2021 GUIDE TO YOUR BENEFITS - Douglas County
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O U R COMMITMENT TO YOU Douglas County is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families. This guide provides a general overview of your benefit choices and enrollment information to help you select the coverage that is right for you. Douglas County’s internal website for employees, DCNet (https://douglascounty.sharepoint.com/hr/Pages/default.aspx), has a wealth of information regarding our benefits package, including direct links to the websites of many of the benefit providers. The back page of this guide also has contact information. WHEN CAN I ENROLL? New Employee If you are a new employee of Douglas County, you have thirty days to enroll from your hire date. Employees are eligible for benefits on the first day of the month following one month of employment. For example, employees hired on 7/10 will have benefit coverage on 9/1. Employees hired on 7/1 will have benefit coverage on 8/1. Open Enrollment As a benefits-eligible employee, you have the opportunity to enroll in or make changes to your benefit plans during our annual open enrollment period. Open enrollment is in the Fall of each year with benefit elections effective January 1. ENROLLMENT INFORMATION CHANGE IN STATUS During your Enrollment, you can: Generally, you cannot change the elections you have made after the Open Enrollment period or once enrolled as a new • Elect your medical, dental, and/or vision coverage. employee. However, there are certain limited situations where • Open and contribute to the Health Care and/or Dependent you may do so. These can be discussed with Human Resources Care Flexible Spending Accounts (FSAs). (303-660-7427, option 2) at the time of a life event. • Choose your voluntary benefit options. Currently, Federal law considers the following events to be “change in status”: • Marriage, divorce, death of a spouse, legal separation or DEPENDENT ELIGIBILITY annulment. You can enroll your dependents in plans that offer dependent • Birth, adoption, placement for adoption, or death of a coverage. dependent. The following are considered eligible dependents for benefits: • Change in your or a dependent’s employment status that affects eligibility for benefits. • Legal spouse or common law spouse. • When a dependent ceases to satisfy the requirements for • Natural children, adopted children, children placed for coverage due to change in age. adoption, stepchildren, children subject to legal guardianship of an employee or an employee’s foster children. You may add or drop eligible dependents to your health plans within 30 days of a “change in status.” Lastly, you may increase • An adult dependent child up to 26 years of age. or decrease your medical and/or dependent care spending account contributions. Any other change to your health insurance must be made during the Open Enrollment period in the Fall of each year with an effective date of January 1st. 2
ME DIC AL COV ERAGE: ADMI NIS TERED B Y AETNA MEDICAL BENEFITS Douglas County offers you a choice of three different medical plans. There are important differences between the plans described on the comparison charts on the following page. Additional information can also be found on DCNet. • Aetna Whole Health CO Front Range Select Plan – This plan provides in-network benefits only. You must use a provider participating in the Aetna Whole Health (AWH) - Colorado Front Range Aetna Select network for benefits to be covered. Make sure all of your doctors, including specialists, are participating in the Aetna Whole Health - Colorado Front Range Aetna Select network by visiting www.aetna.com/docfind. • Aetna Open Access Select (HMO) – This plan provides in-network benefits only. You will receive a broader network of doctors than you would with other network plans. Only services received from providers participating in the Open Access Select network are covered. Make sure all of your doctors, including specialists, are participating in the Aetna Select (Open Access) network by visiting www.aetna.com/docfind. • Aetna Whole Health CO Front Range Choice POS II – High Deductible Health Plan/ (HDHP/HSA) – The HDHP plan offers in and out of network benefits. Your deductible amount must be satisfied before the plan pays for any medical and pharmacy expenses. All covered expenses accumulate separately toward the preferred or non-preferred deductible. By enrolling in this plan, you qualify to open a Health Savings Account (HSA). The County will make a $75 a month contribution (not to exceed $900) for employee only coverage in the High Deductible plan and a $150 a month (not to exceed $1800) contribuion for family coverage. To find doctors and specialists in the preferred network (in-network) visit www.aetna.com/docfind and select the (CO) Aetna Whole Health - Colorado Front Range Choice POSII network. An important consideration when selecting a plan is whether or not the providers you currently use are in the specific network that coordinates with a given plan. If your provider relationship is important to you, you will want to make sure all of your doctors are in the designated network. ADDITIONA L MEDICAL SERVICES TELADOC VIRTUAL MEDICINE • T hrough the convenience of phone or video consults, Teladoc gives you 24/7/365 access to a doctor. • It’s an affordable option for quality medical care, talk to a doctor anytime for $47 or less. • P erfect to use for short-term prescription refills, when you need care now, if you’re considering the ER or urgent care for a non-emergency issue or when away from home. Includes dermatology and behavioral health virtual consultations! Additional costs may apply. HEALTH ADVOCATE • H ealth Advocate is a service that can help you and your eligible family members resolve healthcare and insurance-related issues. DISPATCH HEALTH • Dispatch Health provides on-demand urgent care in the convenience & comfort of your home. • D ispatch Health treats things like coughs, fevers, colds, the flu, skin rashes, respiratory issues, and digestive issues. 3 • Dispatch Health performs infectious disease testing, labs and IV fluids.
