SAFETY PROGRAM & COST CONTROL GUIDEBOOK - A workers compensation program to help prevent injuries, reduce costs and make a substantial difference ...
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SAFETY PROGRAM
& COST CONTROL
GUIDEBOOK
––––––––––––––––
A workers compensation program to help prevent injuries,
reduce costs and make a substantial difference in your
company’s bottom lineIt’s posted on your breakroom bulletin board, and it’s mentioned in
your employee manual…
“Our Company is committed to workplace safety.”
But is your commitment written down in a company
safety program?
An effective safety program can help prevent injuries, reduce costs and
make a substantial contribution to your bottom line. The most effective
safety program is one that is fully integrated into the way your company
conducts its business. You should focus your safety program on the
systems and processes that have the greatest potential to cause injury.Table of Contents
Safety Programs Save Big Bucks 1
Getting Started 5
1. Managing Leadership & Commitment 6
2. Assignment of Responsibility 7
3. Hazard Identification & Control 8
4. Employee & Supervisor Training 9
5. Safety Incentives 10
6. Workplace Conditioning 12
7. Medical Assistance & Emergencies 13
8. Return to Work 15
9. Accident & Incident Investigation 15
10. Accident Reporting & Recordkeeping Activities 16
Measuring the Progress 17
Key Loss Control Elements Self Rating Worksheet 19
Ten Step Written Program Check-off Worksheet 20
Safety and Loss Prevention Department Model Safety Program 21
Phone: 385.351.8103
Toll-Free: 800.446.2667 ext. 8103. Employee’s Report of Accident 22
Fax: 385.351.8259
Supervisor’s Report of Accident 23
Copyright © 2004 Workers Compensation Fund. No part of this booklet may be
copied or reproduced without permission from the Safety Department of Workers Contact Directory 24
Compensation Fund.SAFETY PROGRAMS SAVE BIG BUCKS
A company with an effective safety program in place will have fewer
accidents, which translates into lower net insurance costs through
lower direct claims costs. This is illustrated by the following example:
HOW ACCIDENTS AFFECT THE BOTTOM LINE
ESTIMATED RATE PER $100
PREMIUM
PAYROLL OF PAYROLL
COMPANY A
$500,000 $10 $50,000
EXPERIENCE MODIFIER 1.71 x 1.71
TOTAL PREMIUM $85,500
ADDITIONAL COST $35,500
NOTE: Other debits may apply for lack of a safety program, which fails to abate hazards
and control accidents, further increasing total premium.
ESTIMATED RATE PER $100
PREMIUM
PAYROLL OF PAYROLL
COMPANY B
$500,000 $10 $50,000
EXPERIENCE MODIFIER 0.67 x 0.67
TOTAL PREMIUM $33,500
COST SAVINGS $16,500
NOTE: Other credits may apply for a good safety program, which controls hazards and
reduces accidents, further reducing total premium.
Total savings for Company B over Company A: $52,000
1SAFETY PROGRAMS SAVE BIG BUCKS SAFETY PROGRAMS SAVE BIG BUCKS
Similar to the invisible portion of an iceberg, there are a number of indi- Few employers understand the additional sales and productivity efforts
rect costs associated with accidents that are not as easily seen. These required to make up for lost profits associated with accidents. The two
indirect costs have been estimated to be from five to 50 times the following examples show how a company can calculate the revenues
size of the direct costs. An effective safety program will mean less needed to maintain profit margins and cover the cost of accidents.
money is spent on things such as repairing damaged equipment, lost
time to fill out accident reports, time/money spent on hiring and training Calculating how much a company would have to make up in sales
replacement personnel and lost productivity/quality because less to pay for a claim:
experienced employees replace key injured employees.
1. Using premium to calculate needed sales:
Losses versus Cost
Cost of insurance divided by % profit margin = amount of sales
needed to pay for the claims. Example:
DIRECT COSTS:
2. Using injury cost to calculate needed sales:
• Medical Costs
• Lost Wages $400,000 in premiums
= $4 million in sales
• Higher Insurance Premiums 10%
INDIRECT COSTS: Determine accident costs and choose an amount in the column
• Lost Production — “Total Injury Cost”. Look at the “Profit Margin” columns and choose
worker distraction
the profit margin. The box where the “Profit Margin” column and
5–50 TIMES
• Training Costs — “Total Injury Cost” row meet is the additional revenue that must be
THE DIRECT COST
replacement worker produced to retain the profit margin. Example:
• Loss of Skill/Efficiency —
slowed production Total Injury Cost = $10,000. Profit Margin = 3 percent.
