medical plan administrator; HRA UnitedHealthcare plan participants and HCFSA administrator for 877-835-9855 Kaiser members (CA only) Employee Health Services 877-568-0774 (dedicated Sandia Dedicated customer advocate Kathleen Bormann: 763-321-3786; Sandia Employee Health employee help line) email Kathleen_Mauro@uhc.com Services Clinics 800-663-1771 (customer service) 505-284-4700, Option 1 (New Mexico) Website Behavioral Health 505-284-4700, Option 3 (California) 877-835-9855 Webpage Website Sandia National Laboratories is a multimission laboratory managed and operated by National Technology & Engineering Solutions of Sandia, LLC, a wholly owned subsidiary of Honeywell International Inc., for the U.S. Department of Energy’s National Nuclear Security Administration under contract DE-NA0003525. SAND2021-10986 O hr.sandia.gov » 505-284-4700 » 19
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