Restricted share rights and March 15, 2020, vesting for U.S.-based team members
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Frequently asked questions Restricted share rights and March 15, 2020, vesting for U.S.-based team members The following information addresses questions about certain restricted share rights (RSRs) scheduled to vest on March 15, 2020. Please review this information and plan accordingly. Important: Subject to the terms of the Wells Fargo & Company Long-Term Incentive Compensation Plan (LTICP) and the Award Agreement terms and conditions, vesting means that a participant has earned the right to receive the shares represented by the RSRs granted. To vest in RSRs, you must meet the requirements for continued employment or retirement and satisfy the other grant terms and conditions. The vesting criteria support Wells Fargo & Company’s intent to use these grants as a means of recognizing long-term performance. Please note, except for retirement and certain other limited circumstances, if you terminate employment prior to your vesting date, you will forfeit your shares. Please refer to the LTICP Prospectus and the applicable Award Agreement for the additional terms and conditions you must meet for your award to vest. Key Dates • Date of vest: March 15, 2020 • Income, withholding, and shares issued can be viewed on Computershare: March 17, 2020 • Shares available in your account at EQ: March 18, 2020 Key Contact Information • For questions regarding confirmations of income tax withholding from this vesting or a prior vesting as well as information regarding future vesting schedules, contact: o Computershare: 1-866-463-1070 / 1-800-231-5469 (TDD); www.computershare.com • For questions regarding what you can do with your shares (viewing, selling, transferring, etc.), contact: o EQ Shareowner Services: 1-866-927-1164 / 651-450-4064; www.shareowneronline.com • For your convenience, Single Sign On links for Computershare and EQ are available on the About LTICP Teamworks page. • Other questions o Contact Executive Compensation: excomp@wellsfargo.com FAQs Basics of Restricted Share Rights 1. What are restricted share rights? 2. How are RSRs different from stock options? 3. What is happening to my RSRs? Tax Information 4. How is taxable income calculated? 5. Where can I find tax information about the vesting of my RSRs? Accessing My Shares 6. Where will my Wells Fargo & Company stock be after the RSRs vest? 7. When do my shares become available to me? 1
Options Available to You 8. What can I do with my shares after they are registered to me at EQ Shareowner Services? 9. Do I have to sell my shares? 10. Can I sell shares through EQ Shareowner Services? 11. How do I submit a written request to sell shares through EQ Shareowner Services? 12. What happens if I do nothing? What about dividends? 13. Can I transfer my shares to my brokerage account? Account Specifics 14. Can I access information about my RSRs online? 15. How do I know my DRS account number? How is it used? 16. How do I create a personal ID and password on Computershare using the Employee Online portal? 17. I cannot find my PIN notification letter. How do I order a new PIN? Additional Information 18. Where can I learn more about RSRs at Wells Fargo? 19. What additional resources are available if I have further questions about my RSRs? Basics of Restricted Share Rights 1. What are restricted share Restricted share rights (RSRs) are rights to receive shares of rights? Wells Fargo & Company common stock at a future date, provided certain vesting requirements and other conditions are satisfied. Upon vesting of RSRs, team members receive shares of Wells Fargo & Company common stock (less required tax withholding) to hold or sell at their discretion*. 2. How are RSRs different Like stock options, RSRs provide participants with the opportunity from stock options? to share in any future appreciation in the price of Wells Fargo & Company common stock. However, unlike stock options, RSRs recipients receive the full value of the shares, and not just any potential appreciation in stock price. Note: Applicable taxes on the value of the shares at vesting will be withheld. Tax treatment in certain international jurisdictions may vary. Like stock options, because no shares are issued in connection with the grant of RSRs, participants do not have the rights (such as voting or dividends) of a shareholder until the shares are issued upon vesting of the RSRs. However, unlike stock options, in the event that the Wells Fargo & Company Board of Directors declares dividends during the vesting period, a participant may, to the extent provided in the Award terms, receive additional RSRs upon vesting to reflect those dividends. The additional RSRs are often referred to as “dividend equivalents.” Additionally, RSRs do not expire like stock options. After an RSRs award vests, shares are 2
