RESOURCE GUIDE OWNER - Association of Vacation Owners

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RESOURCE GUIDE OWNER - Association of Vacation Owners
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RESOURCE GUIDE OWNER - Association of Vacation Owners
Table of Contents

RESOURCES ................................................................................................................................................ 1
   ASSOCIATIONS .......................................................................................................................................................... 2
   GOVERNMENT AGENCIES .................................................................................................................................... 3
   CONSUMER SITES .....................................................................................................................................................4
   PUBLICATIONS & INFORMATION SHARING SITES....................................................................................4
   EXCHANGE COMPANIES ....................................................................................................................................... 5
DEFINITIONS ............................................................................................................................................. 7
AG LIST ...................................................................................................................................................... 11

RESORT CONTACTS .............................................................................................................................. 15
RESOURCES

    1
ASSOCIATIONS
1)   Association of Vacation Owners and Helpline

The Association of Vacation Owners (AVO) was founded in 1998 by an individual who had
purchased a timeshare and then found out that there was nowhere to turn for unbiased help
and education. Through the years, the AVO has blossomed into the largest association of
vacation owners in North America.

               AS THE LARGEST AND OLDEST INDEPENDENT OWNER ASSOCIATION IN NORTH
               AMERICA, OUR STRONG COMMITMENT TO WORKING WITH ONLY THE BEST
               ORGANIZATIONS IN THE VACATION OWNERSHIP INDUSTRY HAS EARNED US THE
               TRUST AND ENDORSEMENT OF THOUSANDS OF HIGHLY SATISFIED VACATION
               OWNERS.

NTOA members receive many benefits such as; access to a members-only newsletter, travel
discounts, straight talk and a collective voice in the vacation ownership community. For more
information, please visit http://www.avoworldwide.com

The NTOA has also created a toll-free helpline designed for any vacation owner to report any
activity they deem important; good or bad, deserving of praise or something that is
questionable. 1-833-2ASK-AVO is manned by a group of ownership savvy volunteers who will
assist you with advice and/or instruction to better navigate your ownership. Direct consumer
input continues to be our most important tool.

READY………Support, Education, Tools………GO!                               Explore….
2) Cooperative Association of Resort Exchangers (C.A.R.E.)

C.A.R.E. (Cooperative Association of Resort Exchangers) is a trade association established in
1985 by representatives of timeshare resorts who found that by exchanging vacation inventory
among themselves, they were better able to satisfy their owners with increased vacation
opportunities. Today, member companies are also able to utilize inventory and generate
revenue through wholesale rentals while continuing to offer expanded exchange and fulfillment
options.

C.A.R.E. is not an exchange company, it does not own or control inventory or guarantee
fulfillment of travel requests, and/or rental or sale of any type of inventory, service or product.
C.A.R.E. provides a networking platform that offers the tools for individual business
enhancement while requiring its Member companies to adhere to its Code of Standards and
Ethics.

C.A.R.E. member companies currently offer 2500 vacation properties and service
approximately one million vacation owners and members. C.A.R.E. is an international
organization, with members throughout the United States, Canada, Mexico, Europe and
Australia.
https://careonline.site-ym.com

                                                2
3) Canadian Vacation Ownership Association (CVOA)

CVOA is an industry association that is dedicated to furthering the ownership-based vacation
and resort development industry, both at home and abroad. The association was founded in
1980 as “The Resort Timesharing Council of Canada” in response to the public demand for more
information about vacation ownership. Since then, CVOA has become the preeminent industry
association representing all forms of Vacation Ownership in Canada.

The association provides general consumer information on its website as well as a consumer
helpline 844-544-CVOA (2862)
http://www.canadianvoa.org/consumer_information.shtml

4) Your Homeowners’ Association (HOA) Board

Your HOA is there to serve individual owners. The board should be maintaining budget records,
minutes of annual meetings, history of annual maintenance fees, current delinquency rates as
well as a current listing of legal owners of the resort and information regarding any
management company that may have been hired.

GOVERNMENT AGENCIES
1) The Federal Trade Commission (FTC)

The FTC maintains an excellent site with easy to understand, pertinent information on a variety
of timeshare issues.
https://www.consumer.ftc.gov/articles/0073-timeshares-and-vacation-plans

2) State Attorney General’s Offices

As chief legal officers of the states, commonwealths, and territories of the United States, the
Attorneys General serve as counsellors to state government agencies and legislatures, and as
representatives of the public interest.

The Attorney General is popularly elected in 43 states, as well as in Guam, and is appointed by
the governor in five states (Alaska, Hawaii, New Hampshire, New Jersey, and Wyoming) and in
the four jurisdictions of American Samoa, the Northern Mariana Islands, Puerto Rico, and the
Virgin Islands. In Maine, the Attorney General is selected by secret ballot of the legislature and
in Tennessee, by the state Supreme Court. In the District of Columbia, the Mayor appoints the
Attorney General whose powers and duties are similar to those of the Attorneys General of the
states and jurisdictions.

The National Association of Attorneys General (NAAG) maintains an up to date website with
full contact information for each of the Attorney Generals.
http://www.naag.org/current-attorneys-general.php
CONSUMER SITES

1)   The Better Business Bureau (BBB)

The BBB’s mission is to be the leader in advancing marketplace trust. They see trust as a
function of both integrity and performance. Not every business is eligible for BBB accreditation
and they must be invited to join. Although BBB listing should not be the only consideration
you look at, it is a good place to start.
http://www.bbb.org

2) ARDA International Foundation (AIF)

With a combination of education, research and fundraising, the AIF is the research and
education division of ARDA. Their Mission Statement is: "Support, conduct and disseminate
research and technical studies that will enhance and improve knowledge for the public and the
industry, and develop educational resources that will optimize operations, value, acceptance
and service for the industry and the public." Most of the research performed supports the
investment in Vacation Ownership on a development level as well as its economic impact on
our communities.
http://www.arda.org/foundation

3) Consumer Affairs USA

ConsumerAffairsUSA.org is a comprehensive resource for consumer-related facts and other
information, with links to official, not-for-profit consumer protection websites, including those
offered by national and state governments. ConsumerAffairsUSA.org strives to protect
consumers by connecting them to the best quality information from reputable sources. From
recalls and warnings to store bargains and online deals, ConsumerAffairsUSA.org is your
destination for trusted, unbiased information designed to address consumer needs and raise
awareness. In short, we help citizens become informed consumers.
http://www.consumeraffairsusa.org/

PUBLICATIONS & INFORMATION SHARING SITES

1) TimeSharing Today

TimeSharing Today began publishing in 1991. The magazine, published six times annually,
contains articles about resort destinations, tips on exchanging, what to watch for in buying or
selling, straight-forward resort reviews by owners while on an exchange, and much more. There
is also a classified ad section with hundreds of listings with units for sale, rent or trade
http://www.tstoday.com
2) Inside The Gate

A daily online privately owned news and information service dedicated to freely and openly
sharing news, information, stories, opinions, insights, tips, etc. that affect the marketing, sales
and ownership aspects of the worldwide shared ownership industry.
http://www/insidethegate.com

3) International Timeshare Appreciation Day

Each November 1st is dedicated to the celebration of all that is good about timeshare. Using
the official Twitter hashtag #YES2TIMESHARE and/or by accessing the unique Facebook page,
timeshare owners, resorts and exchange companies can share stories and photos of great
timeshare experiences.
https://www.facebook.com/InternationalTimeshareAppreciationDay

EXCHANGE COMPANIES
1) Dial An Exchange (DAE)

DAE is the world’s largest privately owned global timeshare exchange provider. They pride
themselves on low fees, a simple approach to timeshare exchange, and legendary personal
service. Timeshare owners are able to search, hold, book and confirm instantly, with a minimum
of exchange rules. Membership is free and transaction fees are not charged until your exchange
is confirmed.

For general information on how DAE benefits and how their system works, visit
http://www.daelive.com/helpdesk/howitworks.aspx

2) Resort Travel & Exchange (RTX)

RTX’s business model is different than other companies. They will accept usage from members
without requiring them to choose a specific resort. While specific resort requests are accepted,
RTX primarily encourages owners to make requests by location/region, opening up the
possibility for travel to resorts and destinations that would otherwise be unavailable.

Visit: https://rtx.travel

3) RCI

For questions and answers about RCI Points, visit
http://pgs.rci.com/landing/ptr/fees/indexUS.html

For questions and answers about RCI Weeks, visit
http://pgs.rci.com/landing/InsideRCI/fees/indexUS.html

If you need to contact RCI, information can be accessed at
http://www.rci.com/pre-rci-en_US/footer/contact-us.page
4)   Interval International

For questions and answers about Interval International, visit
http://www.intervalworld.com/web/cs?a=60&p=faq-main
DEFINITIONS
Alternate Year (EOY or Biennial) -- A purchase or membership option whereby the owner or
member has use of the purchase every other year. Typically, these products are at a lower cost
and are used as an "entry level" or "starter" program. They may be upgraded to an annual
product if the seller allows. Always inquire what the fee will be to upgrade.

