Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com

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Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Sainsbury’s Local
             Insight on shoppers: insight on stores

                           May 2018

© IGD 2018
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Local:
    focusing on
    expansion

    Sainsbury’s fastest growing channel

    In Sainsbury’s latest full year (to 10 March
    2018) sales, Sainsbury’s Local was ahead
    7.5%, making it the best performing channel
    within its business, including online (up
    6.3%).
    Growth underpinned by notably strong like-       Sainsbury’s Local in numbers
    for-like trend; with only nine net new stores
    added in the year (an increase of 1.1%).                             2017       2018    % change
    • 24 new openings,
    • 27 stores refurbished, driving the overall     No of stores         806       815       1.1
      quality of the estate.
    • 2018/19; 15 new stores planned for,            Sales area          1,885      1,913     1.5
      ensuring a solid vein of additional growth.    (000s sq ft)
    Average store size; 2,300 sq ft, with the
    range between 1,000 sq ft to 3,000 sq ft (and
                                                     Av sales area       2,340      2,350     0.4
    even up to 11,000 sq ft in one case).            (sq ft)
                                                     Est sales (£bn)      2.6        2.8      7.5

© IGD 2018   Source: J Sainsbury Plc, IGD Research                                                     Page 2
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Targeting
    high footfall /
    affluence sites

    Sainsbury’s high performance bar for
    Local stores is evidenced by their exit
    from a number of sites this year
    including the Eurogarages trial.
    Key locations:
    Core: major metropolitan centres, and
    above all in London, with high densities
    of affluent working populations.
    Commuter hubs: delivering high flows
    of daily traffic during the working week.
    Suburban: openings limited to affluent
    areas with high traffic flows.
    Segmentation:
    • ‘food on the move’
    • ‘neighbourhood local’
    • ‘fresh local’
    … all driven by the dynamics of location.

© IGD 2018   Source: IGD Research               Page 3
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Top 2 reasons shoppers choose               The top 3 missions in
    What defines the                                                            Sainsbury’s Local stores:             Sainsbury’s Local stores are:
    Sainsbury’s                                                              1. They are conveniently
                                                                                located
                                                                                                                                     Sainsbury’s Local Channel avg

                                                                                                                     1. Top-up
    Local shopper?                                                                                                                              56%      54%

                                                                             2. They offer a quicker and
                                                                                easier in-store experience
                                                                                                                     2. Food-to-go
    IGD’s ShopperVista, tracks shoppers in the                                                                                                  33%     29%
    channel on a monthly basis over 14 months
    (Sep’16-Nov’17) to create a picture of the
    shopper profile of the 13 largest UK fascias
    (multiple, co-op and symbol).                                                                                    3. Evening meal
                                                                                                                                                21%      17%
    Here are some of the key characteristics of
    the Sainsbury’s Local shopper. Note that
    Sainsbury’s Local over-indexes vs the                                     Sainsbury’s Local is 2nd (out of       Vs the average the Sainsbury’s
    channel average on the food-to-go and
    evening meal missions, key growth areas.                                  13 c-store retailers) for animal              Local shopper is:
    Ethical buying concerns (especially animal                                           welfare:
    welfare) are higher compared to competitors.                                                                                                       51%
                                                                                                                     More southern 28%      … live in London
    With one of the youngest shopper profiles,
    Sainsbury’s Local has a big opportunity to
    address needs of these shoppers of the

                                                                                  74%
    future.
                                                                                                                     Younger         42%       … are aged
    Understand in-depth how Sainsbury’s Local                                                                                                 18-44
    shoppers compare to other convenience store
    shoppers in our ShopperVista convenience
                                                                             54%
    retailers compared reports
                                                                                                                     More up         61%      … are ABC1
                                                                         …. of JS Local shoppers say that animal     market                   shoppers
                                                                       welfare is important when choosing products
© IGD 2018   Base: All last trip shoppers for Sainsbury’s Local, Sep’16-Nov’17.                                                                              Page 4
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Optimising
    range for a
    varied footprint

   Optimised ranging: underpinning strong
   Like For Likes in valuable locations,
   Sainsbury’s has worked the range at its
   disposal to meet the widest range of
   shopper needs in each store.
   Brands: in the growing number of stores
   under 2,000 sq ft ranges are tightly curated
   to create a breadth of category capability,
   with brand leaders to ensure credibility.

