Reopening guide for hair and beauty salons and barbershops - BACK TO BUSINESS WITH THE NHBF
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BACK TO
BUSINESS
WITH THE
NHBF
Reopening
guide for hair
and beauty salons
and barbershops
If
government
guidelines
change, we will
update this
Contents guide.
This guide is based on government guidelines and includes
our recommendations for how these guidelines can be put in
place in hair and beauty salons and barbershops.
Click the links below
BEFORE REOPENING
Contact your staff 3
Contact your chair, space or room renters 4
Decide which services and treatments you will offer 4
Contact your clients 4
Carry out a risk assessment 5
Order cleaning and hygiene supplies 5
Check your premises 6
Put up notices 7
Remove items that clients handle 7
Organise a cleaning routine for when you are open 7
Decide how you will manage demand when you reopen 8
HEALTH & SAFETY WHEN YOU REOPEN
How is the virus passed on? 9
How to clean 9
Check if cleaning products affect your staff 10
Getting rid of waste 10
Laundry procedures 11
Protecting yourself and others 11
• Basic hygiene 12
• Handling tips 13
• Social distancing 13
• PPE (personal protective equipment) 15
HOME APPOINTMENTS 17
TAKING FINANCIAL CONTROL 17
CHAIR, SPACE AND ROOM RENTERS 18
EMPLOYEE ISSUES AND EMPLOYMENT LAW 19
BACK TO BUSINESS RESOURCES 19
© NHBF 2020 2
Before reopening
CONTACT YOUR STAFF
As soon as you have a reopening date Don’t forget to keep all your staff
you will need to let your employees informed including, for example, those
know. Tell them: on maternity or other types of leave.
• Your reopening date. Make sure everyone’s contact numbers
and emergency contact details are up
• If their first day back will be on
to date.
a different date (for example, if
they work part-time or you are NHBF Members can download a free
introducing new rotas. NHBF staff letter template about reopening.
Members can download our ‘back (Coming soon)
to business employment law guide’.
(Coming soon) Make sure your team members will
be able to explain safety measures to
• To avoid public transport to and from clients and answer any questions they
work if possible. may have.
• The plans you have in place to
protect them and your clients. (See
more on what you should be doing Employees
when you reopen.) have a legal
• What they must do to protect responsibility to
themselves, each other and clients in their employer and to
the workplace. each other to follow
instructions about safe
• What will be happening about their working practices.
wages and coming off furlough.
• To let you know if they have any
questions, worries or concerns about
coming back to work.
© NHBF 2020 3
CONTACT YOUR CHAIR, SPACE OR
ROOM RENTERS
Let your renters know when you will be
reopening. Find out more.
DECIDE WHICH TREATMENTS AND
SERVICES YOU WILL OFFER CONTACT YOUR CLIENTS
It will be up to you as the salon or Let your clients know when you have
barbershop owner to decide which a definite reopening date. Use your
treatments and services you will offer usual methods of communication – for
when you first reopen. example, email, text, social media and
your website.
Our recommendation is to avoid
offering treatments which involve Explain that:
working near the eyes, nose and mouth • It may be difficult to get an
or where there is a risk of contact appointment at first due to high
with body fluids. If you do, you must demand.
carefully consider the risks and record
• Some services and treatments may
how you will manage them.
not be on offer until further notice.
Bear in mind that while your member of • You have put measures in place to
staff can wear PPE (personal protective protect staff and clients during their
equipment), it’s less practical for clients appointment.
to wear it while receiving these kinds of
• They will need to comply with your
treatments.
health & safety measures during
Before making final decisions consult their appointment.
with your staff. • They must not come in if they feel
Make it clear which services and unwell or live with someone who is
treatments are temporarily suspended unwell.
on your website, via social media and • You would prefer contactless
when you first contact clients to let payment if possible.
them know you are reopening.
© NHBF 2020 4
CARRY OUT A RISK ASSESSMENT
You must carry out a risk assessment
before reopening.
As part of your risk assessment, consult
with your employees. Listen to their
concerns and act on any suggestions
that will help everyone to manage their • Hand sanitiser for clients to use
work as safely as possible. (team members should wash their
NHBF Members can download a hands regularly using soap and
reopening risk assessment for salon/ water).
barbershop use. (Coming soon) • Disposable tissues.
