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Apply now to experience how we winter on famil in New Zealand
If you want to experience how we winter in New Zealand, register your interest, complete the
This is how we Winter Learning Bite and sell trans-Tasman Virgin Australia flights between
24 Feb – 5 April 2020. Let’s go to the snow!

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www.traveldaily.com.au
                                                                                                                 Friday 28th February 2020

                                   Fly365 questions swirling
                                     QUESTIONS about the final         mutual advice on accessing credit
                                   weeks and months of operation       card chargebacks, which are
                                   of OTA Fly365.com continue          expected to resolve the majority
                                   to mount, with the company          of consumer claims.
                                   seeming to have allegedly taken       However experiences related
                                   advantage of extended ticketing     by Fly365 customers also confirm
                                   time limits on higher class fares   what appears to be a clear
                                   to delay payment to airlines.       pattern of strange conduct, with
                                     Posts overnight on a Facebook     many online bookings not even
                                   group established to support        actually confirmed with airlines
                                   the thousands of people who         and clients only holding Fly365
                                   are currently out of pocket have    invoices rather than any airline            Economy Class - Global Fares
                                   highlighted the unusual practice,   confirmations.
               w                   which saw Fly365.com make
                                   bookings in Y class - the most
                                                                         The collapsed company is now
                                                                       in the hands of Nic Raja from               Europe
                                   expensive Economy tickets - even    Rogers & Carson, who noted that
                                                                                                                   from

                                                                                                                         1,798*
                                   though customers were paying        the Liquidator has not cancelled

                                                                                                                   $
                                   the prices of significantly less    any flights “and is actively
                                   expensive Q class fares.            taking steps to minimise the
                                     Y class tickets can be held for   risk of agencies and/or airlines
                                   up to 30 days without payment,      cancelling or causing disruptions
                                                                                                                    Sell now for your chance to
                                   meaning customers with these        to flights of those customers”.
                                                                                                                    WIN a trip for 2 to Europe!
                                   bookings were able to check their
                                   reservation online even though       Today’s issue of TD
                                   Fly365 had allegedly not actually                                                     Fare Details
                                                                          Travel Daily today has seven
                                   passed the money on.
                                                                        pages of news and photos, a                Valid from
                                     Moreover Y class bookings can
                                                                        front cover wrap for Tourism               28.02.2020 to 31.12.2020
                                   be rebooked each month to keep
                                                                        New Zealand, plus full pages               for travel from
                                   them live, “so Fly365 could have                                                28.02.2020 to 31.12.2020
                                                                        from:
                                   been doing this for months!”
                                                                          • Hurtigruten                            *Travel via SYD to JFK, subject to availability,
                                   according to one commenter.
                                                                          • Travel Trade Recruitment               inclusive of YQ, fares exclude taxes, fees
                                     The group, which now has more                                                 and surcharges.
                                                                          • Hamilton Island
                                   than 2,500 members, is providing

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Travel Daily       e info@traveldaily.com.au             t 1300 799 220              w www.traveldaily.com.au                                           page 1
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Cruise Through

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                                      Friday 28th February 2020                                         NEW destination for 2020!

THL sees bushfire rebound                                                  Sapphire’s surge
                                                                             THE launch of Princess Cruises’
  NEW Zealand-listed tour,            launched small group tours           winter program featuring the
activity and motorhome group          product had experienced “strong      redeployed Sapphire Princess has
Tourism Holdings Limited (THL)        demand and forward bookings”.                                                     on location from
                                                                           been met with “unprecedented
says it has already experienced         Webster confirmed a market         interest” from agents, so much so      Gold Coast, QLD
a rebound in forward bookings         update earlier this month which      the line’s booking engine POLAR
from long-haul markets, after an      factored in a forecast reduction     struggled to keep pace.                Today’s issue of TD is coming
initial dip in late Jan and Feb due   in Chinese inbound visitors            Princess Cruises’ Director             to you courtesy of MTA -
to the Australian bushfires.          from Feb-Apr 2020 due to the         of Sales and Marketing Nick            Mobile Travel Agents, which is
  THL today released its first-half   COVID-19 containment measures.                                              hosting its annual conference
                                                                           Ferguson said the spike in
result, with net profit down 25%        “The global situation with                                                        this weekend.
                                                                           booking queries was greater than
to NZ$13.1 million, reflecting        COVID-19 continues to remain         any previous program release.          TODAY, MTA delegates have
tough market conditions in the        uncertain, however at this stage       “We want to thank all our trade      arrived at Hope Island on the
USA vehicle sales market.             we do not consider there to          partners for their valued support      Gold Coast for the beginning of
  Revenue for the period was flat     be any additional information                                               the group’s 2020 conference.
                                                                           and patience...however we’re
at NZ$207m, with THL’s brands         that causes any change to our                                                 Hosted at the
                                                                           pleased to see that confidence
including campervan operations        assumptions,” he said.                                                      InterContinental Sanctuary
                                                                           in cruising remains strong in our      Cove, the 20th anniversary
Maui, Britz, Road Bear, Mighty,         There were initial concerns        market,” he said.
Just Go and El Monte along            about a spate of cancellations                                              conference opened in the
                                                                             For more info, CLICK HERE.           morning with a delicious
with NZ-based attractions Kiwi        earlier this year amid global
                                                                                                                  grazing lunch for attendees,
Experience, Waitomo Glowworm          media coverage of the Australian
                                                                                                                  before formalities kicked off.
Caves, Ruakuri Cave, Aranui Cave      bushfires, which did cause a drop    NZ famil adventures                      Tonight, the Welcome Beach
and Black Water Rafting Co.           in long-haul forward bookings.        WINTER famils in NZ are on            Party will ring in the lighter side
  CEO Grant Webster said the first      “We have since experienced a       offer for agents who sell trans-       of the weekend, as agents and
half of the financial year had seen   rebound and do not expect the        Tasman Virgin Australia flights        other delegates let their hair
lower visitor numbers for both        impact to be material to the total   between 24 Feb and 05 Apr.             down for what is sure to be a
Waitomo and Kiwi Experience,          business in the remainder of this     See cover page for more details.      fun and informative weekend.
while the company’s recently          financial year,” he said.

