REDEFINING THE GIFT CARD INDUSTRY - WHITEPAPER - Tokky
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contact@tokky.io ◇ www.tokky.io Table of Contents 1. Introduction 3 What is Tokky 3 2.Team 4 3. Industry Overview 6 3.1 Industry problems 6 3.2 Tokky Solutions 7 4. Tokky Platform Participants 9 4.1. Businesses 10 4.2. Independent Promoters 10 4.3. Customers 11 5. Application Ecosystem 12 5.1. Tokky app for users 12 5.2. Point-Of-Sale app for businesses 13 6. Tokky Innovations to the Gift Card Industry 14 6.1. Independent Promoters mechanism 14 6.2. Access to new viral marketing opportunities 14 6.3. Flexibility in managing card terms and conditions 15 6.4 Multi-merchant cards 15 6.5. Shared cards 16 6.6 Leftover Balance usage 17 7. Essential Processes 19 7.1 Tokky card value redemption 19 7.2 Funds flow from user to businesses 20 7.3 Business verification mechanism 22 8. Token Utility in the Platform 24 8.1. Movement of funds on the Tokky platform 24 8.2. Card terms 24 8.3. Voting mechanism 24 8.4. Additional services 24 9. Technology Architecture 25 9.1 Overview 25 9.2 Blockchain usage 25 9.3. Protocol layer 26 9.4. Service layer 26 9.4. API for 3rd party implementations 26 10. Token Supply and Allocation 27 11. Crowdsale Funds Allocation 28 12. Roadmap 29 2
contact@tokky.io ◇ www.tokky.io 1. Introduction What is Tokky Tokky is a revolutionary Gift Card platform that opens up this lucrative method for inspiring customer loyalty to a far wider range of businesses across the globe. By utilizing blockchain technology, Tokky solves the problems riddling the industry today and introduces innovative concepts that will empower businesses and customers like never before. Tokky will run off the Ethereum blockchain and will provide certainty and security to an industry that is currently beset with a wide range of fraudulent activities and cumbersome mechanics. Tokky will become the protocol for issuing, managing and reselling digital gift cards. On top of the protocol will run an exciting and innovative ecosystem of third party applications that will facilitate widespread usage and adoption of the technology. Tokky will effectively eliminate the barriers to entering the industry for smaller businesses and businesses in developing economies, by dramatically reducing costs and simplifying the technology required for merchants to implement this to just a smartphone. By introducing a groundbreaking independent promoters mechanic, Tokky will provide businesses with exposure to new audiences and eliminate the hassle of managing sale outlets separately, all while allowing anyone the opportunity to benefit as a promoter from the Tokky platform. Tokky will increase usage, decrease costs and introduce new concepts to the industry, both for businesses and customers. Having already gained interest from market leading companies like Argos, METRO Cash & Carry and Curry’s PC World, Tokky is set to become a highly competitive player in the gift and reloadable card industry. 3 Back to Contents
contact@tokky.io ◇ www.tokky.io 2. Team Members Veselin Hadjiev Angel Chushev Co-founder Co-founder Veselin has over 10 years experience as a software Angel has 4 years of experience in the discount cards developer. He is co-founder of 2 startups and senior and employee engagement industries and over 10 team member at leading companies in e-commerce years as a software developer. He is well versed in and card discounts industries. leading and growing development teams that built products used by companies like Sainsbury’s, Comcast, DHL, Vodafone and others. Vassil Mladjov Sebastian Aspland Strategy advisor Business development Former Gartner analyst and digital marketing Seb is an experienced entrepreneur with a history in strategist, Vassil has over 30 years of experience both finance and software development. Products as a team leader, and startup mentor focusing he’s launched have generated hundreds of millions in on growth, VC & corporate VC funding, digital revenue per year and he is currently working at one of transformation, Go-To-Market, M&A and innovation the most exciting fintech startups around. in the Silicon Valley. Mr. Vassil Mladjov founded Sharetronix, Blogtronix and StreamingMarketplace. com. He served as CIO of AlwaysOn Network, a Vice President and Director of technology of corporate communications of ABN AMRO Bank. 4 Back to Contents
