Residents Welcome Community Health Day in Eastern Singapore
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A Quarterly Newsletter For Enriching Your Health | www.sata.com.sg MIC (P) 022/10/2016 | October 2016
Residents Welcome Community
Health Day in Eastern Singapore
Residents from Chai Chee and nearby estates queuing up for registration.
M
any residents of Kembangan - Chai Chee
congregated at SATA CommHealth Uttamram
Medical Centre on the morning of 21 August.
Many were there to receive free health checks (chest
X-Ray, blood pressure, blood glucose, cholesterol tests)
offered by SATA CommHealth. As a community healthcare
provider and social enterprise, the complimentary basic
and specialised health tests offered to Kembangan - Chai
Chee and Bedok residents on that day was in line with its
mission of promoting lifelong health and serving the
community. In addition to the regular health checks, a
specialised test which benefits the community was also
done – tonometry or the test for glaucoma. At this
Community Health Day, the residents could also sign up Minister for Social and Family Development and MP for Marine Parade GRC
Mr Tan Chuan-Jin (second from right) accompanied by SATA CommHealth
for either a pre-physiotherapy assessment or a subsidised Chairman Mr Ang Hao Yao (right most) and CEO Dr K Thomas Abraham
mammography test. (Cont’d page 2) (third from right) at the event.
Happy Deepavali!
2 | HealthLine | October 2016
COMMUNITY SERVICES
ABOUT US
Since its inception in 1947, SATA
CommHealth has evolved over the years Residents Welcome Community
Health Day in Eastern Singapore
to become a one-stop primary healthcare
organisation. It provides a comprehensive
range of health screening and general
practitioner services at its four Medical
Centres, three X-ray buses, a Doctors-On-
Wheels mobile clinic and a
Mammo-On-Wheels mobile
mammography service.
VISION
To be the leading charity for the
advancement of lifelong health in the
community.
MISSION
Promoting lifelong health, serving the
community.
CORE VALUES
C - Compassion
R - Respect
E - Excellence
A - Accountability
T - Teamwork
E - Empowerment
SERVICES
GENERAL CONSULTATION FOR:
Acute ailments, chronic diseases
SPECIALIST SERVICES:
Cardiology, radiology, respiratory
medicine, physiotherapy
Mr Tan Chuan-Jin taking his blood pressure measurement during the live Telehealth demonstration.
HEALTH SCREENING SERVICES:
Pre-employment, social visit pass, visa ap-
plication, work permit (Cont’d from cover page)
PREVENTIVE HEALTH SERVICES: Mr Tan Chuan-Jin, Minister for Social and Family Development and Member of Parliament
Health screenings, vaccinations
DIAGNOSTIC IMAGING for Marine Parade GRC graced the event as the Guest-of-Honour. He was given a live
SERVICES: demonstration of the Telehealth project. The project received a grant from the Infocomm
Fluoroscopy, mammography,
ultrasound, X-Ray Development Authority of Singapore (IDA). This pilot study was a first for SATA CommHealth.
SPECIALISED TESTS: It will remotely monitor the health status of 60 elderly individuals with the two common
Audiometry, ECG, echocardiography,
industrial tests, spirometry, treadmill,
chronic medical conditions - diabetes mellitus and hypertension via Bluetooth enabled
Bone Mineral Densitometry scan devices remotely located in the resident’s home over a period of six months.
PHYSIOTHERAPY SERVICES
Only at Bedok and Woodlands
LABORATORY SERVICES In addition to blood pressure and blood glucose, other parameters like BMI, pulse
Available at all Medical Centres rate and oxygen saturation in the blood (SpO2) are monitored by a SATA CommHealth
MEDICAL CENTRE LOCATIONS
BEDOK central monitoring station. The objective of this study is to complement chronic disease