Banking -- If an owner does not use a week in a particular year they are generally allowed to
save it for use the following year. Be sure to find out how long weeks are bankable. Most are
only good or savable for two (2) years.

Closing Costs -- Costs associated with the closing of a sale process, usually including: deed
preparation or transfer of equity for right-to-use properties; recording costs; escrow fee; and
administrative fees. When buying from the developer, often these costs are negotiable. When
buying on the secondary market, often the seller is responsible for these costs.

Cooling-Off Period (Rescission Period) -- The time given to a purchaser following signing of
a timeshare purchase agreement, during which they may cancel without penalty and receive a
full refund of all monies paid. Each state has its own legal cooling off period. Generally, these
cooling-off periods are applicable only for purchases on the primary market.

Deed -- A legal document providing title to your timeshare property, which gives you your
ownership rights.

Deeded Property -- True property ownership with deed recorded in the county where the
property exists. This type of property has the same rights of ownership accorded to it as other
deeded real estate. The owner may sell, rent, will, or give away the property.

Estoppel Letter – A letter from the resort outlining the status of the timeshare. It generally
explains any maintenance fees that are pending as well as outlining the rules and regulations
on how the timeshare may be used.

Exchange -- The ability of the owner or member to use their product at another place and/or
at another time. Typically, there is a fee accessed each time an exchange takes place.

Exchange Company -- The company that facilitates the owners’ ability to trade or exchange
for usage at another property. Resorts are generally affiliated with either RCI or Interval
International, but the owner is generally not limited to just those two.

Exchange Fee (Usage Fee/Transaction Fee) -- The fee that the exchange company will
charge the owner or member to exchange or trade their week/unit for another week/unit to
another time and/or place.

Fee Simple -- This type of interval ownership is the opposite of right to use or lease ownership
and continues forever. The timeshare owner holds a deed in his/her name and the ownership
of the property can be bequeathed to heirs.

Fixed Week -- A type of ownership where the owner has access to their unit for a specific week
of the year.

Floating Week -- A type of ownership where the owner has access to their unit for a week of
the year, but needs to reserve a specific time each year.
Fractional -- A type of ownership where the owner has access to more than one or two weeks
a year. Typically, fractionals are periods of three (3) months.

General Warranty Deed -- "The Highest Level of Conveyance" at common law pursuant to
which the grantor warrants the title against all persons from inception of the interest.

Leasehold -- A contract in which all or a portion of the real estate is subject to the lease, the
expiration or end of which will terminate the use. This is not the same as a deed, which is in
effect until sold. Most timeshares sold in Mexico and Hawaii are leaseholds, not deeded.

Lockout/Lock-Off Unit -- A timeshare unit that can be divided into two (or more) independent
sections, each with their own sleeping (and sometimes living) areas. Oftentimes, lockouts can
be used as two separate weeks.

Maintenance Fees -- The amount of money that the owner will be charged every year (or every
other year) to maintain the property. These fees are set by the resort’s Home Owners
Association or assigned management company.

Points -- Generally, a more flexible type of ownership or membership where the owner or
member purchases an allotment of points to be spent to obtain timeshare accommodations,
hotel lodging or other benefits such as airline tickets, car rentals, etc. Note that there is no
parity between different companies’ points. Points can be backed with real estate or a “pure
points” type. .

Primary Market -- Refers to timeshare that is purchased by the consumer directly from the
developer, generally at a timeshare sales presentation.

Public Offering Statement (POS) -- The required legal document that sets forth: owner rights;
the resort’s management company; who the developer is; how the timeshare is to be sold; the
resort’s budget (including individual owners’ maintenance fees, real estate taxes and special
assessments); the legal description of the resort and the individual units; the timeline of
construction to completion of the resort; current prices; types of intervals offered; the
maximum number of timeshare units that the property will consist of; and any other information
that has been deemed pertinent. POS laws vary from state to state, but all states require that
purchasers receive a copy of the POS.

Right-to-Use -- A license or contractual membership right of occupancy in a timeshare or other
common interest subdivision that is not coupled with an estate in real property. This is not the
same as a deed, which in most cases is in effect until sold.

Season -- The time of year that the owner has a right to use their week. Seasons often
determine the price of the unit and the availability or flexibility in trading or exchanging the
unit. Seasons generally reflect the demand at that resort.

Secondary Market -- Refers to timeshare that is purchased by the consumer either directly
from another consumer or from a broker or listing service.

Special Assessments -- The amount of money that the owner will be charged to cover items
that are not covered by regular maintenance fees. Typically, resorts with ownership or
membership on golf courses and waterfronts assess special assessments. Be certain to ask
about the history of assessment fees at your property, and if you have a vote in the issuance of
these assessments.

Special Warranty Deed -- Includes a warranty of title and an agreement to defend claims
against tile arising during the company's ownership of the property. Owner is protected by
title insurance from inception.

Taxes -- The amount of money that the owner will be charged every year to pay for property
taxes.

Title Insurance – The insurance policy ensuring that the seller is the true owner of the property
and retains all rights to sell it. Title insurance is generally not offered for primary market
purchasers, but is recommended for secondary market purchases.

 Trading Power -- Refers to the ability of the owner to trade or exchange within an exchange
company. Each exchange company values timeshare units differently, but both RCI and
Interval International operate on a like-for-like basis, meaning that the owner of a 1-bedroom
unit in Alabama in February has less power than the owner of a 2-bedroom unit on Oahu in
December.

Unit -- The specific room in a specific building (e.g. Unit 105 Building 3, which is a one-bedroom
unit that sleeps four (4) people) that you purchase which will be recorded on your deed.
Although you may have purchased a "floating" unit, there must be an actual unit assigned to
your purchase to prevent overselling.

Week -- The week or weeks that you purchase which will be recorded on your deed. Although
you may have purchased a "floating" week, there must be an actual week assigned to your
purchase to prevent overselling.
ATTORNEY
  GENERAL
CONTACT LIST
STATE         AG            EMAIL                    MAILING ADDRESS              TWITTER                  Website                   Phone number

Alabama       Steve         N/A                      P.O. Box 300152              https://twitter.com/A    https://www.ago.state     (334) 242-7300
              Marshall                               Montgomery, AL 36130-        GSteveMarshall           .al.us
                                                     0152

Alaska        Jahna         attorney.general@alas    P.O. Box 110300 Juneau,                               http://www.law.state.     (907) 269-5100
              Lindemuth     ka.gov                   AK 99811-0300                                         ak.us

Arizona       Mark          mark.brnovich@azag.g     1275 West Washington         https://twitter.com/G    https://www.azag.gov      (602) 542-5025
              Brnovich      ov                       Street, Phoenix, AZ          eneralBrnovich
                                                     85007-2926

Arkansas      Leslie        oag@ArkansasAG.gov       323 Center Street, Suite     https://twitter.com/A    https://arkansasag.go     (501) 682-2007
              Rutledge                               200 Little Rock, AR 72201    GRutledge                v

California    Xavier        N/A                      P.O. Box 944255              https://twitter.com/A    https://oag.ca.gov        (916) 210-6276
              Becerra                                Sacramento, CA 94244-        GBecerra
                                                     2550
Colorado      Cynthia       cynthia.coffman@state    1300 Broadway, 10th          https://twitter.com/C    https://coag.gov          (720) 508-6000
              Coffman       .co.us                   Floor Denver, CO 80203       ynthiaHCoffman

Connecticut   George        attorney.general@ct.g    55 Elm St., Hartford 06106                            http://portal.ct.gov/a    (860) 808-5318
              Jepsen        ov                                                                             g
Delaware      Matthew       attorney.general@stat    820 N. French St.                                     https://attorneygener     (302) 577-8400
              Denn          e.de.us                  Wilmington, DE 19801                                  al.delaware.gov
Florida       Pam Bondi     pam.bondi@myfloridal     The Capitol PL-01            https://twitter.com/A    http://myfloridalegal.c   (850) 414-3300
                            egal.com or              Tallahassee, FL 32399-       GPamBondi                om
                            pam.bondi@oag.state.     1050
                            fl.us

Georgia       Christopher   ccarr@law.ga.gov         40 Capitol Square, SW        https://twitter.com/G    https://law.georgia.go    (404) 656-3300
              M. Carr                                Atlanta, Ga 30334            eorgia_AG                v

Hawaii        Doug Chin     douglas.s.chin@hawaii.   425 Queen Street             https://twitter.com/At   http://ag.hawaii.gov      (808) 586-1500
                            gov                      Honolulu, HI 96813           ghIgov

Idaho         Lawrence      lawrence.wasden@ag.i     P.O. Box 83720 Boise,        https://twitter.com/la   http://www.ag.idaho.      (208) 334-2400
              Wasden        daho.gov                 Idaho 83720-0010             wrencewasden             gov

Illinois      Lisa          lmadigan@atg.state.il.   100 West Randolph            https://twitter.com/Li   http://www.illinoisatto   (800) 964-3013
              Madigan       us or                    Street Chicago, IL 60601     saMadigan                rneygeneral.gov
                            lisa.madigan@atg.stat
                            e.il.us