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Travel Daily       e info@traveldaily.com.au                t 1300 799 220              w www.traveldaily.com.au                             page 2
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Jordan & Oman
                                                                             22 DAYS
                                                                             ALL INCLUSIVE                                           WORLDWIDE
                                                                                                                                     ESCORTED
                                                                             DEPARTS 11 OCT 2020
                                                                                                                                     TOURS
                                                                                                                                   AFRICA | ASIA | CENTRAL ASIA
                                                                                                                                     EUROPE | LATIN AMERICA
                                                                                                                                   MIDDLE EAST | RAIL JOURNEYS

                                                                                                                                   1300 856 661
                                      Friday 28th February 2020              traveldirectors.com.au                                MORE INFO
 Get into the Greek                   Trafalgar COVID-19 waiver
   TOMORROW is the last day                                                                                                  Window
 for TD readers to score a chance       THE Travel Corporation’s              “With the constant changes
 to win an eight-night holiday        Trafalgar and Costsaver brands        and travel updates, we want to                   Seat
 in Greece, courtesy of Luxury        this morning released a new           provide a way for our valued
 Greece Collection, a division of     commercial policy, providing          agent partners to alleviate their      MUCH to the chagrin of the
 Greece & Mediterranean Travel        more flexible cancellation terms      clients’ booking concerns,” said       non-milennial travelling public,
 Centre.                              “in recognition of the current        Trafalgar MD Jason Wolff.              Instagram is now a heavy
   See page seven for more details.   trading conditions”.                    He said the company knows            influencer on where people
                                        Effective immediately, guests on    travel agents are working harder       plan to visit.
                                      all Trafalgar and Costsaver trips     than ever and still have guests          Vanity plate firm Click4Reg
                                      departing on or after 01 Apr 2020     wanting to travel “but also need       recently decided to investigate
                                      will have cancellation penalties      additional comfort and flexibility     what the most “Instagrammed”
                                      waived until 30 days prior to         to secure their trip”.                 road trips in the world were,
                                      departure, allowing passengers to                                            with US Route 66 coming in first
                                      change their dates or travel to a                                            place, with 1,708,620 tags of
  Christmas in the                    different destination.
                                                                            Airline loyalty tie-up                 #route66 and #route66roadtrip.
  Holy Land Tour                        The offer applies to land             LATAM Airlines and Delta Air
                                                                            Lines will offer reciprocal frequent
                                                                                                                     Finishing a distant, but proud
                                                                                                                   second, was Victoria’s Great
                                      bookings only, and also excludes
                                      European trips featuring the 2020     flyer benefits under a new loyalty     Ocean Road, scoring 1,291,178
   •   7 nights accommodation         Oberammergau Passion Play.            program agreement.                     hashtags.
   •   Midnight mass in Bethlehem                                             Beginning Apr, LATAM Pass              The United States registered
   •   Christmas day in Jerusalem                                           members will be able to earn and       three of the top 15 road trips,
   •   & so much more
                                      Shangri-La extends                    redeem miles on Delta flights,         with Norway also scoring two
                                        SHANGRI-LA Group has                while Delta SkyMiles members           on the list; Atlantic Road and
                                      extended its Golden Circle            will be able to earn and use miles     Trollstigen.
                                      Program tier status to Diamond        on LATAM flights.                        Interestingly, Boliva’s Death
                                      and Jade Golden Circle members          Delta has acquired a 20% equity      Road finished in fourth spot,
                                      to 31 Dec in the wake of the          stake in LATAM (TD 03 Jan).            despite its high-risk status.
                                      ongoing travel disruption caused
                                      by COVID-19.
                                        Shangri-La Group has also
                                      extended its cancellation waiver
                                      through to 31 Mar.