351 Chai Chee St management with the innovative use of telehealth technology.
SATA CommHealth Building
Singapore 468982
ANG MO KIO Additionally, this study will assess the benefits and effectiveness of Telehealth in the
Blk 715 Ang Mo Kio Ave 6
#01-4008/4010 Singapore 560715
community setting to care for people with chronic diseases. The Telehealth project is a
JURONG collaboration between SATA CommHealth and Napier Healthcare. q
Blk 135 Jurong Gateway Rd
#04-345 Singapore 600135
WOODLANDS
900 South Woodlands Dr
#04-01 Woodlands Civic Centre
Singapore 730900
TANJONG PAGAR Sp O2
Blk 7 Tanjong Pagar Plaza
#02-103 Singapore 081007
Video Consultation
Blood Pressure
EDITORIAL TEAM
EDITOR: Andrew Yap
SUB-EDITOR/DESIGNER: Esther Kong
ADVISOR: Dr K Thomas Abraham
Personal
Blood Glucose Tele-Health Portal Weight
3 | HealthLine | October 2016
COMMUNITY SERVICES
SATA CommHealth Hosts Inaugural
Girls’ Brigade Smoke-Free Ambassador Training
A
s part of SATA CommHealth’s anti-smoking advocacy,
a new smoke-free course was introduced in 2016
to secondary school girls who are part of the Girls’
Brigade.
We felt that there is no better time to start educating
our youth about smoking than while they are in
secondary schools. Singapore’s smoking rate has steadily
declined, from 18.3% in 1992 to 13.3% in 2013. Although
deemed low by world standards, Singapore aims to reduce
its smoking prevalence rate even further to 12% by 2020.
On the day of the course, the majority of girls hailing
Group photo of the inaugural batch of Girls’ Brigade members attending
from the same secondary school streamed into SATA the SATA CommHealth Smoke-Free Ambassador programme.
CommHealth’s auditorium, all abuzz with anticipation on
the new course. Although they were from different levels During the course, the instructor also made use of
within the same school, they shared a common interest; the educational and interesting games to reinforce the central
desire to stay smoke-free was the main motivating factor in message that smoking can cause health problems for
enrolling for this course. females, while it can also affect one’s appearance.
This course teaches the Girls’ Brigade members across all All in all, they completed the day long course feeling
ranks how to handle peer pressure to stay smoke-free by empowered and informed of their choices to stay smoke-
using tried-and-tested techniques. free. q
Girls’ Brigade Friendship Day Carnival
I
n line with the theme “Living with Understanding Serving the Community’ through their interaction with the
and Compassion”, the Girl’s Brigade (GB) Friendship Day lonely, elderly, needy and those with special needs.
was held at Toa Payoh Central to bring the GB into the
heartlands. The Guest-of-Honour was Mrs Mary Tan, SATA CommHealth, together with several other voluntary
Singapore’s First Lady and Patron of The Girls’ Brigade welfare organisations, supported GB Singapore at the event.
Singapore. Our Community Services team had a health education
booth which incorporated a healthy lifestyle and smoking
This initiative aims to aid the girls in ‘Befriending and prevention exhibition. This event also helped to create
awareness for SATA CommHealth’s primary healthcare
services to the community by providing healthcare related
information to the visitors. An estimated 1,000 beneficiaries
from various community partners participated in this
carnival.
Initiatives such as “Share Your Lunch Money” are a legacy
of the GB Friendship Day, where GB girls and leaders learn
to donate a portion of their lunch money to provide meals
for the elderly and needy on a sustainable basis. This is in
line with the Ministry of Education’s emphasis on “Values In
Members of the Girls’ Brigade interacting with the elderly at the event. Action”, which SATA CommHealth also endorses. q
4 | HealthLine | October 2016
MOBILE MEDICAL SERVICES
SATA CommHealth Highlights Importance of
Healthy Living at ‘Pledge Your Heart’ Walk
Participants of the walk undergoing health screening assisted by SATA CommHealth staff.
T
he outdoor foyer portion of Marina Bay Sands was a
hive of activity on a bright sunny Saturday morning
on 25th June. Many participants of all ages and walks
of life congregated there for the ‘Pledge Your Heart’ Walk
co-organized by Nestle and Singapore Heart Foundation.
They came dressed in sports attire and were all raring to go.
Coupled with the fresh morning air, booths were buzzing
with activity as many participants came earlier to sample what
the booths lined up alongside the promenade had to offer.
Participants of the ‘Pledge Your Heart’ walk queuing up at the free health
screening booth.
SATA CommHealth actively engaged the participants
through our free basic health screening offered to all who
visited our booth. We were also on hand to advise many of
the benefits of maintaining a healthy lifestyle through the
monitoring of one’s health status through regular checks.
Participants were able to consult our staff on health
screening facts and received answers to their enquiries on
heart health. Many of the participants benefitted immensely
from the helpful advice as well as to exercise for a healthy
SATA CommHealth staff with Nestle Omega ambassador Mr Bryan Wong, heart! q
Mediacorp artiste (third from right) at the event.
