Strategic report Creating premium sports betting experiences across the globe - Kambi
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Annual report and accounts 2018 Kambi Group plc Strategic report Annual report and accounts 2018 Kambi Group plc Strategic report Strategic report Creating premium sports betting experiences across the globe. 4 5
Annual report and accounts 2018 Kambi Group plc Strategic report Kambi at a glance Powering the world’s leading Sportsbooks Kambi delivers the ultimate We have accelerated the success of some The drive and passion of approximately of the biggest brands in the industry. By 700 highly skilled people, working across Sportsbook service to more working in close partnership with our seven countries fuel Kambi with the than 20 online and retail customers, Kambi stimulates innovation, strength of resource to push, and stay, operators across the globe. and guides the co-creation of scalable ahead of the competition. Publicly listed, From our innovative, in-house and unique tools that empower operators licensed and fully compliant in every to develop genuine and exciting sports regulated territory in which we operate, developed software to customer betting experiences – relevant to their Kambi is the first and only choice for intelligence, risk management, business and market. operators with the ambition to lead in odds compiling, and front-end Active in six continents, our scalable their sports betting market. user interface, Kambi leads model demonstrates the most Kambi Group plc is listed on from the front over other sports effective means of excelling in today’s First North at Nasdaq Stockholm international market. As the costs and under the symbol ‘KAMBI’. betting suppliers. complexity associated with developing and maintaining a high-quality and regulatory compliant sportsbook continue to rise, so too does the demand for Kambi’s Sportsbook and services. The results speak for themselves. The number of visionary operators using the Kambi Sportsbook are higher than ever before, having increased more than 50% in 2018. The success of these operators provides clear evidence of its effectiveness and efficiency as a means of operating a leading sportsbook in regulated and competitive markets. 700 passionate and highly skilled people working across seven countries. 6
Annual report and accounts 2018 Kambi Group plc Strategic report Active in six continents, our scalable model is the most effective means of competing in today’s international market. 7
Annual report and accounts 2018 Kambi Group plc Strategic report Introduction Reaching new heights Kambi’s success is predicated The challenge of developing and Entry into the US market naturally maintaining a highly engaging and resulted in increased revenue for on the enjoyment players take exciting sportsbook increases in Kambi. However, the bulk of our growth from our Sportsbook platform. complexity year-on-year and requires the continued to come from the rest of the In order for Kambi and its continuous evolution of technology and world, underlining the solid foundations operators to grow, we realise trading teams. This places rising pressure upon which the Kambi business is built. on organisations which operate their In particular, the rapid development of we must deliver exciting sports own proprietary sportsbook, and makes customers signed during the previous betting experiences to players it extremely difficult for new players to year demonstrates our ability to provide in a safe and responsible way. enter the market. operators with a springboard to growth. At Kambi, the player always Kambi successfully anticipated this The respected Power 50 list – an annual comes first. This has, and always challenge and built a solution which frees ranking of the biggest and most influential existing operators from the constraints gaming operators in the world – now will be, our primary driver. of running the core sportsbook function, features nine Kambi-powered operators. while also significantly reducing the Jumping up from six in 2017, this includes barriers for new entrants. Launched in three customers in the top 10, and 2010, our scalable and fully customisable illustrates Kambi’s ability to attract Sportsbook platform has fast become and retain top tier operators, as well the number one choice for visionary highlighting a trend towards high-quality operators and players across the globe. third-party sportsbooks. We believe this trend will continue, with increased This winning position was reflected in regulation, rising costs, heightened 2018, with Kambi’s most successful year competition, evolving technologies, to date. Our outstanding achievements and changing consumer habits, making included: the addition of a record number Kambi’s services ever more attractive to of customers, recording our highest ever ambitious and visionary operators. revenues, entering multiple new and regulated jurisdictions, and conducting In 2018, Kambi reached new heights, a major roll-out of our retail product. bringing sports betting entertainment to Kambi also played a lead role in a historic millions of players around the world. With moment for the global sports betting the momentum of this success behind us, industry – processing New Jersey’s first we move into 2019 with confidence. legal online bet, following the full repeal of the United States’ federal sports betting ban. historic Kambi processed the first legal online bet in New Jersey following the full repeal of the United States’ federal sports betting ban. 8
Annual report and accounts 2018 2017 Kambi Group plc Strategic report Our visionary Sportsbook is a powerful incubator for innovation and differentiation. 9
Annual report and accounts 2018 Kambi Group plc Strategic report Chairman and CEO statements Chairman’s Statement Lars Stugemo Digitalisation has been However, potentially the most transformational event of the year was changing the way businesses Kambi’s expansion into the US, where operate, consumers behave we took the first legal online bet outside and information is shared. of Nevada following the repeal of the This evolution is pushing country’s federal sports betting ban. Since that historic bet, Kambi has built the boundaries of what we strong positions in the two largest states thought was possible, from to have regulated so far, New Jersey both a technology and product and Pennsylvania. perspective. Moreover, it’s Looking ahead, a combination of drastically raising the bar digitalisation and regulation will see the industry become even more in terms of the end user widespread globally, yet increasingly experience and expectations. local and fragmented. This will place an even greater burden on product and This trend continued in 2018 as digital compliance organisations to deliver businesses across a wide spectrum exciting, localised and regulatory leveraged newly unearthed information compliant products to their customers. to satisfy changing consumer habits – whether that be through the These