Share the results of your risk • Soap dispensers.
assessment with your staff. • Paper towels for washrooms.
• Bins and disposable bin liners.
ORDER PLENTY OF CLEANING AND
HYGIENE SUPPLIES
• Additional waste storage.
• Sterilising equipment.
Get organised, make a list of everything
you will need and place your orders • Single-use tools for use where
as soon as you can. Some items may possible.
take longer than usual to be delivered, • Towels/disposable towels.
especially if there is a shortage. • PPE (personal protective equipment)
Remember that you will get through including non-latex gloves, face
stocks quickly as you will be using more masks, aprons, gowns, neck
cleaning products and some or all PPE protectors, etc.
may be single-use only.
PPE supplies: HBSA (Hairdressing
Consider the following: & Beauty Suppliers Association) has
• Cleaning materials including provided links to manufacturers,
household disinfectant. distributors and wholesalers who
supply PPE.
• Cleaning equipment such as mops,
and disposable or washable cleaning
Find out more
cloths.
about PPE supplies.
• A steam cleaner if you have
upholstered furniture. Make sure you have
enough tools and
• Clothes washing powder/gel/liquid
equipment for use while
for towels/uniforms/reusable PPE
others are being cleaned
etc.
or sterilised.
• Handwashing soap.
© NHBF 2020 5
CHECK YOUR PREMISES BEFORE
REOPENING
Give your salon or barbershop a Check that everything in your salon or
thorough clean before reopening. This barbershop is in good working order,
is good health & safety practice and will including:
also help to reassure your employees
• Water systems (find out about
and clients. Find out more about
legionella risks in the workplace).
cleaning products and cleaning.
• Heating and ventilation systems.
The NHBF H&S toolkits include
everything you need to comply with • Electricity and gas supplies.
health & safety law including premises • Computers.
and other risk assessments. NHBF
• Salon software.
Members can buy these at a discounted
rate: • Payment systems.
• Beauty H&S toolkit and guide. • Phones.
• Music/sound systems.
• Hair H&S toolkit and guide.
• Check you’ve got enough in-date
You can also download the NHBF
stock for the services and treatments
health & safety packs for further
you provide and speak to your
guidance. These are free to NHBF
supplier about product availability
Members.
and delivery times.
• Beauty health & safety pack.
NHBF
• Hair health & safety pack.
Members can
download a free
risk assessment for
reopening premises that
have been empty.
(Coming soon)
© NHBF 2020 6
PUT UP NOTICES
Put a notice on your door or in your
window. This should include:
• Your reopening date.
• Opening times.
• How to make appointments (by ORGANISE DRINKING WATER FOR
phone – not in person). YOUR CLIENTS
• Advance warning about the
You should not be serving your usual
protective measures you will have in
refreshments or snacks when you
place.
reopen. Organise a water cooler with
• An instruction to clients not to enter disposable cups or a supply of bottled
your salon/barbershop if they feel water.
unwell or live with someone who is
unwell. ORGANISE A CLEANING ROUTINE
Put up notices throughout your salon/ READY FOR REOPENING
barbershop to remind clients to: Create a schedule for regular
• Touch as little as possible and avoid cleaning, disinfection and sterilisation
touching retail displays. throughout the day and at the end
• Sneeze and cough into tissues and of the day. Share this with your staff
dispose of the tissues immediately. when they return and make sure they
understand what is expected. Make
• Wash or sanitize their hands, for
it clear who is responsible for doing
example, after coughing/sneezing or
what. You could have one member of
going to the loo.
staff who takes responsibility or the
• Pay using contactless. work could be shared via a rota. NHBF
• Not to pass on cash tips hand-to- Members can download a template
hand – used the containers provided. cleaning schedule. (Coming soon)
REMOVE ITEMS THAT CLIENTS Discuss this with your staff so they feel
USUALLY HANDLE involved in the decision-
making and have the
Minimise the number of items that opportunity to
clients could handle in your salon or make their own
barbershop, including: NHBF Members
suggestions
• Style/treatment example books.
can download:
and raise any
(Ensure clients don’t handle iPads concerns. Ready-made notices for
when showing styles/treatments your salon or barbershop.
online.)
• Magazines and newspapers. A template cleaning
• Books and toys for children. schedule.
• Product testers.
• Leaflets and loose price lists.