contact@tokky.io ◇ www.tokky.io Atanas Shtrankov Yanko Kurshumov Blockchain & Smart Contracts Market expansion Atanas is a Lead Developer at Accenture, with over 8 Yanko has over 12 years experience in retail and years of experience in the eCommerce sector, focused manufacturing as Vice President and co-owner of a on delivering high performance complex solutions. leading OEM company in Europe. He works with global Working with large variety of platforms for clients like brands like METRO Cash & Carry, Carrefour, Argos. He is Jumbo.nl, Clarans, ASDA and many more. also a co-owner and CEO of an IT company with focus on deploying and managing datacenter servers. Radko Lyutskanov Polya Vassileva Application architecture UX & Graphics design Radko is a highly skilled developer working mainly Polya is a Graphic Designer and brand expert with on projects in the e-commerce and retail sector. He 10+ years experience in the field of marketing, UX and is a senior member in teams at Accenture and Reply, experience design. She has headed branding and contributing heavily to large projects such as ATG, Costco, creative teams for companies like Telerik and Progress as Office, Warehouse, Lakeland. Main lecturer at a software well as crafted numerous websites and applications in academy for the past two years. the e-commerce, service and software sectors. 5 Back to Contents
contact@tokky.io ◇ www.tokky.io 3. Industry Overview 3.1 Industry Problems 3.1.1. Entry barrier While offering gift cards can bring considerable financial benefits they are both extremely expensive and surprisingly complex. Significant investment in retail infrastructure is required for the initial set up of a traditional gift card programme. The expenses include, but are not limited to: Point-of-Sale infrastructure, transaction fees, setup fees and printing fees. A large portion of the retail market consisting of small to medium businesses, as well as businesses in developing economies, is intimidated by the process or can’t afford it. This ultimately leads to missed marketing opportunities and makes it harder to compete for customers’ attention. Existing digital gift card alternatives alleviate the burden of upfront cost for setting up the gift cards, but the overall cost of offering them to the customers could even be higher due to the fact that an additional monthly service cost is introduced to run an online platform for managing the digital cards. Furthermore, digital gift cards often also bring a transactional cost of up to 3%. 3.1.2. Fraud vulnerability Gift card fraud currently costs the industry an exorbitant amount every year and is surprisingly easy for fraudsters to pull off. Card security is so low that balance theft is rarely reported or legally pursued due to the lack of personally identifiable attributes proving ownership of a card. Physical cards are often stolen in the post or providers pay for insured delivery which is typically very pricey. Other common ways physical cards are compromised is by simply stealing them from where they are displayed, replacing cards with blanks in packaging with activation barcodes on the outside and waiting for them to be activate, etc. These are consequences of the poor design of physical cards. For digital cards it can be a bit more tricky to steal but when it’s done then a large number of cards can be compromised quickly. This vulnerability comes because digital card numbers are typically shared with a vendor before they have money assigned to them. If the list of available card numbers is compromised then one fraudster can steal 6 Back to Contents
contact@tokky.io ◇ www.tokky.io millions of dollars from a retailer in a matter of minutes. Additionally, by transitioning to online services, digital cards have been exposed to the fraud mechanics that all digital goods are inherently vulnerable to. This has led to them having a higher percentage of fraud attempts than traditional physical gift cards. 3.1.3. Resale mechanism The current resale market is rampant with fraud and significant delays. The process relies on either sending the gift card through the post (the equivalent of sending cash through the post) or for digital cards relying on a third party vendor to be trustworthy and reliable when reselling your gift card. Often, parties have no way of verifying the balances they are buying and vendors have no way to protect themselves from having the balance of their card stolen 3.2 Tokky Solutions 3.2.1 Entry barrier Getting a gift card programme up and running only requires registering a retailer account on the Tokky platform. This grants access to a management interface where the programme can be customized to suit the business type and marketing preferences. The cost of setting up a card is only determined by network fees and issuing cards adds no expense to the merchant. The funds from purchased cards are available to the retailer immediately if he chooses so, or are batched conveniently to further avoid banking fees when receiving fiat currencies. To allow for the purchased cards to be used at a physical locations, there simply needs to be a Tokky Point-Of-Sale app available running on any internet connected device. The device is used to generate a QR code that is scanned by the customer to initiate and confirm the payment. Payment processing is detailed below in sections 6 and 7. 3.2.2 Fraud vulnerability By utilising blockchain technology Tokky eradicates all opportunity for fraud. Storing all critical information on the blockchain means that cards cannot be stolen or gained access to in any way, and card balances cannot be altered. Furthermore, when a 7 Back to Contents