5 | HealthLine | October 2016
CORPORATE SERVICES
SATA CommHealth Partners Nestle Singapore to
Promote Healthy Lifestyles for Organisations
S
ATA CommHealth and Nestle set out to educate and
create awareness among staff of corporate companies
on the importance of healthy lifestyles. The health
screening campaign that ran from March to July 2016
featured the familiar SATA CommHealth bus decked out
in joint Nestle Omega Plus Acticol milk livery paying a visit
to many companies. This bus was a familiar sight at many
company sites where staff of all ages received a free health
screening.
The campaign objectives were:
• To promote a healthier workplace in Singapore across
A SATA CommHealth staff explaining the Healthier Workplace Pledge to
industries employees of Singapore Swimming Club.
• Raise awareness of high cholesterol impact on heart health
The target of the campaign was to reach as many as 10,000
• Encourage corporate workforce to adopt a healthy diet employees or a minimum of 30 to 50 companies. Coupled
and lifestyle
with this, the SATA CommHealth bus featured many
education snippets in the bus and lists recommendations
for a healthier lifestyle through appropriate diet and
exercise.
During the screening, participants were screened on their
height, weight, body mass index as well as their cholesterol
readings. They were offered a taste test as well as a
decision to take up the ‘Healthier Workplace Pledge’ from
Nestle by signing up on the Cholesterol Pledge card. When
they took up the pledge, they received a card showing
the risks associated with high cholesterol as well their
cholesterol reading and how it translates into their risk
of cardiovascular disease/stroke. In stage two of the
campaign, numerous awards will be given to the
Employees of Singapore Swimming Club undergoing health screening
assisted by SATA CommHealth staff. companies with the most number of healthy staff. q
SATA CommHealth Nestle CareMobile stationed at various corporate organisations to provide on-site screening services to their staff.
6 | HealthLine | October 2016
AWARENESS
MEDIA CAMPAIGN
SATA CommHealth on
938Live’s Body & Soul Radio Programme
Dr Tan Tiong Har (left) being interviewed by 938Live Producer-Presenter Daniel Martin (right).
D
r Tan Tiong Har, our resident respiratory physician DOT must comply with their daily doses of medication and
was featured on 938Live’s ‘Body & Soul’ programme complete the course of antibiotics.
that aired on 2 August 2016 at 7:30pm. The topic
was ‘Risks of Tuberculosis (TB) Infection’ aimed at sending a Dr Tan addressed the basics of TB infection and how
community education message that the public should not TB is usually contracted; how it infects the lungs of the
take the threat of TB lightly. patient and what precautions can be taken to stem the
spread. He also explained the procedures behind the DOT
If the person is diagnosed with TB, going for the treatment and what it entails. Dr Tan fielded questions from
recommended Directly Observed Therapy (DOT) treatment the host, Daniel Martin as well as a few other callers who
is mandatory and prevents the spread of Multi-Drug were very concerned over the potential risks of exposure to
Resistant (MDR-TB) or worse still the Extensively Drug this disease that is well controlled but not totally eradicated
Resistant (XDR-TB) tuberculosis. More importantly, those on in Singapore. q
QUALITY SERVICE
Launch of Service Ambassador Initiative
T
his initiative is to encompass a holistic approach to service excellence with
the Service Ambassador (SA) contributing to the overall organisational goal of
service excellence. The objectives are to inculcate a service excellence mindset
in all SATA CommHealth staff by exemplifying, encouraging and recognising service
excellence behaviours and ideas. This will also engender and maintain a service
excellence culture in all SATA CommHealth establishments.
As part of the initial push to implement this initiative started since June 2016, three SAs
comprising a Nurse, a Radiographer and a Customer Service Officer/Clinic Assistant will
be appointed in every centre.
The role of the SAs is to ensure that timely action is carried out for all patient’s needs and
enquiries. They are tasked to concentrate on the peak hours between 9:00am - 11:00am
and 2:00pm - 3:30pm. SATA CommHealth recognises that service excellence should be a
differentiating factor and we shall compete with better value, processes and quality. q Spot our friendly Service Ambassador
with the red lanyard.
7 | HealthLine | October 2016
SOCIAL MEDIA
A Big Thank You For Supporting
SATA CommHealth Facebook Page
S
ATA CommHealth Facebook Page is over two years old
now! We like to thank our followers and friends for their
support in giving us their likes and comments.