© NHBF 2020 7
DECIDE HOW YOU WILL MANAGE
DEMAND WHEN YOU REOPEN
You will need to have a plan in place to
help protect your staff and clients while • If you’re a large salon or barbershop,
ensuring you are following guidelines could you split your staff into an ‘A’
and restrictions. Consider the following: team and ‘B’ team to reduce all your
staff being exposed to the virus at
• How many clients will you be able the same time?
to fit in each day if social distancing
• Can you arrange appointments so
limits the number of appointments
that, for example, one client is seen
you can make?
while another waits for their hair
• How will you decide which clients colour to take (at a safe distance)?
get priority? For example, do you This may allow fewer stylists to be in
know which clients generate the at the same time while fitting in more
most income for your salon or clients.
barbershop? If not, find out how
• How many of your clients will need
to produce reports from your
allergy alert tests 48 hours before
salon software. Or you may wish
their next colour appointment?
to give priority to clients whose
Remember: clients should be re-
appointments were cancelled due to
tested every 12 months and new
coronavirus. Alternatively, you could
clients must always be tested.
operate a ‘first come, first served’
Please note: clients will need an
approach. Whatever you decide,
allergy alert test if they have been
you will need to have a clear plan in
using products at home. Ensure your
place.
reception team know that they need
• Will you still take on new clients, or to ask what products clients have
prioritise your existing clients for the been using at home. Find out more.
time being?
• How will you manage clients who
• What if your clients are mostly need longer appointments than
elderly or vulnerable (eg pregnant or usual, for example, to allow for
have underlying health conditions)? colour corrections?
Could you set up a ‘vulnerable
• Will you be able to meet a possible
clients’ hour at less busy times?
demand for shorter, express services
• Will you have longer opening hours? so clients can be in and out more
Make sure you update your website quickly?
and social media with your new
• Work out how much more time you
opening times.
will need between appointments for
• Will you introduce shift working? If cleaning and sanitising.
you do, you should allow 30 minutes
in between shifts to reduce contact
between team members. NHBF
Members can download our ‘back
to business employment law guide’.
(Coming soon)
© NHBF 2020 7
8
Health and safety
when you reopen
HOW IS THE VIRUS PASSED ON?
The virus is mainly passed on from Hands should be washed with soap
person to person by people who are in and water for 20 seconds after the
close contact with one another and by gloves and apron have been removed.
droplets produced when an infected
Cleaning products and equipment:
person coughs or sneezes.
Use disposable cloths or paper roll and
It can also spread through contact with disposable mop heads to clean all hard
a surface or object that has the virus surfaces, floors, chairs, door handles
on it. Evidence suggests that the virus and sanitary fittings. Use either:
can exist for up to 72 hours on surfaces.
• A household detergent followed
Cleaning helps minimise the spread of
by disinfection (1000 ppm av.cl.).
coronavirus.
Follow manufacturer’s instructions
Evidence also suggests that the virus for dilution, application and
is less likely to be transmitted in well- contact times for all detergents and
ventilated areas. disinfectants.
HOW TO CLEAN or
Normal cleaning products, for example, • A combined detergent disinfectant
household disinfectant, will kill the solution at a dilution of 1,000 parts
virus. per million available chlorine.
The government has provided the Any used cloths and mop heads must
following cleaning advice for areas be disposed of and should be put into
where an infected person may have waste bags.
been. As it can be impossible to tell if
someone is infected, these guidelines When items cannot be laundered or
are useful to follow in your salon or cleaned using detergents, for example,
barbershop: upholstered furniture,
steam cleaning should
Personal equipment: The minimum be used. Hands should
PPE (personal protective equipment) be washed with
a person should wear when cleaning soap and water
is disposable gloves and an apron. for 20 seconds after
Remember not to touch your face even the gloves and
when wearing gloves. apron have been
removed.
© NHBF 2020 9
Cleaning: Avoid creating splashes CHECK IF YOUR STAFF ARE
and spray when cleaning. Using a AFFECTED BY CLEANING PRODUCTS
disposable cloth, first clean hard
Keep an eye on your employees
surfaces with warm soapy water.
to ensure that the extra cleaning
Then disinfect these surfaces with the
processes are not affecting their health.
cleaning products you normally use.