industry challenges will only development of new products, and/or heighten the appeal of suppliers such as delivering relevant experiences to the Kambi. We are already the number one end user at the right time. provider to tier one operators, reflected in the fact we power the sportsbooks of For Kambi, our end users are the bettors three of the top 10 operators in the world, – the players. As industry innovators, according to the recent Power our focus, as always, is on consistently 50 ranking. providing players with new, exciting and thrilling ways to enhance the viewing of Bearing in mind our proven track record their favourite sports, teams or players, coupled with the industry’s direction of through the provision of a high-quality travel, I believe we’ll be required to create sportsbook to our network of operators. even more entertaining experiences in 2019 and beyond. And if we continue Clearly our capacity to excite and deliver to succeed in bringing excitement to relevant betting opportunities was a players, we’ll naturally deliver growth key driver behind Kambi’s record 2018. to our operators. During the past year, we signed eight new customers – a company record, with the number of players using the Kambi Sportsbook across our expanding network rising by approximately 50%. Kambi now operates across six Lars Stugemo continents, creating local market leaders Chairman in each. And in addition to adding new customers last year, we also continued to renew contracts with some of our major clients, with both Kindred and Mr Green committing to Kambi for the long-term. 10
Annual report and accounts 2018 Kambi Group plc Strategic report A view from the CEO Kristian Nylén When we sat down in 2009 to This was evident in 2018 as Kambi made in Sweden. I’m proud to say we have a its debut in the US. Kambi’s readiness market-leading retail solution, one which write the initial business plan provided the springboard for our partners gives players the same quality they have for Kambi, we took a view on to succeed in New Jersey. This included come to expect online and operators the how we saw the sports betting the processing of the first legal online same flexibility to differentiate. industry playing out. It was our sports bet in the US with DraftKings, After such a great year there’s always a post-regulation. We have also taken a belief back then that regulation leading position in retail, providing our risk of subconsciously resting on your would spread from the handful laurels and simply expecting momentum operators with the most modern and to continue. However, in my view, one of markets in Europe to many sophisticated on-property product suite of the great things about last year is in the market. more jurisdictions further that, despite our fantastic performance, afield, and so we built our While Kambi has long been creating local we have the capacity and motivation market leaders, regulation in the US to improve further in 2019 and beyond. business accordingly. has given us a bigger stage on which to We’ve built a great team, a great brand Ten years on, we now have a sizable display our excellence. Our high-profile and a great product, and I’m very excited regulated sports betting industry, with success, and that of our operators, has for the year ahead. many more players having access to generated further interest in Kambi, both safe and secure environments in which in the US and elsewhere. This is why I to play. Almost every major European believe that, despite our incredible year country has some form of regulation in of growth in 2018, many more exciting place, or is on the road to regulation. opportunities lie ahead. Last year, the United States entered Kristian Nylén Reflecting on 2018 reminds me just the fray, while in South America, Brazil, CEO how exceptional it was. The financials among others, is in the process of were strong with revenues up 23% developing its licensing framework. and operating profit up 65%. We Having developed our business for signed a record number of customers regulated markets - building our in a calendar year – eight, and agreed technology with the scalability and extended deals with two others. We flexibility to comply with a wide variety established market leadership positions of local specifications - the opening up of in countries including the US and new territories is enabling us to provide Colombia, enjoyed a strong World Cup, exciting sports betting experiences while and won prestigious industry awards. simultaneously delivering the protections Furthermore, it was a year in which and safeguards not afforded to players in Kambi truly became a multi-channel unlicensed markets. The long-term view sports betting supplier. The decision to we took a decade ago is also helping our continuously develop our retail product partners enter new markets at speed and really bore fruit in 2018, as we rolled obtain market-leading positions. out with three customers in the US and ensured ATG was ready to go live on 1 January 2019 across 2,000 retail stores 11
Annual report and accounts 2018 Kambi Group plc Strategic report Overview and highlights €31.1m Net cash €12.7m Operating profit €9.8m Profit after tax 23% Revenue growth 20% Operator turnover growth 20+ A global supplier with a customer operators footprint across six continents 700 employees across seven locations: Australia, Malta, Philippines, Romania, Sweden, UK and US. 12
Annual report and accounts 2018 Kambi Group plc Strategic report Online sports betting supplier of the year 69 Sports covered worldwide 348k Pre-match events Nine Kambi customers recognised 470m Bets placed in 2018 on the EGR Intel Power 50 list: 888, Casumo, DraftKings, Global Gaming, Kindred Group, LeoVegas, MRG, Paf and Rank Group 203k Live events Healthy balance 4.4bn Odd changes sheet and steady cash flow Eight customers signed 13
Annual report and accounts 2018 Kambi Group plc Strategic report Strategic review Driving growth through scalability and differentiation 14