delivered to the participant to sell, transfer, or to hold for as long as he or she deems appropriate*. 3. What is happening to my A portion of certain RSRs awarded to you is currently scheduled to RSRs? vest on Sunday, March 15, 2020. On Wednesday, March 18, 2020, the resulting shares of Wells Fargo & Company common stock (net of required tax withholdings) will be registered, issued, and deposited into a Direct Registration (DRS) account at EQ Shareowner Services (EQ). Tax Information 4. How is taxable income The taxable income will be calculated by multiplying the number calculated? of shares vesting on March 15, 2020, by the Fair Market Value (FMV), which will be the closing price of a share of Wells Fargo & Company common stock on the NYSE on March 13, 2020 (last business day prior to March 15, 2020). For example, assuming a NYSE-only closing stock price on March 13, 2020, of $50.00 per share, then 1,000 RSRs vesting would result in $50,000 of taxable income (1,000 x $50.00)**. In this example, the taxable income of $50,000 will be considered wages reported on your 2020 Form W-2. Required Federal, State (if applicable) and Social tax withholding will be taken and subtracted from the vested shares, resulting in net shares being issued to your EQ account. If tax withholding percentages in this example totaled 40%, then withholdings would equal $20,000 or (40% of $50,000), resulting in 400 shares being withheld for taxes ($20,000 of withholdings divided by FMV of $50.00). Accordingly, 600 net shares would be issued to the EQ account in your name (1,000 RSRs vesting minus 400 shares withheld for taxes). Certain team members who were previously required to pay FICA Social Security (up to yearly limit) and Medicare employment taxes on an RSRs award before it vested will only be subject to applicable income tax withholding and reporting; no further Social Security and Medicare withholding and reporting will occur at vesting on that particular RSRs award for these certain team members. 3
Additionally, any team member who has worked in multiple jurisdictions (U.S. states or countries) during the vesting period may be subject to withholding in both the current and prior jurisdictions. Should this apply to you, you will be notified separately. 5. Where can I find tax You will receive a confirmation statement about the vesting of information about the your RSRs in the mail from Computershare, our recordkeeping vesting of my RSRs? system for all RSRs awards. Your confirmation will also be available online at Computershare beginning March 17, 2020 (see Long-Term Equity Awards, under Orders and Transactions). For your convenience, you can print your confirmation statement by signing on to Computershare using the Long-Term Equity Awards (Computershare) Sign On button on the About LTICP Teamworks page. If you are signing on through Teamworks, click Orders & Transactions, and select the confirmation you wish to review. You can also access Computershare from any web browser at computershare.com/employee/us. Click Details next to Employee Grants and Awards, choose Orders & Transactions, and select the confirmation you wish to review. You may also refer to the Wells Fargo & Company Long-Term Incentive Compensation Prospectus (“LTICP Prospectus”) for some general tax information on RSRs. If you have further tax questions, please refer to the RSRs Award Agreement you received with your grant and speak to a tax advisor. To reach a customer service representative at Computershare, call 1-866-463-1070, Monday through Friday, from 3:00 a.m. to 9:00 p.m. Eastern Time, excluding bank holidays. The TDD phone number is 1-800-231-5469. Accessing My Shares 6. Where will my Wells Fargo Following the RSRs vest, your net shares (shares remaining after & Company stock be after taxes are withheld) will be available to access by signing on to the RSRs vest? your Shareowner Online account at EQ. You can access your Shareowner Online account directly from the EQ Shareowner Services Sign On button on the About LTICP Teamworks page. On the Single Sign On page, simply enter your Wells Fargo username and password. 4
If you have an existing Shareowner Online account, you will be taken to the portfolio page. Shares will not be displayed in your Wells Fargo & Company account until they have been vested and deposited into your account. If you do not have an existing Shareowner Online account, you will begin the registration process by accepting the ESIGN and online access agreements, and creating your account credentials that can be used to access www.shareowneronline.com from home. 7. When do my shares become It takes approximately three business days after vesting occurs to available to me? calculate the required tax withholding and to deposit the shares at EQ. For the March 15, 2020, vesting, your shares should be available to you on March 18, 2020. At that time, you can access your shares electronically by signing on to your Shareowner Online account via the Single Sign On button on Teamworks (as noted above) or accessing from any computer using the website address www.shareowneronline.com. Options Available to You 8. What can I do with my You can keep, transfer, or sell the shares; the choice is up to shares after they are you*. registered to me at EQ? 9. Do I have to sell my shares? No. You can leave the shares in your EQ account. 10. Can I sell shares through Yes, you may sell your shares through EQ*. The proceeds from EQ? the sale can be delivered by check or transferred through the Automated Clearing House (ACH) system (subject to fees). Another option is for you to first transfer your shares to a broker and then sell them. Check with your broker about any applicable fees. In selling your shares, please bear in mind the prohibition on insider trading set forth in the Wells Fargo Code of Ethics & 5