                                      Hamilton Is hiring                                           DISCOVER TRUE INDEPENDENCE
                                        HAMILTON Island is seeking a
                                      number of new staff members to                                    We invite you to join Managing Director
                                      join its growing team.                                           David Brandon for a confidential chat via
            VIEW TOUR
                                        An International Accounts                                  private appointment in Sydney on Tues 3 March.
                                      Manager and a Recruitment
                                      Specialist are both currently being
          1300 661 666                sought - for further information,                         Call 0429 831 400 or email david@savenio.com.au
  info@greecemedtravel.com.au         see the back page.

 ive Small
p Tours
 Travel Daily        e info@traveldaily.com.au               t 1300 799 220               w www.traveldaily.com.au                               page 3
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Intrepid links with WWF

                                       Friday 28th February 2020

Hotels in Asia feel pinch
  HOTEL occupancy throughout           region, Jesper Palmqvist.
Asia continues to show signs             “With so much dependence
of distress in the wake of the         on Chinese arrivals, it was
coronavirus, according to figures      anticipated that key markets
released by STR this week.             around the region would see
  Macao saw the steepest               a negative impact from the              INTREPID Travel has announced     Antarctic Giants project over the
occupancy decline, plunging from       coronavirus outbreak,” Palmqvist      a partnership with WWF-Australia    next two years, with the data
96% to just 3% within six weeks,       explained.                            to introduce the new Giants of      from the project to be used to
from 06 Jan to 16 Feb, with luxury       “In certain markets, we saw         Antarctica expedition on Ocean      develop a conservation policy.
casino resort Wynn Macao losing        an almost immediate decline in        Endeavour voyages in 2021/22.         MEANWHILE, WWF’s Senior
around US$2.5 million a day.           occupancy levels in the early days      The 11-day expedition will        Manager for the Antarctica
   The significant fall was brought    of Feb.                               give guests the opportunity to      Program, Chris Johnson, has
on by the 15-day shutdown of             “The impact will likely continue    learn about whale migration,        signed on to speak at Travel
casinos in the region, put in place    until containment is reported and     experience Zodiac excursions        Daily’s Sustainability Summit
on 04 Feb to curb the spread of        recovery begins.”                     and see wildlife such as penguins   taking place in Sydney on 22 Apr.
coronavirus.                             According to the STR’s figures,     and seals, while accompanied          To purchase tickets, CLICK HERE.
  Hotel occupancy in Hong Kong         Indonesia has felt “some”             by WWF-Australia researchers;
fell by 64%, with occupancy rates      occupancy and rate impact in          there will also be interactive
now sitting at 25%, followed           Bali, but not to the same extent      presentations delivered on board.   It’s Out There push
closely by Taiwan, which has           as other Asian regions.                 The partnership will “support       DESTINATION NSW has
fallen 59% to reach an occupancy         Thailand, on the other hand,        marine scientists in their urgent   unveiled the new It’s Out There
rate of 26%.                           has gained 4% in hotel occupancy      work to understand more about       marketing campaign, which
  These levels are in line with        rates, climbing to 58%, while         whales, as well as providing our    invites Australians to visit Broken
those seen during the 2009 global      Australia has seen an increase of     customers with the opportunity      Hill and the Central Darling region
financial crisis, according to STR’s   11% to reach rates of 73%.            to support the long-term            to experience, what it labels, “a
area director for the Asia-Pacific                                           protection of this unique           different kind of outback”.
                                                                             ecosystem,” said Intrepid Travel      It’s Out There highlights the
                                       UTracks opens 2021                    CEO James Thornton.                 region’s landscape and cultural
Let’s get tropical                       WITH many of its boat-based           Additionally, the Intrepid        features, and Indigenous culture.
  OCEANIA Cruises has unveiled         active trips sold out for 2020,       Foundation will allocate $150,000     The campaign, which targets
its collection of 2021/2022            UTracks has now opened its 2021       to WWF-Australia’s Protecting       couples aged 45 to 60 years old,
Tropics & Exotics Voyages, sailing     Bike and Boat bookings.                                                   will take the form of images and
to the Caribbean, South America,         Now available for purchase are                                          videos across digital advertising,
the South Pacific, Africa and the      itineraries such as the seven-day     Travelport achieves                 social media platforms and print
Far East.                              Scotland Coast to Coast Walk and        TRAVELPORT has achieved           editorial through to Sep.
  More than three quarters of          Barge; and the Bordeaux Bike and      level 4 NDC aggregator                “Many people have heard of
the 105 itineraries launched are       Boat, the Provence Bike and Boat      certification from the              Broken Hill, but...don’t realise
new, with 10 new port calls, such      and the Veneto Bike and Boat, all     International Air Transport         how many incredible, quirky and
as Port Arthur, Whittier, Mystery      eight days.                           Association, enabling the           diverse experiences this region
Island, Panama City, Naze,               Itineraries lead in at $1,930 per   technology company to provide       has to offer,” said Minister for
Ishinomaki, Iles des Saintes, Moji,    person, twin share - for more, call   full order management and           Jobs, Investment, Tourism and
Onahama and Otaru.                     UTracks on 1300 303 368.              servicing of an NDC booking.        Western Sydney Stuart Ayres.

 Years in industry: 25+
 Favourite Destination: Italy
 Destinations Visited: Croatia, Greece, Italy, Slovenia,
 Spain, France
 Expert Tip/s: 'When in Rome....'
 1. The best way to get around Rome is by public transport. One ticket can
 be used to get you around on buses, trams, and the Metro.
 2. When ordering coffee, pay at the cash register first then take your
 receipt to the bar... Also, do NOT sit down and drink your coffee, have a
 quick caffe at the bar - its the only way.