For example, chemicals in cleaning
Pay particular attention to frequently products may harm sensitive skin and
touched areas and surfaces, such as vapours may affect breathing.
chairs, reception desks, bathrooms,
Keep your salon or barbershop well
light switches, toilet flushes, wash
ventilated.
basins, soap dispensers, fridge door
handles, taps, grab-rails in corridors Ask your staff to tell you if cleaning
and stairwells, door handles and processes or products are affecting
doorplates. them in any way.
Regularly clean touchscreens, iPads, GETTING RID OF WASTE
tablets and payment terminals. Avoid
sharing touchscreens or clean them Items used for cleaning including
between use by different people. Avoid gloves, aprons, disposable cloths and
handing mobile devices to clients, for tissues should be:
example, to show examples of styles/ • Put into a plastic bag and tied when
treatments. full, then placed in a second bin bag
After every client appointment, and tied.
thoroughly clean chairs, workstations, • Stored in a secure place for at
the reception area, door handles and least 72 hours before being put in
any other surfaces that they may have communal waste areas.
touched. You will have to factor in extra
appointment time to allow for this. Unless you have foot-operated pedal
bins, bin lids should be removed entirely
Ventilation: Evidence suggests that or cleaned regularly, including in
the virus is less likely to be passed washrooms and staff areas.
on in well-ventilated buildings. In
good weather, try to leave windows
and doors open in your salon or
barbershop. Use external extractor
fans to keep spaces well ventilated and
make sure that ventilation systems are
set to maximise the fresh air flow rate.
© NHBF 2020 10LAUNDRY IN YOUR SALON/
BARBERSHOP
The following is government advice:
• Wash items in accordance with the PROTECTING YOURSELF AND
manufacturer’s instructions. Use the OTHERS
warmest water setting as instructed
on the item, (preferably at least The following are the most effective
60°C) and dry items completely. ways to reduce the risk of catching or
spreading the virus in your salon or
• Laundry that has been in contact barbershop. They are listed in order of
with an unwell person can be importance:
washed with other people’s items.
• Basic hygiene: handwashing using
• Do not shake dirty laundry. This soap and water, sneezing and
minimises the possibility of coughing into tissues which are then
dispersing the virus through the air. safely disposed of, not touching
• Clean and disinfect anything used your face, eyes or mouth, even when
for transporting laundry with your wearing gloves.
usual products, in line with the • Social distancing.
cleaning guidance above.
• Using PPE (personal protective
If you use an external laundry service, equipment).
check that they are following the
correct procedures. PPE supplies: HBSA (Hairdressing
& Beauty Suppliers Association) has
provided links to manufacturers,
distributors and wholesalers who
supply PPE.
PPE supplies:
HBSA (Hairdressing
& Beauty Suppliers
Association) has provided
links to manufacturers,
distributors and
wholesalers who
supply PPE.
© NHBF 2020 11• Don’t serve your usual snacks and
drinks to clients. A supply of water
should be available, preferably from
a water cooler with disposable cups
or bottled water. Encourage clients
to serve themselves. If you hand
cups or bottles to them, sanitise
them first. Ask clients to dispose
HANDWASHING AND BASIC of cups and bottles in the bins
HYGIENE provided when they have finished.
• Thorough handwashing with soap • If possible, avoid cash and use
and hot water should be done contactless payment (or card
before and after each client, after payment - but don’t ask the client
using the bathroom, before and after to hand the card to you for insertion
eating and after touching money, into the machine).
credit cards and shared surfaces and • Clean your card machine after each
equipment (where this cannot be client if they have touched it or used
avoided). the number pad for their PIN.
• Use paper towels to turn taps on and • Email receipts and appointments,
off. rather than handing paper versions
• Sneeze or cough into tissues which to clients.
must be binned. Hands must then be • There is some evidence that the virus
immediately washed. can stay on fabrics for a few days.
• Avoid touching your face at all times, If the weather is good, encourage
especially eyes, nose and mouth, clients not to bring coats or jackets
even when wearing gloves. into the salon or barbershop as it will
be difficult to store these hygienically
• Make sure staff have their own wipes
and passing coats between clients
or sanitising spray for their work
and staff increases contact. If clients
areas, equipment and trolleys.
do bring in outerwear you could ask
• Avoid sharing equipment between them to place it on an empty chair
team members, for example, hair during their appointment and clean
dryers. the chair afterwards. Alternatively,
• Restrict employee use of mobile you could ask them to hang up their
phones as they can be a source of coat themselves – but ensure it will
infection. not be next to any other clothes or
• Clients should be encouraged to use items. After the appointment clean
hand sanitiser or wash their hands the hanger and any other surfaces
on entering the salon. the client or their clothing has been
in contact with.