ME DIC AL COV ERAGE: ADMI NIS TERED B Y AETNA ME DICA L B E NEFITS AT-A-GLANCE AND COST OF COVE RAGE The information below is a summary of medical coverage only. Please contact Human Resources at DCBenefits@douglas.co.us for plan summaries detailing coverage information, limitations and exclusions. AETNA AWH CO FRONT AETNA OPEN ACCESS AETNA AWH CO FRONT RANGE CHOICE POS II RANGE SELECT SELECT (HMO) HDHP/HSA BENEFIT In-Network In-Network In-Network Out-Of-Network Annual Calendar Year Deductible Single $750 $1,000 $1,500 $3,000 Family $1,500 $2,000 $3,000 $6,000 Out-of-Pocket Maximum Single $3,500 $3,500 $3,000 $6,000 Family $7,000 $7,000 $6,000 $12,000 Coinsurance 10% after deductible 10% after deductible 20% after deductible 40% after deductible Physician Services Doctor’s office visit $25 $25 20% after deductible 40% after deductible Specialist office visit $40 $40 20% after deductible 40% after deductible Preventive care $0 $0 $0 $0 Complex Imaging MRI, CT 10% after deductible 10% after deductible 20% after deductible 40% after deductible Hospital Services Inpatient 10% after deductible 10% after deductible 20% after deductible 40% after deductible Outpatient 10% after deductible 10% after deductible 20% after deductible 40% after deductible Emergency Care 5% after deductible 5% after deductible 20% after deductible PRESCRIPTION DRUGS Deductible Single $100 $100 Included in deductible listed above Family $300 $300 Included in deductible listed above Retail (30-day supply) Generic $10 after Rx deductible $10 after Rx deductible $10 after deductible Not Covered Preferred brand $40 after Rx deductible $40 after Rx deductible $40 after deductible Not Covered Non-preferred brand $60 after Rx deductible $60 after Rx deductible $60 after deductible Not Covered Mail Order (90-day supply) Generic $20 after Rx deductible $20 after Rx deductible $20 after deductible Not Covered Preferred brand $80 after Rx deductible $80 after Rx deductible $80 after deductible Not Covered Non-preferred brand $120 after Rx deductible $120 after Rx deductible $120 after deductible Not Covered MONTHLY DEDUCTIONS Employee Only $25 $105 $10 Employee + Spouse $50 $258 $20 Employee + Child(ren) $48 $248 $20 Family $74 $379 $30 Note: Deductibles, copays and coinsurance accumulate toward the out-of-pocket maximums. Usual, Customary and Reasonable charges apply for all out-of-network benefits. 4
DE NT AL COVERAGE: ADMINISTERED B Y DE L TA DENTAL D E N TA L B ENEFITS AT-A-GLANCE AND COST OF COVE RAGE Good oral care enhances overall physical health, appearance and mental well-being. Problems with the teeth and gums are common and easily treated health problems. Douglas County offers you a choice of two different dental plans. • PPO Only Plan – A dental program which members must use a Delta Dental PPO dentist. There is no out-of-network coverage. • PPO Plus Plan – Benefits shown are for in-network coverage (PPO dentists). Benefits decrease if an out-of-network dentist is used. Members accessing care from non-participating dentists will be subject to “balance billing” (the difference between the Delta Dental reimbursement and the dentist billed charges). DELTA PPO DELTA PPO PLUS BENEFIT (Premier or (PPO Provider) (PPO Provider) Non-Participating Providers) Annual Calendar Year Maximum $2,000 per person $1,500 per person $1,500 per person Calendar Year Deductible $0/$0 $50/$150 $75/$225 (Single/Family) Preventive Services See Copay Schedule on DCNet 100% 80% Basic Services See Copay Schedule on DCNet 90% after deductible 80% after deductible Major Services See Copay Schedule on DCNet* 50% after deductible 50% after deductible $2,000 lifetime max, children Orthodontia Lifetime maximum $1,500 lifetime max, children up to age 19 and adults MONTHLY DEDUCTIONS Employee Only $28.34 $42.03 Employee + Spouse $49.63 $73.80 Employee + Child(ren) $54.29 $88.16 Family $74.26 $119.93 *Implants are excluded from the PPO Only Plan 5