Business Conduct, as well as, if applicable to you, the Wells Fargo & Company Personal Trading Policy. Keep in mind, under Wells Fargo’s stock ownership policy, participants in the LTICP are expected, while employed by Wells Fargo, to hold a certain level of Wells Fargo stock/units based on a target determined by the exercise or distribution of LTCIP Awards. For more information on this policy and to calculate your ownership target, visit the About Stock Ownership page on Teamworks. 11. How do I submit a written For instructions on how to submit a written request, contact EQ request to sell shares directly at 1-866-927-1164 (651-450-4064) or online at through EQ? www.shareowneronline.com using the Contact Us link at the bottom of the home page. Telephone representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern Time. 12. What happens if I do Until you take action, your shares will remain in your account at nothing? What about EQ. You will maintain voting rights for these shares and any dividends? dividend distributions will be mailed to you via check, received via direct deposit, or reinvested into additional shares if you have chosen dividend reinvestment. 13. Can I transfer my shares Yes, you may transfer all or a portion of the shares to a brokerage to my brokerage account? account at Wells Fargo Advisors, LLC, or to an external broker. To do this, you will need to ask your broker to initiate a transfer. At a minimum, brokers generally need to know the EQ DRS account number and the number of shares that you wish to transfer (contact your broker about share transfer information requirements). EQ cannot initiate a transfer to a brokerage account. If you are a client of WellsTrade, please contact an agent at 1- 877-573-7997 for assistance (available 24 hours a day, 7 days a week). To open a brokerage account with Wells Fargo Advisors, LLC, please call 1-877-487-1214, Monday through Friday, 8:30 a.m. to 9:30 p.m. Eastern Time, and Saturday, 10:30 a.m. to 7:00 p.m. Eastern Time. Account Specifics 6
14. Can I access information Yes. If you have access to Teamworks, you can view your RSRs about my RSRs online? awards online (including details about vesting) by signing on from the About LTICP page (use the Sign On button for Long-Term Equity Awards (Computershare)). From home, you can access your RSRs awards from any web browser by visiting Computershare directly at computershare.com/employee/us. From the Computershare website, you can review the grant agreement you received at the time of the Award, along with other details about the LTICP, including the LTICP Prospectus. To obtain a paper copy of the LTICP Prospectus, please send a written request to the Wells Fargo Stock Plan Administration Department, 550 South 4th Street, N9310-112 Minneapolis, MN 55415. 15. How do I know my DRS For your convenience, you can obtain your DRS account number account number? How is it by accessing your DRS account using the About LTICP page on used? Teamworks. Click the EQ Shareowner Services Sign On button and, on the sign-in page, enter your Wells Fargo username and password. The account number is available under the Portfolio view in Shareowner Online. In addition to the communication recently sent to you, EQ will also send you a DRS statement by first-class mail or if you sign up for electronic delivery with EQ you will receive email notification that a statement is available a few days after the vesting, which will include your DRS account number. Should you choose not to use Single Sign On, your DRS account number is needed to access your account online at www.shareowneronline.com or by phone using the EQ interactive voice response (IVR) system at 1-866-927-1164 (651-450-4064), Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern Time, beginning March 18, 2020. 16. How do I create a To see the details of your vesting RSRs from a computer outside personal ID and password of Wells Fargo, you will need to create a personal ID and on Computershare using password on Computershare as follows: the Employee Online portal? Authentication instructions 1. Go to computershare.com/employee/us. 2. Enter your Company Code (WFC). 7