Annual report and accounts 2018 Kambi Group plc Strategic report Everything Kambi does is driven by the enjoyment of the end user. By creating unique betting opportunities and supplying engaging products, we strive to provide players with both an exciting and safe sports betting experience – that goes above and beyond any other on the market. Underpinning the delivery To keep our promise to customers – to In 2018, Kambi’s scalable differentiation of this experience is our empower them to fulfil their sports betting acted as a catalyst for reaching new ambitions – the Kambi Sportsbook must heights. Set against the backdrop of an compliant and increasingly be capable of supporting operators increasingly complex and fragmented flexible Sportsbook, designed wherever and whenever. Which means that global sports betting market, this to complement individual we must ensure our Sportsbook platform approach enabled us to execute and remains as scalable as possible. deliver across various jurisdictions, operator strategies, and ultimately leading to the business respond to evolving business Kambi rises to this technical and outperforming competitors. operational challenge through ‘scalable needs. Maintaining this differentiation’ – providing a sportsbook This strategy was a key driver in Kambi complete service to a high core that meets the needs of all, while being positioned to process the first legal standard, across Kambi’s empowering operators to innovate, online sports bet in the US, following the integrate, and individualise through our repeal of the country’s federal sports ever-growing and diverse platform. Only by delivering both this betting ban. Not only was our scalable network of operators, is a scalability and differentiation, can Kambi Sportsbook able to quickly meet the complex task. and its customers succeed. requirements of the local regulator, but our flexible platform ensured our customer The design of a universal sportsbook could launch a front-end unique to its core removes the burden of bespoke brand and customer base ahead of the rest developments and individual instalments of the market. – enabling Kambi to deliver in a scalable way. We build once and the benefit is felt And this scalable differentiation isn’t by all: every tweak, improvement, and limited to online. Last year, Kambi enjoyed product upgrade to the Sportsbook is great success in the retail channel, implemented across the entire Kambi primarily due to the quality of its retail network of operators. solution. Kambi’s retail product has been continuously developed using the same Built within this scalable core is a central Sportsbook core, meaning it layer of operator empowerment, using benefits from the same functionality and sophisticated technology which enables flexibility as our online Sportsbook. control over crucial elements of the Sportsbook. This capability provides Retail has become particularly important operators with the freedom to develop in the United States, where regulators tailored products and functionality best have placed an emphasis on the retail suited to their end users – so no two Kambi channel. Last year, we launched retail in operators need look or feel the same. three casinos across two US states, New Jersey and Pennsylvania, and additional US retail launches have followed in 2019. 15
Annual report and accounts 2018 Kambi Group plc Strategic report In addition, the re-regulation of the Alongside continuing market regulation, Swedish market on 1 January 2019 saw it has become increasingly apparent the Kambi Sportsbook launched across that operators and regulators prefer to a fleet of 2,000 retail stores with ATG, work with those able to demonstrate establishing Kambi as a multi-channel a long history of respecting local laws. market leader. Kambi has a proud record of obtaining each and every licence it has ever Our scalable Sportsbook core allows applied for, and in 2018 secured permits us to be consistently quick to deliver a in South Africa and the US states of New high-quality and localised sports betting Jersey, Pennsylvania, Mississippi and product, whatever the channel. In total, West Virginia. Kambi supported operators with 19 market launches in 10 different jurisdictions Kambi’s integrity and corporate throughout the year, including three probity set us apart, and strengthen separate launches in the space of just our credentials within the industry. We 10 days. are fully committed to creating and maintaining a sustainable business, and As regulation continues to unfold across have developed proprietary algorithms the US, Europe and the rest of the world, which can detect the early signs Kambi believes operators will increasingly of problem gambling and highlight require a scalable multi-channel suspicious betting patterns – protecting sportsbook such as ours. One that can be the safety of players, as well as the rapidly localised and deployed to meet the integrity of sports. demands of both regulators and players – as well as empower operators to innovate Listed on First North at Nasdaq and differentiate where it matters most. Stockholm, Kambi has a transparent management and ownership structure. Acting as a trusted partner Giving regulators and operators a clear view of who they are doing business with Kambi has always placed integrity at has had a positive impact on the sales the heart of its operations, and avoids cycle with operators favouring our clean markets where gambling is prohibited. business approach. This transparency We are firmly of the belief that not only is has also improved the speed of the this the correct way to operate, but that licensing process. it will provide long-term benefits to both our business and reputation. innovate Kambi provides a high-quality Sportsbook developed with increased capacity for operators to innovate, integrate and differentiate upon our platform. 16
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Annual report and accounts 2018 Kambi Group plc Strategic report Sports betting market Seeing the opportunity in regulation Hundreds of millions of people retail will continue to provide the majority such as Brazil, Argentina and the United of the gross revenue, with the estimated States. Adopting regulation, as some US across the globe place bets €39.9bn generated in 2018 expected states have already, would significantly on a regular basis, making to rise to €48.6bn in 2023, at a CAGR increase Kambi’s addressable market. sports betting one of the most of 3.3%. Kambi has entered a number of regulated popular pastimes in the world. The bulk of Kambi’s current revenues online markets for the first time over the Its popularity has created a are generated through regulated online past 18 months, including South Africa, thriving and ever-growing sports betting, an area projected to Colombia and Bulgaria, as well as a grow from €5.4bn 2018 to €11.5bn in number of US states. The customers we industry, boosted by increased 2023 – an annual rate of 16%, and faster launched into these markets experienced accessibility and connectivity. than any other market segment. In 2018 substantial growth in 2018 – with good online betting revenues in Europe were prospects for continued growth. According to market research company estimated to have overtaken retail for H2 Gambling Capital, the global betting Kambi’s pre-existing markets are also the first time (see right, middle). industry was worth approximately €62bn anticipated to grow at strong rates. Italy, in 2018, and is expected to grow to A powerful driver of regulated market the Netherlands, Romania, Belgium and €79.4bn in 2023 (see graph right). Online growth will be the adoption of licensing Colombia are all forecast to be among the is anticipated to be the fastest growing frameworks in countries where gambling top market performers over the next five channel over this period, rising from is currently unregulated. Kambi feels years – providing opportunities for Kambi €22bn to €30.8bn at a compound annual greatly encouraged by the recent operators to increase their turnover. growth rate (CAGR) of 5.7%. However, regulatory progress made in countries Global Online Gross Gaming Revenue by Product Vertical (€Bn) 30 Betting 25 20 15 Casino 10 State Lotteries 5 Poker Skill/ 0 Other gaming 2017 2018 2019 2020 2021 2022 2023 Bingo Source: H2 Gambling Capital 18