                           1300 665 673 info@sunislandtours.com.au

Travel Daily       e info@traveldaily.com.au                   t 1300 799 220             w www.traveldaily.com.au                         page 4
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See inside the
                                                                                                                         iconic Atlantis
                                                                                                                            The Palm in
                                                                                                                                  Dubai

                                     Friday 28th February 2020

ABC, easy as one, two, three                                               Air NZ off to a flyer
                                                                             AIR New Zealand has released           TECHNOLOGY
                                                                           its new safety video, A Journey to         UPDATE
                                                                           Safety, highlighting the impact of
                                                                           New Zealand’s biodiversity crisis     Today’s Technology
                                                                                                                 Today’s  Technology Update
                                                                                                                                      Update
                                                                           through the story of a young girl,        is
                                                                                                                     is brought to
                                                                                                                        brought to you
                                                                                                                                   you by
                                                                                                                                       by
                                                                           who transports a lost takahe to        Tramada Systems Pty. Ltd
                                                                                                                 Tramada   Systems Pty. Ltd.
                                                                           his new home - see it HERE.               Ready your rainy-day
                                                                             MEANWHILE, Air New Zealand                   activities
                                                                           is offering fares across the
                                                                           Tasman from NZ$69 until the end                          Travel
                                                                                                                                    agencies have
                                                                           of Mon, for travel from mid-Mar.                         been busily
                                                                                                                                    managing
                                                                                                                                    the impact
                                                                           LHR runway blocked                                       Covid-19 has
                                                                             THE International Air Transport                        had on their
  AFRICAN Bush Camps (ABC) will        Speaking to TD in Sydney last       Association (IATA) has said                              business. There
                                                                                                                                    will come a
accomplish the feat of opening       night, ABC Partnerships Manager       the Court of Appeal’s decision                           time when the
three new safari camps in just       Karl Parkinson said “tourism as a     to block Heathrow Airport’s           flurry of activity has quieted
over a year when the doors of its    revenue driver for both Botswana      expansion plans due to an             down. That may last a few
new flagship Khwai Leadwood          and Zimbabwe is so important,         incompatibility with the Paris        months. It is anticipated –as
opens in Botswana in Jul.            and as a business we are funding      Climate Agreement “threatens          happened following SARS–
                                                                                                                 there will be a surge of bookings
  The property will be comprised     all the NGO operations that we        tremendous damage to the UK”.         when it’s all over.
of eight tents, and follows the      operate through our foundation”.        “Our aim should be to eliminate
launch of the Nyamatusi Camp in        Parkinson also praised the          carbon, not travel...the UK Govt      Use those quiet months wisely.
the remote Mana Pools National       strong support from the trade         must show leadership [and] back       Get ready. Take the opportunity
Park in Zimbabwe in Apr last year,   in Australia, saying, “It’s a very    expansion,” IATA argued.              to get on to your “rainy-day”
                                                                                                                 activities: the value-add tasks
featuring luxury tents in a solar    important part of our business”.                                            that take ‘just a bit more time
powered camp.                          ABC is also running a Pay 5, Stay                                         if you only had it’. Like doing
  Linyanti Expeditions opened in     6 offer for package bookings -        UAE new travel rule                   a little housekeeping on your
Botswana a month later, offering     CLICK HERE for more info.               THE Federal Authority for           database, adding traveller
authentic tented experiences           Parkinson, pictured centre,         Identity and Citizenship has          interests, checking document
                                                                                                                 expiries, creating mailing lists,
between May-Oct, and                 flanked by Alisa Feillafe and Rob     temporarily suspended travel          analysing reports. And invest
specialising in walking safaris.     Gurr from Ynot Concepts.              using national identity cards of      some time in understanding
                                                                           citizens of the UAE and other Gulf    those opportunities that were in
                                                                           countries.                            the too hard pile: automation,
                                                                             The new rule, which came into       enhanced itineraries, report
                                                                                                                 creation. Join some webinars,
                                                                           effect last night, aims to counter    read the product notes,
                                                                           the outbreak of coronavirus,          experiment, and importantly,
                                                                           as six new cases were recently        be prepared for when the
                                                                           reported in the UAE, bringing         floodgates open.

                  SIGN UP FOR AFL                                          the total number of cases in the
                                                                           region up to 19.
                                                                                                                 Know that the industry
                                                                                                                 heavyweights are all behind you