   Private Label: stores 3,000 sq ft plus,
   space allows for broader ranges, including
   private label alternatives.

   Pack sizes: while larger C-stores can
   deliver ‘bigger baskets’, the top-up mission
   is core, therefore smaller pack sizes
   should be considered to facilitate the
   mostly foot-borne shoppers.

© IGD 2018   Source: IGD Research
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Making space
    for fresh

  Even the smallest Local stores offer clear
  credentials in fresh, across fresh fruit &
  vegetables and fresh bakery fixtures.

  Efficient use of space is delivered via vertical
  displays, with the added benefit of creating a
  strong visual impact front of store.

  Where space allows, we see fresh bakery
  and fruit & vegetables merchandised in low-
  level fixtures that creates a more open and
  relaxed shopping environment.

© IGD 2018   Source: IGD Research                    Page 6
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Impulse categories such as snacks, soft drinks and confectionery,
    Leading with                    as well as alcohol and tobacco, have a significant role to play in the
                                    Local sales mix, chilled foods is the biggest single area of sales in
    chilled and                     the format.
                                    As well as providing for extended needs in food for now, stores also
    prepared foods                  target a breadth of solutions for evening meals, offering fully and
                                    part-prepared as well as from scratch cooking options.

© IGD 2018   Source: IGD Research                                                                        Page 7
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
Opportunities   High performing
                    stores offering
                                          You can support the highly efficient ranging and
                                          merchandising disciplines with products that
                                          contribute to relevant shopper missions, offered
    for suppliers   breadth of category
                    capability
                                          in the most relevant pack sizes for the limited
                                          space and the basket shopper.

                    A chilled and         With chilled and fresh products at the centre of
                    fresh-led offer       many shopper baskets, innovation in these
                    with prepared         categories is key to driving ongoing sales growth,
                    foods at the core     creating compelling reasons for repeat visits

                                          ShopperVista can help you understand how
                    Meet shoppers’        Sainsbury’s shoppers define quality and
                    quality               value; how you appropriately communicate
                    expectations          your proposition is key to delivering growth.

                    Ethical concerns      Meet the needs of Sainsbury’s shoppers’ ethical
                    are higher            concerns, with a focus on local ingredients and
                    amongst shopper       higher animal welfare. Communicate ethical and
                    priorities            provenance attributes in-store and on pack to
                                          support Sainsbury’s strategic aims.

                                          Adapt your strategy to post-millennials, their key
                    Target higher         missions and tastes. With post-millennials more
                    spending,             likely to shop everyday for food-for-now, and food
                    ‘millennial’          for later, respond with product solutions that bring
                    shoppers              inspiration to cook during the shop.

                    Speed is critical     In these high traffic environments you can play a
                    to many               role with product and merchandising solutions
                    Sainsbury’s           that enable rapid selection, like meal deals and
                    Local shopper         dual product sitings; help maximise shoppers’
                    missions              time in store and boost basket size.

© IGD 2018
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
IGD Convenience Retailing Summit 18

         26-27 September 2018
        etc.Venues, County Hall
                London

       Understand Sainsbury’s
       key priorities for its Local
     format and what they mean
        for your business at the
       2018 IGD Convenience
          Retailing Summit.
             Find out more            Graham Biggart, Director of Commercial Operations,
                                      responsible for Sainsbury’s Local format, will share their
                                      evolution for continued growth on 27 September:

                                      • Hear directly what is driving sales growth in Sainsbury’s
                                        Local and how you can access this opportunity
             Book now »               • Learn about Sainsbury’s plans for the convenience channel
                                        for 2019 and beyond

© IGD 2018                                                                                          Page 9
Sainsbury's Local Insight on shoppers: insight on stores - May 2018 - IGD.com
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