• Paperwork Gross Revenue Increases Required = $333,000.
• Administrative Time
There must be $333,000 in additional revenues to cover $10,000 in
• Loss of Morale
accident and injury costs to maintain a 3% profit margin.
• Legal Issues
• Product Replacement (see chart on next page)
2 3SAFETY PROGRAMS SAVE BIG BUCKS GETTING STARTED
GROSS REVENUE INCREASES REQUIRED TO COVER INJURY COSTS Once your company, especially management, is committed to develop-
ing a safety program, the hardest part is getting started. It is important
to realize that one generic safety program will not fit every company.
TOTAL PROFIT MARGIN Your company must develop a personalized program in order for you
INJURY and your employees to have an ownership and belief in it.
COST 1% 3% 5% 10%
As you develop and write your program, emphasize how effective the
$1,000 100,000 33,000 20,000 10,000 program is in operation, not necessarily how well it is written. It is also
important to obtain feedback and suggestions from every department
$5,000 500,000 167,000 100,000 50,000 in your company including your supervisors, your company doctor, and
especially your employees. Be objective and open to recommendations
$10,000 1,000,000 333,000 200,000 100,000 from everyone. If employees have input into the program, they are more
likely to support and adhere to it.
$50,000 5,000,000 1,667,000 1,000,000 500,000
INTEGRATED SAFETY PROGRAM COMPONENTS:
$100,000 10,000,000 3,333,000 2,000,000 1,000,000
1. Management Leadership & Commitment
$500,000 50,000,000 16,667,000 10,000,000 5,000,000
2. Assignment of Responsibility
Adapted from: H. W. Heinrich, Industrial Accident Prevention, First edition, McGraw-Hill, 3. Hazard Identification & Control
New York, 1931.
4. Employee & Supervisor Training
5. Safety Incentives
6. Workplace Conditioning
7. Medical Assistance & Emergencies
8. Return to Work
9. Accident & Incident Investigation
10. Accident Reporting & Recordkeeping Activities
4 5GETTING STARTED GETTING STARTED
1. MANAGEMENT LEADERSHIP & COMMITMENT ___ Review hiring practices. Evaluate prospective employees’ safety
attitudes and knowledge in addition to job qualifications.
Your employees will understand your management’s true feelings by
their example, regardless of what is posted on your bulletin board. ___ Consider safety when evaluating an employee’s or supervisor’s
Be committed! Believe in safety! Believe that an effective safety pro- overall job performance.
gram can help prevent injuries, reduce costs and make a positive con-
___ Include job safety and health items in meetings with employees.
tribution to the bottom line (check off as completed).
3 Be committed!
___ ___ Publicize accidents and “close calls” (without listing names) so
other employees will be aware of the potential for injury.
___ Prepare and sign a policy statement regarding management’s posi-
tion on employee safety, and post it where everyone can read it. ___ After initial efforts begin to succeed, implement a program for safety
___ Call a meeting with all employees to discuss safety and health incentives and employee recognition.
matters.
___ Develop and implement policies for responding to emergencies
___ Establish company and department safety goals. resulting from job related injuries, chronic medical conditions and
natural disasters.
___ Review EPA, OSHA, MSHA, DOT, etc., statutory requirements that
apply to the specific type of business, and, if necessary, request ___ Recognize and acknowledge safe work practices. Discipline
assistance from the Safety Department of WCF. employees for safety violations as you would any other breech of
company policy.
___ Prepare a list of appropriate safety rules and requirements to gov-
ern work within the company. ___ Review the company safety program periodically and make chang-
es where needed.
___ If the company owns or operates vehicles, implement vehicle safe-
ty rules including a mandatory seat belt policy.
2. ASSIGNMENT OF RESPONSIBILITY
___ Require and document regular safety meetings with supervisors
Each employee’s safety and health must be a company’s foremost value.
and employees. Members of senior management should attend
The goals and objectives of the company should support this value.
meetings periodically.
EMPLOYER RESPONSIBILITIES:
___ Respond to employees’ suggestions in a timely manner.
___ Assign a key member of management to be responsible for the
___ Develop and implement a drug and alcohol-free workplace pro- company’s safety program. Make certain the authority to do the job
gram that includes drug testing. is equal to the responsibility. Provide the necessary training and
resources to ensure success.