                   FOOTY TIPPING                                           Fiji’s Bulanaires
                                                                                                                 right now and promoting your
                                                                                                                 value in the market (“contact
                                                                                                                 your travel agent”). Capitalise
                                                                             FIJI Airways has partnered with     on it. Own it. And prepare for
                                                                           Tourism Fiji to bring its Bulanaire   great things to come.
                                                                           campaign, first introduced in
                                                                           Mar last year (TD 20 Mar 2019),       A travel agent is a trusted
                                                                                                                 advisor, this is your time to
                                                                           on board the airline’s flights
     Prizes include flights to Dubai with Emirates                         throughout Mar and Apr.
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Travel Daily      e info@traveldaily.com.au                 t 1300 799 220               w www.traveldaily.com.au                           page 5
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Friday 28th February 2020                                                                                                                 Ma
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CORPORATE UPDATE
GBT gives its assurance                                                              CORPORATE CHATTER
  AMERICAN Express Global              that there is a need for an                                  with Peter Hosper
Business Travel (GBT) has              accommodation booking service
launched Rest Assured Solutions,       which makes following company
which will provide a suite of
accommodation services.
                                       policy an easier, clearer process,”
                                       said GBT Vice President &
                                                                                A nugget of good advice
                                                                             I CHATTED recently with an          - distribution - seems a bit
  The product aims to give travel      Regional General Manager APAC
                                                                             airline executive - let’s call him  insignificant.
managers confidence they are           Jo Sully.
                                                                             ‘Bob’ - and it shook me a bit.        But, frankly, we’re not just
getting the most of out of their         “Out-of-policy bookings are           It wasn’t combative. It was       going to shrug and relinquish our
hotel program while offering           occurring when travellers are         friendly and business-like. And     place at the table.
travellers the best rates, by          trying to save their company          yet, I walked away thinking           From the moment IATA
reducing out-of-policy bookings.       money, or when their policy           differently about our place in the  announced its New Distribution
  Unveiled this week at the            guidelines aren’t offering them       travel ecosystem.                   Capability (NDC) with dubious
Business Travel Show in London,        the kind of accommodation they          By ‘our’, I mean travel           fanfare about ‘transparent
the platform’s development             need.                                 management companies - TMCs         shopping’ and ‘full and rich air
stemmed from research                    “We’ve developed Rest Assured       like mine.                          content’ benefits, many of my
undertaken by GBT, which found         Solutions as a means to ensure          For decades, TMCs have            TMC compadres have had a
less than half of Australian           that our travellers are able to       perhaps operated - no offence -     few “Chicken Little” moments.
business travellers always follow      access accommodation for the          like we’re the ones wielding all    (Again, guilty).
their company policy or business       best prices, in the best locations,   the influence at the centre of        My chat with Bob left me
travel guidelines, and that three      with the best facilities, without     the travel universe, perched at     thinking it’s time we got real
out of five Australian business        booking out-of-policy.                the pointy-end drinking fancy       and stopped being angry about
travellers feel they can find better     “Compliant bookings help            French fizz, politely (but firmly)  the things that, frankly, we can’t
rates for accommodation than           to create more effective and          asking for more from our supplier   control.
                                                                             partners.                             TMCs play a crucial role in the
their company’s corporate travel       centralised travel programs, so
                                                                               Guilty, your                                         corporate travel
program.                               we’re looking forward to seeing
                                                                             Honour.                                                ecosystem.
  “Business travellers in the
Asia-Pacific region have shown
                                       Rest Assured Solutions become a
                                       part of that.”
                                                                               So, what
                                                                             happened?
                                                                               Bob described
                                                                                                    Chicken Little         “        And while we
                                                                                                                                    need to accept
                                                                                                                                    that the next 40
Biz travel backs sustainability                                              what was on the warns us against
                                                                             airline’s plate
                                                                                                                                    years won’t look

                                                                             - fuel prices,
                                                                                                    blowing things out like              the last 40,
                                                                                                                                    we will continue
                                                                             new routes,            of proportion...she to insist on
                                                                             new aircraft,                                          a seat at the
                                                                             old aircraft,          also tells us not to collaboration
                                                                             industrial
                                                                             relations, geo-
                                                                                                    believe everything table,              and make
                                                                                                                                    the business
                                                                             political and          that we’re told                 of travel
                                                                             environmental                                          management
                                                                             matters, serious
                                                                             global health
                                                                             concerns, distribution and other
                                                                                                                           “        continue to
                                                                                                                                    work for us, our
                                                                                                                 partners - like Bob - and our joint
                                                                             foibles - and stressed that they’re clients.
   MORE than half (65%) of             corporate buyer community.            considering the impact of these       When things settle down, we’ll
business delegates are confident         When asked about the                things over the 40 years ahead,     see Bob and his compadres at the
of the industry’s ability to           willingness of the industry to        not just the next few.              distribution table.
make travel more sustainable,          make business travel more               OK, Bob, I get it. I appreciate     Chicken Little warns us against
according to a report published        sustainable, 71% of delegates         the issues affecting your world.    blowing things out of proportion.
by the Global Business Travel          reported feeling confident, with        Some of them certainly            She also tells us not to believe
Association (GBTA) and travel          the main driver identified as         affect ours, too. And in that       everything that we’re told.
management platform CWT.               the “growing social conscience”,      context, perhaps our little piece     Well, that seems like good
  The report, titled The Big Idea:     which is “putting pressure on                         of that puzzle      advice to us. We know.
How Can We Make Business               companies”.
Travel More Sustainable?, stems           Employer apathy, a perceived                      Peter Hosper is one of Australia’s most respected travel
from a “large-scale brainstorm         lack of alternative options, and                     industry figures. His extensive global industry experience and
                                                                                            connections were instrumental to his successful founding of
session” held at the GBTA              lack of reporting or measurement
                                                                                            The Travel Authority Group (TTA) with Sarah Bush in 2004.
Conference 2019 Munich and             were among the perceived                             Since then, Peter has been an integral part of the exceptional
attended by senior industry            constraints among delegates to                       growth of the business.
professionals as well as the           achieving sustainable travel.
Travel Daily       e info@traveldaily.com.au                  t 1300 799 220             w www.traveldaily.com.au                                  page 6
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The science of holidays