VIS IO N COV ERAGE: ADMINIS T E R ED B Y VSP VISION V I S I O N B ENEFITS AT-A-GLA NCE AND COST OF COVE RAGE Regular eye examinations can not only determine your need for corrective eyewear but also may detect general health problems in their earliest stages. Protection for the eyes should be a major concern to everyone. No need for an ID card. To take advantage of your VSP vision benefit, simply contact a VSP provider and let them know you have VSP coverage—they handle the paperwork for you. BENEFIT IN NETWORK OUT-OF-NETWORK (any VSP Provider) (any qualified non-network FREQUENCY provider of your choice) Vision Exam 100% after $10 copay Up to $45 Every calendar year 100% after $25 copay; Discount Lenses for special lenses Up to $30 Every calendar year Frames In Full up to $150, after $25 copay Up to $70 Every other calendar year Contact Lenses Instead of Glasses Conventional/Disposable $130 allowance for contacts Up to $115 Every calendar year Medically Necessary Covered in Full Up to $210 SunCare In Full up to $150 after $25 copay for ready-made non-prescription Up to $70 Every other calendar year (Instead of Prescription Glasses) sunglasses KidsCare Exam $10 Copay Up to $45 Twice every calendar year Frames Up to $150 Up to $70 Every calendar year MONTHLY DEDUCTIONS Employee Only $7.43 Employee + Spouse $10.61 Employee + Child(ren) $11.67 Family $23.33 6
H EALT H S AVINGS ACCOUNT: ADMINISTERED B Y DI S C O VERY B ENEFITS If you enroll in the Aetna Whole Health CO Front Range Choice POS II Plan (HDHP), you’ll have access to a Health Savings Account (HSA). You can think of your HSA as a personal savings account for your health care expenses, with some impressive tax advantages. The account even includes a contribution from Douglas County that can be a big help throughout the year. STA RT HERE PAY EXPENSES COMPANY CONTRIBUTION You can use your HSA to pay for eligible expenses on a tax-free basis.** Douglas County will contribute $75.00 a month for a total of $900 a year for For example: individuals and $150.00 a month for a • Copays • Prescriptions total of $1,800 a year for families enrolled • Deductibles • Dental & Vision in Aetna Whole Health CO Front Range Expenses Choice POS II (HDHP). A full list is available at www.irs.gov. YOUR HSA YOUR TAX-FREE CONTRIBUTION SAVING FOR THE FUTURE You can contribute funds from your You can also save your funds for the paycheck before taxes are taken out. future, and allow them to earn interest. HOW MUCH CAN YOU 2021 DOUGLAS COUNTY YOUR MAXIMUM CONTRIBUTE? IRS CONTRIBUTION LIMIT CONTRIBUTION CONTRIBUTION AMOUNT Employee Only Coverage $3,600* $900 $2,700 Family Coverage $7,200* $1,800 $5,400 * If an individual reaches age 55 by the end of the calendar year, he or she can contribute an additional $1,000. LET’S BREAK IT DOWN • You and Douglas County can add funds into the HSA that are not subject to federal income taxes up to the IRS limits.** • The HSA allows you to pay for qualified medical expenses with these tax-free funds. • The account can earn interest on a tax-free basis, and you are allowed to roll funds over year after year. • If you leave Douglas County, or retire, you can take your HSA with you. **Any reference to taxes is at the federal level. State tax rules may vary. 7
FL EXIBLE S P ENDING ACCOUNTS: ADMI NISTERED B Y DI S C O VERY B ENEFITS FLEXIBLE SPENDING ACCOUNTS (FSAs) Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses and help you reduce your income taxes at the same time. Douglas County offers two types of Flexible Spending Accounts — a Health Care Flexible Spending Account and a Dependent Care Flexible Spending Account. These accounts allow you to set aside pre-tax dollars to pay for certain out-of-pocket health care or dependent care expenses. HEALTH DEPENDENT CARE CARE FSA FSA Deductibles, copays, prescription Go to www.benefitsquest.com/fsa Babysitters, daycare, day and over-the-counter drugs, medical for a complete list of covered expenses. camp, home nursing care, etc. equipment, etc. HOW FSA’S WORK 1. When you first enroll in benefits and each year during the open enrollment period, you decide how much to set aside for health care and/or dependent care expenses. 