6 7GETTING STARTED GETTING STARTED
___ Assign first line supervisors the responsibility and accountability for ___ List the hazards and determine who is qualified to train and how to
safety in their regular work areas. Supervisors should have the best present hazard awareness prevention information to your
responsibility and authority to develop safe work practices, correct employees.
physical hazards, train employees and enforce safety rules.
___ Clearly define all hazards and develop methods to eliminate or con-
EMPLOYEE RESPONSIBILITIES: trol the hazards.
___ Accept responsibility for your own and your co-workers’ safety on the job. ___ What methods will be used to protect employees from the hazard:
___ Follow the employer’s safety and health policies. Identify and help • SUBSTITUTION
control hazards in your immediate work area.
• ENGINEERING
___ Do not undertake a job that appears unsafe. • ADMINISTRATIVE
___ Immediately report all unsafe conditions to your supervisor. • PPE
___ Use required safety devices and proper personal protective safety
equipment (PPE).
4. EMPLOYEE & SUPERVISOR TRAINING
___ Report all accidents to your supervisor prior to the end of the shift.
___ During orientation, train employees how to deal with
emergencies, basic job hazards, how to report hazards
and other items.
3. HAZARD IDENTIFICATION & CONTROL
___ Develop risk-specific programs and training required by state and
A hazard identification and control program helps prevent accidents, federal law, such as hazard communication, hearing conservation,
injuries and associated costs, such as downtime and retraining. lockout/tagout, confined space entry, bloodborne pathogens, motor
Develop a program to help your employees recognize hazards and vehicle restraints, forklift operation, heavy equipment operation and
unsafe conditions, equipment, processes, behavior, etc.
fall protection. The required training should be conducted at hire
___ Review your operations for hazards that are inherent in the work and repeated as necessary.
such as mobile equipment movement, toxic chemicals, paper cuts,
heavy object weight and hot equipment. ___ Evaluate hazard control effectiveness. Make adjustments
as needed.
___ Review operations for anything that may cause an accident or inju-
ry such as faulty equipment, not following procedures, emergencies ___ As permitted by the Americans with Disabilities Act, assess new and
and poor housekeeping. current employees to ensure that their abilities meet the job require-
ments so that any unnecessary risk of stress/fatigue is minimized.
8 9GETTING STARTED GETTING STARTED
___ Provide ongoing training to reinforce, refresh, provide new informa- ___ Solicit input and suggestions from employees. This helps gain
tion, and keep hazard awareness high. support for the program.
___ Provide ongoing training with periodic safety meetings, safety sur- ___ Outline the plan. Decide before hand:
veys and inspections, verbal reminders, refresher training classes
• Whom to include
and spot inspections.
• How to administer the program
___ Provide additional training for supervisors in hazard recognition and
control methods, identification of safe and unsafe work practices, • What the incentives will be
and how to conduct a job safety analysis. • What your time frame is
___ Document all training activities. • How to monitor progress and
___ Employees should be trained how to properly use the personal pro- • How to introduce the program
tective equipment required for their job, along with the limitations
___ Check and re-check the costs and time involved. The plan should
of the equipment.
encourage and reward safe work practices. All who qualify should
be recognized.
5. SAFETY INCENTIVES ___ Choose an incentive. Incentives could include items such as mugs,
hats, shirts, etc., or drawings for prizes, pizza parties, bonuses, gift
Safety incentive programs are used to keep safety awareness and
certificates or whatever your imagination suggests.
hazard recognition at a high level. Keeping this level high helps to
decrease accident rates and associated costs. Incentive programs ___ Publicize your program. Pick a start date and inform participants
may be set up to reward an individual, a group or both. Rewarding
in advance. Use the start date to re-emphasize your commitment
groups helps create “team safety” in which group members watch out
to safety.
for each other.
___ Regularly review the results and let participants know what is hap-
___ Define your goals. Determine what you want to accomplish such as pening with efforts to reach goals.
increasing safety meeting attendance or reducing recordable inju-
ries. Find a baseline, and set specific numbers to be reached. Put ___ Adjust the program as needed. Different incentives may be needed
goals in writing. to refresh the program. Goals and time periods may need to be
adjusted.
10 11GETTING STARTED GETTING STARTED
6. WORKPLACE CONDITIONING ___ Participate in a workplace conditioning program to build
muscle strength.