                                                        Friday 28th February 2020

Hawaii spend up                                          Air NZ correction
  VISITORS to the Hawaiian                                 AIR New Zealand’s full-year
Islands spent US$1.71 billion                            guidance announced on Mon is
(A$1.68 billion) in Jan, an increase                     between NZ$300-350 million, and
of 5% compared to Jan 2019,                              is not a half-year guidance as was
according to preliminary statistics                      reported by TD yesterday.
released today by the Hawaii                                                                                                        LUXURY Escapes has launched                                               “As consumers engage with
Tourism Authority.                                                                                                                 an interactive pop-up “Holiday                                            each experience, their responses
  However, this number was                               Tassie walking on air                                                     Lab”, which allows customers to                                           are tracked through a custom-
mainly underpinned by domestic                             THE Tasmanian Government                                                undertake a “series of sensory                                            developed algorithm which
visitors, as well as Japan, with                         will re-open the Tahune Airwalk                                           experiences” to help them                                                 helps to build the consumer’s
Canada (-4.3%) and all other                             in the Huon Valley tomorrow,                                              discover their ideal holiday.                                             personalised travel persona and
international markets (-12.2%)                           following recovery and repair                                              The Lab (pictured) was designed                                          profile,” said Luxury Escapes CEO
showing a decline when                                   work carried out after damaged                                            with the input of leading                                                 Cameron Holland.
compared to a year ago.                                  caused by the Jan 2019 bushfires.                                         Australian doctor, mindfulness                                             The Lab is free for the public,
  Tourism dollars from the                                 The attraction, expected to draw                                        expert and founder of Mindful in                                          and will run from 27 Feb to 07
Transient Accommodations Tax                             in more than 100,000 visitors                                             May, Dr Elise Bialylew.                                                   Mar at 421 Bourke St, Melbourne.
helped to fund a number of                               each year, has undergone months
community events and tourism                             of engineering inspections, debris
initiatives, such as the Japanese                        removal, tree planting, rebuilding
Cultural Center of Hawaii’s New
Year’s Ohana Festival.
                                                         and repainting, with some tracks
                                                         to remain closed until Jun.                                                    WIN
                                                                                                                                        WIN AA TRIP
                                                                                                                                               TRIP TO
                                                                                                                                                    TO GREECE
                                                                                                                                                       GREECE
                                                                                                                                      This month
                                                                                                                                      This  month The
                                                                                                                                                   The Luxury
                                                                                                                                                         Luxury Greece
                                                                                                                                                                Greece Collection,
                                                                                                                                                                           Collection, aa division
                                                                                                                                                                                          division of
                                                                                                                                                                                                    of Greece
                                                                                                                                                                                                        Greece &&
                                                                                                                                      Mediterranean Travel
                                                                                                                                      Mediterranean    Travel Centre
                                                                                                                                                              Centre isis joining  Travel Daily
                                                                                                                                                                          joining Travel   Daily to
                                                                                                                                                                                                  to give
                                                                                                                                                                                                     give agents
                                                                                                                                                                                                            agents the
                                                                                                                                                                                                                   the
                  TRAVEL SPECIALS                                                                                                     chance   to win  a luxurious Greek    trip! The  8-night   escape
                                                                                                                                      chance to win a luxurious Greek trip! The 8-night escape explores theexplores
                                                                                                                                      must see destinations of Greece. Start in ancient city of Athens and and
                                                                                                                                      must   see destinations  of Greece.    Start  in the ancient    city of Athens
                                                                                                                                                                                                                    the
                                                                                                                                                                                                                      then
  WELCOME to Travel Specials, Travel Daily’s Friday feature. If your                                                                  then relax
                                                                                                                                      relax       and unwind
                                                                                                                                            and unwind    on theonscenic
                                                                                                                                                                   the scenic
                                                                                                                                                                           GreekGreek    Islands
                                                                                                                                                                                   Islands         of Mykonos
                                                                                                                                                                                            of Mykonos           and
                                                                                                                                                                                                            and Santorini.
  firm has released a travel special you’d like to make the industry aware                                                            Santorini in 5-star accommodation.
  of, send the details to specials@traveldaily.com.au                                                                                 To win all you’ll need to do is correctly submit BOTH an image and a
                                                                                                                                      To windescription
                                                                                                                                      short   all you’ll need
                                                                                                                                                          (200toword
                                                                                                                                                                  do ismax
                                                                                                                                                                         correctly
                                                                                                                                                                             limit) submit
                                                                                                                                                                                     to eachBOTH
                                                                                                                                                                                              of thean    image andasked
                                                                                                                                                                                                       4 questions    a short
 Travellers are being invited to #HolidayHereThisYear, with Broken Hill                                                               description  (100   word
                                                                                                                                      weekly over February.     max   limit)  to  each  of  the 4  questions   asked   weekly
 Outback Resort offering 12 new king-size swags to guests looking to                                                                  over February.
                                                                                                                                      Send your answers to greecemed@traveldaily.com.au
 camp out under the stars. Swags are available for $30 each, or $60 per                                                               Send your answers to greecemed@traveldaily.com.au
 c0uple, and include a head lamp. For info, call 1300 688 225.                                                                         Q4 - Luxury isn’t just all about fancy hotels and
                                                                                                                                       Q4 - Luxury
                                                                                                                                       resorts! Sendisn’t just all
                                                                                                                                                      us your  (orabout  fancy hotels
                                                                                                                                                                   your clients)      and
                                                                                                                                                                                 favourite
 Metro Hotels & Apartments in Sydney are offering a range of packages                                                                  resorts! Send us your (or your clients) favourite
                                                                                                                                       experience.
 to guests looking to stay in the Harbour City during the 2020 Vivid                                                                   experience.
 Festival. Prices start from $155 per night, see metrohotels.com.au.
 Contiki has launched a Leap Year sale, offering 29% off 29 of its tours
 across Europe, Asia, New Zealand, USA, Canada and Latin America. The
 offer is valid on 29 Feb only, CLICK HERE to find out more.
 Guests travelling on their own can access a “no solo supplement” on the
 Faroe Islands 2021 expedition cruise thanks to Adventure Canada &
 Cruise Traveller. Bookings must be made by 01 Jun, CLICK HERE.
 Carnival Cruise Line is offering interior twin rates from AU$75 per
                                                                                                                                                                                                                                                                                     conditions