2. Your contributions are deducted from your paycheck on a before-tax basis in equal installments throughout the calendar year. 3. As you incur health care or dependent care expenses throughout the year, submit a claim form for reimbursement. Your claim will be processed and you will be reimbursed from your account. Or use your FSA card to pay for eligible expenses at the point of sale. Be sure to ask for an itemized receipt for your records in the event they are requested by Discovery Benefits or the IRS. Please note that these accounts are separate — you may choose to participate in one, both, or neither. You cannot use money from the Health Care FSA to cover expenses eligible under the Dependent Care FSA or vice versa. ANNUAL MAXIMUM EXAMPLES OF HEALTH CARE ITEMS YOU MIGHT NOT PLAN CONTRIBUTION COVERED EXPENSES REALIZE ARE FSA ELIGIBLE: Copays, deductibles, • Sunscreen Health Care Flexible $2,750 orthodontia, over- the- • Heating and cooling pads Spending Account counter medications, etc. • First aid kits $5,000 ($2,500 if married • Shoe inserts and other foot grooming Dependent Care Flexible Daycare, nursery school, and filing separate tax treatments Spending Account elder care expenses, etc. returns) • Travel pillows NOTE: See IRS Publications 502 and 503 for a complete list of covered expenses. • Motion sickness bands 8
S IC K BA NK AND DISAB ILITY: ADMINIS T ERED B Y DOUGLAS C O U NT Y AN D THE HARTFORD If you are out of work for an extended period of time due to a disabling injury or illness, disability insurance is designed to replace a portion of your income, and help you maintain your lifestyle. According to the Social Security Administration, just over one in every four of today’s 20 year-olds will become disabled before they reach retirement age.* At this rate, making sure that you have disability coverage in place is a smart move. SICK BANK Regular full-time and regular part-time employees (.50 FTE or greater) are eligible for the Sick Bank Program at no cost to you and enrollment is automatic. This program is established to provide for the continuation of pay to employees who have exhausted their available accrued sick leave, vacation and compensatory time during the 30 calendar-day elimination period for the County’s short-term disability plan. Up to 184 hours of Sick Bank is available during a 12 month period. SHORT-TERM DISABILITY (STD) Short-term disability insurance replaces a portion of your income if an injury or illness forces you out of work for an extended period of time. Douglas County provides basic short-term disability coverage at no cost to you and enrollment is automatic. After a 30-day elimination period from the date of disability, if your sick leave is exhausted, you will receive 60% of your base earnings up to a maximum of $5,000 per month. Coverage ends after 90 days of disability. LONG-TERM DISABILITY (LTD) Douglas County also provides long-term disability insurance to protect your finances when your disability continues beyond the period covered by the short-term disability plan. This benefit is also fully paid for by the County and enrollment is automatic. You may purchase an additional 10% of your gross salary on a post-tax basis, without going through medical underwriting during New Hire and Open Enrollment. LONG-TERM DISABILITY Basic (County paid) Optional Long-Term Buy-Up 60% up to $8,000 per month after the Additional 10% for a total of 70% to a maximum 90-day elimination period of $10,000 per month * U.S. Social Security Administration, Fact Sheet, January 2017. 9