© NHBF 2020 12TIPS
Ask your clients not to hand over
cash tips to your employees. Your
• Allow at least two metres between
employees can:
workstations. This may mean
• Provide a slotted container for tips. removing chairs from the salon/
They should regularly clean the barbershop floor or taping them
container and (to be on the safe off and using ‘not in use’ signs.
side) the money when they empty NHBF Members can download free
it. Hands should be washed after signage. (Coming soon)
handling the jar or the money in it.
• Mark out two metre distances on
• Ask clients to add tips to their your salon/barbershop floor to keep
contactless/card payment. (Please clients apart, for example at the
note: this will affect how tips have to reception desk.
be dealt with from a tax and National
• If possible, install temporary Perspex
Insurance point of view). Download
screens at the reception desk,
our Member-only fact sheet on
between workstations and at nail
tipping for more information.
stations.
SOCIAL DISTANCING • Consider taking payments and
It is likely that social distancing will making future appointments at the
be recommended until further notice. workstation to avoid crowding at
Clients will be used to social distancing reception.
and may feel uncomfortable if they are • If possible, have a one-way system
too close to other people. for entry and exit.
Ensuring social distancing will probably • Ask clients not to bring friends or
mean you will need to have fewer family into the salon or barbershop
clients in your salon or barbershop at with them.
any one time.
• Use ‘no touch’ greetings with clients
There are a number of steps you can – keep your distance as much as
take to support social distancing. For possible. Standing side-to-side is
example, you can: better than facing each other.
• Ask clients to stay away if they have • Only offer pre-booked services/
any symptoms of coronavirus, feel treatments via phone or online (no
unwell or live with someone who walk-ins). Make sure this instruction
is unwell. Include this instruction in is clear on your website and on
your appointment reminders and put social media, and when you first
a notice on your door. Assure clients contact clients to tell them you are
you will not charge for cancelled reopening.
appointments due to ill-health.
© NHBF 2020 13• Barbershops and walk-in salons:
where walking in and waiting are
the norm you could try swapping to
appointments only (to be made by
phone) or offer timed tickets (with • Consider introducing staggered
clean hands!) and ask the client to arrival times for staff to reduce the
come back at their allotted time. number of people in your salon or
Keep names and contact details for barbershop at any one time. NHBF
walk-in clients in case they need to Members can download our ‘back
be traced to help control the spread to business employment law guide’.
of the virus. (Coming soon)
• Avoid face-to-face discussions with • Keep team members apart from each
clients. Discussions about cut, colour other as much as possible. Consider
and treatments should be made via holding team meetings online.
the mirror while standing behind the
client and kept to a minimum. You
• Remind employees to maintain
social distancing if they leave your
can lower the risk of infection if you
salon or barbershop during the day.
stand or sit side-to-side rather than
Encourage them to stay on-site for
facing people.
their shift.
• Consider offering online
• Minimise person-to-person contact
consultations to reduce the
when accepting deliveries.
appointment time. This could
be done before your salon or • If possible, open up extra rooms or
barbershop is fully open for floors to make more space if you
business. This also gives you an have any that are not normally
opportunity to talk to clients about in use.
safety measures you’re taking to
protect them and your team and
to establish if an allergy alert test is
needed.
• Try to maintain social distancing in
corridors, on stairs, and at exit and
entry points.
• Restrict the number of people
allowed in the staffroom at the same
time.
• Stagger break times and use
outdoor space for breaks if available.
© NHBF 2020 14PERSONAL PROTECTIVE EQUIPMENT
(PPE)
Use of the following PPE should be
considered and may be a government Face-coverings are not intended
requirement when salons and to help the wearer, but to protect
barbershops reopen (we are waiting to against inadvertent transmission
hear). Aprons and gloves would need of the disease to others if you have
to be replaced after each client. Some coronavirus but don’t have any
PPE may be reusable. Always follow the symptoms.
manufacturer’s instructions on how to A face covering is not the same as
use reusable PPE safely. a face mask such as the surgical
Please note: it is the employer’s masks or respirators used by
responsibility to provide and pay for healthcare and other workers. These
PPE for their employees. PPE supplies must continue to be
reserved for those who need it.