                                                                                                                                          Full prize
                                                                                                                                                                                                                                                                                 andconditions

 person, per day as part of its Leap Year Sale, on Pacific Islands sailings
 aboard Carnival Splendor. Offer ends 02 Mar - CLICK HERE for details.                                                                   details here
 Intrepid Travel is offering savings of $1,099 on its 14-day Sydney to
                                                                                                                                                                                                                                                                           Termsand

 Cairns Northbound journey departing 21 Mar. The trip is priced at
                                                                                                                                                                                                                                                                          Terms

 $4,946ppts. To find out more about this tour and more, call 1300 458 437.

                                        EDITORIAL                                                            ADVERTISING AND MARKETING                                  Suite 1, Level 2, 64 Talavera Rd
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                                        Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel
 leading travel industry publication.   Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.

Travel Daily              e info@traveldaily.com.au                                                  t 1300 799 220                                           w www.traveldaily.com.au                                                                         page 7
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TRAVEL TRADE
                          RECRUITMENT
                                                                                                                                                    •
                                                                                                                                                 afta
     WWW.TRAVELTRADEJOBS.COM.AU

 Working in partnership with the Australian Travel lndust
                                                         ',,
Corporate Group Air Consultant                                                 Business Development Partnership Manager
Mascot, $70k+Super, Ref: 4147PE1                                               SYD: $75k+Super+Bonuses, Ref: 3216Rl1
If you have worked on group air before then this new role is an exciting       We are seeking a Business Development Partnership Manager who is
opportunity for you to earn top $$ working for an award winning                responsible for generating growth through the ongoing recruitment of new
corporate travel agency as their group air specialist. Working Monday          customers. This role is Sydney based and responsible for whole of NSW region.
to Friday only, this company believes in work life balance and ensures         The successful candidate would possess 5yrs experience in new business
that they can assist their staff in mapping out their career path through      development and a proven track record in successful business relationship
internal promotion, sitting within a boutique corporate office. No day         management. Extensive travel industry experience and exposure is a must.
will be the same and you will be rewarded for your hard work.                  Self driven go getters please apply within for this opportunity.
For more information please call Paul on                                       For more information please call Ronny on
(02) 9119 8744 or click APPLY now.                                             (02) 9119 8744 or click APPLY now.

Leisure Travel Consultant                                                      Senior Product Manager
Sydney CBD, Great Package, Ref: 4377SB1                                        Sydney, Up to $130k+Super, Ref: 1989AJ1
Make the move to this award winning travel agency within the CBD.              Oversee all operations for the Product side of this business, overseeing
Offering, Monday to Friday, no late nights with a supportive team.             both the product and airfare teams. You will excel at creating and driving
This role is perfect to get your work life balance back. I am seeking          product strategy, have the ability to think outside the box and be happy
an experienced travel agent with a minimum of two years' experience            to lead by example, sharing your knowledge while actively negotiating
to fill this role. With the ability to create customised travel itineraries.   and contracting tour packages with supplier partners. You will have
This fast paced, luxury travel agency offers a competitive salary and          extensive experience within the Product side of the Travel Industry, have
uncapped commission. This role will not last long. APPLY NOW!!                 proven success leading teams and a strong network in place.
For more information please call Sam on                                        For more information please call Antony on
(02) 9119 8744 or click APPLY now.                                             (02) 9119 8744 or click APPLY now.