I NC O ME PROTECTION: ADMINISTERED B Y T HE HARTFORD LIFE INSURANCE OPTIONS Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams – such as a college education – a reality. Like anyone, you don’t like to think of the scenario where you’re no longer there for your family. However, you do need to ensure their lives and dreams can continue if the worst does happen. BASIC TERM LIFE AND ACCIDENTAL DEATH & DISMEMBERMENT (AD&D) INS U RANCE Douglas County provides eligible employees with basic term life and accidental death and dismemberment coverage at no cost to you and enrollment is automatic. BASIC TERM LIFE: The benefit is equal to 1.5 times your base annual earnings to a maximum of $300,000. ACCIDENTAL DEATH AND DISMEMBERMENT: If you are seriously injured or lose your life in an accident, you will be e ligible for AD&D coverage of 1.5 times your annual salary up to a maximum of $300,000. SUPPLEMENTAL LIFE You may purchase life insurance on a post-tax basis in addition to the County-provided coverage. You may also purchase life insurance for your dependents if you purchase additional coverage for yourself. As a new employee, you have the opportunity to purchase supplemental life insurance at the guaranteed issued amount without going through medical underwriting. If you are covered for a minimum of $10,000 and your spouse is covered for at least $5,000, you are guaranteed coverage (up to $200,000 for employee and up to $25,000 for your spouse) without answering medical questions during Open Enrollment. EMPLOYEE: Up to five times your salary or maximum $500,000 amount; whichever is less. Rates based on your age. SPOUSE: Up to 100% of your maximum. Rates based on employee’s age. CHILDREN: Up to $10,000. If you are age 75 or reach age 75 during your employment, your amount of life insurance will be 65% of the amount of life insurance you elect or had prior to age 65. The coverage is reduced again to 45% at age 80, 30% at age 85 and 20% at age 90. You are not allowed to increase your coverage once it has been reduced. 10
VO LU NTARY B ENEFITS: ADMI NIS T ERED B Y METL IFE CRITICAL ILLNESS INSURANCE Critical illness insurance is designed to protect your income and personal assets when your out-of-pocket expenses increase as a result of an illness. Health insurance is not always enough to cover all of the unforeseen expenses associated with a serious medical condition like a heart attack or cancer. MetLife Critical Illness plans are designed to pay you one lump sum payout of either $15,000 for the low plan option or $30,000 for the high plan option. COVERED CONDITIONS INITIAL BENEFIT RECURRENCE BENEFIT Full Benefit Cancer 100% of Initial Benefit 50% of Initial Benefit Partial Benefit Cancer 25% of Initial Benefit 12.5% of Initial Benefit Heart Attack 100% of Initial Benefit 50% of Initial Benefit Stroke 100% of Initial Benefit 50% of Initial Benefit Coronary Artery Bypass Graft 100% of Initial Benefit 50% of Initial Benefit Kidney Failure 100% of Initial Benefit Not applicable Alzheimer's Disease 100% of Initial Benefit Not applicable Major Organ Transplant Benefit 100% of Initial Benefit Not applicable 22 Listed Conditions 25% of Initial Benefit Not applicable AGE EMPLOYEE EMPLOYEE + SPOUSE EMPLOYEE + CHILD(REN) FAMILY
VO LU NTARY B ENEFITS: ADMI NIS T ERED B Y METL IFE ACCIDENT INSURANCE You don’t have to be especially clumsy to experience accidents. These events are all too common, and so are the high medical expenses that come with them. Accidents are unplanned and unpredictable, but the financial impact that they have on you doesn’t have to be either of those things. MetLife Group Accident plans are designed to help with the expenses associated with an accidental injury. LOW PLAN HIGH PLAN BENEFIT TYPE METLIFE ACCIDENT INSURANCE PAYS YOU METLIFE ACCIDENT INSURANCE PAYS YOU Fractures $100-$3,000 $200-$6,000 Dislocations $100-$3,000 $200-$6,000 Second and Third Degree Burns $50-$5,000 $100-$10,000 Concussions $200 $400 Cuts/Lacerations $25-$200 $50-$400 Eye Injuries $200 $300 Ambulance $750 $1,000 Emergency Care $25-$150 $50-$300 Non-Emergency Care $25 $50 Physician Follow Up $75 $150 Therapy Service $35 $35 (including physical therapy) Medical Testing Benefit $100 $200 Inpatient Surgery $100-$1,000 $200-$2,000 METLIFE ACCIDENT PLAN-LOW OPTION PRICING Employee $7.07 Employee / Spouse $12.05 Employee / Child(ren) $13.53 Employee / Family $16.57 METLIFE ACCIDENT PLAN-HIGH OPTION PRICING Employee $11.76 Employee / Spouse $21.02 Employee / Child(ren) $23.71 Employee / Family $29.30 The policy/certificate of coverage or its provisions may vary or be unavailable in some states. The policy/certificate of coverage has exclusions and limitations which may affect any benefits payable. 12