contact@tokky.io ◇ www.tokky.io customer makes a purchase using a Tokky card, individual payments are secured with a transaction approval mechanism that is easy to use and tamperproof. The payment mechanics and technical details are explained in detail below in sections 6 and 7. 3.2.3 Resale mechanism Tokky introduces two distinct resale mechanisms which will cater to different user needs. 3.2.3.1. Leftover Balance reuse The first option for dealing with unused/unwanted card balance on the Tokky platform is to simply sell the remaining card balance. Taking advantage of this option means that the user doesn’t have to be matched up with someone who is willing to buy his remaining balance. This is especially convenient for reselling cards that have very little remaining balance, which would not be of interest to another user. Selling leftover balance has a small fee associated with it which is received by the original business that issued the card. The fee aims to deter users from carelessly buying cards and selling balances, and to also benefit the retailer. The leftover balance reuse functions in a way that doesn’t require the original business who issued the card to approve, pay for with his own funds, or be technically involved in any way with the transaction. The mechanism is explained in detail below in section 6.6. 3.2.3.2. Secondary card market In its essence the secondary card market is similar in function to the existing traditional solutions where two people exchange the ownership of a card, with the important difference that the reselling mechanism is an intrinsic part of the Tokky platform. This means that reselling a card doesn’t require information to be exposed to third parties. All parts of the reselling process only happen between the buyer and the seller and the direct peer-to-peer nature of the process also means that it happens immediately. In comparison to the direct refund mechanism introduced in section 4.3.1, the secondary market may be preferred in scenarios where the resale price for a card is not only determined by its balance, but also by its other properties. A good example of such a scenario would be reselling a card that can be reloaded and has a discount applied to every purchase made with it - undoubtedly this would make even a zero balance card valuable. 8 Back to Contents
contact@tokky.io ◇ www.tokky.io 4. Tokky Platform Participants Three distinct groups of participants are involved in the Tokky ecosystem: ◆◆ Businesses who create Tokky cards ◆◆ Independent Promoters who distribute the Tokky cards ◆◆ Customers who purchase and redeem the cards 9 Back to Contents
contact@tokky.io ◇ www.tokky.io 4.1. Businesses Businesses are companies or individuals that operate in various spheres of merchandising and services. They create Tokky cards that fit their needs and marketing goals. Cards are then sold through own outlets, the official Tokky outlet and independent promoters. Brand Set-up Create Gift Cards Receive Payments Join the Tokky platform to Utilize various card properties Cards are sold through own set up and personalize the to create Tokky cards that are outlets, the official Tokky outlet business profile page, including suitable for gifts or personal use and independent promoters. information like business type, and improve your marketing Businesses only need a store locations and brand visuals. campaigns. smartphone in-store to let customers redeem the card. 4.2. Independent Promoters Independent promoters are companies or individuals who autonomously sell Tokky cards created by any business and receive a finder’s fee for each sale. Using widgets provided by Tokky, cards can be promoted on any digital outlet. Join the Tokky Platform Use Tokky Widgets Profit From Each Card sold Set up a promoter account to Sell cards available on the Tokky independently sell cards created platform on any digital outlet Receive finder’s fee for each card by any business. by utilizing the various widgets sale that is initiated through your provided by Tokky. widgets. 10 Back to Contents
contact@tokky.io ◇ www.tokky.io 4.3. Customers Customers on the Tokky platform purchase cards for personal discount shopping or as a gift. Card balance can be redeemed in-store or online. Customers can also resell cards on a convenient secondary market or use a refund balance option. Browse Tokky cards Purchase Tokky cards Use Tokky cards Join the Tokky platform as a Pay using a credit card or TOKKY Redeem Tokky cards in store by Customer and search for cards tokens to purchase cards as scanning a QR code using the based on brands, category, a gift or for personal discount Tokky app or online by choosing location and other card shopping. the integrated Tokky payment properties. method. 11 Back to Contents