Indiana       Curtis Hill   N/A                      302 W. Washington St.,       https://twitter.com/A    https://www.in.gov/at     (317) 232-6201
                                                     5th Floor Indianapolis, IN   GCurtisHill              torneygeneral
                                                     46204
Iowa          Tom Miller    thomas.miller@iowa.g     1305 E. Walnut Street Des    https://twitter.com/A    https://www.iowaatto      (515) 281-5164
                            ov or                    Moines IA 50319              GIowa                    rneygeneral.gov
                            tmiller@ag.state.ia.us
                            or
                            agtommiller@ag.state.i
                            a.us
Kansas        Derek         derek@derekschmidt.o     120 SW 10th Ave., 2nd        https://twitter.com/K    https://ag.ks.gov         (785) 296-2215
              Schmidt       rg                       Floor Topeka, KS 66612       SAGOffice

Kentucky      Andy          N/A                      700 Capitol Avenue, Suite    https://twitter.com/ky   https://ag.ky.gov         (502) 696-5300
              Beshear                                118 Frankfort, Kentucky      oag?lang=en
                                                     40601-3449

Louisiana     Jeff Landry   jefflandry@me.com or     P.O. Box 13816 New Iberia,   https://twitter.com/A    https://www.ag.state.l    (225) 326-6079
                            constituentservices@a    LA 70562                     GJeffLandry              a.us
                            g.state.la.us

Maine         Janet T.      janet.mills@maine.gov    6 State House Station        https://twitter.com/Ja   http://www.maine.go       (207) 626-8800
              Mills                                  Augusta, ME 04333            netMillsforME            v/ag
Maryland       Brian Frosh   oag@oag.state.md.us       200 St. Paul Place,           https://twitter.com/Br    http://www.maryland      (410) 576-6300
                                                       Baltimore, MD 21202           ianFrosh                  attorneygeneral.gov

Massachusett   Maura         ago@state.ma.us           One Ashburton Place, 18th     https://twitter.com/M     https://www.mass.go      (617) 727-2200
s              Healey                                  Floor Boston, MA 02108        assAGO                    v/orgs/office-of-
                                                                                                               attorney-general-
                                                                                                               maura-healey
Michigan       Bill          miag@michigan.gov         P.O. Box 30212 Lansing,       https://twitter.com/S     http://www.michigan.     (517) 373-1110
               Schuette                                MI 48909                      chuetteOnDuty             gov/ag
Minnesota      Lori           Attorney.General@ag.     445 Minnesota Street,                                   https://www.ag.state.    (651) 296-3353
               Swanson       state.mn.us               Suite 1400 St. Paul, MN                                 mn.us
                                                       55101

Mississippi    Jim Hood      jhood@ago.state.ms.us     550 High St Jackson, MS       https://twitter.com/A     http://www.ago.state.    (601) 359-3680
                                                       39201                         GJimHood                  ms.us

Missouri       Josh          attorney.general@ago.     P.O. Box 899 Jefferson        https://twitter.com/A     https://www.ago.mo.      (573) 751-3321
               Hawley        mo.gov                    City, MO 65102                GJoshHawley               gov
Montana        Tim Fox       tfox@mt.gov               P.O. Box 201401 Helena,       https://twitter.com/A     https://dojmt.gov/ag     (406) 444-2026
                                                       MT 59620-1401                 GTimFox                   ooffice

Nebraska       Doug          ago.info.help@nebrask     PO Box 98920 Lincoln, NE      https://twitter.com/A     https://ago.nebraska.    (402) 471-2683
               Peterson      a.gov                     68509                         GDougPeterson             gov
Nevada         Adam Paul     adam.laxalt@ag.nv.go      100 North Carson Street       https://twitter.com/A     http://ag.nv.gov         (702) 486-3132
               Laxalt        v                         Carson City, NV 89701         damLaxalt

New            Gordon        attorneygeneral@doj.n     3 Capitol Street Concord,                               https://www.doj.nh.go    (603) 271-3658
Hampshire      MacDonald     h.gov                     NH 03301                                                v
New Jersey     Christopher   chris.porrino@lps.state   25 Market Street, Box 080     https://twitter.com/c     http://nj.gov/oag        (609) 292-4925
               S. Porrino    .nj.us                    Trenton, NJ 08625-0080        porrino

New Mexico     Hector        hbalderas@nmag.gov        P.O. Drawer 1508 Santa        https://twitter.com/H     https://www.nmag.go      (505) 490-4060
               Balderas                                Fe, NM 87504-1508             ectorBalderas             v

New York       Eric          eric.schneiderman@ag      Office of the Attorney        https://twitter.com/A     https://ag.ny.gov        (800) 771-7755
               Schneiderm    .ny.gov                   General The Capitol           GSchneiderman
               an                                      Albany, NY 12224-0341

North          Josh Stein    jstein@ncdoj.gov          9001 Mail Service Center      https://twitter.com/Jo    http://www.ncdoj.gov     (919) 716-6400
Carolina                                               Raleigh, NC 27699-9001        shStein_

North          Wayne         wstenehjem@nd.gov         600 East Boulevard            https://twitter.com/St    https://attorneygener    (701) 328-2210
Dakota         Stenehjem                               Avenue, Department 125        enehjemForGov             al.nd.gov
                                                       Bismarck, ND 58505-
                                                       0040
Ohio           Mike          ag.rmd@ohioattorney       30 E. Broad St., 14th Floor   https://twitter.com/Mi    http://www.ohioattor     (614) 466-4986
               DeWine        general.gov or            Columbus, OH 43215            keDeWine                  neygeneral.gov
                             mike.dewine@ohioatto
                             rneygeneral.gov

Oklahoma       Mike Hunter   N/A                       313 NE 21st Street            https://twitter.com/A     http://www.oag.ok.go     (405) 521-3921
                                                       Oklahoma City, OK 73105       GMikeHunter               v

Oregon         Ellen         ellen.f.rosenblum@stat    1162 Court St. NE Salem,      https://twitter.com/Ell   https://www.doj.state.   (503) 378-4400
               Rosenblum     e.or.us or                OR 97301-4096                 enRosenblum               or.us
                             ellen.f.rosenblum@doj.
                             state.or.us

Pennsylvania   Josh          consumers@attorneyg       Pennsylvania Office of        https://twitter.com/Jo    https://www.attorney     (717) 787-3391
               Shapiro       eneral.gov                Attorney General 16th         shShapiroPA               general.gov
                                                       Floor, Strawberry Square
                                                       Harrisburg, PA 17120

Rhode Island   Peter         pkilmartin@riag.ri.gov    150 South Main Street         https://twitter.com/A     http://www.riag.ri.gov   (401) 274-4400
               Kilmartin                               Providence, Rhode Island      GKilmartin
                                                       02903
South          Alan Wilson   awilson@scag.gov or       P.O. Box 11549 Columbia,      https://twitter.com/A     http://www.scag.gov      (803) 734-3970
Carolina                     agwilson@scag.gov         S.C. 29211                    GAlanWilson
South        Marty         marty.jackley@state.sd   1302 E Hwy 14 Suite 1        https://twitter.com/S    http://atg.sd.gov        (605) 773-3215
Dakota       Jackley       .us                      Pierre SD 57501-8501         DAttorneyGen

Tennessee    Herbert       herbert.slatery@ag.tn.   P.O. Box 20207 Nashville,                             https://www.tn.gov/a     (615) 741-3491
             Slatery III   gov                      TN 37202-0207                                         ttorneygeneral.html

Texas        Ken Paxton    ken.paxton@texasatto     PO Box 12548 Austin, TX      https://twitter.com/K    https://texasattorney    (512) 463-2100
                           rneygeneral.gov or       78711-2548                   enPaxtonTX               general.gov
                           ken.paxton@oag.state.
                           tx.us
Utah         Sean Reyes    ken.paxton@texasatto     PO Box 142320 SLC UT         https://twitter.com/se   https://attorneygener    (800) 244-4636
                           rneygeneral.gov or       84114-2320                   anreyesag                al.utah.gov
                           ken.paxton@oag.state.
                           tx.us
Vermont      T. J.         thomas.donovan@stat      109 State Street             https://twitter.com/TJ   http://ago.vermont.go    (802) 828-3171
             Donovan       e.vt.us                  Montpelier, VT 05609-        forVermont               v
                                                    1001
Virginia     Mark          mherring@oag.state.v     202 North Ninth Street       https://twitter.com/M    https://www.oag.state    (804) 786-2071
             Herring       a.us                     Richmond, VA 23219           arkHerringVA             .va.us

Washington   Bob           bobf@atg.wa.gov          PO Box 40100 Olympia,                                 http://www.atg.wa.go     (360) 753-6200
             Ferguson                               WA 98504-0100                                         v

West         Patrick       patrick.j.morrisey@wv    P.O. Box 1789, Charleston,   https://twitter.com/M    http://ago.wv.gov        (304) 558-2021
Virginia     Morrisey      ago.gov or               WV 25326                     orriseyWV
                           pm@wvago.gov

Wisconsin    Brad          schimelbd@doj.state.w    P.O. Box 7857 Madison,       https://twitter.com/W    https://www.doj.state.   (608) 266-1221
             Schimel       i.us                     WI 53707-7857                isDOJ                    wi.us