Annual report and accounts 2018 Kambi Group plc Strategic report Global Gross Gaming Revenue* 2018 – 2023 (€Bn) 37.9% 39% 37% 37% Online Online 36% 36.5% Online Online Online Online 62.1% 61% 63% 63% Retail Retail 64% 63.5% Retail Retail Retail Retail 62.0 64.6 69.5 72.6 77.2 79.4 2018 2019 2020 2021 2022 2023 Source: H2 Gambling Capital * Please note: this graph contains data relating to both regulated and unregulated online sports betting. European Betting Market Size 2003 – 2023 (€bn gross gaming revenue) Retail Online 16 14 12 10 8 6 4 2 0 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Source: H2 Gambling Capital Online betting growth* CAGR (2017-2023) 16.6% 15.5% 16.6% 13.3% 12.8% 12.5% 11.3% 10.9% 10.6% 10.2% 9.8% 9.2% 8.4% 7.6% 7.6% 7.5% 7.3% 5.8% 5.7% 5.4% 5.2% 4.3% 4.3% 4.0% Italy Netherlands Lithuania Estonia Belgium Bulgaria Romania Ireland France Latvia Croatia Portugal Greece Czech Republic Cyprus Sweden Germany Spain UK Finland Poland Denmark Austria *Total betting includes horse racing and sports Source: H2 Gambling Capital 19
Annual report and accounts 2018 Kambi Group plc Strategic report Regulatory developments South America Europe 2018 saw progress in Brazil, when a On 1 January 2019, Sweden opened its sports betting bill to regulate activity newly re-regulated market. The new across both online and retail channels was regulation represents a more open passed in December. This was particularly and liberalised framework – enabling noteworthy given the country’s population operators from all around the world to of more than 200 million. Secondary apply for a licence to enter the market. legislation is needed before licences The regulation enabled the monopoly become available which could take up to trotting and horse racing operator ATG two years. to launch a sports betting product, which presented Kambi with the opportunity to A recent study by leading financial partner with one of the most recognisable services firm KPMG estimated that brands in the country. a regulated Brazilian market could become the second largest in the world Including ATG, Kambi has seven customers after the UK – although the US operating in Sweden with a recently is expected to overtake both in time. obtained licence. It is estimated that the The study forecasted annual online size of the Swedish online market will grow gaming revenues in excess of $2bn, around 20% in 2019. All Kambi customers across all verticals. previously active in Sweden received their licences and commenced operations in the Recent reforms in Argentina have licensed market on 1 January, therefore enabled each province to act as a having the opportunity to share in this gambling licensing authority. The market growth. provinces of Buenos Aires City and Buenos Aires Province have voted to In the Netherlands, regulation moved a legalise various forms of online step closer in February after the Dutch gambling – including sports betting parliament voted to legalise egaming, (retail betting is already regulated). including sports betting, as part of the Remote Gaming Bill. The next stage will be secondary legislation, e.g. the regulations that will govern the market, which may take up to two years before being put to the European Commission for approval. Sweden Online Betting Gross Gaming Revenue (€Mn) 1000 800 600 400 200 0 2018 2019 2020 2021 2022 2023 Source: H2 Gambling Capital 20
Annual report and accounts 2018 Kambi Group plc Strategic report Rising opportunities in the US 2018, nine states had adopted regulation and processed legal sports wagers for the first time, with others on track for In May 2018, the US Supreme Court lifted sportsbook. Kambi-powered operators 2019. However, the state-by-state nature an almost 30-year federal ban on sports have built a strong position in the online of sports betting in the US makes for a betting – transferring the responsibility for market in New Jersey, generating more complex picture in predicting timelines law making in this area to state level. This than half of all revenues since launch. and details of regulatory requirements. historic judgment created an opportunity In neighbouring Pennsylvania, the Kambi Kambi has taken a proactive approach for US players to enjoy sports betting in Sportsbook is currently present in five to communicating with regulators and a safe and regulated framework, as well properties, giving us a leading position lawmakers in states throughout the US as a licensed environment in which Kambi in one of the largest US states. in an effort to relay how effective prefers to operate. A countrywide passion for sports, a regulation has worked in Europe and Following the decision, the first state to limited history of regulated bookmaking, other jurisdictions throughout the world. launch online sports betting was New and an absence of sports betting In all regulating markets, Kambi’s Jersey. It was here in the Garden State technology mean the new US market preference is for sensible retail and that Kambi made history, processing represents a major opportunity for Kambi. online regulation, with few restrictions the country’s first legal online wager Operators with an interest in adding a on market access, which betting markets outside of Nevada. This was an historic sports betting product to their portfolio can be offered, and on what channels. moment which placed our name high on will need to seek outside assistance – History shows regulation which promotes the consciousness of gaming executives either in the form of joint-ventures with competition and innovation – rather across the US. betting operators, or agreements with than monopoly frameworks as seen in third-party suppliers such as Kambi. Although still in its infancy, the market Delaware and Washington DC – enjoys has grown faster than predicted and In anticipation of the Supreme Court’s greater success in channelling players Kambi has made a promising start by decision, some states prepared at- from the unlicensed market into the safer, launching three customers online in the-ready bills seeking to legalise and regulated environment. New Jersey – including one with a retail regulate sports betting. By the close of Lessons learned from New Jersey New Jersey: Sports Betting Turnover by Channel Jun – Dec 2018 (US$Mn) Growth in New Jersey demonstrates the importance of online betting in the US. 72% 400 Online 76% Online 28% Retail 24% 350 67% Retail Online 300 33% Retail 57% 250 Online 43% Retail 200 23% Online 150 77% Retail 100 100% 100% Retail* 50 Retail* 0 Jun 2018 Jul 2018 Aug 2018* Sep 2018 Oct 2018 Nov 2018 Dec 2018 * Online launched 1 August 2018 Source: New Jersey Division of Gaming Enforcement 21