contact@tokky.io ◇ www.tokky.io 5. Application Ecosystem Through powerful development APIs, the Tokky protocol will empower an ecosystem of applications that make use of all underlying data and services. The first essential applications that let all platform participants to fulfill their roles (eg. cards to be created, distributed and redeemed) are developed by Tokky and made publicly available at launch. Third party developers are able to freely contribute to the app ecosystem by using the platform resources as they see fit. 5.1. Tokky App for Users ◆◆ Users can access the Tokky platform via an app on their Smartphone or via the Tokky website ◆◆ Unregistered users can freely browse the available brands and cards ◆◆ Registered users can purchase and manage their cards, pay for goods in-store and online, manage their personal profile, payment preferences and receive notifications for promotions and important information 12 Back to Contents
contact@tokky.io ◇ www.tokky.io 5.2. Point-Of-Sale App for Businesses ◆◆ Users can access the Tokky platform via an app on their Smartphone or via the Tokky website ◆◆ Unregistered users can freely browse the available brands and cards ◆◆ Registered users can purchase and manage their cards, pay for goods in-store and online, manage their personal profile, payment preferences and receive notifications for promotions and important information 13 Back to Contents
contact@tokky.io ◇ www.tokky.io 6. Tokky Innovations to the Gift Card Industry 6.1. Independent Promoters Mechanism In traditional gift card distribution methods, each seller outlet requires separate and unique negotiation of terms, money flow, accounting and settlement. Tokky introduces a mechanism that eliminates all the managing hassle and gives equal opportunity to anyone interested in becoming a seller outlet. By utilising the Tokky API for promoters, everyone can utilise the cards inventory of the retailers on the platform. Similar to the concept of referrals, independent promoters receive a finder’s fee for each card that is sold through their distribution outlet. When a business makes a change to their cards properties, everyone in the distribution network automatically begins to serve the updated inventory. Personalized terms are still possible to negotiate with specific promoters as well, if the business needs to do so. 6.2. Access to New Viral Marketing Opportunities Through the independent promoters mechanic and Tokky API for promoters, all digital media outlets become a marketing opportunity for the businesses on the Tokky platform. Implementations of the API for promoters can range widely and let seller outlets to be creative with its usage. Here are a few examples of possible implementations: ◆◆ Embedding Tokky widgets that display a specific card on a page that reviews a product which can be purchased with the featured card at a discount ◆◆ Full-fledged online stores dedicated to selling cards ◆◆ A widget placed in a banner-like area of a website, displaying randomised or user targeted card offerings ◆◆ A YouTube video product review with a link in the description leading to a specific discount card by a business selling the product. 14 Back to Contents
contact@tokky.io ◇ www.tokky.io 6.3. Flexibility in Managing Card Terms and Conditions All card terms are universally updated when a business edits them and everyone on the platform automatically start serving the updated information. All new cards are immediately available to everyone on the platform. This allows for granular and time sensitive card property controls, opening up new marketing opportunities like limited time offers and limited card supply offers. 6.4 Multi-Merchant Cards Multi-merchant cards enable merchants to group up and offer a single card that can be redeemed at any of the participating businesses. 6.4.1 Benefits By participating in a multi-merchant card, businesses that are grouped up by location or other characteristics can create a noticeable entity, which would be seen as an important shopping destination, similar to traditional gift card offerings from large shopping malls. ‘High street’ shop owners would have the ability to create a card that serves as a convenient discounted payment method and desirable gift card option for local residents. By owning a multi-merchant card, the user can have a single balance to shop at multiple brands and locations. This is convenient both as a personal reloadable card with discounts for frequently visited shopping areas, and as a gift that would give the recipient freedom to choose the right thing to buy. 6.4.2 Creation Any business owner can take the initiative for creating a multi-merchant card. The process is as simple as creating a regular card and enabling the ‘multi-merchant’ option in the card’s properties. The card would then be listed as such and any business can request to be added as a participant. Any of the participants that have already joined can also actively send out invites to other businesses. 15 Back to Contents
