Remote Maintenance, Support, Home Offi ce and Presentations - The friendly All-In-One solution for
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More than
10 0 million
users
The friendly All-In-One solution for
Remote Maintenance, Support,
Home Office and Presentations
Simple, fast and secure over the Internet
1
Simple and fast
over the Internet
Control any computer remotely or share your desktop!
The All-In-One solution for any application
While most competitors offer different packages for spontaneous support,
server administration, home office, presentations, meetings, online
training and teamwork, TeamViewer combines all of these modules in a
single, extremely affordable application. You can also find further details in
our meeting brochure or on www.teamviewer.com.
Smooth operation – even behind firewalls
The biggest problems in using remote maintenance software are
generally caused by firewalls, disabled ports and NAT routers for local IP
addresses. When you use TeamViewer, these problems no longer exist:
TeamViewer finds your partner even through firewalls.
More than 100,000,000 users all
Highest security standards
over the world rely on TeamViewer!
When will you join? TeamViewer is a very secure solution for remote maintenance. Your
connections utilize completely secured data channels featuring 1024-bit
RSA key exchange and 256-bit AES session encoding.
Spontaneous support
Much more than competitively priced
Server administration
TeamViewer‘s pricing is unbeatable. It is sold as an inclusive standalone
Remote access of unattended
package for a permanent use of the purchased licence. There are no
computers or servers
monthly or hidden costs, such as service contracts.
Home office / remote office
File transfer over the Internet Simple to install and use
VPN Neither an installation nor administrator rights are required by the
customer; your customer merely runs a small program and you are ready
Teamwork
to go.
Presentations / meetings
2
Spontaneous Support
with TeamViewer
You want to provide support effortlessly? We show you how.
What you do
1 Download TeamViewer to your computer. The full version is
required to be able to control remote computers. You install
it by following the instructions of the installation routine and
subsequently starting TeamViewer.
What your partner does
2 Ask your partner at the remote computer to download TeamViewer QuickSupport and
to start it. TeamViewer QuickSupport does not have to be installed and can be executed
even without Windows administrator rights.
Establishing a connection
3 Ask your partner for the TeamViewer ID (see image on right). Enter it in the “Partner ID“
field. Click on “Connect to partner“ and enter the partner‘s password in the next dialog to
establish the connection.
Control the remote computer as if you were sitting directly Spontaneously change the direction at any time if you
in front of it. This includes the dialogs from the user want to present your local computer to your customers.
accounts control of Windows 7®, Vista and Server 2008.
Use TeamViewer Manager as the basis for billing your
Conveniently transfer files from or to the remote services. The time and duration of all connections are
computer – easily via drag & drop. automatically logged.
Show your corporate design! Offer your own TeamViewer You spend a lot of time on the road? Use TeamViewer
module on your website – together with your company Portable, the web-based version or the TeamViewer apps
logo. to help your customers!
3
Server Administration & Remote Office
Around the clock
24/7 access to your computers!
Save 100 % with every additional host!
Customary in the market: If you install TeamViewer: If you licensed
hosts on remote computers that you TeamViewer, you can install any number
want to reach on a permanent basis, of hosts and connect with them –
additional costs are generally incurred. without additional costs!
Windows system service: Install TeamViewer as a Online status: Manage computers in the TeamViewer
Windows® system service and access remote computers computers & contacts list so that you can see at any time
directly after starting Windows and before the Windows which ones of your computers are online.
login.
Black screen: Deactivate the monitor display and control on
Remote reboot: Restart computers remotely – even in safe the remote computer during your TeamViewer session, e.g.
mode. when using remote office.
MSI package: Operating a larger network? Then you can Windows® authentication: Use Windows logins as an
distribute TeamViewer Host in your domains using our MSI alternative to log into the remote computer.
package.
4
Presentations, Meetings & Teamwork
Visualize your ideas!
Save up your travel costs and time!
Video: Simplify the communication in Voice over IP: Use Voice over IP to
meetings and create a relationship with communicate with one another.
customers via the video function.
Application selection: Select the
Conference call: Want to present application you want to demonstrate
your ideas and call several participants to your presentation participants. This
at different locations at the same time? reduces your message to the essential
TeamViewer offers an easy and information and no confidential
inexpensive solution. information (e.g. your e-mail software) is
being transmitted.
Computers & contacts list: In the
TeamViewer computers & contacts list, QuickConnect: Easily start a
you can always see which one of your TeamViewer connection directly from
contacts is accessible at any given time within the software with which you are
– one click with the mouse and you are currently working to present its image.
connected. Extensive Instant Messaging
on a business level rounds off the team
package.
5
International Top Companies
trust TeamViewer
Maximum security and excellent quality
Secure!