Wyoming      Peter K.      peter.michael@wyo.go     2320 Capitol Avenue                                   http://ag.wyo.gov        (307) 777-7841
             Michael       v                        Cheyenne, WY 82002
RESORT CONTACTS
BUSINESS
                                                                         BUSINESS           BUSINESS           BUSINESS                            BUSINESS
COMPANY                               BUSINESS STREET                                                                            COUNTRY/                           WEB PAGE
                                                                         CITY               STATE              POSTAL CODE                         PHONE
                                                                                                                                 REGION

Apple Valley                          428 Clubhouse Drive                Howard             OH                 43028             United States     800-656-2395     applevalleyresort.com
                                      Legal Department 4960
Bluegreen Corporation                                                    Boca Raton         FL                 33431             United States     561-912-8000     www.bluegreencorp.com
                                      Conference Way N, Suite 100
                                                                                                                                                                    www.aplaceatthebeachreso
A Place at the Beach                  1904 East Fort Macon Road          Atlantic Beach     NC                 28512             United States     (252) 247-0906
                                                                                                                                                                    rt.com
Allegro Palm Beach N.V.               J.E. Irasuquin Blvd. 83            Noord                                                   Aruba

Allegro Vacation Club                 P. O. Box 881069                   San Diego          CA                 92168-1069        United States     888-538-8048
                                                                         Oakbrook
American Resorts International, LTD   Two TransAm Plaza Dr. Ste. 300                        IL                 60181             United States
                                                                         Terrace
Americano Beach Resort                1260 North Atlantic Avenue         Daytona Beach      FL                 32118             United States     1-386-255-7431

Angel Fire                            10 Miller Lane                     Angel Fire         NM                 87710             United States     575-377-4260

Apple Valley                          428 Clubhouse Drive                Howard             OH                 43028             United States     800-656-2395     www.applevalleyresort.com
Avalon Resorts (Now NYX Hotel
                                      Blvd. Kukulcan Mz52                Cancun             Quintana Roo       77500 Cancún      Mexico            877-243-7883
Cancun)
Aventura Spa Palace - Cancun (Now
                                      MONUMENTO AL ALBAÑIL               Cancun             Quintana Roo       77516 Q.R.        Mexico            1-855-537-4603
Hard Rock Riviera Maya)
                                                                                            British
Aviawest Resort Club                  747 Fort St                        Victoria                              BC V8W 3E9        Canada            250-361-1999
                                                                                            Columbia
Babitbay Beach Development                                                Upper Prince's
                                      144 Oyster Pond Road                                  St. Maarten                          Netherlands       866-584-5018
Corporation, B.V.                                                         Quarter
                                      Playas del Coco, Guanacaste, Urbanizacion Bahia Turquesa Commercial Center "El Pueblito"                                      http://www.playasdelaspal
Bahia Turquesa Residences                                                                                                        Costa Rica
                                      Office # 06                                                                                                                   mas.com
Banyan Harbour                        3411 Wilcox Rd                     Lihue              HI                 96766             United States     808-245-7333

Barrier Island                        1245 Duck Road                     Duck               NC                 27949             United States     252-261-8101

Bay Club Resorts - misc               5000 Coastal Highway, Suite 1      Ocean City         MD                 21842             United States

Bella Vista Greens in Arkansas        1 Watkins Way                      Bella Vista        AR                 72714             United States     479-855-9267
                                                                                                                                 Virgin Islands,
Blue Beard's Castle                   Bluebeard's Hill                   St. Thomas                            00801
                                                                                                                                 U.S.
Blue Tree Resort at Lake Buena
                                      12007 Cypress Run Road             Orlando            FL                 32826             United States     407-238-6000     www.bluetreeorlando.com
Vista
                                                                                                                                 Virgin Islands,
Bluebeards Beach Club                 7511 Frenchman's Bay #100          St. Thomas         VI                 00802                               (340) 776-4770
                                                                                                                                 U.S.
                                      4960 Conference Way N, Suite
Bluegreen Vacations Unlimited, Inc.                                      Boca Raton         FL                 33431             United States
                                      100
                                                                                                                                                                    http://www.boyneresorts.c
Boyne Resorts                         P.O. Box 19                        Boyne Falls        MI                 49713             United States     231-549-6000
                                                                                                                                                                    om/boyne-vacation-club
Branson Yacht Club                    611 Rock Lane Rd                   Branson            MO                 65616             United States     (417) 338-2211
Branson's Nantucket Village POA,
                                      5200 Virginia Avenue               St. Louis          MO                 63111             United States
Inc.
Branson's Nantucket, LLC             2837 State Hwy. 265                Branson           MO             65616     United States   417-338-5006
                                     c/o Blackstone Real Estate
BRE Grand Islander, LLC                                                 New York          NY             10154     United States
                                     Partners VI L.P. 345 Park Avenue
Breckenridge Grand Vacations         100 S Main St                      Breckenridge      CO             80424     United States   (970) 453-8883
                                     Whitebirch, Inc at Breezy Point
Breezy Point Resort                                                     Breezy Point      MN             56472     United States   800-432-3777      breezypointresort.com
                                     9252 Breezy Point Drive
                                     Blvd Francisco Medina Ascenio
Buganvilias Resort Vacation Club                                        Puerto Vallarta   Jalisco                  Mexico          (877) 475-2927    buganviliasclub.com
                                     999
Bushkill Group, Inc.                 P.O. Box 447 Rt. 209               Bushkill          PA             18324     United States   (570) 588-6661    bushkillgroup.com
                                     Attn: Susan Burch - Director of
Calypso Cay Vacation Villas          Account Services4951 Calypso       Kissimmee         FL             34746     United States   407-997-1600
                                     Cay Way
                                                                        Capistrano
Capistrano Surfside Inn              34680 Coast Highway                                  CA             92624     United States   (949) 240-7681
                                                                        Beach
Capital Resorts Group, LLC           150 2nd Avenue North, Suite 450    St. Petersburg    FL             33701     United States   (844) 777-2582    capitalresortsgroup.com

Carlsbad Seapoint                    6400 Surfside Ln                   Carlsbad          CA             92011     United States   (760) 603-1700
                                                                                                                                   011-52-624-163-
Casa Dorada Los Cabos                Av. Pescador S/N Col. El Medano    Cabo San Lucas    BCS            23410     Canada                            www.casadorada.com
                                                                                                                                   5757
Cedar Village Resort NC              220 Charter Hills Rd               Beech Mountain    NC             28604     United States   (828) 387-4218
                                     ALSO NOTED ON CONTACT
                                     SPREADSHEETOwners
CFI Resorts Management Inc.                                             Ocoee             FL             34761     United States
                                     Association
                                     2801 Old Winter Garden Rd.
Chalet High Owners Association       P.O. Box 671                       Basye             VA             22810     United States   540-856-3770
                                     Land'or International, Inc.2120
Club Land'or (Nassau) Ltd.                                              Richmond          VA             23230     United States                     www.clublandor.com
                                     Staples Mill Rd., Suite 300
                                     4646 W Irlo Bronson Memorial
Club Sevilla                                                            Kissimmee         FL             34746     United States   (407) 396-1800
                                     Hwy
                                                                        New Smyrna
Coconut Palms Beach Resort           611 S Atlantic Ave                                   FL             32169     United States   (386) 425-1874
                                                                        Beach
Colonial Crossings of Williamsburg   200 English Garden Way             Williamsburg      VA             23188     United States   (757) 941-1540
                                                                                                                                                     www.courtyardresorthyann
Courtyard Resort                     460 Main Street                    Hyannis           MA             02601     United States   508-775-8600
                                                                                                                                                     is.com
Cranberry Resort                     RR 4-19 Keith Ave                  Collingwood       Ontario        L9Y 4T9   Canada          800-916-4339
                                     New Century Property
Creekside Village Owners             Management, Inc. Creekside
                                                                        Bayse             Virginia       22810     United States
Assocation                           Village Owners Association 41
                                     Resort Drive P. O. Box 438
Defender Resorts, Inc.               6301 N. Kings Hwy                  Myrtle Beach      SC             29572     United States   843-449-6500      defenderresorts.com