contact@tokky.io ◇ www.tokky.io 6.4.3 Management Each participant will have equal full administrative rights over the card. Each change in the card’s properties will trigger an approval process that involves all participants. For the changes to take effect, they would need to be approved by a majority of the participating businesses. The same approval process takes place when a new business requests to become a participant, or when one of the participants sends out an invite to a new member. 6.4.4 Financial settlement From the businesses’ point of view there is one key difference in receiving funds from regular single-merchant card and a multi-merchant card. When a user buys a single- merchant card, the funds spent on purchasing the card are immediately available to the business. In contrast, when a user buys a multi-merchant card, the funds are not available to any of the participating businesses until the user redeems the card balance at one or multiple participants. At the event of a purchase, the funds are made available to the business which the user has chosen to spend the card balance on. 6.5. Shared Cards Users will be able to share Tokky cards that they have purchased. In this way a single card balance can be simultaneously used by multiple users. Here are a few examples of how this feature would solve problems that people have on a daily basis: 6.5.1. Sharing a groceries store Tokky card with family members This will enable families to manage a single balance that everyone can use to buy goods for the household 6.5.2. Managing expenses for children or other dependants A Tokky card can be shared with someone for the purpose of controlling their spending. The very nature of the card limits the dependant on the goods that can be purchased with it to the brand/store that has issued the card. Additionally the transactions history can be easily reviewed in the card’s statistics. A good example would be sharing a 16 Back to Contents
contact@tokky.io ◇ www.tokky.io card for a clothing store with your children in college - the balance of the card can be reloaded periodically and the dependant can only spend it on clothes. 6.5.3. Sharing a Tokky card with the intention of a group gift A card can be shared with a group of people who can individually contribute to the the card balance to gather a larger balance that is to be gifted for the celebration of another person. 6.6 Leftover Balance usage In the traditional gift card system, when someone has a card that he doesn’t want to use, his only option is to use the existing secondary market solutions available from third party companies, whose multiple problems we have described in the previous sections detailing the issues of the current state of the industry. Even worse, when a non- reloadable card has been used and has a small amount left in its balance, reselling the card to another person would be very unlikely. As a result, unwanted cards and cards with low balance are often left unused and forgotten about, because the secondary market is hard to use, or because the low remaining balance is not an attractive purchase for other people on the secondary market. Tokky solves both scenarios by creating the concept of ‘balance reuse pot’. When a user has unusable low card balance or wants to sell an unwanted gift card, he would simply go to his Tokky card details and select the option to sell his card. This would disable his card and put a status of ‘resale pending’ on it. The card balance will be transferred to the ‘balance reuse pot’ where it would await another user to purchase a card or balance reload from this specific business entity. When the awaited transaction is initiated, the smart contract will first check if there is an outstanding balance in this business’ balance reuse pot. If there is, this pot is used to partially or fully fulfil the transaction, effectively transferring money from the user that buys/reloads a card to the user that sold his card. In this way an ‘automatic secondary market’ is created, that doesn’t require any action from any of the involved participants, completing the transaction quickly and securely. The end result is that the user who sells his card balance gets the balance in his account as money usable to buy Tokky cards from any other merchant and, on the other hand, the business who issued the resold Tokky card receives a fee for allowing the reuse of funds by another user. 17 Back to Contents