Strains and sprains are among the most common causes of lost work
time and high workers compensation claims costs. The impact can be ___ Do appropriate warm ups and stretches daily.
felt for years.
___ Always wear properly fitting shoes.
___ Nourish your muscles by eating a well-balanced diet.
STEPS FOR IMPLEMENTING A WORKPLACE CONDITIONING PROGRAM
1. Identify the muscle groups/joints of highest risk.
• Review injury history for trends (back, shoulders, etc.). 7. MEDICAL ASSISTANCE & EMERGENCIES
• Evaluate work tasks for greatest injury potential, i.e., heavy
weights, high repetitions, lifting, carrying, pulling, pushing,
All companies should have emergency medical procedures and desig-
extended reaches, etc. nated providers for handling injury accidents. A Return to Work pro-
gram should be in place to minimize the amount of time employees are
2. Develop a conditioning routine including: away from work due to occupational injuries.
• General--whole-body warm up.
• Specific higher risk muscle/joint area warm ups and stretches. ___ Inform employees of the designated medical provider policy.
3. Survey employees for needful modifications of the conditioning
___ Written plans should be developed to deal with natural disasters
routines (individual employees’ physicians or therapists may
offer appropriate alternative warm ups or stretches). such as a flood, earthquake, severe snowstorm or high wind. If
flammables or chemicals are used in the workplace, emergency
4. Assign groups/group leaders and instruct leaders in proper procedures should include spill response in addition to planning for
conditioning routines, techniques, times of sessions, etc. a fire emergency. Any employees required to perform emergency
response duties should be properly trained.
___ Require employees to report injuries and accidents, no matter how
minor, to their supervisor prior to the end of the shift.
PREVENTION TIPS:
No one is immune to sprains and strains, but here are some tips devel- ___ Provisions should be made to deal with medical emergencies aris-
oped by the American Academy of Orthopedic Surgeons to help reduce ing from an employee’s personal medical situation, such as a heart
your injury risk: condition, epilepsy, diabetes or prescription drug reaction.
___ Warm up before any moderate to strenuous activity.
12 13GETTING STARTED GETTING STARTED
___ Maintain well-stocked first aid supplies and eye wash stations. If availability and what transitional duty can be arranged if needed.
employees are to be designated first responders, first aid and CPR
training should be provided. ___ Providing daily contact with the recovering employee to help deter-
mine readiness for transitional duty, or full return to work with a
work release from the medical provider.
8. RETURN TO WORK PROGRAMS ___ Keeping a record of all efforts and contacts with and on behalf of
the recovering employee.
Every safety program should include a Return to Work (RTW) program.
RTW programs provide loss prevention and benefits for both the com- ___ Review the RTW program with legal council.
pany and the employees. Benefits include lower workers compensation
costs*, a decrease in employee time away from the job, an increase in
employee morale, an improvement in overall productivity, an enhance-
ment of company image, etc. Elements of RTW programs include: 9. ACCIDENT & INCIDENT INVESTIGATION
*NCCI discounts medical-only claims – resulting in a lower experience modifier. ___ Employees should be required to report all close calls, incidents
and injuries, no matter how minor, to their supervisor prior to the
___ Assigning someone to oversee the program. end of the shift.
___ Writing a policy statement describing RTW as a benefit that the ___ Establish procedures for the key safety person to immediately
company provides whenever possible, and that employees have a investigate all “near-miss,” property damage, and injury accidents
responsibility to accept transitional duty upon being given a or incidents. This is fact-finding, not fault finding.
restricted work release from a doctor.
___ The investigations should determine the who, what, when, where,
___ Publicizing the policy at orientation and to all employees. why and how of the incident.
___ Reviewing current work assignments and job descriptions to see ___ Document findings and communicate the pertinent details of the
which might be considered transitional duty possibilities. Further incident or accident to all employees.
review might be necessary at the time you receive a restricted work
release from the doctor. ___ Specific corrective actions should be taken to prevent a reoccur-
rence. A follow-up review should be conducted to ensure correc-
___ Determining wage levels for transitional duty. tive actions have been effective. Ensure employees understand any
corrective actions.
___ Contacting medical providers to let them know RTW is available at
your company. ___ Analyze accident/investigative reports for trends in your safety pro-
gram’s needs.
___ Assisting medical providers when injury occurs to determine work
See pages 22 and 23 for samples of Investigation Forms
14 15GETTING STARTED MEASURING THE PROGRESS
10. ACCIDENT REPORTING & RECORDKEEPING ACTIVITIES Once a program has been implemented, its effectiveness can be
measured.