TeamViewer offers you the best possible quality –
namely online banking quality. RSA Public/Private
Key Exchange and AES-256 Session Encoding
ensure that absolutely no one can view your
session data. With every start of TeamViewer,
a new dynamic session password is being
generated which prevents any permanent access
for the application Spontaneous Support.
Excellent quality and speed!
Worldwide distributed routing servers in combination with intelligent
routing via local servers make TeamViewer very fast in international use.
In many cases, the intelligent connection implements direct and fast
point-to-point connections. Our redundant high-availability network with
24/7 monitoring ensures very high reliability.
Certified!
Qualitäts-Siegel
Bundesverband der
IT-Sachverständigen
und Gutachter e.V.
6
Excellent Software
at fair prices
You pay only once for permanent use of your license!
TeamViewer combines applications such as remote And the best of all: A single purchase with permanent use
maintenance, support, teamwork, home office, online and no update requirements. Decide for yourself without
meetings and presentations in a single software. any risks, because you will have a 7-day money-back
guarantee.
Licensing models Business Premium Corporate
One-time purchase price for long-term use of the purchased license
All-In-One: Support, remote maintenance, home office, teamwork,
presentations and online meetings combined in a single software
For Windows, Mac, Linux, iOS and Android –
incl. cross-platform connections
TeamViewer account with computers & contacts list
Communication tools: VoIP, video, chat, teleconferencing, etc.
File transfer and real VPN channel
Works properly behind firewalls and routers
24/7 remote maintenance of unattended computers / servers
Installation on server operating systems
Multilanguage: TeamViewer is available in more than 30 languages
Customer module does not require installation and can be
individually customized free of charge
Number of licensed workstations from which remote control 1 (expandable
unlimited unlimited
sessions can be run installations)
3 (expandable
Channels: Number of simultaneous remote control sessions 1 1
channels)
Number of hosts unlimited unlimited unlimited
Outstanding high performance through multichannel routing
Includes TeamViewer Manager, Web Connector, Portable
Includes TeamViewer MSI Package
Priority Support (12 months)
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TeamViewer overview
Scope of performance
Just compare and see for yourself TeamViewer´s range of
features and performance.
General Features • Black-screen function: switch the Meetings / Presentations
remote computer monitor dark, e.g.
• A complete solution for all if you do not want anyone to watch • Schedule and organize meetings
scenarios: a single software for while you are accessing your office
• Integration of the meeting dates into
support, administration, meetings, PC.
Outlook
presentations, teamwork, home • Changing sides: simply reverse the
• Send invitations with corresponding
office, and training purposes in real viewing direction during an on-going
session data via your email client -
time session.
easy participation
• For Windows, Mac, Linux, iOS and • Drag & drop functionality for file
• Starting meetings is possible even
Android systems, incl. cross platform transfers - in both direction, to any
without participants - for optimal
connections desired location
preparation
• Works without configuration, even • Comprehensive file manager for the
• Meeting can be started with a click;
through firewalls and proxy servers file transfer to and from the remote
simple and spontaneous
• Simple management of your computer (including resume function)
• Detailed rights management:
connection partners via your • Restart of the remote computer and
differentiate between presenter,
computers & contacts list with simple subsequent automatic reconnection -
organizer and participants; presenter’s
1-click connections even in safe mode
role can be changed during a meeting.
• The presence display in your • Remote update possible (update
• All meeting participants can
computers & contacts list indicates TeamViewer version remotely) -
communicate with each other
which of your computers and contacts including automatic reconnection
interactively via VoIP, video, telephone
are currently online and available • Multi-Monitor Support - flexible conference, and chat
• Instant messaging functionality in the navigation between multiple monitors.
• Whiteboard for spontaneous drawings
computers & contacts list - including Display multiple remote screens
during presentations, including several
group chat and offline messaging simultaneously on your local screens
shapes, pens, markers and speech
(e.g. 2 windows for 2 monitors).
• Terminal server support bubble, as well as the option of saving
• Record remote sessions as videos, screenshots
including AVI format converter
• Make documents available for
• Free scaling of remote control window download during a meeting
Remote Control • Save individual connection settings • Interaction between participants can
for all future connections to the same be individually set
• Installation as system service possible computers by group, contact or
at no additional costs, thereby • Individually select the applications you
computer
allowing 24/7 access to destination want to share
• Integrated screenshot feature within
computers. Example: remote server • An image of your local screen shows
the remote control session
maintenance or administration you what your participants are
• View system information of the actually seeing during meetings and
• Direct LAN connections possible remote computer
via TCP/IP even without an Internet presentations.
connection • Participants can also take part in
• Transfer of special keys (e.g. meetings from their iOS or Android
Ctrl+Alt+Del) device.