contact@tokky.io ◇ www.tokky.io Example 1. User 1 buys $100 card and uses 90$ of it 2. User 1 decides he doesn’t want to use the remaining $10 3. User 1 goes to card details screen and clicks ‘sell remaining balance’ 4. If the $100 card was purchased with a 10% discount (meaning that the user actually paid $90 for it), the amount that can be sold is $10 - 10% = $9. 5. 5% resell fee is taken from the $9 amount, which benefits the merchant, making the final refundable amount $8.55 6. $8.55 balance goes to the business’ ‘balance reuse pot’ without any actual transfer of tokens or dollars because this amount has already been received by the business when the initial 100$ card sale took place. At this moment User 1 doesn’t get anything in return for his balance sale. 7. The card User 1 sold is now marked as ‘sell pending’ in his account and is inactive. 8. User 2 decides to buy a $50 card from the same merchant. 9. User 2 pays the $50 and receives his card, there is nothing different for him, he doesn’t even know about the existence of the ‘balance reuse pot’ 10. At the moment of the $50 card purchase the smart contract checks if the ‘balance reuse pot’ has any value stored. In this case the pot has $8.55 in it. $41.45 goes to the business’ balance, $8.55 from the ‘balance reuse pot’ goes to the User 1 balance 11. User 1 now has $8.55 in his balance which he can use towards his next Tokky card purchase from any retailer. The card that he sold is removed from his account. 12. The merchant has received $41.55 and issued a $50 card to User 2 18 Back to Contents
contact@tokky.io ◇ www.tokky.io 7. Essential Processes 7.1 Tokky Card Value Redemption Methods for redeeming the value of a card can be split in two major categories ‒ in-store and online. 7.1.1 In-store When a user walks into a store to redeem his card he only needs his smartphone with the Tokky customer app installed. From a merchant point of view, there are two ways to accept a Tokky payment – using the Tokky Point-of-Sale app on any internet connected device or integrating the Tokky Point-of-Sale API in an already existing POS merchant software. 7.1.2 Online The Tokky Point-of-Sale API can be easily implemented in any website or mobile app. When the API is implemented and configured with the business’ info, a Tokky payment method will be available to the users who go through checkout, similar to other payment methods like PayPal or Credit Card. When the user selects the Tokky payment method, he will be taken to a Tokky authentication screen, where he can access his user account and choose the card he wants to pay with. Once he does this, the Tokky platform processes the payment and the user is returned to the merchant store with a confirmation message for the payment. 7.1.3 Example in-store payment: The user goes to the store cash register and opens up the Tokky app on his personal smartphone. He chooses a card he wants to pay with and clicks the ‘Pay with this card’ button. A barcode scanner is initiated or a card identifying barcode is generated, depending on the following two situations:. 7.1.3 a) Retailer uses Tokky Point-of-Sale app The cashier uses the Tokky POS smartphone app to enter the value of the purchased goods and a barcode is generated on his screen. The customer scans the barcode with his smartphone and the Tokky service initiates a transaction between the retailer and the customer and verifies that the card which the User has chosen has sufficient 19 Back to Contents
contact@tokky.io ◇ www.tokky.io balance to pay for the transaction. When the balance is verified, the customer receives a confirmation prompt on his smartphone with all the transaction details. When he confirms the transaction, he and the retailer receive success notifications for the transaction. This signifies the end of the transaction and the retailer can register the payment in his in-store cash register by issuing a receipt, similar to registering a payment done with traditional paper vouchers. 7.1.3 b) Retailer uses Tokky Point-of-Sale API integration in existing POS software If the Merchant already has a computerised POS terminal with barcode scanners in his in-store locations, the Tokky POS API can be integrated instead of using the Tokky POS smartphone app. The cashier enters the value of the purchased goods in his POS terminal and uses the traditional barcode scanner at the cash register to scan the barcode from the User’s smartphone screen. The confirmation and notification parts of the process are the same regardless of the transaction initialisation method. In the end The POS terminal proceeds to issue a receipt and the transaction is complete. 20 Back to Contents