3. Select the Next button, directing you to the Employee Online website. If you have previously created a personal ID or user ID, log in using the existing user log-in instructions, as described below. 1. Enter your user ID (this is the personal ID you already created). 2. Enter your password. Please note: If it has been a while since you accessed this site from home, you will be asked to complete a one-time security update. 3. Click View Account. After accepting the terms of the site, you will have access to your Long-Term Equity Award record. If you are a new user to the site, follow the new user instructions for activating your account, as described below. 1. Choose New User Activate Account. 2. Enter your Global Identifier (also known as your Global ID or Employee ID on Wells Fargo’s payroll system). 3. Enter the PIN or password. (Call Computershare at 1-866- 463-1070 for assistance.) 4. Complete the Account Update information. 5. Create your Personal Site Seal (that is, security image and questions). 6. Complete the confirmation code process; you will be prompted to accept terms and conditions for your account setup. 7. Click View Account. After accepting the terms of the site, you will have access to your Long-Term Equity Award record. 17. I cannot find my PIN Call Computershare to order a new PIN, which will be mailed to notification letter. How do your address of record. To reach a customer service I order a new PIN? representative at Computershare, call 1-866-463-1070, Monday through Friday, from 3:00 a.m. to 9:00 p.m. Eastern Time, excluding bank holidays. The TDD phone number is 1-800-231- 5469. Additional Information 18. Where can I learn more If you have access to Teamworks, visit the About RSRs page, about RSRs at located under Executive Compensation; if necessary, use the Wells Fargo? Search function on Teamworks to locate About RSRs. 8
19. What additional resources Additional resources are available to you by telephone as follows: are available if I have further questions about If you have further questions about your RSRs, please my RSRs? contact Computershare at 1-866-463-1070, Monday through Friday, from 3:00 a.m. to 9:00 p.m. Eastern Time, excluding bank holidays. The TDD phone number is 1-800-231-5469. If you have questions about accessing, transferring, or selling your shares after they are posted to your DRS account, please contact EQ at 1-866-927-1164 (651-450-4064), Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern Time. Relay service is available upon request. The information provided in this communication is intended for team members who are (or were) paid on a U.S. payroll system and is only summary information and does not describe every feature of the LTICP or any awards that granted under the LTICP. Awards under the LTICP will, in all cases, be conditioned upon and subject to the approval of the Human Resources Committee (HRC) and such terms and conditions as approved by the HRC in accordance with the provisions of the LTICP and reflected in an Award Agreement. In the case of a conflict between this communication, the LTICP, an Award Agreement, or the LTICP Prospectus, the official LTICP document will govern. Wells Fargo & Company reserves the unilateral right to amend, modify, or terminate the LTICP at any time for any reason. Eligibility for, or participation in, the LTICP does not constitute a contract or guarantee of employment with Wells Fargo & Company or its subsidiaries or affiliates. In addition, the issuance of Common Stock or other payment of an Award under the LTICP is subject to compliance by Wells Fargo and LTICP participants with all legal requirements applicable thereto, including compliance with the requirements of 12 C.F.R. Part 359, any orders issued under 12 U.S.C. § 1818(b) and tax withholding obligations, and with all applicable regulations of any stock exchange on which the Common Stock may be listed at the time of issuance. The HRC, or its delegate, may reduce, delay vesting, modify, revoke, cancel, impose additional conditions and restrictions on or recover all or a portion of any Award if deemed necessary or advisable to comply with, or to promote or facilitate compliance with, applicable laws, rules and regulations or as required under any procedures or policies implemented by the Company in furtherance of such legal or regulatory compliance. Please refer to the LTICP Prospectus for more information. The summary generally describes certain U.S. federal income tax consequences of RSRs awards. This summary is general in nature and is not intended to cover all tax consequences that may apply to participants. The tax consequences related to RSRs awards can be complex and will vary by individual and in accordance with the laws of the applicable jurisdiction where a participant is employed. Participants are strongly urged to consult a personal tax advisor with respect to any Award they may receive. *Wells Fargo & Company’s stock ownership policy for LTICP participants: Participants in the LTICP are expected to hold, while employed by Wells Fargo, a certain level of Wells Fargo stock/units based on a target that is generated from the exercise or distribution of LTICP Awards. For more specific information on Wells Fargo’s stock ownership policy and to calculate your ownership target, visit the About Stock Ownership page on Teamworks. 9
**Actual withholding rates to be calculated by Wells Fargo Payroll. Required tax withholdings are: federal income tax (at supplemental flat rate), state income tax, FICA Social Security (up to yearly limit), and Medicare employment taxes. Taxes with annual limit amounts (for example, FICA) will be applied first to any bonus payment made on March 6, 2020, before calculating RSRs tax withholdings for this vesting. The ultimate liability for all tax-related items is and remains your responsibility and may exceed the amount actually withheld by the Company or the Employer 10
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