Desert Club Resort                   3950 Koval Ln                      Las Vegas         NV             89109     United States   (702) 731-6100
Diamond Hotels Cozumel, S. A. de
                                     Carretera Costera Sur, Km. 16.6    Cozumel           Quintana Roo             Mexico
C.V..
Diamond Resorts International        10600 West Charleston Blvd.        Las Vegas         NV             89135     United States                     www.diamondresorts.com
Discovery Resorts, Inc             710 North Plankinton              Milwaukee        WI             53203        United States
                                                                                                                                  (800) 800-
Disney Vacation Club               1390 Celebration Boulevard        Celebration      FL             34747        United States
                                                                                                                                  9800
Double Diamond Companies, Inc.     5495 Belt Line Rd, Suite 200      Dallas           TX             75254        United States   (214) 706-9801   ddresorts.com
                                                                                                                                                   www.doverhouseresort.co
Dover House Resort                 110 S Ocean Blvd                  Delray Beach     FL             33483        United States   (561) 276-0309
                                                                                                                                                   m
Eagle Rock Resort                  1 Country Club Drive              Hazle Township   Pennsylvania   18202        United States   570-384-1383     eaglerockresort.com
East Ocean Development             2626 E. Oakland Park Blvd. 2nd
                                                                     Ft. Lauderdale   FL             33306        United States   954-563-2444
Corporation                        Floor
                                                                     Panama City
Edgewater Beach Resort             11212 Front Beach Rd                               FL             32407        United States   (800) 874-8686
                                                                     Beach
Egrets Pointe                      547 SC-174                        Edisto Island    SC             29438        United States   (843) 869-0100
                                                                                                                                  52 (998) 872-
El Cid Vacations Club              P. O. Box 881069                  San Diego        CA             92168-1069   United States                    elcidvacationsclub.com
                                                                                                                                  8999 Ext 16117
                                                                     Hilton Head
Elite Resort Group                 P.O. Box 5310                                      SC             29938        United States   (843) 785-1000
                                                                     Island
Exploria Resorts                   25 Town Center Blvd. Suite C      Clermont         FL             34714        United States   855-849-2205     www.exploriaresorts.com
                                                                     Pompano
Fairways of Palm Aire              2601 N Palm Aire Dr                                FL             33069        United States   (954) 972-3300
                                                                     Beach
FantaSea Resorts                   60 North Maine Avenue             Atlantic City    NJ             08401        United States   609-343-7447     www.fantasearesorts.com
                                   Zealandia Holding Company, Inc.
                                                                                                                                  828-348-2505
Festiva Development Group          Attn: Elleveve Donahue, Esq.      Asheville        NC             28805        United States
                                                                                                                                  X 4406
                                   One Vance Gap Road
First Fairway at Walden            13151 Walden Rd                   Montgomery       TX             77356        United States   (936) 582-4477   firstfairwayatwalden.com
                                                                                                                                  (936) 890-
Fisherman's Cove Lakeside Resort   13262 FM 1097 W                   Willis           TX             77318        United States                    fishermanscoveresort.com
                                                                                                                                  6600
Florida Vacation Villas            2777 N Poinciana Blvd             Kissimmee        FL             34746        United States   (407) 397-2700

Flying L Ranch                     566 Flying L Dr                   Bandera          TX             78003        United States   (800) 292-5134

Fort Lauderdale Beach Resort       909 Breakers Avenue               Ft. Lauderdale   FL             33304        United States   954-566-8800     flbeachresort.com

Four Winds Beach Resort            2605 Gulf of Mexico Drive         Longboat Key     FL             34228        United States   941-383-2411
Foxwood Hills Resort Owners
                                   10 Kinston Manor Drive            Westminster      SC             29693        United States   864-647-9533
Association
French Lick Springs Villas         8718 IN-56                        French Lick      IN             47432        United States   (812) 936-5000

Gaslamp Plaza Suites               520 E St                          San Diego        CA             92101        United States   (619) 232-9500

Geo Holiday Vacation Club          40 Eglinton Ave East Ste 601      Toronto          Ontario        M4P-3A2      Canada          877-436-2582     www.geoholiday.com
                                                                                                                                  (386)n 677-
Georgian Inn Beach Club            759 S Atlantic Ave                Ormond Beach     FL             32176        United States                    georgianinnbeachclub.com
                                                                                                                                  6043
                                                                                                                                                   www.globequesttravelclub.
GlobeQuest Travel Club             9450 Sunset Drive                 Miami            FL             33173        United States
                                                                                                                                                   com
Gold Key Resorts                   5389 S Kirkman Rd                 Orlando          FL             32819        United States   (407) 992-8834
Gold Point                           53 View Ln                           Breckenridge        CO                80424   United States    (970) 453-1910

Grand Beach Resort                   8317 Lake Bryan Beach Blvd           Orlando             FL                32821   United States    (800) 438-2929
                                                                          Bahia de                                                       (800) 292-
Grand Bliss                          Boulevard Riviera Nayarit 254                            Nayarit           63735   Mexico
                                                                          Banderas                                                       9446
                                                                          Seven Mile
Grand Camen - 7 Mile Beach Club      30620 Seven Mile Beach                                                             Caymen Islands   (345) 945-3800
                                                                          Beach
Grand Crowne Resorts                 430-C State Hwy 165 South            Branson             MO                65616   United States

Grand Lodge on Peak 7                1979 Ski Hill Rd                     Breckenridge        CO                80424   United States    (870) 453-3330
                                                                          Bahia de                                                       (800) 292-
Grand Luxxe                          Boulevard Riviera Nayarit 254                            Nayarit           63735   Mexico
                                                                          Banderas                                                       9446
Grand Miramar                        Paseo de Los Corales 139             Conchas Chinas      Jalisco           48390   Mexico           (577) 874-8901

Grand Pacific Carlsbad, LP           5500 Grand Pacific Drive             Carlsbad            CA                92008   United States    760-431-4500
                                                                                                                                                          www.grandpacificresorts.c
Grand Pacific Resorts                5900 Pasteur Court, Ste 200          Carlsbad            CA                92008   United States    760-431-8500
                                                                                                                                                          om
Grand Seas                           25 Town Center Blvd Ste C            Clermont            FL                34714   United States
Grand Seas Resort Owners'
                                     2424 N. Atlantic Ave.                Daytona Beach       FL                32118   United States
Association, Inc.
Grand Solmar - misc                  Av. Solmar #1A Col. Centro           Cabo San Lucas      BCS               23450   Mexico

Grand Timber Lodge                   75 Snowflake Dr                      Breckenridge        CO                80424   United States    (877) 453-4440

Great Eastern Resort Corporation     P.O. Box 6006                        Charlottesville     VA                22906   United States    434-220-7722
                                                                                                                                         52 (624)         www.haciendadelmar.com.
Hacienda Del Mar Vacation Club       Corredor Turistico Km. 10, Cabo del Sol Cabo San Lucas, B. C. S.           23450   Mexico
                                                                                                                                         1458000          mx/sites/en/
                                                                          Corredor            Baja California
Hacienda Encantada                   Carretera Transpeninsular Km 7.3                                           23410   Mexico           (855) 484-4790
                                                                          Turistico           Sur
                                                                          Hilton Head
Harbor Club                          144 Lighthouse Rd                                        SC                29928   United States    (843) 363-3020
                                                                          Island
Harborside at Atlantis Development                                                                                                       242-363-6810
                                     P.O. Box N-1836 Suite A-210          Nassau              The Bahamas               United States
Limited                                                                                                                                  Auto Pay
Harich Tahoe Developments            400 Ridge Club Drive                 Stateline           NV                89449   United States    (775) 588-3553

Highland Resorts                     20830 N Tatum Blvd                   Phoenix             AZ                85050   United States    (480) 350-9910

Highpoint Resort                     2951 High Point Blvd                 Kissimmee           FL                34747   United States    (800) 637-8893
Hilton Resorts Corporation dba
                                                                                                                                                          www.hiltongrandvacations.
Hilton Grand Vacation Company,       6355 Metrowest Blvd, Suite #180      Orlando             FL                32835   United States    407-722-3100
                                                                                                                                                          com
LLC
Historic Powhatan Resort             3601 Ironbound Rd                    Williamsburg        VA                23188   United States    (757) 220-1200
                                     8505 W. Irlo Bronson Memorial
Holiday Inn Club Vacations                                                Kissimmee           FL                34747   United States    (877) 606-2582
                                     Hwy.
Hotel Assets Holding, NV             De Ruterkade, 62                     Curacao                                       United States
                                     Department Club Vacacional
Hotel Occidental Allegro Cozumel                                          Cozumel             Quintana Roo              Mexico
                                     Carretera Costera Sur, Km. 16.6
Blvd. Kukulcan Lotes 9 Y 9, Hotel Krystal Zona Hotelera, Cancun, Quintana Roo, C.P. 77500
Hotelera Chicome S.A. de C.V.                                                                                                     United States
                                      Mexico
HRP Corp d/b/a Fairway Villas at                                                                                                                                   www.treetopsfairwayvillas.
                                      P.O. Box 447 Rte. 209                Bushkill          PA                 18324             United States   (570) 588-6661
Tree Tops                                                                                                                                                          com
Hyatt Hacienda Del Mar                301 Calle Méndez Vigo                Dorado            Puerto Rico        00646                             (787) 796-3000
                                                                                                                                                  (800) 926-
Hyatt Vacation Club                   450 Carillon Parkway, Suite 210      St. Petersburg    FL                 33716             United States
                                                                                                                                                  4447
Iberostar The Club                    Fracc. Playa Paraiso, Playa del Carmen                 Quintana Roo       77710             Mexico          888-923-2722

ICS Management Corporation            8866 Gulf Freeway # 430              Houston           TX                 77017             United States   (877) 861-9824   www.icsmanagement.com
                                      Boulevard kukulcan km 5.5 hotel
Imperial Fiesta                                                            Cancun            Quintana Roo       77500             Mexico          (998) 881-0500
                                      zone
                                                                                                                                                  (760) 243-
Inn at Silver Lakes                   14818 Clubhouse Dr                   Helendale         CA                 92342             United States
                                                                                                                                                  4800
InnSeason Resorts                     212 Mid Tech Drive                   West Yarmouth     MA                 02673             United States   (508) 957-1800   www.innseason.com