4 0 1 (a) MA NDATORY RETIREMEN T P L AN: A DMI NISTERED B Y ICMA The Douglas County retirement plan is a 401(a). It is a qualified mandatory retirement plan administered by the International City/ County Management Association – Retirement Corporation (ICMA-RC) to provide income after retirement for eligible employees. Retirement benefits through the plan are in addition to those provided under Federal Social Security. H OW D O ES IC MA-R C W ORK ? You must contribute 8% of your gross salary (pre-tax dollars) to the plan the first month following one month of employment. Douglas County will contribute 8% of your salary for a total contribution of 16% of your salary to the plan. Your initial investments will be defaulted to a target date retirement fund; however, you may change where you would like your employee and employer portions invested. C AN I WI THDR AW MY OW N CONT RI BUT I ONS W HI L E E M PL OY E D ? No! ICMA-RC administrative regulations stipulate that contributions will be distributed only upon retirement, death, disability, or separation of employment. However, on February 1, 2006, the County introduced the benefit of a loan provision, enabling employees to borrow funds from individual ICMA-RC 401(a) vested account balances under specific terms and conditions. WH AT I F I L EAV E THE COUN T Y ? You are entitled to 100% of the amount you contributed to the 401(a) Plan, plus earnings or minus losses AND a portion of the County’s contribution, plus earnings and minus losses, according to the vesting schedule below. You have several different options regarding pay-outs. If you take a cash pay-out, you will pay income taxes, a tax withholding fee, and possibly be subject to a penalty. You may also elect to rollover your funds to another retirement account. PLAN RETIREMENT 401(A) - MANDATORY Provider ICMA-RC Employee Contributions 8% Loan Provision Yes Douglas County Contributions 8% match 1 year - 20% 2 years - 40% Vesting for County Contributions 3 years - 60% 4 years - 80% 5 years - 100% 13
4 5 7 DE FE RRED COMPENSATION : ADMINISTERED B Y ICMA Deferred compensation, under Internal Revenue Code Section 457, is a tax-favored supplemental retirement savings program. It allows public employees to contribute a portion of their salary into a retirement account before state and federal taxes are withheld. These programs are offered exclusively to public employees and non-taxable entities, and are designed to help you build financial security. Effective July 1, 2015, employees may also participate in a Roth 457 Deferred Compensation plan. Employees may contribute a portion of their salary into a retirement account on an after-tax basis. CONTRIBUTION AMOUNTS You can contribute as much as $19,500 per calendar year for 2021. If you are 50 years or older, you may contribute an additional $6,500 FOR A TOTAL of $26,000. There is also a catch up provision available for employees within three years of retirement. Please see Human Resources for details. Combined contributions and post deferred compensation elections cannot exceed $19,500 for calendar year 2021, and $6,500 for catch-up. CHANGES You may enroll in the plan at the first of the month following one month of employment, or at any time thereafter. Contribution changes may be made at any time and will take effect the first day of the month following the request. WITHDRAWALS Withdrawals are permitted ONLY because of retirement, separation of employment and unforeseeable emergencies, as defined by the plan. PLAN DEFERRED COMPENSATION 457 - VOLUNTARY Provider ICMA-RC You have the option to contribute an additional amount up to $19,500 for 2021. If you are 50 Employee Contributions years old or older, you can contribute an additional $6,500. See Human Resources for details regarding the pre-retirement option. Loan Provision No, Hardship Only Douglas County Contributions 0% No vesting schedule under Deferred Compensation Vesting for County Contributions (100% employee contribution) 14