Annual report and accounts 2018 Kambi Group plc Strategic report Annual report and accounts 2018 Kambi Group plc Strategic report The US opportunity 5 Ohio At present, licences will be made available to casinos and racetracks – 6 Michigan A bill to regulate all forms of igaming, including sports betting, was vetoed 7 Massachusetts Four bills to authorise sports betting have been introduced in January 2019, two of State sports betting both land-based and online. by the outgoing governor at the end which would allow online companies to of 2018. However, a new bill should be licensed without having a partnership Population: 11.7m be considered in 2019, with tribal and with a casino. GDPC: $47,567 commercial casinos in line to offer Population: 6.9m sports betting. GDPC: $65,646 Population: 10m GDPC: $43,372 All GDPC figures as per Bureau of * Economic Analysis, 2017 1 New York Current legislation, which could be actioned in 2019, permits sports betting within the state’s four commercial casinos. Meanwhile, a new bill has the potential to add online betting and the participation of the state’s tribal casinos. Population: 19.5m Gross Domestic Product per Capita (GDPC)*: $64,579 6 2 Connecticut 7 Sports betting is currently limited to 2 the state’s two tribal casinos. However, pending legislation could open this up 3 4 5 1 to off-track outlets and the lottery – both land-based and online. Population: 3.6m GDPC: $65,511 3 Illinois Pending legislation seeks to permit sports betting in casinos, off-track outlets, and the lottery – both land-based and online. Population: 13m GDPC: $54,091 4 Indiana Pending legislation seeks to permit sports betting for casinos – both land-based and online. Population: 6.7m GDPC: $45,317 Key Live Passed Active Reports No active legal single game sports betting 2019 sports of upcoming sports betting sports betting bill or ballot betting bills 2019 sports bills (10 states) (8 states) question, but not (22 states) betting bills yet operational (7 states) (3 states + DC) 22 Source: American Gaming Association as of March 2019 23
Annual report and accounts 2018 Kambi Group plc Strategic report Kambi customers Partnering with Kambi is also actively monitoring In 2018, Kambi expanded its Partner regulatory movement in South America. Success team to meet the demand of our visionary sportsbooks Having already delivered growth for our ever-growing customer base. More new partners Corredor Empresarial and Rush team members joined us in early 2019, Kambi’s commercial team signed eight Street Interactive in Colombia, we are well some of whom will be based at Kambi’s operators across Europe and the US in positioned to capitalise on further market new office in Philadelphia – open in Q2 2018 – beating the previous record of opportunities in the region as they arise. of 2019. five. These new additions to the Kambi network were driven by the continued expansion of regulated markets and the Unlocking our ability to demonstrate the capabilities of customers’ potential our Sportsbook. Over the next 12 months, and into Kambi partners with its customers 2020, Kambi will continue to pursue with the aim to enhance the businesses opportunities in the US – starting with of both – evidenced by our revenue share the states set to regulate in 2019. In business model. Each customer comes addition to casinos and major gaming with its own unique requirements and brands, our targets will include state regulatory demands, but there is one lotteries – having signed two Europe- common prerequisite for becoming a based World Lotteries Association Kambi partner – the ambition to become member partners in the past two years. a market leader. We also have our sights on market Kambi operates a Partner Success leaders within Europe, a region where department, a variation of the Customer we continue to set a high standard. Our Success methodology used by many preparations at the end of 2018 enabled major corporations around the world. us to successfully launch seven of our Our adaptation of the Customer customers simultaneously into the re- Success methodology began structurally regulated Swedish market – as it went live in 2017, through the creation of the on 1 January 2019. Among these seven technical partner role – used to educate customers was ATG, which we launched partners on how to realise the full online as well as across its 2,000 shops, potential of Kambi’s scalable technology, demonstrating our ability to deliver and feedback into future product retail at scale. development. 24
Annual report and accounts 2018 Kambi Group plc Strategic report New customers in 2018 ATG: Greenwood Gaming & Entertainment: Kambi signed the Swedish trotting The owner of Pennsylvania’s highest monopoly in July. On the opening of grossing gaming property – Parx Casino the re-regulated Swedish market in – signed with Kambi in November and January 2019, ATG launched the Kambi launched an on-property sportsbook Sportsbook both online and across the following month. An additional its 2,000 retail outlets, boosting its sportsbook was launched at Greenwood’s existing trotting and horse racing offer. South Philadelphia Turf Club just one week later. Casumo: One of the most innovative casino operators in Europe, Casumo signed Latvijas Loto: with Kambi in March. They are currently preparing to launch a Kambi Sportsbook The government-owned operator of in the coming months, and will also Latvia’s national lottery selected Kambi leverage our open platform and APIs. to power its expansion into the online Casumo is ranked 34th in the EGR sports betting vertical, in July. The Power 50 rankings. sportsbook – under the brand name Beteo – is due to launch later this year. DraftKings: Rush Street Interactive: The Daily Fantasy Sports giant turned Signed in May, Rush Street owns four its attention to sports betting, following US retail casinos across three states, the repeal of the US sports betting ban as well as an online casino in New in May. In August, Kambi and DraftKings Jersey. In June, Rush Street launched worked together to process the first RushBet in the regulated Colombian legal online sports wager in New Jersey. market, and a sportsbook via its online In November, DraftKings launched SugarHouse brand in New Jersey. an on-property sportsbook in New This was followed by the launch of Jersey, using the Kambi Sportsbook. on-property sportsbooks in two DraftKings is ranked 29th in the EGR Pennsylvania casinos in December. Power 50 rankings. Stanleybet Romania: Global Gaming: After signing in April, the leading The power behind the successful Ninja Romanian operator went live with Casino brand joined forces with Kambi in its Kambi-powered sportsbook in August. Global Gaming will soon launch June – ahead of the FIFA World Cup the Kambi Sportsbook in Sweden, with – maintaining our exceptional track additional regulated markets to follow. record of fast deployment. Global Gaming is ranked 40th in the EGR Power 50 rankings. 25