Face-coverings should not be used
by children under the age of two,
This is the latest government advice
or those who may find it difficult to
about face-coverings/face masks
manage them correctly, for example
published on 11 May 2020:
primary age children or those with
People should aim to wear a face- respiratory conditions.
covering in enclosed spaces where
It is important to use face-coverings
social distancing is not always
properly and wash your hands
possible and they come into contact
before putting them on and after
with others that they do not normally
taking them off.
meet.
Change your face covering daily or if
Homemade cloth face-coverings can
it becomes damp or you’ve touched
help reduce the risk of transmission
it.
in some circumstances. You can
make your own face coverings.
The key requirement is that they
should cover your mouth and nose.
The government has provided
instructions on how to make face-
coverings.
© NHBF 2020 15For stylists, barbers and beauty
therapists:
• Disposable face-coverings. If
disposable face-coverings are
unavailable, washable fabric face-
coverings are a suitable option.
Social distancing and frequent
handwashing may be more effective.
• Disposable gloves (not latex).
• Disposable gowns or aprons
(depending on the service or
treatment provided).
• Disposable towels (recommended).
• If cotton towels are used, they must
be used once only before washing
thoroughly in a high-temperature
wash (at least 60°C). Used towels
must be stored well away from clean
towels.
• Use single-use tools wherever
possible.
• Any tools used more than once must
be cleaned thoroughly or sterilised
after each use.
• There is some evidence that the
virus can stay on fabrics for a few
days. Have a ‘single wear’ policy for
salon clothing or uniforms, so they
are washed and replaced each day.
Uniforms should not be worn on the
way to or from work.
For clients:
• Face-coverings. (In particular, to be
worn when at the backwash facing
up towards the shampooist.)
• Disposable gowns, towels and neck
protectors.
In addition, always follow the correct
cleaning procedures in your salon
or barbershop as advised by the
government.
© NHBF 2020 16Home appointments
We strongly recommend that you do
not offer hairdressing, barbering or
beauty treatments to clients at their
home: • Make sure your prices are right – you
may have to consider raising them.
• Your salon/barbershop insurance will Read our blog post. NHBF Members
not cover you. can also download our in-depth
• You will be breaking social guide on prices and profitability
distancing rules and could be fined. • Boost your retail sales: read our blog
• You will be working in an post and get retail savvy.
environment where you have no • Discover no-cost and low-cost
control over safety or hygiene. ideas for marketing your business:
• Moving from one home to another download our Member-only guide.
increases your risk of catching or (Coming soon)
spreading the virus. Unfortunately, some salons and
barbershops may have to consider
Taking financial making staff redundant or reducing
control staff hours. Always get legal advice
before taking any action. NHBF
Many salons and barbershops will be Members have access to our free
facing a tricky financial future as they 24/7 legal helpline and can download
start to rebuild their businesses. Try to our Member-only back to business
stay positive and take steps to get back employment law guide. (Coming soon)
on track. For example:
• Get some expert business coaching:
NHBF can request a free 15-minute
business coaching phone call every
year and can also take advantage of
special fixed-rate coaching support
on an ongoing basis.
• It’s now more vital than ever to take
control of your cash flow. Find out
how to get cash flow confidence for
your salon or barbershop.
© NHBF 2020 17Chair, space and room
renters
Chair, space and room renters are PAYING THE RENT
self-employed and run their own
Chair, space and room renters may
businesses. However:
initially be earning less than usual
• Although chair renters are not due to health & safety restrictions in
employees, salon and barbershop the salon or barbershop. Renters may
owners have some health and also still owe rent from when the salon
safety responsibilities, especially in or barbershop was closed due to
a situation where protecting public lockdown.
safety is important. They will have The chair/space/room renter and salon/
to ensure that renters know what barbershop owner should, therefore,
restrictions they are putting in place try to come to an agreement about
and that renters must do the same. making current rent payments and
• Salon and barbershop owners must paying back what is owed.
tell their renters in writing that they
must not come into work if they have It is advisable to be fair and flexible
coronavirus symptoms, are unwell, or – it may be very difficult for the chair/
if anyone they live with is unwell. space/room renter to pay all the rent
• Chair, space and room renters have back in one lump sum, and presumably,
a responsibility not to go into work if in most cases, both parties will want
they are unwell or live with someone the relationship to continue and be
who is unwell. successful - salons and barbershops
will be very busy when they re-open,
• Chair, space and room renters so it’s in everyone’s best interest to
will have to provide their own PPE negotiate and find a way forward.