Interval Leisure Group                6262 Sunset Drive                    Miami             FL                 33143             United States   305-666-1861     www.iilg.com
                                                                           Hilton Head
Island Links                          1 Coggins Point Rd                                     SC                 29928             United States   (843) 681-3582
                                                                           Island
Island One Resorts                    8680 Commodity Circle                Orlando           FL                 32819             United States   407-859-8900     islandone.com

Island Park Village                   4170 Grandview Road                  Island Park       ID                 83429             United States   (208) 558-0271

Island Seas Resort                    123 Silver Point Drive               Freeport                             44735             bahamas         (242) 373-1271

Kahana Beach Resort                   4221 Lower Honoapiilani Highway      Lahaina Maui      HI                 96761             United States                    www.kahanabeach.com
                                      Jalan By Pass Ngurah Rai No. 61
                                      Dr Kajeng Desa Pemogan
                                                                                                                                                  +62 (0) 361-
Karma Royal Group                     Denpasar Selatan Karma Royalty       Denpasar          Bali               80227             Indonesia                        odysseypremier.com
                                                                                                                                                  728287
                                      Group Puri Buitan Manggis Bali
                                      80871 Indonesia
Kings Creek Plantation                191 Cottage Cove Lane                Williamsburg      VA                 23185             United States                    kingscreekplantation.com
Kingston Cove at Shipyard             Island Management, Inc 1012          Hilton Head
                                                                                             SC                 29928-2702        United States   843-842-2201     kingstoncovehhi.com
Plantantion                           William Hilton Parkway               Island
Kona Coast                            78-6842 Alii Dr                      Kailua-Kona       HI                 96740             United States   (808) 324-1721
Kosmas Group International aka KGI
                                      3626 Quadrangle Blvd, Suite 300      Orlando           FL                 32817             United States   (407) 658-9730   kgiresorts.com
Resorts
Krystal International Vacation Club                                                                                                                                kivc.com

Kuhio Banyan Club                     2310 Kuhio Ave., #140                Honolulu          HI                 96815             United States   808-923-5887

L & M Solutions, Inc.                 801 West Vay Drive, Suite 203        Largo             FL                 33770             United States   (727) 447-5344   www.lmsolinc.com

La Renaissance                        190 S Kentucky Ave                   Atlantic City     NJ                 08401             United States   (609) 348-1343
                                                                                             British
Lake Okanagan                         2751 Westside Rd                     Kelowna                              V1Z 3T5           Canada          (250) 769-3511
                                                                                             Columbia
Landex Resorts International, Inc.    1100 Homestead Rd N                  Lehigh Acres      FL                 33936             United States   239-369-5848     landexresorts.com
legacy Vacation Club                   8451 Palm Pkwy                     Orlando            FL                32836        United States   407-997-3000     legacyvacationclub.com

Lehigh Resort Club                     231 Joel Blvd                      Lehigh Acres       FL                33936        United States   (239) 368-2022   thelehighresortclub.com

Leisure Getaways Inc.                  25010 Oakhurst Dr. Ste 200         Spring             TX                77386        United States
                                       Lifestyle Holidays Vacation Club
                                       P.O. Box 608 | Columbus Plaza,                                                       Dominican                        www.lifestyleholidaysvc.co
Lifestyle Holiday Vacation Club                                           Puerto Plata                         57000                        809-970-7777
                                       Torre 1 Playa Cofresi 57000                                                          Republic                         m
                                       Puerto Plata, Dominican Republic
Lifetime in Hawaii                     535 S Highway 101                  Solana Beach       CA                92075        United States   (858) 259-7114   lifetimeinhawaii.com
                                       7770 W Irlo Bronson Memorial
Lifetime of Vacations                                                     Kissimmee          FL                34746        United States   (386) 898-0091
                                       Hwy
                                                                          Lake Havasu
London Bridge Resort                   1477 Queens Bay                                       AZ                86403        United States   928-855-0888
                                                                          City
LV Tower 52, LLC                       100 Crescent Court, Suites 260     Dallas             TX                75201        United States

Magens Bay Villas Club                 1510 South Tuttle Ave.             Sarasota           FL                34239        United States
                                                                                                                            U.S. Virgin
Magens Point Resort                    6200 Magens Bay Rd                 Magens Point       St. Thomas        00802
                                                                                                                            Islands
Magic Mazatlan S. A. de C. V.          Av. La Martina # 6024              Marina Mazatlan                      82103        Mexico
                                       Attn: Lynne O'Donnell 200 West
Manhattan Club                                                            New York           New York          10019        United States   212-453-8155
                                       56th Street
                                                                                             Baja California
Marina Fiesta                          Paseo de La Marina 37 y 38         Cabo San Lucas                       23410        Mexico          624-145-6021     marinafiestaresort.com
                                                                                             Sur
Marriott Vacation Club International   6649 Westwood Blvd, Suite 500      Orlando            FL                32821        United States                    marriottvacationclub.com

Massanuten                             1822 Resort Drive                  Massanutten        VA                22840        United States

Maui Beach Vacation Club               515 S Kihei Rd                     Kihei              HI                96753        United States   (808) 879-7800
                                       The Grand Mayan - Vacation Class, S.A. DE C.V. Avenida Lazaro Cardenas 4070 Fracc.
Mayan Place                            Camino Real                                                                          United States
                                       Zapopan, Jalisco, 45040 Mexico
Melia Vacation Club                    9500 S Dadeland Blvd STE 300       Miami              FL                33156        United States   (188) 857-6862

Midwest Outdoor Resorts                23645 Clubhouse Dr.                Rapid City         SD                57702        United States
Mizner Place at Weston Town
                                       1775 Bonaventure Blvd.             Weston             FL                33326        United States
Center Owners Association, Inc.
                                       Paseo de los Corales # 135
Mondavi Resort & Spa                                                      Puerto Vallarta    Jalisco                        United States   866-978-6720     qdmproperties.com
                                       Conchas Chinas
Morritt Properties Cayman, LTD.        912 Drew Street, Suite 201         Clearwater         FL                33755        United States   727-447-5344     morrittsgrand.com
                                                                                                                                                             www.mountainlakesresort.u
Mountain Lakes Resorts                 P. O. Box 9                        Helen              GA                30545        United States   (706) 865-4742
                                                                                                                                                             s
Mountainside at Silver Creek           96 Mountainside Drive              Granby             CO                80446        United States   (970) 887-6030

Nantucket Bay Development, LLC         P.O. Box 0577                      Branson            MO                65615        United States

Nantucket Bay Resort                   143 Outback Pass                   Sunrise Beach      MO                65079        United States   (573) 823-0177
Narveson Management, Inc.           30199 County Road 4                 Breezy Point       MN        56472        United States   218-562-6400
                                                                        Sunny Isles
Newport Beachside Hotel & Resort    16701 Collins Ave                                      FL        33160        United States   (305) 949-1300
                                                                        Beach
Northwynd Resort Properties, Ltd.   Suite 100, 820 59 Ave SE            Calgary            Alberta   T2H 2G5      Canada          877-451-1250     northwynd.ca
Oak Plantation Resort & Suites
                                    4090 Enchanted Oaks Circle          Kissimmee          FL        34741        United States   407-847-8200     oakplantationresort.com
Condo Association, Inc
Oakmont Resort                      3062 Veterans Blvd                  Pigeon Forge       TN        37863        United States   (865) 453-3240
                                                                                                                                                   http://www.treemontresort
Oakmont Resort Condominium
                                    PO BOX 4960                         Sevierville        TN        37864        United States                    s.com/
Association, Inc.
                                                                                                                                                   oakmontresort/index.html
                                                                                                                                                   en.occidentalvacationclub.c
                                                                                                                  Dominican
Occidental Vacation Club            Ave. Sarasota #65, Bella Vista      Santo Domingo                11211                                         om
                                                                                                                  Republic
                                                                                                                                                   /index.php
                                    Mark Adams, Esq.
Ocean Canyon Properties                                                 Texarkana          Texas     75503-4617   United States   214-306-6868
                                    1911 Galleria Oaks Drive
                                                                        North Myrtle
Ocean Club Vacations, LLC           10000 2nd Avenue South, Ste 310                        SC        29582        United States
                                                                        Beach
Ocean Key                           0 Duval St                          Key West           FL        33040        United States   (305) 296-7701

Ocean Landings                      900 N Atlantic Ave                  Cocoa Beach        FL        32931        United States   (321) 783-9430