Promptly complete and transmit the Employer’s First Report of Injury form
Two formulas that can be used to do this are the total recordable case
to Workers Compensation Fund, using one of the following methods. rate and the case rate of days of restricted work activity or job transfer
• WCF Web page: www.wcfgroup.com (DART). All OSHA recordable injuries and illnesses are used to calculate
the total recordable case rate. Only injuries and illnesses involving
• First Report of Injury Hotline: 385.351.8285 OSHA lost workdays, restricted days of work, or job transfer are used
or toll free: 800.561.8008 to calculate the DART.
• Fax to: 385.351.8275
Restricted days of work are days when the employee is unable to per-
• Mail to: W
orkers Compensation Fund form his/her normal job duties over a normal work shift, even though
100 West Towne Ridge Parkway the employee is able to continue working. The day the injury occurs or
Sandy, UT 84070 illness begins is not counted.
___ Maintain up-to-date reports of all accidents and incidents, including Rates can be calculated for any time period, but are usually done for a
follow-up and closeout information. 12-month period of time to allow comparisons to be made.
___ Complete and maintain an OSHA 300 Log of Recordable Injuries if To calculate the Total Recordable Case Rate:
your company has more than 10 employees (this can be done via
our Web site, www.wcfgroup.com). Post the 300A summary page 1. Determine what 12-month period of time will be evaluated.
each year beginning February 1st – April 30th. 2. Divide the total number of all recordable injuries & illnesses
by the total number of employee hours worked during that
___ Maintain safety inspections and maintenance logs required for your same period.
operations such as overhead cranes, mobile cranes, scaffold, fork-
lifts, respiratory protective equipment, etc. 3. Multiply the result by 200,000
Multiplying by 200,000 produces a rate equivalent to 100 employees,
___ Complete and review self-inspections to insure that hazards identi- working 40 hours a week, 50 weeks a year.
fied are promptly corrected.
Total Recordable Case Rate =
___ Maintain records of all safety meetings and training sessions,
including topics covered and those employees in attendance.
Total injuries + Total Illnesses
x 200,000
Employee Hours Worked
16 17MEASURING THE PROGRESS KEY LOSS CONTROL WORKSHEET
To calculate the DART Rate:
KEY LOSS CONTROL ELEMENTS SELF RATING WORKSHEET
1. Determine what 12-month period of time will be evaluated.
NEEDS
2. Divide the total number of cases involving days away from work YES NO
IMPROVEMENT
plus cases involving job transfer or restricted work days by the total
Top management commitment
number of employee hours worked during the same time period.
Loss control responsibilities assigned
3. Multiply the result by 200,000.
Standardized hiring policies & procedures
DART Rate =
Written health & safety program
Total Cases w/ Days Away From Work Active safety & loss control committee
+
Cases with Days of Job Transfer Enforced safety rules & work practices
or Restricted Activity Job-specific safety training (language specific)
x 200,000
Employee Hours Worked Planned, systematic safety audits
Thorough accident investigations
Tracking the recordable case rate and the DART rate on a yearly or
Claims management policies & procedures
monthly basis will help measure the effectiveness of a company’s safe-
ty program. Careful analysis of accident information can indicate where Return to Work program
problems might occur such as by shift, process, department, or super-
visor. The ultimate goal is ZERO injuries. Ongoing recordkeeping & data analysis
If the ten basic elements of this Safety Program & Cost Control Designated medical providers
Guidebook for employers are adopted and vigorously enforced, your
Substance abuse prevention & testing policy
company will reduce the number of accidents in the workplace.
On & off the job conditioning/wellness program
Effective training
Supervisor accountability
Driver safety
A “No” answer requires corrective action.
18 19TEN STEP PROGRAM CHECK-OFF WORKSHEET MODEL SAFETY PROGRAM
WCF’s Safety and Loss Prevention Department can help you achieve
TEN STEP WRITTEN PROGRAM CHECK-OFF WORKSHEET
your workplace safety goals. Our safety representatives have diverse
DATE NEXT backgrounds and expertise to meet the varied challenges of your
COMPLETED REVIEW DATE
industry. Our programs and services are part of your benefits as a WCF
Review Date customer. Most services are at no cost, but some may include fees for
Management Leadership labs, equipment rental, etc. A safety representative can help you with:
Assignment of Responsibility Hazard Recognition & Evaluation:
Safety representatives can help you pinpoint unsafe conditions before
Hazard Awareness
a loss occurs.