• Synchronization of clipboard • Viewing presentations / training
sessions in the browser without
• Supports UAC (user account control) installing software (pure HTML and
• Including a true VPN (virtual private Flash) is also possible
network) channel – in addition to the
pure desktop sharing
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Modules • Permanent and distinct computer- • TeamViewer has been released for
related IDs for remote control use at the banking locations based
• Customer modules (QuickSupport, sessions (just like phone numbers; on the security testing by Fiducia IT
QuickJoin) can be used without they do not change with every phone AG and GAD eG.
installation, no administrator rights call either)
are required • Session-related IDs for meetings,
• Link the customer module to plan and execute computer- Availability
(QuickSupport) with your computers independent meetings
& contacts list: your partners appears • Optional QuickConnect button in all • Redundant, distributed high-
in your computers & contacts list Microsoft windows, to enable them availability network
after opening the customer module, for spontaneous presentations and • Due to many million installations,
and you can connect to them without teamwork. possible problems show up
exchanging ID and password. • International keyboard support immediately and can therefore be
• Exchange chat messages via the corrected immediately.
• A user interface that is clearly
customer module (QuickSupport), arranged, simple and quick to • 24/7 monitoring of all critical
even before a connection is operate components
established. Your customers can
thereby, e.g. report problems • User manual and online help
immediately without needing to • Ideal for international use (available in
contact you via telephone. more than 30 languages)
Investment security
• User-defined exclusion of liability
(disclaimer) possible in the customer • Lifetime licenses – use is possible
module (QuickSupport), which without time restrictions
the partner must accept prior to a Performance • Guarantee of satisfaction of 7 days
connection
• In many cases, intelligent connection • Internationally and nationally
• Separate customer module renowned customers
(QuickJoin) for online presentations enables direct and very fast point-to-
and meetings for easy use point connections.
• Permanent access to unattended • Worldwide distributed routing
computers/servers (use the free servers make TeamViewer very fast
TeamViewer host module). in international use. Costs / licensing model
• The customer modules • Intelligent routing via the closest • You can support as many customer
(QuickSupport, QuickJoin, Host) can server using geolocalization computers or servers as you like with
be visually modified • Connections are even possible in one license. Hosts do not incur any
• Web Connector - do you have to slow environments (ISDN, modem) costs.
carry out critical tasks while you are • Display quality and color depth with • Only one party in a connection
on the road (e.g. from the hotel or intelligent automatic mode requires a license, i.e. in a home
an Internet café while on vacation)? office use scenario, the licensed
Simply control remote computers via office computer can be accessed by
the web browser without software any computer you want to use.
installation (pure HTML and Flash). • Single payment: no ongoing costs
• Portable version: bring your
Security represent an unrivaled attractive
personally-configured TeamViewer • Automatically changing random solution.
along and call up the software, e.g. passwords allow secure on-time • Fair update prices for major release
directly from a USB stick at any access changes of main versions - without
computer. any pressure to upgrade to the new
• Security in home banking quality
• TeamViewer Manager – the database (SSL): RSA public/private key version
application offers extensive options exchange and AES 256-bit session • Free telephone support for license
for partner management and session encoding holders
logging – e.g. for your invoicing.
• Program options can be protected • Delivery of the license key directly
• Easy distribution of the software and with a password or changes can be upon ordering - payment by credit
the settings in the domain network explicitly reserved for administrators card, PayPal, invoice or check
with the TeamViewer MSI package only.
• Blocking unwanted access via the
blacklist, explicit permission is
possible via the whitelist
Usability • Security-oriented company, certified Friendly
in accordance with the Quality
• Start and use it directly, without • Telephone consultation and
Management Standard DIN EN ISO
configuration support via competent TeamViewer
9001
• Automatic detection of the proxy employees, no call centers, no
• Quality seal of the Federal aggressive sales
configuration/proxy script readouts
Association of IT Experts and
• In case of a temporary network • Keep-it-simple approach - user-
Consultants (Bundesverbandes der
failure, you do not have to call friendly software management
IT-Sachverständigen und Gutachter
up your customer again since e.V.) (maximum point score) • Fair price model, incl. right of return
the connection is automatically • Test the software for free, without
• Software is uniquely identifiable
reestablished. giving any information.
using code signing from VeriSign
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USA / Canada
Telephone +1 800 951 4573
UK
Telephone +44 (0)20 809 97265
Australia
Telephone +61 (0) 8 7325 6900
Germany
Telephone +49 (0) 7161 60692 50
E-mail sales@teamviewer.com
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Experience TeamViewer live
It only takes two minutes ...
Call us – we will gladly establish a TeamViewer connection with you
and in two minutes you will know what our software can do for you!
Telephone +1 800 951 4573
Or order TeamViewer from our website on account
with a full 7-day money-back guarantee.
www.teamviewer.com
Address: TeamViewer GmbH | Kuhnbergstr. 16 | 73037 Goeppingen | Germany
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