Ocean Pines                         1445 Duck Road                      Duck               NC        27949        United States   (252) 261-8101
                                                                        Freeport
Ocean Reef Yacht Club               P.O. Box F-42695                                                              Bahamas                          www.oryc.com/
                                                                        Lucaya
Olympic Village Inn                 1909 Chamonix Pl                    Olympic Valley     CA        96146        United States   (530) 581-6000
                                    Attn: OLCC Legal Department
Orange Lake Country Club, Inc.      8505 W. Irlo Bronson Memorial       Kissimmee          FL        34747        United States   407-239-0000     orangelake.com
                                    Hwy.
Orange Tree                         10601 N 56th St                     Scottsdale         AZ        85254        United States   (480) 948-6100
Osceola Resort Management           4646 W. Irlo Bronson Memorial
                                                                        Kissimmee          FL        34746        United States   407-396-8800     osceolaresort.com
Company                             Hwy
Outer Banks Beach Club              1110 S Virginia Dare Trail          Kill Devil Hills   NC        27948        United States   (252) 441-6321

Outfield Resort Group               135 E Hickory Street                Denton             TX        76201        United States   (940) 566-5127   OutfieldResortgroup.com
Outrigger Beach Club Condominium                                                                                                  414-774-8407
                                    215 S Atlantic Ave                  Ormond Beach       FL        32176        United States
Association, Inc.                                                                                                                 Len Widen
                                    1767 Sentry Parkway/West
Oyster Bay Beach Resort                                                 Blue Bell          PA        19422        United States   866-297-6978     oysterbaybeachresort.com
                                    Building 19, suite 315
                                                                                                                                                   monarchgrandvacations.co
Pacific Monarch Grand Vacations     23091 Mill Creek Drive              Laguna Hills       CA        92653-1258   United States
                                                                                                                                                   m
Pahio                               4330 Kauai Beach Dr                 lihue              HI        96766        United States   (808) 245-6777

Palace Resorts                      8400 NW 33rd St STE 403             Doral              FL        33122        United States   (800) 226-4634
Palm Beach Resort Development
                                    3015 North Ocean Blvd., Suite 121   Ft. Lauderdale     FL        33308        United States
Group, LLC
Palm Oasis Avda. Albert Einstein,
Palm Oasis Canary Islands              sn, Parcela 34 35.100 -              Gran Canaria                                            Spain
                                       Sonnenland
Palm Springs Tennis Club               701 W Baristo Rd                     Palm Springs      CA                92262               United States   (760) 325-1441
                                                                            Pompano
Palm Vacation Group, Inc               551 South Pompano Parkway                              FL                33069               United States   954-974-7650
                                                                            Beach
Palms Country Club & Resort            7600 Mystic Dunes Lane               Celebration       FL                34747               United States
                                                                                              Bahia de
Paradise Village Country Club, S.A.
                                       Paseo de los Cocoteros 1,            Nuevo Vallarta,   Banderas.         63735               Mexico          866-334-6080     www.paradisevillage.com
DE C.V.
                                                                                              Nayarit
Park City Homeowners Timeshare,
                                       1256 Empire Avenue                   Park City         UT                84060               United States   (435) 649-4692
Inc.
Park Regency Resort                    1710 Prospector Ave                  Park City         UT                84060               United States   (435) 645-7531
Pearl Development NV at Ansley         1787 Sentry Parkway West                                                                                                      www.oyrsterbaybeachresor
                                                                            Blue Bell         PA                19422               United States   (866) 297-6978
Associates, Inc.                       Bldg 18, Suite 420                                                                                                            t.com
Plantation Resort                      1250 US Highway 17 North             Surfside Beach    SC                29575               United States
Playa Del Sol Grand (Bel Air
                                       Blvd. Costero 800                    Flamingos         Nayarit           63732               Mexico
Vacation Club)
Plaza Suites Hotel                     620 S Peters St                      New Orleans       LA                70130               United States
                                       Blvd Kukulcan Km 3.5 Zona                                                                                                     www.premierbyoriginalreso
Premier by Original Resorts                                                Cancun             Q. Roo                                Mexico          877-464-8641
                                       Hotelera                                                                                                                      rts.com
                                       Pro Consumidor Ave Charles Summer No 33 Los Prados Santo Domingo, D.N. Republica
Pro Consumidor                                                                                                                      United States   809-563-7463
                                       Dominicana
                                       Procuraduia Federal del Consumidor Direccion General de Quejas y Conciliacion Col Condesa.
Profeco                                                                                                                             United States
                                       Del. Cuauhtemoc C.P. 06140, Mexico, D.F. (Mexico City)
Pueblo Bonito Oceanfront Resorts &
                                       P.O. Box 929070                      San Diego         CA                92192-9070          United States                    www.pueblobonito.com
Spas
Pueblo Bonito Resort Management        511 E. San Ysidro Blvd. Suite C570   San Ysidro        CA                92173               United States

Raintree Resorts International, Inc.   10000 Memorial Drive, Suite 480      Dallas            TX                77024-3409          United States   800-424-6532     raintreevacationclub.com/
                                                                            Playa                                                                   52 (329) 291-
Rancho Banderas - misc                 Carretera a Punta de Mita km 8.3                       Nayarit           63729               Mexico
                                                                            Destiladeras                                                            7000
RCI Resort Management, LLC             10750 W Charleston Blvd, Ste 150     Las Vegas         NV                89135-1043          United States
                                                                                                                                                    52 998-287-
Real Resorts Mexico                    Blvd. Kakulcan Km. 11.5 Hotel Zone, Cancun, Q. Roo                       C.P. 77500          Mexico                           www.realresorts.com
                                                                                                                                                    5792
                                                                                                                                                                     www.registryselectinternati
Registry Select International          335 McLaws Circle                    Williamsburg      VA                23185               United States   1-800-604-8122
                                                                                                                                                                     onal.com
                                                                                                                                                    52 (669) 989-
Residence Club La Jolla                Delfin Condo                         Cerritos          Sinaloa           82100               Mexico
                                                                                                                                                    2929
Resort on Cocoa Beach                  1600 N Atlantic Ave                  Cocoa Beach       FL                32931               United States   (321) 783-4000

Resort Villa Management LTD            5799 - 3rd Street SE                 Calgary           Alberta           T2H 1K1             Canada          877-451-1250     suncahservillas.ca

Resorts Advantage, Inc                 9500 S. Dadeland Blvd. Suite 300     Miami             Fl                33156               United States   305-670-8405
                                                                            Hilton Head
Resorts Anytime, LLC                   33 Office Park Rd                                      SC                29928               United States   (843) 341-3315
                                                                            Island
Resorts by Towne                     1600 N. Atlantic Avenue            Cocoa Beach      FL            32931     United States   321-336-8030     www.resortsbytowne.com
                                     3100 Boulevard Le Carrefour
Resorts West Management Group.                                          Laval            Quebec        H7T-2K7   Canada
                                     Suite #710
Ridge Tahoe NV                       400 Ridge Club Dr                  Stateline        NV            89449     United States   (775) 588-3553

Riptide Beach Clubs                  2806 N Ocean Blvd                  Myrtle Beach     SC            29577     United States   (843) 448-1486

Ritz-Carlton Club                    6649 Westwood Blvd # 500           Orlando          FL            32821     United States   866-770-2619     www.ritzcarltonclub.com

Riverpoint Napa Valley               500 Lincoln Ave                    Napa             CA            94558     United States   (707) 252-4200

Roark Vacation Resort                403 Veterans Blvd                  Branson          MO            65616     United States   (417) 334-3196   www.roarkresort.com
Ron Jon Resort (now Holiday Inn
                                     1000 shorewood Dr                  Cape Canaveral   FL            32920     United States   (877) 252-6416
Club Vacations)
                                     Carretera Puerto Juarez-Chetumal   Playa del
Royal Elite Vacations                                                                    Quintanaroo   77710     Mexico          (844) 992-8339
                                     Km. 295                            Carmen
Royal Holiday                        1250 Ave Ponce De Leon Ste 1005    San Juan         Puerto Rico   00907                     305-461-0261     royal-holiday.com/en/us/
                                                                                                                                 52 (984) 877-
Sandos Playacar Beach Resort         Paseo Xaman Ha Lt.1                                               77720     Mexico
                                                                                                                                 4040
Sands Beach Club                     9400 Shore Dr                      Myrtle Beach     SC            29572     United States

Sapphire Resorts                     P.O. Box 93776                     Las Vegas        NV            89193     United States   844-472-7744     staysapphire.com

Schooner II Beach and Racquet club   2108 N Ocean Blvd                  Myrtle Beach     SC            29577     United States   (843) 448-6229

Sciota Village At Big Valley         Kress Road Box 245                 Sciota           PA                      United States   (570) 992-5659
                                                                                                                                 (480) 947-
Scottsdale Camelback                 6302 E Camelback Rd                Scottsdale       AZ            85251     United States
                                                                                                                                 3300
Sedona Pines Resort                  6701 West Hwy 89A                  Sedona           AZ            86336     United States   (800) 547-8727   sedonapines.com

Sedona Springs Resort                55 Northview                       Sedona           AZ            86336     United States

Sedona Summit                        4055 Navoti Dr                     Sedona           AZ            86336     United States   (800) 438-2929

Shanty Creek Resorts                 5780 Shanty Creek Road             Bellaire         MI            49615     United States   800-678-4111

Shell Vacations Club                 40 Skokie Blvd Suite 350           Northbrook       IL            60062     United States   847-564-4600     shellvacationsclub.com