Employee & Supervisor Training
Safety Training:
Safety Incentives A safety representative can assist you with safety training, both at WCF
and at your workplace. Check our Web site (www.wcfgroup.com) for a
Workplace Conditioning/Wellness
current list of training seminars.
Medical Assistance & Emergencies
Safety Program Development Assistance:
Return to Work A safety representative can provide assistance in safety program devel-
Accident and Incident Investigation opment. We can help you with a variety of programs, including OSHA
required programs.
Accident Reporting & Recordkeeping Activities
Safety Meeting Material:
Safety meetings are important and necessary to convey safety informa-
Chart your company’s progress in developing a safety program
tion to your employees. Safety topics are available on the WCF Web
site (www.wcfgroup.com). Free safety pamphlets on numerous topics
are available by calling 385.351.8105, or 800.446.2667, ext. 8105.
Contact Us:
Feel free to let us know what you need help with, from specific prob-
lems to feedback on your safety programs. Call the WCF Safety
Department at 385.351.8103, or 800.446.2667, ext. 8105. Please have
your company name and policy number ready.
Visit us online at www.wcfgroup.com
Find safety seminar information, safety and health links and more.
20 21EMPLOYEE’S REPORT OF ACCIDENT SUPERVISOR’S REPORT OF ACCIDENT
Employee’s Name: ________________________________Age: ______ Sex: ______ Supervisor’s Name: ______________________________________________________
Job Position/Title: __________________________SSN:_________________________ Injured Employee’s Name: ________________________ Age: ______ Sex: _______
Shift Hours: __________ Days Off: __________ Supervisor’s Name: ____________ Job Position/Title: ________________________ SSN: _________________________
Date of Accident: _______ Time of Accident: _______ Location: _______________ Shift Hours: ________________________ Days Off: ____________________________
Task being performed when accident occurred: ______________________________ Date of Accident: _______ Time of Accident: _______ Location: _______________
Date accident reported: ______________ Time accident reported: _____________ Task being performed when accident occurred: ______________________________
Person accident reported to: _______________________________________________ Date accident reported: ______________ Time accident reported: _____________
Name(s) of witness(es): ___________________________________________________ Person accident reported to: ______________________________________________
_____________________________________________________________________________ Name(s) of witness(es): ___________________________________________________
Describe how the accident occurred: _______________________________________ _____________________________________________________________________________
_____________________________________________________________________________ Describe how the accident occurred: _______________________________________
_____________________________________________________________________________ _____________________________________________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
What part of the body was injured? _________________________________________ What part of the body was injured? _________________________________________
Describe the injury in detail: ______________________________________________ Describe the injury in detail: ______________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
Date and time medical attention was first sought: Date and time medical attention was first sought:
_____________________________________________________________________________ _____________________________________________________________________________
Name of doctor and hospital: _______________________________________________ Name of doctor and hospital: _______________________________________________
Can anything be done to prevent accidents of this type? If so, what?___________ Can anything be done to prevent accidents of this type? If so, what?___________
_____________________________________________________________________________ _____________________________________________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
_____________________________________________________________________________ _____________________________________________________________________________
Employee Signature: ____________________________________ Date: ___________ Supervisor Signature: ____________________________________ Date: ____________
23
22CONTACT DIRECTORY Workers Compensation Fund 100 West Towne Ridge Parkway Sandy, Utah 84070 phone: 385.351.8000 / 800.446.COMP (2667) web: www.wcfgroup.com Workers Compensation Fund – Ogden Branch 1186 East 4600 South #400 Ogden, Utah 84403 phone: 800.611.4550 Workers Compensation Fund – St. George Branch 1453 South Dixie Drive, Suite 100 St. George, Utah 84770 phone: 800.324.9470 Workers Compensation Fund – Orem Branch 580 South State Street Orem, Utah 84058 phone: 877.259.4923 WCF Customer Service phone: 385.351.8000 / 1.800.446.COMP (2667) fax: 385.351.8372 WCF New Claims Reporting phone: 385.351.8285 / 1.800.561.8008 fax: 385.351.8275 WCF Fraud Hotline phone: 385.351.8140 / 1.800.446.COMP (2667) Utah Labor Commission phone: 801.530.6800 / 800.222.1238 fax: 801.530.6804 24
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