SaaS Audit Example APRIL 2020 - Koncise Solutions
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‣ Zylo Background ‣ Audit - Early Insights & Opportunities AG E NDA ‣ Enterprise Services ‣ Next Steps
The most comprehensive SaaS management platform in the world ‣ Over CA$15B in SaaS under management ‣ Over 1 billion unique SaaS user logins measured ‣ Industry’s most comprehensive apps in catalog ‣ SOC 2 Type II Certified
Strategic Investors As the leading platform for cloud subscription optimization, Zylo is backed by some of the best enterprise software investors in the world.
‣ Full SaaS Discovery to Build Full Application Inventory ‣ Right-Size Contracts and Eliminate Duplicates ‣ License visibility and management DE S I RE D BUSI N E S S OUTCOME S ‣ Consolidation and elimination of shadow IT ‣ Visibility to enhance SSO / SAML adoption (Identity) ‣ Dynamic team / partnership approach moving from build to best in breed solutions
ZYLO PO C DATA SO URCE OVE RVIE W SPEND TRANS AC TI ON S ACCOUNTS PAYABLE EXP ENSE REPORTS SINGLE S IGN ON DIREC T INTEGRATIONS CONTRACTS CA$xxxM xxK xxx xxx xxx xxx xxx Monthly Monthly Daily Daily Ongoing * *DE MO NU MBE RS
CO M PAN Y HE ALT H L A NDS CA PE ACCOUNTS PAYABL E EXP ENSE + = CA$xxM CA$xxK xxx Apps xxx Apps BREAKDOWN BREAKDOWN SaaS - CA$xxM SaaS - CA$xxxK Ads - CA$xxM Ads - CA$xxxK IaaS - CA$xxM IaaS - CA$xxxK ‣ Total Spend without IaaS & Digital Ads: CA$xxM ‣ Date Range - x/x/xx-x/xx/xx * *DE MO NU MBE RS
IN SIGHTS & O PP OR TU NI TI ES Opportunities at Company Name Shadow IT/Discovery Purchasing Efficiency Functional Overlaps Utilization Insights Opportunities
S HAD OW IT / DISCOV ERY I NS I G H T IN SIGHT INS IGHT 176 120 94 All Expensed Applications Personal Expense Apps - CA$91K Corporate Expense Apps - CA$581K 1. Facebook Ads - CA$144K 1. InVision - CA$14K 1. Facebook Ads - CA$124K 2. Microsoft Azure - CA$82K 2. Amazon Web Services - CA$12K 2. Microsoft Azure - CA$87K 3. InVision - CA$61K 3. Zendesk - CA$5K 3. InVision - CA$54K 4. Github - CA$28K 4. Godaddy - CA$4K 4. Github - CA$36K 5. Twilio - CA$27K 5. FullContact - CA$3K 5. Twilio - CA$32K ACT ION • Review Expense Spend detail to identify Apps to look into further • Zylo-Company to determine other stakeholders that would benefit from Shadow IT spend app detail and provide as needed * *DE MO NU MBE RS
IN EFFIC IEN T PURCHAS ING: MULTI-CHAN N EL APPS I NS I GH T 19 Multi-Channel Applications ‣ Subscriptions Tab 1. Facebook Ads ‣ Insights Filter 2. Amazon Web Services ‣ Select Multiple 3. Slack Channel Spend 4. Microsoft Azure 5. G Suite * *DE MO NU MBE RS
IN EFFIC IEN T PURCHAS ING: CO ST CEN TE R R E PO R TI NG I NS I GH T 77 Multi-Cost Center Applications ‣ Subscriptions Tab 1. Amazon Web Services ‣ Insights Filter 2. Getty Images ‣ Select Multiple 3. Shutterstock Business Units 4. Godaddy 5. Google Adwords * *DE MO NU MBE RS
TO O L P RO LIF ER AT ION : F U NCT IO NAL OV ER L AP I NS I GHT FUNCTION OPPORTU NI T Y AP SPEND EXPENSE S PEND # OF APPS File Storage & Sharing G Suite - CA$309K Under CA$1K CA$370K CA$12K 10 Microsoft 365 - CA$66K Filestage, Webcargo, Google Drive, Intralinks VIA - CA$3K Filezilla, Box Dropbox - CA$2K Google Storage - CA$1K Project Management Workfront - CA$133K Under CA$1K CA$183K CA$10K 10 Smartsheet - CA$49K Roadmunk, Custellence, Todoist, Airtable - CA$4K TeamGantt, Receptive, Trello, Jira ACT ION • Review functional overlapping applications to determine if consolidation can take place • Turn off functions associated on applications not utilized by Klick Health * *DE MO NU MBE RS
USAG E OVERVI EW SSO DIR ECT INTEGR AT IO NS ‣ Current Integration Opportunities ‣ Track utilization for all SAML enforced apps ‣ Zoom (connected) ‣ PagerDuty ‣ G Suite ‣ Zendesk ‣ Identity Roadmap - Identify which apps in your ‣ Salesforce CRM ‣ Dropbox environment are eligible to go behind Azure AD SSO ‣ Microsoft 365 ‣ Box ‣ Jira / Confluence ‣ Pair Azure AD SSO utilization with contract details to ‣ Github ensure your licenses are right-sized and key renewal information is in one place i Usage and license type data pulled nightly directly from API i SAML enforced apps are mapped directly to Zylo apps i Enables tight monitoring of usage and cost savings potential i Pull back total users provisioned, last login, and monthly logins for mapped apps daily * *DE MO NU MBE RS