Silver Beach Club                    1025 S Atlantic Ave                Daytona Beach    FL            32118     United States   (386) 252-9681

Silver Lake Resort, LTD.             7751 Black Lake Rd                 Kissimmee        FL            34747     United States   800-226-6090     silverlakeresort.com
Silver Lake Resort Owners
                                     7751 Black Lake Rd.                Kissimmee        FL            34747     United States
Association, Inc.
Silverado Condominiums II            P.O. Box 129                       Winter Park      CO            80482     United States   970-726-5753     silverado2.org
                                                                                                                                 417-779-5046
Silverleaf Resorts, Inc.             1221 River Bend Drive Suite 120    Dallas           TX            75247     United States                    silverleafresorts.com
                                                                                                                                 Auto Pay
Silverwoods / wolf Run Manor at                                                                                                                   silverwoodsattreasurelake.c
                                     1372 Old 255 Rd                    Du Bois          PA            15801     United States   (814) 375-1800
Treasure Lake Crown Resorts                                                                                                                       om
Smokey Mountain Travel Club          2301 Ridge Road                    Pigeon Forge     TN            37863     United States   865-366-7840
Smuggler's
Smuggler's Notch Resort             4323 Vermont Rt 108 S                                  VT               05464-9537   United States   (802) 644-8851   smuggs.com
                                                                         Notch
Sol Melia Vacation Club             800 Brickell Ave, Suite 1000         Miami             FL               33131        United States   866-344-7686
                                    9500 South Dadeland Blvd, Suite
Sol Melia VC Dominicana, S.A.                                            Miami             FL               33156        United States
                                    300
Solmar Hotels & Resorts             Avenida Playa Grande # 1 Cabo San Lucas, BCS, Mexico 23450                           United States                    solmar.com
Southwind II Homeowner's                                                 Hilton Head
                                    P.O. Box 8048                                          SC               29938        United States
Association                                                              Island
Spinnaker Resorts                   P.O. Box 6899                        Hilton Head       SC               29938        United States   866-755-8953

Split Rock Resort                   100 Moseywood Road                   Lake Harmony      PA               18624        United States   (800) 255-7625   splitrockresort.com

SPM Resorts, Inc.                   1051 Shine Avenue                    Myrtle Beach      SC               29577        United States   843-238-5000     spmresorts.com
St. Augustine Resort Condominium
                                    9002 San Marco Ct.                   Orlando           FL               32819        United States
Association, Inc.
                                                                         Oakbrook
St. Johann Alpenland Resort         2 Trans Am Plaza, Suite 300                            IL               60131        United States   630-396-2783     www.resortintervals.com
                                                                         Terrace
                                    Christopher Jones, Esq. P.O. Box
Starpoint Resort Group, Inc.                                             Las Vegas         NV               89193        United States   702-541-9942     starpointresortgroup.com
                                    93776
                                    7011 Grand National Drive Suite
StaySky Vacation Club                                                    Orlando           FL               32819        United States   407-597-0214     stayskyvacationclubs.com
                                    104
Stormy Point                        36 Cape Cod Dr                       Branson           MO               65616        United States   (417) 338-0721
Stormy Point Village - Phase III
                                    3179 N. Gretna Rd.                   Branson           MO               65616        United States
Property Owners Association, Inc.
Summer Bay Resorts                  25 Town Center Blvd, Suite C         Clermont          FL               34714        United States   352-242-0870     summerbayresort.com

Summer Winds Resort Services, LLC   3179 N Gretna Road                   Branson           MO               65616        United States   800-699-3250     summerwindsresorts.com

Summit Resort                       516 Steele Hill Rd                   Sanbornton        NH               03269        United States   (800) 918-6121   summitresortnh.com

Sunrise Park City, LLC              100 Crescent Court, Suite 260        Dallas            TX               75201        United States

Sunset Harbor Resort                P. O. Box 2040                       Conroe            TX               77318        United States   936-856-5162     sunsetharborresort.com
                                    Promotora Sunset Beach Clubs
Sunset World                                                             Miami             FL               33131-2492   United States   908-964-5967     sunsetworld.net
                                    PMB 477 444 Brickell Ave., Ste 51
                                                                         Pompano
Surf Rider By-The-Sea Resort        1441 S Ocean Boulevard                                 FL               33062        United States   954-785-8991     surfridercondo.com
                                                                         Beach
SVO Vistana Villages, Inc.          9002 San Marco Ct.                   Orlando           FL               32819        United States

Tahiti Village                      7200 S Las Vegas Blvd                Las Vegas         NV               89119        United States   (702) 623-2715

Tahoe Sands Resort                  6610 N Lake Blvd                     Tahoe Vista       CA               96148        United States   (530) 546-2592
                                                                                                                                                          http://www.tainobeach.co
Taino Beach Resort                  P.O. Box F-43819                     Freeport          Grand Bahama Islands          Bahamas         1-888-311-7945
                                                                                                                                                          m/ritz.html
Temptations Resort                  Boulevard Kukulcan Km 3.5            Zona Hotelera     Quintanaroo      77500        Mexico          (888) 299-7705
                                    Sir William's Court 801 S Rampart,
The ASNY Company, LLC                                                    Las Vegas         NV               89145        United States
                                    2nd Floor
                                    SunTrust Building 2626 East
The Berkley Group, Inc.                                                  Fort Lauderdale   FL               33306        United States
                                    Oakland Park Blvd
The Carlton Company, Inc.          2323 South Voss Rd. Suite 460      Houston          TX         77057        United States   1-800-316-9354

The Christie Lodge                 47 E Beaver Creek Blvd             Avon             CO         80437        United States   888-899-8917     www.christielodge.com

The Colonies Owners Association    5380 OLDE TOWNE RD                 Williamsburg     VA         23188        United States

The Colony Condominiums            1301 Atlantic Ave                  Virginia Beach   VA         23451        United States
                                                                      Hilton Head
The Coral Resorts                  P. O. Box 5686                                      SC         29938        United States   843-842-3490     thecoralresorts.com
                                                                      Island
                                   Vacation Class, S.A. DE C.V.
The Grand Mayan                    Avenida Lazaro Cardenas 4070       Zapopan          Jalisco    45040        Mexico
                                   Fracc. Camino Real
The Point at Poipu                 1613 Pe'e Rd                       Koloa            HI         96756        United States   (800) 438-2929
                                                                                                                               (800) 736-
The Quarter House                  129 Chartres Street                New Orleans      LA         70130        United States                    quarterhouse.com
                                                                                                                               5906
                                                                                                                               1 (441) 297-
The St. George's Club              6 Rose Hill                        St.George's      Bermuda
                                                                                                                               1200 ext. 302
The Towers at Mullet Bay           P.O. Box 2024                      Mullet Bay                               Sint Maarten    721-545-3069     thetowersatmulletbay.com

The Villa Group                    P.O. Box 881069                    San Diego        CA         92168-1069   United States                    villagroupresorts.com/

The Village at Izatys              8478 Par 5 Dr                      Onamia           MN         56359        United States   (320) 532-5121
                                                                      East
The Villas at Tree Tops            5785 Winona Falls Rd                                PA         18302        United States
                                                                      Stroudsburg
The Yachtsman Resort               1304 North Ocean Blvd.             Myrtle Beach     SC         29577        United States   800-955-2627

Timber Ridge POA, Inc.             807 Mountain Shadows Dr            Cleveland        GA         30528        United States

Timescape Management, LLC          359 Carolina Ave, Ste # 200        Winter Park      FL         32789        United States   407-644-9055     Calypsocay.com

Timescape Resorts, LLC             4951 Calypso Cay Way               Kissimmee        FL         34746        United States   407-644-9055     calypsocay.com
                                   Plaza Hotel & Casino
TLC Resorts Vacation Club                                             Las Vegas        NV         89101        United States   (866) 515-0894   tlcresorts.com
                                   1 South Main Street, 3rd Floor
Traders Inn                        1355 Ocean Shore Blvd              Ormond Beach     FL         32176        United States   (386) 441-1111

Travel Resorts of America          1930 North Poplar Street           Southern Pines   NC         28387        United States   800-370-1645     www.travelresorts.com
                                   9500 South Dadeland Blvd., Suite
Travel Smart VIP Vacation - misc                                      Miami            FL         33156        United States   888-544-1114     www.travelsmartvip.com
                                   300
Treasure Lake Property Owners
                                   13 Treasure Lake                   DuBois           PA         15801        United States   (814) 371-0711   www.treasurelakepoa.com
Association
Treetops Resort                    3962 Wilkinson Rd                  Gaylord          MI         49735        United States   (989) 732-6711

Tullymore Resort                   11969 Tullymore Drive              Standwood        MI         49346        United States   800-972-4837     tullymoregolf.com

Turtle Reef                        10800 S. Ocean Drive               Jensen Beach     FL         34957        United States   (772) 229-1772
                                                                                       British
Twin Peaks Resort                  60 Jack Adams Rd                   Valemount                   V0E 2Z0      Canada          (877) 566-9160
                                                                                       Columbia
Universal Vacation Club            6850 Bermuda Rd                    Las Vegas        NV         89119        United States   (800) 852-4755
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