Travel Recruitment Consultant                                                  Group Travel - SKI
Sydney, Uncapped $$, Ref: 5432SJ9                                              BNE, Base+ Uncapped Corns+Annual Ski Trip, Ref: 11842AW2
Join one of Australia's leading travel recruitment companies & by utilising    You have worked in travel for 12 months and ready for a new challenge
your strong travel industry experience & superb sales skills enjoy earning     - this is the role for you! This role is a combined Groups/Reservation
a fantastic salary package with a realistic OTE of $82k but many earning       role and gives you the chance to expand your knowledge, gain further
over $100k. No two days are the same in this diverse role. You will need       experience and fast track your career! Have you hit the slopes?! Want a Ski/
to be a people person, confident communicator & self-motivated. CBD            Snowboarding Famil Trip EVERY Year? Dedicated to providing outstanding
offices with Mon-Fri working hours & a fantastic team environment with         service and the best ski deals, you will be working as part of the largest
the autonomy to run your own desk with great rewards.                          wholesale ski brand in travel. Ready to earn BIG $$$ APPLY NOW!
For more information please call Sarah on                                      For more information please call Amanda on
(02) 9119 8744 or click APPLY now.                                             (07) 3123 6107 or click APPLY now.

Senior Luxury Travel Consultant                                                Business Development Manager
MEL, Attractive Package, Ref: 4385AO1                                          MEL, Unlimited Earning Potential, Ref: 4423AB1
Are you a travel consultant who has a passion for selling luxury               My clients are global leaders when it comes to Travel. They are seeking
products and providing exceptional customer service? We are currently          a BDM to join the Melbourne team and continue on with the success
looking for an experienced travel consultant, working in a very                story. Your experience in Sales/BDM, and hunger for sales will be at
successful boutique retail agency in Melbourne's South East Suburbs.           the forefront of your day to day business where you will growing and
Work alongside industry professionals, while providing your expert             maintaining an accurate sales pipeline. If you have a proven ability to
destination knowledge to a repeat clientele base. Fantastic opportunity        plan, develop, and execute strategies, along with strong communication
to work in a successful agency. Monday-Friday, get your weekends back!         skills, this is the role for you. Contact me ASAP and APPLY NOW!
For more information please call Ashleigh on                                   For more information please call Anisha on
(03) 9988 0616 or click APPLY now.                                             (03) 9988 0616 or click APPLY now.
POSITIONS VACANT

            ACCOUNTS MANAGER,                                                                RECRUITMENT
              INTERNATIONAL                                                                   SPECIALIST
Do you like the idea of working for a company that is 100%               What if you could use your recruitment experience and passion
Australian owned and invested in promoting the iconic Great              to attract top talent for Australia’s number 1 holiday destination?
Barrier Reef and Whitsundays? A rare opportunity has arisen to           Hamilton Island is an iconic, Australian owned brand based
work for Hamilton Island’s Sydney office in the position of Account      in the Whitsundays, offering amazing career opportunities for
Manager, International, working with some of the largest trade           passionate individuals looking to work in the Australian tourism
partners in the industry.                                                and hospitality industry.

Based within our Sydney corporate office you will be responsible         We are currently looking for a Recruitment Specialist to join our
for growing sales from the Americas and Inbound Tour Operators           team at our head office in St Leonards, Sydney.
(ITO’s) through professional networking; relationship building;
trade marketing and industry know how.                                   About the Role
                                                                         - Develop proactive relationships with hiring managers and other
About the Role                                                             key stakeholders
- Identify and develop new business opportunities with existing          - Recruit for Hamilton Island maintenance and trade roles
  and new accounts                                                       - End to end recruitment process including advertising,
- Promote Hamilton Island throughout the U.S.A and Latin                   shortlisting, candidate screening, interviewing and reference
  America, generating and increasing destination sales                     checking
- Build lasting relationships with trade partners including but not      - Support the team with any tasks directed by the Recruitment
  limited to; tourism bodies, travel agents, wholesalers and airlines      Manager
- Manage accounts and day to day operations, build strong
  relationships with internal and external stakeholders                  About You
  including in-market representatives                                    - Great communication skills with focus on phone and email
- Represent Hamilton Island at trade shows and industry events             communication
  domestically and internationally                                       - Experience in hospitality or trades recruitment desirable
- Host and facilitate familiarisation trips for industry partners on     - Previous use of recruitment systems such as Taleo is an
  Hamilton Island                                                          advantage
                                                                         - End to end recruitment experience in a fast paced work
About You                                                                  environment preferred
- Valid driver’s licence
- Able to travel up to two weeks at a time                               Consideration will only be given to applications which include
- Outgoing and confident with a natural flair for relationship           a covering letter addressing an applicant’s ability to fulfil the
   building                                                              accountabilities of the role.
- Extensive experience in similar role within the leisure travel
  industry                                                                                          APPLY NOW
- Experience with Delphi and trade marketing advantageous
- Proven sales ability including negotiation skills and analytical
   thinking
- Existing industry network and contacts
                                                                                             Culture and Benefits
Consideration will only be given to applications which include                        Dynamic and fun workplace culture
a covering letter addressing an applicant’s ability to fulfil the                      Convenient St Leonard’s location
accountabilities of the role.                                                       Free gym and subsidised fitness classes
                                                                                    Family and friends acommodation rates
                            APPLY NOW

                                         For more information visit hamiltonisland.com.au/careers

               ISLAND
                 - OF -
       OPPORTUNITY
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