Annual report and accounts 2018 Kambi Group plc Strategic report A customer base of sports betting leaders Customers signed prior to 2018 888sport: Mr Green: 888sport is part of London Stock Mr Green extended its agreement Exchange-listed 888 Holdings. with Kambi in July 2018, adding its Following the repeal of the US federal recently acquired Redbet brand to the sports betting ban, 888 chose the contract, replacing another third-party Kambi Sportsbook for the launch of supplier with the Kambi Sportsbook. 888sport in New Jersey – where it Nasdaq Stockholm-listed Mr Green, debuted in September. 888 is ranked was recently acquired by William Hill, 8th in the EGR Power 50 rankings. and is ranked 22nd in the EGR Power 50 rankings. Corredor Empresarial: BetPlay is a sports betting brand owned NagaCorp: by Corredor Empresarial, Colombia’s Kambi has supplied the Cambodia-based largest game-of-chance network NagaWorld casino with its retail solution operator. In 2018, BetPlay enjoyed since 2014. In 2017, this extended rapid growth, becoming one of the most to include the new Naga 2 premises. popular sports betting brands in the NagaCorp is listed on the Hong Kong regulated Colombian market. Corredor Stock Exchange. Empresarial was considered ‘One to Watch’ in the EGR Power 50 rankings. Napoleon: Napoleon continued to explore Kambi’s Kindred Group: empowerment features in 2018, Nasdaq Stockholm-listed Kindred group, including the use of a third-party to owns Kambi-powered brands Unibet and make the most of our flexible front-end 32Red. In 2018, Kindred extended its client. The operator continues to be one long-term deal. Kindred is ranked 5th in of the top sportsbooks in the regulated the EGR Power 50 rankings. Belgian market. LeoVegas: National Lottery AD: Ahead of the 2018 FIFA World Cup, This World Lottery Association member LeoVegas launched its new sportsbook signed with Kambi in Q3 2017, going live client – a combination of Kambi and with the Kambi Sportsbook in its local LeoVegas components, resulting in a Bulgarian market in early 2018, using its unique product. LeoVegas is publicly 7777 brand – and has already gained a listed on Nasdaq Stockholm, and ranked top three position. 10th in the EGR Power 50 rankings. 26
Annual report and accounts 2018 Kambi Group plc Strategic report Novomatic: Sun International: A successful 2017 saw Kambi launch Sun International was signed by Kambi Novomatic’s Greentube interactive in Q4 of 2017. Through its existing brands in Romania, Italy, and Spain. Sunbet brand, it went live online in In 2018, we strengthened our its home market of South Africa in partnership, with a launch in Latvia Q2 of 2018. Sun International, one of via the operator’s Fenikss brand. the country’s largest tourism, leisure and gaming groups, is listed on the Johannesburg Stock Exchange. Paf: As Paf continues to take a lead in the protection of players, Kambi supported Televisa: the operator with its responsible Listed on the New York Stock Exchange, gambling initiatives in 2018. We also Mexican media company Televisa is the helped Paf to make its debut in the largest in Latin America – as well as regulated Latvian market before the the first of the Spanish-speaking world. World Cup. Paf is ranked 32nd in the Televisa operates 18 land-based casinos EGR Power 50 rankings. in Mexico through its PlayCity brand, each using Kambi’s retail product suite. Customers signed R Franco: so far in 2019: Kambi powers the R Franco sportsbook Wanabet, in the regulated Spanish market. In 2018 the home page was redesigned using Kambi’s open platform and APIs, while the live offer was expanded to increase competitiveness. Mybet: Previously one of the most prominent sports betting brands in Germany, mybet was recently relaunched with an online Kambi Sportsbook, after Kambi signed a deal with new mybet owner Rank Group: Rhinoceros Operations. Kambi powers Rank Group’s Grosvenor Sport brand. In 2018, Grosvenor launched Kambi’s new and improved horse racing product. Rank Group is listed on the London Stock Exchange and is ranked 20th in the EGR Power Mohegan Sun: 50 rankings. The highest grossing Native American casino in North America, Connecticut- based Mohegan Sun recently selected Kambi to launch an online and on-property sportsbook as soon as regulation permits. 27
Annual report and accounts 2018 Kambi Group plc Strategic report Business model Creating value for The fully scalable Sportsbook our customers Kambi has an impressive record of providing a superior Sportsbook service, effective in generating significant growth Kambi offers a fully managed sports in revenue and market share for both us betting service that works with real and our operators. The scalability of our time sports data providers, on a robust business model is key to this success – technical platform. Our expert traders with little need to add extra resources for utilise proprietary tools to compile odds, new operators, as the number of users is working alongside our risk management independent of our service. department to provide a highly competitive sports betting offer, whilst Creating and sustaining our state-of- mitigating risk. Kambi provides operators the-art Sportsbook requires continual with the freedom to customise their investment in people and technology. user interface, enabling them to deliver Through our investment programme we against specific marketing campaigns and enable operators to offer end users a provide a unique experience to end users. premium Sportsbook that delivers a first- rate experience across mobile, online Kambi’s goal is to provide sports betting and retail in a cost-efficient manner. experiences that go beyond any other. We power market leading brands across Our business model provides strong the world, using cutting edge technology operating leverage in a revenue-sharing supported by highly skilled expertise. model, driving Kambi’s earnings growth Our user interface has been designed and margin expansion. to deliver a seamless omni-channel This model incentivises Kambi to provide experience, which drives acquisition odds that maximise our operators’ and boosts retention. gross gaming revenue creating a natural alignment of interests. We also allow our operators the flexibility to adjust pre- match odds, up to a set level, for certain events, enabling them to differentiate and optimise their marketing campaigns. 2/1 Real-time Technical Odds sports data platform 28