contact@tokky.io ◇ www.tokky.io 7.2 Funds flow from the user purchasing a card to the business receiving the value Detailed below are the possible scenarios for the flow of funds from a customer to the business whose card is being purchased. 7.2.1 User pays with TOKKY The user has tokens in his account, which he purchased from an exchange or the ICO. He buys a card with $50 value. An oracle checks the current TOKKY/USD price and deducts the correct amount of TOKKY from the user’s balance. 7.2.1.1 Business receives TOKKY 7.2.1.1 a) Business is verified The Business receives the TOKKY in his balance. 7.2.1.1 b) Business is not yet verified TOKKY is locked in the Smart Contract that processes the purchase. When the purchased card is successfully used at the business’ Point of Sale the TOKKY is unlocked and sent to the his balance. 7.2.1.2. Business receives Fiat 7.2.1.2 a) Business is verified The TOKKY is automatically traded for Fiat on an exchange and held in a Tokky balance until a cash-out event is triggered according to the business’ account transaction preferences - immediately, as a repeating event at a specified interval or when a balance threshold is reached. Price volatility is avoided by the immediate exchange of TOKKY for Fiat when the card is initially purchased, so any waiting period until the cash-out event does not affect the Fiat amount that the Business will receive. 21 Back to Contents
contact@tokky.io ◇ www.tokky.io 7.2.1.2 b) Business is not verified Unverified businesses cannot receive Fiat. Read details on business verification in section 7.3. 7.2.2 User pays with Fiat The user buys a card with $50 value by using his credit card. The Fiat from his credit card is used to purchase TOKKY. The TOKKY is used for the purchase. 7.2.2.1 Business receives TOKKY Same as 7.2.1.1 7.2.2.2 Business receives Fiat Same as 7.2.1.2 7.3 Business Verification Mechanism A business verification mechanism needs to be in place to prevent fraud in the form of fake business accounts selling cards that end up being unusable. The mechanism allows users’ funds to be refunded in case of fraudulent activity that prevents them from redeeming the card value. 7.3.1 Restrictions for unverified businesses and rules for getting verified 7.3.1.1 For businesses receiving TOKKY TOKKY for newly purchased Tokky cards is locked in the Smart Contract that processes the purchase. The TOKKY is released and sent to the business when the owner of the purchased Tokky card uses it successfully at a point of sale. 22 Back to Contents
contact@tokky.io ◇ www.tokky.io To verify a business, background examinations are carried out for the first several purchased Tokky cards. The purpose of the examinations is to assess the authenticity of the purchase and redeem transactions related to examined cards. If none of the transactions are flagged as suspicious, the merchant automatically receives a verified status. However, if suspicious activity is detected, the business needs to provide documents proving its legitimacy. If proof of legitimacy is not provided, the business will continue to receive TOKKY for each card sold only when the card has been redeemed at the business’ point of sale. 7.3.1.2 For businesses receiving Fiat Unverified businesses will not be eligible for receiving Fiat payments. To verify a business for receiving Fiat payments, information has to be provided for the bank account where the business will receive the payments. Proof of legitimacy of the business and ownership of the bank account must also be provided. 7.3.2 Voting mechanism for raising and settling disputes In addition to the background checks that the Tokky protocol carries out automatically, every user on the platform can also manually raise disputes on the legitimacy of any business. This will be done by staking a predetermined amount of TOKKY. Each business is ensured to possess the required staking amount, by depositing it in the form a registration fee when joining the platform. When a dispute is raised against a business, it automatically stakes the TOKKY amount and is required to provide proof of legitimacy. Here are the two possible outcomes: 7.3.2.1 The business fails to provide proof of legitimacy His stake in the dispute is received by the user who raised the dispute and the business’ account is disabled until proof of legitimacy is provided. 7.3.2.2 The business proves its legitimacy The user who raised the dispute loses his stake and it is received by the business. 23 Back to Contents
contact@tokky.io ◇ www.tokky.io 8. Token Utility in the Platform 8.1. Movement of funds on the Tokky platform The Tokky platform only functions by the transfer of TOKKY tokens. Every transaction that involves Fiat currencies is handled additionally by a separate service layer running on the platform. 8.2. Setting up new card terms and editing existing card terms A TOKKY amount determined by network fees is charged when a merchant creates a card with new terms or when a merchant edits the terms of an existing card. 8.3. Voting mechanism The dispute raising and settling mechanism detailed in section 9.2. works by staking TOKKY tokens. 8.4. Additional services Service layers will depend on TOKKY to provide additional functionality and means for monetisation on the Tokky platform 24 Back to Contents