O T HER EMPLOYEE B ENEFITS EMPLOYEE ASSISTANCE PROGRAM: ADMINISTERED BY RESOURCES FOR LIVING Aetna Resources For Living is an employer sponsored program, available at no cost to you and all members of your household. That includes dependent children up to age 26, whether or not they live at home. Services are confidential and available 24 hours a day, 7 days a week. Counseling sessions with licenses professionals are available for up to 3 sessions per issue, per person, per year, on a face to face, phone, or web video basis. Support, consultation and resources for a range of issues such as: helping you balance work and home life, family relationship issues, depression, conflict management, alcohol/substance, stress management and more. EMPLOYEE DEVELOPMENT The County offers employee development and training programs. The Human Resources Department provides development opportunities related to both professional and personal growth. Classes are announced via Talent Center located on DCNet https://douglasco.csod.com/samldefault.aspx. WELLNESS OPPORTUNITIES The County established a wellness committee to promote a culture of wellness and to encourage our employees to live healthier lifestyles. Please visit our Douglas County Wellness Website for a list of wellness opportunities available to our employees: https://douglascounty.sharepoint.com/wellness/sitepages/wellness.aspx. CREDIT UNIONS As a County employee, you are eligible to join the Air Academy Federal Credit Union or the Credit Union of Colorado. If you are a member of the DCSO, you may also join the Rocky Mountain Law Enforcement Credit Union. CASTLE ROCK RECREATION CENTER As a Douglas County employee, you are eligible to join the Castle Rock Community Recreation Center at a discounted rate. Discount does not include use of Miller Athletic Complex (MAC). Please contact the Douglas County Receptionist at 303-660-7400 for more information. MILLER ACTIVITY COMPLEX (MAC) As a Douglas County employee, you are eligible to join the Miller Activity Complex (MAC) at a discounted rate. Discount does not include use of Castle Rock Recreation Center. Please contact the Douglas County Receptionist at 303-660-7400 for more information. ELITCH GARDENS AND WATER WORLD Douglas County offers the opportunity to purchase tickets at a discounted rate. Please visit the Discount page on DCNet to purchase discounted tickets online. 15
MORE INF ORMATION REFERENCES AND RESOURCES BENEFIT WHO TO CALL WEBSITE PHONE NUMBER Aetna Medical/Prescription www.aetna.com 800-520-4785 (Group #466027) Benefit and Claims Assistance Health Advocate www.healthadvocate.com/members 866-695-8622 Delta Dental (Group #11870) 800-610-0201 Dental www.deltadentalco.com PPO Only (1111) 303-741-9305 PPO Plus (2222) Vision Service Plan Vision www.vsp.com 800-877-7195 (Group #12110352) Basic & Voluntary Life, AD&D The Hartford https://www.thehartford.com 888-301-5615 and Long-Term Disability (Group #697590) COBRA/Flex/HSA Accounts Discovery Benefits www.discoverybenefits.com 866-451-3399 Metlife Insurance Company Accident and Critical Illness www.metlife.com 800-438-6388 (Group #0158138) www.resourcesforliving.com EAP Resources for Living User Name = Douglas County 888-238-6232 Password = eap Denver/Boulder/Longmont: 303-500-1518 On-Demand Urgent Care Dispatch Health www.dispatchhealth.com Colorado Springs: 719-270-0805 Telehealth TelaDoc www.teladoc.com/aetna-share/ 855-835-2362 Customer Service: 800-669-7400 401(a) and 457 ICMA www.icmarc.org Debra J Adair: 866-620-6069 NOTE: This guide is intended to summarize the benefits you receive from Douglas County. The actual determination of your benefits is based solely on the plan document provided by the carrier of each plan. This summary is not legally binding, is not a contract, and does not alter any original plan documents. For additional information, please contact the Human Resources Department. Updated 10/2020 16
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