Annual report and accounts 2018 Kambi Group plc Strategic report The Kambi Turnover Index Kambi aims to achieve optimal margin, to maximise turnover growth and boost the financial performance of our customers – both in the short and long term. We manage this by leveraging our sophisticated risk management tools. The turnover and margins of our operators vary from quarter to quarter, and are impacted by the outcome of sporting events. The Kambi Turnover Index (see below) illustrates our operators’ quarterly turnover and betting margin. The operator turnover of the first quarter of 2014, shown on the left-hand axis, is indexed at 100. The operator trading margin is shown on the right-hand axis. Operator turnover index and trading margin 375 369 12.0% 350 334 11.0% 325 307 10.0% 300 9.0% 281 277 273 275 8.0% 254 259 250 239 242 7.0% 225 221 219 6.0% 203 200 5.0% 175 163 160 4.0% 150 147 3.0% 119 124 125 109 2.0% 100 100 1.0% 75 0.0% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2014 2015 2016 2017 2018 Source: Turnover Kambi network data Index Turnover index Margin (%) Margin Kambi charges its operators a commission based on their result, which is calculated as the margin on their turnover. The level of operator turnover is a stronger indicator of performance than margin, which can fluctuate in the short-term due to the outcome of certain events. Risk User Operators End-users management interfaces and API’s 29
Annual report and accounts 2018 Kambi Group plc Strategic report The Kambi revenue model the turnover generates the operators’ Kambi’s commission is based on a gross gaming revenue (GGR). The 2018 percentage of the operators’ net gaming Kambi charges its operators a fee based operator trading margin stood at 8.2%, revenue. To promote and support growth, on a number of variables, including: fixed up from 7.4% in 2017. As a result of this some customer contracts include tiers fees, the number of live events offered, higher margin, operator GGR increased with lower commission rates applied to and commission - based on a share of the by 34% year-on-year. As part of Kambi’s higher levels of sports betting revenues. operator’s net gaming revenue. The most revenue model, we share certain costs The tiered commission levels run on significant portion of Kambi’s revenue with our operators. These include: a yearly basis. The development in comes from the revenue-share element. the business of many of our operator i) for some operators, costs for player partners resulted in a lower effective The graph below shows how the growth incentives linked to sports betting in operator turnover ultimately drives our commission rate in 2018 than in 2017. In – such as free bets. addition, contract renewals with updated own revenue growth. ii) gaming tax; 52% (2017: 50%) commission rates due to the significant While Kambi’s reporting currency is the of our operators’ GGR was subject growth of Kambi’s customers had an Euro, our operators’ turnover originates to betting duties incurred in impact on revenue growth. Additionally, in the currency of their end users. re-regulated markets. some parts of Kambi’s revenues are fixed Excluding the impact of FX movements and not linked to the growth in operators’ on the translation of these amounts, During the year, the addition (or full year businesses. The net impact of these operator turnover grew by 20% in 2018. effect) of certain gaming taxes, added to factors was that Kambi’s revenues grew When the impact of FX movements is additional deductions for player incentives, by 23% year-on-year, resulting in a 70% included, operator turnover grew by resulted in the growth of operators’ conversion from Operator NGR growth to 22%. As illustrated in the Kambi Turnover net gaming revenue (that is GGR less Kambi revenue growth. Index, the operator trading margin can deductible costs) being 33% in 2018. fluctuate. Multiplying the margin by Operator turnover & Kambi revenue growth 2018 vs 2017 40% 35% 30% 25% 20% 15% 10% 5% 0% Operator Operator Taxes/ Other* Kambi turnover margin marketing revenue growth impact deductibles growth impact * ‘Other’ includes the impact of contract renewals, volume-related commission tiers and fixed revenues Source: Kambi network data 30
Annual report and accounts 2018 Kambi Group plc Strategic report Sustainable and responsible business Driving growth through Commission Sports Betting Intelligence Leading the way Forum in the UK – helping to formulate responsible actions in responsible gaming standardised actions for detecting and reporting suspicious betting events. Since day one, Kambi has focused on Although Kambi does not have access to creating a sustainable business. Not only Kambi also joined the American Gaming player information, we are fully committed does this serve our commitment to social Association’s Sports Betting Task Force, to responsible gaming and the protection and corporate responsibility, but has helping to advance the creation of the of end users. We understand that sports significantly contributed to our success Sports Wagering Integrity Monitoring betting is at its most exciting when users – and will continue to do so far in to Association, after a senior Kambi are able to play in a safe and enjoyable the future. representative participated in its meeting environment – betting only with funds at the major gaming conference G2E in they can afford to lose. We realise that Operating in a sustainable and Las Vegas. it is healthier to have players gambling responsible way combines a range of responsibly over the long-term, than actions and tests, which can be applied Kambi is able to take this leadership betting irresponsibly for a short period. to businesses of all types – such as position thanks to the extensive work creating jobs, acting in the best interests carried out both in-house and in Kambi’s commitment to responsible of the environment, and supporting good collaboration with sports organisations. gaming is one of the key reasons why it causes. Kambi is committed to all of these The first step is prevention – and Kambi is pro-regulated markets. In unlicensed areas, as well as actions specific to the continues to take steps to ensure our markets and/or those in the process sports betting industry and the regulated platform is as hostile to manipulators as of regulation, Kambi encourages the territories in which we operate. possible. Crucial to this is the extensive adoption of a regulatory framework that database of teams, players, and officials enables licensees to compete effectively Protecting the integrity Kambi has built over the years. This with incumbent unlicensed operators. Only database informs our categorisation of in this situation, where licensed operators of sport events, so that we can decide whether aren’t overly limited in their operations to: take no action, reduce the size of and offering to the player, can the The sports betting industry is built upon maximum stakes, or remove markets regulated market transition the maximum a foundation of trust – bettors must altogether – depending on the level of risk number of players from the unregulated to have full faith in the integrity of sporting of manipulation. a safe and secure environment. events, and those competing, if they are to place a wager on them. A breakdown The next step is detection. Kambi’s Kambi supports and strengthens in trust, would have a severe negative network business model ensures we operators’ responsible gambling impact on the long-term sustainability remain one step ahead of the competition initiatives, through the collection and of the sports betting industry. As such, in the detection of match-fixing and sharing of data we call ‘green values’. one