This page highlights health, body and wellness related
articles and news such as the recent outbreak of Zika virus
and haze conditions in Singapore. Aside from that, posts on
upcoming events such as our Community Health Day and
other community health events where free basic health
screenings are provided to the public. Our Facebook page
also keeps the public aware of our upcoming events and
programmes.
Social media is an essential and effective platform for
reaching out to the public especially the younger tech SATA CommHealth hopes to receive continuous support
savvy generation. SATA CommHealth’s efforts in using social and increased number of likes from online users on the
media to inform and educate online users on staying healthy Facebook page. Do follow us at https://www.facebook.com/
with healthy lifestyles and regular health screening has sata.commhealth/ for future updates! q
benefitted many people.
HEATLH SCREENING PACKAGES
Health Screening Packages
For You and Your Loved Ones
W
ant to know your blood glucose and cholestrol levels and calcium
profile? Do you know that liver screening helps to detect hepatitis and
stool analysis for signs of digestive system problems including colon and
rectum cancer? Are you protected with an annual flu vaccination? Find out more
about your body and wellness to keep a tab on your health and live a healthy lifestyle.
Several health screening packages as well as specialised screenings are available.
The package prices may change without prior notice. Terms and conditions apply.
For more details and to book an appointment, please call us at our Hotline 6244 6688
or visit www.sata.com.sg. q
BOARD ANNOUNCEMENT
The Board Welcomes a New Member
SATA CommHealth welcomes Dr Jason Yap as a new Director on its Board. He will serve
in the Audit and Community Services Committee. Dr Yap is an Associate Professor at the
Saw Swee Hock School of Public Health, National University of Singapore (NUS).
He is also the Program Director for the NUHS National Preventive Medicine Residency
Program. His academic strengths are in Integrated Care, Health Systems and Healthcare
Management q
8 | HealthLine | October 2016
EMPLOYEE UPDATES SERVICE
S
ATA CommHealth
warmly welcomes
Dr Kenneth Lee Lian
Kee as Medical Director and
Ms Liow Min Choo as
Dietitian. Both of them
possess many years of
experience in the healthcare
industry which will largely
benefit our patients and
they look forward to sharing
Dr Kenneth Lee
SATA CommHealth eShop
their knowledge among our
L
clinical and non-clinical staff. og in to our eShop, www.sata.com.sg/ eshop/, to
view and purchase healthcare products. Healthy
We are excited to have these Life Card members can enjoy privileges on
selected items. Products such as stethoscopes,
two professionals joining
incontinence pads, blood glucose strips, dressing sets,
us and look forward to
catheters, feeding tubes and many others are available
their contributions to SATA for purchase online.
CommHealth.q
Visit our eShop at:
Ms Liow Min Choo www.sata.com.sg/eshop/
SERVICE
Medical Services At Your Doorstep
S
ATA CommHealth’s Homecare service aims to
augment the current shortage of homecare
services in Singapore. With an ageing population,
this new service will also be a boon to the elderly and
needy in the community.
It reaches out mainly to immobile, physically impaired,
post-surgery/ illness and aged sick who are incapable
of performing activities of daily living by addressing
their medical needs. The needy will be accorded
discounted services.
Homecare Services
www.sata.com.sg
Our Homecare team offers a range of medical services at your
doorstep, including home nursing such as wound care and
For more details, please call
dressing, home medical, home care supplies and other medical 6244 6688 or
equipment rental (e.g. wheelchairs, walking aids and nebulisers).
email: homecare@sata.com.sg
Copyright 2016 @ SATA CommHealth. All rights reserved. No part of this publication may be reproduced, stored on a retrieval system or transmitted
in any form by any means - electronic, mechanical, photocopying, recording or otherwise - without the written permission of SATA CommHealth.
SATA CommHealth, the publisher and printers will be indemnified against the loss of expenses resulting from claims or suits from libel, violation
of right of privacy, plagiarism and copyright infringement. Opinions expressed by contributors are not necessarily those of SATA CommHealth, the
editor, and publisher. While every reasonable care and effort has been made to ensure the accuracy of all information contained in this publication,
the editor and publisher cannot be liable for loss incurred in any way whatsoever by any company or individual relying on the information herein.
For serious conditions, readers are advised to seek professional advice and assistance.
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