(personal protective equipment).
The salon or barbershop they
work in can require this as long
as it is a reasonable requirement NHBF Members
when considering the risks of have access to
not using PPE. It is likely that this our free 24/7 legal
would be considered a reasonable helpline for advice on
requirement. commercial issues
including chair, space
and room renting
© NHBF 2020 18Employment issues
Always get legal advice if you are
unsure about any employment issue.
NHBF Members have access to our free
24/7 legal helpline.
NHBF Members can also download
our back to business guide about
employment law. (Coming soon.)
Back to business
resources
TEMPLATES - COMING SOON
• Salon/barbershops notices
including:
-- Wash your hands.
-- Please don’t touch.
-- Workstation not in use.
-- Please pay using contactless.
-- Client information and posters.
-- Staff information and posters.
-- Visual reminders about social
distancing and basic hygiene.
• Risk assessments:
-- Salon/barbershop reopening.
-- Reopening empty premises.
-- Daily checklist when open.
• Email/letter to employees about
reopening. Always get
• Email/letter to employees about legal advice if you
coming off furlough. are unsure about any
• Client communications about
employment issue.
reopening including email messages NHBF Members have
and social media. access to our free 24/7
legal helpline.
• Cleaning schedule.
© NHBF 2020 19TRAINING
• Business coaching: NHBF Members
can request a free 15-minute
MEMBER-ONLY GUIDES business coaching phone call every
year and can also take advantage of
Reopening guide: employment law special fixed-rate coaching support
for salons and barbershops. (Coming on an ongoing basis.
soon)
• The NHBF has a programme of
Discover no-cost and low-cost ideas webinars on topics which are
for marketing your business. (Coming relevant for salon and barbershops
soon) owners who are working on
Take control of your finances, prices, rebuilding their business.
wages and profits. • You could also consider providing
training on hygiene, infection control
FACT SHEET
and salon/barbershop cleanliness.
Download our fact sheet on how to For example, Renscene Ltd offers a
handle tips and comply with tax and free one-hour course for salons, spas
National Insurance laws. and barbershops relating specifically
to coronavirus.
BLOG POSTS
• Calculating annual leave. (Coming
soon)
NHBF
• Cash flow confidence for your salon
CORONAVIRUS
or barbershop.
INFORMATION HUB
• Prices, retail and profits.
Find all the latest
• Make your salon and barbershop
information about
staff retail savvy.
coronavirus and how
• New employment law for 2020. it may affect your
• Allergy alert testing. business.
© NHBF 2020 20How the NHBF can help
Check out our other guides on all
aspects of running a hair, barbering or
beauty business at
www.nhbf.co.uk/guides
Guides
• Absence management
• Advertising law
• Allergy alert testing
• Allergy alert testing & sensitivity checks
• Apprenticeships
• Becoming a training provider
• Business finance
• Card payment processing
• Chair renting
• Client experience
• Complaints
• Consumer law
• Franchising
• Health and safety (part of kit)
• Hiring a manager
• Managing performance
• Marketing your salon
• National Minimum Wages
• No-shows and late cancellations
• Pensions
• Prices, wages and profit
• Recruiting and employing people
Quote
• Salon fit-out
CVGUIDE25
• Salon software
to receive £25 off
• Self-employment your membership
• Selling your business
• Start-up guides
© NHBF 2020 21Please
note:
This guide offers
information and
guidance only and is
correct at the time of
writing. Always get legal
and professional
advice.
THE NHBF IS HERE
FOR YOU:
As a Member you’ll
always have someone to
turn to for help, information
NHBF
and advice. This includes free
One Abbey Court,
practical support and guidance for Fraser Road,
managing people and running your Priory Business Park,
business, crucial 24/7 legal lifeline, free Bedford MK44 3WH
treatment room/area renting agreements,
Phone: 01234 831965
valuable discounts on business essentials
Email: enquiries@nhbf.co.uk
including insurance and free 24/7 commercial Web: www.nhbf.co.uk
law support.
Find out more: www.nhbf.co.uk
© National Hair & Beauty Federation (NHBF) Limited 2020You can also read