of Kambi’s primary objectives is to corruption. Our ability to see player Just as we use an in-house developed protect sports from manipulation. activity across the entire network, algorithm to detect suspicious bets, by monitored by a dedicated Sportsbook changing data inputs, we are also able to Kambi plays a prominent role in the Control team and a real-time alerts pinpoint instances of potential problem detection of sports manipulation system, means we are quick to notify our behaviours – often before they become worldwide, building close working customers – and often first to alert sports harmful to the player. relationships with sports governing governing bodies and regulators – of bodies to proactively prevent and report The issue of responsible gambling has any suspicious activity. This often leads instances of fixing and collusion. During risen high on the agenda of regulators in to interception before any manipulation 2018, we demonstrated once again we a large number of territories, with some takes place. are an industry thought leader on the handing out significant fines to operators subject – sharing our experiences with Kambi’s efforts in this area not only who fail to meet increased compliance jurisdictions in the process of introducing preserve public trust in sports, but help demands. Kambi’s ability to detect sports betting frameworks. For example, operators to understand the importance instances of irresponsible and harmful Kambi representatives presented to US of integrity and the need to protect their gambling not only protects operators legislators and regulators on effective brand and players – leading to additional from potential fines, but also enables regulation and protecting sports integrity business opportunities. We provide our them to take early and appropriate at conferences in both Ohio and Texas. services to state-controlled entities, actions to steer players away from as well as an increasing number of US harmful behaviour. We participated in the ESSA Working businesses understandably sensitive to Group meeting held at the International issues of sports integrity. It was concerns Olympic Committee HQ in Lausanne, over these which first led to the now and the United Kingdom’s Gambling repealed federal sports betting ban. 32
Annual report and accounts 2018 Kambi Group plc Strategic report In 2018, regulators’ increased focus on Protecting our people and our Supporting local communities responsible gambling led to thorough business: anti-corruption and and charities reviews of a number of Kambi operator partners’ responsible gambling procedures anti-bribery Kambi and our employees support and protocols. Following these reviews, Kambi takes anti-bribery measures charities, on both a company and an Kambi’s responsible gambling measures, seriously. We have established systems individual level – mainly focusing on the as employed by our operators, were not and controls, from the executive team communities in which we operate. Our found to be of any concern. down, to facilitate timely production of people play a hands-on role in supporting As US states began to regulate, or risk assessments and the implementation local charities and community projects consider the regulation of gambling, of proactive measures to avoid bribery. on a voluntary basis, giving their time, Kambi presented to delegates at the raising funds and making other donations. National Council of Legislators from We ensure these processes are regularly reviewed by our legal and compliance Gaming States’ biannual conference. teams, and also produce regular company- Working towards a more Here we discussed problem gambling initiatives and made recommendations wide updates to ensure our people are sustainable environment based on learnings from our years of always familiar with these policies. The industry in which Kambi operates experience in addressing this issue. Kambi is committed to ensuring that no requires minimal consumer resource, employee suffers injustice as a result with the end product produced by Ensuring compliance and of reporting a suspicion that bribery or Kambi in virtual online form rather than another corruption offence has occurred, transparency through physical. From that base, we also look to or may take place in the future. Our reduce our carbon footprint in as many corporate probity processes and internal teams enable ways as possible. As a digital company, confidential reporting, supporting our environmental impact is primarily Kambi holds itself up to the highest an environment that prioritises an standards, at all times, in everything it does. in energy usage, and business-related employee’s protection when he or she travel. Sometimes it is the simplest of This manifests in a number of ways, and reports a potential offence. results in a fully transparent and compliant actions that make the biggest difference. business that is trusted by operators and Kambi has also updated its anti-money All of our offices practice an organised regulators the world over. laundering (AML) processes and and efficient recycling system, with procedures, making them available to all recycling bins used to ensure maximum Key to this is Kambi’s public status. Listed employees via an internal platform. efficiency in the disposal of waste food, on First North at Nasdaq Stockholm, plastics, glass, paper and cardboard, Kambi offers clarity on its performance, We do not make any contributions to and tins. The use of electronic document financial position, management team and political parties, and we only make signing enables us to dramatically reduce ownership at all times. Combined with a charitable donations that are legal and our need for paper, and we have recruited rigorous approach to markets – avoiding ethical under local laws and practices. a confidential waste disposal company to those where sports betting is prohibited securely recycle over 90% of the waste – we have built a record and reputation to it removes from our offices. We have also be proud of. invested in virtual meeting equipment to The end result is an unblemished record reduce business travel. in obtaining licences. Kambi is licensed and / or accredited in every jurisdiction in which it is required to be. Furthermore, we have invested in the development of flexible technology which enables quick compliance with varying jurisdictional requirements. This approach has enabled Kambi to launch customers quickly into new markets – as demonstrated in 2018, when we created history processing the first legal online sports bet in the US outside of Nevada. Our highly compliant and transparent approach to business is attractive to operators that simply cannot afford to put their position or brand at risk by using less reputable suppliers. In recent years, Kambi has begun to work with World Lottery Association members, as well as state controlled businesses, who apply the strictest of vetting procedures to selecting a partner. 33
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