contact@tokky.io ◇ www.tokky.io 9. Technology Architecture 9.1 Overview Tokky is a protocol built on the Ethereum blockchain and utilises smart contracts for issuing, managing and reselling digital gift cards. On top of the protocol run service layers and an ecosystem of third party applications that make use of the protocol infrastructure and facilitate the usage of its services. 3rd party applications Applications developed for smartphones, PCs and other devices, delivering the Tokky platform to end users APIs Providing developers with easy access to information and utilities on the platform Service layers Decentralised applications utilising the core platform Protocol The layer that is responsible for all core functionality and blockchain interaction Blockchain Used for storing and verifying critical data such as user accounts, balances and card information 9.2 Blockchain Usage The Ethereum blockchain is used to store critical data such as user and merchant identification, issued card templates with all terms and conditions and ownership of the purchased cards. Details for each transaction originated by a payment with Tokky cards 25 Back to Contents
contact@tokky.io ◇ www.tokky.io will be stored in distributed hyperlog database instances, while proof and essential data will be stored on the blockchain in hashed format. The hyperlog instances will be read- only and the data will be accessible only between the user and the merchant. 9.3. Protocol Layer In its core, Tokky is a protocol that allows the creation of accounts (merchants and users), setting up card templates, purchasing cards, processing all transactions and managing the ownership of cards. The protocol will be the link between the blockchain and decentralized applications that allow users and merchants to interact with each other. It will provide an API that will enable third party service layers and software applications to be built on top of the Tokky network and benefit from it. 9.4. Service Layer Tokky will create and implement a service layer as a decentralized application, that will have several modules: Merchants portal Reseller portal Allows merchants to register on the network, Allows anyone to register as a card reseller on the set up their brand, create and manage card network and get their individual referral links. All templates based on their needs resellers have access to an API for easy managing of various types of embeddable widgets. Users portal Advertising module Allows users to register on the network, create Allows merchants to run marketing campaigns on their profiles, search for available merchants and the Tokky network. Several options will be available cards, buy and resell cards, use purchased cards like promoted card listing, targeted call-to-action to pay in-store or online for goods user messages sent to users on the platform, targeted airdrops, etc. 9.5. API for 3rd Party Implementations The Tokky protocol layer will provide an API that can be utilized by any developer to create their app, website or other software implementation, using the services and data available on the platform. 26 Back to Contents
contact@tokky.io ◇ www.tokky.io 10. Token Supply and Allocation Total Supply Hard Cap 100,000,000 TOKKY $20,000,000 Team members and Incentives fund 10% advisors 10% Tokens used to incentivize Tokens will be vested for 12 and merchants and customers to 6 months respectively with a 3 join the platform by funding month cliff their initial adoption efforts. Crowdsale 65% Company Reserve 15% Tokens dedicated to contributors Tokens used to ensure smooth operation of the platform functionality 27 Back to Contents
contact@tokky.io ◇ www.tokky.io 11. Crowdsale Funds Allocation Marketing - 10% Operations - 5% Development - 60% Popularizing the Tokky platform Other expenses related to day- Payroll, training and other staff to-day organisation activities related expenses Legal - 10% Security - 10% Technology - 5% Expenses related to Code audits and other Expenses related to hardware, accommodating laws in various infrastructure precautions authoring tools, project jurisdictions and licencing fees management tools, servers infrastructure, etc. 28 Back to Contents
contact@tokky.io ◇ www.tokky.io 12. Roadmap Q2 2017 Research Discover how Blockchain technology can solve the Gift card industry problems Q3 2017 Validating interest Reaching out to contacts in Q4 2017 leading companies Begin prototype development Proof of concept of the Q2 2018 Tokky protocol Features & UX development Q3 2018 Focus on features for businesses and user experience Tokensale Running a crowd funding campaign Q4 2018 Public beta version Release first public version of Q1 2019 the Tokky protocol APIs development and feedback adaptations Development of APIs, SDKs and Q2 2019 improvements based on feedback Launch Launch of the Tokky platform Q3 2019 Expansion Marketing and expansion 29 Back to Contents
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