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ZO OM O PPO RT UN IT Y CONTR ACT STRUC TURE Named Host or Active User? PAID USE RS (PRO) PRO LICENSES P ROVISIONED Days since last Login 873 *Login data as of 4/7/20 BASIC L ICENSES PROVISIONED 400 729 7 10 123 4 1-30 31-60 61-90 91+ No Login NO GROUP MEETINGS HOSTED (PRO) 136 NO GROUP MEETINGS > 40 MIN (PRO) ACT ION 64 • Review inactive and no login user base POTENTIAL SAVI NG S (CA$168/LICENSE*) • Utilize Zylo license workflows capability to re-harvest inactive licenses CA$33,600 (200 pro licenses) *Estimated license cost * *DE MO NU MBE RS
L ICEN S E M ANAGEM ENT WOR KFLOWS 1. Review Inactive Users 2. Send Email Alerts 3. Review Responses 4. Compile Deprovision List 5. Deprovision Users in tool admin console Available for all Direct and SSO integrated applications * *DE MO NU MBE RS
M AN AGE SAAS R ENE WALS CONTR AC T COLLECTIO N: DOCS@ ZY LO.COM Having SaaS agreement information uploaded into Zylo ensures more pro-active management of renewals. As agreement information is sent to docs@zylo.com (or alternative method), the Zylo services team scans and uploads relevant metadata into Zylo for each application and attaches documentation. • Existing Contracts • Existing Spreadsheet(s) BU ILD ZY LO IN TO YOUR PROCES S Integrate into the contracting process a share (bcc) to docs@zylo.com (or alternative method) for every new SaaS contract going forward * *DE MO NU MBE RS
DIS T RIB UTED M A NAGE ME NT VI E WS Provide tool Owners a View to keep understand what tools are coming up for renewal to proactively manage Use when driving tool stack conversations with business stakeholders * *DE MO NU MBE RS
AP P C ATALOG DE TA ILS ! Provide employees access to the catalog using SSO and SAML JIT provisioning ! Control shadow IT by educating the business on apps that are already available and approved by IT ! Streamline information sharing and app access by using one centralized location ! Employees can discover apps by name, category, subcategory, or application function
EN TER PR ISE S ERV ICES Every Zylo customer gets an account team of consultants who will work hand-in-hand with you E S T I M AT E D ACTUAL on a monthly basis to ensure success and drive ROI. 74 Applications 207 Applications $8.3M $27M Spend Spend ‣ Monthly strategy sessions O K TA R E P O R T I N G A PP U SERS AC T IVE ‣ Identify savings opportunities UPCOMING RENEWALS ‣ Ad hoc reporting A PP DAT E COS T ‣ Market intelligence YOY C AT EG O RY S P E N D ‣ Negotiation prep INSIGHT With $900K in spend across 5 ‣ Contract concierge applications, File Storage & Sharing Review Salesforce licensing (213 inactive licenses) prior to renewal. is a significant area of investment. ‣ Benchmarking
IM PL EM EN TATIO N OV ERV I EW Financial Data Verified Glimpse/Go-Live Account Live: ~4 Weeks DISCOVE R ~4 - 6 WEE KS DE PLOYME NT PRO J EC T K I C KO FF Financial Data Processing and Validation Review Glimpse Report Prep AP & Expense Consultative Insights Integration/Extract OPTIMIZE ~ 3 WE EK S Account (Client) Configuration Utilization Integrations Connected AP & Expense Data Verification MANAGE ~3 W EE K S (Zylo) Contract/Term Loading and Configuration
2 week PoC Acceptance / Review period Now - 4/24 NEX T S T E PS Continuation of Weekly + calls for Q&A and Operationalization of Zylo Kick off Full Zylo Deployment
ZYLO PO C DATA SO URCE OVE RVIE W SPEND TRANS AC TI ON S ACCOUNTS PAYABLE EXP ENSE REPORTS SINGLE S IGN ON DIREC T INTEGRATIONS CONTRACTS CA$xxxM xxK xxx xxx xxx xxx xxx Monthly Monthly Daily Daily Ongoing * *DE MO NU MBE RS
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